Support and uphold the mission and core values of the organization.
Enhance the organization's capacity to deliver services effectively.
Establish partnerships and collaborations with other organizations.
Oversee, allocate, and track resource utilization while preparing funding proposals to support service delivery.
Requirements:
Degre...
Job responsibilities:
1. Handle enquiries, feedback and complaints from retail banking customers.
2. Responsible for managing and enhancing the quality of customer service at branches.
3. Responsible for customer service quality training.
4. Responsible for collation of monthly Complaints Management System report, monthly External Fraud data.
5. Pr...
At LSEG, we help our customers achieve success by providing access to an open platform that uncovers opportunity and catalyzes change.
As a Customer Success Manager, you play a key role in handling post-sales activities by driving business strategies to improve customer experience, usage and retention. The Customer Success Management team is respon...
The Field Technical Support Manager will oversee the technical support towards the regional contracts assigned to him/her. He/She shall ensure fleet Configuration management in line the different aircrafts in the fleet and OEMServices pool and will lead the Reliability management and oversee corrective actions.
Key Responsibilities:
Act as a pr...
Customer Management:
Customer Service Oversight:
Supervise and mentor customer service teams to ensure prompt, courteous, and effective resolution of customer inquiries and complaints.
Develop and implement customer service policies and procedures to enhance customer satisfaction and loyalty.
Performance Metri...
Overview
Expands customer relationships to create cross-sell and upsell opportunities. Leads and coaches business value conversations key stakeholders.
Reviews and communicates the status of delivery programs linked to customer priorities with internal stakeholders.
Coaches team members on and stays current with industry and Microsoft technical ins...
Support and uphold the mission and core values of the organization.
Enhance the organization's capacity to deliver services effectively.
Establish partnerships and collaborations with other organizations.
Oversee, allocate, and track resource utilization while preparing funding proposals to support service delivery.
Requirements:
Degre...
Key Responsibilities
Oversee the installation, configuration, and maintenance of IT systems and infrastructure, including servers, networks, and hardware.
Ensure the availability and reliability of IT systems, minimizing downtime and addressing any technical issues promptly.
Manage IT assets and inventory, including procurement, deployment,...
Your CareerAs we continue to grow as an organization, we are hiring premier Named accounts sales professionals to run and drive sales engagements into Service Providers (Telcos) accounts in Singapore. You will be expected to exceed sales quota by creating and implementing strategic account plans targeting Enterprise wide deployments of the Palo Alt...
Support and uphold the mission and core values of the organization.
Enhance the organization's capacity to deliver services effectively.
Establish partnerships and collaborations with other organizations.
Oversee, allocate, and track resource utilization while preparing funding proposals to support service delivery.
Requirements:
Degre...
Running a business requires efficiently managing various verticals with revenue and cost implications, including finance, accounts, HR, sales, marketing and product development. Each of these verticals is critical to overall business performance. Their efficient and effective management requires following various management principles and skills an...
Responsibilities:
Manage the new business development activities of company relating to the assigned vertical industry to achieve the company’s objectives to spec in and increase win rates.
Participate and contribute to the development of marketing plans and targets by close monitoring and analysis of market intelligence.
Authorized to...
Have a solid technical skill with diversity of thought and creative solutions that are in the best interests of our customers globally.
Develop, test, and debug automated tasks (Apps, Systems, Infrastructure)
Troubleshoot priority incidents, facilitate blameless post-mortems.
Work with development teams throughout the software life cycle e...
Looking for candidate with team lead experience managing a team of min 5 members
Language
All deliverables and correspondence be written in readily comprehensible English Language.
The Service Desk representatives shall be proficient in written and spoken English to provide instructions, offer advisory services, training and any other submiss...
Operations Manager (Air & Sea)
Care-Way Hi-Tech Logistics (Pte.) Ltd.
View all jobs
Our expanding freight forwarding company is seeking an experienced Operations Manager to lead our air and sea operations. This role requires extensive hands-on experience in both air and ocean freight sectors, with a focus on operational excellence and customer...
Location : East
Industry : Aerospace /Aviation
Aftermarket will be responsible for the management and coordination of all activities related to each active customer’s spare parts ordering within the company Customer Support & Services organization in the Singapore location. The Manager is responsible for consistent, timely, and precise comm...
Clinic Manager Responsibilities:
Liaising with healthcare professionals and patients about treatment plans.
Overseeing clinic operations and staff duties.
Keeping medical professionals informed about healthcare administered at the clinic.
Managing the clinic's budget, billing system, and inventory.
Ordering stock and supplies for the cli...
Description - External
You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and gr...
Job Description:
Develop new service definitions ensuring that they can be delivered operationally and cost effectively;
Provide reports to an agreed schedule (or on request) including SLA performance and other key metric reports;
Manage the overall service improvement plan and work with the Service Support Manager to ensure that it is being...
Location: Bras Basah
Monday to Friday, Office Hours
Job Description:
Develop new service definitions ensuring that they can be delivered operationally and cost effectively;
Provide reports to an agreed schedule (or on request) including SLA performance and other key metric reports;
Manage the overall service improvement plan and work with t...
Responsibilities:
Lead the establishment of a finance shared services centre in Batam, Indonesia
Manage billings, accounts payable, accounts receivable, and GL accounting functions under a shared services centre for a few countries in Asia
Define and agree SLAs with key stakeholders, including KPIs, and manage performance
Proactively manag...
Salary: Up to $7000
Duration: 1 year contract
Location: Bras Basah
Time: Monday to Friday (Office Hours)
Job Description:
Develop new service definitions ensuring that they can be delivered operationally and cost effectively;
Provide reports to an agreed schedule (or on request) including SLA performance and other key metric reports;...
EUC Support Manager is responsible for facilitating the delivery of IT Service Desk, Desk-side support, and End User Compute (EUC) services to the business with a strong focus on communication and customer service.
Accountabilities
Proven experience in coordinating Service Desk and external service providers, as well as vendors.
Strong a...
Basic Salary from $3500 - $4500, Staff Perks
Working Hours: 9am – 6pm Monday – Friday & 9am – 1pm Saturday
Work Location: Ubi
Experience in technical support in home appliances/ electronic products preferred
After-sales service / Technical team management
Key Responsibilities:
Oversee the entire warranty process from initial cont...
Support and uphold the mission and core values of the organization.
Enhance the organization's capacity to deliver services effectively.
Establish partnerships and collaborations with other organizations.
Oversee, allocate, and track resource utilization while preparing funding proposals to support service delivery.
Requirements:
Degre...