Total 911 sales advisor job vacancies in Customer Service category in Singapore

• Open and maintain customer accounts
• Process customers’ orders and periodic follow up on orders with regular customers
• Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
• Collect customer information to identify and assess customers' needs in order to achieve satisfaction
• Build sustainable relationships of trust through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Keep records of customer interactions, process customer accounts and file documents
• Contribute to team effort by accomplishing related results as needed

Requirements

• Min Diploma / Degree in Chemistry / Chemical Process Technology / Applied Chemistry
• Preferably 1-2 years of working experience in sales administration, customer service, logistic or shipping department

Salary range: Up to $3.5K

Jurong

Interested candidates, please forward your resume to [email protected]

Recruit Express Pte Ltd (99C4599)

Consultant: Huang Jingsheng Kevyn (R1333338)

Summary:

• Basic up to $8000+Commission
• 5 days office hours
• Industry : Logistics/Freight
• Company with great career prospect

Job Scope:

• Identify and expand target customer base and industry.
• Promote services to customers and prospects.
• Conduct sales calls and visits.
• Develop and submit proposals to customers.
• Prepare and conduct presentations and sales meetings.
• Handle customer objections and follow up on inquiries.
• Provide accurate industry and customer intelligence.
• Ensure timely invoicing and manage AR collections and bad debts.

Requirements:

• Candidates with related experiences are welcome to apply

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | See Yew Jin (R22103957)

EA License No: 20C0358

Company’s Profile

They are a leading IT solutions provider, serving more than 3000 companies across various industries including the government sector and MNCs. Established for over 30 years in Singapore, they are now looking for enthusiastic individuals to join their expanding team.

Location: Kaki Bukit

Working Hours: Mon – Fri, 9.00am – 6.30pm

Responsibilities:

• Manage day-to-day sales operation
• Sales Order Processing: Quotation, Sales Order, Purchases Order, Delivery Order, Invoicing
• Professionally handle high volume of inquires and assist to provide effective solution for customers’ issues
• Provide excellent support and customer-service
• Proactively sourcing for new sales opportunities through inbound lead follow-up
• Connect with key customer contacts (external) as needed
• Coordinate projects and support lead manager. Ensuring projects are worked according to agreed plan and kept on schedule
• Liaise with internal teams such as Finance, Procurement, Logistics and Marketing
• Assist in preparation & submission of relevant reports and documents for tenders
• Attend frequent online/ offline product trainings arranged by vendors

Requirements

• Min. Diploma in Business Management/Administration or related field
• Min. 1-2 years’ pre-sales support experience in tech environment
• Enjoying interacting and communicating with people, and maintain good rapport with our IT Business Partners

Your recruiter for this job: WhatsApp Celine @ 84940873 for a quicker response.

Connect with me on LinkedIn: www.linkedin.com/in/your-recruiter-celine-chan

Interested candidates may apply directly as well. For more job opportunities, follow SnatchJobs on Telegram: https://t.me/sgfulltimers

Celine Chan | R21103433

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Our client, a well-established MNC in Automotive industry is seeking for a Customer Service Advisor ( Automotive ) - $ 3,500.00 + Commission / Central and West area - 2 Openings

Requirements

• Min GCE ‘O’ Levels / NITEC in Automotive Technology
• At least 2 to 3 years of experience providing Service Advisory to Automotive customers/clients.
• Strong Automotive background with Sales Acumen
• Independent, confident and good interpersonal skill

Others

• Salary up to $ 3,500.00 + Commission
• Central and West Area
• Office Hours

Interested candidate can send in your resume (word format prefer) to [email protected]

Responsibilites:

• Receive and record all inquiries, gathering caller details such as name, company, and contact information for follow-up by sales staff.
• Aid in preparing proposals based on information provided by Sales and Marketing teams, both verbal and written.
• Generate invoices and compile monthly reports for consolidated billing purposes.
• Maintain and organize the filing system and waste information on SWM software.
• Assist the Customer Service Manager in ensuring smooth daily operations within the team.
• Support the Customer Service Manager and Sales Director in customer care matters, including handling feedback and complaints, and gathering market intelligence.
• Update the customer database with information on existing and potential customers.
• Coordinate with various departments, such as logistics and operations, to ensure customer requirements are met effectively.

Requirements:

• Diploma holder and above
• At least one year Customer Service experience
• Adaptability, problem-solving, and analytical skills
• Good communication skills and pleasant personality

Interested applicants, please write in through MyCareersFuture with detailed resume in MS Words format.

EA License Number: 23C1730

Please Provide:

1) Availability

2) Current/ Expected salary

3) Reasons for leaving previous employments

We regret that only shortlisted candidates will be notified.

Responsibilities:

• Identify and develop new business opportunities.
• Conduct product presentations and demonstrations to potential customers.
• Provide technical support and guidance to customers throughout the sales process.
• Perform on-site technical support and preventive maintenance
• Carry out equipment installation, testing & commissioning

Requirements:

• Min Diploma in Mechanical or Electrical Engineering or its equivalent
• Min 2 year related sales & service experience
• Good interpersonal skills

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:To assist the operation manager on daily sales and order processing as well as to work closely with the operation manager on all project and/or budgetary enquiries.
Ensures that all urgent correspondence and enquiries to be carried out efficiently and
reports to operation manager if and when necessary.
You are also responsible to resolve minor issues of a non-technical nature and
to report major issues to operation manager for a solution.
Compile an updated file for pricing from local and overseas vendors for submission to the operation on a monthly basis.
Essential Functions:Responsible for day-to-day sales operation including preparing of sales enquiries up to execution of order.
Good filing system in hard and soft copies for all enquiries up to completion of order.
Preparation of enquiries from cost sheet to recommendation for purchase of project enquiries.
To identify new supply source to add to company’s supplier’s database.
Ad-hoc data entry.
Work Location: Tuas

Responsibilities

• Handle customer queries from new and existing customers via phones, emails and other sources
• Uploading and generating data reports, data entry and filing duties
• Coordination with delivery and maintenance team to ensure efficient operations of the department
• Record daily sales and cash reportings
• Update maintenance reports to Operations manager
• Preparation of weekly and monthly reports to Management
• Documentation for audits and commission payable details
• Perform any adhoc duties as assigned

Requirements

• Diploma in Business Administration or its equivalent
• Strong team player, independent and self-motivated
• Proficient in Microsoft Office applications
• Patient and able to handle customers in a polite and professional manner
• Meticulous, analytical with strong organizational skills
• Positive attitude with the ability to multi-task with excellent customer service skills
• Ability to work under pressure and tight timelines

We regret to inform that only shortlisted candidates will be notified.

Job Description

• Industry/ Organization Type: Logistics
• Position Title: Customer Service Officer (Sales Support)/ Sales Admin
• Working Location: Loyang
• Working Hours: 5.5 days, Mon - Fri (9 am – 6 pm) Sat (9 am – 1 pm) (alternate Saturday upon confirmation)
• Salary Package: Basic Salary + AWS + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Handle daily rate enquiries from local customers and overseas agents.
• Timely response for all enquiries with multiple solutions and accuracy.
• Negotiate with carriers and co-loaders for best freight rates to ensure the profit margins and targets are met.
• Handle RFQs.
• Communicate and coordinate with operations team for efficient execution of shipments.
• Understand and analyse market trends, assist with providing pricing strategies for clients.
• Develop key account business through regular communication, efficient pricing and follow-ups.
• Report generation.
• Other ad-hoc duties may be assigned.

APPLY NOW!!!

• Candidates without experience are welcome to apply. Training will be provided.
• Proficient in Microsoft Office.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66077 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Key Responsibilities

• Monitor and lead Service Department staff to ensure growth of business and improvement of profitability.
• Oversee the development and management of service customer base.
• Handle debt collection for service department customers.
• Assist General Manager in the development of the Preventative Maintenance business.
• Provide technical advice to potential customers regarding servicing of the Company’s products.
• Prepare quotations for supply, repair, and installation of products.
• Coordinate service staff to ensure clients is updated on service schedule.
• Assist to manage the overall Occupational Health and Safety.
• Monitor overall quality standards for the service work carried out.
• Liaise with client to ensure accurate paperwork details for manufacturing purpose.
• Effectively negotiate and resolve any disputes.
• Ensure invoice is prepared in a timely manner.
• Comply to Company policies.

Job Requirement:

• Good interpersonal and communication skill
• With leadership experience and guided a team of technicians
• Ability to coordinate in paperwork / reporting preparation
• Ability to cross sell company products and services
• Good technical skill in maintenance and servicing

AngelineMah
Reg No: R2096146
One Vogue Pte Ltd
EA License: 19C9629

Permanent Full Time Job Opportunity with Client

Role: Contact Center Sales

Purpose of job:

Supporting the contact centre, the Executive (Contact Center Sales) will help to create an environment that delivers an unrivalled Customer experience in the insurance industry in Singapore.

Main Responsibilities:

· Delivering our brand promise at all times and offering high levels of consistent, quality service support to our customers

· To deliver the required sales targets and KPIs consistently

· Perform sales calls and attend to customers’ requests in line with policies and procedures

· Using simple, clear and concise languages to communicate effectively with customers

· Actively listen and probe appropriate questions to accurately recommend products and solutions based on customer’s needs and requirements

· Proactively engage customers through our sales cycle and ensure prompt follow-up on every lead to increase our Contact Centre Outbound sales conversion, reducing leads wastage

· Effectively handle complaints at the first point of contact, aiming to resolve situations to customers’ satisfaction

· Being customer centric – Gather customers’ feedback, ideas and suggestions to bring the team/organisation be closer to our customers

· Actively participate in process improvement sessions, providing constructive feedback and suggestions

· Ensure that all feedback relating to products and services is escalated to relevant parties and documented within systems

· Work towards the team’s objectives and demonstrate commitment to achieve business targets and personal goals.

· Participate in team meetings and ongoing specialized training to ensure the accuracy of information communicated to clients

· Perform other duties as assigned by immediate supervisor

Benifits:

1. Commission Every Month as per Sales

2. Joining Bonus - payable upon passing probation

Our client is a leading global company in the Insurance industry, known for delivering trusted solutions worldwide.

Key Responsibilities:

• Address customer inquiries, manage sales processes, and provide top-notch post-sale customer service.
• Consistently exceed daily and monthly performance targets.
• Serve as the primary point of contact for customers, offering exceptional support via phone, email, and live chat.
• Handle incoming calls related to pre-sales, sales, and post-sale customer service.
• Conduct outbound follow-up calls to enhance customer relationships and promote our products through cross-selling and upselling.

Job Requirements:

• Diploma or GCE 'O' Level holder; prior customer service experience is a plus.
• General Insurance certification is advantageous.
• Experience in a call centre is preferred.
• Strong multitasking abilities and a customer-oriented mindset are essential.

Apply now by submitting your updated cv.

(EA: 94C3609/ R23114633)

Job Objectives

• Attend to requests from customers for repair and maintenance jobs
• Make professional and appropriate repair recommendations to customers

Job Description

• Handle customers for vehicle servicing and repairs
• Conduct check on vehicles both when vehicles check-in and check-out of the workshop to ensure job is done properly
• Communicate estimated job completion to customers and provide regular updates and follow ups through till job completion
• Provide professional advice to customers on vehicle servicing, repairs and maintenance matters
• Prepare and issue repair work order and invoices to customers
• Recommend suitable products and packages to customers
• Ensure overall customer satisfaction with aftersales service
• Shifting of vehicles
• Submit warranty claims and follow up on warranty claims submission on a timely basis.
• Other duties as and when assigned

Requirements

• Minimum 2 years in Automotive industry in similar capacity
• Computer literate and proficient in Microsoft Excel & Microsoft Word
• Team player, proactive and meticulous
• Good communication skills
• Good technical knowledge in automobiles
• Class 3 driving license

Responsibilities:

Customer Service

 Listen to and document customer concerns and issues with their vehicle.

Provide clear and concise explanations of recommended services and repairs.

 Offer advice on vehicle maintenance and warranties.

Service Consultation and coordination

Schedule service appointments and manage the service workflow.

Coordinate with technicians to ensure timely and accurate diagnostics and

repairs.

 Keep customers informed of the status of their vehicle throughout the service

process.

 Review the service and repairs completed with the customer, ensuring

satisfaction.

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Responsibilities

• Lead and drive the service delivery for assigned accounts
• Accountable for the success of projects implementation for assigned contracts
• Manage and communicate with key holders on daily operational support
• Monitor and ensure SLAs are met, issues escalated and prioritized
• Act as the point of contact for service delivery
• Responsible for service delivery of account and prioritization of work requests
• Manage a team of desktop/system/network and helpdesk engineers. During transition phases, the team will work closely with customers on the on-boarding of service/equipment
• Provide customers with relevant reporting and trend analysis statistics to pro-actively support and improve the customer’s business
• Identify operational gaps and drive to ensure closure, both internally and externally
• Maintain long term healthy customer relationships, acting as the bridge between clients and internal teams
• Work on financial cost priorities to ensure a balance between customer satisfaction and company’s business objectives
• Ensure delivery to cost plan
• Any other ad-hoc duties as required or assigned

Requirements

• Bachelor Degree in Information Technology/Information Systems/Computer Science, Business IT or other relevant disciplines
• At least 2 to 3 years experience in customer success, service delivery or sales, with strong stakeholder management and IT Support skills
• Ability to multi-task, with experience handling a large portfolio of customer accounts
• Excellent communicator with fluency in English and Mandarin (to liaise with Mandarin-speaking customers)
• IT outsourcing experience with proven track records preferred
• Proven success in achieving project milestones and broad technology awareness
• Possess a full and broad understanding of the services required by the account and of other services and technology potentially available along with good project co-ordination skills
• Strong business acumen, customer focus and good financial management skills
• Self-motivated and proactive in resolving issues and identifying new opportunities on the account
• Effective interpersonal skills, both written and presentation
• Strong analytical and problem solving skills, combined with the ability to provide quick resolution to problems

Summary of Role

We are seeking a seasoned Service Line Specialist with a strong background in SAP BW Accelerator to join our multinational corporation.

With extensive experiences, the ideal candidate will drive innovation and efficiency across our service lines enhancing our capabilities and delivering exceptional value to our clients.

Role Responsibilities

Market Leadership

• Creates sales strategies and plan for the Client Partners’ review and for its incorporation into the broader client strategy and plan.
• Provides subject matter expertise to proposal development and overall solution.

Relationship Management

• Executes and manages the account plan within function/specialism under the guidance of the Client Partner
• Invests time in strengthening existing client relationships. Participates in reviews and provides educated and relevant perspectives.
• Client Relationship Management; engage with CXO, VP and Director level clients

Business Development

• Responds to and deliver on client requests; responds to RFP’s
• Identifies opportunities, makes proactive proposals to client in line with account strategy
• Obtains the approvals to pursue opportunities
• Leads pursuits to close new and expansion opportunities related to their sales specialisms, working
• closely with Client Leadership Team
• Secures revenue renewals related to their sales specialisms
• Engages the relevant internal Cognizant teams and service lines team for developing solutions
• End to end account management including account forecasting, budgeting and operations
• Handles risks and issues related to the account, including delivery oversight
• Creates and presents account QBR presentations and executive status reports

Experience & Skills

• Must have extensive experience and expertise in SAP BW Accelerator.
• Proven track record of improving service line efficiency and client satisfaction.
• Strong analytical and problem-solving skills.
• Excellent communication and collaboration abilities.
• Ability to lead and manage projects effectively.
• Commitment to staying abreast of industry trends and technological advancements.
• Adept at training and mentoring team members on new technologies and processes.
• Certified Application Associate - SAP BW POWERED BY HANA
• Strong knowledge of the relevant partner ecosystem and the ability to collaborate within the ecosystem
• Recent experience working for IT professional services or management consulting firm(s)
• Recent experience managing global service delivery model(s)
• Excellent problem solving, business communication (written & oral), and client management skills are essential
• Experience developing opportunity pipelines, qualifying high priority deals, and winning new business in line with agreed targets
• Experience closing sales with a specific emphasis on growing sales. Specifically, win new deals in customer account per pre-agreed targets.
• Proven leadership qualities such as conflict/issue resolution, strategic and critical thinking and ownership, particularly with highly diverse teams
• Ability to work collaboratively in a virtual and highly-matrixed environment

About Cognizant

Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at www.cognizant.com or @cognizant.

Responsibilities:

• To assist the operation manager on daily sales and order processing as well as to work closely with the operation manager on all project and/or budgetary enquiries
• Ensures that all urgent correspondence and enquiries to be carried out efficiently and report to operation manager if and when necessary
• You are also responsible to resolve minor issues of a non-technical nature and to report major issues to operation manager for a solution
• Compile an updated file for pricing from local and overseas vendors for submission to the operation on a monthly basis

Essential Functions:

• Responsible for day-to-day sales operation including preparing of sales enquiries up to execution of order
• Good filing system in hard and soft copies for all enquiries up to completion of order
• Preparation of enquiries from cost sheet to recommendation for purchase of project enquiries
• To identify new supply source to add to company’s supplier’s database
• Ad-hoc data entry

Work location: Tuas

• To ensure optimum advise and customer care quality for Service customers.
• To contribute sales growth of the Auto Service Section
• To ensure the highest level of customer satisfaction.
• To carry out service advise at the car together with the customer at the appointed location; fault diagnosis
• To organize test drivers to ensure validity of as and when available but not limiting him/herself.
• To ensure that all daily collection and delivery are scheduled accordingly.
• Responsible and approve the complete and correct invoicing for services.
• To arrange final approval with test drive and check of invoice.
• To hand over the car to the customer with proper explanation of the work done and invoice.
• To ensure that date captured/ recorded of customers are accurate
• To make cost estimates taking all-in-prices and maintenance (in accordance with the current value) into account.

Job Requirements:

• Diploma in Business administration or equivalent.
• With 3 years of working experience in automobile workshop is advantage.
• Must be comfortable to commence 5.5 days per week.
• Excellent communication skills

HOW TO APPLY:

Interested applicants, please click on “Apply Now”or email [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Wei Jye (Jaylyn)

EA Personnel Reg No: R24121213

Job Responsibilities:

• Strategize and define a clear, comprehensive, and executable professional services sales plan for a defined territory and set of Actimize accounts.
• Proactively drive and lead strategic conversations with clients and prospects about industry trends and regulations to generate Professional Services opportunities.
• Apply a consultative sales approach to proactively identify and validate client challenges, priorities, and objectives, managing the end-to-end consultative sales cycle.
• Partner with and act as a trusted advisor to Actimize clients and prospects to ensure they maximize the value of their Actimize technology investment.
• Establish, develop, and nurture relationships with senior stakeholders, including C-suite executives.
• Meet and exceed quarterly and annual professional services sales targets.
• Articulate and promote the value of Actimize professional services both internally and externally.
• Collaborate with Product/License Sales and Pre-sales specialists in the designated region to provide services-related responses to RFIs and RFPs.
• Contribute to the Services RFP library.
• Work with Pre-sales specialists and Sales Managers to understand solution scope and recommend the most favourable positioning of services.
• Coordinate with service delivery teams to achieve early alignment in preparation for delivery.
• Maintain ownership of professional services opportunities.
• Prepare compelling client proposals for Professional Services using in-house developed templates.
• Lead, participate in, and contribute to Actimize events, roundtables, and webinars to raise awareness of Actimize Professional Services capabilities.
• Keep the Sales CRM system updated on a weekly basis.

Job Requirements:

• Extensive knowledge and experience within the financial crime domain.
• External consulting and/or professional services experience with a vendor selling services.
• Ability to travel up to 50% of the time.

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

Shawn Long Jie Shyan

Registration Number: R22109109

EA Licence No: 16C8004 (Elitez Pte Ltd)

Responsibilities:

• To assist the operation manager on daily sales and order processing as well as to work closely with the operation manager on all project and/or budgetary enquiries.
• Ensures that all urgent correspondence and enquiries to be carried out efficiently and
• reports to operation manager if and when necessary.
• You are also responsible to resolve minor issues of a non-technical nature and
• to report major issues to operation manager for a solution.
• Compile an updated file for pricing from local and overseas vendors for submission to the operation on a monthly basis.

Essential Functions:

• Responsible for day-to-day sales operation including preparing of sales enquiries up to execution of order.
• Good filing system in hard and soft copies for all enquiries up to completion of order.
• Preparation of enquiries from cost sheet to recommendation for purchase of project enquiries.
• To identify new supply source to add to company’s supplier’s database.
• Ad-hoc data entry.

Work Location: Tuas

Job Responsibilities

• Answer customer enquiries and resolve customer issues in an efficient and timely manner.
• Providing information about products and services,
• Taking orders & processing payments
• Addressing complaints
• Troubleshooting technical issues
• Handling warranty claims
• Administrative tasks such as documentation

Requirements

• Excellent communication skills
• Effective listening skills
• Knowledge in the automotive industry would be beneficial

Job Summary:

•⁠ ⁠Salary package: Basic up to $4,500

•⁠ ⁠Transport allowance (if drive): $1000

•⁠ ⁠On target variable bonus: 40% of annual pay which is 4.8 months, depend on individual performance and individual KPI achievement (orders, sales, margin etc)

•⁠ ⁠Annual leave: 16 – 21 days

•⁠ ⁠Comprehensive medical insurance
•⁠ ⁠Working hours: Monday - Friday (8.30am to 5.30pm)
•⁠ ⁠Working location : Boon Lay

Job Responsibilities:

· ⁠ ⁠Managing a portfolio of accounts and utilizes account management process to identify key customers and to develop specific action plans to grow identified accounts

· ⁠Identifies potential options that would be required to meet customer needs and work closely with Technical Support Team to make those options available to customers

· ⁠Identifies potential opportunities with existing and new customers and update customers on Service Valued Added Offering

· ⁠Identify sales opportunities, elaborate proposals and coordinate other processes to ensure high level of customer satisfaction to build and maintain strong, long-lasting customer relationships

· ⁠Resolves customer complaints by investigating problems with internal stakeholders; develops, evaluates, and discusses possible solutions internally and make recommendation to customers.

· ⁠Organize regular Service Reviews with customers and Ops team on hot jobs and critical issues.

· ⁠Understand customers / Vertical Market Needs and determines pricing and selling strategies.

· ⁠Prepares and reviews contract terms and conditions

· ⁠Presents the proposal to the customer.

Requirements:

•⁠ ⁠Diploma to Bachelor's degree in engineering with at least 2 years’ relevant sales experience

•⁠ ⁠Knowledge in HVAC system, Chiller Plant, Airside, Energy Services and Building Services will be an added advantage.

•⁠ ⁠Ability to read, analyse, and interpret engineering documents. Ability to respond effectively to the most sensitive inquiries or complaints. Read and comprehend instructions, correspondence, and memos.

•⁠ ⁠Ability to define problems, collect data, establish facts, and draw valid conclusions.

•⁠ ⁠Driven to delight the customer with options/offerings to meet their needs.

•⁠ ⁠Is willing to learn new options/offerings and upgrade their skillset to better serve customers.

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret that only shortlisted candidates will be notified.

David Tang
Registration Number: R23115252
EA Licence No: 16C8004 (Elitez Pte Ltd)

Job Description:

• Advise appropriate service/repair requirements to meet customer needs.
• Act as a key communication link between customers and the workshop to ensure responsiveness.
• Monitor job progress and update customers on repair status.
• Responsible for daily intake of cars for servicing
• Provide excellent customer service to customers
• Any other ad-hoc job assigned by the supervisor

Job Requirements:

· Basic vehicle knowledge is required for this position.

· Great teammate with initiative and a positive attitude towards learning

· Self-motivated individual with a strong sense of responsibility

· Preferably, a valid class 3 driving license would be an advantage

Responsibilities:

• Carry out project development and design tasks complying with client specifications, including equipment sizing and selection.
• Understand and identify the scopes of HVAC work tasks.
• Conduct site assessments, measurements, and participate in pre-bid if necessary.
• Attend tender explanations and interviews as needed and develop project strategy, budget, and timeline.
• Work together with the relevant parties to prepare project proposals, contracts, and bidding submissions and explanations.
• Create quotes and follow up on service retrofit work.
• Negotiate with suppliers and vendors to obtain bids and meet needs.
• Keep track of unit costs and estimation records with all the projects.

Requirements:

• Bachelor’s Degree or Diploma in Engineering and/or Building field.
• Prior working experience in HVAC/ACMV.
• Good knowledge of the different types of HVAC Systems and it’s components.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R1985234

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Position : Service Sales Engineer | BMS/HVAC/ACMV | Up to $5500 + VB
• Working hours : Monday to Friday | 8.30am to 5.30pm
• Location: Office in Boon Lay-Islandwide
• Salary (commensurate with experience) : Up to $5500 (Up to $4500 Basic + $1000 Transport allowance) + AWS + Minimum 2 months Variable Bonus (max up to 5 MONTHS BONUS) + 16 days Annual Leaves + Comprehensive medical Benefits
• Duration : Permanent
• Industry : Refrigerating, Air-conditioning & Ventilation Machinery - MNC

Main responsibilities :

• Managing a portfolio of accounts and utilizes account management process to identify key customers and to develop specific action plans to grow identified accounts
• Identifies potential options that would be required to meet customer needs and work closely with Technical Support Team to make those options available to customers
• Identifies potential opportunities with existing and new customers and update customers on Service Valued Added Offering
• Identify sales opportunities, elaborate proposals and coordinate other processes to ensure high level of customer satisfaction to build and maintain strong, long-lasting customer relationships
• Resolves customer complaints by investigating problems with internal stakeholders; develops, evaluates, and discusses possible solutions internally and make recommendation to customers.
• Organize regular Service Reviews with customers and Ops team on hot jobs and critical issues.
• Understand customers / Vertical Market Needs and determines pricing and selling strategies.
• Prepares and reviews contract terms and conditions
• Presents the proposal to the customer.
• Other relevant duties as assigned

Requirement:

• Diploma/Degree in Mechanical/ Electrical engineering or its equivalent
• 1-2 years in Engineering sales, experience in HVAC industry will be a plus
• Knowledge in HVAC system, Chiller Plant, Airside, Energy Services and Building Services will be an added advantage.
• Ability to read, analyse, and interpret engineering documents.
• Ability to respond effectively to the most sensitive inquiries or complaints.

Email to [email protected]

Do visit Search Personnel Pte Ltd for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.