Total 17,535 service operations manager job vacancies in Customer Service category in Singapore

Position title : Service Crew

Location: Islandwide

Working Days: 5.5 days, Offday on Saturday or Sunday

Working hours : 44 Hour per Week

[weekdays schedule]

7:00am -4:00pm

8:00am- 5:00pm

12:30pm-9:30pm

[weekends schedule]

8:30am-4:30pm

SERVICE

• Provide service to all customers according to service standard and procedures
• Responsible for the preparation work of restaurant opening and closing operation hours
• Answering customer’s queries regarding menus, ingredients or any other product related queries.
• Includes bar and cashier duties
• Assist in training of new part timers
• Maintain quality, service & cleanliness at all times
• Any other job related duties requested by Restaurant Manager

You will be responsible for your individual target, including the following job responsibilities:

· Engage and establish good relationships with Prospects, from assigned pool of leads.

· Maintain a high level of professionalism and service while speaking to Prospects or Clients.

· Manage appointment cancellations and reschedule new appointments with prospects promptly.

· Conduct regular calls with the Prospect or Client to book appointments for him/her.

· Call Prospect or Client to remind them on their appointment.

· Any other ad hoc duties assigned by supervisor or Management.

Requirements:

· Minimum 1 year of outbound call centre experience.

· Excellent interpersonal and communication skills.

· Good language proficiency to correspond with English and Mandarin speaking clients for booking of appointments.

Job Title: Customer Service Representative (ID1490)

Location: Yio Chu Kang, one way transport pick up at AMK or Yio Chu Kang

Working Hours: Mon to Fri, 8.30am to 5.30pm.

Salary: $2800-$3100

Benefit: AL 14 days, AWS, variable bonus or performance bonus

Job Responsibilities:

• Attend to all phone or fax sales enquiries from customers.

• Process customers’ quotations and orders in an efficient and timely manner

• Responsible for order fulfillment, and ensuring accurate input of Sales Order & Purchase Order to the system

• Close follow up with respective suppliers on the order & delivery status

• Process export documentation for shipments to other region

• Process documentation for LC negotiation (whenever applicable)

• Liaise with warehouse and freight forwarders to ensure timely pick-up and delivery of customers’ orders.

• Generate billings on a timely basis for all orders that were completed

• Support Sales team to meet their monthly forecast target

Job Requirements:

• Diploma in Business studies or equivalent

• Minimum 2 years customer service experience in order processing and export shipping

• Knowledge of L/C processing will be an added advantage

• Customer oriented with good communication & interpersonal skills

In a nutshell

This gig is all about ensuring all maintenance matters are dealt with efficiently, effectively, and safely (managing external contractors where needed to achieve necessary PPM procedures). You'll be monitoring and checking all maintenance areas and carry out maintenance procedures to a high standard ensuring all WH&S regulations are followed.

A day in the life

• Manage the snagging of the building in co-operation with contractors and the Club Manager.
• Take complete ownership and support the Operations and Experience Manager in all Safety responsibilities.
• Interface with all appointed sub-contractors so that they can complete their allocated work in a safe and efficient manner.
• Be responsible for the management and administration of maintenance agreements.
• Be responsible for the management of the building management system.
• Liaise with the landlord and the landlord representatives with regard to all base build issues, responsibilities, and standards.
• Ensure member information is handled in line with the privacy guidelines and maintain strict confidentiality to ensure it is not disclosed to any third party.
• Maintain a thorough understanding of Virgin Active's Brand Standards.
• Interpret and deliver the Brand Standards on a daily basis.
• Ensure all systems and procedures are followed in line with Safety working guidelines and procedures.
• Record all maintenance duties and tasks via the maintenance checklists.
• Keep all maintenance logbooks up to date.
• Ensure cost control of the repairs and maintenance supplies budget.
• Process purchase orders in line with guidelines.
• Compile and provide weekly, monthly and quarterly reporting.

Salary range: $3000 and up depending on experience:

We are looking for energetic individuals to join our company, Bella Group Pte Ltd, as service crew. We operate two well-established casual dining Italian eateries along the riverfront in Robertson Quay. With a change of management, we are sharpening our service standards and are willing to pay very competitively to attract the best people.

Website: www.bellapizza.com.sg & www.bellapasta.com.sg

Job Description:

* Work in a team to provide customers with the best floor experience.

* Take and manage orders and serve in a systematic manner

* Help set up restaurant for opening/ closing

Requirements:

* Some experience preferred but not compulsory as training will be provided.

* Able to communicate clearly in spoken and written English.

* Positive work attitude and cheerful personality.

* Willing to work and stand long hours in split shifts.

* Must be willing to work weekends and PHs.

* Full-time: 5.5 to 6 days work week. Team will rotate the half days.

* Salary will commensurate with experience.

Interested applicants, please send your resume to [email protected] , stating your expected salary and position of interest (full or part-time), availability date and last drawn salary and position. Shortlisted candidates should hear back promptly

[What you will be working on]

Lead in developing initiatives, platforms and supporting structures for encouraging  user empowerment, innovation and collective impact

• Translate the underlying principles related to empowerment, driving innovation and collective impact into initiatives suitable and value-adding to the social service sector
• Shape and employ levers (e.g. funding) towards culture change
• Consider how enablers (e.g. digitalisation, technology, use of space) can be tapped on and designed to enhance client outcomes and impact
• Design and pilot initiatives to mobilise the People-Public-Private sector towards innovation, empowerment and collective impact
• Work with external partners (e.g. MOHT, NVPC) to bridge domains areas (e.g. health, community) for service delivery and solutioning in a holistic and integrated way
• Mobilise resources as necessary to build capacity and capability in the sector for sustained change and positive impact
• Work with partners to evaluate the effectiveness of the initiatives

Cultivate a data culture to promote evidence-informed solutions and strong governance 

• Developing/enhancing platforms (e.g. Programme Evaluation System, Grant Portal) to allow NCSS’ efficient collection of and SSAs’ access to data and info (for programme management and fund application purposes)
• Practising good data collection and management (i.e. timeliness, cleanliness, security, relevance) through systems (e.g. donor management system, grants portal) for accurate analyses and upholding of grant governance
• Syncing with other systems to minimise duplication and ensure holistic representation
• Building capability in data management, analysis and application internally and externally

Build sector capability regarding empowerment, innovation and collective impact

• Partner with internal and external stakeholders for strategic reviews, shaping of solutions and the pilot-implementation of it
• Collate, translate and curate good practices towards models of care
• Develop capability building materials (e.g. guides, toolkits, playbooks, case studies) and create learning platforms to propagate the materials
• Facilitate the development of communities of practice so that new ways of working and skill-sets can be propagated, retained, deepened and enhanced

Others

• Research, conceptualise, experiment and iterate on other possible new ways of working that would enhance client outcomes, promote more effective service delivery and contribute towards positive societal impact
• Manage all communications and publicity of the implemented initiatives and solutions
• Report budget, KPIs and progress of projects
• Other duties as assigned

[What we are looking for]

Personal Competencies:

• Adaptable; able to handle ambiguity
• Capacity to think strategically and innovatively
• Both independent and a team player
• Self-motivated and action-oriented
• Able to interpret, analyse and present data
• Good communicator
• Attention to detail

Skills & Knowledge:

• Project Management
• Partner Engagement
• Critical thinking and Analytical
• Data management & analysis
• Human-centred design
• Systems-thinking
• Communications & Marketing
• Good interpersonal skills
• Good facilitation skills
• Change management

Experience:

At least 3 years of experience in social service sector (Manager)

At least 5 years of experience in the social service sector (Senior Manager)

Sushi Oono are high-end Japanese restaurant in Singapore, specialising in sushi and a Kaiseki experience.

We have the most famous Japanese chefs and professional sommeliers to provide the highest-end service.

We welcome you with a strong interest in Japanese cuisine to join our team.

Service Supervisor (Japanese Restaurant)

Job Responsibilities:

Provide excellent service and good relations with guests

Serve food and beverages professionally, adhering to high service standards

Ensure all duties are carried out according to SOP to meet and exceed standards in quality of food, service, safety and cleanliness

Assist the Restaurant Manager in daily restaurant operations

Company Benefit:

1 duty meal & uniform provided

Annual Leave and CPF contribution provided

Medical benefits

Company Insurance

5 days work week (Saturday shift is required)

Working hours 11:30am – 3:00pm and 6:30pm to 11:00pm

(8 hours/day , no overtime required, time may vary depending on the operation needs)

Requirement:

Able to communicate in English effectively

Singaporeans and PR only

No experience is required, training will be provided

Working Location: Mohamed Sultan Road (Fort Caning Mrt)

Start working date : late March/early April

Interested candidate, please submit your updated resume to [email protected]

Please indicate the below information in your resume:

- Current & Expected salary
- Reason(s) for leaving
- Availability to commence work

- Photo

Find Out Even More At: https://tinyurl.com/mindflex-fulltime

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,800-$4,300/Month (Inclusive of Regular Team Incentives)
• Base from $2,500-$3,500/Month & Monthly Incentives ($300-$800/Month)
• Management positions start from $4,000/Month base salary (for candidates identified with leadership potential)
• Clear Salary Progression & Annual Salary Review (Min 5-10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

Brief description of the Restaurant

Gustavo Burrata Joy is a casual and hearty Italian restaurant nestled in the vibrant Katong area of Singapore. Since our establishment in 2021, we have been dedicated to serving authentic Italian cuisine in a warm and welcoming atmosphere. With a seating capacity of 36, we take pride in providing excellent customer service to both regular patrons and newcomers alike.

Job Descriptions

• Welcome and assist guests with a friendly demeanor
• Take and process customer orders accurately
• Manage reservations and ensure smooth seating arrangements
• Provide excellent customer service and address inquiries or concerns
• Work collaboratively with the team to create a positive dining environment
• Maintain cleanliness and organization in the dining area
• Handle cash transactions and process payments accurately
• Adhere to restaurant policies and procedures

Job Requirements

• Good verbal communication skills
• Ability to work effectively in a team
• Reliability and maturity in approaching work tasks
• Prior experience in an Italian restaurant is a plus

Benefit

• Competitive salary
• Staff meals provided
• Opportunities for growth and advancement
• Positive and inclusive work environment

Working hours

• 5.5 days per week
• 44 hours per week
• Split shifts
• Sundays to Thursdays, with the last order taken at 9 pm, facilitating an early end to work

Be a Barista with an outstanding team that makes up the front-of-house service crew. Learn hand pour drip and espresso extraction methods, managing inventory, operations and supervisory skills, in our specialty coffee bars : Chye Seng Huat Hardware and PPP Coffee (Funan).

This is a role for you if you enjoy talking to, and being around customers in an energetic F&B environment. As a specialty coffee company at heart, you will get to experience the atmosphere and vibe of a well-known, homegrown, coffee company and gain exposure to the various segments of the specialty coffee industry in Singapore.

Note: PPP Coffee(Funan) and Chye Seng Huat Hardware are not a halal establishment.

Responsibilities

• Specialty coffee brewing skills
• Cashiering duties
• Daily operations
• Ordering and managing of inventory
• Managing internal and external events
• Serving customer food and drinks
• Remove and clean table from used dishes
• Any other ad-hoc duties

Job Requirements

• Customer Service Attitude
• Availability to work on weekends and holidays
• Able to commit to a minimum of 50 hours per month
• Able to commit to at least 3 months

Job Benefits

• Complimentary non-alcoholic drinks
• Family & friends discount on food & beverage
• Staff discounts on food & beverage

Salary: $10-$14/hour (depending on commitment period & role assigned)

Our client is a chemistry tuition center in Singapore, offering classes for students through engaging teaching methodologies.

Job Highlights:

• Basic Salary: Up to $2300
• Working Hours: (6 days work week) Weekdays 1.00pm-9.45pm, Weekends 8:30am-6:45pm
• Off Day is on a weekday
• Location: Bedok (Opp Bedok MRT)
• Career Advancement Opportunities provided!

Key Responsibilities:

• Front Desk Management (enrollment, registration, handle enquiries, billings/invoices/payments etc).
• Maintain accurate student records, ensuring all required documentation is complete.
• Manage students' attendance, class schedules and communicate any changes in the schedule to relevant parties.
• Provide administrative support to instructors to ensure necessary materials and resources are available when required.
• Management of center's cleanliness
• Any other ad-hoc general admin duties as assigned necessarily.

Requirements:

• A Level/Diploma or above holders, entry level/no experience are welcome to apply.
• Prior experience in an administrative or customer service role in an education centre is preferred.

• Strong organizational, communication and interpersonal skills, with high attention to details.

• Able to multitask and work in a fast-paced environment.
• Proficient in office software (e.g. Microsoft Office) and administrative tools.

• Willing to work extra hours during month end and school holidays.

How to Apply:

Should you be keen to explore the opportunity, click APPLY NOW button!

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Siti Masrina Binte Mohamed Salleh (Rina)

EA Personnel Reg. No.: R23117792

Responsibilities:

• Register incoming patients
• Prepare the patient for examination
• Respond to patient phone call queries
• Inform patient of financial responsibility
• Prepare and file patient forms
• Verifying and updating patient information
• Assisting doctors and nurses if needed
• Scheduling appointments for patients

Requirements:

• Min GCE N/O/A Levels / Diploma and above
• Keen interest in the healthcare/ medical industry
• No experience needed, full training will be provided
• Basic knowledge of Microsoft Office
• Able to start work immediately

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Thank You.

Victoria Yam Wen Ting
R21103142

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

• Answer calls and emails, meet service standards.
• Manage bookings via websites and online agents.
• Convert inquiries into confirmed guest bookings.
• Upsell rooms efficiently, update booking systems.
• Friendly, organized, supports team with reports.

Requirements:

• Minimum 1 year of customer service working experience.
• Customer-service oriented.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

Outsourcing Team

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Job Description:

• Register incoming patients
• Prepare the patient for examination
• Respond to patient phone call queries
• Inform patient of financial responsibility
• Prepare and file patient forms
• Verifying and updating patient information
• Assisting doctors and nurses if needed
• Scheduling appointments for patients

Job Requirements:

• Min GCE N/O/A Levels / Diploma and above
• Keen interest in the healthcare/ medical industry
• No experience needed, full training will be provided

Interested candidates can write in to Ann at [email protected]

Ann Goh Xin Ting

R1875289

Recruit Express Pte Ltd
E.A License: 99C4599

• Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs.
• Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers.
• Answering questions about service outcomes and scheduling and booking appointments, vehicle drop-off, and vehicle pick-up.
• Providing customers with information and advice on warranty protections, potential cost savings, and the advantages of trading in versus fixing their car.
• Managing and overseeing the dealership's workflow and schedule.
• Calling customers to advise them about service changes or car pick-up times.
• Maintaining positive customer relationships to ensure repeat business.
• Ensuring all details on services rendered and costs are related to customers and processing their payments.
• Provide Excellent Customer Service by attending to drivers’ complaint as per feedback emails from drivers’ dialogue
• Compiles workshop monthly KPIs performance reports with submission to all projects.
• Conducts monthly meeting with our sub-contractor to review contractual performance
• Attends all projects’ co-ordination meeting to present monthly workshop KPIs and discuss on taxi issues
• Liaising with service technicians about parts ordering and ensuring parts are available when needed.

Requirements:

• An associate's Degree in Mechanical or a related field may be advantageous.
• Experience in the automotive field may be advantageous.
• A strong understanding of automotive technology and the automotive industry.
• Proficiency with industry-specific software.
• Excellent customer service, interpersonal, and communication skills.
• Strong organizational, decision making, and problem-solving skills.
• The ability to communicate with mechanics, customers, and management.

• 6 Days work ( Monday to Saturday)
• Work location : Jurong West
• Working Hour : 7:30 am – 5:15 pm
• Shift work required

Responsibilities:

• Responsible for payment collection, process medical reports requests as well as arrange appointments for specialist and work injury compensation reviews.
• Provide excellent customer service to our customers and meticulous administrative support.
• Responsible to liaise with different stakeholders to facilitate the completion of medical report requests.
• Any other duties assigned from time to time

Requirements:

• Minimum 'N' Level qualification
• Relevant work experience in healthcare, hospitality or service industries will be an advantage
• A customer-oriented team player with good interpersonal skills
• Able to multitask and have an eye for details

Working Schedule (Office hours):

• Mon – Thu: 8.30am – 6pm
• Fri: 8.30am – 5.30pm

Job Responsibilities

• Manage the CFMS system and all road performance issues.
• Communicate effectively to all Bus Captains and maintain an organized and professional approach at all times.
• Ensure assigned services achieved the respective BSRF Standards namely EWT, FLBP and OTA.
• Direct supervision to ensure that regular and reliable bus services are operated, with no bunching and excessive early arrivals.
• Supervising Bus Captains to ensure operation of buses according to schedules and submitting disciplinary reports when necessary.
• Ensure necessary actions taken to recover lost mileages.
• Assist Bus Captains in handling emergency situations on the road in real time.
• Ensure that there is a clear and concise record of all decisions and events that take place on the allocated routes for the shift.
• To render support on adhoc unplanned bus bridging as per SOP.
• Adhere to workplace safety and health policies, practice safe work procedures and safety rules implemented at the workplace; and not engage in any unsafe or negligent act that may endanger self or others.

Job Requirements

• Candidate must possess at least a GCE O’ Levels, Diploma or Degree in any field.
• Prior working experience would be advantageous.
• Able to perform shift work.
• Excellent IT and communication skills.
• Ability to work in a fast-paced environment would be beneficial.
• Ability to make responsible decision on unpredictable situations effectively.

Go-Ahead Singapore is committed to provide a healthy, safe and secure work environment to all employees. Please visit our website (www.go-aheadsingapore.com) for more details.

Wilhelmsen Ship Services is looking for a Port Service Engineer.

The Port Service Engineer will sell and promote Wilhelmsen Ships Service Network, products, services and concepts in a professional way in ports and terminals and to satisfy the immediate needs of our customers in the port, always making the customers aware of ongoing campaigns and providing technical support, chemical tests and product demonstrations, as required or identified as necessary.

Who you will report to:

The Port Service Engineer reports to the Port Service Manager – works closely together with the rest of the team to promote Wilhelmsen Ships Service.

What you will be doing:

PSE Main responsibilities

• Continuously promote WSS products and services to current and potential customers by use of campaign or other material and tools
• Initiate and maintain continuous contact with Ports, Terminals, Dry Docks Repair Yards and Ship’s Agents to identify opportunities and obtain information concerning Charterers, vessel arrival times, names of the Captain, Superintendents and other senior members of the crew, to communicate with them before or on arrival and provide them first class service to ensure that any order or enquiries will be given to WSS and not to an alternative local supplier
• Visit vessels upon request for specific services, assist vessel’s crew for port deliveries where applicable
• Visit vessels according to the prioritised customer category and highest global business value and sales potential
• Report back the vessel visit outcome in the system and create relevant leads
• To possess the required and defined technical competencies that is agreed with the Area Technical Sales Manager, and thus able to promote all Solutions and carry out defined services and inspections/installations
• Complete and issue relevant documentation after every visit/service on board
• Ensure that the customers experience the port service interaction as professional, valuable and pleasant
• Obtain customer feedback concerning any matters affecting customer satisfaction and report backin Salesforce, included reporting of any customer complain if necessary
• Report back to Area Technical Sales Manager(Sales)on competitor activities in the Port
• Support customer and sales force when vessels will be sold / bought (cylinder count, new orders, additional product/services needed)

PSE working for MP Operations extra responsibilities

• Received import shipment pre-alerts and documents.
• Create documentation and apply for local authorities import shipment approval (as required).
• Submit and Follow up with authorities for on time approval of shipments.
• Coordinate for the preparation of import clearance with Customs Specialist/Freight Forwarder.
• Attend MOI/Customs inspections in ports during shipment clearance as well as warehouse inspection as required.
• Maintain operation standards for customs procedures, including valuation, classification, entry review and record retention.
• Maintain a firm understanding of Dangerous Goods customs handling requirements

What you need to be successful in this role:

• Tertiary / Degree in a technical/engineering field (mechanical, engineering, maritime)
• Approximately 3-5 years’ experience in technical/ engineering / maritime field
• High intellectual curiosity and a willingness to learn
• Capability to drive an independent workstream

What we are looking for:

• Ability to act on initiative in a proactive manner
• Good interpersonal, influencing and networking skills with awareness of global cultural differences
• Results and process driven, with a high level of responsibility
• Co-operating attitude being a team player that adapts to the team and builds team spirit, listens, consults and communicates proactively and upholds ethics and values

What we offer:

Working in Wilhelmsen can offer a culture and work environment of strong leadership, career development, work-life balance and a job that is both challenging and stimulating. Our organization thrives by using modern tools and is eager to utilize the business opportunities that arise with new digital tools and skills. Beyond this, we offer a generous and bespoke benefits package tailored to your specific Wilhelmsen HUB.

Sounds interesting? If you can see yourself in this role, please let us know why you are our Port Service Engineer.

The Client Service Associate is part of a dynamic team providing concierge-level customer service and patient care at Minmed Health Screeners. The Client Service Associate is an important touch point and a service ambassador when patients attend for Executive Health Screening.

Role & Responsibilities:

• Provide a high level of customer care to patients who arrive for Executive Health Screening
• Manage patients' enquiries and appointments in a professional manner
• Provide information to guide patients towards an appropriate choice of screening packages
• Assist with clinical procedures, including but not limited to measurement of blood pressure and body mass index, conduct of eye test, ECG and other biometric measurements
• Prepare medical reports and process medical results in accordance to protocols in an expedient manner
• Keep proper clinical records in line with requirements of MOH
• Maintain good housekeeping and perform other duties which may be assigned

Requirements:

• Diploma education
• Experience in healthcare or clinic setting advantageous
• Applicants with Hospitality background is an advantage
• Good interpersonal and communication skills
• Strong customer and service oriented posture
• 6 working days

Roles & Responsibilities

• Assess patient's medical, physical, cognitive, economic and social needs as well as their available support systems.
• Conduct post discharge follow-up via phone calls and/or home visits to ensure adequate and ongoing support and education to the patients, caregivers and families.
• Work in partnership with care professionals in the social and healthcare sectors to enhance patient's well-being across the continuum.
• Collaboration with patients, caregivers and the families to promote seamless and coordinated care and facilitate shared decision making
• Participate in activities that contribute towards the improvement of the quality of patient care and support care integration activities.

Requirement

• Min. Diploma/Degree in related industry such as healthcare, social or community services sectors.
• Min. 3 years of working experience in healthcare, social or community services sectors.
• Prior healthcare or social services qualification such as nursing or allied health/social services-related experiences would be good
• Case management experience is an advantage!
• Keen to work in the community setting.
• Has the passion for care of the elderly, including counselling and working with the family on social issues such as discharge care planning.
• Must be matured and sensitive in working with the patients, family members, the public and the healthcare partners.
• Able to work in collaboration with the healthcare partners in the hospital’s multi-disciplinary team and outside the hospital.
• Able to work independently as well as embrace teamwork.
• Keen-to-learn attitude is essential.

Working Hours

Monday to Friday: Office Hours

*Contract, Fulltime conversion opportunity depending on headcount

Interested applicants, please email your updated CV to [email protected] or WA 91792208 for more information.

Recruiter's Ref Code: #HHM

EA Personnel No: R21103938

EA Personnel Name: Reina Ng Hwee Min

Company Registration Number: Recruit Express Pte Ltd (99C4599)

JOB RESPONSIBILITIES:

• Engage with customers on TikTok by responding to comments and inquiries.
• Update Shopify inventory records for accurate product availability.
• Provide after-sales service by following up with customers, soliciting feedback/ ratings, and offering promotional codes.
• Inventory management - support merchandise transfer, stock take, and inventory counts.
• Handle incoming customer calls and assist as needed.
• Has strong customer service and sales skills to deliver exceptional service, drive sales, and foster positive customer relationships in a fast-paced environment.
• Provide client service support for retail network and E-commerce.
• Responding promptly to customer inquiries through chat (FB Messenger, Instagram, Carousell, WhatsApp, Emails) and inbound calls.
• Assist in scheduling customers’ jewelry repairs.
• Manage knowledge of company products, services, and general inquiries.
• Maintain a high level of professionalism with clients and establish a positive rapport with every client.
• Process E-commerce orders from beginning to end.
• Ability to handle complaints/feedback competently.
• Drive client satisfaction.
• Generate revenue increase by offering sound recommendations and suggestions.
• Any other ad-hoc tasks or projects.
• Work together with operations to ensure a smooth fulfillment process.
• Prospect and promote jewelry products and services to walk-in as well as our online platforms’ customers.
• Attend to customers’ queries in-store and online stores.
• Be self-motivated and driven to achieve monthly sales targets.
• Ensure merchandise and displays are consistently well-presented.

JOB REQUIREMENTS:

1) 1-2 years of customer service experience.

2) Passionate about helping others and driving client satisfaction.

3) Excellent interpersonal and communication skills.

4) Candidate with retail or jewelry experience is an added advantage.

5) Ability to handle complaints/feedback competently.

6) Excellent phone etiquette and excellent verbal, written, and interpersonal skills.

7) Positive work attitude and ability to multitask, organize, and prioritize work.

8) Good spoken English and another language to speak to clients from multilingual environments.

· 5-day work week. Candidates must be willing to work on weekends and Public Holiday.

• To assist in all Banqueting event and daily operations.

• To ensure that all operational duties by the team are completed on a daily schedule, ahead of time, efficiently and effectively.

• Greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude.

• Serving, clearing of dishes. Other ad hoc duties

• To perform any other duties that may be assigned by the Management

Requirements:

• Hardworking with a positive attitude.

• Prior experience working in banquet would be at advantage

• This job required to handle / carry heavy items

JOB RESPONSIBILITES

• Assists Service Leaders in organising table seating
• Serve water and refill glasses as and when needed
• Setup, breakdown the restaurant.
• Setup, clear and help maintain tables
• Complete opening and closing sidework.
• Possess extensive and correct knowledge of menu and non-menu items, their ingredients.
• Maintain side stations stocked and clean
• Assist in cleaning up spills and table cleanliness
• Ensured the timely delivery of food / beverage orders
• Handle basic customers’ queries

Service Crew (Salad Bowl)
Working Days: Monday - Friday
Working Hours: 930am - 830pm (Inclusive 1 hr break time)
Salary: $2300 - $2500
2 Locations: Raffles Place / One North MRT [ fix location ]

Job Scope:

• Taking orders and interacting with customers
• Assembling food bowls and preparation of food
• Upkeep of store cleanliness
• Assist in ensuring smooth operations
• Opening set up and closing procedures (including dishwashing)

Lim Jun Yao

Reg No: R1989028

The Supreme HR Advisory Pte Ltd

EA No: 14C7279

Our client is in Retail / Hospitality / Hotel industry. They are looking for a Customer Service Manager to assist their team for the next phase of their business. They are located in East.

Duties:

• To respond to all kind of enquires
• Keep detailed records of all interactions and feedback within the system.
• Coordinate any necessary follow-up meetings
• Conduct follow-up calls/email with clients
• Assist guest to explore the surroundings
• Provide guests with the opportunity to enhance their experience
• Provide training to team members
• All other ad hoc duties as assigned

Requirements:

• Minimum Diploma in relevant field of studies
• At least 4 to 6 years of related customer service / sales experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)