Total 7,164 Customer Service job vacancies in 5 changi business park crescent changi business park singapore

Responsibilities

MRO Operation Support

· Function as key engineering focal to provide technical advice on workscope management, repair dispositions, engineering repair quotes and technical support to Operations, Quality and Customers in meeting airworthiness and customer requirements.

· Support operations to perform repair assessment on nacelle components metallic and composite structures.

· Support communication with OEM on technical issues and component repair assessment.

· Prepare repair packages with detailed repair drawing, stress analysis and submission for airworthiness approvals.

· Perform basic design activities for tooling aid and assembly jig fixtures, coordination with vendor for fabrication and calibration.

· Support new repair capability development, system setup and airworthiness application.

· Support Quality reviews and investigations to enhance and improve engineering and operational processes.

· Identify, support, drive engineering and shop cost reduction and continuous improvement opportunities.

· Develop and conduct Engineering, Component and Product training to Operations Team.

Continuous Improvement

· Identification of new digitalization and I4.0 opportunities for technology introduction and automation into MRO operation

· Design simple RPA, with user guide to implement the process automation applications

Requirements

Education & Experience

· Degree / Master Degree in Mechanical Engineering / Aerospace Engineering or equivalent

· Fresh graduates are welcome. 3-7 years’ relevant experience is added advantage.

· Engineering trained, good team player, self-motivated, fast learner, good communication skill, and good authoring / literature composing.

· SMART Factory, Industry 4.0 experience & knowledge will be considered as added merits.

o Experience on new technology application

o Interest in digital database, data analytics. Programming skill – python, C#...visual studio…

Robot / Cobot application and integration

Skills

· Excellent computer skills – O365, Microsoft Visio, MathCad. Nastran and Patran, CATIA V5 is added advantage.

· Python or other programming language and software development is added advantage.

· Equipment troubleshooting skills such as debug or troubleshoot an existing system.

· Excellent Communication and presenting skills, able to clearly explain novel and complex ideas to stakeholders of all levels and within multidisciplinary teams.

· Excellent written communication skills for record keeping and documentation.

· Problem solving and creative thinking to troubleshoot problems as they arise and find effective solutions.

· Planning skills to detail project timeline, prioritize workload and keep accurate documentation.

· Flexibility & Adaptability –able to keep up with latest techniques and technologies as they develop.

Pls email your resume to [email protected]

Job Roles and Responsibilities

1. Follow up with HR on payroll data provided
2. Administer OT payrun
3. Administer month end payrun
4. Submit CPF reports
5. Compute final settlement for resignees
6. File IR21 tax for work pass holders
7. File IR8A tax for locals
8. Submit maternity, paternity, childcare leave and NS claims
9. Process petty cash
10. Generate GL file from Payroll system for month end accounts closing
11. Coordinating with various departments, such as HR, finance, and accounting, to ensure that all payroll information is up-to-date and accurate
12. Ensuring compliance with relevant regulations and laws related to payroll processing, such as tax laws and employment regulations
13. Conducting regular audits and reviews of the payroll process to identify any errors, discrepancies, or potential issues and taking corrective actions as necessary
14. Experienced in OT calculation and knowledge in shift setup
15. Manage complex payroll – with blue collar and various shift patterns
16. Staying up-to-date with industry trends and best practices related to payroll processing and administration

Pre-Requisitions

1. Degree in Human Resources/Administration/Finance or its equivalent
2. Min 5 years of payroll and benefits administration experience
3. Familiar with relevant regulations and laws related to payroll processing, such as CPF, Tax laws and employment regulation.
4. Handle huge volume of payroll transaction and complete within deadline
5. Good knowledge of HRIS systems (especially Timesoft) is an added advantage
6. Familiar with shift pattern set-up and overtime calculation in Time Attendance System
7. Strong team-player who can establish positive relationships and work effectively and collaboratively with individuals across all levels
8. Good interpersonal skills
9. Good with numbers, with an eye for detail
10. Good verbal and written communication skills

$1800 – 2200

5 days, Monday-Friday; 900am to 6.00pm

Location: Clementi or Pasir Ris

Key Role/Job Function:

1. Manage a group of about 20 students

2. Ensure students finish school homework (give spelling drills, prepare them for test/examinations – e.g. students do more practices on assessment books, ensure completed exercises in assessment books are marked, ensure corrections done)

3. Supervise and guide the student with their school work as well as life skills (play, hygiene and meal time)

4. Plan and conduct child appropriate social and recreational activities and holiday programs

5. Ensure the safety, security and well-being of students

6. Address classroom disciplinary issues and teach expected behaviour using positive behaviour support system

7. Prepare/organise and execute/conduct creative learning activities and outings as required

8. Support the holistic development of students in alignment with organisation’s goals

9. Fetch students from a nearby school to the Centre

10. Handle administrative classroom management tasks

11. Maintain regular communication with student’s parents

12. Foster good working relationships with students, parents, team members and volunteers

Location: Gul Circle (Transport provided at Lakeside & Boon Lay MRT station)

Job Descriptions:

• Prepare, generate, and follow up on Proforma Invoices, Contracts of Sales, Sales Order Confirmations, Quotations, and other sales-related documents.
• Follow up with customers on product labels, ensuring label designs are approved before proceeding with printing.
• Consolidate and update Sales Forecasts and Sales Summaries.
• Assist the Business Support team in coordinating procurement activities.
• Coordinate with suppliers for the printing of product labels, leaflets, and other packaging materials.
• Communicate with regional offices regarding sales and marketing-related matters.
• Collaborate with various departments to fulfill customer orders.
• Coordinate exhibitions held locally or overseas.
• Source and coordinate diaries, calendars, table planners, and corporate gifts.
• Attend to visitors and arrange meetings.
• Coordinate travel arrangements, including hotel and flight bookings, visa applications, and submissions.
• Submit Double-Tax Deduction to IE Singapore.
• Distribute mails to Directors.
• Provide secretarial duties to Directors.
• Manage telephone enquiries and handle other ad-hoc duties as needed.
• Oversee the management of domain emails.

Job Requirements:

• Diploma or equivalent qualification.
• Certificate in Microsoft Excel, Microsoft Word, and Microsoft PowerPoint.
• Minimum 1-2 years of experience in sales administration and coordination, an added advantage.

Who we are:

Digital Edge is a trusted and forward-looking data center platform company, established to transform digital infrastructure in Asia. Backed by Stonepeak, a leading alternative investment firm specializing in infrastructure and real assets, Digital Edge has in excess of US$1 billion in committed capital.

Our mission is to bridge the digital divide across Asia Pacific by building the sustainable digital ecosystems of the future. Through building and operating state-of-the-art, energy efficient data centers rich with connectivity options, we bring new colocation and interconnect options to the Asian market, making digital infrastructure deployment in the region easy, efficient and economical.

Founded in 2020 the company has grown rapidly across multiple markets in the region, and currently provides data center and fiber services across China, India, Indonesia, Japan, Korea, and the Philippines.

This role is an exciting opportunity to join our fast growing team as we further expand our footprint across Asia.

Our values:

· Respect: We embrace diversity and collaboration.

· Innovation:We share ideas and solve problems.

· Grit: We are driven and determined.

· Excellence:We optimize for success.

· Responsibility:We do what’s right for our people and the planet.

What we need:

Reporting to the SVP, Go-to-market, this role will build and cultivate strong relationships with clients and internal stakeholders and develop cross-functional partnerships. This role will be based in Singapore.

Key responsibilities:

· Use client feedback data, market insights, and internal / operational data to contribute to the development of the Customer Success strategy, plan, initiatives, and workstreams that accelerate growth and improves the client experience

· Establish objectives and KPIs to deliver exceptional performance that is aligned to the overall Customer Success strategy

· Develop and present insights, results, and quarterly progress updates to stakeholders (and clients) in a compelling and easy to understand manner.

· Identify, optimize, and scale improvements that benefit a large set of clients by driving efficiencies through tools and processes, simplifying procedures.

· Accountable for the performance and results and the experiences delivered to the clients.

· Actively champion and implement policies and procedures for occupational health & safety in the workplace, information security management, environmental management systems; incident management; and comply with all legal regulatory requirements of the organization

The successful candidate:

· 5+ years professional experience leading Customer Success, Account Management, Sales Support, or Management Consulting teams preferred

· Minimum of 5 years nurturing and growing customer relationships

· Exposure with Data Center is preferred

· Demonstrated success identifying opportunities for clients and increasing adoption and utilization of company products and services

· Experience developing business plans with a demonstrated ability to effectively manage multiple projects and priorities across teams in a deadline driven environment.

· Demonstrated ability to work in a fast-paced environment where continuous innovation is desired, and ambiguity is the norm

· Excellent verbal and written communication

· Ability to use data to analyze, report, and forecast to guide business decisions

· Passion for leading and an appetite for driving improvement and scale in your overall approach

Company: Retail Industry

Location: Central

Position: Marketing and Operation Support Executive (Japanese Speaking/Central) (Job ID: 18974)- CK

Job Description

Marketing Responsibilities:

• Develop and implement flexible marketing strategies to effectively promote products and services offered by franchise stores.
• Create and execute weekly and monthly sales strategies tailored to the needs and objectives of franchisees.
• Conduct thorough market research to identify emerging trends, customer preferences, and competitive activities within the industry.
• Plan and execute marketing campaigns across various channels, including digital, print, and social media platforms.
• Collaborate closely with franchisees' teams, including sales, product development, and creative, to ensure alignment and coherence in marketing efforts.

Operations Support Responsibilities:

• Provide comprehensive operational support for franchise stores, including overseeing product delivery, managing order processing, and handling invoice processing.
• Collaborate with internal teams to streamline operational processes and ensure efficient store operations.
• Support franchisees with accounting tasks and ensure accurate financial reporting.
• Assist in smooth delivery operations to maintain high levels of customer satisfaction and loyalty.

Business Development Support:

• Provide support for business development initiatives in neighbouring countries, including market research, partner identification, and relationship management.
• Assist in the planning and execution of expansion strategies to drive business growth and market presence.

Job Requirement

• Proven experience in marketing or sales, preferably in the retail industry.
• Proficiency in Japanese language in order to liaise with Japanese speaking stakeholders.
• Strong understanding of marketing principles and techniques.
• Excellent communication and interpersonal skills.
• Analytical mindset with the ability to interpret data and draw insights.
• Willingness to work in a dynamic environment where one can take on various tasks flexibly and create from scratch.

Interested applicants please send your resume to [email protected] with email subject header "Job Application for [Marketing and Operation Support Executive (Japanese Speaking/Central) (Job ID: 18974)- CK]".

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

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Koh Siew Xing

EA Registration No: R22104418

Pasona Singapore Pte. Ltd.

EA License No:90C4069

JOB SUMMARY

The purpose of the role is to

· Maximize new business/acquisition/referral opportunities and deepening existing customer relationships to the specified service standards for the Personal Clients segment

Implementation and oversight of the below individual responsibilities:

· To conduct a professional, consultative financial analysis and profiling session with customers to meet their financial needs/objectives.

· To foster and deepen customer relationships by providing regular market information updates and trend analysis on local and international financial products.

· In consultation with the branch manager/ PTL, draw up monthly plans for achieving/exceeding sales targets to meet new business and customer acquisition goals

· To participate in marketing and promotional activities for customer acquisition.

· To source and call on individual prospects

· To provide quality, efficient after-sales services

· To manage anti-attrition and retention of clients

· To organise and conduct sales presentations to groups, clubs, associations, companies and other organisations.

· To solicit referrals from other parts of SCB eg. RMs from C&I, staff, etc.

· To comply with all applicable money laundering prevention procedures and in particular, report any suspicious activity to the Transaction Monitoring Unit.

· To ensure compliance with all regulations and controls as set by the Bank and external regulatory authorities.

RESPONSIBILITIES

Strategy

· Responsibilities that are related to the development and implementation of a strategy, for example, Awareness and understanding of the Group’s business strategy and model appropriate to the role.

Business

· Responsibilities related to the delivery of business and/or financial objectives.

Processes

· Reference the processes for which the Role Holder is responsible, as per the Operational Risk Framework definition of first / second line.

People & Talent

· Responsibilities that are related to the development and implementation of a strategy, for example, Awareness and understanding of the Group’s business strategy and model appropriate to the role.

Risk Management

· Responsibilities relating to identifying, assessing, monitoring, controlling and mitigating risks to the Group, as well as an awareness and understanding of the main risks facing the Group and the role the individual plays in managing them.

Governance

· Responsibilities relating to the direction, planning, structure, frameworks (e.g. processes and policies) and oversight.

Regulatory & Business Conduct

· Display exemplary conduct and live by the Group’s Values and Code of Conduct.

· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

· Lead to achieve the outcomes set out in the Bank’s Conduct Principles

· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

· Branch Manager, Business Manager, Product Mgr and etc.

Other Responsibilities

· Embed Here for good and Group’s brand and values, Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats)

Our Ideal Candidate

· RNF and CFMAS

· 1 year of sales and relationship management experience

Role Specific Technical Competencies

· Client Acquisition Experience

· Account Management Experience

· Technical knowledge and expertise in consumer banking products (i.e. Treasury, Equities, Funds, Insurance, etc)

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations

· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum

· Flexible working options based around home and office locations, with flexible working patterns

· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning

· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

· Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Overview:

The Cloud Support Engineer is responsible to ensure service availability, performance and a good security posture of the systems running in the Cloud environment, in provisioning core infrastructure services of large system. The operational tasks required need to be fulfilled in a timely, co-operative and professional manner with the other infrastructure engineering teams.

Responsibilities:

▪ Managing system in cloud environments in accordance with the project requirement and system support role

▪ Manage full system stacks from the OS through custom applications and system security using cloud-based computing environments

▪ Monitor and analyse systems performance data, syslog, sysreport and tunes operating system (Linux and/or Windows) running in Cloud environment

▪ Identifying potential bottlenecks in applications’ performance, troubleshoot and resolve Operating System and Application related incidents and issue according to customer’s processes

▪ Manage the system patching and security hardening implementation

▪ Any other ad-hoc duties as required or assigned

Requirements:

▪ Degree / Diploma in Electrical / Electronic / Computer Engineering / Information Systems or related discipline with minimum 3 relevant experience

▪ At least 1 year technical hands-on experience on AWS Cloud and/or Redhat Enterprise system implementation and support

▪ Certification as an AWS or equivalent Cloud Computing Engineer is preferred. Certification in Linux System is an added advantage

▪ Good knowledge in AWS architecture, network infrastructure, Active Directory, Linux Servers; hands-on experience on OS patching and hardening.

Job Responsibility:

• Act as customer’s main point of contact to ensure the issue raised are dealt appropriately and be proactive for account management.
• Maintain good relationship with customer and related department.
• Support bidding preparation process for successful RFQ process with customers.
• Provide advice to related department to increase revenue generation from current business model.
• Manages and coordinate multiple regional/ global accounts and lead business reviews on operation performance and review KPI to achieve requirement and enhance customer satisfaction.
• Proactive for troubleshooting and provide direction for global operation team.
• Escalate customer’s pain point and resolve the issues within timeline.
• Participate for customer related activities; sales, CS, billing, legal, operation, pricing etc
• Update SOPs regularly and share best practices sharing with team members.
• Sourcing venders for cost reduction plan and provide advises to operation to meet customer requirement.
• Support strategy team to regular internal meeting/ conference for the related information with freight forwarding customer pool.

Requirements

• GCE "O" level and above
• Customer-oriented, responsible, positive and pro-active
• Min. two years experience in logistic fields
• Proficient in Microsoft Office
• Highly adaptable and able to work under pressure in a fast-paced environment.
• Able to start immediately

Responsibilities

MRO Operation Support

· Design and create tooling drawing to support MRO activities. Tooling includes assembly jigs, ground support equipment, shop tooling aids, machining fixtures, handling tools, etc.

· Create drawing and guidelines for tooling set-up and utilization.

· Liaise with internal and external machining facilities for tooling fabrication.

· Engage and coordinate with operation teams to ensure all MRO tools are well organized and good conditions. Ensure safe working practices.

· Trouble-shoot, provide engineering solutions and improvements for tooling technical problems.

· Support tooling periodical calibration for assembly jigs, load testing etc. Maintain and update calibration records.

· Support quality investigation, continuous improvement and innovation development.

Requirements

Education & Experience

· Degree in Mechanical/Manufacturing/Design Engineering. OR

· Diploma holder with 4-6 years working experience in Manufacturing and/or Tooling Design will be considered.

Skills

· Knowledge in machining and rapid prototyping would be beneficial

· Ability to interpret technical drawings, geometric dimensioning, and tolerance.

· Ability to use various measurement instruments.

· Proficient in MS Office and CATIA V5 applications

· Use of laser trackers for tooling calibration is added advantage

· Independent, self-motivated and able to work in a fast paced environment

· A team player with a positive attitude and keen interest to learn

· Good interpersonal and communication skills

Ability to multi-task, prioritize and manage time effectively.

Pls send your resume to [email protected]

Responsibilities

The Environmental, Health and Safety (EHS) Engineer is responsible for developing, implementing, and continually improving company’s safety and health programs and procedures to ensure personnel and plant wide Health and Safety. This individual is required to monitor and conduct EHS audits to identify level of implementation & effectiveness of EHS management system, identify & recommend measures/approaches to close gaps/improve the management system. He/she will also be liaising with inter-departments and external organizations on EHS compliance issues.

• Supports site's compliance with WSH Regulations.
• Develop and enforce EHS programs, procedures, reports, permits and training as well as to cultivate & promote EHS Safety Culture within the organization
• Manage and lead in the monitoring and controlling of safety standards in accordance with local regulations code of practice and RTX Corporate EHS requirement.
• Manage Management Of Change (MOC) program for timely closure.
• Monitor and track timely completion of activities, initiatives and action items in Corporate SMART Reporting System, while supporting PDPR Dashboard Reporting.
• Drive effective Waste Management.
• Manage and maintain the facilities to ensure compliant with local EHS regulations.
• Develops environmental regulatory reports and submissions to achieve and maintain standard documentation.
• Ensure organization meets all legal licensing requirements with regards to occupational health and safety.
• Lead and conduct safety inspections
• Develop and conduct inspection & audit program by identifying root causes of deficiencies and completion of preventive and corrective actions.
• Establish & lead trend analysis, audits, accident investigations and site inspections of operational procedures, facility design, equipment and materials.
• Evaluates new hazardous materials to ensure compliance to all safety rules and regulations pertaining to the work are conscientiously observed & in compliance.
• Drive deployment of corporate programs independently.
• Oversee Industrial Hygiene Screening for site personnel.
• Leverage continuous improvement processes and tools (CORE) to improve EHS & Facilities performance
• Drive & champion Behavior Based Safety System.
• Conduct trainings to educate organization of best practices and regulatory/corporate requirements when necessary.
• Assist in coordinating with IFM in facilities maintenance and building services.
• Manage site security and access system, ensuring security and emergency preparedness procedures are implemented properly.

Requirements:

• Degree in Safety, Health & Environmental Engineering.
• Specialist Diploma in Occupational Health & Industrial Hygiene is a plus.
• Minimum 3 years’ experience in the EHS profession. Fresh graduates will be considered for the role.
• Experience in planning, development and implementation of EHS management systems and compliance
• programs.
• Lead and drive hazard identification and risk assessment methodology.
• Good knowledge of local legislation (eg. WSH/NEA/SCDF), BIZSAFE, ISO 14001 & 45001 requirements.
• Fire Safety Manager and/or WSHO is an added advantage.
• Analytical, meticulous, resourceful and able to meet tight deadlines in a fast-paced work environment.
• A team player with good communication, interpersonal and organising skills.

Job Responsibilities

• Perform equipment inspections to identify potential problems and safety concerns
• Perform diagnostic troubleshooting and failure analysis on all components and systems of the equipment.
• Isolates equipment malfunctions.
• Replace and/or repair faulty components and systems on equipment.
• Perform corrective and preventive maintenance to ensure that equipment continues to run according to manufacturer's specifications
• Maintain parts and supplies needed for job completion
• Maintain company vehicle cleanliness and ensure vehicle is in safe operating condition
• Maintain a culture of safety & participate in all safety meetings
• Responsible for properly and accurately filling out all job cards in service CRM
• Responsible for maintaining a clean and safe work area
• Responsible for maintaining all tools are in safe working conditions
• Picks up parts and performs other tasks as assigned
• Return un-use parts to the service coordinator/CSS
• Return faulty parts to the workshop team leader
• Complete basic and advanced technical training as assigned

Job Requirements

• Min ITE graduates in Automotive Engineering
• Min 2 years of relevant experience
• ITE graduates with no experience are welcome to apply
• Possesses class 3 driving license
• Able to read and understand electrical and hydraulic schematics
• Familiar with hand and power tool operation
• Have experience in handling electrical/electronic systems and hydraulics and internal combustion engines
• Basic knowledge and ability to use desktop and mobile PCs
• Willing to work at Loyang
• Willing to work for 5.5 day work week

• Responsible for achieving significant aftermarket sales objectives and providing exceptional customer service.
• Vital role in assisting Services & Support to attain crucial growth objectives and in contributing to the Sales Strategy for sustainable expansion.
• Manage portfolio of customer accounts and overseeing the monitoring and reporting of sales targets.
• Supervise order management process including AOG and managing regional Customer enquiries.
• Assist customers with AOG requirements in accordance with the company's commitment to timely responses for AOG situations.

Requirements:

• Diploma in Business Administration/Aviation or equivalent.
• At least 2 years of Sales experience in Aerospace industry.
• Proficient in SAP and MS Excel.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Responsibilities:-

• Handle enquiries and feedback, through all frontline channels including telephone, email, Chatbot and counter
• Maintain high quality of service and ensure that queries or escalations are handled professionally
• Work with internal stakeholders for resolutions or implement service quality initiatives to improve service experience and customer satisfaction
• Compile reports from the Customer Relationship Management System and/or other administrative duties as assigned

Requirements:-

• At least a tertiary education (in any discipline)
• Proficient in Microsoft Office applications
• Strong writing and analytical skills
• Service-oriented and adept at problem solving
• Have a pleasant disposition and is passionate about helping others
• Ability to work independently and capable of being an effective team player

Successful applicant will be offered a 2-year contract in the first instance.

Closing Date: 23 Mar 2024

If you are shortlisted for the position, you should hear from us within 30 days of the closing date of the advertisement.

Job Description:

You will be responsible for the operational transaction activities, customers’ enquiries, data maintenance and preparation of reports.

• Handle transactions for customers, including check cashing, deposits, withdrawals, transfers, loan payments, cashier’s checks, and opening and closing of accounts
• Reconcile cash drawers at the end of your shift, count and package coins and currency
• Provide a high level of customer service, offering answers and assistance with a smile

Job Requirements:

• Possess at least ITE and above
• No prior banking experience required. Preferably with product knowledge of savings account, cash deposits & withdrawals will be an added advantage
• Self-motivated, meticulous and able to multi-task
• Effectively bilingual in English and Chinese language so as to communicate with Chinese-speaking customers
• Proficiency in Microsoft Office
• Job training will be provided
• Candidate shall accept 5.5/6 working days per every week
• Candidate without bank industry experience is also welcomed to apply

Focus Movement is seeking experienced permanent customer service personnel to join their dedicated front desk team on weekends.

REQUIREMENTS:

• Minimum 2 years' customer service experience
• Enjoys client interaction and service oriented
• Detailed, meticulous and able to work independently
• Ability to multi-task, prioritize, and manage time effectively
• Experienced in admin work, good with Microsoft office
• Proficient in written and spoken English
• Saturday and Sunday weekend shift, up to 8 hours/weekend
• Permanent part time and able to start immediately

MAIN JOB SCOPE:

• Attends and replies to client inquiry and booking (face to face, WhatsApp, phone call and email), and payment collection.
• Maintain basic cleanliness and orderliness of the studio
• Ad hoc task as assigned

Thank you for your time, we regret that only shortlisted candidates will be notified.

Job Description

• Perform troubleshooting of interworking issues associated to Cisco / Meraki / checkpoint / Fortinet network elements
• Independently planning, deploy, integrate & migrate Cloud Native, Cloud Infrastructure.
• Coordinate investigations and technical solutions, as required, across multiple technologies working with internal teams.
• Meeting with customer regarding planning or optimization of their Infrastructure.
• Establish a "Trusted Advisor" relationship with customers
• Address end user issues on priority related to their desktops / laptops / wireless access points / etc
• Handle any IMAC issues at client location
• Address any networking issues on priority which may affect the Manufacturing function of the customer.
• Generate standard project documentation including High Level Design, detailed low-level design, detailed implementation plan, and detailed test plan for highly complex networks.
• Generate network device configurations from Low Level Design templates for highly complex networks.
• Support pre-sales activity for highly complex networks including scoping the level of effort, making service proposal presentations
• Plan and execute highly complex Container, Cloud Network, IMS and End user Upgrade and Migration activity
• Lead design workshops/sharing knowledge with the team
• Proactive Service & Support including device bug scrubs, migration strategy planning and new feature introduction
• Assist customer with deployment and strategy of highly complex tools and related Network Management Systems
• Understand existing customer network topology and limitation

Requirements

• Willingness to learn and become engaged in the other domains
• Ability to work effectively in critical situations and exercise independent judgement
• Customer Focused and Team Player mindset
• At least one of the Cloud Native and Cloud certifications: Docker, Kubernetes, OpenStack, VMware, AWS, Azure
• Expert level experience in Cisco / Meraki / checkpoint / Fortinet network elements.
• Experience in different Network troubleshooting and automation tools
• Well versed with AMURAA® digital platform is a key requirement.
• Mandatory certifications : CCNA, CCNP,
• Any other certifications from CCIE, CCSA, CCSE, JNCIA, JNCIP, CEH will be a plus.

Interested applicants can apply here or email to [email protected]

Achievers Dream specialises in Secondary Science O Level Chemistry Tuition, N & O Level Combined Chemistry Tuition, Pure/IP and JC A Level H2 Chemistry Tuition since 2013.

We have a specialised Chemistry Practical Lab in preparation for chemistry practical examination, and our very own 360° Total Chemistry Learning System™ (based upon the best education research and teaching practices from the UK and Switzerland) with well-organized activities and carefully curated worksheets to prepare students better for their theory examination.

We are looking for an experienced lab technician to oversee the planning and operations of the lab.

Do ensure that you can commit to the working hours of a lab technician at Achievers Dream Learning Centre: 5 days work week (Mon-Fri), 12:30pm to 9pm before applying for this role.

Responsibilities:

• The preparation of materials and equipment for science lessons.
• Maintaining science laboratories and preparation rooms and their equipment, and services in good order.
• General duties in support of the teachers in Achievers Dream. Some examples of the kind of duties which may be required are set out below.
• Disposing of waste materials
• Collecting apparatus and chemicals from storage
• Preparing necessary solutions for lessons
• Arranging for apparatus including worksheets, books and audio-visual aids to be available, in rooms, for lessons
• Preparing experiments, setting up apparatus and equipment for demonstrations and practical lessons as requested by teaching staff
• Liaising with staff overuse of equipment and stock
• Advice staff of any problems, including safety aspects
• Assisting with collection and cataloguing of sundry worksheets, books, audio-visual aids and materials
• Returning apparatus, etc. and chemicals to storage as soon as practicable
• Repairing damages or arranging for this to be done
• Constructing apparatus and equipment
• Performing experiments once and get the results for teachers
• Routine maintenance of science laboratories and preparation rooms, their equipment and services
• Maintaining the laboratory clean and tidy in conjunction with the teacher in charge of the room
• Washing of apparatus, cleaning the sinks, chemicals on bench tops, spillage’s of chemicals on the floor
• Storing materials in a neat and tidy manner
• Carrying out safety checks on equipment, e.g. Bunsen tubing etc

Requirements:

• Diploma in relevant discipline
• Experience in working in a lab (at least 1 - 2 years)
• Mondays

Do send your updated resume in Word or PDF format, we regret that only shortlisted candidates will be contacted.

The Data Verification Specialist will be responsible for performing the Cvent Data Verification for the JAPAC region, ensuring outsourced supplier compliance to internal policies and audit requirements.

Job Description:

• Audits all outsourced billing backup and budgets for in scope meetings.
• Ensure all supporting documents are accurate and uploaded into Cvent
• Reviews program hotel contracts and confirms that all terms and concessions are reflected in final bills.
• Tracks and reports on audit findings and monetary value of lost savings and discrepancies.
• Audit MSA fulfilments, e.g., KPI/ Rate Card / Corporate rate
• Purchase Order Research/Reconciliation
• Maintains frequent external contact with suppliers, and hotels.
• Maintains strict confidentiality of employee, financial and company records
• Other duties as assigned.

Primary Responsibilities

100% - Meeting Operations; Audit the final billing, invoice backup, and budget entries for all meetings in scope for the region. Compare hotel contract terms and concessions to hotel bills, assuring terms and concessions are reflected. Audit final budget summaries and savings capture forms to confirm that both are accurate and entered the client tracking system correctly. Communicate errors to outsourced suppliers, confirm corrections are made, and track corrections. Track discrepancies in the system and provide reports as required.

Preferred Qualifications:

• Experience in Meetings Industry, preferably pharmaceutical meetings is an added advantage
• Strong attention to detail and the ability to work across multiple projects simultaneously.

Interested candidates may apply through the application system. We regret to inform only shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Responsibilities:

• Liaise with customers on shipment instructions and booking updates
• Permit declarations and customs clearance
• Coordinate, booking and tracking of Import shipments (Air & Warehouse)
• Handle transportation schedule and operations duties
• Monitor shipment status and update customer and sales team
• Liaise with overseas agents on various requirements and rates
• Prepare necessary documents for internal stakeholders to follow up
• Checking of shipments status
• Perform any ad-hoc duties assigned by superior

Requirements:

• Possess 2-3 years of airfreight experience
• High attention to details
• Able to work well independently

Our client is a German MNC, a world market leader manufacturing environmental simulation system with companies in more than 10 countries and close to 3000 employees worldwide.

Reporting to Sales Director, the Sales & Service Manager will need to lead a team and achieve revenue target for the company.

Responsibilities:

Sales Leadership:

• Develop and execute sales strategies to achieve company objectives and revenue targets by maintaining existing, and identify/develop new accounts
• Develop and present solutions to meet customers’ requirements
• Prepare quotations and cost calculations and conduct price and contract negotiation
• Schedule and track orders and ensure timely implementation

Service Operations:

• Oversee day-to-day service operations to ensure efficient and effective service delivery
• Monitor and evaluate service performance metrics, striving for continuous improvement
• Schedule and track service jobs and ensure on-time execution
• Client visitation to promote service products
• Develop customized service solutions and execute comprehensive strategies to increase service sales and market share, aligned with the company's overall business objectives

Forecasting and Reporting:

• Prepare Sales & Service forecasts and reports and analyze data to identify areas for improvement and implement corrective actions
• Update customer and project data in CRM and SharePoint

Customer Relationship Management:

• Build and maintain strong relationships with key clients/partners and potential customers to understand their service needs and provide solutions that surpass their expectations
• Address customer feedback and complaints promptly, ensuring high levels of customer satisfaction and retention.
• Collaborate with other departments to ensure customer satisfaction and retention

Market Analysis:

• Conduct market research to identify trends, opportunities, and potential customers
• Stay informed about competitors and industry developments

Budget Management:

• Meet service sales targets and ensure cost-effective service delivery without compromising quality
• Develop and manage the service department budget effectively

Team Leadership:

• Lead, mentor, and motivate the service team to deliver high-quality service
• Organize training sessions to enhance the team's skills and knowledge
• Define and review service employees’ KPI’s
• Recruit, train, and develop a successful sales service team
• Conduct regular performance evaluations and provide constructive feedback

Quality Assurance:

• Implement and maintain quality assurance processes to ensure service excellence
• Conduct regular audits to assess compliance with service standards
• Evaluate service engineer skill levels and improvements

Process Improvement:

• Identify opportunities for process improvement and implement solutions to enhance efficiency and customer satisfaction
• Collaborate with HQ to streamline cross-functional processes

Requirements:

• Bachelor’s degree in engineering (electrical and/or mechanical), or a related field.
• Proven experience in leading and managing sales/service operations teams with focus on maintenance and on-site service, ideally within a multinational company or a complex organization
• Experience with mechanical refrigeration system is highly desired.
• Familiarity with environmental testing equipment and calibration is advantageous
• Strong understanding of sales strategies, market dynamics, and customer relations
• Proficient in negotiation techniques to reach mutually beneficial agreements
• Strong leadership and team management skills
• Excellent analytical and problem-solving mindset and skills, with the ability to make data-driven decisions
• Excellent communication and interpersonal skills, capable of building rapport with various stakeholders
• Results-oriented with a focus on achieving and exceeding targets
• Openness to travel internationally (for training and management meetings)
• Familiarity with CRM software and other sales-related tools
• Excellent knowledge for MS Office applications, Microsoft 365, Sharepoint, oneDrive and Excel skills

Only Short-Listed Candidates will be Notified & Contacted.

PrimeStaff Management Services Pte Ltd

EA License No.: 95C5411

EA Personnel Reg. No.: R1106591

Duration: 9 Months Contract

Working Hours: Mon to Fri, 830am to 6pm & Fri, 830am to 530pm

Location: Dover & Punggol

Responsibilities:

• Attend to walk-in enquiries, phone calls and emails pertaining to matriculation, credit exemption and course enrolment exercise.
• Assist with filling, scanning of documents as well as data entry
• Verification of application information and documents
• Provide administrative support with regards to matriculation matters
• Correspond and coordinate with prospective students on document submission related matters
• Receive and handle feedback from students & parents
• Answer general enquiries on matriculation matters
• Distribution of student & concession cards
• Any other administrative support duties assigned from time to time

Requirements:

• Diploma or A Level holders with relevant working experience
• Proficient in MS word and excel
• Good communications skills
• Positive working attitude, team player
• Able to multitask and work independently

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg. R22105467 (Mary Joyce Ong)

• Supervise and lead a team of customer service representatives

• Manage and provide administrative services (e.g., assisting patients with their appointments and making arrangements pertaining to their medical treatment).

• Perform service recovery such as managing complaints from patients.

• Chaperoning of patients to ensure smooth treatment process.

• Provide administrative support for corporate & insurance patients such as letter of guarantee, insurance forms etc.

• Ensure operability of patient hotline and to attend to enquiries from patients and clinics.

• Keep accurate and compete records consistent with regulations, policies, and procedures.

• Organise and prioritise own workload to ensure provision of quality services.

• Demonstrate an organised, effective, and timely approach to all tasks.

• Build and strengthen client relationships to achieve long-term partnerships.

• Develop a thorough understanding of our products and service offerings.

• Meet regularly with other team members to discuss progress.

• Generate progress reports for clients and senior leaders within the organisation.

• Other duties and projects assigned by your reporting officer as required.

• Cabin crew experience--is a PLUS

Job Responsibilities:-

· Attend to all incoming phone calls, enquiries, and deliveries.

· Attend to walk-in students, teachers, parents, visitors and school stakeholders with care and empathy.

· Contact parents of unwell students to be taken home or students who have been absent from school.

· Provide simple first aid to injured/unwell students and maintain the sick bay including first aid supplies.

· Perform administrative tasks using basic Microsoft Office e.g. data entry, preparing documents & presentation materials, calling & engaging with parents for supporting documents etc.

· Any other ad-hoc tasks as assigned by the school.

Experience:-

· At least 1 year’ experience in reception counter/ admin duties in primary school environment.

Qualifications

· GCE “O” levels or equivalent experiences.

· Good communication and inter-personal skills.

· Proficient in MS Office.

Job Description:

Must-Have Skills:

1. Programming language/framework: Java, Spring MVC, MySQL.

2. Hands-on experience in Linux & Shell.

3. Hands-on experience in SQL.

4. Hands-on experience in AWS services.

5. Experience in using ITSM tools.

6. Experience in Release Management activities.

Good to have skills:

1. Knowledge of Airline Domain.

2. Knowledge in Splunk & Datadog.

Responsibilities:

1 Responsible to handle coverage support (24x7 mobile support) and provide permanent solution / workaround depending on the nature of issue.

2 Collaborate with interface teams to troubleshoot any interface issues and provide resolution.

3 Collaborate with Business users and stakeholders to understand and troubleshoot issues and provide resolution.

4 Work with Infrastructure / Cloud operations teams for any change requests, issues, patching activities etc.

5 Perform deployment & release management activities.

6 Collaborate with development squad to provide insights for defect fix by providing analysis performed.