Total 17,403 service operations manager job vacancies in Customer Service category in Singapore

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Product Specialist to join their Sales Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Field Service Engineer:

• Deliver after-sales support, including installation, commissioning, and maintenance of laboratory and research equipment.
• Offer technical guidance and consultation to clients.
• Address and resolve customer issues promptly and effectively.
• Compile and submit detailed service reports.

Requirements:

• NITEC / Diploma in Electronics or Mechanical Engineering
• 1 - 2 years experience in life science industry
• Possess vaild Class 3 drving license and own transport is an added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Responsibilities:

· Register patients and update patient information in the system

· Schedule appointments and manage the appointment calendar

· Answer phones and direct calls to the appropriate department

· Assist with patient inquiries and provide information about services

· Maintain patient records and ensure accuracy and confidentiality

· Ensure a clean and organized reception area

· Other administrative duties as assigned

Requirements:

· Min. O level/ diploma or equivalent

· Knowledge of medical terminology is a plus

· Excellent communication and interpersonal skills

· Strong attention to detail and accuracy

· Ability to multitask and work in a fast-paced environment

· Proficiency in Microsoft Office Suite

· Compassionate and empathetic attitude towards patients

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Esther Lim Suk Hui

EA Personnel No: R1872808

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

• Responsible for the effective and efficient management of the Liaison Centre’s call centre and customer service areas
• Provides operational oversight on all aspects of the Centre’s operations, including extending support and guidance should the team be activated for 24/7 on-call duties.
• Lead the review and implementation of work processes, policies, and procedures to ensure high level of service and operational efficiency
• Identify opportunities for improvements in service delivery and work with internal and external stakeholders (business partners) to review operational workflows for a well-coordinated patient journey across the hospital
• Monitor complaints/feedback and guides the team in resolutions
• Develop and institute quality audits of the department to ensure high service standards and adherence to procedures and guidelines
• Build a strong and competent team that can deliver high service standards
• Promote a working environment that supports work satisfaction

JOB REQUIREMENTS

• A Bachelor’s degree in any discipline
• At least 5 years working experience in a supervisory/leadership role in the healthcare industry or any service-related industries with frontline/customer-fronting roles managing teams
• Excellent communication (oral and written) and interpersonal skills
• Service oriented individual with passion for healthcare industry
• Process-driven and customer-focused
• Strong leadership and supervisory skills and able to command respect from team members
• Good organizational and stakeholder management skills
• Able to think on the feet, solve problems and make sound decisions
• Able to exercise initiative, manage pressure and multi-task in a fast-paced environment and work across departments/functions in a large and complex organization

For interested candidates, please send your most recent and updated resume to [email protected]

Subject heading: Patient Liaison Centre Manager

Andrea Eunice Tan Min Er
(R23112594)
Recruit Express Pte Ltd E
A License No. 99C4599

We Are

YouTrip is a Southeast Asian financial technology company dedicated to creating the next-generation of digital financial services for consumers and businesses. In 2018, we launched the region’s first and leading multi-currency payment app.

With our consumer and corporate products, YouTrip and YouBiz, we empower users with the most affordable and convenient financial innovations. YouTrip is a Major Payment Institution licensed by the Monetary Authority of Singapore (MAS), and owns principal memberships and issuing licenses with two of the largest card schemes, MasterCard and Visa.

YouTrip has been recognised by industry experts, winning awards for FinTech Employer of the Year by MAS and Singapore Fintech Association (SFA), Most Innovative FinTech Company in Southeast Asia and Best SME Finance Management Platform from APAC Insider’s 2023 Singapore Business Awards. We were also recently recognised as one of the Top Startups in Singapore by LinkedIn, further cementing our position as a leading fintech company in the region.

Our culture is entrepreneurial, open & inclusive, and teamwork-oriented. We are looking for talents with the aspiration to thrive in a rapidly growing business in the exciting FinTech space.

You Will

• Attend to day-to-day customer inquiries through phone calls and emails in a timely and accurate manner;
• Resolve issues and troubleshoot technical problems by working with other departments;
• Stay on top of product feature releases and maintain an in-depth knowledge of how YouTrip functions;
• Provide critical customer feedback to internal stakeholders to ensure that our product is up to customer expectations;
• Perform other related duties as may be assigned from time to time
• Attend to potential complaints raised by BPO team including but not limited to level-2 escalations
• To capture Red Flags via close monitoring of overall Ticket aging i.e External Threats (CEO, Social Media. MAS, etc.)
• Raise Red Flags as per our Escalation Guideline SOP
• To monitor Level-1 team adherence i.e ensure that L1 reported for duty as per Schedule
• Manual ticket allocation including pulling out and merging Chargeback tickets
• Take over cross team escalations where CS team are being tagged for action
• Adhoc tasks as assigned by manager i.e Internal Approvals

You Are

• Customer Service Enthusiast – You are passionate in driving operational excellence with a strong customer-oriented mindset. Ideally 5 years of relevant experiences. Experiences in Fintech / Banking or a call center environment is preferred. A bonus if you have exposure to Zendesk and Slack.
• Self-Driven Attitude – You are self-driven and able to work in a fast-paced environment with tight deadlines.
• Independent Worker & Team Player – You are able to work independently, or with a team, demonstrating strong interpersonal, leadership and organisational skills. You are also able to promote a culture of collaboration and teamwork across organization to optimise overall business growth
• Natural Communicator – You have strong interpersonal and communication skills with all levels of the organization from team members to executives
• Self-Starter – You are ambitious to learn and be challenged, and possess a detailed oriented mindset

What You can Expect from Us

• An innovative culture that encourages talents to work highly collaboratively in a respectful, friendly environment
• Access to a deep bench of technical and business experts
• Working with an entrepreneurial team of people from across the region

To Apply

If you are interested in this position, please click Apply Now and send in your CV. Due to the high volume of applications, only shortlisted candidates will be contacted.

Pay Package

• Salary: Up to $2800*
• Yearly performance bonus: Up to 1 month of salary

*Salary to be offered

Patient Service Associate: Salary $2,300

Senior Patient Service Associate: Salary $2,800

• Able to work in any of the following shift: AM – 7:30AM to 5:00PM; MID - 9:00AM to 6.30PM; PM – 12:30PM to 10PM (Shift shall be rostered. - With 1 hour of meal time)
• 5 days work week, inclusive of 1 weekend work day

Job Description

• Handle customers’ enquiries (not limited to phone calls, email, live chat, instant messaging)
• Manage protocols (such as fire & emergency messages)
• Liaise with other department enquiries and requests
• Manage customers’ feedback
• Make accurate data entry to the CRM System and maintain records.
• Participate in trainings, tests and audits when required.

Requirements:

• Proficient in MS Excel / office
• Customer service oriented

Duties and Responsibilities:

• Register and schedule appointments for patients
• Assist doctors with administrative tasks and/or simple procedures
• Manage email, phone and upfront enquiries from patients
• Perform cashiering duties
• Provide chaperone assistance to patients
• Ensure overall décor and cleanliness in the clinic

Requirements:

• Min GCE N/O, Nitec in any discipline
• Good interpersonal and communication skills

For interested candidates, please send your most recent and updated resume to recruithealthcare@recruitexpress.com.sg

Alicia Cheong Ling Wei
R1104785
Recruit Express Pte Ltd
EA License No. 99C4599

Responsibilites:

• Receive and record all inquiries, gathering caller details such as name, company, and contact information for follow-up by sales staff.
• Aid in preparing proposals based on information provided by Sales and Marketing teams, both verbal and written.
• Generate invoices and compile monthly reports for consolidated billing purposes.
• Maintain and organize the filing system and waste information on SWM software.
• Assist the Customer Service Manager in ensuring smooth daily operations within the team.
• Support the Customer Service Manager and Sales Director in customer care matters, including handling feedback and complaints, and gathering market intelligence.
• Update the customer database with information on existing and potential customers.
• Coordinate with various departments, such as logistics and operations, to ensure customer requirements are met effectively.

Requirements:

• Diploma holder and above
• At least one year Customer Service experience
• Adaptability, problem-solving, and analytical skills
• Good communication skills and pleasant personality

Interested applicants, please write in through MyCareersFuture with detailed resume in MS Words format.

EA License Number: 23C1730

Please Provide:

1) Availability

2) Current/ Expected salary

3) Reasons for leaving previous employments

We regret that only shortlisted candidates will be notified.

Working Day

• Full time: 5.5 days work week
• Part time: 3 days work week, depending on the reservations for the week

Salary

• Full Time - Up to S$3,500 (depends on work experience)
• Part time - Up to $2,000 (depends on work hours)

Working location: CBD (Walking distance from Telok Ayer MRT Station)

Roles and Responsibilities

• Provide smooth and efficient services at the Restaurant
• Prepare opening and closing of Restaurant
• Standard service duties which include taking and processing food orders, receiving and handling guests, cashiering, preparation of beverage etc
• Provide friendly, excellent quality service to all guests
• Clear and reset counters or tables
• Execute any other ad-hoc duties and responsibilities as assigned

Requirements

• Minimum Secondary school education with ‘O’ Level passes
• Experience in Japanese fine dining environment will be an advantage
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• Possess good command in English
• Great team player and customer service oriented
• Possess Food Safety and Hygiene certification
• Able to work on evenings, weekends and public holidays

Please click on APPLY button or send your resume directly to [email protected] with your availability date and expected salary.

• Assist in the daily operations of specialist outpatient clinic
• Attend to walk-in patients and phone calls
• Appointment booking for patients
• Handle patient's registration and data entry
• Collection of payment from patients
• Handle insurance claims and accounting
• General administrative duties in the clinic, as assigned by the clinic manager
• Perform vision test e.g visual acuity (training provided)

Requirements:

• At least 2 years of experience in the similar industry.
• Well-versed in MS Office Applications would be preferred.
• Immediate starter is a plus

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R2093254

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Claudine is a French neo-brasserie by Chef Julien Royer, located on Dempsey Hill. Claudine presents an intimate side of French cuisine and genuine hospitality, inspired by the joys of home.

Claudine is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You'll be in charge of:

• Prepare the restaurant for opening and closing
• Dress the tables with the correct number of place settings, including crockery, silverware, glasses, and napkins.
• Maintain restaurant's overall cleanliness at all times
• Readily stand by at the pass, pick up dishes which are ready to be presented to the guest
• The ability to explain the ingredients used and/or methods on how to enjoy the dish when presenting the dish to the guest
• Proactive and able to anticipate guests' needs.
• Assisting station-in-charge to ensure that all guests’ needs are met, and to detail tables in between courses.
• Refresh the table with finesse once guests have finished their starters and main course (each course)
• Other additional task includes setting up and breaking down tables, restocking supplies, using the glassware dishwasher and other cleaning duties

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.

https://www.lobehold.com/playbook

https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80687635.

Should your application progress to the next stage, we will be in contact to arrange an interview.

Job Title: Customer Service Representative

Location: 77 Robinson Road

Key Responsibilities:

1. Respond promptly and professionally to customer inquiries via phone, email, and chat.
2. Provide accurate information about the Automotive products, services, and policies.
3. Assist customers with product inquiries, technical support, and warranty claims.
4. Troubleshoot and resolve customer issues and complaints in a timely manner.
5. Coordinate with internal departments, including sales, marketing, and technical support, to address customer needs effectively.
6. Process orders, returns, and exchanges according to company policies and procedures.
7. Maintain accurate records of customer interactions and transactions using CRM software.
8. Monitor customer satisfaction levels and identify areas for improvement in service delivery.
9. Stay up-to-date on product features, industry trends, and competitive offerings.
10. Provide feedback to management regarding customer concerns, trends, and opportunities for improvement.

Qualifications:

• High school diploma or equivalent; bachelor’s degree preferred.
• 2+ years of experience in customer service or related field.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Ability to multitask and prioritize tasks effectively.
• Proficiency in Microsoft Office and CRM software.
• Knowledge of automotive industry and electric vehicles is a plus.
• Fluency in multiple languages is an advantage.

Benefits:

• Competitive salary commensurate with experience.
• Comprehensive benefits package, including health insurance, retirement plans, and paid time off.
• Opportunities for career advancement and professional development.
• Dynamic and collaborative work environment with a diverse team of professionals.

Job Description:

• Engage patients in clinics/hospitals with program enrolment
• Aid in staff/patient education and engagement during roadshows and on-site events
• Assist with ad-hoc administrative work, if necessary

Job Requirements:

• Minimum GCE “N” Levels

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Position: Service Crew

Job Description

As a Service Crew member, you are the face of our restaurant, responsible for creating positive dining experiences for our guests. Your key responsibilities include:

• Guest Interaction: Warmly greet and welcome guests. Accurately take food and beverage orders, noting any special requests or dietary needs. Answer menu inquiries and provide recommendations.
  
• Maintenance of Cleaniness: Promptly clear and clean tables after guests leave, reset table to a clean state ready for the next customer. Ensure the cleaniness of the restaurant.
  
• Restaurant Support: Assist with stocking supplies and notify when ingredients are going to run out.
  
• Collaborating with the Kitchen: You will work closely with the kitchen staff, communicating orders, ensuring timely delivery of food, and addressing any issues or modifications requested by customers.
  
• Customer Satisfaction: Actively listen to customer feedback. Address any concerns promptly and professionally
  

Requirements

• Education: Secondary education or equivalent experience preferred.
• Experience: Prior restaurant or customer service experience a plus
• Language Skills: Fluency in Mandarin and/or English to communicate effectively with the team and customers.
• Hygiene Certificate: Preferred (training will be provided if needed)
• Key Skills: Excellent communication and interpersonal abilities. Patience and a positive attitude, ability to work well under pressure in a fast-paced environment. Strong teamwork and collaboration skills
  

We Offer

• A fun and dynamic work environment
• Opportunities for growth and development within the company

Job Descriptions

• Working at Japanese Fine-Dining concept Yakiniku restaurant
• Serving and giving presentations of food & drinks to guests as well as help grilling beef at guest's table
• Taking orders, making drinks, and settling bills
• Cleaning and preparing for the operation
• Ensuring that guests are having a great time throughout their dining experience
• Sales and Staff management.
• Maintain and improve the Service quality as a team

Job Requirements

• Preferred 1~2 year of service experience at the Fine Dinings or Hotels
• Passionate and team-oriented character
• Non-selfish and willing-to-learn attitude
• Experience working as a Restaurant Supervisor is advantageous. *but not mandatory
• Experience working in Japanese restaurants is advantageous. *but not mandatory
• Able to communicate in Englishd

Benefits

• Health insurance
• Monthly sales Incentive Program
• Staff meal provided
• Staff discounts and Referral Incentive Program (up to $200),
• Birthday Vouchers/Yearly vouchers
• Career/Self development Grant
• Payout of unused AL/PH
• Opportunities to progress internally
• Performance review half-yearly

Working hours

• 5 day work week |
• 11:00am to 10:30pm(1.5hr break) daily
• OT Payable after 44 hours

Responsibilites:

• Establish and maintain a customer-centric approach within the customer service operation, prioritising customer satisfaction while fostering positive relationships with both customers and staff.
• Implement and uphold customer service standards and procedures to ensure consistency and quality in service delivery.
• Provide comprehensive customer service support to the department store, including but not limited to Goods and Service Tax Refund, Smart-Card applications, Public Announcement, and Lost and Found cases/reports.
• Ensure prompt and efficient resolution of customer issues and concerns, prioritising customer satisfaction as the primary objective.
• Responsively address customer inquiries, diligently follow up with necessary actions, and proficiently manage customer feedback and complaints to achieve swift resolutions.
• Compile and analyze customer feedback and suggestions to identify opportunities for enhancing service standards and continuously improving the overall customer experience.

Requirements:

• Minimum GCE O Level
• At least 1 year of customer service experience for Junior role
• Good communication and interpersonal skills
• 5 days work week with 2 rotating off days
• Rotating shift system, 930am to 630pm / 1240pm to 940pm (Shift allowance is provided)

Interested applicants, please write in through MyCareersFuture with detailed resume in MS Words format.

EA License Number: 23C1730

Please Provide:

1) Availability
2) Current/ Expected salary
3) Reasons for leaving previous employments

We regret that only shortlisted candidates will be notified.

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Field Service Engineer (Laser machine & Semiconductor Equipment)

• Office: Bendemeer, most of the time at customers site (island-wide)
• 5 days Mon-Fri 830am-530pm,1 hour break
• S$3,500 - S$4,000

Job scopes and requirements:

• Install, troubleshoot, repair & service of laser machine.
• Carry out regular maintenance, repairing of equipment/machines and follow up on work orders, onsite-support equipment/machines installation
• Diploma in Electrical /Electronic or Engineering.
• 1-2 years working experience in Laser Application Equipment and Semiconductor Industrial, knowledge of electrical & mechatronics.
• Willing to travel island-wide

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Responsibilities:

• Strategically develop and execute sales plans to meet or exceed sales targets.
• Lead and mentor the CS team towards achieving business goals.
• Stay updated on product knowledge to provide accurate information to customers.
• Generate delivery orders and invoices for clients.
• Follow up diligently to ensure adherence to credit terms by clients.
• Manage customer orders and communicate requirements to internal stakeholders (Supply Chain, Operations, Finance, Quality Assurance, Logistics, Product Development)
• Analyse customer order history, monitor repeat orders, take actions to understand situation and alert the Sales Director /Senior BD Executive on follow-up actions.

Requirements:

• Experience in handling customer orders and coordinating with production and delivery teams.

HOW TO APPLY:

Interested applicants, please send your latest resume to ref16(at)trustrecruit.com.sg or click on “Apply Now” and provide the below details in your resume.

• Current salary (breakdown)
• Expected salary
• Notice period
• Reason of leaving

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Charmaine Tin Zi Jin

EA Personnel Reg No: R23113892

Job Responsibilities:

• Answer phone calls and handle customer enquiry.
• Assist in preparing quotations and order processing.
• Monitor delivery and liaise with customers.
• Follow up on enquiries and on time payment by customers.
• Maintain good rapport and improve good customer relations.
• Ensure all enquiries and orders are processed, checked,documented and filed.
• Any ad hoc duties as assigned.

Requirement:

• N level / O level / Nitec / Higher Nitec in any discipline or at least 2 years working experience in similar role
• Candidate with Engineering or Technical background will be preferred
• Proficient in Microsoft Office
• Attentive to details, effective follow up skills and customer oriented mindset
• Good interpersonal and communication skills
• 5 working days per week
• Working location : Joo Koon

Intensive in house training will be provided to those without relevant working experience

Job Descriptions

• Manage customer flow and seating arrangement
• Greet customers, take orders, serve food and beverages and clear tables
• Respond promptly to customers’ enquiries with a consistently positive and helpful attitude, including answering questions about the menu.
• Ensure restaurant cleanliness daily by clearing tables, returning dishes to the kitchen, sweeping and mopping floors, washing and sanitizing kitchen utensils, and servicing restrooms.
• Handle guests’ concerns and complaints professionally and calmly to resolve problems according to restaurant policy.

Job Requirements

• No Requirements

Benefits

• No AWS but there is Bonus
• 7 days AL and 14 days medical leave

Working hours

• 6days (Tuesday Off)

Job Descriptions

• Ensure the smooth running of Kiosk operations
• Provide excellent customer service and ensure orders accuracy.
• Work in a team to attain high standards of product quality & service.
• Able to work independently during off peak hours
• Ensure that all in-store facilities conform to sanitary regulations and to ensure strict compliance with MOH’s legislation and Company’s policies and procedures.
• Operation includes closing/opening & clean up
• Perform other related tasks as assigned by managers and supervisors.

Job Requirements

• Driven and willing to learn.
• Able to work independently in a fast-paced environment.
• Able to commit rotational shift, weekends and public holidays.
• Beginners are welcome

Benefits

• Monthly Incentives
• Variable Bonus
• Meal & Uniform provided
• Annual Leave & Medical Leave

Working hours

• 5days work week

Job Descriptions

• Manage customer flow and seating arrangement
• Greet customers, take orders, serve food and beverages and clear tables
• Respond promptly to customers’ enquiries with a consistently positive and helpful attitude, including answering questions about the menu.
• Input orders into a point-of-sale system and collect payment using a credit card machine/ cash register.
• Prepare and serve hot and cold beverages according to standard operating procedures.
• Ability to make coffee using espresso machines will be an added advantage
• Ensure restaurant cleanliness daily by clearing tables, returning dishes to the kitchen, sweeping and mopping floors, washing and sanitizing kitchen utensils, and servicing restrooms.
• Handle guests’ concerns and complaints professionally and calmly to resolve problems according to restaurant policy.
• Maintain a neat and tidy appearance by wearing a uniform and adhering to a corporate dress code.

Job Requirements

• 1~2 years of relevant exprience

Benefits

• Attendance allowance of $100 for 1 month of perfect attendance
• 14 days annual leave
• 14 days medical leave
• 60 days hospitalisation leave

Working hours

• 6days 44hrs

Job Summary

Warranty Cost Planning & Support
•Responsible with tabulation and reporting of monthly warranty support cost across Sales Companies and Product categories.
•Responsible with Budget Planning and Forecast for warranty support cost.
•Analyse the reason of gap (if any) between Actualized spending vs Planning.
•Responsible on data update and maintenance in warranty cost recording system (TM1, SAP)

Support Extended Warranty function.
•Support the setup of extended warranty package and price for company’s products.
•Support respective Business Units Go-To Market strategies with the right, compliant and efficient processes.
•Support extended warranty cost and profitability reporting and analysis.
•Provide prompt support to the management and team for any other assignments/duties that are required based on business needs.

Key Accountabilities
•Timely submission of AS cost monthly/BP/FC reporting to FinancEe.
•Provide quality review/analysis/reporting of Warranty cost.
•Ensuring ESCs and Product Group cost ratio are actualized to target.

Key Job Requirements

Job / Skills Competencies
•Strong data analysis skill, especially dealing with cost/ profit.
•Good collaboration, communication (verbal/written), and presentation skill.
•Possess problem-solving and continuous improvement mindset.
•Proficient in Microsoft Office Suite, Dashboard (Power BI/Lumira).
•Working experience with ERP systems (preferably SAP).

Critical Work Experience
•Minimum 5 years after-sales service, especially within the scope of cost forecast/management and extended warranty related function.

Qualifications
o Diploma or Degree in Business/Finance/Management

To help us process your application, please visit www.gmprecruit.com/current-jobs to upload your resume on our website with GMP Job Code: 24491

GMP Recruitment Services (S) Pte Ltd   |   EA Licence: 09C3051   |   EA Personnel: Juancho Villafuerte   |   Registration No:R24119907

Our client is a MNC company, one of the leading players in the Environmental sector. Due to business needs, they are now recruiting a Customer Service Executive to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities:

• Create profiles for the company’s new customers in the internal customer management software, and ensure adherence to the company’s guidelines
• Communicate and work closely with the various teams on the reception of customer orders, and liaise with the various customers accordingly on receipting/forecasting
• Input/Maintain data records using the company’s system for the various customers job orders
• Prepare the various customers’ account summary/statement and manage the invoicing process
• Liaise with both customers and company stakeholders on pricing/transfers
• Handle the various payment preparations with utmost confidentiality
• Address/Resolve the various customer concerns effectively and efficiently
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 2 years of relevant working experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)

Job Descriptions

Service Ambassador reports directly to the Assistant Entity Manager 1 & 2 and Entity Manager

• Welcomes customers when they arrive.
• Greets diners to the table upon arrival and introduces them to the menu.
• Maintains familiarity with menu items and brand information to answer customer’s questions and give recommendations.
• Ensures proper hygiene as prescribed in the company guidelines
• Understands and adheres to proper food handling, food safety and sanitation standard during food preparation, serve and clean up. Ensures proper uniform, punctuality and grooming are according to company policy and standard.
• Taking orders of the customers and entering them into the POS system to be processed and transferred to the kitchen.
• To receive and confirm reservations.
• To collect food orders from the kitchen and verify that it is plated correctly.
• Processes payments to customers.
• Dishwashing of dirty cutleries.
• Proactive in handling and resolving customer’s problems, if necessary.

Benefits

• Able to redeem at least 1 meal per shift at any of our entities.
• 20% off to family and friends across our outlets.
• Uniforms provided
• 10 days Annual leaves + 1 every each year of service
• 14 days outpatient sick leave, 60 days hospitalisation (inclusive of outpatient)
• Able to claim $30 per visit to the clinic (max $200 a year)
• Able to claim $100 dental a year
• Monthly-based sales incentives
• Annual training allowance of $500
• Referral bonus up to $1,200
• 1 week paternity leave (non-Singaporeans)
• Baby Bonus, $300 per child
• 1 day birthday leave
• Corporate discounts with our partners

Working hours

• 50 hours, 5 days a week, non-fixed off days.
• Rotating shift.

3 Rotating Shifts,

• 7am – 3pm
• 12pm – 9.30pm
• 9pm – 7.30am

Rate:
1st Month: $10/h

Responsibilities:

• Creating a positive experience by welcoming and assisting clinic patients.
• Preparing patient files by obtaining personal and health information.
• Maintaining patient data records for evaluation and health insurance purposes.
• Performing minor diagnostic tests and procedures as directed by healthcare professionals.
• Promoting patient safety by maintaining a clean and hygienic environment.
• Mediating between patients and healthcare providers.
• Guiding patients through the clinic's various facilities and procedures.
• Setting up and stocking examination and procedure rooms.
• Sterilizing medical equipment and sanitizing designated areas.

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!

Interested candidates, please submit your resume to [email protected]

Alison Chen

Outsourcing Team

Personnel EA License No.: R1875164

Recruit Express Pte Ltd (EA Licence No.: 99C4599)