Total 1,052 Customer Service job vacancies in D02 Anson, Tanjong Pagar

Position Summary

This position is responsible for guiding a team of logistic coordinators associates in the provision of logistics operational functions such as customer service, trucking coordination and the generation and maintenance of operations documents, reports, correspondence and expenses. Assist the Supervisor operations in the daily office activities and communications to customers.

Responsibilities

Primary Responsibilities

• Responsible for the coordination and preparation of all necessary documentation for the movement of warehouse cargo.

• Liaison with trucking contractors for local deliveries.

• Create and maintain reports and files for all operations records, correspondence, plans and expenses.

• Coordinate with operations personnel to ensure readiness of cargo for deliveries.

• Update WMS, TMS on Cargo Status.

• Liaise with customers for all matters pertaining to shipments and deliveries.

• Handle any other ad-hoc / administrative duties.

Qualification Summary

Experience:

This position requires minimum 1 years of relevant experience in Logistics industry.

Education:

Minimum 'O' levels or Diploma in Logistics or Business Administration.

Skills:

• Good working knowledge of the following logistics operations areas – distribution, manufacturing, inventory planning, materials management.

• Good Interpersonal skills

• Good Communication skills

• Good Knowledge in Warehouse Management System (WMS)

• Good customer relationship management skills

• Proficient in MS Word, Excel, Outlook etc

Position Summary

This position is under sales support department working closely with internal / external customer and service provider on order fulfilment and shipment arrangement.

Job Description

· Complete order management cycle from order receipt to shipment fulfilment and invoicing through Dynamics 365 system

· Liaising with Own retail store(s) and external business Partners on commercial matters including pricing, lead time, orders processing, deliveries, inventory management and general sales support

· Placing Purchase orders based on received sales orders and stock replenishment

· Ensure timely and accurate updates in system for effective follow up

· Coordinate deliveries with appointed warehouse and transport provider to ensure shipment are fulfilled in a timely manner

· Accurately update inbound receipt of goods into system

· Overseeing Singapore inventories at our 3rdparty warehouse and assisting own retail stores

· handle return order and resolve order / delivery issues

· Ad hoc duties as assigned

· Sharing of best practices with team members to optimize processes and achieve efficiency improvements

Background

· Possess good knowledge about distribution and logistics

· Excellent communication skills and administration skills

· Cheerful and outgoing personality with a high level of self motivation

· Result and customer oriented – very good understanding of internal and external customers’ needs

· Able to work independently and Pro-actively

· Possess good scheduling and multi-tasking skills to meet deadlines

· Be organised, focused on quality and pay attention to details

· Good knowledge of Dynamics 365 ; MS Office products and other MRP systems

· Speak fluent English for handling English speaking people

Additional requirements :

Higher Secondary/Pre-U/'A' Level, Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma

3 years related working experience

Come and be a part of our team as an Oral Health Therapist! We are looking for motivated individuals who can assist our dental team in performing essential dental treatments like oral health maintenance, scaling and polishing, and providing oral health instructions to patients.

To be eligible for this position, you should have a minimum Diploma in Dental Hygiene and/or Dental Therapy, and be registered with the Singapore Dental Council. It would be preferred if you have at least 1 or 2 years of experience in the field. Proficiency in clinical skills and maintaining high infection control standards are also important.

In addition to your technical skills, we value candidates who are customer service oriented and possess excellent communication and interpersonal skills. As an OHT, you will need to be able to multi-task and thrive in a fast-paced, dynamic environment.

If you are passionate about oral health and want to make a difference in the lives of patients, we would love to have you on our team. Join us today and embark on a rewarding career as an Oral Health Therapist!

• Leading Education Platform in South East Asia
• Attractive Remuneration Package

Responsibilities:

• Deliver professional customer service to hotline calls and front desk walk-ins.
• Be the first point of touch with customers.
• Handle and resolving customers enquires and feedbacks.
• Ensure that complaints are monitored and resolved.
• Able to handle emergency situations/complains appropriately should the situation arises.

Requirements:

• Diploma in all disciplines of study.
• No experience needed (Training provided)
• Candidates from Hotel / Hospitality / Retail industry preferred. Ex Cabin Crew welcome to apply too.
• Good communication skills and customer service orientated attitude
• Ability to liaise with English & Chinese speaking clients is essential.

Working Hours: 5 days work week (3 weekdays + 2 weekends)

To apply, please submit your detailed CV with the following details for faster processing:

• Reason for leaving
• Expected salary
• Earliest availability date

You may also visit our careers page at https://www.careers-page.com/cadmusresources/job/L979YVW6 to upload your CV.

We regret that only short-listed candidates will be contacted shortly.

Role Description:

This position reports to the outlet manager and interfaces with both the therapist and consumers. E Beauty Wellness and Slimming Centre Pte. Ltd. is committed to an employee-orientated, high performance culture that emphasises empowerment, quality, continuous improvement, and the recruitment and on-going development of a superior workplace.

Responsibilities:

Position: Permanent
Hours: Retail hours (weekends included)

1. Responsible for booking and confirming customers’ appointments via call /message and email.
2. Responsible for maintaining a tidy reception area and receive customers with greetings upon their arrival at the outlet, answering enquiries about treatment services.
3. Responsible for processing transactions and other ad hoc duties.
4. Receptionist will be able to handle any operational tasks such as upkeep of storefront.
5. Receptionist will be able to handle therapist on the floor ensuring everyone is working efficiently.

Requirements:

• Excellent communication abilities (verbal and written)
• Willing to work retail hours.
• Telemarketing / Customer service-related experience will be an added advantage.
• Target driven and customer service oriented.
• Strong Interest in the Beauty grooming industry (Beauty, Facial, Slimming).
• Positive, energetic, and willing to learn.

Benefits:

• Salary up to $2,200
• Defined career path and job advancement opportunities
• Comprehensive training provided
• Attractive staff benefits
• Opportunities to meet celebrities
• Employee discounts
• Medical benefits
• Convenient work locations (near MRT stations)

• Presence in More Than 12 Countries Worldwide
• Expanding Preschool Operations in Singapore
• Great Working Environment

Responsibilities:

• Responsible for the care, supervision and management of a class of infants/toddlers (2 - 18 months) in accord with the goals and curriculum plan of the education centre.
• Plan, supervise and implement the programme for the class in accordance with centres policies and framework.
• Carrying out routine care duties.
• Create an open, friendly, and cooperative atmosphere in which children and parents feel comfortable and secure.
• Responsible for the safety and hygiene of the children.
• Provide experiences that promote individual expression through conversation, play, and creative interaction.
• Complete progress reports and prepare a developmental portfolio for each child.
• Ensure that parents receive adequate information about their childs progress at the centre.
• Assist the child in coping with anxiety during the transition phase (separation from parents when placed into infant care school)

Requirements:

• Certifications in Early Childhood Care & Education
• Possess Fundamentals or Certificate in Preschool teaching
• Experience in toddler care will be an advantage
• Passionate in nurturing infants and toddlers

Salary: Up to $2,800

To apply, please submit your detailed CV with the following details for faster processing:

• Reason for leaving
• Expected salary
• Earliest availability date

You may also visit our careers page at https://www.careers-page.com/cadmusresources/job/L595558R to upload your CV.

We regret that only short-listed candidates will be contacted shortly.

Position Summary :

This role is responsible for overall customer service function in Asia.

Role and Responsibilities

• Develop and implement Regional Customer Service strategy and People Development Plan including succession plans and/or organization changes to achieve department's sustainability and meet business needs.

• Develop CS management performance metrics to manage and lead the day-to-day Customer Service responsibilities including monitoring of all deliveries, month-end activities, cross-functional alignment, and communication.

• Maintain strong engagement with stakeholders to ensure conformance to order delivery, fulfilment

and customer satisfaction needed for business success.

• Regular engagement with Global Customer Service to maintain Global-Regional alignment.

• Manage back-orders and/or impact of supply interruptions on customers, provide timely updates and communications to customers by working together with internal and external stakeholders.

• Subject matter expert for all current and future systems and processes used in the Order-To-Cash

(OTC) and Master Data (MD) environment in APAC.

• Tracks key performance metrics, customer service performance data, and generates improvement

opportunities.

• To drive process improvements using data analytics and influence improvements across the

organization.

• Preparing and presenting monthly, quarterly, and annual reports of operations.

• Create a common framework and set of protocols for how we manage customers to support Sales.

• Responsible for Customer Service Team's actions to resolve any customer claims or complaints,

including processing customer returns or credit notes and follow up with logistics / quality for

resolution.

Job Requirements

• Bachelor’s degree in supply chain and or related field

• At least 8-10 years of relevant managerial working experience in a Manufacturing environment

• Knowledge of customer service, trade incoterms and customs procedures

• Knowledge of ERP system

• English -Excellent verbal and written communication skills

• Good Interpersonal, Communication, analytical and management skills

• A good team player and positive attitude

• Willing to take new challenges and make a difference.

• Willing to travel within Asia Pacific

Brief description of the Restaurant

Ang Mo Liang Teh is a family friendly craft beer bar and bottle shop that specialises in unique and quality craft beer from around the world. We have 8 draft beer taps on rotation and over 100 different craft beer selections. We also offer bar bites that pairs well with our beers, in a warm and cosy environment within the CBD.

We are on a lookout for Full Time Service Crew to support all aspects of the outlet operations.The incumbent is to ensure that all duties are carried out to serve all customers to full satisfaction, including preparation of the outlet for services and maintaining the outlet in a clean and tidy condition. The incumbent is also required to make recommendations, prepare and serve food/beverages to customers, and perform cashiering duties.

Job Descriptions

• You will be responsible for the opening and closing of the outlet
• You are to establish and maintain a good relationship with all guests
• You are required to perform sales activities by upselling and cross selling
• You are required to interact with and serve food and beverage to guests
• You will follow food and beverage safety and hygiene policies and procedures
• You are required to maintain cleanliness of the outlet, eating and service area
• You are required to solve problems and make decisions at operations level
• You will be required to process payments through applications of a tablet computer for cashiering

Job Requirements

• Must be able to promote, upsell and cross sell products. Sales experience is extremely advantageous
• Ability to consume alcoholic beverages for tasting and PR purposes
• Ability to work and prepare food products involving pork
• High energy and outspoken personality with a passion for customer service
• No experience required, training will be provided. Prior experience in F&B is highly advantageous
• Have an interest in alcoholic beverages

Working hours

• 6 days work week, Monday to Saturday excluding Public Holidays 14:00 - 22:00

Summary

This role is to service and repair material handling equipment and provide good customer service to ensure customer satisfaction.

Job Description

• Analyse, diagnose and rectify issues on material handling equipment.

• Carry out electrical, electrical and hydraulic repairs on equipment and components.

• Perform scheduled preventive maintenances.

• Perform modification, commissioning works.

• Communicate and attend to site customer’s request.

• Communicate well with internal stakeholders to ensure customer satisfaction.

• Undertake Supervisor’s Instruction

• Perform stock take

• Provide support and guide new colleagues

• Attend trainings

Requirements

• Strong Electrical, mechanical, hydraulic knowledge

• Good computer skills

• Able to speak and write English for handling English speaking people

• Possess valid class 3C driving license ( drive Van )

• Possess customer service mind-set

• Diploma in Electrical / Electronics / Mechatronics / Automotive

• At least 2 years’ experience in the technical field such as MHE, cranes, marine equipment, industrial vehicles.

• Able to work on one’s own

• Willing to take on jobs outside normal working hours

Summary

This role is to service and repair material handling equipment and provide good customer service to ensure customer satisfaction.

Job Description

• Analyse, diagnose and rectify issues on material handling equipment.

• Carry out electrical, electrical and hydraulic repairs on equipment and components.

• Perform scheduled preventive maintenances.

• Perform modification, commissioning works.

• Undertake Supervisor’s Instruction

• Perform stock take

• Provide support and guide new colleagues

• Attend trainings

Requirements

• Strong Electrical, mechanical, hydraulic knowledge

• Good computer skills

• Able to speak and write English for handling English speaking people

• Diploma in Electrical / Electronics / Mechatronics / Automotive

• At least 2 years’ experience in the technical field such as MHE, cranes, marine equipment, industrial vehicles.

The Company

You would most probably be a customer of our client. They play an important role in Singapores public transport system by being the middleman between you, the commuter, and all the other parts that help to make it world class.

Responsibilities

• Attend to enquiries, primarily incoming calls through the hotline or other channels such as email
• Understand customers needs and provide quick, accurate and satisfactory answers to their queries
• Type of calls consist and not limiting toConcession related matters (i.e lost of card/replacement procedure/extension issues/application issues)
  Filing of claims for customer (i.e over-deduction/failure to exit/double deduction)
  Point to point enquiries from customer
  SimplyGo related issues (i.e Simple Technical issue, investigation of mismatch fare)
  Perform out bound calls to customers who leave callback
  
• Ensure proper recording of conversation with customer in the call centre system
• Meet/exceed all individual and team key performance indicators (KPI) set by the management
• Maintain a positive and helpful approach in interactions with all customers
• Able to work during weekend and perform OT when necessary
• Other ad hoc duties as assigned by Team Leaders or Supervisors

Requirements:

• Mandarin-speaking
• Have previous experience in call centre is highly preferred or customer service experience
• A team player with good interpersonal and communications skills
• Self-motivated and able to work independently with minimal supervision
• We can take fresh candidates with a diploma

☑ Taiwan engineering company

☑ M-F, 8.30-5.30 pm

☑ Accounts Payable experience is added advantage

· Ensures highest standard of service delivery to our customers.

· Monitor and respond to AR/incoming calls/emails/written correspondences.

· Maintains confidentiality of the customers and data.

· Identifies and resolves customer issues and enquires received via calls/emails/social media platforms, accurately within the committed turnaround time and in accordance with the company SOP standards to ensure contact handling accuracy and operational effectiveness.

· Uses customer service and sales skills to optimize the opportunity of each customer contact.

· Provide new customer about the Company products and services.

· Resolves existing customer complaints and problems to the satisfaction of the customer, and completes accurately the necessary documentation of complaints, issues, and subsequent solutions.

· Ensure group compliance & control standards are observed and met in the execution of customers’ transaction requests.

· Ensures knowledge is up to date by participating in individual and team trainings, meetings and reading the information posted in the Company’s management system.

· Keeps abreast with current issues in the industry and competitors’ innovations.

Interested applicants, kindly send your resume in MS WORD format to ref9 at trustrecruit.com.sg or please click on “Apply Now” and provide the below details in your resume.

*Pls summarise your experience at 'why hire me'

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Xue Fen (Shannifer)

EA Personnel Reg No: R1653801

Job responsibilities:

• Analyze, enhance, and support existing applications.
• Perform codes & unit tests changes.
• Involved in development and maintenance of in-house applications.
• Identify potential risks, opportunities, and constraints within the technical realm and provide strategic recommendations.
• Maintain productive relationships with both internal stakeholders and external vendors.
• Ensure compliance with established processes, regulations, and industry standards.

Requirements:

• Bachelor’s degree in information technology, Computer Engineer or equivalent.
• Min. 2 years of experience in supporting software/product delivery.
• Proficiency in programming such as Java, SQL, etc.
• Experience in Python, Bash or AWK script is a plus.
• Knowledge of micro-services development is a plus.
• Familiarity with Agile methodologies and experience in browser-based applications is advantageous.

Interested applicants please submit your resume to [email protected] or click Apply Now button.
We regret to inform that only successful applicants will be contacted. Thank you.

Claudia Kueh Kee Jinq (R1880247)
Manpower Staffing Services (S) Pte Ltd
EA License No: 02C3423

We are partnering with a global conglomerate to hire a Regional Director for Network & Infrastructure support.

Responsibilities:

• The incumbent will play a pivotal role as a key member of the core team responsible for shaping the IT Infrastructure strategy, architecture, designs, and solutions across traditional, cloud, and hybrid environments. In addition to potential leadership in implementation projects, the individual will drive innovation to deliver cutting-edge capabilities. Ensuring continuous improvement of service levels and quality, the role involves introducing technologies and processes to enhance operational efficiency and effectiveness through automation and orchestration. The focus is on bolstering stability and availability through proactive monitoring and the implementation of resilient and robust designs.
• As the overall architect and project manager for the Global Network, Cloud, and infrastructure, this position requires leadership in infrastructure support, ensuring ongoing support for business growth. Responsibilities include establishing and maintaining technology standards, network architecture, policies, and operating procedures. The role also involves managing systems and vendor services to ensure availability and security, with the ultimate goal of leading a team to provide comprehensive infrastructure support for the company’s objective.

Requirements:

• Degree in Information Technology and preferably Cisco Certified Network Associate certification.
• Ideally 10 + years of hands-on experience in IT networking and infrastructure support.
• Demonstrate experience in people management, overseeing both managers and engineers.
• Proficiency in Cisco Networking and VOIP, Palo Alto, Fortinet, Windows Exchange, Windows AD, AD RMS, Sharepoint, SQL Server, SCOM, and SCCM.
• Strong leadership and people-management skills.
• Familiarity with major Cloud services such as AWS, Azure, GCP etc.
• Willingness to travel as needed.
• Team-oriented self-starter with resourcefulness, capable of working independently in a fast-paced environment.
• Experienced IT professional with a clear understanding of the industry.

Reg No: R1981018

BeathChapman Pte Ltd

Licence No 16S8112

• MNC
• Monday - Friday: 8:30 AM - 5: 30 PM
• Location: Jurong East
• VB + Comprehensive medical insurance
• Annual Leave from 16 days
• Transport allowance provided (if drive)

Our client is a world leader in HVAC (Heating, Ventilation & Air-Conditioning) equipment & systems, services & solutions.

Responsibilities:

• Engage in project design, including equipment selection and sizing, in alignment with customer specifications.
• Gain a comprehensive understanding of HVAC project scopes to facilitate bidding processes.
• Conduct site surveys, measurements, and participate in pre-bid walkthroughs as necessary. Attend tender clarifications and interviews when requested.
• Conduct site surveys, measurements, and participate in pre-bid walkthroughs as necessary. Attend tender clarifications and interviews when requested.
• Coordinate with relevant stakeholders to prepare project proposals, submit and clarify tenders, and manage contractual documents. Maintain regular communication and follow-up to ensure projects adhere to budget, timelines, and requirements.
• Collaborate with the sales team to generate quotations and track progress for service retrofit projects.
• Source, liaise, and negotiate with suppliers and vendors for quotations and necessary provisions. Compile supplier quotations, assess quotes, and prepare cost sheets.
• Maintain records of estimates and unit costs for all projects.
• Create Bill of Quantity documents.
• Fulfill any other responsibilities as deemed suitable..

Requirements:

• Diploma in Engineering or Building.
• Possess essential experience and expertise in HVAC/ACMV.
• Exhibit familiarity with various HVAC system types and their components.
• Demonstrate proficiency in reading and understanding mechanical drawings and other construction-related documents.
• Showcase knowledge of commercial HVAC and Mechanical Contracting.
• Bring a minimum of 2-3 years of relevant experience.
• Display strong communication and negotiation abilities.
• Possess knowledge or experience in project management, which would be considered advantageous.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Chua Xue Min (Joesefyn)

EA Personnel Reg. No.: R23113090

The Company

You would most probably be a customer of our client. They play an important role in Singapores public transport system by being the middleman between you, the commuter, and all the other parts that help to make it world class.

Scope of Position :

• Sale of CEPAS cards and allied products at ticket or concession card replacement offices located at various MRT stations or bus interchanges
• Assisting in top up, card refunds or card claims

Requirements:

• Minimum GCE N or O Level
• Customer service mindset
• Good communication skills and pleasant disposition
• Must be comfortable with handling large amount of cash
• Willing to work rotating shifts, weekends and Public Holidays
• Mandarin speaking preferred

Job Descriptions

• Attend to customer needs & requests in a pleasant manner
• Serving, taking orders & clearing tables
• Provide good customer service
• Promote menu items
• Ad-hoc duties as assigned

Job Requirements

• No requirement

Benefits

• Full Attendance Incentives
• Staff Meals provided
• Medical
• Annual leave
• Uniform provided
• After midnight transportation provided

Working hours

• 5.5 days 44 hrs per week

Objectives of the position:

This role is for the Customer Quality Support for Company’s product distribution where Customer’s feedback & Product Quality requirements / issues are handled. The person will be responsible to handle Customers requirements such as complaints, test data & other technical information as requested. Customer complaints handling will also include the necessary communication with all the stake holders (Customer, Supplier, CS, PP, SVM, LOG). Knowledge in cable testing and specification requirements will be required to understand Customer complaints (technical & logistics).

Key Responsibilities:

1. Manage Customer complaint processes such as acknowledgement of the complaint, updating into SAP, keeping track of the complaint, closure of the complaint & summarizing for monthly reporting. Proper handling of customers’ needs by providing accurate and timely information on enquiries related to cable standards, test reports and handling of customer complaints.

2. Track supplier quality by means of in-coming inspection when required or arise from Customer complaints. Update results in SAP system and release inspected lots according to the usage decision defined. To generate supplier CAR and track for corrective action by liaising with the supplier.

3. Familiar with and comply to international cable testing standards and procedures. Contribute to achieving company & department KPIs through due diligence, duty of care & personal accountability for Quality assurance in all tasks.

4. Liaising with relevant departments to effectively close the Customer complaints

5. Maintain records in SAP

6. Operate Laboratory test equipment when required

7. Assist Customer’s Technical enquiries e.g Product Test Report, RoHS, REACH, CE

8. Supplier claim processes and 8D report.

9. Prepare and issue Customer Test Certificates & COC

10. Assist in other day to day activities related to QA department as assigned by Superior.

Skills & Qualification:

▪ Min. Diploma or Degree in Engineering (Electronics / Electrical) or equivalent

▪ Min. 2 years’ experience in electrical / electronic product testing and qualification. Fresh can also apply

▪ Knowledge in ISO 9001 : 2015 QMS standard.

▪ Must be able to operate lab equipment (calliper, visual scope, resistance checker, High voltage tester).

▪ Prior experience in SAP system is required for this role. Knowledge of cable product testing is an added advantage.

▪ Good written and communication skills

▪ Good customer handling skills and able to communicate to all levels in the organization

▪ Proficient in Microsoft Words and Excel

▪ Addresses present issues immediately and independently

▪ Possess self-confident and willing to share opinions and expertise in discussions

▪ Anticipate potential problems and takes action to avoid crisis

▪ Provide support to colleague in the Department and work as a team to achieve Department goals and targets

Job Responsibilities:

• Supervise, monitor, and direct the performance of Data Centre Services (Deployment of racks, trays, hardware, customer requests through ticket management, reverse logistics, supporting parts storage and replenishment)

• Monitor daily Service Level Objective (SLO) and Service Level Agreement (SLA) - (multiple sites)

• Develop an operational team strategy to achieve Service Standards & SLA KPI’s.

• Professionally monitor and train team’s performance, provide on the job coaching and evaluate performance, compare results to objectives.

• Recommend or initiate hiring, promotions, transfers or disciplinary actions.

• Conduct regular safety and task specific training both theoretically and practical.

• Ensure all services are completed accurately and on time, in accordance with customer policies, including safety requirements.

• Establish, maintain, and promote exceptional customer service.

• Properly maintain and inspect tools & equipment.

• Schedule Maintenance Services as necessary to maintain the facility’s infrastructure systems in accordance with maintenance programs including, but not limited to, 5S (floor and room organization, supplies, and upkeep).

• Always ensure an appropriate number of personnel on site.

• Oversees daily management of staff and manage the flow of Data Centre day-to-day operations

• Perform all services as efficiently as possible while limiting negative impact to the environment.

• Attend regular meetings with customers to report issues, analyze quality, review performance, and/or resolve issues.

• Correctly maintain and generate required reports, including trends surrounding the services.

• Correctly interpret and enforce company policies and safety procedures to ensure compliance.

• Manage team capacity & utilization for assigned tasks during normal operations SLA & standards

• Requires traveling to multiple sites if required.

Job Requirements:

• Minimum Required Experience: 3+ years of experience in a similar role. Preferred Tertiary educational level.

• Strong communication skills (verbal and written) in English for handling English speaking people and local country language.

• Focused on safety.

• Must have Team Management experience.

• Intermediate to Advanced computer skills (Word, Excel Powerpoint).

• Able to identify basic network components and understanding of computer terminologies.

• Ability to rapidly learn Standard Work Instructions (training and job shadowing to be provided).

• Data analysis skills.

• Attention to detail.

• Work independently and as part of a team. Ensure tasks are completed correctly and quickly.

• Must be comfortable working in a physically demanding environment.

• Ability to lift/move (~25 kg / 50 lbs.) equipment as required.

• Knowledge of machines, equipment and maintenance.

• Experience in handling multiple projects and tight timelines.

• Vendor interaction and relations experience.

• Knowledge of principles and practices of effective customer service.

• Provides direction, instructions and guidance to team members to ensure achievement of Service

Job Description:

• Supporting and performing the daily administrative duties.
• Process Centre expenses, invoices and other requests.
• Record and summarize attendance and other related matters.
• Handle the affairs arranged by the HOD / Supervisor.

Job Requirements:

• Minimum O levels or equivalent.
• Proficient in Microsoft Office: Excel, Word, Powerpoint and Teams.
• Proactive, independent, meticulous, organized, honest and a good team player.
• Good verbal and written communication skills.
• Able to work under pressure.
• Able to communicate in English, Mandarin and other languages.

Customer Support Executive / Assistant (4 to 8 months contract – maternity cover)

Duties:

• Quotation
• Liaising with customers
• Answer phone calls
• Support sales team
• Filing
• Other Ad-hoc duties as assigned
• 5-Day work week

Requirements:

• Strong Interpersonal skill
• Strong co-ordination skill
• Fast typing skill
• Able to speak to customers clearly and politely on the phone
• Able to handle all calls in a professional and calm manner
• Able to multi-task
• Able to work in fast – paced environment
• Overtime Required with Overtime Remuneration
• Min Diploma / GCE ‘A’ Level (or waiting for 'A' Level results)

Job Highlights

• $2500 Basic + Commission + Bonus!
• Great Medical Benefits and Staff Purchase
• Engaging and Positive Workplace Culture

Job Description

Responsibilities:

Customer Service:

• Provide exceptional customer service by addressing customer inquiries, concerns, and complaints via phone, email, or chat.
• Maintain a positive and professional attitude while assisting customers with their needs.
• Ensure timely and accurate resolution of customer issues to enhance customer satisfaction.
• Build and maintain strong customer relationships to drive customer loyalty.

Telemarketing:

• Conduct outbound calls to potential customers to promote products or services.
• Generate sales leads and schedule appointments for sales representatives.
• Deliver persuasive and compelling sales pitches to prospective customers.
• Follow up on leads and inquiries to convert them into sales opportunities.
• Achieve individual and team sales targets.

Administrative Support:

• Maintain accurate and up-to-date customer records and sales activities in the CRM system.
• Provide administrative support to the sales team, such as data entry and report generation.

Requirements:

• Proven experience in customer service and telemarketing roles.
• Excellent communication and interpersonal skills.
• Strong sales and negotiation abilities.
• Ability to handle customer inquiries and complaints with professionalism and empathy.
• Results-oriented mindset with a focus on achieving sales targets.
• Proficient in using CRM systems and telemarketing tools.
• Good organizational and time management skills.
• Ability to work well in a team and collaborate effectively.
• Resilience and ability to handle rejection.
• High school diploma or equivalent. Additional certifications or training in customer service or sales will be a plus.

Job Description

• Single point of contact for all IT issues and escalations.

• Relationship Management able to engage and resolve senior stakeholders issues.

• Excellent troubleshooting skills on Windows 10, Azure, AD, SCCM, Ivanti and 0365.

• Experience of using elevated privileges.

• Extensive knowledge of Autopilot Intune Build.

• Hands on experience of SCCM Application Deployment.

• Hands on experience of managing Active Directory EUC GP Management.

• Hands on experience of Citrix Storefront and VDI provisioning.

• Prior experience of troubleshooting Zscaler VPN issues.

• Experience in modern EUC/services hosted on Azure.

• Good awareness of Ivanti Control App Controls.

• L1 support for Legal & General business applications (Bloomberg, Refinitiv Eikon, Lipper, Macrobond, Tradeweb).

• Experience of using GTA Remote Console and able to diagnose and resolve technical incidents remotely.

• Able to diagnose and resolve Dell Laptop Hardware faults.

• Able to resolve faults with all Microsoft Products such as Teams, MS Office and O365.

• Troubleshoot and resolve technical problems relating to facilities - wireless networks, peripheral device such as printers, scanners, and mobile/smart phones.

• Stakeholder and Vendor Management skills and able to work with global teams for resolution of incidents.

Must Have

• Excellent knowledge of Windows 10 O/S

• Excellent communication skills and able to converse with management at all levels.

• Troubleshooting skills and able to resolve problems independently.

• Good knowledge of AD and other EUC tools outlined above.

• Flexible working hours as per business requirements.

• ITIL Service Framework.

Good-to-Have

• Windows 10 Tech Support

• ITIL Certified

• Work Experience in Insurance Domain

Job Description:

• Supporting and performing the daily administrative duties.
• Process Centre expenses, invoices and other requests.
• Record and summarize attendance and other related matters.
• Handle the affairs arranged by the HOD / Supervisor.

Job Requirements:

• Minimum O levels or equivalent.
• Proficient in Microsoft Office: Excel, Word, Powerpoint and Teams.
• Proactive, independent, meticulous, organized, honest and a good team player.
• Good verbal and written communication skills.
• Able to work under pressure.
• Able to communicate in English, Mandarin and other languages.

• Analysis of tender documents and preparation of competitive and comprehensive bid for submission.

• Handling of customer enquiry/ tender for our products and services.

• Monitor and prepare Quotation and Tender records for Sales

• Reviewing existing quotations with clients to assess status

• Sourcing of materials for job related ancillaries to avoid disruption in production schedules

• Checking of stock availability to prepare bid and quotations

• Conduct of Contract Review in the event of an order

• Manage and clear outstanding customer demands and coordinate with Production to facilitate timing delivery of orders

• Update order progress with clients

• Maintenance and Preparation of presentation material, product information

• Promote all of Hunting Energy Services Pte Ltd’s products and services

Key Responsibilities:

• To prepare competitive bid/proposal in order to increase chance of award.

• To act as a central point for the customer on a particular job and take a pro-active approach to customer liaison.

• To liaise constantly with Production personnel regarding job status

• To achieve customer satisfaction

• To create and maintain good working relationships

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to thea.cheah(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Cheah Wei Xuan (Thea)

EA Personnel Reg No: R23118878