Total 17,418 service operations manager job vacancies in Customer Service category in Singapore

Job Description

• Industry/ Organization Type: Chemical Distributor
• Position Title: Customer Service Officer/Admin
• Working Location: West – Tuas (Company bus provided at CCK, Boon Lay, Pioneer)
• Working Hours: 5 days (Monday to Friday: 8 am-5.30 pm)
• Salary Package: Up to SGD 2200 + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Customer coordinator (receives and coordinates orders, requests, or complaints from all customers).
• Ensure that DO is passed to the logistics or transport team.
• Order processing in GeO system.
• Order confirmation or acknowledgement.
• Issuance of manufacturing order for blending.
• Any ad-hoc as assigned.

APPLY NOW!!!

• Min N Level
• Min. 1 year of working experience in related field
• Training provided to an inexperienced candidate
• Familiar with Microsoft Office
• Possess Chemical Knowledge is a plus

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66035 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Job Description

• Industry/ Organization Type: Photocopiers Supplier
• Position Title: Service Technician (Photocopier)
• Working Location: East – Aljunied
• Working Hours: 5.5 days (Mon – Fri 8.30 am – 5.30 pm; Every Sat 8.30 am – 12.30 pm)
• Salary Package: Up to SGD 2400 + AWS + Monthly Incentive
• Duration: Permanent

Key Responsibilities

• Install, maintain, and repair photocopier equipment at various client locations.
• Conduct diagnostic tests to identify and resolve technical issues.
• Perform regular maintenance checks and service to prevent future malfunctions.
• Provide training and support to users on how to operate photocopier machines effectively.
• Manage inventory of parts and supplies, placing orders as necessary.
• Keep detailed records of services performed, parts used, and time spent on each job.
• Offer exceptional customer service, respond promptly to service calls, and maintain professional communication with clients.
• Keep up-to-date with the latest developments in photocopier technology.
• Comply with all safety standards and regulations related to equipment servicing.

APPLY NOW!!!

• Min. N level
• Min.1 year of practical experience in servicing
• Training provided to inexperienced candidate
• Must possess own motorbike
• Reporting to the office is only necessary in the morning

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66086 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Job Description

• Industry/ Organization Type: Marine/ Oil & Gas
• Position Title: Service Coordinator
• Working Location: Loyang (Transport provided)
• Working Hours: Monday to Friday, 9 am – 6 pm
• Salary Package: Up to $3,000 + 7 days AL + Performance Bonus + Group Insurance
• Duration: 4 to 6 months contract

Key Responsibilities

• Manage daily indoor operations and ensure effective internal/external communication.
• Provide customer support by addressing inquiries and resolving complaints across multiple channels.
• Generate customer quotations and process orders with efficiency.
• Liaise with subcontractors and customers to ensure service delivery meets deadlines and expectations.
• Document and file service reports, manage service requests, and maintain the Service Management System (SMS).
• Prepare and handle shipping documentation and air ticket bookings as necessary.
• Distribute required materials to subcontractors, technicians, or engineers.
• Process purchase orders for project materials and handle warranty claims.
• Organize work schedules and maintain meticulous records.
• Support project coordination and perform other duties as assigned.

APPLY NOW!!!

• At least GCE “O” level with minimum 3 years of related working experience.
• Proficient with MS Office.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66096 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Job Description

• Industry/ Organization Type: Manufacturing/ Laser Marking
• Position Title: Field Service Engineer
• Working Location: Kallang
• Working Hours: Monday to Friday, 8.30 am – 5.30 pm
• Salary Package: Up to $4,000 + Bonus + Insurance coverage
• Duration: Permanent

Key Responsibilities

• Perform regular maintenance, repair, and servicing of various laser equipment and machines
• Execute onsite support and equipment/machine installation with accuracy and efficiency
• Manage an array of work orders with a focus on timely follow-up and resolution
• Provide independent service with minimal supervision, highlighting self-discipline and initiative
• Utilize knowledge of electrical systems and mechatronics in the installation, troubleshooting, repair, and service of laser machines

APPLY NOW!!!

• At least a Diploma in Electrical/ Electronic or its equivalent.
• Minimum 1 year of working experience in Laser Application Equipment and Semiconductor Industrial, with knowledge of electrical & mechatronics.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66111 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

• Maintain, troubleshoot, and repair container handling equipment at PSA, depots, and workshops.
• Conduct scheduled preventive maintenance services for equipment.
• Respond to customer breakdown calls promptly.
• Assist in assembling, installing, testing, and commissioning new equipment.
• Work on various equipment types: Reach stacker, empty container stacker, terminal tractor, and heavy forklift.

Requirements:

• ITE in Mechanical/Electrical/Automotive or equivalent.
• Possess Forklift or Class 3 driving licenses.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

COMPANY DESCRIPTION

NTUC Enterprise is the holding entity and single largest shareholder of the NTUC Social Enterprises. NTUC Enterprise aims to create a greater social force to do good by harnessing the capabilities of the social enterprises to meet pressing social needs in areas like health and eldercare, childcare, daily essentials, cooked food and financial services. Serving over two million customers, NTUC Enterprise wants to enable and empower all in Singapore to live better and more meaningful lives.

Kopitiam, a household name in the F&B sector is the latest addition to our family of NTUC Social Enterprises.

RESPONSIBILITIES

• Preparation of food and drinks such as set meals, desserts, cutting of fruits.
• Ensure the food quality standard meets expectations consistently.
• Prepare sufficiently before peak periods such as right stock levels for foods, dim sum, dessert etc.
• Deliver high standards of Customer Service during order taking, cashiering, food presenting etc.
• Serve customers with a smile.
• Good personal hygiene and grooming.
• Maintain a sanitary and clean work station and adhere strictly to food safety & hygiene practices.

• Deliver high standards of Customer Service during order taking, cashiering, food presenting etc.
• Serve customers with a smile.
• Good personal hygiene and grooming.
• Maintain a sanitary and clean work station and adhere strictly to food safety & hygiene practices.
• Attain food hygiene certificates will be added advantage.

Job Description

• Coordinates with M&E subcontractors, project team architectural/ structural/ process/ mechanical/ ICA for design features to resolve all drawings, site/ technical issues, interface issues.
• Liaise and coordinate closely with clients, consultant representative (RE/RTO), and subcontractors on design, technical, site, and interface issues.
• Review BIM model, CSD/RCP drawing and chair M&E coordination meeting.
• Review shop drawings, detail drawings, and authorities’ submission drawings.
• Review technical data sheet/ catalogue, and material sample submissions.
• Produce, monitor and track a complete Engineering Log for M&E systems submissions including commissioning and closeout of the build.
• Prepare overall M&E micro program, and ensure M&E program in line with the project master schedule.
• Monitor the subcontractor progress against the project schedule.
• Work closely with RE/ RTO for installation and testing inspection and schedule.
• Plan, direct and coordinate onsite M&E activities to comply with specifications, requirements and codes.
• Lead and coordinate the activities of the project to ensure project progress on schedule.
• Prepare weekly and monthly progress reports with site photo.
• Attend all site meetings, technical meeting, and progress meeting with proper documentation arrangement (Weekly / Bi-Weekly/ Monthly).
• Work with SHE department to ensure that site activities comply with safety regulations.
• Involve in installation inspection, as well as testing and commissioning.
• Follow QAQC processes to ensure M&E systems installation and T&C meet project specification, standard, code of practice, and authorities’ requirement. Collaborate with QAQC department for effective installation and testing, as well as documentation.
• Prioritize safety by incorporating Design for Safety (DfS) in M&E system installation, considering risk assessments and hazard mitigation.
• Review As-Built Drawing/Model.
• Review and arrange off-site training / onsite training, and as well as O&M manual submission.

Requirements

• Bachelor's Degree in Mechanical Engineering/ Electrical Engineering/ Building Service.
• Min 5 years' experience.
• Prefer the experiences with PUB and NEA projects or equivalent.
• Familiar with Microsoft Office, Microsoft Project and P6.
• Familiar with AutoCAD, Navisworks, and other relevant software.
• Good coordination and communication skills in English, both verbal and written.
• Ability to work with a diverse team.
• Ability to multi-task and be flexible/ adapt to rapidly changing project requirements/timelines.
• Ability to uphold the use of standards and escalate issues in a timely fashion.
• Ability to work independently with minimal oversight.

Job Responsibilities

· Propertable setting including setting up items

· Replenish supplies such as serviette, table ware and refill condiments

· Usher customer to their table

· Present menus to customers, inform customers of promotional items and answer questions about menu items, making recommendations upon request

· Taking customers’ order and prepare drinks and dessert to customer

· Serve food and beverages to customers

· Clean tables after customers have finished dining and take them to kitchen for cleaning

· Perform cashiering at times

· Perform opening and closing duties

· Perform other reasonable job duties as requested by Supervisors

Job Requirements

· Minimum GCE N-Level or, ITE qualifications

· Able to perform split shift and work on weekends and public holidays

· With F&B experience is an asset but not essential

· Good communication skills and ability to communicate with customers with smile all the time

· Pleasant and cheerful personality, energetic and team player

· Willing to learn and has passion for service industry

· Able to multi-task and adapt to fast paced environment

· Possess WSQ Food & Hygiene Certificate

· Knowledge in POS system

The Opportunity

Esco Lifesciences Group, is Singapore’s most globalized life sciences company, with annual revenues close to SGD 200M and global operations in over 20 countries across North America, Europe and Asia.

Esco Aster Pte Ltd is an affiliate of Esco Lifesciences Group and was first introduced in 2017.

At Esco Aster Pte Ltd, we are a contract development and manufacturing organization founded and deeply rooted by scientists enabling fellow scientists to translate their bench work into commercially available products and services at affordable prices.

The work we do creates a remarkable and lasting impact on our world. Join us as we redefine healthcare for the current and future generations to come.

Esco Aster.

One World Biosolutions for One Health.

The Scope

You will be part of Esco Aster’s Sales & Marketing team and contribute towards the overall site mission and objectives. You will work on researching prospects and generating leads and providing support to existing and prospective clients. You will be responsible for maintaining existing client relationships, developing potential clients into paying clients and ensuring a healthy sales pipeline for the company.

You will also be given additional tasks as part of the start-up phase of the facility with expanded scope of work depending on the business needs.

Primary work location: Ayer Rajah Crescent, Singapore

Job Responsibilities

• Maintain relationships with clients by providing support.
• Researching and recommending new opportunities and service improvements.
• Understand company’s business models and pitch company’s bioprocess services to potential clients
• Willing to learn and understand cell culture and the fundamentals of the bioprocessing steps
• Engage in early technical discussions with clients to understand their process requirements clearly and translate them into service proposals.
• Understand and be up to date with the latest industry trends and maintain working relationship with relevant agencies
• Prepare proposals andpresentations by collecting, analyzing, and summarizing information with support from technical team as required.
• Prepare contracts, collaboration and service agreements with clients.
• Maintain quality service by establishing and enforcing organization standards.
• To undertake other tasks as assigned based on project needs.

Requirements

• Diploma or Bachelor’s Degree in Science or Engineering or related disciplines.
• Relevant experience in the scientific or engineering industry highly preferred.
• Good command of both spoken and written English.
• Excellent interpersonal, communication & analytical skill.
• Proactive, flexible, reliable, self-motivated & organized.
• Must be a team player and contribute to team effort.
• Proficiency in software such as Microsoft Word, Excel, PowerPoint.
• Able to work independently, a self-starter, self-motivated and task oriented. A team player who is respectful and supports/communicates constructively.
• Develop positive relationship with a strong set of interpersonal skills and able to provide guidance and obtain buy in from all levels of organisation.
• During the start-up phase of the facility, be willing to take on expanded role to set up the team and workflow/processes as well as expanded scope as needed.

Apply now by submitting a Cover Letter and CV to [email protected].

Salary: up to $3k

Job Duration: 3 mths

Working Days & Hours: Mon to Fri 8.30am - 6pm

Location: Buona Vista

Job Description:

• Main point of communication between the company and clients. Handle first level enquires, primarily incoming calls through hotlines or other channels such as email and webchat.
• Provide information on services and sample collection requirements for onboarded clients.
• Arrange sample pick up at location as requested by clients.
• Provide information on when and how test results will be available.
• Assist customers with product or service-related questions, issues, and requests.
• Coordinate and ensure new client are created accurately.
• Assist delivery of laboratory results as needed by company or clients.
• Communicate delivery of results to healthcare providers following lab protocols and privacy regulations.
• Accurately update and maintain patient and client information in the healthcare company's database.
• General Administrative tasks relating to Client Service.
• Follow-up and/or notify clients of any rectification and rejection as required by the company.
• Clarify and notify clients of any matters as required by the company.
• Address and resolve client complaints or concerns promptly and professionally, aiming for first-contact resolution. Escalate complex issues to appropriate departments or management as necessary.
• Communicate and coordinate with all internal departments to ensure efficient flow of service and information.
• Respond promptly and professionally to customer inquiries via phone, email, or chat.
• Stay informed about the various diagnostic tests and services offered. Provide accurate and detailed information about our products or services.
• Understand client's needs and provide quick, accurate and satisfactory answers to their queries and concerns.
• Contribute to a positive customer experience and build lasting customer relationships. Proactively seek feedback to make improvements.
• Ensure adherence to company guidelines, healthcare regulations and service standards and requirements.
• Safeguard patient confidentiality and privacy (PDPA).
• Handle ad hoc duties as required.

Job Requirements: Min Diploma in any field with relevant experience

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

Job Opportunities at Hospital - Outram Park

Patient Service Assoicate – Specialist Outpatient Clinics (SOC)

1-year contract with the possibility of conversion to permanent.

Job Description:

• Conduct counter duties, appointment scheduling, cashiering, and assist doctors in consultation rooms.

Salary:

• Fresh Diploma: $2,200
• With experience: $2,000 - $2,500

Requirements:

• MIN GCE O Levels or NITEC OR diploma.
• Experience in customer service preferred.

Online Interviews held every Thursday!

To Apply:If you are interested in any of the above positions, please send your resume to [email protected] or Telegram @jocelynchan

Join Our Team and Make a Difference!

Interested candidates, do submit your resue to: [email protected]
Telegram me at @jocelynchan

Jocelyn Chan Recruit Express Pte Ltd (Healthcare & Lifescience) Company EA Licence number : 99C4599 Personnel EA License: R1331820 [email protected]

about the company

Our client is a globally trusted partner providing reliable Data Centres across the world. Currently they are looking for a Senior/Project Manager to support the delivery of small to large scale data centre projects.

This role needs to work with other departments such as Design and Procurement Department to manage the project delivery. You are expected to manage your team to deliver the projects from the beginning to the end. And then handover the projects to the Operations Teams and end users/tenants.

about the job

• Overall in charge of the construction of projects and make sure projects completed within quality, safety, costs and time.
• Lead or assist in providing technical support and planning during pre-construction stage. Lead Deputy Project Managers and Engineers to come out of the costs and planning structure for prospective deal engagements.
• Lead (or assist) in the execution of approved projects’ quotation and/or tendering process.
• Work with asset owners, clients, consultancies, contractors, vendors to make sure project delivery.
• Site project management and track project schedule based on the approved schedule.
• Cost reports including forecasted cash flow of project expenditures, monitoring spending of cost against approved budget, forecast project expenditures, etc.
• Tracking and evaluation of Contractor Claims, Variations, Delay, EoT and Delay Damages
• Work closely with Safety Managers to ensure construction safety compliance.

skills & experience required

• Degree in Project Management, Mechanical, Electrical, Civil Engineering or equivalent
• Minimum 5 years of relevant experience in the Project Management of mission critical facilities
• Experience in managing Data Centre Greenfield Construction is ideal but experience in the construction of pharma/ microelectronics projects also highly desirable
• Clear understanding of commercial & financial processes (Invoicing, approvals etc).
• Highly proficient in Microsoft Office (Word, Excel, Power Point).
• Willingness to travel for business trips.

If you are interested in the position, kindly send your CVs to wenyu.jiang (@) randstad.com.sg.

Please include your availability, expected salary and reason for leaving current job.

We regret that only shortlisted candidates will be contacted.

(EA: 94C3609 / Reg: R1332558)

Responsibilities

• Main point of communication between the company and clients. Handle first level enquires, primarily incoming calls through hotlines or other channels such as email and webchat.
• Provide information on services and sample collection requirements for onboarded clients.
• Arrange sample pick up at location as requested by clients.
• Assist customers with product or service-related questions, issues, and requests.
• General Administrative tasks relating to Client Service.
• Address and resolve client complaints or concerns promptly and professionally, aiming for first-contact resolution.
• Communicate and coordinate with all internal departments to ensure efficient flow of service and information.
• Contribute to a positive customer experience and build lasting customer relationships. Proactively seek feedback to make improvements.
• Ensure adherence to company guidelines, healthcare regulations and service standards and requirements.
• Handle ad hoc duties as required.

Requirements

• Minimum Nitec / Diploma in any discipline
• Minimum 1-2 years of Customer Service working experience
• Good interpersonal and communication skills

For interested candidates, please send your most recent and updated resume to [email protected]

Alicia Cheong Ling Wei

R1104785

Recruit Express Pte Ltd

EA License No. 99C4599

We are looking for Contract Customer Service and Order Processing Agent to work in reputable Chemical MNC!

Job Description

· Process customer orders/enquiries daily by Email, fax, or phone call.

· Coordinate and correspond to customer/sales on the sales order status.

· Coordinate with internal department to ensure smooth deliveries and resolve arising issues in a timely manner.

· Handle export shipments for intercompany and direct overseas customers.

· Prepare the shipping document for local and export shipment.

· Support in investigations of internal / external complains to identify root cause and provide solutions.

· Ensure hazardous substance license from local customers are valid

· Ad-hoc duties assigned by supervisor.

Requirements:

· At least a Diploma in any discipline with 3 years of relevant experience.

· Have experience in order processing / logistics knowledge and understanding import/export preferred.

· Proficient in SAP

· Handling chemicals documentations and deliveries.

· Able to work in a fast pace environment.

· High level of problem-solving skills; Organized, Quality / Meticulous.

· Team player with strong interpersonal and multi-tasking skills that can complete tasks with proper time management.

Apply now by sending your resume to: [email protected] for more enquiries.

We regret to inform you that only shortlisted candidates will be notified.

Tammy Yap | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Job Info:

• Salary: Basic from $3000 - $4000 + AWS
• Working Hour: Monday - Friday (9am - 6pm)
• Location: Esplanade MRT

Job Scope:

• Daily Sales Order Processing - arranging shipment, issuance of invoices, following through orders until it reach the customers place
• Ensuring all customer invoices and credit notes are raised correct
• Main liaising point between Sales Person, Customers and 3rd Party Logistic team
• Arranging of overseas shipment, freight management for export orders
• Liasing with various warehouse, China, UK, Spain, Dubai etc
• Handling of phone calls and emails in the office
• Attending to sales enquiries and directing this to the right offices globally
• Attending to customer feedbacks and complaint
• Support sales managers on their needs (IE. Sending stocks report)
• Ensure the smooth running of sales processing in the office on a daily basis

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Chou Jia Hooi | EA Personnel No.: R23115147

Job Responsibilities:

• Ensures highest standard of service delivery to our customers.
• Monitor and respond to incoming calls/emails/social media platform/written correspondences
• Maintains confidentiality of the Bank’s customers and data.
• Identifies and resolves customer issues and enquires received via calls/mail/emails/social media platforms completely, accurately within the committed turnaround time and in accordance with Contact Centre standards to ensure contact handling accuracy and operational effectiveness
• Uses customer service and sales skills to optimize the opportunity of each customer contact.
• Educates the customer about the Bank’s products and services and directs them toward available resources for self-help.
• Resolves customer complaints and problems to the satisfaction of the customer, and completes accurately the necessary documentation of complaints, issues and subsequent solutions.
• Ensure group compliance & control standards are observed and met in the execution of customers’ transaction requests
• Uses technology and system tools as directed and within established guidelines.
• Ensures knowledge is up-to-date by participating in individual and team trainings, meetings and reading the information posted in the Contact Centre’s knowledge management system.
• Keeps abreast with current issues in the banking environment and competitors’ innovations.

Job Requirements:

• Degree/ Diploma in any discipline.
• 7 to 8 years of experience in Call Centre, Banking or Customer Service (calls and correspondents) environment will be an advantage.
• Possess a positive mindset with a “CAN-DO” attitude and passion to deliver quality customer service.
• Possess a pleasant voice, excellent comprehension, communication, interpersonal skills and work etiquette.
• Possess good command of written and spoken English.
• Good analytical skills; passion for working and is good in working with numbers.
• Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.
• Passion for working, responsible and with good working attitude.
• Proficient in PC skills including MS Office applications.
• Ability to work on staggered/rotational shifts including weekends and Public Holidays to support 24x7 Contact Centre service operations.

As a Patient Service Associate, youwill be responsible for performing tasks related to patient care andadministrative duties in SingHealth Polyclinics. Your area of responsibilitiesincludes, but are not limited to the following:

• Greet and register patients
• Schedule patient appointment
• Coordinate specialists’ consultation referrals
• Handle payments and respond to patient enquiries in a courteous and professionalmanner
• Manage patient concerns, ensuring timely resolution and escalation when necessary
• Communicate effectively with patients to provide a high level of customer service

Requirements:

• At least GCE ‘O’ Level qualification
• Customer-orientedwith good communication and interpersonal skills
• Proficiencyin computer skills
• Experiencein healthcare industry will have an advantage
• Able to commit 5.5 days’ work week (half day Saturday)
• Fresh graduates are welcome to apply

Responsibilities

• Responsible for managing customer feedback and maintain relationship with the customers
• Responsible in resolving customers’ complaints and operational issues to achieve customers’ satisfaction
• Responsible for handling customers’ inquiry/ tender for the company products and services
• Responsible for processing quotation and sales order on day to day basis
• Responsible for tracking and reporting on submitted quotation and tender status

Requirements

• Min Diploma in Engineering, Manufacturing or other relevant discipline
• Min 1 years of working experience in Oil & Gas/ Precision/ CNC Industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Location: Tiong Bahru

Working Days: 6 Days

Working Hours: Shift rotation

Key Responsibilities:

Check-In/Check-Out:

• Greet guests warmly upon arrival, facilitating smooth check-in procedures.
• Provide relevant information about the hotel's services and facilities.
  Efficiently process check-outs, addressing any guest queries or concerns.
  

Reservation Handling:

• Manage reservations, including booking modifications and cancellations.
• Ensure accurate recording of guest information in the system.
  

Up-Selling:

• Maximize room revenue by strategically up-selling to a higher rate category.
• Sell the highest possible rates for walk-in guests.
  

Customer Service:

• Provide personalized and attentive service to meet guests' needs.
• Handle guest inquiries, requests, and complaints promptly and professionally.
  

Cashier Duties:

• Handle guest payments, issue invoices, and provide accurate change.
• Maintain a secure and organized cash handling process.
  

Room Assignment and Control:

• Assign guest rooms based on preferences and availability.
• Monitor and control room inventory, coordinating with housekeeping for room readiness.
  

Safety and Security:

• Ensure the safety and security of guests by following established protocols.
• Respond to emergencies and report incidents to the appropriate authorities.
  

Communication and Coordination:

• Collaborate with housekeeping, maintenance, and other departments for seamless guest experiences.
• Communicate special requests and VIP arrangements to relevant departments.
  

Information Dissemination:

• Disseminate information about hotel promotions, facilities, and local attractions to guests.
• Provide directions and assistance with transportation arrangements.
  

Record Keeping:

• Maintain accurate and organized guest records.
• Generate reports as required by management.
  

Problem Resolution:

• Resolve guest issues effectively; escalate matters to supervisors or management when necessary.
• Anticipate and address potential challenges to enhance guest satisfaction.
  

Qualifications and Requirements:

• Minimum ITE/O Level; certification in hospitality is a plus, with at least one year of work experience.
• Candidates with over 2 years of customer service experience considered for Executive role; 3 years and above for Duty Manager.
• Proven experience in customer service or front desk roles.
• Excellent communication and interpersonal skills.
• Familiarity with hotel management software and reservation systems.
• Ability to handle cash transactions accurately.
• Strong problem-solving skills and a proactive approach to guest satisfaction.
• Flexibility to work in shifts, including weekends and holidays.
• Impeccable grooming and professional appearance.
• Customer-focused with a genuine passion for hospitality.

For interested applicants, please email your UPDATED CV in Microsoft Word format to [email protected].

We regret that only shortlisted candidates will be notified.

Careerstar International Pte Ltd

EA License No: 03C3254

EA Personnel No: R23115696

EA Personnel Name: Chin Lee Wei

Our Team

Based in Singapore, Lumens Group is a family of brands offering an ecosystem of services around cars. Our story began as a private hire car leasing company to address the needs of the new sharing economy led by Uber and Grab. Our core business has been leasing to ride hailing drivers and we grew our car fleet to one of the largest in Singapore in under 8 years. During this time, we have expanded our services to personal & corporate vehicle leasing, vehicle purchasing and financing.

Emerging strong from the Covid-19 period, Lumens is building for an exciting new era that brings in a wide range of merchants and individual consumers to our ecosystem. By owning a critical mass of vehicles and driver relationships, we are able to innovate on vehicle setup, driver upskilling & deployment, as well as technology and data capabilities to build mobility platform services that impact our everyday lives.

Job Description:

In this role, you will be a customer-centric and driver-centric Customer Service Officer focusing on delivering strong and effective operations coordination support to the Operations team. You will be ensuring day to day driver routing and operations processes are optimised and fulfilled per service levelagreements with our clients.

Responsibilities:

• Perform scheduling of drivers' trips for B2B2C operations.
• Provide counsel to clients/merchants on pre-approved rate cards and also manage any feedback/complains with strong service first approach.
• Develop incremental business on-site and in operations by leveraging on any ad-hoc opportunities.
• Liaise and manage external client(s) on assigned operations issues.
• Liaise with driver-partners including handling of all driver-partners administrative issues including attendance, discipline and morale.
• Inculcate safety values and importance of service quality.
• Enforce compliance to SOP(s) and instructions from Operations Command.
• Any other related duties and responsibilities involved within the role as assigned from time to time.
• Undertake operation manager duty overseeing operations for assigned contracts.

Requirements:

• Prior experience in operations handling such as mobility sectors, will be advantageous
• Good interpersonal and networking skill
• Good communication skills (verbal and written)
• Proficiency in MS Office to prepare reports.
• Ability to multitask.
• Able to thrive in a fast-paced environment.
• Team player with leadership skills and comfortable working with data.
• Able to work in extended hours or weekend as required.
• Must be willing to work night shifts (10pm – 7am) - 5 day work week

Job Description:

• Attend to patient enquiries over the counter to provide information on clinic services
• Update patient registration information and process medical records in accordance with standard operating procedures and clinic guidelines
• Provide quality customer service to patients
• Assisting in all day-to-day administrative duties.
• Ensure proper maintenance of clinic facility for cleanliness and positive image
• Perform other ad-hoc departmental tasks/activities as assigned by the management.

Job Requirements:

• Min N/O level and above
• Willing to learn
• No working experience is required as on-the-job training is provided

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Responsibilities

• Responsible for providing customer support for Equipment Products with regard to Installation, Training and Field Service via on-site visits, Phone, Internet Media and email

Requirements

• Min Diploma in Engineering
• Min 3 years of working experience in machine service experience
• Overseas Travelling is required

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

· Manage season parking customer accounts and maintain an accurate and current customer database

· Effectively communicate with season parking customers via telephone, face-to-face and written communication

· Handle complaints, provide appropriate solutions and alternatives within the stipulated time limits, and follow up to ensure resolution

· Monitor and follow up on outstanding accounts & ensure payments are received promptly

· Communicate and coordinate with internal departments at all levels

· Analyse statistics and compile accurate reports

Job Requirements

· Diploma in Business Administration/Marketing or equivalent

· Preferably with 2 Year(s) of relevant experience in related field

· Good team player with ability to work under a fast-paced environment

· Self-motivated, resourceful, meticulous and organized

· Possess initiative and a customer-oriented attitude

· Good interpersonal and communication skills

· Well versed in Microsoft Office applications such as but not limited to excel and word

Provide administrative support to music professionals relating to Teachers' Management. Reports to Music Director

DIVISION / DEPARTMENT : MUSIC SCHOOL (MS) / SCHOOL EDUCATION (EDO)

Purpose:

Key Responsibilities: -

1. Planning of teachers recruitment, orientation, deployment, and training.

2. Act as facilitator / communicator between teachers and schools &/or HQ on all teachers matters

& protocols.

3. Monitor and manage teaching hours, work schedules and teachers feedback on admin / related

office matters.

4. Liaison between YMS & PEI/MOE on registration of courses, teachers, and schools (where

applicable).

5. Perform any ad hoc duties or projects as assigned.

Requirements: -

1. Diploma and above, preferably related in Business Administration, Marketing, or a related field

(or equivalent experience).

2. Minimum 3-4 years of relevant working experience in administration roles, preferably in therelevant industry.

3. Excellent communication and interpersonal skills.

4. Ability to multitask, prioritize, and meet deadlines.

5. Knowledge in Microsoft Windows.

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only short-listed candidate will be notified.

Registration No: R1221775

EA License No: 20C0426 (Elitez & Associates Pte Ltd)

Requirements:

• Minimum 3 years experience in IT Operations/Service Delivery
• Degree/Diploma in Computer Science/IT or equivalent
• Strong understanding of system and network operations standards and knowledge.
• ITIL Certificate is preferred
• Good communication, writing, and presentation skills

Job Description

• Oversee the delivery of shared IT services to stakeholders, ensuring adherence to SLAs and customer satisfaction targets.
• Manage a service desk responsible for coordinating and tracking progress on Service Requests, System Changes, and Enhancements from various stakeholders.
• Collaborate with maintenance contractors to handle IT service requests, changes, and incidents related to Data Centre Operations, Technical Services, and IT Infrastructure.
• Implement proper service management techniques to address customer requirements, utilizing best practices and processes, including timely reporting to stakeholders.
• Maintain operational certification standards and participate in IT audits and assessments.
• Support Business Continuity and IT Disaster Recovery activities and planning.
• Monitor IT operational risks, system performance, and availability, addressing issues as they arise.
• Supervise lifecycle maintenance activities for hardware and software, including preventive maintenance and product lifespan management.
• Assist in managing operating expenses related to IT resources and services.
• Evaluate and propose procedures, processes, and policies to improve data center operations and service delivery to stakeholders.