Total 48 sales assistant job vacancies in Customer Service category in d20 bishan ang mo kio

Location: Paya Lebar

Job Description:

• Deliver customer service to hotline calls, emails and walk-ins

• Processing of orders via various purchase options

• Processing enrolments of new customers

• Prepare daily sales report to ensure accurate payments received and stock quantities

• Assist with merchandise and spare parts purchase

• Filing of documents

• Checking of invoices with order forms to ensure invoices are keyed correctly

• Handle customer enquires

• Issue products to customers according to the purchases

• Packing of stock for deliveries and courier service

• Coordinate with courier to ensure timely delivery

• Daily stock count to ensure accurate and sufficient inventory level

• Order stock in to replenish

• Receiving of stock and arrangement of stock in warehouse

• Providing after-sales service (repair)

• Prepare inventory reports

• Any other ad-hoc duties

Requirements:

• Minimum 3 years of experience in customer service or sales administration

• Strong communication skills in verbally and in written

• MS Office Skills

• Able to work independently and good teamwork

Other information:

• AWS

• Transport, meal and OT allowance

• Medical and dental benefits

• Working location: Paya Lebar

• 5.5 days’ work week (Monday to Friday 11am to 8pm, Saturday 11am to 5pm)

Allowance: Meal $100, Transport $100, OT $200

For quick reply, please contact me at +65 85878287

Registration Number: R21100938 (Tan Jie Bei)

EA Licence No: 22C1301 (Unisearch Services Pte Ltd)

Job Scope:

• Communicate and coordinate with customers regarding sales orders and inquiries.
• Provide high level telephone, email and web chat support to our customers
• Handle invoicing, purchase orders (P/O), delivery orders (D/O), and manage purchasing and receiving tasks.
• To coordinate with operations management to carry out customer requests/appointments/changes etc effectively and efficiently.
• Process customer orders efficiently.
• Perform general administrative duties.
• Complete other ad-hoc tasks assigned by management.

Requirements:

• Minimum ‘O’ Level or at least 1 year of relevant experience.
• Possess a service-oriented mindset with excellent customer service skills.
• Proficient in Microsoft Office

Reporting to the Assistant Director of Nursing & Daycare Manager, you are responsible for the maintenance of a clean, orderly, and safe environment and the performance of patient care under the supervision of the Registered / Enrolled Nurse.

Responsibilities:

• Keep active measures to ensure the safety of patients under supervision of the Registered Nurse as required.
• Actively attend to the patients’ self-care needs including elimination, nail and oral hygiene maintenance.
• Assist with mobility needs of patients as well as transfer and mobilise the patient as required.
• Assist as van escort helping patients to and fro from the Hospice.
• Measure and record patient's weight, temperature and blood pressure as required.
• Look after the patient's dietary and feeding requirements, including taking meal order, serving meal and drinks, as well as assist with the feeding of patient if patient unable to do so.
• Be responsible for food pantry including the safe storing of food items, checking on stock level and ensuring the quality of food for safe consumption.
• Upholds standards in infection control by means of standard precautions, hand hygiene, proper waste disposal and isolation practices.
• Assist with administrative duties such as data entry and filing of documents etc.
• Assist with filing of documents.
• Report occurrences and patient observations to the Registered Nurse promptly.
• Maintain high standards of housekeeping and workplace organisation at all times.
• Maintain a high degree of confidentiality and discretion in matters involving patient care.
• Maintain a conducive and safe patient care environment.
• Undertake to keep oneself well informed of the updated industry guidelines and develop new skills that are necessary for the job.
• Perform any other duties as and when assigned by the Assistant Director of Nursing, Registered Nurse, or Day Care Manager.

Requirements:

• At least possess a GCE N Level or Certificate in Health Care Assistant or equivalent
• At least 2 years of working experience as a Patient Care Assistant.
• Passion to serve.
• Processes strong sense of responsibility for safety, patient, considerate and courteous towards patients
• Good interpersonal and communication skills.

Responsibilities:

• Perform equipment servicing, trouble-shooting, repair, upgrade
• Prepare test/service report
• Check materials to ensure meeting required specifications
• Identify suitable replacements for obsolete parts
• Perform calibration, preventive and corrective maintenance of equipment
• Support set-up, installation & training of new tools/equipment

Requirements:

• Minimum Diploma/Degree in Electrical Electronics Engineering or equivalent
• At least one year experience in relevant or related field
• Technical knowledge and hands-on skills on monitoring, troubleshooting, servicing, maintenance and tool recovery
• Able to interpret schematic diagrams
• Good communication and interpersonal skill
• Proactive with good initiatives, problem solving skill and analytical ability
• Able to work under pressure

About the Role:

We are looking for an experienced and dedicated Service Operations Director to lead and oversee the service operations in Gain City Logistics. He/She shall ensure timely and accurate responds to feedback and take an active role in resolving any issues. You may also be involved in sales, transportation, stock control, warehousing and monitoring the flow of goods.

Responsibilities:

• Develop and implement service and logistics strategies that align with our business goals and customer needs
• Lead and manage high-performing teams across service operations, logistics, and transportation
• Foster a culture of customer-centricity, continuous improvement, and operational excellence
• Drive process improvements, efficiency gains, and cost savings across the service and logistics value chain
• Collaborate with cross-functional teams, including sales, marketing, and finance, to ensure seamless execution and alignment
• Analyse key performance metrics, identify areas for improvement, and implement data-driven solutions
• Ensure compliance with regulatory requirements, industry standards, and company policies
• Review workflow improvements to enhance efficiency and responsiveness
• Establish performance metrics for customer representatives
• Establish service level and requirements for the department
• Develop and implement methods to record, assess, and analyse customer feedback

Requirements:

• Minimum a bachelor's degree in Logistics and/or Supply Chain or equivalent
• Has at least 10 years of management and customer service experience

Company Summary:

It is a multinational group with more than 20 overseas branches. They provide global customers with comprehensive geotechnical engineering services integrating survey, design, construction and monitoring, mainly including foundation treatment and pile foundation engineering. The company's engineering performance covers China, Southeast Asia, the Middle East, South Asia, Latin America and other regions, involving airports, ports, highways, railways, power plants, municipal administration, petrochemical industry, national defense engineering, and land reclamation from the sea.

They are hiring for an accounts assistant, this position is responsible for providing support to the finance department by managing daily accounting tasks.

Benefits:

• Competitive salary package (Basic up to 3.5k)
• Performance bonus
• Medical benefits
• Career Stability & Progression

Work Location: Paya Lebar (2 minutes walk from MRT station)

Work Week: 5 days

Key Responsibilities:

• Handle full spectrum of AR / AP
• Data entry in Quickbooks and NC Accounting System
• Prepare and process payment after approval
• To handle subcontractor payment certification and back charge billing and accounts reconciliation
• Handle month-end closing of books of accounts
• Check and tally Trial Balance Account involved between Quickbooks and NC Accounting System
• Prepare monthly accounting reports
• Ad-hoc account-related tasks assigned

Requirements:

• Min Diploma in Finance/Accountancy/Banking or equivalent
• Preferred knowledge of QuickBooks software / NC Accounting System
• Possess working experience in construction field

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Benefits:

• Competitive compensation package with performance-based bonuses and benefits.
• Central location with convenient access to public transport (reimbursement provided).
• Structured 5.5-day workweek with rotational Saturday or Public Holiday duties.
• Comprehensive medical, dental, and health screening benefits.
• Opportunity to work in a dynamic, fast-paced customer service team with a clear career pathway.

Job Description:

We are looking for a meticulous and proactive Customer Service Assistant to join our Customer Relations Team. You will be responsible for handling a high volume of quotations, sales orders, and customer enquiries across multiple channels. If you thrive in a fast-paced environment and are detail-oriented, we invite you to be a key part of our customer service operations.

Roles & Responsibilities:

• Handle and process a large volume of quotations and sales orders within stipulated target times.
• Respond to customer enquiries via phone, email, and web chat in a professional and timely manner.
• Manage claims related to shipment delays, defective items, or incorrect pricing.
• Collaborate with internal teams and external stakeholders to resolve order-related issues.
• Encourage customers to use our e-commerce platform for a seamless ordering experience.

Requirements:

• Minimum GCE "O" Level qualification.
• At least 1 year of experience in order processing and customer enquiry management.
• Strong customer service mindset, with excellent communication and interpersonal skills.
• Detail-oriented and able to manage multiple tasks efficiently under pressure.
• Proficient in Microsoft Office (Excel, PowerPoint, Word, and Outlook).
• Ability to adapt quickly to a fast-paced working environment.
• Immediate availability will be an added advantage.

Additional Information:

• Location: Central region.
• Working hours: Monday to Friday, 9:00am to 6:00pm; Saturdays/PH on a rotating roster.
• Team: You will be part of the Customer Relations Team, reporting to the Customer Service and POC Manager.
• KPI-driven role with time-sensitive targets for processing orders and responding to customer enquiries.
• OT may be required during peak periods to clear all orders and enquiries before the daily cut-off.

Car Dealer/Car Finance in Sin Ming requires Car sales Consultant

Job Highlights

Car will be provided upon good performance

Opportunity to advance

Great Workplace culture

Annual, Birthday and Marriage leave

Competitive Compensation and Benefit Package

Group Hospitalization, Medical Insurance and Dental Benefits.

Career Advancement, Professional Development Training Workshops

Brand new office with an amazing team culture

A supportive collaborative team

Job Description

▶Selling of New/Used Car sales,

▶refinancing of new / used vehicle loan .

▶Responsible for following up with potential client .

▶To manage the Group's Facebook page enquiry as well as other portals enquiry.

▶Other duties as assigned

Working Hour

▶6 days work week 9am to 6pm (require to work on weekend and PH)

▶Pay range $3000 - $6,000 averagely

(Basic with commission )

Job Requirements

▶Friendly and outgoing

▶No Experience or with are welcome.

▶Proficient in communicating with clients.

▶Interest in Automotive industry

It is a multinational group with more than 20 overseas branches. They provide global customers with comprehensive geotechnical engineering services integrating survey, design, construction and monitoring, mainly including foundation treatment and pile foundation engineering. The company's engineering performance covers China, Southeast Asia, the Middle East, South Asia, Latin America and other regions, involving airports, ports, highways, railways, power plants, municipal administration, petrochemical industry, national defense engineering, and land reclamation from the sea.

They are hiring for an accounts assistant, this position is responsible for providing support to the finance department by managing daily accounting tasks.

Benefits:

• Competitive salary package
• Performance bonus
• Medical benefits
• Career Progression

Work Location: Paya Lebar

Work Week: 5 days

Key Responsibilities:

• Handle full spectrum of AR / AP
• Data entry in Quickbooks and NC Accounting System
• Prepare and process payment after approval
• To handle subcontractor payment certification and back charge billing and accounts reconciliation
• Handle month-end closing of books of accounts
• Check and tally Trial Balance Account involved between Quickbooks and NC Accounting System
• Prepare monthly accounting reports
• Ad-hoc account-related tasks assigned

Requirements:

• Min Diploma in Finance/Accountancy/Banking or equivalent
• Preferred knowledge of QuickBooks software / NC Accounting System
• At least 2 year experience in related field

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

It is a multinational group with more than 20 overseas branches. They provide global customers with comprehensive geotechnical engineering services integrating survey, design, construction and monitoring, mainly including foundation treatment and pile foundation engineering. The company's engineering performance covers China, Southeast Asia, the Middle East, South Asia, Latin America and other regions, involving airports, ports, highways, railways, power plants, municipal administration, petrochemical industry, national defense engineering, and land reclamation from the sea.

They are hiring for an accounts assistant, this position is responsible for providing support to the finance department by managing daily accounting tasks.

Benefits:

• Competitive salary package
• Performance bonus
• Medical benefits
• Career Progression

Work Location: Paya Lebar

Work Week: 5 days

Key Responsibilities:

• Handle full spectrum of AR / AP
• Data entry in Quickbooks and NC Accounting System
• Prepare and process payment after approval
• To handle subcontractor payment certification and back charge billing and accounts reconciliation
• Handle month-end closing of books of accounts
• Check and tally Trial Balance Account involved between Quickbooks and NC Accounting System
• Prepare monthly accounting reports
• Ad-hoc account-related tasks assigned

Requirements:

• Min Diploma in Finance/Accountancy/Banking or equivalent
• Preferred knowledge of QuickBooks software / NC Accounting System
• At least 1 year experience in related field

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Responsibilities:

• Attend to customer enquiries and complaints, including on-site calls
• Recommend preventive measures and provide prompt and effective resolution to technical problems
• Assuage dissatisfied customers with prompt resolutions for any product or service issues
• Provide guidance and technical assistance to service teams and sub-contractors on service assignments, testing and commissioning; verify sub-contractors’ jobs
• Remain actively involved in the implementation of department strategies and initiatives such as service value-chain businesses

Pre-requisites

• Diploma in Mechanical Engineering
• Minimum 2 years of technical experience with knowledge in air-conditioning, chiller, ACMV or HVAC systems
• Resourceful with good analytical and interpersonal skills
• Strong communication skills
• Good team player with ability to lead and multi-task
• Possess Class 3 driving license will be an added advantage

It is a multinational group with more than 20 overseas branches. They provide global customers with comprehensive geotechnical engineering services integrating survey, design, construction and monitoring, mainly including foundation treatment and pile foundation engineering. The company's engineering performance covers China, Southeast Asia, the Middle East, South Asia, Latin America and other regions, involving airports, ports, highways, railways, power plants, municipal administration, petrochemical industry, national defense engineering, and land reclamation from the sea.

They are hiring for an accounts assistant, this position is responsible for providing support to the finance department by managing daily accounting tasks.

Benefits:

• Competitive salary package
• Performance bonus
• Medical benefits
• Career Progression

Work Location: Paya Lebar

Work Week: 5 days

Key Responsibilities:

• Handle full spectrum of AR / AP
• Data entry in Quickbooks and NC Accounting System
• Prepare and process payment after approval
• To handle subcontractor payment certification and back charge billing and accounts reconciliation
• Handle month-end closing of books of accounts
• Check and tally Trial Balance Account involved between Quickbooks and NC Accounting System
• Prepare monthly accounting reports
• Ad-hoc account-related tasks assigned

Requirements:

• Min Diploma in Finance/Accountancy/Banking or equivalent
• Preferred knowledge of QuickBooks software / NC Accounting System
• At least 1 year experience in related field

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Reporting to the Assistant Director of Nursing & Daycare Manager, you are responsible for the maintenance of a clean, orderly, and safe environment and the performance of patient care under the supervision of the Registered / Enrolled Nurse.

Responsibilities:

• Keep active measures to ensure the safety of patients under supervision of the Registered Nurse as required.
• Actively attend to the patients’ self-care needs including elimination, nail and oral hygiene maintenance.
• Assist with mobility needs of patients as well as transfer and mobilise the patient as required.
• Assist as van escort helping patients to and fro from the Hospice.
• Measure and record patient's weight, temperature and blood pressure as required.
• Look after the patient's dietary and feeding requirements, including taking meal order, serving meal and drinks, as well as assist with the feeding of patient if patient unable to do so.
• Be responsible for food pantry including the safe storing of food items, checking on stock level and ensuring the quality of food for safe consumption.
• Upholds standards in infection control by means of standard precautions, hand hygiene, proper waste disposal and isolation practices.
• Assist with administrative duties such as data entry and filing of documents etc.
• Assist with filing of documents.
• Report occurrences and patient observations to the Registered Nurse promptly.
• Maintain high standards of housekeeping and workplace organisation at all times.
• Maintain a high degree of confidentiality and discretion in matters involving patient care.
• Maintain a conducive and safe patient care environment.
• Undertake to keep oneself well informed of the updated industry guidelines and develop new skills that are necessary for the job.
• Perform any other duties as and when assigned by the Assistant Director of Nursing, Registered Nurse, or Day Care Manager.

Requirements:

• At least possess a GCE N Level or Certificate in Health Care Assistant or equivalent
• At least 2 years of working experience as a Patient Care Assistant.
• Passion to serve.
• Processes strong sense of responsibility for safety, patient, considerate and courteous towards patients
• Good interpersonal and communication skills.

Responsibilities:

• Project planning and preparation
• Project management in expediting schedule, completion of field paperwork
• Liaise with vendor/suppliers on technical information and procurement of items required based on project requirements
• Liaise with internal parties to ensure that all information and requirements are captured at the project initiation stage
• Liaise with clients on technical verification
• Attend to customers’ feedback and issues
• Arrangement and coordination for delivery
• On site installation verification
• Preparation of engineering drawings and documents
• Ensure all documentation (e.g. technical reports) are up-to-date and in order
• Prepare periodic progress report and feedback
• Perform risk assessment to minimize risk at job site
• Ensure jobs which are carried out comply with safety guidelines from the authorities

Requirements:

• Diploma/Degree in Mechanical/Electrical Engineering
• Experience in project handling, preferably dealing with air-conditioning, chiller or HVAC systems is an advantage
• Strong analytical skill
• Good communication and coordination skills
• Proficient in Microsoft Office and AutoCAD

Responsibilities:

• Provide technical assistance to all relevant departments, dealers, sub-contractors and customers.
• Attended customer complaints and technical enquiries; provided prompt and effective resolution (both on site and through phone) to any product or service problem in accordance with pre-determined performance standard.
• Ensure all documentation (e.g., technical reports) is up-to-date and in order; ensure timely and accurate update in the Service information system for effective follow-up and decision making.
• Prepare periodic progress report and feedback (e.g., on product quality and market information) to management.
• Actively involved in the implementation of function strategies and initiatives for the achievement of department goals.
• Maintain professional and technical knowledge by attending educational workshops; reviewing professional publication; establishing personal networks; participating in professional societies.
• Contribute to team effort by accomplishing related results as needed to achieve final organizational goals.
• Perform risk assessment to minimize risk at job site.
• Ensure jobs are carried out complying to safety guideline from authority.
• Protect operation by keeping sensitive information confidential.
• Understand DSP’s Internal Control Guidelines, the relevant policies and procedures pertaining to your job function and execute the controls conscientiously.
• Perform any other duties assigned by the superior.

Pre-requisites

• Minimum five (5) years’ experience in repair, servicing, and installation of air-conditioner for NITEC holder in Building Services Technology (Airconditioning & Refrigeration or Mechanical & Electrical Services) OR Minimum two (2) years’ site experience in air-con related industry for Diploma holder in Mechanical Engineering
• Good communication and written skills
• Service oriented
• Positive outlook
• Independent and have initiative
• Confident and able to work under pressure

Responsibilities:

• Provide technical assistance to all relevant departments, dealers, sub-contractors and customers.
• Attended customer complaints and technical enquiries; provided prompt and effective resolution (both on site and through phone) to any product or service problem in accordance with pre-determined performance standard.
• Ensure all documentation (e.g., technical reports) is up-to-date and in order; ensure timely and accurate update in the Service information system for effective follow-up and decision making.
• Prepare periodic progress report and feedback (e.g., on product quality and market information) to management.
• Actively involved in the implementation of function strategies and initiatives for the achievement of department goals.
• Conduct morning verification of jobs carried out for all Service Partners.
• Manage Service Partners and upkeep the service & technical standards for all teams at jobsites.
• Be available and standby for after office hours activation through phones or to sites.
• Perform risk assessment to minimize risk at job site.
• Ensure jobs are carried out complying to safety guideline from authority.
• Perform any other duties assigned by the superior.

Pre-requisites

• Minimum five (5) years’ experience in repair, servicing, and installation of air-conditioner for NITEC holder in Building Services Technology (Airconditioning & Refrigeration or Mechanical & Electrical Services) OR Minimum two (2) years’ site experience in air-con related industry for Diploma holder in Mechanical Engineering
• Proven experience working as a Site Supervisor
• Good communication and written skills

What’s on Offer

• Mission: Provide compassionate, excellent and holistic healthcare. Tagline: Serve all with Love.
• Company: Guided by Catholic values, as a missionary not-for-profit hospital, we reach and serve all our patients and visitors with love, continue to make private healthcare accessible to our community by providing reasonable price points and bill transparency. We continue to be progressive to better serve current and future generations.
• Values: Compassion, Humility, Integrity, Respect and Peace (CHIRP).
• Sustainability: Love for nature and the environment. For instance, BYO food containers at staff canteen.
• Work-Life balance: Attractive leave days to rest and re-charge.
• Work Satisfaction: An impactful role in shaping a high performing & engaging culture.

Who We Need

Your key responsibilities are:

• Performing reception and front desk duties.
• Portering and Triaging duties such as transfer of patients from one location to another.
• Attending to all enquires of patients and visitors including phone enquiries.

How to Succeed

• Possess at least GCE ‘N’, ‘O’, ‘A’ Levels, Nitec or Diploma in any discipline.
• Minimum 1-year experience in a customer service position.
• 5 days work week.
• Able to work on shifts (AM & PM shifts), weekends and public holidays if rostered.
• Entry level candidates are welcome to apply.

Work Hours

Monday to Friday

9.30am to 6.30pm

Saturday

12pm to 4pm

Jobscope

1) Manage all customer complaints and resolve the issues promptly

2) Work closely with the Sales team and Operation to address the

complaints

3) Manage Operations schedule and tasks

4) Document all complaints for future evaluation.

5) Update OTAs pricing and bookings

6) Manage after-hours check-in and out enquiries.

7) Monitor and reply to reviews on OTAs and Google Reviews.

8) Work closely with check-in and out officer based on check-in

and check-out schedule.

9) Prepare sales documents such as Tenancy Agreement and Invoice

Work Location: Paya Lebar

Work Week: 5 days

Key Responsibilities:

• Handle full spectrum of AR / AP
• Data entry (supplier invoices & payments) in Quickbooks and NC Accounting System (include upload of all supporting documents into NC)
• Prepare and process payment after approval
• To handle subcontractor payment certification and back charge billing and accounts reconciliation
• Handle month-end closing of books of accounts
• Prepare monthly accounting reports
• Ad-hoc project when required

Requirements:

• Min Diploma in Finance/Accountancy/Banking
• Possess knowledge of QuickBooks software / NC Accounting System

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Job Description: Customer Service cum Admin Assistant

Position: Customer Service cum Admin Assistant

Salary Range: $1,800 - $2,600

Responsibilities:

• Schedule appointments for installations at customers' homes.
• Achieve targets set for arranging appointments.
• Plan, set, and arrange routes by region/area for weekly installation and servicing schedules.
• Attend to customer inquiries and complaints, ensuring closure of all cases.
• Send out reminders and confirmations to customers regarding installation and servicing.
• Perform ad hoc administrative tasks as assigned by the General Manager.
• Provide basic solutions to customers over phone calls to rectify issues. If the issue cannot be resolved over the phone, arrange for a technician to visit and resolve the case, ensuring closure.
• Encourage customers to leave positive reviews on our purchase and social platforms.

Requirements:

• Strong organizational and planning skills.
• Excellent communication and customer service skills.
• Ability to handle and resolve customer complaints effectively.
• Proficiency in using scheduling and administrative software.
• Ability to work independently and as part of a team.
• Positive attitude and proactive approach to problem-solving.
• "O" Level and above or equivalent

What’s on Offer

• Mission: Provide compassionate, excellent and holistic healthcare. Tagline: Serve all with Love.
• Company: Guided by Catholic values, as a missionary not-for-profit hospital, we reach and serve all our patients and visitors with love, continue to make private healthcare accessible to our community by providing reasonable price points and bill transparency. We continue to be progressive to better serve current and future generations.
• Values: Compassion, Humility, Integrity, Respect and Peace (CHIRP).
• Sustainability: Love for nature and the environment. For instance, BYO food containers at staff canteen.
• Work-Life balance: Attractive leave days to rest and re-charge.
• Work Satisfaction: An impactful role in shaping a high performing & engaging culture.

Who We Need

Front Office Department:

• Performing reception and front desk duties.
• Portering and Triaging duties such as transfer of patients from one location to another.
• Attending to all enquires of patients and visitors including phone enquiries.

How to Succeed

• Possess at least Nitec, GCE ‘A’, ‘O’, ‘N’ Levels in any discipline.
• Minimum 1-year experience in a customer service position.
• 5 days work week, able to work on 2 rotating shifts including weekends and public holidays.
• AM: 7am to 4.30pm, PM: 12pm to 9.30pm
• Entry level candidates are welcome to apply.

Position: Customer Service Assistant

Salary Range: $1,800 - $2,600

Responsibilities:

• Schedule appointments for installations at customers' homes.
• Achieve targets set for arranging appointments.
• Plan, set, and arrange routes by region/area for weekly installation and servicing schedules.
• Attend to customer inquiries and complaints, ensuring closure of all cases.
• Send out reminders and confirmations to customers regarding installation and servicing.
• Perform ad hoc administrative tasks as assigned by the General Manager.
• Provide basic solutions to customers over phone calls to rectify issues. If the issue cannot be resolved over the phone, arrange for a technician to visit and resolve the case, ensuring closure.
• Encourage customers to leave positive reviews on our purchase and social platforms.

Requirements:

• Strong organizational and planning skills.
• Excellent communication and customer service skills.
• Ability to handle and resolve customer complaints effectively.
• Proficiency in using scheduling and administrative software.
• Ability to work independently and as part of a team.
• Positive attitude and proactive approach to problem-solving.
• "O" Level and above or equivalent

Responsibilities:

• Attend to customer enquiries and complaints, including on-site calls
• Recommend preventive measures and provide prompt and effective resolution to technical problems
• Assuage dissatisfied customers with prompt resolutions for any product or service issues
• Provide guidance and technical assistance to service teams and sub-contractors on service assignments, testing and commissioning; verify sub-contractors' jobs
• Remain actively involved in the implementation of department strategies and initiatives such as service value-chain businesses
• Perform adhoc duties as assigned by superior

Requirements:

• Diploma/Degree in Mechanical Engineering
• Minimum 2 years of technical experience with knowledge in air-conditioning, chiller, ACMV or HVAC systems
• Resourceful with good analytical and interpersonal skills
• Strong communication skills
• Good team player with ability to lead and multi-task
• Possess Class 3 driving license will be an added advantage

Position: Customer Service cum Admin Assistant

Salary Range: $1,800 - $2,600

Responsibilities:

• Schedule appointments for FREE Mini installations at customers' homes.
• Achieve targets set for arranging appointments.
• Plan, set, and arrange routes by region/area for weekly installation and servicing schedules.
• Attend to customer inquiries and complaints, ensuring closure of all cases.
• Send out reminders and confirmations to customers regarding installation and servicing.
• Perform ad hoc administrative tasks as assigned by the General Manager.
• Provide basic solutions to customers over phone calls to rectify issues. If the issue cannot be resolved over the phone, arrange for a technician to visit and resolve the case, ensuring closure.
• Encourage customers to leave positive reviews on our purchase and social platforms.

Requirements:

• Strong organizational and planning skills.
• Excellent communication and customer service skills.
• Ability to handle and resolve customer complaints effectively.
• Proficiency in using scheduling and administrative software.
• Ability to work independently and as part of a team.
• Positive attitude and proactive approach to problem-solving.
• "O" Level and above or equivalent

Responsibilities

• Ensure 100% contract renewal rate with existing customers
• 100% conversion rate to maintenance contract after equipment DLP
• Develop and execute Go-To-Market strategies such as value-add services to drive sales growth to achieve company goals
• Proactively generating leads and secure contracts from existing installed base
• Establish and maintain strong relationship with new and existing customers to create opportunities for new and renewal contracts
• Perform sales activities such as site survey, presentation of solution proposal, budgetary prices, quotations, costings, enquiry pipeline tracking, contract execution instruction.
• Liaise with stakeholders to ensure smooth execution of maintenance contracts
• Coordinate credit application for new customers
• Any other duties as assigned by superior

Requirements

• Minimum GCE 'O' level
• Possess good communication skills and positive attitude
• Ability to handle pressure and tight deadlines
• Computer literate, knowledge in Microsoft applications a must