Total 1,162 sourcing specialist job vacancies in Customer Service category in Singapore

Your new company

Client is a financial institution looking to hire a contract Senior HR Executive. Role is a payroll maker. Up to $5,500 pe month.

Duration: 8 months contract (Maternity Cover)

Location: Raffles Place

Salary: Up to $5,500 + Completion Bonus

Your new role

Responsible for the full spectrum of HR administration which includes recruitment, training, payroll etc.

· Assist and support in the HR administration which includes recruitment, benefits, payroll, income tax, offboarding, government related claims, etc.

· Maintain and ensure employee data are up to date in HRIS (Workday).

· Submit purchase requisition and follow up with Finance on payment. Provide cost allocation for internal recharges.

· Preparation of HR reports and surveys such as headcount, payroll, etc.

· Assist in training enrolment, sourcing training courses for employees and follow up with funding claims from government, whenever applicable.

· Perform related duties and responsibilities as assigned by superior from time to time.

What you'll need to succeed

· Diploma / Degree in Human Resource Management or equivalent

· Minimum 3 years of relevant HR experience in payroll operations or related area

· Proficiency in Workday an added advantage

What you'll get in return
This is an exciting opportunity to join an MNC. You will be part of a dynamic team and you will be remunerated at market competitive rates.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Ernie at Hays on +65 6424 0157 or email [email protected] for a confidential discussion.

Referrals are welcome.

Registration ID No. R1329386 | EA License number: 07C3924 | Company Registration No. 200609504D

Job Objectives

Focal point for the ASPAC customers for material order related actions in the Material, Logistics and Suppliers organization. This is by being responsible for the order processing, administration and management of Material orders received from Airbus customers (airlines, maintenance and repair organizations (MROs) and other customers/suppliers). Contribute to customer's satisfaction by providing high quality responses to all customer related requests for all spare parts and related services.

Job Responsibilities

• Responsible for the order processing, administration and management of Material orders received from customers (airlines, maintenance and repair organizations – MROs and other customers/suppliers).
• Build and maintain strong customer satisfaction with quick response times as well as honest and qualified responses to all customer requests and inquiries. This includes handling and timely follow up on quotations, orders, backorders, customer complaints and claims.
• Proactively update customers on status of enquiries and deliveries.
• Handle invoice discrepancies in a timely fashion to support Sales and Finance in the Accounts Receivables.

Secondary Responsibilities

• Ensure that customers receive full support for their spares orders issues. This includes the internal management of orders, actively working customer order backlog, addressing customer complaints related to material orders as well as the follow-up of customer requests in coordination with all the departments involved in spares ordering.
• Organize and conduct regular account meetings with the responsible departments, (eg. Sales & Support functions and others, as necessary) to share information and keep a global view on your customers’ activity which will include openly discussing order related issues to reduce possibility of issue escalation.
• Measure and utilize key performance indicators (KPIs) in order to manage material order activity and producing order activity reports for customers, account team and management.
• Assist, coordinate and prepare reports on operational topics and participate in customer meetings as required.
• Directly contribute to the increase in customer satisfaction for the ASPAC market related to customer order activity and enhance internal and external communication related to customer material order performance.
• In addition to an assigned portfolio of customers, which may change, assist other account teams and regions as workload and work distribution priorities demand

Job Requirements

• Diploma with 2 or more years' of customer service experience in a dynamic environment, preferably from the aerospace industry.
• Able to commit to a contract period.
• Excellent working knowledge of with MS Office applications (especially Excel and PowerPoint.
• Knowledge of Lotus Notes tools and SAP would be advantageous.
• Candidates with basic shipping knowledge (including transportation of dangerous goods and INCO terms) will have an added advantage.
• Ability to work as a team player.
• Self-motivated and driven to work with a positive attitude.
• Desire to achieve results and advance with a fast growing organization.
• Proactive, customer oriented attitude and working style for both internal and external customers.
• Ability to work positively in an account team (i.e. Customer Order Desk / team with customer account allocation) environment.
• Ability to understand your customers to develop and propose creative solutions to issues is key for the position.
• Flexible, able to work under pressure with tight deadlines and successfully deal with unexpected situations/issues.
• Self-starter and able to work without constant direction while administering your customer portfolio.
• Proactively take initiative to ensure customer satisfaction.
• Structured in way of working
• Superior communication skills.
• Analytical skills.

Field Service Specialist - Eletromechanical / woodworking machines [3770]

$4000-$5000 + AWS + VB
5 Days (Mon-Fri) ; (2 days WFH after 6 months Probation)
830am-530pm
Jln Pemimpin, Singapore [ Near to Marymount / Bishan MRT ]

Job Description
The Electromechanical Specialist reports directly to the Service Manager and has responsibilities for the installation, maintenance, and troubleshooting of the woodworking machines for customers.

Responsibilities

• Technical after Sales support to external, but also internal customers as required by the Company.
• Carry on site work as requested such as:Supervision of machinery installation and commissioning, execute customer training.
  After sales service tasks like maintenance and troubleshooting, customer trainings,
  Upgrading projects of existing production lines
  
• Respond to on-call and emergency support cases remotely or visiting customer sites.
• Support the sales teams on technical matters.
• Coordinate service and capex delivery projects between Company’s delivery units and customers
• Participate in FAT testing as needed.
• Participate in product and service product development.
• Support spare part and maintenance sales as well as coordinate service work planning and scheduling.
• Keep active communication with customers.
• Follow safety rules and practices set by the company, in general, but also the site rules set by the customer.
• Perform all duties assigned.

Requirements

• Diploma or bachelor’s degree from Electrical or Mechatronic Engineer background
• Hands-on experience in installation and troubleshooting industrial machinery with PLC/PC controls and adjustable-speed drives.
• Knowledge in PLC and PC based control systems: Siemens, Allen Bradley, Beckhoff, Omron, etc. is an advantage.
• A proven track record in mechanical engineering in plywood or other wood processing industries would be an advantage.
• Proficient in the use of Microsoft Office, CAD, or similar application experience
• Willingness to travel globally

WhatsApp: +65 82026403

Email: [email protected]

14C7279 The Supreme HR Advisory Pte Ltd

R21103770 Chu Jenn Anne

Your new role

• Act as the focal point of contact between the customer and the Company
• Work with and offer assistance to the parent company’s Customer Support Department in supporting the Company’s clientele
• Provide professional support to customers in relation to the Company’s service, trading platforms and other relevant applications
• Provide trading data and clarification on the platform’s trading information to customers
• Provide clarifications to customers (e.g. terms of business of the Company, complaint form etc.) where such information was not understood by the customer during the online customer account opening registration process
• Liaise between the Compliance department and/or the Back-Office Function and the customer in relation to the due diligence procedures at the account opening stage (KYC procedures)
• Request and obtain from customers the necessary identification and due diligence documents if these are deemed incomplete or inadequate for the onboarding process
• Receive customer inquiries and complaints and ensure customer complaints are referred to the Compliance Manager in an orderly and timely manner

What you'll need to succeed

• Good command of English
• CMFAS M1b and M6a is a must have
• knowledge in CFD is preferred

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to [email protected]. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Registration No: R1986473
EA License No: 07C3924
Company Registration No: 200609504D

• End-to-End Payroll Processing including dealing statutory agencies.
• Working in a shared service organization, with heavy presence of Expats and Foreign Workers
• Being a good team player and influencing others including collaborating with Payroll Vendors to ensure timely and accurate payroll.
• Process design and mapping, and business requirement gathering experience. Knowledge of CPF calculations and SG taxation is a must while familiarity with Workday and PayDay! HRMS will be an advantage.
• Communicating effectively, applying interpersonal skills and taking initiative as the role requires constant coordination with workstreams, leadership and stakeholders.

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

We are looking for a highly motivated and committed Customer Service/Success Specialist to work for a renowned medical device clinic.

As a Customer Service/Success Specialist, you will be the frontline of our customer interactions, ensuring positive experiences and satisfaction. You will play a pivotal role in addressing inquiries, resolving issues, and fostering strong relationships with our valued customers.

Responsibilities:

• Customer Interactions: Respond promptly to customer inquiries via phone, email, or chat, providing accurate and comprehensive information about our products/services.
• Customer Outreach: Proactively reach out to potential customers through leads to encourage sales and upselling opportunities.
• Issue Resolution: Effectively troubleshoot and resolve customer concerns, demonstrating empathy and a commitment to finding satisfactory solutions.
• Order Processing: Assist customers with order placement, modifications, and tracking, ensuring a seamless purchasing process.
• Product Knowledge: Maintain up-to-date knowledge of our products/services to provide informed assistance and make suitable recommendations.
• Documentation: Accurately document customer interactions and transactions, ensuring a thorough and organized record of customer communications.

Qualifications:

• Proven customer service experience or relevant background.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and a customer-centric mindset.
• Ability to multitask and work efficiently in a fast-paced environment.

Salary: $100/hr (locum)/Base salary (perm) + Transport Allowance + Sales Incentive + Case Allowance

Job Duration: 3 mths (convertible to perm)/ direct perm

Working Days & Hours: Monday – Friday Office Hours (On call, no midnight case)

Location: Buona Vista

Job Description:

• Assisting surgeons in performing surgical techniques with company’s technology.
• Providing competent technical and clinical support when company’s technology is used by surgeons.
• Guide surgeons and other Operating Room Personnel in the safe and effective use new company’s technology.
• Ensuring appropriate instruments and implants are at the hospital and complete before each use
• Building positive relationships with customers on behalf of Sales Leads
• Identifying customer needs and recommends appropriate registered and available products to addressthem and/or pass it on to Sales Leads for follow up.
• Maintaining a thorough understanding of the company product lines; updates, features, benefits, surgical techniques independently.
• Adheres to compliance policy and guidelines at all times

Job Requirements: Min Valid SNB, BCLS and OT/Scrub Nurse Experience

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

• Make a Difference: Join a team dedicated to transforming young lives and fostering a nurturing environment.
• Growth Opportunities: Develop your professional skills in a supportive and dynamic setting.
• Community Impact: Be part of a meaningful mission to provide quality care and education to children and youths.

Responsibilities:

• Support the development and implementation of biopsychosocial and educational programs.
• Oversee residents' physical needs, including nutrition and laundry.
• Address residents' psychosocial needs, fostering social integration and appropriate behavior.
• Employ a trauma-informed approach for behavioral management.
• Maintain cleanliness and personal hygiene standards within the facility.
• Supervise academic progress and health needs of residents.
• Manage on-site incidents or crises as needed.
• Escort and supervise residents during external appointments and activities.

Requirements:

• Relevant experience in childcare or youth management.
• Strong understanding of health, safety, and environmental standards.
• Ability to work shifts in a 24/7 residential care setting. Overnight Shift not required.

Tyson Jay Recruitment Pte Ltd | EA License No.: 16C7954

Ivan Lim | EA Personnel No.: R1109856

Job Title: Customer Engagement Specialist

Company: Capital C Corporation

Location: Singapore

About Us:

Capital C Corporation is a pioneering fintech company headquartered in Singapore, revolutionizing financial services across Southeast Asia. With a decade of industry experience coupled with an innovative startup mindset, we are deeply passionate about the potential in Southeast Asia to empower our users. Our technology is purposefully designed to reach and uplift underserved individuals and businesses through digitalization.

We provide an array of financial solutions, encompassing consumer services, support for MSME businesses, financing for two & four-wheelers, buy now pay later options, and salary advances customized for developing countries.

Our goal is to foster financial stability and empower individuals to achieve their financial goals. Be part of our journey to transform financial inclusion and enrich lives across Southeast Asia.

Our mission is simple yet powerful: "Driving financial inclusion, enhancing lives."

Position Overview:

We're seeking a proactive and results-driven Customer Engagement Specialist to join our team. In this role, you'll be instrumental in providing exceptional customer service, guiding customers through document submissions, and scheduling appointments to ensure a seamless experience.

Key Responsibilities:

• Act as the primary point of contact for document collection, guiding customers through the submission process or scheduling visits to our outlet.
• Respond promptly and effectively to customers' inquiries via calls, email, and chat, resolving doubts and queries about our products and services.
• No cold calling required; all outbound calls are directed to existing customers or prospects who have expressed interest in our services.
• Identify opportunities for upselling or cross-selling as needed.
• Maintain meticulous documentation of all customer interactions to ensure accurate record-keeping and seamless service delivery.
• Adapt to a dynamic, customer-centric role to deliver exceptional service.
• Employ effective sales tactics to achieve departmental goals and targets.
• 
  

Requirements:

• Good command of spoken English required; proficiency in Mandarin, Malay, or Tamil is a plus.
• No prior experience necessary; comprehensive training provided.
• Previous experience in telemarketing, call center, or related fields is advantageous.
• Exceptional communication skills with a confident and persuasive phone manner.
• Outstanding interpersonal skills, capable of quickly building rapport with diverse individuals.
• Proven track record of exceeding goals in a fast-paced environment.
• Strong team player with the ability to work independently when needed.
• Proficiency in basic Google Sheets and Excel preferred.
• Working Days: 5 days a week, from Mon - Sat (Rotating Shift - 1 off day in between)
• Working Hours: 10am - 7.30pm

Benefits:

• Competitive salary and incentive structure.
• Comprehensive training and ongoing support.
• Opportunities for career advancement and professional development.
• Dynamic and collaborative work environment.

How to Apply:

If you're a motivated individual with a passion for sales and want to make an impact in the fintech industry, we want to hear from you! Please submit your resume to [email protected].

Join us at Capital C and be part of a team shaping the future of finance!

About the Role:

Manage all aspects of sales administrations and reporting for the Commercial department . Works closely with the Sales Manager in planning and implementing of commercial activities.

Essential Duties and Responsibilities:

• Coordinate and track team training requirements, including but not limiting to new hire on-boarding and ad-hoc training needs.
• Co-manage capital equipment logistics and management, where necessary.
• Work closely with various department to maintain accurate spreadsheets and databases.
• Monthly case allowance compilation, checking against eLeave system for Annual Leave, Childcare Leave, Off in-lieu for the team before monthly payroll cut off. Payroll cut-off 10th of each month.
• Ad Hoc support of Sales stuff in preparation of patient ID card (must have signed PDPA form from patient/clinic).
• Plan monthly on calls for the team and input them into iCalendar.
• To work closely with the Medical Education team in ensuring smooth administration of Cadaver lab activities.
• Coordinates and provides timely updates on marketing and Med Ed activities.
• Prepare and submit required letters and approval forms to internal and external parties for local Med Ed events. This involve coordinating required signatories and approval from internal and external stakeholders.

Education and Experience:

• Minimum Diploma education
• Minimum 3-4 years of experience in Commercial preferred
• Hands on experience with CRM software and MS Office (MS Excel in particular)
• Understanding of sales performance metrics
• Excellent organizational and multitasking skills
• A team player with high level of dedication
• Ability to work under strict deadlines
• Certification in Marketing, Sales or relevant field is a plus

About Arthrex

Arthrex is a global medical device company and leader in new product development and medical education in Orthopaedics. With a corporate mission of Helping Surgeons Treat Their Patients Better™, Arthrex has pioneered the field of arthroscopy and develops more than 1,000 innovative products and procedures each year. We are a privately held company with a family business culture committed to delivering uncompromising quality to the health care professionals who use our products, and ultimately, the millions of patients whose lives we impact.

Due to urgency of this role, we are looking at candidates who is currently residing in Singapore.

Are you a dog lover who loves to work around dogs all day? Join our passionate dog lovers team in delivering the highest standard of dog boarding and daycare services.

Furmummy located at the central region of Singapore, specialises in dog daycare and boarding services.

Job description of a mummy or daddy to furbabies:

At a reasonable fitness and health level to be able to work at a fast pace in an environment with high level of physical activities.

Detailed-oriented and able to identify symptoms of dogs being unwell, stress symptoms etc

Supervising dog(s) during playtime, walking, feeding and bathing dog(s)

Perform cleaning/disinfecting duties and ensure the facility is clean and fresh at all times.

Perform basic grooming to furbabies, including bath, blow dry, ear cleaning etc

Training will be provided. Any dog handling experience is preferable.

Contract description

Required to attend a sponsored certification course

5 days work week

Contract basis. Position is available to start immediately.

Job Types: Permanent, full time

Non-smoking environment

Job Types: Full-time, Permanent, Contract, Internship, Fresh graduate

Contract length: 24 months

Job Responsibilities:

1) Handle customer enquires channels via direct face-to-face interactions, hotline, WhatsApp, messages, emails and social media etc effectively.

2) Disseminate customer enquiries to appropriate sales staff for follow-up.

3) Resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

4) Provide product, delivery, membership and promotion information including solution and consultation to customer with salespersons.

5) Arrange product collection, delivery appointment, refund, product exchange and follow up.

6) Liaising with various departments to ensure customer issues are resolved in a fast and timely manner.

7) Any other duties as assigned by the superior.

Job Requirements:

1) Ability to liaise with customers over the customer enquires channels in a professional manner.

2) Manage customers’ feedbacks or complaints efficiently in a timely manner.

3) Possess excellent computer skills especially Google drives, Google sheets and internet.

4) Possess excellent customer service handling skills with good attitude, positive mindset and a good team player.

5) Willing to work in Retail hours: rotate between 11.30am – 8pm and 12.30pm – 9pm

6) Those with some customer service background will have an added advantage.

7) Those without experience but with keen interest in handling customers and IT Savvy especially in Google Sheets, Google Drives are welcome to apply.

8) Able to commence work within short notice.

9) Candidate must possess O level/Nitec/Higher Nitec/Diploma in Customer Service or its equivalent.

We are seeking a game customer service specialist based in Singapore to support our global user communities.

Job responsibilities:

• Provide customer service support and technical or game issue resolution via email, chat and other online social media platforms. (Google play, Apple store,Steam community and comments,Facebook main page,Discord ,Twitter(X),Youtube,Email etc )
• Identify player’s needs, clarify information, research every issue, and provide solutions and/or alternatives.
• Ensuring customer’s queries are answered with the aim of a first-time resolution and ensuring that all responses are provided with excellent attention to detail, care and professionalism.
• Working with game operation team closely and escalate issues to appropriate teams when necessary.

Requirements:

• Candidate must possess at least a diploma or above in any field.
• Fluency in verbal and written communication skills in English ,Chinese. And using google translating tool to help our customers in other languages.
• Possess customer-focused mindset , love to play our games and well know the game content.
• At least one year customer service or relevant work experience.
• Candidate must be open to all shift and to work on weekend
• Proficient in internet, main social media, foxmail, Word and Excel.

Our client, one of world's largest financial services organization is looking for:

Customer Service Specialist

Requirements:

• Flexible on 5-day work week with rotating shifts, Mondays to Sundays and public holidays.
• Maintaining a positive, empathetic, and professional attitude toward customers.
• Responding promptly to customer inquiries on general and transactional enquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer requests.
• Consistently deliver high quality service to our customers to achieve total customer satisfaction without compromising risk standards.
• Collaborate with stakeholders to resolve all customer queries and requests.
• Able to multi-task while speaking to customers and toggle between system application screens in a fast-paced environment.

-------------------------------------------------------------------------------------------------------

Interested applicants can also email CV at [email protected] (for faster processing, please state the exact job / position title applied "Customer Service Specialist")

Only shortlisted candidates will be notified.

-------------------------------------------------------------------------------------------------------

EA License Number: 10C3636

EA Personnel Name: Saranya Natarajan

EA Personnel Registration Number: R23117583

· Based in Singapore, the regional hub for Asia Pacific (AP) and top-ranked biopharmaceutical company on the Straits Times and Statista’s list of Best Employers in Singapore for two consecutive years (2020, 2021).

· Join the premier biopharmaceutical company that has been in Singapore for more than 25 years and in AP for over 60 years.

This is a Career Conversion Programme (CCP for Advanced Biopharmaceuticals Manufacturing Professionals (Place-and-Train) under Workforce Singapore (WSG) and candidates must meet the following criteria and are open to the following conditions:

· PMETs/Mid-Careerist with no prior work experience in Biopharma industry are welcome to apply

· Singaporeans/PRs only

· Open to 2 year contract

WHAT YOU WILL DO

JOB PURPOSE

The Operation Support Specialist coordinates and supports all manufacturing related activities:

• Documentation review, issuance and preparation. • Completes manufacturing Prepares and issue necessary documents on a timely manner for manufacturing use. • Supports document revision (SOP, Forms etc.) when necessary to improve the system of batch record review in accordance with cGMP requirements. • Maintains the proper filing and safe keeping of all relevant manufacturing documents and have it available when needed including controlled copies • Completes post manufacturing batch documentation reviews, provides straight-through document accuracy metrics and leads associated improvement initiatives • Create the Material Transfer Order Request and ensure the production required materials are ready for manufacturing as per BOM list. • Test script execution for MES changes to MBR • Act as a super user for SAP to ensures SAP inventory accuracy, supports manufacturing related stock adjustments and/or reversals and trouble-shootings. • Ensure the Process Order is technical completed and closed. • Data collection and metric tracking to support Tier process. • Update APR and CPV for nominated Pharm South products. • Initiate and investigate for any operation support related deviations in Quality Management System. • Supports development of a continuous improvement framework within the overall IPT improvement program.

WHAT YOU MUST HAVE

• Degree in Chemical, Mechanical, Electrical Engineering or equivalent

• Demonstrate experience working in the manufacturing-based industry, including: • Manufacturing operations support

• Project Management • Experience with continuous improvement, Lean Six Sigma methodology and the application of Lean tools (preferred)

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

Job Highlights:

• Basic up to $3800 + AWS + VB
• Monday to Friday, Saturday (WFH)
• 9.30am to 6.00pm, 9.30am to 1.00pm
• Newton
• Logistic/ Supply Chain Company

Job Responsibilities:

• Address customer inquiries and generate quotations as needed.
• Organize and coordinate import and export logistics operations.
• Communicate with international agents to ensure compliance with shipping regulations and documentation requirements.
• Collaborate with warehouse personnel to oversee cargo handling and movement activities such as receipt and delivery.
• Manage customs procedures by providing instructions to customs brokers.
• Maintain regular communication with vendors, shippers, customers, carriers, and international agents.
• Ensure accurate documentation for billing, invoicing, and file closure post-shipment.
• Coordinate door-to-door shipments, including transhipments, for both imports and exports.
• Collaborate with project managers to plan and execute shipment strategies and address ad-hoc requirements.
• Generate airway bills and handle booking arrangements.
• Arrange transportation logistics.
• Utilize Electronic Data Interchange (EDI) systems for efficient data exchange.
• Manage Customer Carrier Notes (CCN) efficiently.

Job Requirements:

• 1 to 2 years of working experience as customer service in freight industry
• Experience in Air freight operations processes (1 years of relevant working experience)
• CargoWise Knowledge is an added advantage
• Possess valid DG Certificate is an added advantage
• Well-versed in MS Office, especially MS Excel
• Can-do attitude, driven and passionate about work
• Strong verbal and written communication skills

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by the company relating to this job application.

We regret to inform you that only shortlisted candidates will be notified.
We wish you all the best in your career search.
You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Ian Gan Zhi Shen| EA Personnel No.: R21102913

The Opportunity

• Adecco is partnering with an Oil and Gas Multinational Corporation company to search for a Customer Care Specialist
• Focus: Customer Service, Customer Care for day to day operation and Order processing
• Office location: West
• Working hours: Monday – Friday (40 Hours per week)
• This role will start off as a contract position

The Talent

• Bachelor’s Degree with minimum 2 years Customer Service/Supply Chain/Trading experiences
• Excellent communication and interpersonal skills
• Familiar with ERP system such as SAP or Oracle is an asset.
• Proficient in MS-Office, especially in Excel.

The Job

We are looking for a Customer Care Specialist to process customer orders, provide and process information in response to inquiries, concerns and requests about orders and products. An excellent communicator, proficient in order entry software and knowledge of order entry processes. Oil & Gas industry background not a must but good to have.

TASKS AND RESPONSIBILITIES

• Order processing, including customer check, PO check, order entry & book in SAP, customer/item maintenance in system, RMA handling, etc.
• Coordinate with plant planners and logistic team to know the order status and have the customer well-informed.
• Follow up customer inquiries includes but not limited to lead time, price, order status, delivery tracking etc. Respond & resolve customer issues timely.
• Deal with customer complain, routing the issues to proper support individuals or teams.
• Be responsible for filing of all documents related to order processing, including PO, contract and any other supporting documents.
• Assist finance with collections/invoicing issues.
• Prepare reports required by management team and review backlog with customers.
• Other tasks assigned by the team leader.

Next Step

• We could contact you in the soonest time if you directly send your resume to: [email protected]
• Email Topic: Apply: Customer Care Specialist
• We regret to inform that only shortlisted candidates will be contacted

Ling Kai Hoe

EA Licence Number: 91C2918

Personnel Registration Number: R22106166

As a Cegid Support Specialist in APAC, you will be required to assist our clients in the field of Retail and Luxury, on assistance to Project Ownership, management of functional evolution projects and Application Maintenance. You will intervene in particular Point of Sales Solution (POS), in full development of the growth of connected digital business. Beyond the historical features of these solutions - the functions of sales management, inventory management and collection in-store - they evolve to integrate for example:

• Digitalization of the point of sale (clientele, cataloguing)
• Omnichannel sales experiences (e-reservation, click & collect etc.)
• Unified stock management
• Loyalty management

Role Description

• Participate in APAC POS projects, roll-outs including localizations and support.
• Participate in the collection and analysis of the business needs of different stakeholders, write the functional and technical specifications, realize the configuration of the solution, participate in the test strategy, write and carry out the functional tests.
• Participate in functional and technical support by qualifying tickets and issues from the customers or L1/L2 support team, by finding root cause and solutions or workaround.
• Functional enhancements Projects (for example, the implementation of mobile applications, omnichannel services, regulatory evolutions, integration with other applications).
• Preventive maintenance of the solution: Participate in the deployment of new versions, in coherence with the functional roadmap of the editor and the constraints of the client
• Change management: set up, realize and animate training plans, provide assistance to users
• Level 2.5 expertise: support complex anomalies, qualify, analyze and diagnose the problem, propose workarounds and implement the corrective action plan
• Support Customer or L1/L2 team to enrich the existing procedure, process and SOP documents.

Profile

• Minimum Diploma or Bachelors in Information Technology , Computer Science/and Engineering
• Minimum 9-11 years of experience in Cegid Development, Support and Manintenance, in the world of retail / luxury, and point of sale management solutions (Cegid, Retail Pro, Ivend, …).
• Minimum of 8 years experience in project roll-outs in Asia including several financial localization knowledge.
• Technical knowledge in databases (Oracle, SQL, PL / SQL), and in the field of ERP is mandatory
• Motivated, with good interpersonal and editorial skills, you are recognized for your rigor, your analytical capacity and your strength of proposal.
• Good command over English and Mandarin.
• Open to travelling to Europe and South East Asia.

• Mon-Fri 8.30am to 5.30pm, Sat 8.30am to 12pm
• Basic up to $4500 + AWS + VB + Hp Allowance + OT claims
• Great Career Progression

Our client is a reliable power protection solutions provider for various industries in Asia.

Job Description:

• Responsible to provide quality service standard to customer.
• Maintain a strong customer relationship.
• Lead the team to complete assigned jobs.
• Guide and train SE/AE/Tech/GW on daily assigned jobs.
• Coordinate all site works with customer/ vendor/ sub-con.
• Conduct tools box meeting/ safety briefing to team prior to start work.
• Provide feedback of AE/Tech/GW performance to the management.
• Provide technical and logistical support to assign sites.
• Send vibration report to customer and save into server.
• Provide on-site and off-site technical advice to customer.
• Resolve technical and logistical problems on the complete range of products provided.
• Provide reports with detail findings and recommendations to customer.
• Generate Method of Statement and Risks Assessment for assigned jobs/ sites.
• Participate in planned routine maintenance and Adhoc works.
• Provide 24x7 customer support through telephone and site attendance.
• Monitor all maintenance activities e.g. battery, coolant, etc.
• Update and report any outstanding issue for assigned sited.
• To lead/carry out overhaul as PIC.
• Support the Assistance Manager to achieve operation objectives.
• Others tasks/project as assigned by Manager.

Requirements:

• Diploma holders or above
• Minimally 2 years of experiences in Genset maintenance, servicing and overhaul.
• Able to use basic hand tools and specific tools where applicable.
• Able to use vibration meter, multi-meter, temperature meter, current (Amp) meter, battery tester, PQA and all other tools and measurement devices.
• Able to connect with all software used in our system for troubleshooting purpose, including, but not limited to QMS, PLC software, ProjectMaker and DiconScope.
• Excellent understanding of electrical and mechanical drawings in order to troubleshoot.
• Able to replace all electrical parts for E and mechanical parts for M.
• Able to carry out levelling, coupling, alignment for M.
• Able to analyse and report in basic QMS and Dicon data (E senior engineer).
• Able to use PLC logic, in basic, for troubleshooting.
• Genset experience is highly preferred.
• Proficient in MS office (Excel, Words, and PowerPoint).

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Siti Masrina binte Mohamed Salleh (Rina)

EA Personnel Reg. No.: R23117792

Your new company

You will be working for a reputable market leader in the sports and art academy who is looking for a Customer Executive to be based in Singapore.

Your new role

Primary Responsibilities:

· Facilitate student enrolments

· Possess comprehensive knowledge of the academy's service and product features

· Relay customer feedback to internal/external stakeholders for process enhancement, uphold a positive and empathetic demeanour with customers

· Transition potential clients into the existing portfolio

· Contribute to inventory management and invoicing

· support event management by communicating with gymnasts, parents, vendors, and external entities, maintain cleanliness in designated areas

· Assist the Clients Relation Manager in liaising with the building management team for maintenance matters, proactively propose improvements to existing workflows or CRM systems, and undertake other ad-hoc duties as assigned.

Requirements:

• Min 1-3 years of customer service experience

• Scouting for passionate individuals who have an interest in sports and are passionate to make things better!

• Not a typical customer service executive role where you are an order taker/answer enquiry. Looking for individual who are passionate in sports and passionate in value-adding to the character building of young children.

• Excellent communication and interpersonal skills, with the ability to effectively communicate information to internal and external stakeholders.

What you need to do now

· If you or someone you may know may be interested in this opportunity, please do contact me on the details below for more information or send me your CV to apply now via email at [email protected]. Alternatively, if this job opportunity is not relevant to you, feel free to share across your updated CV to have a confidential discussion on the relevant openings based on your skillsets and expertise.

EA Reg Number: R22106488

EA License Number: 07C3924 | Company Registration No: 200609504D

Job Description and Requirements:

• Provide L1(Remote) and L2(On-Site) Support in a client’s managed environment.
• Support scope involves troubleshooting, diagnosis and resolution of IT related issues.
• Assist in patch/change management and network configuration requests.
• Maintain records of all IT-related issues via in-house ticketing system.
• Assist in routine reporting on all incidents, problems, status and resolutions.
• Organise and provide training and awareness workshops.
• Provide consultancy and IT roadmap planning for client environment.
• Handle routine administration and other ad hoc matters.
• Have at least 2 years’ experience in supporting End-User Computing devices.
• Possess knowledge in IT networking and LAN.
• Possess experience in managing an Office 365 corporate environment.
• Able to communicate well in both written and spoken English.

Additional Info:

• Working hours: 8.30pm to 6pm, Mondays to Fridays, excluding Public Holidays.
• Good remuneration, career progression and learning opportunities.

As a Cegid Support Specialist in APAC, you will be required to assist our clients in the field of Retail and Luxury, on assistance to Project Ownership, management of functional evolution projects and Application Maintenance. You will intervene in particular Point of Sales Solution (POS), in full development of the growth of connected digital business. Beyond the historical features of these solutions - the functions of sales management, inventory management and collection in-store - they evolve to integrate for example:

• Digitalization of the point of sale (clientele, cataloguing)
• Omnichannel sales experiences (e-reservation, click & collect etc.)
• Unified stock management
• Loyalty management

Role Description

• Participate in APAC POS projects, roll-outs including localizations and support.
• Participate in the collection and analysis of the business needs of different stakeholders, write the functional and technical specifications, realize the configuration of the solution, participate in the test strategy, write and carry out the functional tests.
• Participate in functional and technical support by qualifying tickets and issues from the customers or L1/L2 support team, by finding root cause and solutions or workaround.
• Functional enhancements Projects (for example, the implementation of mobile applications, omnichannel services, regulatory evolutions, integration with other applications).
• Preventive maintenance of the solution: Participate in the deployment of new versions, in coherence with the functional roadmap of the editor and the constraints of the client
• Change management: set up, realize and animate training plans, provide assistance to users
• Level 2.5 expertise: support complex anomalies, qualify, analyze and diagnose the problem, propose workarounds and implement the corrective action plan
• Support Customer or L1/L2 team to enrich the existing procedure, process and SOP documents.

Profile

• Minimum Diploma or Bachelors in Information Technology , Computer Science/and Engineering
• Minimum 6-8 years of experience in Cegid Development, Support and Manintenance, in the world of retail / luxury, and point of sale management solutions (Cegid, Retail Pro, Ivend, …).
• Minimum of 5 years experience in project roll-outs in Asia including several financial localization knowledge.
• Technical knowledge in databases (Oracle, SQL, PL / SQL), and in the field of ERP is mandatory
• Motivated, with good interpersonal and editorial skills, you are recognized for your rigor, your analytical capacity and your strength of proposal.
• Good command over English and Mandarin.
• Open to travelling to Europe and South East Asia.

Job Responsibilities:

• To clean the kitchen areas.
• To wash cutleries and ensure sufficient supplies for daily usage.
• To clean kitchen equipments periodically as scheduled.
• To handle storage of cutleries carefully and systematically to avoid breakages.
• To remove garbage to the designated garbage disposal area.
• To report to the Supervisor any potential hazard and/or breakages.
• To comply with all safety and hygiene standards.
• To undertake any other related task/duty/assignment that may be given by the supervisor.
• To ensure all equipment are all well inventories and proper storage.
• To ensure cleanliness of all area in the kitchen and ensure kitchen staff abides by the rules and regulation.
• To ensure equipment are properly maintained and cleaned.

A Dreamworks Company Pte Ltd (21C0430) | (R22111719)

English Language Teacher

Salary: SGD 3,500 - SGD 4,200

Working Day: 5-day work week including 1 weekend
Working Hour:

• Weekdays: 10.30am to 7.30pm //12.30pm to 9.30pm
• Weekends: 8.45am - 6.30pm

Location: Clementi, Bukit Batok, King's Arcade, Ang Mo Kio, Hougang, Marine Parade, Tampines

Job Responsibilities:

• Plan and deliver English language composition writing and English language lessons in accordance with the Company's guidelines and framework to achieve desired learning outcomes.
• Mark students' scripts in accordance with the Company's guidelines and rubrics
• Ensure marked scripts are returned in a timely manner.
• Maintain accurate records of students' progress and cater to students' educational needs in a timely manner.
• Be actively involved in the planning and preparation of curriculum and innovation of teaching methodology.
• To provide timely feedback to parents and address their concerns appropriately.
• To be tasked with 12 classes of various levels (Primary 1 - Secondary 4)

Qualifications:

• Prefer candidates with a degree qualified in a related field (English Language, Linguistics, Arts and Social Sciences, Mass Communications, Humanities, and Law)
• Achieved academic excellence in English Language, English Literature and General Paper (GP).
• With at least 1 year of relevant teaching experience in established enrichment centers is preferably.
• Familiar with the latest MOE syllabus and examination requirements.
• Prior experience in teaching English language creative writing is an advantage

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

As a Cegid Support Specialist in APAC, you will be required to assist our clients in the field of Retail and Luxury, on assistance to Project Ownership, management of functional evolution projects and Application Maintenance. You will intervene in particular Point of Sales Solution (POS), in full development of the growth of connected digital business. Beyond the historical features of these solutions - the functions of sales management, inventory management and collection in-store - they evolve to integrate for example:

• Digitalization of the point of sale (clientele, cataloguing)
• Omnichannel sales experiences (e-reservation, click & collect etc.)
• Unified stock management
• Loyalty management

Role Description

• Participate in APAC POS projects, roll-outs including localizations and support.
• Participate in the collection and analysis of the business needs of different stakeholders, write the functional and technical specifications, realize the configuration of the solution, participate in the test strategy, write and carry out the functional tests.
• Participate in functional and technical support by qualifying tickets and issues from the customers or L1/L2 support team, by finding root cause and solutions or workaround.
• Functional enhancements Projects (for example, the implementation of mobile applications, omnichannel services, regulatory evolutions, integration with other applications).
• Preventive maintenance of the solution: Participate in the deployment of new versions, in coherence with the functional roadmap of the editor and the constraints of the client
• Change management: set up, realize and animate training plans, provide assistance to users
• Level 2.5 expertise: support complex anomalies, qualify, analyze and diagnose the problem, propose workarounds and implement the corrective action plan
• Support Customer or L1/L2 team to enrich the existing procedure, process and SOP documents.

Profile

• Minimum Diploma or Bachelors in Information Technology , Computer Science/and Engineering
• Minimum 8-9 years of experience in Cegid Development, Support and Manintenance, in the world of retail / luxury, and point of sale management solutions (Cegid, Retail Pro, Ivend, …).
• Minimum of 7 years experience in project roll-outs in Asia including several financial localization knowledge.
• Technical knowledge in databases (Oracle, SQL, PL / SQL), and in the field of ERP is mandatory
• Motivated, with good interpersonal and editorial skills, you are recognized for your rigor, your analytical capacity and your strength of proposal.
• Good command over English and Mandarin.
• Open to travelling to Europe and South East Asia.