Total 911 sales advisor job vacancies in Customer Service category in Singapore

• Forecast and conceptualize the sales strategy and strategic sales planning.
• Collaborate with internal teams, including Marketing, Product Development, and Customer Service, to ensure effective alignment and support.
• Identify emerging markets and market shifts while being fully aware of new products and competition status.
• Monitor and analyze sales performance metrics to optimize team performance.

Requirements:

• Diploma and above.
• At least 5 years of proven sales experience in IT industry.
• Good leadership skills with a successful track record of leading and managing sales teams.
• Solid understanding of market research and data analysis methods.
• Strong knowledge in ERP, SaaS and other IT solutions.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Responsibilities:

• Manage and take in accident reporting and explain claims process to customers
• Liaised with insurance company pertaining motor claims / accident reporting reporting matters
• Study vehicle damaged area and able to put up proper repair estimation to surveyor/insurance company
• Conduct vehicle checks for body and paintwork repairs
• Administration duties such as check costing, claims and purchase of spare parts
• Take in servicing/accident vehicle and provide quotation

Job Details:

• At least 1 - 2 years of relevant experience in the Automotive industry.
• No experiences, but willing to learn will be good. Training will be provided.
• Possess good customer oriented and comunication skills
• Experience in doing motor claims in authorised workshop / service centres will have an added advantage
• Candidates with no experiences but willing to learn are welcome

Interested applicants, click APPLY NOW or text +65 8157 0929 for fast response. only shortlisted applicants will be notified

Benny Teo Jie Yi

Reg No. R1876853

EA License No: 23C2072

Job Description

• Industry/ Organization Type: Logistics
• Position Title: Customer Service Officer (Sales Support)/ Sales Admin
• Working Location: Loyang
• Working Hours: 5.5 days, Mon - Fri (9 am – 6 pm) Sat (9 am – 1 pm) (alternate Saturday upon confirmation)
• Salary Package: Basic Salary + AWS + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Handle daily rate enquiries from local customers and overseas agents.
• Timely response for all enquiries with multiple solutions and accuracy.
• Negotiate with carriers and co-loaders for best freight rates to ensure the profit margins and targets are met.
• Handle RFQs.
• Communicate and coordinate with operations team for efficient execution of shipments.
• Understand and analyse market trends, assist with providing pricing strategies for clients.
• Develop key account business through regular communication, efficient pricing and follow-ups.
• Report generation.
• Other ad-hoc duties may be assigned.

APPLY NOW!!!

• Candidates without experience are welcome to apply. Training will be provided.
• Proficient in Microsoft Office.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66077 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description:

• Advise appropriate service/repair requirements to meet customer needs.
• Act as a key communication link between customers and the workshop to ensure responsiveness.
• Monitor job progress and update customers on repair status.
• Responsible for daily intake of cars for servicing
• Provide excellent customer service to customers
• Any other ad-hoc job assigned by the supervisor

Job Requirements:

· Basic vehicle knowledge is required for this position.

· Great teammate with initiative and a positive attitude towards learning

· Self-motivated individual with a strong sense of responsibility

· Preferably, a valid class 3 driving license would be an advantage

Customer Service Advisor

Working Hour:

9:00am - 6:00pm (Thursday - Saturday)

Location:

Boon Lay Shell Station

Entitle Commission but no BONUS.

Job Scope includes:

- Managed vendor and suppliers

- Maintain daily transaction records and cash for outlet

- Issue invoice and collection of payment (credit card / cash)

- Furnish sales report and inventory update at end of day

- Assist Finance Manager to track financial and inventory status of all outlets Activities include;

- Report to HQ regularly as per schedule to furnish reports and attend meetings

- 3 months’ probation and basic employee’s benefits according to MOM

Other Activities: Conduct sales activities professionally using different social media platform or own contacts to create products, services awareness o Address customer queries and follow up with initial contacts

Prospecting for new clients through assigned leads

Work closely with the Sales Team or outlets personnel to develop and execute sales and service strategies to achieve committed targets

Put up weekly reports on sales activities to measure effectiveness of activities

Other administrative duties as assigned by superior

Work Expectation: High situational awareness & emotional stability

Demonstrate passion for excellence (Customer Centric)

Ability to multitask and possess good communication skills

Independent and self-motivated o Good learning attitude and proactive

Responsibilities:

Customer Service

 Listen to and document customer concerns and issues with their vehicle.

Provide clear and concise explanations of recommended services and repairs.

 Offer advice on vehicle maintenance and warranties.

Service Consultation and coordination

Schedule service appointments and manage the service workflow.

Coordinate with technicians to ensure timely and accurate diagnostics and

repairs.

 Keep customers informed of the status of their vehicle throughout the service

process.

 Review the service and repairs completed with the customer, ensuring

satisfaction.

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Join Our Growing Team!

The SKYLINK Group is a premier all-in-one mobility solution provider for retail sales of passenger cars and commercial vehicles, all vehicle leasing, Motor insurance, credit Hire Purchase financing, Motor workshop with full capacity of MRO (Maintenance, Repair and Overhaul) services, and vehicle body engineering works for all commercial and passenger vehicles.

Since 2017, SKYLINK Group has been rapidly expanding its offerings and fleet. We have served over 5,000 corporate customers including major industry leaders in logistics, distribution, F&B, marine, construction, sanitation, and government services.

With a commitment to fleet modernization, we have expanded our offerings to EV and Hybrid vehicles, and continuously aspire to provide greater value to our customers.

Be a part of the SKYLINK family and kick-start your career growth and progression in the mobility space today.

The Job

• Direct contact point between workshop, customer and supplier
• Coordination between workshop and other department (i.e., Operations Dept, Rental dept & others)
• Support the workshop day-to-day operation
• Ensuring workshop operation follow the company SOP closely
• In charge of Accident claim processes
• Handle customer request and issue work order
• Handle customer feedback and coordination work
• In charge of appointment booking and scheduling of job
• Handling of incoming call and outgoing call, including email
• Carry out data entry, document filing and organization
• Managing inventory including keeping track and ordering of spare parts
• Liaising with customers, vendors, suppliers & partners
• Issuing quotation, invoice, cheque
• Collecting payment from customer
• Updating of Enterprise Resources Planner (ERP) and Customer Relationship Management (CRM) systems record

Requirements

• With prior experience in vehicle servicing workshop and with experience in dealing with accident claim business will be an advantage
• Able to handle multiple tasks efficiently in a fast-paced environment
• Team player and positive working attitude
• 5.5-days work (Mon-Fri: 9.00am to 6.00pm, Sat: 9.00am to 1.00pm)

• Basic $3,500 - $4,500

Job Description

• Industry/ Organization Type: Rental & Sales/ Construction Equipment
• Position Title: Customer Service Officer
• Working Location: Paya Lebar
• Working Hours: 5.25 days, Mon-Fri (8 am-5 pm/9 am-6 pm), Alt Sat (8 am-12 pm)
• Salary Package: Basic Salary + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Handle customer inquiries via phone, email, walk-in, and live chat with professionalism and empathy.
• Provide accurate details about our products, services, and rental terms.
• Quickly resolve customer issues to ensure satisfaction and loyalty.
• Efficiently handle equipment rental bookings, changes, and cancellations.
• Identify sales opportunities during customer interactions by understanding their needs and suggesting suitable rental equipment and services.
• Guide customers through the rental process, upselling and cross-selling where appropriate.
• Meet and exceed monthly sales targets by turning inquiries into sales and rental agreements.
• Stay updated on promotions, deals, and new products/services to inform customers.
• Keep accurate records of customer interactions, transactions, comments, and complaints.
• Work with logistics and maintenance teams to ensure equipment availability and readiness.
• Process payments and handle financial transactions with confidentiality and accuracy.
• Provide feedback on customer service processes and equipment offerings to improve business operations.

APPLY NOW!!!

• Minimum Diploma holder, additional certificates in Customer Service, Sales, or related fields are a plus.
• Familiarity with sales software/ CRM tools, or with knowledge in equipment rental industry is an added advantage.
• Excellent communication and interpersonal skills, with the ability to engage and persuade customers.
• Ability to work in a fast-paced environment.
• Candidates without experience are welcome to apply, training will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #67376 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job summary

Our audit client is looking for talented sales professional to join their expanding organization.

Location: WEST

5 days work week

Key selling points

• Attractive Remuneration Package and Benefits
• Supportive work culture that values teamwork and collaboration
• Professional Growth and Personal Development Opportunities

Key Responsibilities:

• Client Acquisition: Reach out to prospects through various sales channel
• Client Relationship Management: Manage client professionally to ensure seamless client onboarding, build and maintain strong customer relationships to enhance client satisfaction and retention.
• Documentation: Consolidate and verify documents required from clients for various processes.
• After-Sales Service: Provide exceptional after-sales service and maintain ongoing client relationships.
• Sales Reporting: Provide regular reports and updates to reporting Manager on sales performance and pipeline status.
• Ad-Hoc Support: Perform other ad-hoc responsibilities to support overall sales & marketing functions. Represent the company at industry events, conferences, and networking opportunities to expand brand awareness and generate leads.
• Team Collaboration: Work collaboratively with cross-functional teams to achieve business goals.

Qualifications and Requirements:

• Min. 2 years of working experiences.
• Diploma in Business Administration, Marketing, Business Communication, or a related field or equivalent qualification.
• Proven track record of success in B2B sales
• Strong relationship-building and account management skills with the ability to establish and maintain long-term partnerships.
• Excellent communication and negotiation skills, both written and verbal.
• Ability to understand client needs and customize solutions accordingly.
• Highly motivated, self-driven, and results-oriented with a strong entrepreneurial mindset.
• Ability to work independently and collaboratively in a fast-paced, dynamic environment.

Tan Choon Hau

EA Licence No:18C9251

EA Reg ID: R1988835

• Forecast and conceptualize the sales strategy and strategic sales planning.
• Collaborate with internal teams, including Marketing, Product Development, and Customer Service, to ensure effective alignment and support.
• Identify emerging markets and market shifts while being fully aware of new products and competition status.
• Monitor and analyze sales performance metrics to optimize team performance.

Requirements:

• Diploma and above.
• At least 5 years of proven sales experience in IT industry.
• Good leadership skills with a successful track record of leading and managing sales teams.
• Solid understanding of market research and data analysis methods.
• Strong knowledge in ERP, SaaS and other IT solutions.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

As a key member of the Sales Support Team, the Customer Service (Sales Support) Executive reports to the Head of Sales (Singapore and Malaysia). The role focuses on delivering excellent service to our customers with dedicated market focus. The responsibilities include handling customers' queries professionally to orders being placed within the expected timelines and manage inbound contacts via three (3) channels such as phone, email, and periodic sales visits.

The objective is to drive sales growth through contract renewals of the existing contracts, enhance customer satisfaction, and stay informed about the industry trends.

Key Responsibilities:

• To maintain a proactive relationship with customers in your own market responsibility area
• To facilitate good communication between customer, Sales, and Operations Departments.
• To enter customers' orders in accordance with the Purchase Order (PO) and allocate quantity. This is to ensure that the orders are in optimized delivery quantity and evenly loaded over the month.
• To anticipate customer reactions to unfavourable schedule confirmation and quality issues, etc. The Sales Support Executive is expected to address any customers' concerns and pursue information or activity to satisfy the customers' needs.
• To keep up to date with product knowledge, policies, and processes so as to provide accurate and relevant information to customers.
• To utilise the available quotation tools and knowledge about the customer, to leverage on insights leading to an improved customer satisfaction and successful resolution and upselling.

Requirements:

• Degree in Business Administration or Lifescience and Biology related qualifications
• Work experience in a SME trading or distributor environment
• 2 years of sales support experience preferred
• Organized, meticulous, and disciplined person with a good eye for details
• Able to work in teams as well as independently
• Must be able to work in fast-paced environment
• Good proficient in written and spoken English
• Proficient in MS office - Words, Excel
• Knowledge of Trade Facilities like Letter of Credit is advantageous

Job Description

• Industry/ Organization Type: Logistics
• Position Title: Customer Service Officer (Sales Support)/ Sales Admin
• Working Location: Loyang
• Working Hours: 5.5 days, Mon - Fri (9 am – 6 pm) Sat (9 am – 1 pm) (alternate Saturday upon confirmation)
• Salary Package: Basic Salary + AWS + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Handle daily rate enquiries from local customers and overseas agents.
• Timely response for all enquiries with multiple solutions and accuracy.
• Negotiate with carriers and co-loaders for best freight rates to ensure the profit margins and targets are met.
• Handle RFQs.
• Communicate and coordinate with operations team for efficient execution of shipments.
• Understand and analyse market trends, assist with providing pricing strategies for clients.
• Develop key account business through regular communication, efficient pricing and follow-ups.
• Report generation.
• Other ad-hoc duties may be assigned.

APPLY NOW!!!

• Candidates without experience are welcome to apply. Training will be provided.
• Proficient in Microsoft Office.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66077 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Responsibilities:

Customer Service

 Listen to and document customer concerns and issues with their vehicle.

Provide clear and concise explanations of recommended services and repairs.

 Offer advice on vehicle maintenance and warranties.

Service Consultation and coordination

Schedule service appointments and manage the service workflow.

Coordinate with technicians to ensure timely and accurate diagnostics and

repairs.

 Keep customers informed of the status of their vehicle throughout the service

process.

 Review the service and repairs completed with the customer, ensuring

satisfaction.

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Responsibilities

• Ensure 100% contract renewal rate with existing customers
• 100% conversion rate to maintenance contract after equipment DLP
• Develop and execute Go-To-Market strategies such as value-add services to drive sales growth to achieve company goals
• Proactively generating leads and secure contracts from existing installed base
• Establish and maintain strong relationship with new and existing customers to create opportunities for new and renewal contracts
• Perform sales activities such as site survey, presentation of solution proposal, budgetary prices, quotations, costings, enquiry pipeline tracking, contract execution instruction.
• Liaise with stakeholders to ensure smooth execution of maintenance contracts
• Coordinate credit application for new customers
• Any other duties as assigned by superior

Requirements

• Minimum GCE 'O' level
• Possess good communication skills and positive attitude
• Ability to handle pressure and tight deadlines
• Computer literate, knowledge in Microsoft applications a must

• Answering of enquiries for group purchases (Corporate, Schools, Travel Agent enquiry) and general mailbox
• Support in fulfillment of group booking (book slot for group, ticket issuance, invoice processing, liaison with client for any visit matters, liaison with caterers for food arrangements)
• On ground liaison with client and other stakeholders during group visit day (e.g. school teachers, caterers)
• Conduct site visits and product presentations to potential clients to showcase and promote the attraction
• Conduct briefing or guided tour of the attraction for guests when required
• Preparation of various reports for monthly reconciliation and billing
• Handling of other administrative duties as assigned by Supervisor

Requirements

• Diploma in any discipline
• Minimum 1-2 years working experience in handling admin, coordination or sales support duties
• Meticulous and organized team player with the ability to multi task
• Posses strong communication (both verbal and written) skills and ability to liaise directly with customers
• Proficiency in MS office will be an added advantage
• Ability to work on evenings, weekends or public holidays when required

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at https://www.persolkelly.com.sg/policies. If you wish to withdraw your consent, please drop us an [email protected]) to let us know. Please feel free to contact us if you have any queries

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg No: R1440784 (Foo May Cheng)

Responsibilities:

Customer Service

 Listen to and document customer concerns and issues with their vehicle.

Provide clear and concise explanations of recommended services and repairs.

 Offer advice on vehicle maintenance and warranties.

Service Consultation and coordination

Schedule service appointments and manage the service workflow.

Coordinate with technicians to ensure timely and accurate diagnostics and

repairs.

 Keep customers informed of the status of their vehicle throughout the service

process.

 Review the service and repairs completed with the customer, ensuring

satisfaction.

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Our client offers a competitive basic salary complemented by attractive monthly commission payouts and annual salary increments to reward your performance.

• Become part of a respected and expanding insurance institution.
• Enjoy competitive pay and generous commission structures.
• Annual salary increments to recognize and reward your contributions.

Key Responsibilities:

• Conduct outbound calls to our partner’s customers to schedule appointments.
• Develop and maintain strong relationships with customers through phone, email, and digital channels.
• Confidently handle inquiries and address objections.
• Meet and exceed conversion targets, including contact and appointment rates.
• Ensure all activities, leads, and appointment information are precisely recorded and updated.
• Maintain compliance with industry regulations and uphold high-quality standards in all call activities.

Qualifications:

• Diploma holder or GCE 'O' level; outbound sales experience is a plus.
• Excellent communication and interpersonal abilities.
• Confidently and professionally handle customer inquiries.
• Demonstrated success in meeting and exceeding sales targets.

Apply now and have a confidential discussion.

(EA: 94C3609/ R23114633)

Morgan McKinley is Your Gateway to Career Success.

Embark on a rewarding career journey as a Customer Service Advisor for our client in the financial services industry.

Responsibilities:

· Handle incoming calls for accounts servicing, campaigns, product inquiries, and helpdesk support.
· Follow up on cases and customer requests.
· Maintain compliance, control standards, and customer confidentiality.
· Overtime may be necessary.

Qualifications and Requirements:

· Preferably a fresh degree or diploma holder/ GCE N, A and O level graduate
· Relevant work experience is an advantage.
· Customer Service exposure is a plus.
· Problem solving skills and Analytical and critical thinking.
· Excellent communication skills

Benefits

· Rewarding Career and Opportunities
· Completion Bonus & Allowances

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd
Koh Boon Sien
EA Licence No: 11C5502
EA Registration No. R1110345

Responsibilities:

• To assist the operation manager on daily sales and order processing as well as to work closely with the operation manager on all project and/or budgetary enquiries
• Ensures that all urgent correspondence and enquiries to be carried out efficiently and report to operation manager if and when necessary
• You are also responsible to resolve minor issues of a non-technical nature and to report major issues to operation manager for a solution
• Compile an updated file for pricing from local and overseas vendors for submission to the operation on a monthly basis

Essential Functions:

• Responsible for day-to-day sales operation including preparing of sales enquiries up to execution of order
• Good filing system in hard and soft copies for all enquiries up to completion of order
• Preparation of enquiries from cost sheet to recommendation for purchase of project enquiries
• To identify new supply source to add to company’s supplier’s database
• Ad-hoc data entry

Work location: Tuas

Responsibilities:

Customer Service

 Listen to and document customer concerns and issues with their vehicle.

Provide clear and concise explanations of recommended services and repairs.

 Offer advice on vehicle maintenance and warranties.

Service Consultation and coordination

Schedule service appointments and manage the service workflow.

Coordinate with technicians to ensure timely and accurate diagnostics and

repairs.

 Keep customers informed of the status of their vehicle throughout the service

process.

 Review the service and repairs completed with the customer, ensuring

satisfaction.

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Job Description

• Industry/ Organization Type: Logistics
• Position Title: Customer Service Officer (Sales Support)/ Sales Admin
• Working Location: Loyang
• Working Hours: 5.5 days, Mon - Fri (9 am – 6 pm) Sat (9 am – 1 pm) (alternate Saturday upon confirmation)
• Salary Package: Basic Salary + AWS + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Handle daily rate enquiries from local customers and overseas agents.
• Timely response for all enquiries with multiple solutions and accuracy.
• Negotiate with carriers and co-loaders for best freight rates to ensure the profit margins and targets are met.
• Handle RFQs.
• Communicate and coordinate with operations team for efficient execution of shipments.
• Understand and analyse market trends, assist with providing pricing strategies for clients.
• Develop key account business through regular communication, efficient pricing and follow-ups.
• Report generation.
• Other ad-hoc duties may be assigned.

APPLY NOW!!!

• Candidates without experience are welcome to apply. Training will be provided.
• Proficient in Microsoft Office.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66077 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Rental & Sales/ Construction Equipment
• Position Title: Customer Service Officer
• Working Location: Paya Lebar
• Working Hours: 5.25 days, Mon-Fri (8 am-5 pm/9 am-6 pm), Alt Sat (8 am-12 pm)
• Salary Package: Basic Salary + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Handle customer inquiries via phone, email, walk-in, and live chat with professionalism and empathy.
• Provide accurate details about our products, services, and rental terms.
• Quickly resolve customer issues to ensure satisfaction and loyalty.
• Efficiently handle equipment rental bookings, changes, and cancellations.
• Identify sales opportunities during customer interactions by understanding their needs and suggesting suitable rental equipment and services.
• Guide customers through the rental process, upselling and cross-selling where appropriate.
• Meet and exceed monthly sales targets by turning inquiries into sales and rental agreements.
• Stay updated on promotions, deals, and new products/services to inform customers.
• Keep accurate records of customer interactions, transactions, comments, and complaints.
• Work with logistics and maintenance teams to ensure equipment availability and readiness.
• Process payments and handle financial transactions with confidentiality and accuracy.
• Provide feedback on customer service processes and equipment offerings to improve business operations.

APPLY NOW!!!

• Minimum Diploma holder, additional certificates in Customer Service, Sales, or related fields are a plus.
• Familiarity with sales software/ CRM tools, or with knowledge in equipment rental industry is an added advantage.
• Excellent communication and interpersonal skills, with the ability to engage and persuade customers.
• Ability to work in a fast-paced environment.
• Candidates without experience are welcome to apply, training will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #67376 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job details:

1. Responsible to plan, organise, track and maintain machinery repair activities and developing preventive/predictive maintenance procedures.

2. Maintaining an internal record of the maintenance of equipment

3. Ability to spot potential issues and act quickly on serious problems

4. Respond to emergency calls for maintenance; Manage the set up and take down of different events. Perform troubleshooting to solve minor repair issues.

5. A good understanding of maintenance machinery and equipment, as well as outstanding written and verbal communication skills in English and Chinese

6. Liaise internally (ops & workshop team) to arrange for servicing

7. Establish, implement, train, and monitor maintenance guidelines.

8. Manage inventory of maintenance supplies and equipment, ordering and restocking as necessary.

9. Any other duties as assigned.

Requirements:

- ITE certificate/Diploma in Mechanical Engineering, Electrical Engineering, or a related field.

- min 2 years of experience in servicing and maintaining heavy machineries, with specific expertise in mobile equipment preferred.

- Excellent problem-solving skills and the ability to work independently

- Good communication skills

- PC literate in MS applications and proficient in spoken and written English

Responsibilities:

• To assist the operation manager on daily sales and order processing as well as to work closely with the operation manager on all project and/or budgetary enquiries
• Ensures that all urgent correspondence and enquiries to be carried out efficiently and report to operation manager if and when necessary
• You are also responsible to resolve minor issues of a non-technical nature and to report major issues to operation manager for a solution
• Compile an updated file for pricing from local and overseas vendors for submission to the operation on a monthly basis

Essential Functions:

• Responsible for day-to-day sales operation including preparing of sales enquiries up to execution of order
• Good filing system in hard and soft copies for all enquiries up to completion of order
• Preparation of enquiries from cost sheet to recommendation for purchase of project enquiries
• To identify new supply source to add to company’s supplier’s database
• Ad-hoc data entry

Work location: Tuas