Total 5,562 sales support specialist job vacancies in Customer Service category in Singapore

Responsibilities:

• Take the lead and participate in the development and maintenance of software for equipments.
• Lead and particiapate in the coding, testing, and debugging phases of the developed software.
• Lead a team in the maintenance, review, and improvement
• Assist in defining the architecture of new designs and produce technical documents
• Engage with customers to understand requirements and create specifications.

Requirements:

• Min Diploma in Electrical/Electronic Engineering, Computer Science,or it's equivalent
• At least one year related working experience
• Demonstrate proficiency in Visual C# programming with WinForm applications
• Display familiarity with Modbus, EtherCAT fieldbus protocols, Winsock, and serial communications
• Exhibit familiarity with PLC programming (e.g., Omron) and various motion systems (e.g., IAI, ADLink).

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Your new company

Client is a financial institution looking to hire a contract Senior HR Executive. Role is a payroll maker. Up to $5,500 pe month.

Duration: 8 months contract (Maternity Cover)

Location: Raffles Place

Salary: Up to $5,500 + Completion Bonus

Your new role

Responsible for the full spectrum of HR administration which includes recruitment, training, payroll etc.

· Assist and support in the HR administration which includes recruitment, benefits, payroll, income tax, offboarding, government related claims, etc.

· Maintain and ensure employee data are up to date in HRIS (Workday).

· Submit purchase requisition and follow up with Finance on payment. Provide cost allocation for internal recharges.

· Preparation of HR reports and surveys such as headcount, payroll, etc.

· Assist in training enrolment, sourcing training courses for employees and follow up with funding claims from government, whenever applicable.

· Perform related duties and responsibilities as assigned by superior from time to time.

What you'll need to succeed

· Diploma / Degree in Human Resource Management or equivalent

· Minimum 3 years of relevant HR experience in payroll operations or related area

· Proficiency in Workday an added advantage

What you'll get in return
This is an exciting opportunity to join an MNC. You will be part of a dynamic team and you will be remunerated at market competitive rates.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Ernie at Hays on +65 6424 0157 or email [email protected] for a confidential discussion.

Referrals are welcome.

Registration ID No. R1329386 | EA License number: 07C3924 | Company Registration No. 200609504D

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

About NUS IT

NUS Information Technology is the cornerstone to providing reliable, high-performance and secure IT solutions and effective IT governance for the campus. Here at NUS IT, we aim to transform NUS into a borderless computing community providing knowledge at its fingertips by enhancing the use of effective applications and services for teaching and learning.

We drive a culture that is forward-looking. With a strong passion for IT, our people are always striving to improve, push boundaries and innovate with a "can-do" attitude. We embrace collaboration, open communication and knowledge sharing. If you see yourself thriving in a dynamic environment and breaking new grounds with innovative ideas, you will find yourself at home in NUS IT.

As part of our team, you can look forward an empowered work environment that allows you to take charge of your own career path. We provide competitive remuneration as well as flexible work arrangements to enable your growth and development. We pride ourselves on our diverse workforce and are committed to transforming NUS into a leading global University shaping the future.

https://nusit.nus.edu.sg/

Job Description

You will be part of the End-User support team that is responsible to manage the day-to-day support for faculties, schools and departments. You will work across a broad range of technologies and liaise across multiple areas of the business to support incidents, problems and requests and be responsible for answering IT requests via phone, email and IT Ticketing System.

Duties and Responsibilities

• Provide effective and timely day-to-day End-User device support, advice, guidance and diagnosis, and timely problem resolution.
• Maintain PCs/laptops, mobile devices, IP phone systems, printers and peripherals, etc.
• Support the use of End-User devices such as PC, laptops, tablets and mobile devices running on MS Windows, Linux, Mac OS, iOS, Android, etc.
• Support the use of IT applications such as O365, Faculty software and utility applications e.g., Adobe, Zip, etc.
• Provide technical consultation and advice to users on End-User devices.
• Work closely with technical teams to provide technical solutions.
• Assist IT Business Partner with miscellaneous administrative and management duties.

Qualifications

• Diploma in Computer Science / Information Technology / Software Engineering or equivalent.
• Minimum with 2 – 3 years of Technical Support Experience.
• Good knowledge on basic networks, security, printers, desktops/ laptops/mobile devices, endpoint security and imaging.
• Good experience in troubleshooting MS Windows Operating Systems, Linux, Mac OS, iOS, Android and vulnerability resolutions
• Good customer service, communications and problem-solving skills.
• Knowledge in ITIL processes will be an advantage.

Ready to play ?

We are the champs in crafting and slinging sporting goods, apparel, and equipment. Whether you're smashing goals or conquering the great outdoors, Decathlon's got your back – because winning is our favorite sport!

Job Objectives

Focal point for the ASPAC customers for material order related actions in the Material, Logistics and Suppliers organization. This is by being responsible for the order processing, administration and management of Material orders received from Airbus customers (airlines, maintenance and repair organizations (MROs) and other customers/suppliers). Contribute to customer's satisfaction by providing high quality responses to all customer related requests for all spare parts and related services.

Job Responsibilities

• Responsible for the order processing, administration and management of Material orders received from customers (airlines, maintenance and repair organizations – MROs and other customers/suppliers).
• Build and maintain strong customer satisfaction with quick response times as well as honest and qualified responses to all customer requests and inquiries. This includes handling and timely follow up on quotations, orders, backorders, customer complaints and claims.
• Proactively update customers on status of enquiries and deliveries.
• Handle invoice discrepancies in a timely fashion to support Sales and Finance in the Accounts Receivables.

Secondary Responsibilities

• Ensure that customers receive full support for their spares orders issues. This includes the internal management of orders, actively working customer order backlog, addressing customer complaints related to material orders as well as the follow-up of customer requests in coordination with all the departments involved in spares ordering.
• Organize and conduct regular account meetings with the responsible departments, (eg. Sales & Support functions and others, as necessary) to share information and keep a global view on your customers’ activity which will include openly discussing order related issues to reduce possibility of issue escalation.
• Measure and utilize key performance indicators (KPIs) in order to manage material order activity and producing order activity reports for customers, account team and management.
• Assist, coordinate and prepare reports on operational topics and participate in customer meetings as required.
• Directly contribute to the increase in customer satisfaction for the ASPAC market related to customer order activity and enhance internal and external communication related to customer material order performance.
• In addition to an assigned portfolio of customers, which may change, assist other account teams and regions as workload and work distribution priorities demand

Job Requirements

• Diploma with 2 or more years' of customer service experience in a dynamic environment, preferably from the aerospace industry.
• Able to commit to a contract period.
• Excellent working knowledge of with MS Office applications (especially Excel and PowerPoint.
• Knowledge of Lotus Notes tools and SAP would be advantageous.
• Candidates with basic shipping knowledge (including transportation of dangerous goods and INCO terms) will have an added advantage.
• Ability to work as a team player.
• Self-motivated and driven to work with a positive attitude.
• Desire to achieve results and advance with a fast growing organization.
• Proactive, customer oriented attitude and working style for both internal and external customers.
• Ability to work positively in an account team (i.e. Customer Order Desk / team with customer account allocation) environment.
• Ability to understand your customers to develop and propose creative solutions to issues is key for the position.
• Flexible, able to work under pressure with tight deadlines and successfully deal with unexpected situations/issues.
• Self-starter and able to work without constant direction while administering your customer portfolio.
• Proactively take initiative to ensure customer satisfaction.
• Structured in way of working
• Superior communication skills.
• Analytical skills.

Field Service Specialist - Eletromechanical / woodworking machines [3770]

$4000-$5000 + AWS + VB
5 Days (Mon-Fri) ; (2 days WFH after 6 months Probation)
830am-530pm
Jln Pemimpin, Singapore [ Near to Marymount / Bishan MRT ]

Job Description
The Electromechanical Specialist reports directly to the Service Manager and has responsibilities for the installation, maintenance, and troubleshooting of the woodworking machines for customers.

Responsibilities

• Technical after Sales support to external, but also internal customers as required by the Company.
• Carry on site work as requested such as:Supervision of machinery installation and commissioning, execute customer training.
  After sales service tasks like maintenance and troubleshooting, customer trainings,
  Upgrading projects of existing production lines
  
• Respond to on-call and emergency support cases remotely or visiting customer sites.
• Support the sales teams on technical matters.
• Coordinate service and capex delivery projects between Company’s delivery units and customers
• Participate in FAT testing as needed.
• Participate in product and service product development.
• Support spare part and maintenance sales as well as coordinate service work planning and scheduling.
• Keep active communication with customers.
• Follow safety rules and practices set by the company, in general, but also the site rules set by the customer.
• Perform all duties assigned.

Requirements

• Diploma or bachelor’s degree from Electrical or Mechatronic Engineer background
• Hands-on experience in installation and troubleshooting industrial machinery with PLC/PC controls and adjustable-speed drives.
• Knowledge in PLC and PC based control systems: Siemens, Allen Bradley, Beckhoff, Omron, etc. is an advantage.
• A proven track record in mechanical engineering in plywood or other wood processing industries would be an advantage.
• Proficient in the use of Microsoft Office, CAD, or similar application experience
• Willingness to travel globally

WhatsApp: +65 82026403

Email: [email protected]

14C7279 The Supreme HR Advisory Pte Ltd

R21103770 Chu Jenn Anne

SharePoint Skills

Server maintenance (preferably Windows Server) Windows PowerShell Information security

Job Description:

The support specialist will be a techno functional support team member for the Consumer Banking Services cluster under IT BAU team. He/she is responsible for ensuring system availability and timely deliverables for applications like SharePoint, EA Tools, and OCR. The support specialist, as the

analyst expert within the IT team, will be the support staff who needs to closely co-ordinate and work with various team like Tech Infra, application services, solutioning, project and business units in the bank. He/she follows up to resolve issues reported by users and performs impact analysis related

projects/enhancements that will impact the Consumer Banking Services applications.

Roles/Responsibilities

1. Responsible to provide BAU support for Consumer Banking Services

systems such as SharePoint, EA Tool and OCR systems in bank.

2. Responsible to provide operational support and ensure SLI of system

availability, online and batch deliverables.

3. Support diverse jurisdictions comprising of SG, MY and BOS

4. Fine tune applications and systems for high performance and higher

volume throughput

5. Planning and configuring SharePoint environments.

6. Administering and maintaining SharePoint sites.

7. Providing user support

8. Contribute to business requirement review for technical

implementation as a subject matter expert for IT to ensure SDLC

standards are met.

9. Conduct review of technical and functional solutions from

enhancement/project team to ensure they conform to IT standards.

10. Respond on time to the queries raised by various business units.

11. Provide timely updates regarding production status and progress of

issue resolution.

12. Perform impact analysis of enhancements/projects that will impact

supported systems.

13. Participate in Disaster Recovery and Business Continuity exercises.

14. Provide on-call support and afterhours/weekend support as

needed, covering application support and application change deployment.

15. Have a quality mind-set with prevention attitude to attain zero

defects.

16. Developing business intelligence and analytics solutions (SSRS)

17. generation and work on related issues.

18. Able to support SIT/UAT/PROD/DR deployment, with DevOps.

19. Able to support relevant software/platform/database upgrade for

the systems.

20. Able to work with system delivery team for smooth transition from

projects/enhancements to BAU Mode.

21. Able to perform monitoring of systems, manage batch jobs and

ensure night batch jobs completed within SLA.

Job Descriptions:

• You will provide professional support and ensure prompt and smooth execution of the employee life cycle activities, adhering to the local regulations and company’s policies.
• Manage onboarding administration process including employee screenings, issuance of offer letters, employee declaration etc.
• Initiate post-employment screenings and highlight discrepancies flagged out in screening reports to the respective HR Business Partners
• Manage other staff movement activities such as transfers, secondment, conversions of employment types, retirement and cessation of employment
• Manage activities related to the Representative Notification Framework for financial advisers where required
• Administer work pass applications and renewals for employees and/or dependents
• Uphold good data management practices by ensuring accurate and up-to-date employee records in our HR systems
• Ensure timely storage of employee documents in our electronic personnel file system
• Provide thoughtful, accurate and timely responses to employees and stakeholders
• Any other duties or projects assigned

Period:

• Immed to February 2025

Location:

• Raffles Place

Working Hours:

• Monday to Friday, 9am to 6pm

Salary:

• Up to $5,500 (depending on experience)

Job Requirements:

• Degree qualification in Human Resources or related discipline
• At least seven years of relevant experience within the financial services industry is preferred
• Good knowledge of the Employment Act
• High level of initiative, meticulous and detailed oriented with strong organisation skills
• Ability to handle confidential information professionally and appropriately
• Excellent interpersonal and communication skills, with the ability to work collaboratively withstakeholders
• Positive working attitude, results oriented and have a process and service-focused mind-set
• Energised by a fast-paced work environment, with the ability to multi-task and manage high volume work, with minimum supervision
• Willingness to embrace new HR technologies and changing processes

In lieu of physical interviews, we will be conducting virtual interview, i.e. Skype/WhatsApp/Facetime/Zoom

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R1107390)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
3 Shenton Way, #19-01 Shenton House, Singapore 068805
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

What you will do:

As Service Sales Engineer IR, you will be part of Industrial Refrigeration Service team to handle sales and technical inquiries from customers by providing front end technical, commercial, and administrative support which will be assisted by the operations team in Singapore.

• Service business performance growth through pro-actively selling (existing and new initiatives)
• Sales Revenue, GM and AR overdue
• Maintain existing customer base and develop new customer base to ensure continuous business growth.
• Customer relationships building and customer satisfaction
• Prepare and follow through of quotation
• Update of installed base, SFDC and Service Max opportunities
• Ensure JCI’s ethics, policies and procedures are followed

How You Will Do It:

• Proactive selling of Labour and Material (L&M), Retrofits, Parts, Preventive Service Agreements (PSA) and new initiatives through schedule and/or drop in visits
• Recommend solutions to customer requirements which will have company’s competitive advantage
• Understand pricing, quotation, technical proposal, clarification & negotiation with factory/vendors during quotation preparation, and budgeting
• Review received order against quotation, comments on T&C’s and book in/hand over of orders.
• Represent the company to customers with professional appearance, maintain consistent communication with customers as well as establish the long-term relationship with them
• Maintain field intelligence and feedback pertinent information on competitor’s activities, product, prices, business performance and develop the necessary business strategies to ensure the company excels.
• Execution of business operation and conduct are to conform to JC Singapore policies.
• Communicate and work closely with other departments in ensuring the overall company objectives/performance is achieved at all times.
• Perform any other duties from time to time, whether ad-hoc or otherwise, as assigned by your superior.

What We Look For:

• Engineering Degree onwards or equivalent (Mechanical, Electrical, Chemical or Process)
• 3 years and above experience in Chemical, Petrochemical, F&B, HVAC/Refrigeration or similar industries
• Good communication, analytical, organizing & relationship management skills
• Industrial & Process Refrigeration products, systems or maintenance knowledge
• Budgeting & forecasting
• Must be a proactive team player
• Good communication skill in English

What we offer:

• Competitive salary
• Paid vacation/holidays/sick time
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

Key Highlights

• Great exposure to the government sector
• Contract Duration: 12 months
• Nearest MRT: Rochor
• Salary: Up to $3,000 per month
• Working Arrangement: Monday – Friday (Office Hours)

Responsibilities

• Support the transition to the new halal system and the development of the halal digital certificate.
• Conduct additional checks to ensure seamless operations and uninterrupted service delivery.

Requirements

• Bachelor’s Degree in any discipline.
• Able to communicate in a clear and confident manner, written and verbal.
• Experience with system integration/management is advantageous.
• Strong interpersonal skills with positive disposition
• Strong team player.

Interested candidates please click "Apply Now". We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Wong Xue Ying

BGC Group Pte Ltd

EA License No: 05C3053

Registration No. R22108799

Key Responsibilities:

• Identify and engage with potential customers to drive sales of new and used cars.
• Provide personalized guidance to customers, understanding their needs and preferences.
• Build and maintain strong relationships with customers to foster repeat business and referrals.

Requirements:

• Valid Class 3 driving license is required
• Previous experience in car sales is preferred
• Other sales backgrounds are welcome to apply
• PHV drivers can apply.
• Willingness to work weekends and public holidays.

Why Choose Us?

• Secure Your Career: Join a reputable company with a strong presence in the automotive industry.
• Comprehensive Training: Benefit from on-the-job training and mentorship to master car financing and sales techniques.
• Supportive Environment: Work in a collaborative and ambitious atmosphere, where your success is our priority.

Join our team and become a part of the heartbeat of the automotive industry!

Interested candidates may submit their resume to [email protected] or contact us at 8323 5025

Support project teams in various project phases of projects from planning to delivery. This could entail helping with documentation, minutes, task tracking, etc.

Support the project teams in project related events/meetings, including security clearance and/or project/site clearance for staff and contractors.

Plan, implement, execute and oversee all aspects of an event.

Process purchase orders and perform acceptance, in a timely and accurate manner.

Co-ordinate and work closely with suppliers to ensure timely deliveries of goods and information to internal stakeholders.

Support on related reporting and administrative duties, interface with vendor regarding products and services needed.

Meet project deadlines as assigned. Coordinate and execute meeting logistics and event.

Support new business processes by conducting research as well as drafting credentials and proposals. Participate actively in internal and client meetings, offering knowledgeable observations and suggestions; maintains self-awareness and professionalism to ensure contributions are appropriate.

Maintain self-driven passion and actively develop knowledge of client issues and related industry trends, establish relationships with key opinion leaders, participate in industry networking events and inform team leaders of potential new business opportunities.

Other responsibilities as assigned by superiors.

Working hours 8.30am~5.30pm; Alternate Saturday work 08.30am_12.30pm

Working location : Pioneer and Tuas

Our Client is a Singaporean multinational engineering and technology company.

Job Title: Front Desk Support (Islandwide), up to 2 years contract, $2000-$2600

Job Scope

- Conduct telemarketing and survey with customers

- Meet personal and company key performance indicators

- Provide quality customer service, and provide prompt follow-up with customers over phone/email

- Listen to customers' needs, seek to understand the root of their issues and the intent of their queries

- Resolve their queries efficiently, offer alternative solution and/or escalate issues promptly

- Submit regular reports to Team Lead and propose new ideas to improve performance

Requirements:

- GCE 'O' levels and above

- Prior experience with outbound calls and front desk management preferred

- Basic proficiency with Excel and Word

- Good verbal and written communication and interpersonal skills

- Able to project a pleasant disposition to customers over the phone

- Organised, self-motivated and resulted-oriented

- Good teamwork, sense of urgency and work well under pressure

Working Location: Islandwide

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

Your new role

• Act as the focal point of contact between the customer and the Company
• Work with and offer assistance to the parent company’s Customer Support Department in supporting the Company’s clientele
• Provide professional support to customers in relation to the Company’s service, trading platforms and other relevant applications
• Provide trading data and clarification on the platform’s trading information to customers
• Provide clarifications to customers (e.g. terms of business of the Company, complaint form etc.) where such information was not understood by the customer during the online customer account opening registration process
• Liaise between the Compliance department and/or the Back-Office Function and the customer in relation to the due diligence procedures at the account opening stage (KYC procedures)
• Request and obtain from customers the necessary identification and due diligence documents if these are deemed incomplete or inadequate for the onboarding process
• Receive customer inquiries and complaints and ensure customer complaints are referred to the Compliance Manager in an orderly and timely manner

What you'll need to succeed

• Good command of English
• CMFAS M1b and M6a is a must have
• knowledge in CFD is preferred

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to [email protected]. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Registration No: R1986473
EA License No: 07C3924
Company Registration No: 200609504D

Responsibility

• Management of showroom operations.
• Maintain a proactive relationship with existing/new customers
• Provide comprehensive pre and post-sales assistance.
• Coordinate vehicle viewings and appointments.
• Assist in any ad-hoc duties as assigned

Requirement

• Class 3 Driving Licence (Required)
• Demonstrate strong / Good interpersonal and communication skills.
• Exhibit self-motivation, a positive attitude, and excellent teamwork.
• Willing to work on weekends and public holidays.
• Bilingual in English and Mandarin

Interested candidates may submit your resume to [email protected]

OR contact us at +65 67438289

• End-to-End Payroll Processing including dealing statutory agencies.
• Working in a shared service organization, with heavy presence of Expats and Foreign Workers
• Being a good team player and influencing others including collaborating with Payroll Vendors to ensure timely and accurate payroll.
• Process design and mapping, and business requirement gathering experience. Knowledge of CPF calculations and SG taxation is a must while familiarity with Workday and PayDay! HRMS will be an advantage.
• Communicating effectively, applying interpersonal skills and taking initiative as the role requires constant coordination with workstreams, leadership and stakeholders.

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Job Description

1. Secretarial & Administrative Support.

• Performs general clerical and secretarial duties.
• Liaising with relevant organizations and clients
• Coordination and scheduling of meetings within office and with external parties
• Determine which issues require immediate attention, and communicate to leadership
• Prepare letters, reports, memoranda, meeting minutes, forms, and similar material based on dictation.
• Booking and preparing of conference rooms for meetings.
• Making travel arrangements (flight, hotel, transport, etc.), and itineraries for executives
• Logging and processing bills or expenses
• Printing and copying documents as needed.
• Any other duties as assigned.

2. Support to Business Group

• Updating of vessels’ schedules and voyage record information in file
• Prepares Hire invoices to Charterers
• Prepares and sends remittance instructions with supporting documentation
• Prepares documents required in accordance with financial contracts
• Upkeeping of cash waterfall
• Internal coordination on commercial claims handling
• Any other duties as assigned.

Requirements

• Is detail-oriented and professional experience in an administrative role.
• Has exceptional communication skills.
• Able to work independently and reliably.
• Is flexible and adaptable in various situations and when interacting with many different personalities
• Is able to organize and prioritize tasks including delegation of tasks when appropriate.
• Is proficient in Microsoft Office Suite.

We are seeking a highly skilled Mainframe Infrastructure Support Engineer with specialized expertise in IBM's Customer Information Control System (CICS) and Message Queuing (MQ) technologies. The ideal candidate will play a critical role in maintaining, optimizing, and troubleshooting our mainframe systems to ensure the reliability, performance, and security of our business-critical applications.

Responsibilities:

• Maintain and administer mainframe systems running IBM z/OS operating system, with a focus on CICS and MQ components.
• Perform routine maintenance tasks, including applying patches, upgrades, and configuration changes to ensure system stability and security.
• Monitor system performance, resource utilization, and capacity planning to optimize the efficiency and scalability of CICS and MQ environments.
• Troubleshoot and resolve technical issues related to CICS and MQ, including application errors, performance bottlenecks, and connectivity problems.
• Implement and maintain security measures to protect CICS and MQ systems from unauthorized access, data breaches, and other security threats.
• Collaborate with application development teams to support the integration, testing, and deployment of applications using CICS and MQ middleware.
• Document system configurations, procedures, and troubleshooting steps to facilitate knowledge sharing and compliance with regulatory requirements.
• Respond promptly to incidents and service requests, following established protocols and SLAs to minimize downtime and impact on business operations.
• Stay informed about industry best practices, emerging technologies, and updates to CICS and MQ products to continuously improve system performance and reliability.
• Provide technical guidance and mentorship to junior team members, sharing knowledge and expertise in CICS and MQ administration.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or related field; or equivalent work experience.
• Minimum of 8 years of experience as a Mainframe Infrastructure Support Engineer, with a focus on CICS and MQ administration.
• Proficiency in mainframe operating systems (e.g., z/OS), utilities, and tools commonly used in CICS and MQ environments.
• Strong understanding of CICS architecture, transaction processing concepts, and programming interfaces (e.g., ECI, EXCI).
• In-depth knowledge of IBM MQ messaging middleware, including queue managers, channels, and message protocols (e.g., MQI, MQRFH2).
• Experience in configuring and managing CICS regions, resource definitions, transaction routing, and MQ objects.
• Familiarity with scripting languages (e.g., REXX, JCL) and automation tools to streamline operational tasks.
• Excellent analytical, troubleshooting, and problem-solving skills, with the ability to diagnose complex issues and implement effective solutions.
• Strong communication skills, both verbal and written, to interact with stakeholders and collaborate within a team environment.
• Relevant certifications such as IBM Certified System Programmer for CICS or IBM Certified System Administrator for MQ are a plus.

To apply please click the Apply button or send us your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is undergoing a growth phase and are on the lookout for talent. Applicants are encouraged to follow Percept Solutions on LinkedIn @ https://www.linkedin.com/company/percept-solutions/ to stay up to date on our upcoming roles and events.

The candidate must be proficient in Mandarin, to liaise with Mandarin speaking clients.

Work Experience

• 3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.

• Knowledge of ITIL processes and practices.

• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.

• Strong technical knowledge of desktop operating systems, applications, and hardware.

• Excellent problem-solving and troubleshooting skills.

• Strong communication and customer service skills.

• Ability to work independently as well as in a team environment.

• Flexibility to work outside of normal business hours, if required.

Education Requirement

• Relevant certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), ITIL Foundation Certification, or basic networking certifications (e.g., CCNA) is a plus.

Working Hours:

Mon to Wed (Pioneer Road - 8am to 5pm)

Thurs to Fri (Macpherson- 8am to 5pm)

Overview:

The Audio-Visual and Information & Communication Technology (ICT) Executive plays a crucial role in ensuring the smooth operation and maintenance of audio-visual equipment and ICT systems within the school environment. This role involves supporting all aspects of audio-visual equipment setup, operation, maintenance, and support during various school events and activities.

Job Responsibilities:

• Manage Set-ups of Audio Visual equipment during all major school events
• Set up, test and operate sound/light/Audio Visual systems during school events
• Maintain inventory and loan records of Audio Visual and Inforcomm Technology equipment.
• Provide consultation to Head of department/ ICT and Subject Head/ICT on the Audio Visual needs of the school.
• Manage Audio Visual equipment in classrooms and all other special rooms and monitor the equipment usage and carry out maintenance when required.
• Coordinate with vendors on repair services
• Manage the loan and condemnation of Audio Visual and Information Technology Equipments and accessories
• Collaborate and support teachers to effectively utilize the Digital signage and AV system for school-wide communication

Other duties:

• Involve in Co-curricular trainings to support students in their learning and activities.
• Assist in taking photographs and recording videos for school events, and ah-hoc activities
• Assist in the troubleshooting of simple Audio Visual /Information & Communication Technology issues

Requirements:

• Possessed a certificate in related field, or its equivalent.
• Candidate should also be an excellent team-player who is organized, meticulous and with the ability to multi-task. Strong communication and interpersonal skills is needed.
• Candidate with at least two years of relevant experiences within the past three years will be preferred.

[What you will be working on]

You will provide support to the School of Engineering in the areas of, Administration (day to day), Customer Services (front desk), Information Support (in-house systems and SharePoint repository), Finance and Procurement, College events, oversee the housekeeping of staff centre, as well as collation activities of requests from various stakeholders.

[What we are looking for]

- Possess at least 2 years of relevant work experience.

- Good interpersonal and communication skills.

- Familiar with Outlook for Email.

- Competence in Microsoft Office systems (Excel, Word and PowerPoint)

- Good numeracy skills and/or knowledge in Adobe Photoshop would be an advantage.

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

[What you will be working on]

- Support the daily operation of services

- Manage enquiries from various stakeholders i.e. students, parents, public, agencies, etc

- Assist in organising activities related to admission processes, examination processes, orientation programmes and graduation ceremony as well as supporting College’s events and functions

- Assist is monitoring department budget and procuring of items like stationeries, first aid items, sundries, etc

- Maintain and upkeep records and inventory items

- Review and improve work processes

- Maintain proper documentation keeping

- Any other administrative duties as assigned

[What we are looking for]

- At least 2 years of relevant work experience

- Good interpersonal skills and communication skills (both in written and spoken)

- Self-motivated, self-disciplined with positive attitude

- Meticulous with procurement and inventory

- Good time management and strong multi-tasking skills

- Technology savvy and proficiency in Microsoft Office Suite

- Candidate must be a good team player who is process/detail-oriented and organised

- Some knowledge of event management will be an advantage

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

Looking for a Systems Support in Java platform

Qualifications

a. University Degree in Computer Science or Equivalent.

b. At least 5 years of experience performing system support and java programming with Java/JSP/MS SQL/Oracle

c. Advantageous to have experience in supporting banking applications, IBM FileNet/Content Navigator/Case Manager, Suntec Pricing and Product Bundling

d. Deployment of applications or patches in IBM WebSphere Application Server.

e. Familiar with Windows, AIX Servers commands.

f. Hands-on working knowledge of Microsoft SQL and Oracle.

g. Good in troubleshooting production issues.

h. Working knowledge of JIRA, GITHUB, Eclipse.

i. Very good communication skills and interpersonal skills.

j. Vendor Management Experience

Interested applicants may submit your detailed resume to [email protected] in MS Word

format.

We regret to inform that only shortlisted candidates will be contacted.

EA License No. 01C4394 • RCB No. 200007268E • EA Registration No. R1329705 (Lopez Geraldine Pascual)

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.