Total 4,042 qa engineer job vacancies in Customer Service category in Singapore

PC Deployment and Configuration

• Install, configure, and deploy personal computers and related peripherals, including desktops, laptops, monitors, and printers.
• Ensure that all PCs are set up according to company standards, including operating systems, software applications, and security protocols.
• Perform hardware and software upgrades as needed.

Troubleshooting and Technical Support:

• Provide technical support to end-users for PC-related issues, including hardware and software problems.
• Escalate complex problems to the appropriate IT teams when necessary.

Maintenance and Upkeep:

• Conduct routine maintenance on PCs to ensure optimal performance and security.
• Perform system updates, patches, and antivirus scans.
• Manage inventory of PC hardware and software licenses.

Documentation:

• Maintain accurate records of PC configurations, repairs, and maintenance activities.
• Updates of support tickets and resolutions details on job completion.

Job Requirements:

• Diploma / Nitec in IT, Computer Engineering, Electrical, Electronic or relevant
• Welcome entry level (Training provided)
• Mandarin speaking to work with chinese associates
• 5 days work (Monday to Friday)
• Islandwide work locations (Mostly in the East areas)
• Salary $2300 - $2800

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.

Job Description & Requirements

Min 2 yrs. of SD agent working experience

Good Laptop/Desktop troubleshooting skillsets

Excellence customer handling skills

Excellence communication skills

Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

Function Summary

To provide reactive preventive maintenance, installation, commissioning and validation service to highly specified sterilization and disinfection equipment.

Duties and Responsibilities

• Provide preventive maintenance and repair service at customer locations in accordance with Company’s established procedures, techniques, tools, test equipment and replacement parts.
• Installation, commissioning, calibration testing and validation of relevant equipment at customer locations according to Getinge’s protocol.
• Implementing Field Corrective Actions.
• Handling administrative work associated with service delivery.
• Responding to customers’ complaints and providing support for corrective maintenance.
• Meeting key KPIs assigned to you as an individual and of Service department.
• Establish and maintain a professional working relationship with customers and co-workers through teamwork.
• Sharing of knowledge and provide advice to clients and their staff as well as all end-users, on the proper operation and usage of the equipment.

Requirements

• Candidates with ITE and/or Diploma in Mechanical or Electrical Engineering, Biomed Engineering, or equivalent medical device related educational background are welcome to apply.
• New or more than 1 year of hands-on related experience in medical equipment installation and maintenance.
• Hard working, team player, independent, hands-on, customer oriented and good attitude.
• Good presentation and interpersonal skills.
• Fluent in both verbal and written English.
• Perform all other duties assigned by the Company/ and or Manager.

Our client is an US MNC, one of the largest players in the life-science sector. Due to business needs, they are now recruiting for Field Service Engineer to be part of their team for ongoing transformation projects. They are located at Jurong East.

Job Requirement:

• Perform verification, calibration, and preventive maintenance (PMs) in accordance with in-house Metrology SOPs.
• Maintain calibration and qualification tools, ensuring timely upkeep.
• Coordinate with and oversee External Third-Party (3P) vendors for calibration, PMs, qualifications, and repairs.
• Ensure External 3P vendors meet Customer off-site and on-site qualifications prior to service execution.
• Respond promptly to ad-hoc service requests from Laboratory End Users, adhering to the agreed Service Level Agreement (SLA).
• Recommend appropriate inventory levels for critical equipment parts and tools to minimize downtime and aid budget planning.
• Accurately document and manage service records, training, and asset information in the in-house Asset Management system.
• Facilitate clear communication and coordination among customers, vendors, and internal teams to ensure smooth service delivery.

Qualifications and Criteria:

• Diploma or bachelor’s degree in Science or Engineering, ideally in Electrical or Mechanical Engineering.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Ptd Ltd

EA License No: 19C9682
Reg No: R24122162 | LAI CHAI LI

We are seeking a skilled Information L3 Infrastructure / Endpoint Support Engineer fluent in Mandarin (spoken, written, and reading in both Simplified and Traditional Chinese) to support users primarily in Hong Kong and mainland China (Shanghai & Beijing). This role requires effective communication with users who may not speak English, ensuring clear understanding and adherence to IT protocols. Experience in a legal or law firm environment is highly advantageous. The position will be responsible for the configuration, maintenance, and overall health of IT infrastructure, managing desktops, workstations, and endpoints such as laptops, desktops, VDI, and mobile devices.

Responsibilities:

• Provide dedicated support for users in Hong Kong and mainland China, ensuring all communication is clear and meets company IT standards.
• Implement and maintain endpoint patching and provisioning systems (SCCM, Intune, MDT) to ensure all devices meet standards, are updated, and maintained throughout their lifecycle.
• Manage and provision virtual desktop infrastructure in Azure VDI/Citrix, maintaining resources like gold images and deployment repositories, and supporting L3 issues for end users.
• Develop and use scripts and PowerShell applications to automate various System Admin functions.
• Package and deploy software as required, in line with new releases and project needs.
• Serve as an escalation point for Level 3 engineering issues, working closely with teams in Architecture & Engineering and Local IS Support.
• Document system processes, modifications, and upgrades, maintaining comprehensive and up-to-date documentation.
• Participate in systems development and the integration of new and existing systems, following best practices for business continuity.
• Stay current with new technology trends and evaluate which solutions can meet business and system requirements.
• Contribute to the development and implementation of IS policies, including security, disaster recovery, and operational standards.
• Provide Level 3 support for a range of technology solutions, including Office365, SCCM, VDI, and desktop applications.
• Take part in special enterprise-wide assignments, sharing leadership responsibilities within the team.
• Assist in maintaining open communication with senior IS management to ensure timely updates on projects and status.
• Operate within policies, supporting the Information Security team, and resolve issues related to project deadlines and workloads.

Skills & Experience:

Required:

• Fluency in Mandarin, with strong written and spoken abilities in both Simplified and Traditional Chinese.
• 2+ years of experience in enterprise-class technology environments, ideally within multi-office settings.
• Proficiency with Microsoft SCCM, Intune, Office365 Suite, AzureVDI, Citrix XenApp, and VDI.
• Strong knowledge of MS Enterprise suite, Windows Server roles (Active Directory, DNS, DHCP), and networking fundamentals (TCP/IP, VLANs).
• Powershell scripting skills; DevOps knowledge is a plus.
• Availability for an on-call rotation requiring 24-hour support coverage.

Preferred:

• Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related field.
• Law firm or professional services experience.
• Certifications in Litera Suite, Endpoint Backups (OneDrive, Druva), or Mac OS familiarity.

If you’re an experienced desktop and endpoint engineer looking for a challenging role with a dynamic team, we encourage you to apply!

Please contact [email protected] for more information

Business Registration Number : 200611680D | Licence Number : 10C5117 | EA Registration Number : R1768258

PES is an international services company providing Project Management, Construction Management, Commissioning & Qualification and Automation services to our clients in the pharmaceutical, nutritional and related sectors.

With offices across Europe, Asia and US, our core focus is on consistently delivering high-quality outcomes for our multinational clients.

This focus, and our people's experience in delivering consistent quality results for our clients over the past 20 years has been key to our success to date.

We are currently looking for a Production/Operations Support Engineer – Hybrid Support to join us on a contract role to help us deliver various projects in the Life Sciences Industry.

Key Attributes/Responsibilities

· Respond to unusual production situations and emergencies, such as process outages, critical alarms, or equipment failures.

· Diagnose problems and take immediate corrective actions or carry out manual interventions alongside the Manufacturing supervisor or delegate to restore normal operations and prevent safety or quality incidents.

· Collaborate with the production team to ensure stable production processes and effective operations.

· Identify opportunities for operational improvements and implement optimization strategies.

· Assist Standard Users with system-related questions and issues – PCS7 Systems.

· Provide support to manufacturing operations outside regular office hours, addressing urgent requests and ensuring timely issue resolution.

· Be prepared to work on holidays and overtime as necessary, and adjust your schedule to meet production demands.

· Participate in manual intervention remediation projects, identifying, implementing, and executing tests for changes made to the system.

· Adhere to applicable EHS requirements and maintain a commitment to fair and respectful interactions with others.

We are currently looking for candidates in Singapore. The candidate will be required to support during the weekends.

If you'd like to find out about this opportunity or any other opportunity, please forward your CV to Sruthi Srikanth ([email protected]).

If you would like to find out about the latest Jobs and Projects we are involved in then do follow us on LinkedIn: https://www.linkedin.com/company/processengineeringspecialists/mycompany/

PES International operates as an equal opportunity employer. No terminology in this advert is intended to discriminate on the grounds of age, race, religion, sexual orientation or any other factors with no bearing to employment skills and we confirm that we are happy to accept applications from persons of any background for this role.

Job Description

. Provide hands-on site installation, validation,commissioning and maintenance of electrical equipment

(AC UPS,DC UPS , Batteries, Switchgear and BMS)

. Provide on-site training to the customers

. Develop Service technical documentation

. Create and maintain service information in the company database

. Timely and professionally handle field service calls and issues arising from the field service visits

. Timely complete and submit all required paperwork

. Communicate with the customers to ensure satisfaction and implement any necessary corrective actions

Job Requirements

. Minimum ITE/Diploma or Degree in Engineering ( E&E,Electrical Power)

. Proficient in AutoCAD (Electrical Drawing) and programming will be an advantage

. Proficient in Microsoft Office

. Fresh graduates are welcome to apply ( on the job training will be provided)

Responsibilities

• Provide L2 helpdesk and onsite support to users on desktop, laptop, mobile and peripherals
• Update software patches periodically
• Provide services for all iMac, Deskside Break Fix support for end user devices and peripherals including delivery processing in accordance with Service Level by location
• Provide and/or oversee, as appropriate all installations and de-installations
• Provide and/or oversee cascades, moves, additions, refurbishments and operational changes for all in-scope equipment software, and related services at designated customer sites
• Coordinate, plan and schedule iMac in support of office changes, staff onboarding/offboarding with all IT functions and/or third-party vendors to minimise operational interruption or disturbance to customers
• Prepare and be on standby for video conference and meeting room A/V
• Assist in any IT-related projects, activities and events

Requirements

• Candidates with work rights in Singapore i.e Singapore Citizen and/or Singapore Permanent Resident due to nature of role
• At least Nitec or Higher Nitec certification
• At least 3 progressive years in a role of similar capacity
• Knowledge and hands-on experience with Microsoft end-user technology
• Knowledge and hands-on experience with iOS end-user technology

Preferred Requirements

• ITIL-certified

What do we do?

At Infosys Compaz(iCompaz), we focus on Digital Transformation for enterprises across industry vertical segments and services. We take clients on a rewarding journey of Digital Transformation, with strengths in AI, Data, User Experience, Cloud, Cybersecurity and Analytics, while also serving clients in their IT management in technology operations, infrastructure and applications. We serve a comprehensive client network spanning multiple industries and are helping clients meet the challenges of the digital economy in financial services, retail, transportation and logistics, telecom, services, and resource sectors, among others.

Why iCompaz?

• iCompaz is a Joint Venture between Infosys Limited and Temasek Holdings, both global leaders in their respective industries, and the JV was created exclusively to bring Digital Transformation capabilities and global skills to the ASEAN market. Temasek Holdings is a global investment company headquartered in Singapore. Infosys is a global leader in next-generation digital services and consulting, headquartered in Bangalore, India.
• We take pride in our fair employment opportunity. You are welcome at iCompaz regardless of age, race, gender, religion, marital status and family responsibilities, or disability.
• We offer an inclusive and diverse workplace environment to support your career aspirations. We have a strong emphasis on continuous learning to your professional and personal growth. If you are looking for an opportunity where you would be able to make an impact with what you are good at, and at the same time being able to explore any other area that interests or motivates you, WE’VE GOT YOU COVERED!

Roles & Responsibilities

• Carry out ELV or security systems such as IP CCTV, Intercom, Access Control, IP PBX, Public Address system & etc for maintenance for residential condominiums, and commercial & industrial buildings.

• To diagnose & troubleshoot faults in the system and resolve these technical issues.

• Attend to clients’ queries on any operational & maintenance-related matters.

• Maintain good relationships with customers.

Requirements and skills

• ITE/Diploma in Electronics/Electrical or IT-related discipline.

• Min. 2 years of working experience in the security line (CCTV/Intercom/Access Control), and able to commission the system.

• Possesses knowledge of Network and basic IP systems.

• Strong understanding of cable checking and troubleshooting techniques.

• Experience in setting up and managing IP PBX systems is a plus.

• Computer literate with good knowledge in using Microsoft Office applications (Excel, Word).

• Good communication skills.

• Self-motivated, service-oriented, passionate, and responsible.

• Self-discipline and willingness to work staggered.

• Fast learner, independent, and can work under pressure.

• Class 3 Driving License Required.

• 5.5 workdays/week.

Construction company located at Tiong Bahru.

Customer Support Engineer

Working Hours : Mon to Fri (office hour)

Key Responsibilities:

• Prepare and issue accurate quotations based on customer requirements and follow up on potential sales.

• Liaise with Site Engineers to understand customer needs and provide necessary support.

• Assist in the preparation of sales proposals and offer technical solutions where appropriate.

• Liaise with the Operations and Purchasing teams to ensure timely sourcing of products to meet customer demands.

• Support purchasing roles by ensuring that materials and products are sourced in line with customer requirements and job timelines.

• Assist in sourcing and evaluating products and suppliers, negotiating pricing, and ensuring lead time clearly defined.

• Handle general customer inquiries through calls, emails and WhatsApp to resolve issues in a timely and professional manner.

• Provide administrative support for sales meetings, product presentations, and other related events.

• Track and monitor customer satisfaction and dissatisfaction, addressing issues where necessary to enhance the overall customer experience.

• Escalate unresolved issues to the Section Team Lead/ Sales Manager or relevant departments for further action.

• Perform ad-hoc administrative tasks as assigned by the Section Team Lead or Sales Manager.

Requirements:

• Exposure in Engineering or a related field preferred.

• Experience in sales support or customer service roles is an advantage.

• Excellent communication and interpersonal skills.

• Proficiency in MS Office applications (Word, Excel, Outlook) and experience with CRM systems.

• Ability to handle multiple tasks, work under pressure, and meet deadlines.

About ght

ght provides exceptional support and technical expertise to help our clients resolve complex issues efficiently. We are committed to offering on-site solutions, advanced engineering support, and a responsive customer service experience.

Job Summary

As a Customer Service Engineer at ght, you will play a pivotal role in supporting our customers by delivering top-tier on-site technical assistance, managing equipment servicing, and responding to inquiries efficiently. You will collaborate closely with our engineering and customer service teams to diagnose issues, provide solutions, and ensure customer satisfaction.

Key Responsibilities

• On-Site Technical Support: Travel to customer locations as required to perform diagnostics, maintenance, and repair of equipment.
• Customer Assistance: Act as a primary point of contact for customers seeking technical help. Provide prompt and professional responses to customer queries and concerns.
• Problem Solving: Analyze technical problems, identify root causes, and implement effective solutions in a timely manner.
• Collaboration with Engineering Teams: Work closely with our engineering teams to address recurring issues and communicate customer feedback.
• Documentation & Reporting: Accurately document service activities, issues encountered, and resolutions for tracking and future reference.
• Proactive Maintenance: Conduct preventive maintenance and perform scheduled inspections to help minimize equipment downtime.
• Training and Education: Educate customers on equipment usage and provide guidance on maintenance best practices.

Qualifications

• Educational Background: Diploma or degree in Engineering, Information Technology, or a related field.
• Experience: Minimum of 3-5 years in a technical support or customer service engineering role.
• Technical Skills: Proficiency in troubleshooting, diagnosing, and repairing equipment.
• Customer Service Orientation: Strong interpersonal skills with a focus on customer satisfaction.
• Problem-Solving Abilities: Analytical mindset with the ability to troubleshoot and resolve issues independently.
• Communication Skills: Good verbal and written communication skills.
• Flexibility: Willingness to travel to customer sites as needed and work outside of standard business hours when required.

Added advantages and skills

• Industry Certifications: Relevant certifications such as CompTIA, ITIL, or manufacturer-specific certifications are a plus.
• Multilingual Abilities: Proficiency in additional languages is beneficial for supporting a diverse customer base.
• Experience with Pharmacy automation or IT Systems: Familiarity with pharmacy operation or

Benefits

• Competitive salary and performance-based incentives
• Opportunities for professional growth and development
• Health insurance and other employee benefits

Job description:

• Be the point of contact for service desk.
• Provide 1st and 2nd level support to troubleshoot IT issues.
• Provide assistance & support to IT Projects.
• Assist in the daily running of data center and server management.
• Assist in procurement, document control, asset tracking & administration.

Requirements:

• 2 - 5 years of IT Technical, end-user support working experience.
• Experience in creating user’s account and mailboxes on AD and Exchange.
• Good knowledge on antivirus management e.g. Windows Defender, Symantec, McAfee.
• Good knowledge on repair PCs and notebooks such as O/S and Office Application troubleshooting.
• Good knowledge in diagnostic of hardware issues on PCs and notebooks.
• Knowledge in vendor management such like negotiation of pricing, vendor quotation, etc.
• Able to work independently as well as in a group.
• Good organization, communication and interpersonal skills.

Job Scope:

• Install, maintain, and repair equipment and systems at customer sites
• Conduct regular inspections and preventive maintenance on equipment
• Troubleshoot and diagnose technical issues in the field
• Provide training and support to customers on equipment usage
• Prepare and maintain service reports and documentation
• Collaborate with internal teams to resolve customer issues
• Ensure compliance with safety and quality standards
• Manage inventory of spare parts and tools for on-site work
• Communicate effectively with clients to understand their needs and provide solutions

Requirements:

• Nitec/Higher Nitec in Mechatronics/Mechanical Engineering or Diploma in Mechanical/Electrical Engineering
• At least 2 years of hands-on experience in equipment servicing and repair
• More experienced candidates may qualify for higher positions
• Good command of written and spoken English
• Ability to write simple reports in English
• Responsible, hardworking, and able to work independently
• Positive work attitude and eagerness to learn new skills
• Capable of working under tight schedules
• Willingness to work after office hours as needed
• Availability for business trips on short notice

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Knowledge in supporting Office 365
• Knowledge in support on premises Exchange Hybrid Servers
• Knowledge in supporting Azure AD Connect
• Able to support after office hours if required.
• Strong analytical, problem solving and troubleshooting skills
• Demonstrates good spoken and written communication skills

Requirement:

• Diploma or degree in Computer Engineering/Computer Science or Information Technology or related qualification
• IT certification or related qualification
• Min 3 year relevant experience.
• Strong problem-solving skills.
• Good communication skills.

Key Responsibilities

● Frontline IT Support: Act as the initial point of contact for all IT-related inquiries, handling support requests through phone, email, and ticketing systems.

● Problem Identification and Resolution: Perform troubleshooting for a variety of IT issues, including:

○ Hardware: Laptops, PCs, mobile devices, printers, headsets, desk phones, and conference speakers (e.g., Jabra, Poly).

○ Software/Applications:

■ Security tools (e.g., Zscaler, CrowdStrike)

■ Windows OS (Windows 10/11) and Microsoft 365

■ Finance applications (e.g., SAP client)

■ Printer software (internal and remote setups)

■ Productivity tools (e.g., Thinkcell, S&P CIQ, Quantiwise)

■ Communication and web conferencing products (e.g., Teams, Zoom)

■ VMWare VDI environment

● Service Requests: Handle service requests, including:

○ Triage issues and escalate when necessary

○ Open and manage cases with external vendors, such as Microsoft Engineers

○ Ensure timely follow-up and updates to users, maintaining a response time SLA of 15 minutes

● User Account Management: Address account-related issues (e.g., login issues, password resets, password expiry) and ensure timely resolution.

● Software Maintenance: Maintain, update, and patch software to ensure applications remain functional and up-to-date.

● Documentation: Develop and update user manuals, instructional documents, and guidelines for end-users.

● IT Asset Management: Track, update, and report on IT assets for audit and budget purposes.

Skills and Requirements:

● Strong Communication Skills: Excellent spoken and written proficiency in English, with clear, customer-oriented communication.

● Customer-Focused Attitude: Demonstrates a service-oriented approach, with patience and attentiveness to user needs.

● Technical Proficiency: Solid understanding of computer systems, basic networking, mobile devices, remote support tools, and web conferencing products.

● Experience: Proven experience in a help desk or technical support role, preferably in a finance industry environment.

● Sense of Urgency and Ownership: Proactively takes ownership of incoming requests, striving for first-time resolution and high user satisfaction.

● Adaptability: Willingness to work on a shift rotation and adapt to changing support needs.

Responsibilities:

• Provide first-line support for technical issues via phone, email, or in-person.
• Diagnose and resolve hardware, software, and networking problems.
• Install, configure, and maintain operating systems, applications, and hardware.
• Monitor and maintain IT infrastructure, ensuring optimal performance and security.
• Assist in the setup and deployment of new hardware and software.
• Create and maintain documentation for processes, procedures, and troubleshooting steps.
• Collaborate with other IT team members to improve processes and resolve complex issues.
• Provide training and support to end-users on new technologies and tools.
• Any ad-hoc matter assigned by superior.

Requirements:

• Diploma in Information Technology, Computer Science, or a relate field and above.
• At least 2 years of proven experience in IT support or a similar role.
• Experience in system engineering, IT support, or a related role are advantageous.
• Basic knowledge of operating systems (Windows 10, 11 & Server) and office productivity software.
• Basic networking fundamentals.
• Experience with remote support tools and ticketing systems.
• Understanding of security principles and practices.
• Proficient in MS Office such as PowerPoint, Excel, Words etc

Min 2 yrs. of SD agent working experience

Good Laptop/Desktop troubleshooting skillsets

Excellence customer handling skills

Excellence communication skills

Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

• Perform end user IT Support
• Perform troubleshooting for client platform related problems
• Support Windows OS, office software, and other Desktop Related Software & Hardware Respond promptly to incident,
• investigate & provide temporary &/or permanent resolution of incidents escalated
• Liaise with support vendors for maintenance, support or issues resolution
• Monitor the agreed service level, document & maintain the configuration of the systems Involve in client platform implementation/upgrade project
• Any ad-hoc duties assigned / required.

Job Summary

To provide SAP Basis support for a local Chinese restaurant. He/She will be

• responsible for the day-to-day operations of the SAP systems.
• system configuration, administration, monitoring, and troubleshooting of the environment.
• He/She will need to provide technical support and leadership for SAP systems, which can include implementing patches, overseeing upgrades, establishing processes for monitoring performance, system configuration, design, and application support.

Job Description

• Ensuring 24/7 SAP system availability.
• Responsible for Managing User/Client Administration, Authorization Management, System Performance Management, Audit Management, Transport Management System, Background Job, Patches installation, System Backup & Recovery, Kernel Upgrade, OS & Database Maintenance for Jumbo Group wide.
• Responsible for managing and conducting SAP Business Continuity Planning, Disaster Recovery.
• Ensure Optimum server performance and Preventive maintenance to keep daily operation smooth.
• Manage SAP daily support ticket within defined Service Level.
• Custodian for SAP System Architecture, Hardware, and integration landscape.
• Manage and liaise with third party vendor.
• Deliver all IT projects on time.
• Any other ad-hoc duties as assigned by the Manager from time to time.

Job Requirements

• Degree in Computer Science , Information Systems, Engineering, or equivalent
• Knowledge in Basis Administration is a must
• 1 to 2 years of relevant SAP Basis experience
• Basic knowledge on SAP HANA and Netweaver technology
• Interested in processes within software development landscapes
• Prior experience in S4/Hana would be advantageous
• Analytical, meticulous and have good sense in troubleshooting
• Ability to articulate and communicate with people of all levels in the organization
• Able to work independently and lead in projects
• Linux, SAP S4/Hana environment

As a Field Service Engineer, you will have responsibility for installation, service, and maintenance of Gauge Tank Level Gauging Systems on sailing ships/vessels and in shipyards, as well as offer in-house technical support and remote service to customers and colleagues around the world. One of the key offering is the fiscal K-Gauge Custody Transfer System (CTS), which is a critical system in LNG and LPG carrier operations.

Key Responsibilities:

• Installation & commissioning of K-Gauge tank level monitoring systems
• Service & maintenance of K-Gauge systems onboard vessels both locally and globally
• In-office technical support and remote services to global colleagues and customers

Requirements:

• Typically diploma or degree in one or more of the following: electronics, instrumentation, automation, mechatronic or telecommunication. Relevant experience may compensate for lack of education
• Field experience from maritime, shipping and/or offshore oil & gas installations is an advantage
• Good oral and written communication skills in English
• Highly motivated for worldwide support activities (travelling is required)
• Able to work at Toh Guan

• Perform end user IT Support
• Perform troubleshooting for client platform related problems
• Support Windows OS, office software, and other Desktop Related Software & Hardware Respond promptly to incident,
• investigate & provide temporary &/or permanent resolution of incidents escalated
• Liaise with support vendors for maintenance, support or issues resolution
• Monitor the agreed service level, document & maintain the configuration of the systems Involve in client platform implementation/upgrade project
• Any ad-hoc duties assigned / required.

Permanent, 5.5days (Alternate saturday), Paya Lebar

Product:

Heating, ventilation, air conditioning (Hvac)solution for data center

Our client

MNC in air conditioning and humidification system solution serving high tech industry

Years in business: > 50 yrs worldwide

Area of business: Global

Job scope

- Carry out Hands on service, maintenance, commissioning, troubleshooting, repair of data center Aircon/Hvac/ CRAC (computer room aircon)

-Documentation of pre work risk assessement n post work service reports in a timely manner.

- person in the service office.

- Supervise subcontractors

- Mentor junior technician.

- Adhere to safety sop

Requirements:

- Min Nitec Building Services, Electrical or Mechanical Engineering

- Min 2 years’ experience in the M&E industry

-Proficient with documentation for example, Job method statement, permit to work, risk assessement.

Added advantage:

Data center aircon servicing

Work location :Paya Labar

Whats on offer

(1) Attractive package

(2) Stable Management

(3) Dynamic work environment

For better response, pls apply via job page

https://recruitmentalliance.zohorecruit.com/jobs/Careers

click job opening, click relevant position

We regret that only shortlisted candidates will be notified.

• Working Location: Tuas (Client Site)
• Working Days : 5 Days ( Mon- Fri)
• Working Hours: 8am-5pm
• Salary Range: $2,700-$3,200

Responsibilities:

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Responsibilities:

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

In addition the Band 1 Technician will mentor and assist Band 0 technicians in their work and provide support to Band 2 Technicians in resolving tickets.

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Our client is a one of the leading players in the Power & Motor Manufacturing industry. Due to business needs, they are now recruiting a Service Engineer to be part of their Engineer team to support their business needs. They are located in the East - easily accessible.

Job Description of Service Engineer:

• Assist the sales team in identifying optimal solutions during specification processes.
• Collaborate with the global engineering team to address product defects, issues, and technical inquiries.
• Evaluate and recommend engineering products to customers through selection, review, and proposal processes.
• Conduct on-site visits for technical troubleshooting and assessment purposes.
• Communicate effectively with customers to elucidate problems and present viable solutions.
• Cultivate and nurture positive relationships with customers to ensure their utmost satisfaction.

Requirement

• Diploma/ Degree in Mechanical Engineering field
• At least 3 - 5 years relevant experience in handling Marine accounts
• Comfortable in travelling to client sites
• Proficient in SolidWorks/AutoCAD

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

Our client is a one of the leading players in the Power & Motor Manufacturing industry. Due to business needs, they are now recruiting a Customer/ Field Service Engineer to be part of their Engineer team to support their business needs. They are located in the East - easily accessible.

Job Description of Customer/ Field Service Engineer:

• Assist the sales team in identifying optimal solutions during specification processes.
• Collaborate with the global engineering team to address product defects, issues, and technical inquiries.
• Evaluate and recommend engineering products to customers through selection, review, and proposal processes.
• Conduct on-site visits for technical troubleshooting and assessment purposes.
• Communicate effectively with customers to elucidate problems and present viable solutions.
• Cultivate and nurture positive relationships with customers to ensure their utmost satisfaction.

Requirement

• Diploma/ Degree in engineering field
• At least 3 - 5 years relevant experience in handling Marine accounts

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)