Total 17,870 service engineer job vacancies in Customer Service category in Singapore

• Coordinate daily with external warehouse for pick and packing activities.
• Coordinate daily with affiliates and freight forwarders to arrange shipments ensuring on time delivery.
• Execute weekly shipment plan efficiently and monitor Purchase Order Requested Delivery Dates (RDD) and ensure shipments are made accordingly.
• Ensure timely creation of Delivery Note and Product Goods Issue by warehouse to meet market orders delivery date.
• Work with customer service teams to close off residual order quantities, changes on PO quantity or ETD and ensure market is informed of any changes or issues in shipment schedules.
• Prepare and manage necessary shipping and logistics documentation.
• Track and report key performance indicators (KPIs) related to shipments on a monthly basis. Analyze KPI data to identify areas for improvement and implement corrective actions.

Job Requirements:

• Min. Bachelor’s degree in Logistics or Supply Chain Management.
• Min. 2 years’ experience in logistics, supply chain, or a similar role.
• Proficient in Microsoft Office; experience orders fulfillment in SAP.

If interested, please email your resume to [email protected] or telegram me @alexgohhl

➖

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Job Description

• Handle customer enquiries and request
• Handle any operations issue regarding customer's order, PO invoice, Letter of Credit
• Assist in preparation of quotation, service agreement and other documents needed for the service provision, based on the templates.
• Support monthly reporting
• Handle sales incoming calls/enquiries and convey messages to relevant sales
• Other Ad hoc duties as assigned

Requirements

• Min Diploma/ Degree in any related course of studies
• Experience in coordination and customer service
• Able to handle customer service and multi tasking
• Good at communication or coordination

All qualified applicants, please send in your resume to: [email protected]

Jane Lui Jie'en

CEI R1104482

Recruit Express Pte Ltd
Company Reg. No. 199601303W | EA License Number: 99C4599

• Responsible for handling all customers’ enquiries, not limited to stock availabilities and sample requisitions
• Liaise with Sales Personnel to process sales orders
• Lead and see-through end-to-end delivery process of orders (from arrangement of deliveries to delivery date), ensuring no delay
• Process/issue invoices and credit notes
• Handle all claim matters on defects and wrong pricings, etc.
• Handle returns enquiries and provide clear guidance to customers on return process
• Arrange shipments with 3PLs and relevant forwarders
• Follow up with customers to ensure on-time payments
• Any other duties as and when required

Requirements:

• Min Diploma/ Degree in Supply Chain/ Logistics
• Preferrably Customer Service + Import/Export documents

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Responsibilities:

• Register incoming patients
• Prepare the patient for examination
• Respond to patient phone call queries
• Inform patient of financial responsibility
• Prepare and file patient forms
• Verifying and updating patient information
• Assisting doctors and nurses if needed
• Scheduling appointments for patients

Requirements:

• Min Nitec or Diploma in any field of study
• Keen interest in the healthcare/ medical industry
• No related experience needed, full training will be provided
• Basic knowledge of Microsoft Office
• Able to commit long term

Interested applicants, please email your updated CV to [email protected] or WA 91792208 for more information.

We regret to inform that only shortlisted applications will be contacted.

Recruiter's Ref Code: #HHM

EA Personnel No: R21103938

EA Personnel Name: Reina Ng Hwee Min

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Job Scope:

· Liaise with customer/oversea agent

· able to handle import/export declaration

· booking with carrier

· arrange trucking/transport,

· maintain good customer relationship

Requirements:

• Min o" level with customer service experience, shipping experience preferred
• Must have experience in handling import and export
• Must know MS word / MS office

5 days work week

All applications will be treated in the strictest confidence and only shortlisted candidates will be notified

Yap Lay Choo

EA Licence No. 03C5391 | Registration No. R1987101

Responsibilities:

- Cutting Warabimochi

- Beverage Making

- Cashiering

- Stock Taking

- Basic Housekeeping

Requirements:

- 1 year Food & Beverage experience

Summary:

• 5 days, office hours
• Basic + Allowances + OT

Job Scope:

• Attend service calls during working hours and standby duties.
• Install postmix and vending machines at outlets.
• Troubleshoot, service, and maintain postmix, coolers, and vending machines.
• Perform quality control checks and preventive maintenance.
• Train customers on daily and weekly machine cleanups.
• Provide feedback on competitors' activities and customer complaints to supervisors.

Requirements:

• Entry Level are welcome to apply, training provided
• Class 3 driving license will have advantage

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | See Yew Jin (R22103957)

EA License No: 20C0358

** Entry Level Role / Fresh ITE / Diploma holders are welcome.

** Training will be provided.

*** One Year Direct Contract, Renewable

Responsibilities:

• Provide application support for all users on Enterprise and OSS/BSS applications (e.g., Remedy, Service Web Portal, Corporate Portal, Payment Portal, etc). This includes application software configuration, programming, enhancement, and testing based on changing business requirements
• Work with internal and external parties on technical solutions and solution implementations.
• Manage mini projects and ensure successful implementation by performing regular progress/performance monitoring.
• Ensure that all requirements are captured and work with vendor on the User Acceptance Tests specifications.
• Ensure that all activities are performed in compliance with IT policies and procedures.
• Provide support to audit exercises around OSS/BSS applications, the associated interfaces and work with stakeholders to address audit findings.
• Assist in any ad-hoc duties as assigned by immediate supervisor or IT HOD.

Requirements:

• Diploma in Information Technology, Computer Engineering or equivalent, preferably with relevant experience in OSS and/or Telecommunications industry.
• Proficient in Microsoft tools like Word, Excel, PowerPoint..
• Good knowledge and hands-on experience in web services and dynamic web application developments (SOAP, WDSL, PHP, JSP, Java, J2EE, Spring, Hibernate, Oracle, MySQL etc).
• Knowledge of working with tools such as Python with Django Rest Framework, Postgres Database, Nginx application server, Workflow would be advantageous.
• Experience in Linux environment and application server setup is advantageous.

Interested candidates who wish to apply for the advertised position, please email us an updated copy of your resume.

We regret that only shortlisted candidates will be notified.

Job Code: PRIT

EA License No.: 01C4394

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A 24-months contract assigned to one of our MNC client

Work Location: To be confirmed (during interview)

Salary Range : $4,500-$6,000

Job Description

1. Providing high level assistance to end-users (clarification/feedbacks/navigating to the correct source).

2. Logging and tracking support tickets (incident, SRs) using ITSM tool (Service Now)

3. Providing guidance on the use of IT systems and applications

4. Daily hands on using ServiceNow platform.

5. Best with Degree, or at least a diploma.

Reporting to the Service Supervisor, in this role you will be part of a National team of Field Service Engineers providing a prompt and effective service to customers within the Water, Power, Petrochemical and other associated Industries.  

In this role you will identify faults, repair, test and modify actuators in the field, carry out planned and preventative maintenance, mechanical and electrical installations of actuators and associated retrofit adaption of components, pedestals and drive shafts and completing accurate and technical site visit reports for each job.

This role would suit a determined problem-solver, who can think logically for troubleshooting issues and has the willingness to travel.

☑ Basic Salary : $2800 - $3800

☑ Transport Allowances : $350 - $1050 (Own Transport, ERP & Parking Reimburse)

☑ Additional Pay : OT Pay, Standby Allowance + ERP & Parking Reimburse+ AWS, Minimum 1.5 Month Variable Bonus

☑ Flexible Work Schedule : 5 Days, Flexi Hours - Required to standby once a month, $120/day

☑ Location : Island-wide (Parking & ERP Fully Claimable)

☑ Employer : MNC - Medical Device & Equipment Manufacturer

☑ Perks :Good Benefits & Career Prospects

Job Responsibilities:

• Install, maintain, and troubleshoot medical angiography systems at customer sites.
• Perform routine inspections and CM/PM maintenance to ensure equipment reliability.
• Collaborate with engineering teams to relay customer feedback to contribute improvement.
• Deliver technical training to clients and internal staff.
• Maintain accurate documentation for FSN/FMI/FSCA reporting on assigned products.

Job Requirement:

• Higher NITEC, Diploma / Degree in Biomedical, EEE or Mechatronic Engineering.
• OR 1 - 3 years of strong hands-on field servicing skills in medical device are highly advantageous

Interested applicants are welcome to apply online with updated Resume/CV via Apply Now button emial to [email protected]

Only shortlisted candidate will be notified

Kam Soo Leng, Yvette

Registration: R22107492

Job Role & Responsibilities

• Perform check in and out of vehicles (Taxis, Private vehicles, Commericial vehicles)
• Follow up with drivers on servicing and inspection appointments
• Update drivers on vehicle status
• Prepare quotation and proforma invoices
• Perform reminder calls to drivers/customers
• Driver Engagement
• Filing documents
• Assist with vehicle movement report preparation
• Perform frontline duties
• Follow up with 3rd party customers on their servicing and repairs
• Source for 3rd party customer leads
• Assist workshop where required
• Ad-hoc assignments by Workshop Manager

Skills & Experience Required

• Minimum of 2 years of experience as a Service Advisor or in a customer service role within the automotive industry.
• Good communication and interpersonal skills.
• Adapt to a fast-paced environment and be flexible with changing priorities.
• Proficient computer skills and Microsoft Office (Word, Excel, Outlook, PowerPoint) to manage customer information and process service orders.

Qualifications/Certifications Required

• Primary/Secondary, GCE 'O'/'N', Nitec/Diploma/Degree

Field Service Engineer (MDP / DDP/ Manufacturing)

6-Month Contract

Salary up to $7000 depending on experience

Location : Islandwide

Industry : Semiconductor

Our client is the leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. They are currently looking for Field Service Engineer to join their operations .

Responsibilities

• Proficient on primary toolset and demonstrates ability to acquire additional systems and applications.
• Performs startup activities through Tier II with limited support.
• Able to complete qualifications with minimal assistance. Completes quality repairs.
• Actively responds to fab issues by communicating with engineers in other locations and participating in escalation conference calls.
• May initiate or participate in projects to drive down costs or increase uptime.
• Ability to carry out action plans and report findings.
• Verifies operational quality of system equipment.
• Follows all checklists and procedures and ensures correct Revs of procedures and schematics are available prior to performing work.
• May identify procedural issues.
• Can perform most retrofits on equipment. Assists in process issues.
• Applies diagnostic techniques and the use of documentation and test equipment with assistance from senior engineers.
• Builds and maintains customer satisfaction through clear, consistent communication and the sharing of collective knowledge.
• Solicits customer feedback. Understands the impact of various actions/decisions on the account.
• Is aware of potential dissatisfies and escalates as appropriate.
• Develops and executes corrective action plans.
• Performs BKM’s.
• Actively engages in the use of knowledge management systems.
• Complies with all IP guidelines.
• Complies with all safety procedures and consistently demonstrates safety as a value.

Requirements

• At least 4-7 years of experience with Bachelor's Degree in Engineering, or related field
• Would requires extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, lifting heavy weights
• The ability to distinguish between colors,
• The ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools.
• The use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields.

Lim Pey Chyi (Apple) - [email protected]

Recruitment Consultant (R2090579)

Manpower Staffing Services (S) Pte Ltd

EA Licence: 02C3423

About the Company:

For the last 100 years, our client has been a front leader company in providing engines, generators, and UPS products that have powered homes, hospitals, lawn mowers, stadiums and everything in-between.

Basic Functions

We are looking for Field Service Engineers for commissioning, troubleshooting and repair of marine Generator and UPS. Qualified candidates should have hands-on experience with assembly and repair of Marine Generator, and/or familiar with marine electronics and automation systems.

Specific Responsibilities:

• Standby support and 24/7 emergency call for customer support.
• Providing after-sales technical support, site recovery and maintenance responsibilities to distributors/end customers.
• Provide the installation, commissioning and on-site training to support the customers according to the scope of the project.
• Generate a service report to customer in a systematic manner.
• Investigate and handle all customers’ complaints related to product failures.
• Investigates root causes of failures and recommend solutions.
• Review and assist in determining the extend of damage and repairs of warranty claims from distributors.
• Maintain close working relationship with key customers to ensure the follow through until the issue is resolved.
• Develop service training material, ensures all technical and training documents are up-to-date and organized.
• Provides specific training to distributors and dealers for service and troubleshooting skillsets, ensuring optimum service level at all distributors.

Requirements:

• Diploma/Degree in Electrical Engineering
• A team player with strong problem-solving skills and task oriented
• Possess strong customer service orientation, enthusiasm for power generation products, electrical and control system
• Prior electrical and control experience with various control system (John Deere ECU and KDI ECU) and synchronization system will be advantageous

How to Apply:

Interested candidates, please submit your updated resume by using Apply Now button

*We regret to inform that only shortlisted candidates will be informed.*

Sarah Sevilla

Registration Number: R22107553

EA License No: 18C9027

• Provide excellent after-sales support and address service bookings, inquiries, and complaints.
• Discuss vehicle needs with customers, create detailed quotes, and keep them updated on their service status.
• Input service transactions, generate reports as needed, and manage payments and customer feedback.
• Build trust with customers, recommend suitable services, and follow up on job completion and feedback.

Requirements:

• Have at least a GCE ‘O’ Level or NITEC/Diploma in Automotive Technology, and experience in scheduling repairs and planning resources.
• Basic Knowledge of car components and repair estimates, solve problems effectively, and know the motor insurance claim process.
• Customer-focused, proactive, organized, detail-oriented. Strong communication and administrative skills.
• Hold a valid Class 3 driving license.

Nearest MRT: Taiseng, Ubi, Kaki Bukit MRT

Working Hours: Monday to Friday, 9.00am to 6.00pm,

Saturday, 9.00am to 1.00pm, Sunday and Public Holidays: Closed

Employment Benefits:

AWS (13-Month) : Subject to the performance of the Company

Annual Leave : 1st year: 7.0 days

2nd year onwards: 14.0 days

Pro-rated for incomplete year of service

Medical Leave : As per Employment Act

Hospitalisation Leave : As per Employment Act

All others, if any : As per Employment Act

EA Personnel Name: Melody Sim

EA Personnel No: R2095899

EA License No: 16C8443

(1) Service Technician (Home Appliances)

KEY RESPONSIBILITIES

1) Provides after-sales technical service on the breakdown, troubleshooting and repair of home appliances (Fridge, Washing Machine, Wine Chiller, etc)

2) Attend to walk-in customers for technical support

3) Handle customers’ enquiries on technical issues

4) Follow up on outstanding issues in a timely manner

5) Spare parts ordering and control

KEY REQUIREMENTS

1) NITEC/Diploma in Electrical/Mechanical Engineering/Air-conditioning & Refrigeration

2) Knowledge & skills in refrigerators, washing machines and other home appliances servicing and repairs

3) Team player, Trustworthy, Customer-oriented and Attention to detail

4) Process class 3 driving licence

5) Computer skills with MS Office applications knowledge

6) Team player, Trustworthy, Customer-oriented and Attention to detail

Job Description:

· Ensure smooth running of daily service operation and resolve on-site operational issues and customer service level satisfaction

· Review and improve standard operating procedures for service and new equipment preparation

· Lead, manage and motivate a team of production workforce & highly productive workshops operations

· Work well with the Engineer, Mechanics on the follow up updates of service calls and job delivery

· Build good relationship with the team and management to meet

· Maintain and comply to safe working environment accordance to safety regulations and MOM work requirements

Job Requirements:

· Minimum 3-5 years of experience handling service operation coordination, preferably in heavy equipment related industry such as reach stacker, crawler crane, excavators, trucks and forklift will be an advantage

· Possess good understanding of business objectives in service operations

· Deliver high level of service & performance – including balancing the resources, priorities of service requests and customer satisfaction / returns

Only shortlisted candidates will be contacted. Do indicate notice period required and expected salary in the resume

The Client Service team is a support centre assisting Clients on Account, Operations and IT related enquiries and reports; and granting access to Applications like Trading Platform, Reporting tools, Partner Client Configuration Manager and Partner Client Chat.

Client Service is also responsible for digitalising the self-help journey and process improvements.

This role will be working closely with the Client Service team based with our asia partners and Headquarters, to support the business teams in APAC.

Responsibilities:

• Responsible in providing excellent customer service to all clients through Inbound and Outbound Calls, Chats and CRM cases
• Work by strategy for case management prioritized by client segmentation then FIFO for all work, unless specified differently
• Responsible for handling incoming support and incident queries
• Technical support and access administration
• Assist clients on funding and transfer queries
• Trading Platform and Product assistance and queries
• Client reporting queries
• Client data maintenance
• Account updates and amendments

Service Level Mandate:

• Know and understand our customer needs.
• Gain and maintain product knowledge.
• Use of all trading platforms and client tools proficiently.
• Understand and apply the tiered service level to all client queries regardless of inception.
• Fully competent in CRM usage and queue management, according to Team guidelines and SLAs whilst maintain ownership of escalated issues.
• Understands the client life cycle stages in CRM and related processes.
• Initiate new or update existing WINs and procedures.
• Gain awareness and knowledge on new innovation and products.
• Work according to compliance rules, regulations and understanding of risk management.
• Actively take part in and act as driver in Lean process and meetings

Requirements

• Minimum Diploma holder, at least 1 – 2 years customer service experience preferably within Financial Services industry. Some knowledge of various financial products will have an added advantage
• Possess good spoken and written communication skills in English and Japanese as this role will need to handle Japanese client issue in Japan.
• JSDA licensed holders are preferred.
• Ability to follow clear guidelines and to ensure adherence to all compliance policies and procedures
• Ability to take ownership of set tasks & targets
• Has passion for providing excellent Customer Service
• Professional disposition with an outgoing personality
• Able to work as part of a team and independently when necessary
• Capable of multitasking and meeting deadlines in a dynamic environment
• Diligent and great attention to detail
• Strong organizational skills and able to prioritise
• Able to work on scheduled public holidays and scheduled shift

The Senior Service Delivery Manager manages the service delivery portfolio across Singtel Commercial Projects. This includes day-to-day operation matters, SLA performance of our managed services, leading our delivery teams across various service functions, and be the client engagement on delivery matters. This role will act as the SPOC for Customer engagement on service delivery matters, and will be part of the Client Delivery Engagement, Global Delivery organization structure.

Service Delivery

• Service Delivery incorporates the end-to-end deliverables of the Service Contract delivered by Singtel Group (or its sub entities). This includes client engagement with Customer and managing external and internal stakeholders’ expectations and deliverables outcome.
• This will also cover the growth of the account and looking into delivering excellent Customer Engagement experience.
• The Service Delivery Manager (SDM) may manage delivery in a single, or up to multiple accounts subjective to the size and scale of the service contract.
• The SDM is also expected to make strategic and tactical plans in alignment of delivery to meet the contractual obligations (SLAs) to our customers.
• The SDM will act as the SPOC, for Customer engagement on service delivery matters, and will be part of the Client Delivery Engagement, EDMS organization structure.

Operations

• The SDM is expected to lead both the Service and Technical delivery team in day-to-day operations matters, and ensure services are delivered sustainable model to meet our SLA deliverables.
• Operations delivery includes leading team on delivery excellence, and drive towards continuous service improvements, and to enhance the service values to the customer.
• The SDM is also expected to engage and manage 3rd party partners, to align their delivery competency and capabilities with Singtel service contract to our customers.

Financial Management

• The SDM is expected to manage the financials for the service projects under his purview. This includes recovery of costs in respective cost centers in a healthy state.

People and Growth

• The SDM is expected to have people management on the delivery teams, either under direct or indirect management (eg. 3rd party partners or contractors).
• The SDM should also conduct routine communications with the members of the delivery teams, and their own direct reports. This includes weekly/monthly/quarterly/half-annually/annually meetings, one-on-one sessions and performance assessments as deemed required.

Skills for Success:

• Min. 6 years in general service delivery, in 1 or more Technical Domain or Min 2 years working in enterprise scale IT environment.
• Good to have min. 10 years in senior delivery role managing in at least 1 Technical Domains (or multiple technical domains) in enterprise environment.
• Experienced in Service Delivery Management.
• ITIL Foundation knowledge.
• Proficient in at least 1 technical workstream (Network, System, DB, Storage, Hosting, Cloud, Workplace services).
• Good to have project management skillset.

Patient Service Officer

Job description

Roles & Responsibilities

Responsibilities:

Front Desk Services

Prepare service reports by collecting and analyzing patient’s information

Attending incoming calls (new enquiries or exisiting patients)

Change or cancel patient’s appointments

Patient Servicing and Relationships

Register and maintain patient’s account by recording medical and personal information data

Building and maintaining relationships with new and existing patients (New, Existing & VIP Referrals)

Resolve service problems by clarifying the patient’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up with patients to ensure resolution (via multiple channels such as calls, email, mail or social media)

Service Improvement Initiative

Keep records of patients’ interactions, process patients’ accounts and file documents accordingly.

Follow and update communication procedures, guidelines, and policies

Greet patients warmly and ascertain problems or reasons for calling

Compile reports and analyze on patient’s overall satisfaction

Requirements:

Excellent interpersonal and communication skills.

Excellent customer-service mindset.

At least Secondary School/'O' Level,NiTEC

Strong interpersonal and communication skills

Required language(s): English, Mandarin (to liaise with our Chinese patients)

Responsible and willing to learn

Caring and cheerful personality

Able to work in a team

Responsibilities

• Overseeing and managing the team’s day-to-day automotive operations
• Review and streamline work processes for greater effectiveness and efficiency
• Provide guidance and direction in the management, planning, organising, coordinating and operational processes of the automotive department.
• Develop, mentor and guide staff with good leadership and ensuring succession planning
• Ensure proper implementation of company’s system, policies and procedures
• Ad hoc duties as assigned by the senior management

Qualifications & Work Experience

• Working Experience in the Automotive Industry would be advantageous
• Diploma in any Mechanical or Engineering disciplines, Business Administration or relevant subjects with a minimum of 3 years’ experience in service operations and technical analysis.

Skills

• Proficient with Microsoft Office (i.e. Word, Excel, etc)
• Customer Service-oriented

Ensure Customers' orders are processed accurately

Liaise and update customers timely

Good time management skills,prioritize tasks and able to work under tight schedule and pressure

Able to work independently with good problem solving skill

Patient Service Officer

Job description

Roles & Responsibilities

Responsibilities:

Front Desk Services

Prepare service reports by collecting and analyzing patient’s information

Attending incoming calls (new enquiries or exisiting patients)

Change or cancel patient’s appointments

Patient Servicing and Relationships

Register and maintain patient’s account by recording medical and personal information data

Building and maintaining relationships with new and existing patients (New, Existing & VIP Referrals)

Resolve service problems by clarifying the patient’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up with patients to ensure resolution (via multiple channels such as calls, email, mail or social media)

Service Improvement Initiative

Keep records of patients’ interactions, process patients’ accounts and file documents accordingly.

Follow and update communication procedures, guidelines, and policies

Greet patients warmly and ascertain problems or reasons for calling

Compile reports and analyze on patient’s overall satisfaction

Requirements:

Excellent interpersonal and communication skills.

Excellent customer-service mindset.

At least Secondary School/'O' Level,NiTEC

Strong interpersonal and communication skills

Required language(s): English, Mandarin (to liaise with our Chinese patients)

Responsible and willing to learn

Caring and cheerful personality

Able to work in a team

Job Types: Full-time

We are currently seeking Customer Service Executives / Office Admin to join our team in a professional office environment. As a Customer Service Officer/Executive, you will be responsible for delivering exceptional customer service to our clients and ensuring their satisfaction with our products and services.

You may direct resume to whatsapp +65 9863-7558 or submit via this job portal.

Responsibilities:

• Responding to customer inquiries via phone, email, or chat and providing assistance in a timely and professional manner
• Handling customer complaints and resolving issues to the customer's satisfaction
• Maintaining accurate records of customer interactions and transactions
• Collaborating with other departments to ensure customer satisfaction
• Assisting with administrative tasks as required

Requirements:

• Previous experience in customer service, preferably in a hotel industry
• Excellent communication skills, both verbal and written
• Strong organizational and multitasking skills
• Attention to detail and accuracy
• Ability to work independently and as part of a team
• Positive attitude and proactive approach to work

Benefits:

• Competitive salary based on experience
• Full benefits package in accordance with employment law
• Opportunity to work in a professional environment with like-minded peers

If you are a motivated and reliable individual with a passion for providing excellent customer service, please submit your application for consideration. You may direct resume to whatsapp +65 9863-7558 or submit via this job portal.

We look forward to hearing from you!

Website: http://www.technofied.com/about-us/ Location:

Office Location: 37 Tannery Lane, Level 06-02. Singapore 347790

Job Types: Permanent, Full-time

Benefits:

• Additional leave
• Health insurance
• Professional development

Supplemental pay types:

• 13th month salary
• Overtime pay
• Performance bonus
• Retention bonus

About the Company

Our Client is a global leader in logistics and supply chain solutions serving companies across multiple industries.

Responsibilities

We’re looking for a motivated Service Delivery Executive (Logistics) to be a key point of contact for clients, providing customer-centric service to maintain long-term client relationships in the Asia Pacific region.

• Manage shipment import and export within the Asia Pacific region;
• Collaborate with internal and external stakeholders on service delivery details;
• Engage in inbound and outbound operational activities;
• Perform escalating and reporting of deliverables and data input;
• Work closely with internal teams and departments on review and stocking of inventory;
• Work closely with internal cross-functional teams to define, plan and execute service improvement projects in a timely manner;
• Support regional service delivery projects.

Requirements

• 2 years of relevant experience in the logistics & supply chain industry;
• Experience managing import and export activities in the Asia Pacific region;
• Knowledge of Microsoft Office;
• Knowledge of SAP;
• Strong communication and negotiation skills;
• Meticulous and detail-oriented;
• Able to work well independently, as well as effectively in a team;
• Highly organised and detail-oriented.

Employment Details

• Attractive benefits and remuneration

Get in touch with us

If you’d like to explore this opportunity, please reach out to Cleon Tan (Regn No. R1547199) at [email protected] for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

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