Total 82 social responsibility manager job vacancies in Customer Service category in D09 Cairnhill, Orchard, River Valley

RESPONSIBILITIES:

Set sales goals, compare performance to goals, and adjust goals as needed

Assess current team processes and procedures, identify opportunities for improvement, and implement them

Develop individual quotas and assign territories for team members

Provide detailed and accurate sales forecasts

Coach, mentor, and provide feedback to team members

Foster a competitive yet collaborative team environment

Assess individual performance through observation and measurement, and suggest corrective actions as needed

QUALIFICATIONS:

Strong oral and written communication skills

Proven ability to lead a team to meet quotas

Results-oriented with strong analytical skills

Excellent leadership skills and experienced in setting sales goals

1-2 years of experience in sales

Job Description:

• Manage the day-to-day email communication with customers and distributions
• Provide quality customer service through reviewing, assessing and providing the response promptly
• Meet SLA of 90% email resolution within 5 working days
• Work with different business units to provide a one-stop solution to the customers
• Resolve feedback or issues raised by customers or sales representatives
• Assist in any other duties and projects as assigned

Requirements:

• 1-2 years of relevant experience

How to Apply:

Interested applicants, please email your resume to [email protected]

Kindly note that only shortlisted candidates will be contacted.

Zoey Chng Chu Xin

CEI No: R24125496

Recruit Express Pte Ltd

EA Licence No: 99C4599

Working Hours: Mon-Fri office Hours

Job Description:

- Engage all suitable referrals in Advance Care Planning discussion and facilitate the completion of Advance Care Plans for patients.

- Ensure effective communication of patients’ Advance Care Plans to health care professionals and other stakeholders.

- Follow up and review outcome of Advance Care Planning, including honouring of care and treatment preferences (where possible).

- Follow up on concerns raised during Advance Care Planning discussion, by providing feedback to the healthcare teams and other stakeholders.

- Work in partnership with stakeholders to raise awareness of Advance Care Planning.

- Conduct and participate in Advance Care Planning advocacy and facilitator training.

- Any other duties as assigned by the reporting officer.

Requirements

- Min Bachelor Degree in Nursing, Psychology, Social Work, Counselling or Allied Health relevant to the job.

- No experience required as training provided

Interested candidate, kindly send a copy of your resume to [email protected]



Adeline Lim Xin Ying [R23112000]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

Financial Planning & Budgeting:

- Lead the development of annual budgets and quarterly forecasts.

- Partner with department heads to align financial targets with operational goals.

- Create models to forecast revenues, costs, and profitability by business line, department, or product.

Reporting

- Prepare and distribute accurate and timely reports for senior management, including economical P&L and other comparison reports.

- Analyse financial performance against budget and prior year performance, explaining variances and trends.

- Produce monthly and quarterly management reports, providing insights on key financial metrics and KPIs.

Forecasting & Scenario Analysis

- Develop long-term financial forecasts and scenario analyses to support strategic initiatives.

- Build and maintain complex financial models to support decision-making.

- Provide ongoing updates to forecast models based on market conditions, business changes, and financial trends

Data Analysis & Decision Support

- Perform deep-dive analysis into business operations, highlighting risks, opportunities, and inefficiencies.

- Support key business decisions by analyzing the financial impact of proposed strategies or projects.

- Conduct ad hoc financial analysis as requested by leadership.

Process Improvement

- Continuously improve financial reporting processes to ensure accuracy, efficiency, and automation.

- Identify areas for process automation and optimization, particularly in budgeting and reporting tools.

- Implement best practices in FP&A processes and tools

Collaboration

- Work closely with the accounting team to ensure accurate financial reporting and effective budget controls.

- Collaborate with cross-functional teams to support strategic initiatives and business planning.

- Present financial insights and recommendations to key stakeholders, including senior management and department heads.



Interested applicants may email resume to [email protected]

Cheryl Lee Shi Le (CEI Registration No: R1434624)
Recruit Express Pte Ltd (EA: 99C4599)

The Clinic Manager (CM) will run the assigned clinic under the direction of Director, Operations or any of the delegated authority. The CM will manage an onsite team that support the practicing doctor(s) in the provision of care to our patients, ensuring the overall smooth daily operations of clinic business.

RESPONSIBILITIES:

Manpower:

• Manage clinic staff roster & manpower, with reasonable and fair planning of their work involvement in support of the business
• Request for hiring (where applicable)
• Annual staff appraisal

Expenses and financials:

• Manage clinic expenses, such as, but not limited to; excessive inventory, consumables, expiring drugs, wastages, utility
• Ensure all patient billings and invoices are accurate
• Ensure clinic’s daily financial settlement is done properly, and all takings for the day are accurately accounted for

Work standard:

• Manage staff to deliver customer service excellence and patient satisfaction
• Ensure regular stock-taking is done accurately, based on the agreed frequency
• Manage teammates’ overall work performance, such as, but not limited to; punctuality, accuracy of work, team player

Clinic and suppliers:

• In discussion with reporting officer, execute plans for minor repairs, furniture replacement or any facility needs
• Ensure regular preventive maintenance of equipment and air conditioning servicing in clinic

REQUIREMENT:

• Registered with Nursing Board
• At least a Diploma in Nursing
• At least 3 years of supervisory experience
• Prior experience in the O&G field will be advantageous

Interested applicants, send in your resume to:

[email protected]

We regret to inform that only shortlisted candidates will be notified.

Ashley Loo Yan Ni | R2095115 | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Job Scope:

• Support the team at ground level by providing leadership in coordination of clinical service and strategic planning skills to drive the success of the home visiting program.
• Support and building strong relationships with various clinical discipline in effective service delivery by active engagement with stakeholders, community partners, funders, and government agencies.
• Coordinating clear roadmap for the program's growth and ensure alignment with organizational goals.
• To bring expertise in program development, including designing effective strategies for outreach, recruitment, and retention of participants.
• Streamline processes, optimize resource allocation, and improve overall efficiency in delivering services.
• Establish quality assurance protocols, monitor performance metrics, and implement necessary changes to maintain program effectiveness and compliance.
• Oversee data analysis, performance evaluation, and reporting to track progress, identify areas for improvement, and demonstrate the impact of the program to stakeholders.
• Show leadership personality in steering and supporting program towards achieving evidence based, best practices in integrated health and social service deliveries.
• Work with programme lead to scope and track various aspects of programme evaluation, plan for resources needed to meet programme reporting indicators and aligned with the Institution’s strategic and business objectives.
• Performs any other duties as assigned by Program Lead.
• Performs any other Division duties as assigned.

Job Requirements:

• Degree with at least 6 years' experience and demonstrated competency (with at least 2 years of managerial/supervisory experience preferred).
• A fast and efficient worker with the ability to multi-task.
• Strong interpersonal and communication skills.
• Strong analytical, organizing and prioritizing skills.
• Strong coordinating and facilitation skills.
• Strong Leadership and Strategic Planning skills
• Programme planning and implementation skills.
• Excellent IT skills including MS Word, PowerPoint, Excel and Project.

Job Descriptions:

• Introduce services and recommend suitable packages to walk-in customers
• Identify and execute strategies to increase customer expenditure and achieve sales target
• Develop and maintain relationships with regular customers
• Front desk duties including attending to guests/customers and cashiering
• Attend to customers calls and emails on enquiries/feedbacks/appointments
• Assist to handle and resolve customer complaints
• Provide administrative and clerical support from time to time

Job Requirements:

• Experience in similar role preferred (Receptionist/ Retail Sales/ Spa Consultants/ etc)
• Positive attitude and possess excellent interpersonal skills with sound judgement ability to handle different situations
• Sales driven, confident, self-motivated, service oriented, initiative, leadership skills an added advantage
• Able to work retail hours, weekends, and public holidays
• Able to converse fluently in English and Mandarin

JOB DESCRIPTION:

• Front desk duties including handle incoming and outgoing calls, booking appointments, attend to customer’s inquiry

• Communicating with customers via telephone, WhatsApp, face-to-face, social media and email

• Handle POS system and collecting payments

• Selling of products and services

• Handling customer’s feedbacks

• Assist marketing team

• Improving customer service procedures, policies and standards

REQUIREMENTS:

• Team player

• Excellent verbal and written communication skills

• Possess strong interpersonal, efficiency & organisational skills

• Multi-tasking capabilities and willingness to go for the extra mile

• Able to converse in English

• Able to converse in Mandarin will be helpful as well

• Must be able to work retail hours (including weekend) our salon hours are currently 10.30am to 7.30pm / 8.30pm for festive period

• 5.5 days work week

Salary $2000-$2800, plus commissions

As a Manager/ Executive Manager (Decision Support & Financial Analysis Department) in the Finance Division, you will be a Strategic Business Partner to divisions to provide valued-added financial advisory support.

You will be responsible for the following:

• Evaluate strategic projects in terms of project costing, review of assumptions and methodologies and recommendation of appropriate funding sources

• Assess financial feasibility of projects through financial modelling

• Perform financial evaluation of audited financial statements of tenderers

• Analyse divisions’ monthly financial performances

• Evaluate divisions’ operating/development budget requirements

• Monitor budget utilisation of departments

• Conduct sessions on financial performances, budget utilisation and any finance related issues with divisions

• Provide financial advisory support to divisions and offer guidance to aid decision making

• Provide support for ad-hoc projects and assignments

The job might be for you if you possess the following qualities:

• Degree in Accountancy or Finance or Business; ACCA

• Chartered Accountant would have an added advantage

• 3-5 years of relevant working experience financial advisory roles

• Strong analytical skills, with strategic thinking

• Strong financial modelling and Microsoft excel skills

• Pro-active, positive, assertive and willing to accept challenges

• Excellent interpersonal skills with ability to maintain relationships at all levels in the organization

• Able to keep abreast of fast-paced changes and developments

• Able to multi-task and work under pressure

• Team player with good written, communication and presentation skills

• You will be working in a fast-paced and highly volatile environment that would require the ability to manage multiple priorities and stakeholders at the same time

Applicants will be updated on the status of their applications within 4 weeks of the closing date of this job posting.

•Front desk duties including handle incoming and outgoing calls, booking appointments, attend to customer’s inquiry

• Selling of products and services

• Communicating with customers via telephone, WhatsApp, face-to-face, social media and email

• Handle POS system and collecting payments

• Handling customer’s feedbacks

• Assist marketing team

• Improving customer service procedures, policies and standards

REQUIREMENTS:

• Team player

• Excellent verbal and written communication skills

• Possess strong interpersonal, efficiency & organisational skills

• Multi-tasking capabilities and willingness to go for the extra mile

• Able to converse in English

• Able to converse in Mandarin will be helpful as well

• Must be able to work retail hours (including weekend) our salon hours are currently 10.30am to 7.30pm / 8.30pm for festive period

• 5.5 days work week

Base Salary $2000 - $2800 depending on expereience

Plus commissions

We are seeking an experienced and dynamic Senior Service Delivery Manager to join our team. The ideal candidate will have 8-10 years of relevant experience in managing service delivery, field service management, and handling projects in the IT industry. The Senior Service Delivery Manager will play a crucial role in ensuring the successful delivery of services and projects, maintaining high customer satisfaction, and driving continuous improvement.

Key Responsibilities:

1. Service Delivery Management

- Oversee the end-to-end service delivery process, ensuring all services meet the required standards and SLAs.

- Monitor service performance and implement improvements to enhance efficiency and effectiveness.

- Act as the primary point of contact for customers, addressing their needs and resolving issues promptly.

2. Field Service Management:

- Manage field service operations, ensuring timely and effective resolution of on-site issues.

- Coordinate with field service teams to ensure optimal resource allocation and utilization.

- Develop and maintain field service policies and procedures.

3. Project Management:

- Lead and manage multiple projects simultaneously, ensuring they are delivered on time, within scope, and within budget.

- Develop project plans, define project scope, and allocate resources effectively.

- Monitor project progress, identify risks, and implement mitigation strategies.

4. Stakeholder Management:

- Build and maintain strong relationships with clients, understanding their business needs and objectives.

- Communicate project and service delivery updates to stakeholders regularly.

- Collaborate with internal teams to align service delivery and project outcomes with customer expectations.

5. Vendor Management

- Oversee the maintenance and support provided by third-party vendors to ensure service continuity.

- Manage relationships with vendors and third-party service providers.

- Negotiate contracts and ensure vendors meet performance standards and deliverables.

- Conduct regular performance reviews and manage vendor-related issues promptly.

6. Process Improvement:

- Continuously evaluate and improve service delivery processes to enhance customer satisfaction and operational efficiency.

- Implement best practices and innovative solutions to drive process optimization.

7. Requirements:

- Ensure compliance with industry standards and best practices, including ITIL.

- Maintain relevant certifications and promote continuous learning within the team.

8. Qualifications:

- Bachelor's degree in Computer Science, Information Technology, or a related field.

- 8-10 years of experience in service delivery, field service management, project management, and vendor management.

- ITIL certification is required.

- Experience with cloud technologies, including AWS and Azure.

- Cloud certification (AWS/Azure) is required.

- Experience with ITSM tools such as ServiceNow and Jira.

- PMP certification is a plus.

- Strong leadership and team management skills.

- Excellent communication and interpersonal skills.

- Proven ability to manage multiple projects and deliver high-quality results under tight deadlines.

- Proficiency in English and Mandarin as to effectively communicate with mandarin speaking clients and stakeholders.

- Only Singaporeans/SPR due to security clearance requirements

Working Hours: 5 days office hours

Salary: Up to $6K Max + AWS + VB

Job Scope:

The Assistant Manager, Hospitality role is to assist Head, Hospitality to complete all Hospitality-related operations in the Nursing Home, ensuring our establishment works smoothly and to assist in conducting training on Hospitality-related curriculum.

This role is responsible for building relationships with residents and their family members, identifying their needs and a seamless service delivery.

There will be an agreed Key Performance Indicators set for maintaining the service excellence of the nursing home.

Job Scope:

• Ensure that all Hospitality policies are implemented
• Build meaningful and professional relationships with residents and family members
• Ensure that all Household are equipped with clean linens
• Ensure that all Household are equipped with kitchen items
• Ensure that family members are updated on the residents well- being in terms of activities, outdoors events etc.
• Support the operation team in maintaining key relationships, by promoting relevant services to new/ existing residents
• Handle complaints when necessary
• Conduct essential hospitality training for Care Staffs
• Supervise and evaluate Care Staff service delivery
• Ensure all records are kept properly and consistently
• Prepare reports for Head, Hospitality review

Job Requirements:

• Min. Diploma/ Degree in hospitality or any relevant field
• Min. 2-3 years relevant experience in hospitality/ customer service field

For interested applicants, please send your updated resume to: [email protected]
All candidates’ information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
99C4599

Responsibilities:

• Configure and customize Jira Service Management workflows, fields, screens, permissions, and automation rules.
• Implement and maintain service request types, SLAs, queues, and reporting within Jira Service Management.
• Collaborate with cross-functional teams to gather requirements and translate them into Jira Service Management solutions.
• Provide technical expertise and support to end-users on Jira Service Management functionalities and best practices.
• Monitor system performance and proactively identify areas for improvement.
• Conduct training sessions and create documentation for Jira Service Management users.
• Stay updated with Atlassian products and industry best practices related to IT service management.

Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent work experience).
• Proven experience with Jira Service Management (Jira Service Desk), including setup, configuration, and administration.
• Strong understanding of IT service management principles and best practices.
• Experience in creating custom workflows, SLAs, automation rules, and reporting in Jira Service Management.
• Ability to collaborate effectively with cross-functional teams and stakeholders.
• Excellent communication skills with the ability to convey technical information to non-technical audiences.
• Atlassian certifications (e.g., Jira Service Management Administrator) are a plus.
• Only Singporeans

Preferred Skills:

• Familiarity with other Atlassian products such as Jira Software, Confluence, and Bitbucket.
• Experience with integrations between Jira Service Management and other ITSM tools or systems.
• Knowledge of ITIL framework and its application in IT service management.

YMCA of Singapore

JOB SUMMARY

At YMCA of Singapore, the International Service Programmes department collaborates with our regional partners to reach out to underprivileged communities in developing countries through development projects which focus on infrastructure, healthcare, sustainability and education. Each year, more than 1,200 youths are empowered to be community champions through one of the many projects carried out in countries such as Cambodia, Laos, Nepal, Philippines, Thailand, Vietnam and more.

You will lead the youths to participate and contribute as community champions in assigned development projects. You will pave the way for smooth project execution, community engagement and leadership development.

RESPONSIBILITIES

• Identify and connect assets to develop and sustain partnerships with overseas partners, to co-create and curate service-learning opportunities.
• Coach, mentor and assess student leaders, enabling the students to meet the learning objectives specific to the overseas service-learning experience.
• Guide the volunteers for each phase of the YEP journey and coordinate collaborations between the volunteers and overseas host partners.
• Design, develop and conduct risk assessment, and ascertain that the trips/environment are safe and conducive.
• Coach, manage and develop the ISP staff team, empower them to take responsibility for their jobs and goals.
• Manage the administrative duties (data management, budget, procurement etc) generated in fulfillment of the scope stated above.
• Travel is expected.

JOB REQUIREMENTS

• Bachelor’s degree in any related field from a recognized University
• At least 5 years of relevant work experience in youth engagement or community development
• Passion for working with students and community. Able to build rapport, motivate and inspire students from diverse backgrounds.
• Strong experience in asset-based approaches to Service-Learning and Community Engagement, Volunteer Management and Student Leadership Development.
• A resourceful team player with initiative and interpersonal skills, and ability to build partnerships and relationships in a multi-cultural environment.
• Able to work well with others in a deadline-driven team environment and manage multiple tasks.
• Experience in teaching, curriculum design and development will be an added advantage.

Job Scope:

• Support the team at ground level by providing leadership in coordination of clinical service and strategic planning skills to drive the success of the home visiting program.
• Support and building strong relationships with various clinical discipline in effective service delivery by active engagement with stakeholders, community partners, funders, and government agencies.
• Coordinating clear roadmap for the program's growth and ensure alignment with organizational goals.
• To bring expertise in program development, including designing effective strategies for outreach, recruitment, and retention of participants.
• Streamline processes, optimize resource allocation, and improve overall efficiency in delivering services.
• Establish quality assurance protocols, monitor performance metrics, and implement necessary changes to maintain program effectiveness and compliance.
• Oversee data analysis, performance evaluation, and reporting to track progress, identify areas for improvement, and demonstrate the impact of the program to stakeholders.
• Show leadership personality in steering and supporting program towards achieving evidence based, best practices in integrated health and social service deliveries.
• Work with programme lead to scope and track various aspects of programme evaluation, plan for resources needed to meet programme reporting indicators and aligned with the Institution’s strategic and business objectives.
• Performs any other duties as assigned by Program Lead.
• Performs any other Division duties as assigned.

Job Requirements:

• Degree with at least 6 years' experience and demonstrated competency (with at least 2 years of managerial/supervisory experience preferred).
• A fast and efficient worker with the ability to multi-task.
• Strong interpersonal and communication skills.
• Strong analytical, organizing and prioritizing skills.
• Strong coordinating and facilitation skills.
• Strong Leadership and Strategic Planning skills
• Programme planning and implementation skills.
• Excellent IT skills including MS Word, PowerPoint, Excel and Project.

Reporting to the Assistant / Deputy Director, you will assist to achieve the divisional goals and approved operational performance (including KPIs, objectives and budgetary goals). You will be leading and managing an Executive team and Patient Information Associate (PIA) team , overseeing the daily operations of the following:

• Facilitation of inpatient visitors in accordance to the Visitation Policy
• Concierge services
• Manage and enforce visitors’ compliance to the Visitation Policy
• Manage and resolve visitors’ feedback/complaints arising from the department’s operations promptly. Offer service recovery if necessary.

You will also assist to support Director on behalf of the Deputy Director during his/her absence to ensure smooth running of the daily operations. You will also assist and support other departments within the division and designated secretariat roles assigned to the division.

Requirement

• Bachelor degree with preferably at least 5 years of supervisory experience in customer service, operations, estate management and related functions
• Keen interest in healthcare services

For interested candidate, please email your resumes to [email protected]

Ivy Yong Shi Mei
R2198995
Recruit Express Pte Ltd 99C45990

The Care Coordinator is responsible for providing support to the clinical team in the assessment, case work, programmes and supporting the clients and their families to resolve personal, social, emotional, and financial issues. He/ She will provide service coordination management, administrative support, and operations improvement. Care Coordinator will need to work collaboratively with colleagues from other departments to ensure a seamless client experience for our service users.

Job Responsibilities

• Support clinical team in advising clients on financial scheme applications

• Ensure timely update of renewal of means testing and financial assistance

• Support the clinical team in administrative processes in the delivery of services to clients and caregivers

• Manage onboarding process for new clients, assist in initial assessment appointment scheduling/ rescheduling, subsidies application, and address client inquiries for rehabilitation

• Assist in initial assessment of client/caregiver needs with basic case management under the direction of a case manager/ social worker

• Ensure client and caregiver’s ability to cope by helping to streamline and coordinate the range of community services available

• Assist client/caregiver with appropriate information and referral assistance

• Conduct joint home visits with a case manager/ social worker or the multidisciplinary team where necessary

• Participate in case discussion with the clinical team

• Consolidate, prepare, track relevant monthly reports and statistics

Requirements

• Min Diploma in social work / psychology or any other courses
• Experience in healthcare industry is preferred (Social work / Clinic assistant / Case management)

Up to $3.4K

Office hours

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

The Care Coordinator is responsible for providing support to the clinical team in the assessment, case work, programmes and supporting the clients and their families to resolve personal, social, emotional, and financial issues. He/ She will provide service coordination management, administrative support, and operations improvement. Care Coordinator will need to work collaboratively with colleagues from other departments to ensure a seamless client experience for our service users.

Job Responsibilities

• Support clinical team in advising clients on financial scheme applications

• Ensure timely update of renewal of means testing and financial assistance

• Support the clinical team in administrative processes in the delivery of services to clients and caregivers

• Manage onboarding process for new clients, assist in initial assessment appointment scheduling/ rescheduling, subsidies application, and address client inquiries for rehabilitation

• Assist in initial assessment of client/caregiver needs with basic case management under the direction of a case manager/ social worker

• Ensure client and caregiver’s ability to cope by helping to streamline and coordinate the range of community services available

• Assist client/caregiver with appropriate information and referral assistance

• Conduct joint home visits with a case manager/ social worker or the multidisciplinary team where necessary

• Participate in case discussion with the clinical team

• Consolidate, prepare, track relevant monthly reports and statistics

Requirements

• Min Diploma in social work / psychology or any other courses
• Experience in healthcare industry is preferred (Social work / Clinic assistant / Case management)

Up to $3.4K

Office hours

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Care managers are registered nurses specially trained in chronic disease management in primary care setting. The care manager works closely with your doctor, advanced practice nurse, allied health members and yourself to manage your chronic conditions.

Job Description

• Perform relevant clinical assessment and evaluate the patient’s current disease control.
• Assess patient’s concerns about his/her condition and learning needs.
• Explore for possible precipitating factors for sub-optimal/poor control.
• Reinforce patient/caregiver’s education and self-management skills.
• Develop/evaluate the plan of care to improve disease control with patient/caregiver.

Requirements

• Min Dip in Nursing
• Possess adv dip or specialist dip in EITHER chronic disease / mental health / endocrine / diabetes / gerontology​​​​​

Office hours 5.5days

Govt clinic

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Managing interventions and programmes, performing community development work and uplifting the professional practice in social work. He/She guides multi-disciplinary teams to implement and evaluate casework and group work and also organises strategic community development initiatives, programmes and research. He/She serves as a mentor to social workers and supports their professional development. He/She collaborates with other agencies and ministries in the course of his work.

For interested candidates, please send your updated resume:

Email: [email protected]

Whatsapp: 96503173

Telegram: @jesswongie

Jessie Wong Yuan Si

R2197171

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Roles & Responsibilities

The Early Childhood Development Agency (ECDA) serves as the regulatory and developmental agency for the early childhood sector in Singapore, overseeing key aspects of children's development below the age of 7, across both kindergartens and childcare centres.

We are looking for self-driven individuals who share our vision of a good start for every child. You will join us in administering preschool subsidy schemes to provide eligible families with access to affordable and quality preschool education.

You will work closely with preschools and key stakeholders to process applications for preschool subsidies and address subsidy-related matters in a timely manner. There will also be opportunities for you to be involved in process-improvement initiatives. You can expect to gain invaluable experiences in social service and preschool administration works.

Key Responsibilities:

· Process subsidy applications

· Manage queries from parents/preschools

· Support data collation and review of subsidy processes and framework

Job Requirements:

· Service-oriented

· Meticulous

· Strong organisational, communication, and interpersonal skills

· Relevant experience in grant administration or similar field preferred but not necessary

Job Description:

• Manages a variety of interventions, programs, and community development projects within the field of social work.
• Leads and guides multidisciplinary teams in the thorough evaluation of casework and group work, ensuring comprehensive and effective outcomes.
• Coordinates and oversees the implementation of strategic community development initiatives, diverse programs, and impactful research endeavors aimed at enhancing social welfare.
• Provides mentorship and steadfast support to fellow social workers, fostering their professional growth and ensuring the highest standards of practice.
• Actively collaborates with external agencies and ministries, forging partnerships and alliances to advance collective goals and initiatives in social services.

Job Requirement:

• Possession of a Degree or Master's in Social Work.
• Demonstrated prior supervisory skills, including experience in managing and guiding teams.
• Ability to effectively lead a team of at least four members, ensuring cohesion, productivity, and professional development within the team.

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Description:

• Manages a variety of interventions, programs, and community development projects within the field of social work.
• Coordinates and oversees the implementation of strategic community development initiatives, diverse programs, and impactful research endeavors aimed at enhancing social welfare.
• Actively collaborates with external agencies and ministries, forging partnerships and alliances to advance collective goals and initiatives in social services.

Job Requirement:

• Possession of a Degree or Master's in Social Work.

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Scope:

• Respond promptly and professionally to customer inquiries via phone, email and chat
• Review & standardize all customer service reply to maintain a consistently high quality service standard
• Monitor customer satisfaction level & identify areas for improvement
• Motivate team member to hit KPI
• Brainstorm idea to improve chat quality & customer experience
• Provide training & exam to customer service team
• Co-ordinate with marketing team to bring more new leads
• Roster planning
• Fostering a teamwork culture

Requirement:

• At least a Diploma or Bachelor’s degree in any fields
• Minimum 2-3 years of relevant working experience
• Strong leadership and interpersonal skills with the ability to motivate and inspire team member
• Flexibility to work evenings, weekends, and holidays as required
• Fluent in English

Responsibilities:

To maintain a professional, positive and empathetic attitude at all times

Provide professional and excellent customer support, encouraging customers to come back

To satisfactorily respond to customers’ demands and queries with excellence.

To gather and retain customer information

Communicate and coordinate with the team and management to ensure smooth operations

Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

Diploma or Bachelor’s Degree in relevant fields

Professional looking and well-groomed to the standards set

Proficient in customer service and communication skills

Ability to stay calm in any given situation

Possess digital literacy

1-2 years of relevant customer service experience will be a plus

Prior experience in the beauty line preferred