Total 1,652 Customer Service job vacancies in D07 Golden Mile, Middle Road

Responsibilities:

• Provide courteous service to guests and responds efficiently and tactfully to complaints, requests and enquiries.
• Liaise closely with Concierge, Reception and the Front Office cashier on guests' arrivals and departures.
• Establish contact (courtesy calls) with guests and render assistance where necessary.
• Ensure efficient and courteous service in baggage and transport handling as well as general enquiries.
• Any other reasonable job tasks as assigned.

Requirements:

• PSLE or equivalent.
• Willing to perform rotating shifts.
• Positive attitude with outgoing personality and good communication skills.
• Experience in hospitality and knowledge of Opera is preferred.

Description

Culina at COMO Dempsey is hiring Service Leaders to give a warm reception and ensure guest satisfaction at all times.

Responsibilities:
• Welcome guests, attending to guests arrivals and departures
• Handling guest complaints and concerns in an efficient and timely manner
• Coordinating and multi-tasking job duties in a busy bistro environment
• Understand and comply with all policies, procedures, standards, specifications, guidelines in service
• Achieve company objectives in sales, service, quality, appearance of facility cleanliness
• Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times
• Manage daily reservation system together with call centre team. Keeping track of all guest needs and requirements
• Efficiently maximize seating of Dining Room and fully handles service for a section of the restaurant
• Ensure all menu (food, beverage, wine list) are in good and presentable condition
• Support safe work habits and a safe working environment at all times
• Perform other duties as directed by the Restaurant Manager

Requirements:
• Candidate must be a Singaporean with at least GCE 'O' level certificate or Professional Certificate/NiTEC in Hospitality Services
• Food and wine knowledge an advantage
• Customer service oriented with a positive mindset
• Nice presentation and English communication skills are a must
• Good team player with a desire to learn

Benefits:
- 5 days work week shift hours (44 hours per week including Sun and PH)
- Sales target incentives, 16 days annual leave, medical & flexi wellness plan, staff card benefits

Interested applicants please email your resume to us indicating salary expectation.

(No work pass quota available)

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

"Job Description:

1. Coordinate daily operations for Restaurant operations.

2. Manage other restaurants outlets by receiving other manager’s feedbacks.

3. Deliver good service and maximize customer satisfaction.

4. Respond efficiently and accurately to customer’s complaints.

5. Regularly review product quality, and sourcing for new vendors.

6. Daily reporting and inventory report to the Managing Director.

7. Ensure compliance with sanitation and Safety regulations.

8. Jointly coordinating and planning menu with Head Chef.

9. Managing and maintaining restaurant’s image to the public and suggest ways to improve it.

10. Control operational costs and identify measures to cut waste.

11. Train new and current employees on proper customer service, and service quality.

12. Implement policies and protocols from Company policy.

13. Any other Ad-Hoc as required by Managing Director."

"Job Requirements

1. Full-time position.

2. Good soft skills and management skills.

3. Disciplined, conscientious and meticulous (has an eye for details)

4. Preferable with 7-10 years of experience in F&B industry, experience in Japanese restaurants is a bonus.

5. Mature and positive attitude.

6. Strong Leadership and Motivational skills

7. Good communication and interpersonal skills."

Staple Food Cafe is a local western fusion concept that started back in 2017.

We are hiring for our new outlet @ Joo Chiat by June 2024 & we are currently looking for a Full-Time Kitchen Service Crew cum Barista to join our team.

What we Require:

Minimum a ‘N’ Level Certificate / SPM

1 - 2 Years of Relevant Industrial Experience

Passionate in the Art of Coffee Making

Loves meeting new people

Comfortable performing long shifts

Able to Multi-Task (Bar, Service, Cashier etc)

Possess an excellent product knowledge and is able to educate customers on our menu

Able to work under pressure in a fast paced environment

Responsible for the maintenance and cleaning of all coffee equipment

Ensure that the bar is in order and has adequate inventories before every shift

Responsible for ensuring the bar meets Health, Safety and Sanitation Standards as set by the Organization and Local Regulatory Bodies

What we Offer:

Coffee Training Available

Freedom to develop and integrate new ideas on the menu

Fun Working Environment

No Split Shifts

Summary

This position is responsible for addressing inquiries and feedback from guests and various channels. Ensuring that VIPs and CIPs are assigned appropriate rooms and that their accommodations are satisfactory prior to their arrival.

Responsibilities

· Handling of Reception / Front Desk duties including but not limited to checking-in and checking-out of hotel guests.

· Provide courteous and efficient service to all hotel guests.

· Ensure that all telephone calls are handled promptly.

· Be familiar with all room types and rates in the hotel and their availability status; so as to up-sell whenever possible.

· Handle cashiering functions and adhere to the hotel’s Standard Policies & Procedure.

· Take ownership of problems, handle guest complaints promptly according to established procedures and then report to the supervisor for further follow up where necessary.

· Be familiar with hotel facilities and functions as well as major city attractions and events so as to provide guests with accurate information as requested.

· Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.

Requirements

· A minimum Diploma qualification in any field.

· Relevant work experience will be duly considered.

· Willing to work rotating shifts.

· Positive attitude with an outgoing personality and good communications skills.

· Preferred experience in the hospitality industry along with familiarity of the Opera system.

ONE Championship is Asia’s largest global sports media property, and the world’s largest martial arts organization, hosting bouts across all styles of martial arts such as Muay Thai, Kickboxing, MMA, Grappling, etc. In addition to its digital platforms, ONE Championship broadcasts to over 2.6 billion potential viewers across 190 countries around the world with some of the largest global broadcasters, including Amazon Prime Video Sports, Globo’s Combate, Channel 7 HD, beIN Sports, Abema, Disney+ Hotstar, and more.

ONE Championship is actively seeking a proactive and highly motivated Technical Support Engineer with a creative mindset. The successful candidate will be responsible for finding solutions and workarounds for day-to-day problems, as well as responding to user requests for hardware and software issues. Key responsibilities include troubleshooting computer errors, installing new system hardware, responding to user issues, and monitoring service performance across the company.

Experience:

• 3+ years of experience in a technical support or system administrator role.
• Scripting experience (Bash, Python, PowerShell, SQL) will be a plus.
• Recent experience demonstrating comprehensive knowledge of systems and network
• configuration.
• Computing Devices Platform Supported: Windows, MacOS, iOS, and Android.

Special Knowledge/Skills:

• Perform asset management of infrastructure and computing devices.
• Provide computer support services (troubleshooting, patching, configuration, testing, and
• maintenance) for any supported software and hardware.
• Offer training, coaching, and orientation for users on how to use computer devices.
• Systems management experience, software, and GPO deployment experience.
• Outstanding troubleshooting and analytical skills.
• Track incidents and provide regular updates to users on request status and progress.
• Excellent written and verbal communication skills.
• Ability to work independently with minimum guidance and under pressure to meet tight
• schedules.

Qualifications:

• Bachelor’s degree in Computer Science or a related IT field.

✅ 8am - 5pm

✅ UP $3000

✅ Geylang Bahru

Responsibilities:

• Handle incoming calls and emails
• Attend to all enquiries from customers
• Provide excellent customer service at all time
• Transfer calls to the correct department

Requirements:

• Minimum Nitec or Above
• Minimum 1 years of experience in Customer Service or any other relevant role

You may “Using Apply Now Button” to send in your updated resume.

For more information, please reach us at 9138 5316

*Only shortlisted candidates would be notified*

Choek Wei Qi Joel

Registration Number: R1877109

Workstone Pte Ltd

EA License Number:19C9998

# Salary: Up to S$4,000 per month

# Work Days: 5.5 days’ work week Monday to Friday Rotated - (9.30-6.00PM/ 08.30-5.00PM/9.00-5.30PM) Sat is 08.30-1.00PM

# Nearest MRT: Central Area

Our client, a private tertiary healthcare institute, who set up to offer a fresh approach to medical treatment, is currently looking for someone who is interested to join its team as a Senior Client Service Executive.

Job Responsibilities:

• You will be responsible for providing administrative support of all front-line patient service duties; registration, admission, billing & payment collection and liaisons for patient feedback/complaints

• Perform patient registration meticulously with relevant admission documentations

• Provide financial counselling, collection of deposits from patients/next of kin upon admission

• Administer accurately daily charges incurred by patients and proactively follow up with next of kin/patients on any required deposit top ups

• Perform patient visitation to ensure remarkable service has been rendered; to liaise with various departments, if any service recovery/investigation(s) is needed to be performed

• Prepare bill, present and go through bill with next of kin/patient upon patient discharge and collect payment

• Perform monthly procurement of stationery/pantry items.

• Handle any other ad-hoc assignments/projects as tasked.

Job Requirements:

• Diploma in any discipline

• At least 2 years of clinical experience preferably in diagnostic and interventional cardiac procedures

• Relevant experience in the hospitality or healthcare industry preferred

Looking for a new work environment or career opportunity? Be part of our growing team, email your detailed resume in MS Word format to [email protected]and attention it to Ms.Enthuumathi Thangavel or alternatively you can contact myself at tel. no.: 6385 6696.

Enthuumathi Thangavel (Ms.)

Talent Acquisition Consultant

CEI Registration No.: R24120405

Celecti Pte Ltd

Tel No.: 6385 6696

Personal Data Protection

"By submitting your curriculum vitae or disclosing your personal information in connection with your job application, you are deemed to have read and agreed to the terms of our Privacy Policy, and consented to the collection, use and disclosure of your personal data by us, in accordance with our Privacy Policy.”

• Assist guests with check in and checkout, as well as other cashiering duties
• Review arrival lists and prepare compendiums prior to guests’ arrival and check-into system if necessary
• Welcome guests on arrival, register and issue room keys according to departmental standards and procedures
• Ensure that members consistently receive all benefits, and repeat guests and other VIP’s receive special recognition and service. Prepare and send welcome cards and amenities to room prior to guest arrival
• Liaise closely with other relevant departments to ensure that guests requests and needs are met
• Update and maintain repeat guest history system
• Promote Inter-Hotel sales and in-house facilities according to departmental standards to maximize revenue
• Handle guests’ complaints and comments tactfully and efficiently
• Handling guests’ mails, messages, and answering of phone calls
• Maintain the privacy and confidentiality of all guests by ensuring that no details of the guests are disclosed
• Be vigilant in regard to in-house credit matters and act upon any discrepancies
• Alert Security or Duty Manager of suspicious-looking person(s) / articles
• Perform other reasonable duties assigned by the assigned by the Management

Only shortlisted candidates will be notified.

• Central working location
• Opportunities to grow and learn

Our client, a leading fund manager, is hiring for a Business Development Support Associate to support the growth of ETF business in Asia. This role offers an opportunity to contribute to the growth and development of the ETF business while navigating the complexities of the ETF ecosystem in Singapore. The scope includes monitoring daily trading volumes, and collaborating on policy reforms with the Stock Exchange to ensure seamless investor experiences. Additionally, the incumbent will work closely with the Marketing team to organize ETF events, maintain pitch decks, and support engagement with potential partners.

Our Ideal Candidate:

• 1 - 3 years of relevant experience in asset management, with a good understanding of ETF market dynamics
• Basic knowledge of index methodology and regulatory framework
• Proficiency in CRM and MS Office
• Fluent in English and Mandarin to review and work on materials in Chinese for Hong Kong ETFs
• Strong presentation and communication skills

If you believe you fit the requirements for the role, please click "Apply"

Short listed candidates will be notified
Data provided is for recruitment purposes only

Business Registration Number: 200611680D.
Licence Number: 10C5117 EA R23114042

This is a part-time position for weekdays (8:00 AM to 1:00 PM) at $12.00 per hour (with CPF contribution).

Duties and Responsibilities:

1. Enrols participants and handles re-schedule, withdrawal and refund requests.

2. Checks and files return of attendance sheets, assessment records and excess materials.

3. Assists with the compilation and management of course materials.

4. Performs ad hoc administrative tasks, ensures proper upkeep of office equipment, and maintains optimum stock levels of all office and sundry supplies.

Requirements:

1. Minimum educational qualification: ‘N’ Level or equivalent.

2. Be computer literate and conversant with Microsoft PowerPoint, Word and Excel.

3. Able to work independently with minimum supervision.

4. Meticulous with strong emphasis on details and accuracy.

5. With strong work ethnics, professional conduct and a postive (can do) mentality.

Job Description

· Lead the planning, execution, and delivery of ServiceNow projects from initiation to completion, ensuring on-time and within-budget delivery

· Serve as the primary point of contact forproject, understanding their needs, managing expectations, and ensuring satisfaction throughout the project lifecycle.

· Collaborate with projects and internal stakeholders to design innovative and effective ServiceNow solutions that address business challenges and drive value.

· Ensure that delivered solutions meet quality standards, adhere to best practices, and align with ServiceNow platform capabilities.

· Identify and mitigate project risks, proactively addressing issues to prevent delays or escalations.

· Drive continuous improvement initiatives to enhance service delivery processes, methodologies, and tools.

Additional Details:

1 - Account Delivery Management

2 – ServiceNow

3 - Business Operation Management

Primary Skill

ServiceNow

Minimum of 6 years of experience in ServiceNow implementation and delivery

LASALLE College of the Arts is the highest ranked specialist arts institution in Singapore and

joint top in Southeast Asia for art and design (QS World University Rankings 2023). The College offers 35 Diploma, BA (Hons) and postgraduate programmes in arts and design. Its faculty comprises a community of award-winning artists, designers, educators and researchers, whose practice-led research sets LASALLE apart as an international centre of excellence. LASALLE is a founding member of the University of the Arts Singapore.

The Learning Centre at LASALLE provides academic support to students and staff in the College.

Reporting to and assisting the Dean of Learning, Teaching and Research, the Head of The Learning Centre will be primarily responsible for providing leadership in conceptualising and realising innovative pedagogical and curricular practices and learning environments that support and enhance LASALLE's unique practice-led pedagogy in alignment with LASALLE’s Strategic Plan and the overall strategic direction of Learning, Teaching and Research.

You will be required to work closely with the Dean of Learning, Teaching and Research in engaging with the wider academic community to develop and lead strategic initiatives that advance the College’s learning and teaching environment and promote diverse and high-quality learning materials for an increasingly heterogeneous group of staff and student body.

You will also oversee the development, realisation and continuous growth of The Learning Centre. This includes working with the Faculties and the Division of Human Resources & Organisation Development to provide upskilling opportunities for academic staff in pedagogical and curricular practices, as well as providing support to students with special educational needs.

Other key responsibilities include providing training and support to staff in the use of a range of educational technologies, including generative AI tools, and managing the resources effectively, as well as establishing a local and international professional network to raise awareness of the College within the pedagogical and curriculum development communities.

You are expected to be an active scholar in the field of arts higher education and possesses the ability to lead and inspire faculty staff members with excellent communication and interpersonal skills, and a commitment to diversity, equity and inclusion.

Requirements:

• Postgraduate qualification at Ph.D. level, or equivalent in a relevant discipline with substantial experience in driving pedagogical and curricular initiatives, fostering collaboration and managing teams in tertiary arts education with a focus on ensuring high quality services and support for students and staff.
• Teacher Training qualification and/or post-graduate qualification in Special Educational Needs is an advantage.
• As least 13 years and above or equivalent with a focus on developing and delivering effective learning and teaching strategies and eight years or equivalent experience in an academic leadership role with experience in supervision and development of teaching staff.
• Experience in designing on-site/hybrid/online learning environments, leveraging technology and other innovative teaching methods.
• Experience in providing support to students with specific learning needs, disabilities or challenges.
• Experience in conducting research in relevant areas of practice-based arts education, leading to publications, presentations, and other scholarly contributions.
• Experience in managing budgets, resources, and other operational aspects of an academic unit.
• Strong understanding of student-centred approaches to teaching and learning, with a focus on inclusive and equitable practices for diverse student populations.
• Familiarity with conceptual frameworks for the integration of generative AI as a creative tool in the curriculum.
• Excellent communication and interpersonal skills, with the ability to articulate ideas, build relationships and engage effectively with diverse stakeholders.
• Proficiency in using learning management systems and other educational technologies to deliver, manage and assess hybrid/online learning environments.
• Literacy in digital technologies, including generative AI tools, and relevant software and tools for art and design education.
• Ability to work in a multicultural and interdisciplinary environment.

To apply:

Interested applicants are invited to submit your letter of interest, curriculum vitae and indicating clearly the position you are applying, by e-mail to [email protected] or in writing (stating clearly the position applying in the envelope) to:

Senior Director & Chief Human Resource Officer

Division of Human Resources & Organisation Development

LASALLE College of the Arts

1 McNally Street, Singapore 187940

Closing date: 27 May 2024 or until the position is filled.

More information on the College can be found at www.lasalle.edu.sg

We regret that only shortlisted candidates will be notified.

JOB DESCRIPTION

NeoXam APAC is looking for an experienced and motivated Support Lead who will support our APAC clients, presales and services team, and working closely together with the R&D team. This role is based in Sydney or Singapore. He / she will join an APAC team of experienced consultants and participate in support and optimisation of NeoXam solutions:

• NeoXam DataHub: the most comprehensive, efficient and customizable solution for centralized data management available on the market. The solution acts as a hub, a central repository and a user oriented data management tool for data used or produced by financial institutions.

• NeoXam IBOR: a uniquely independent and flexible Investment Book of Record, designed to provide Asset Managers with a single, comprehensive, and robust source of continuously up-to-date positions, valuations and forecasts, with increased quality, under multiple views.

• NeoXam Impress: an integrated solution for performance, attribution and reporting packs; flexible calculation methodologies including Modified Dietz, Brinson-Fachler; customizable workflows & templates to generate reports in corporate color themes, based on graphics and content; GIPS compliance. The solution could be standalone or connected to NeoXam Datahub & IBOR.

He / she will be responsible for APAC of NeoXam Follow the Sun offer and will manage a small support team with people located in different locations within APAC.

RESPONSIBILITIES

• Be the liaison of the software development teams located in the companies HQ in France, and to manage APAC support.
• Be with his/her team, the first technical point of contact for NeoXam’s clients in APAC and provide product support expertise.
• Be the technical support for the sales consultancy team in the sales phase, and to consultancy team during the project implementation phase.
• Managing the internal copies of the client environments.
• Performing the first level of analysis: anomalies, technical evolutions, reproduction of problems.
• Be responsible to solve client issues from the first analysis and reproduction to the development of a software fix in Java and the management of support tickets.
• Be responsible with the software support team to document Datahub knowledge and features from a software support point of view.
• Manage the day-to-day work of the APAC Support service (taking over new support tickets, participating in conference calls, relationship with other teams…).
• Manage performance optimisation request from Customer or Project in link with R&D team if required.
• Lead Cloud discussion and customer migrations.
• At a later stage, be responsible to develop and deliver fixed and enhancements in Java.
• Manage technical installation or upgrade of the solutions.

PROFILE

• Engineering/Computing School, Degree / Master’s degree or equivalent.
• Minimum of 10 years of working experience with Financial software implementation and/or support and IT Projects in the banking / financial industry.
• Minimum of 2 years of team management experience.
• Knowledgeable in: XML APIs, Webservices (SOAP/REST), Web Application servers (Tomcat/JBoss/Webphere), Messaging, HMI SWING or SWT, OS (Unix and Windows), DBMS (Oracle, or SqlServe).
• Knowledgeable in development tools (Eclipse...) and the Scrum/Agile methodology.
• Knowledgeable in versioning tools like Git.
• Knowledgeable in Unix commands.
• Ability to do peer reviews and assess code.
• Ability to analyze, design and develop software with high operating constraints (robustness, performance, etc.).
• Independent, with own initiative and good interpersonal skills and are concerned about the quality of service provided.
• Proactive and a real team player.
• Fluent in English.

There will be occasional travel requirements within APAC.

The position requires rigour, tenacity, patience, ability to sometimes handle the pressure from clients, and a good ability to communicate and promote best practices.

Job Description

· Lead the planning, execution, and delivery of ServiceNow projects from initiation to completion, ensuring on-time and within-budget delivery

· Serve as the primary point of contact forproject, understanding their needs, managing expectations, and ensuring satisfaction throughout the project lifecycle.

· Collaborate with projects and internal stakeholders to design innovative and effective ServiceNow solutions that address business challenges and drive value.

· Ensure that delivered solutions meet quality standards, adhere to best practices, and align with ServiceNow platform capabilities.

· Identify and mitigate project risks, proactively addressing issues to prevent delays or escalations.

· Drive continuous improvement initiatives to enhance service delivery processes, methodologies, and tools.

Additional Details:

1 - Account Delivery Management

2 – ServiceNow

3 - Business Operation Management

Primary Skill

ServiceNow

Minimum of 8 years of experience in ServiceNow implementation and delivery

Main Purpose of the Job:

To foster critical thinking, advance student’s knowledge and skills through the teaching of The Lab curriculum. The incumbent is expected to provide an intellectual foundation for students concerning coding/programming. The courses serve students and provide enrichment experiences.

Knowledge and Experience:

• At least 1-2 years of experience teaching kids
• Ability to relate to young people
• Willingness to work evenings and weekends
• Responsible and punctual
• Possesses teamwork skills
• Possesses a reasonable command in Computational Thinking
• Possesses programming skills (i.e. Python, NodeJS, etc)
• Passionate with teaching and educating the future generation
• Able to multi-task well

Detail:

Part-time hours: 10 per week

Job Type: Part-time

Salary: $15.00 - $20.00 per hour

Provide logistic and administrative support in CYC's retail store located at Capitol Singapore.

- process order forms bound for the workshop

- check and receive merchandise

- arrange merchandise in storeroom

- process online inventory

- manage whatsapp communication with customers

- notify customers of items ready for collection / fitting daily

- check on orders in storeroom and send reminders to customers whose orders have lapsed for more than 1 month

- answering phone calls

- scan and digitize order forms

You will be supporting the sales team and are expected to be meticulous with the administrative tasks and be a good organiser.

Working hours: Mon to Friday 11 am to 3 pm

Annual leave: 3 days a year

Responsibilities:

• Oversee the day-to-day IT infrastructure operations and maintenance.
• Execute guidance to the Deskside team for IT request resolution.
• Act as the primary point of contact for IT operations and desktop support.
• Providing compassionate first-level IT assistance for End User Computing difficulties.
• Prepare and arrange meetings or conferences.
• Assist to the creation of IT policies and facilitate implementation of policy.
• Lead IT Service Management support structure development and digitalization efforts in IT infrastructure.
• Oversee IT recovery and incident management.
• Assist in project planning for new ITSM, IT infrastructure, and IT security tools.
• Manage IT assets availability, procurement, and vendor relationships.
• Facilitate inception of new IT application services and operational readiness testing.
• Perform other related duties as assigned.

Requirements:

• Bachelor's degree in IT, Computer Science, or equivalent.
• With 2 years of relevant experience.
• Experience in IT Service Management and team management.
• Knowledge of networking, cloud technologies, and cybersecurity.
• Ability to work independently with problem-solving skills.
• Willingness to work outside regular office hours when required.

Interested candidates who wish to apply for the advertised position, please click on theAPPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R24121398

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Description

• Greeting and serving customers
• Maintaining cleanliness and housekeeping of work areas
• Taking orders, serving of food and beverages
• Operating of POS system
• Facilitating payment procedures
• Table setting
• Reporting punctually
• Outlet opening and closing shift procedures
• Other ad-hoc duties

Requirements

• Night shift availability (Weekdays till 1AM, Fri and Sat till 3AM)
• Experience not required

Salary Range

• $2,400.00 - $3,000.00 per month (Depending on experience)

Benefits

• Employee discount
• Performance incentive bonus
• Staff meal provided
• Transport provided

Job Description

• Guide and mentor teachers to raise the standard and performance in the centre
• Build a team with positive morale and highly competitive educators
• Good leadership skills in leading a team to meet company objectives
• Well verse in local regulatory agencies requirement, licensing, health and safety regulations etc
• Work closely with relevant agencies or partner to fulfill requirement
• Prepare and control expenditures
• Maintain a healthy enrolment rates
• Maintaining good relations with parents, business partner, government bodies etc
• Adhere to teaching standards and safety regulations as established by the official sources
• Prepare monthly reports and other relevant documents required by the management

Qualifications

• Degree in Early Childhood Care and Education (ECCE) or Degree in any discipline, with Diploma in Pre-school Education-Leadership (DPL)
• At least 2 years of relevant supervisory experience in a childcare setting including infant care
• Excellent communication and interpersonal skills
• Strong leadership qualities with passion in equipping and inspiring young lives
• Strong knowledge in curriculum and pedagogy

Responsibilities:

• Work closely with the Assistant Manager and provide courteous services to guests and responds efficiently and tactfully to guests' complaints, requests and enquiries
• Liaise closely with Concierge, Reception and Front Office cashier on guests' arrivals and departures
• Establish contacts with house guests/ long staying guests and renders assistance when neccessary
• Make courtesy calls to guests
• Requisite and keep stock of promotional materials for daily operations
• Ensure efficient and courteous services in baggage, transport handling and general enquiries

Requirements:

• O-Level or equivalent
• Willing to perform rotating shifts
• Positive attitude with outgoing personality and good communication skills
• Experience in hospitality and knowledge of Opera will be advantageous

Job Description

• Implement and administer compliant programmes.
• Examine company policies.
• Provide management with detailed reports on the company's compliance with laws and regulations.
• Develop and manage effective action plans to address audit findings and compliance violations.
• Conduct routine audits of the company's procedures, practises, and documents to identify potential vulnerabilities or risks.
• Evaluate company operations to identify compliance-related risks.
• Ensure that every employee is educated on the most recent rules and procedures.
• Addressed employee concerns regarding legal and compliance issues.

Job Requirement

• Minimum: Polytechnic Diploma in Business or Technology.
• 2 years prior experience in risk management, compliance or audit roles.
• Those without experience but willing to learn are welcome to apply.
• Must have, or be willing to obtain, a compliance certification.
• Attention to detail in order to identify and correct risky practices.
• Strong communicator and capable of expressing oneself clearly both speaking and in writing.
• Possess a collaborative personality and be open to suggestions from team members.
• Good knowledge of industry protocols and best practices.
• Good time management and organisational skills and able to meet deadlines.
• Should have a strong moral code and sense of ethics.

*Disclaimer: Only shortlisted candidates will be contacted.

Overview:

The Service Executive ensures that all guests are happy and welcome during their visit through excellent product knowledge, presentation, and communication. The Service Crew has a deep passion for customer service and high-quality products. The Service Crew will have the opportunity to assist the coffee and beverage bar.

Duties & Responsibilities:

Operations:

-Ensure every customer feels welcome to the place

-Provide excellent and friendly service to customers

-Ensure smooth and pleasant ordering experience

-Ensure accurate and professional delivery of food and beverages

-Ensure smooth and polite payment process

-Able to handle customer complaints and provide immediate customer recovery to retain customer satisfaction

-Willing to go the extra mile for customers while gaining the respect and camaraderie of customers

-Ensure cleanliness and high hygiene standards of all service areas and equipment

-Assist in preparation of high-quality coffees and beverages

Requirements:

- Excellent attitude, humble and very hardworking

- Very passionate about service, drinks, and food

- Motivated to want to delight and please all our different customers

- Attentive to details and meticulous to ensure smooth operations with minimal errors

- Good interpersonal skills so as to build good working relationships with colleagues and managers

- Good problem-solving skills to ensure continued operations in the face of challenges

Job Description:

• Oversee project and liaise with contractors and suppliers and internal stakeholders on project matters.
• Adhere to budget by monitoring expenses and implementing cost-saving measure.
• Liaise with Mall Management on renovation requirements / permit-to-work application.
• Perform any other duties as assigned by Management.
• Track and report on project progress, identify potential risks and issues, and recommend corrective actions.
• Manages project plans including budget and resources needed for target achievement.
• Ensure deadlines are met, provide project documentation and provide reports on project updates to management when required.
• Carry out designs and concepts as per drawing details and perspectives.

Job Requirements:

• Diploma in Design and Building Management, Architecture, or a related field in building/construction or minimum of 2 years of experience in construction projects.
• Proficiency in project budgeting and scheduling is essential.
• Exhibits a positive attitude and a willingness to learn.
• Strong team player and self-driven
• Proficient in AutoCAD and Microsoft Office applications
• Resourceful

About this role

Are you adaptable? Do you thrive in a fast-paced, tech-driven environment where projects evolve on the fly? Then we’d like to meet you! We are looking for a proactive, motivated, resourceful, and ultra-organized Senior Program Manager - Customer Experience who can rise to the challenge of our company’s rapid global expansion.

As a Senior Program Manager, you will be responsible for planning, managing, and ensuring timely delivery of a wide variety of workstreams, as well as defining, documenting, and implementing process improvements to raise efficiency and quality. Delivering in an Agile setting, you will be focused on our Customer Experience team and will have a major impact on key areas of the business.

This role requires exceptional stakeholder management and interpersonal skills, as our teams are globally distributed and culturally diverse.

How we work

Most of us are organized into cross-functional teams that can independently deliver great business results with minimal dependencies. We’ve grouped these teams together based on the KPIs they own, and each of these groups in turn has a dedicated leadership team. The leadership team provides guidance, helps set strategy, and allocates resources. To further support these teams we have dedicated support functions who help fill gaps and deliver ad hoc work. Our Program Managers are a key partner for all three of these areas, so the range of stakeholders and types of work that we help deliver vary greatly.

Role Responsibilities

Your responsibilities will include:

• Delivering multiple projects simultaneously, including: defining requirements and timelines; developing and executing detailed plans; tracking projects to ensure on-time delivery within scope and budget, with the flexibility and agility to change and adapt as you go;
• Contributing to hiring processes and onboarding your new team members expertly to ensure they can hit the ground running.
• Developing effective communication strategies to coordinate between various teams while keeping cross-functional stakeholders and leaders informed on progress, challenges, and risks, and providing reporting when needed.
• Working closely with stakeholders and leaders to ensure we tackle the highest priority work that delivers the most significant value to the business.
• Leveraging your high-level overview to proactively mitigate risks and resolve blockers as soon as they’re flagged. You'll need to keep the team moving while adapting to any changes that arise.
• Producing crystal clear documentation such as plans, briefings, timelines, processes, stakeholder comms, or meeting notes.
• Understanding different business processes and driving optimizations and improvements through a combination of process re-engineering and technological changes.
• Contributing to the overall learning and development of program managers.

Role Requirements

To succeed in this role, we’d love for you to have some or most of the following skills or experience:

• A proven record of delivering projects of varying sizes on time, in scope, and across different business functions, while working in a dynamic agile environment.
• The ability to juggle multiple deliverables simultaneously
• A knack for asking targeted, precise, and relevant questions to dig into an issue or a topic until you understand it sufficiently to be an effective member of the team
• Excellent written and verbal communication in English—you will need to communicate to all levels across the business (and geographies)
• You can clearly define requirements and convey them in work tickets and briefs
• Comfortable driving delivery from a team with both remote and in-office team members
• Working knowledge of project management software (Jira or other), along with Agile processes and procedures
• Outstanding interpersonal relationship-building skills
• Excellent stakeholder management skills, with stakeholders of all seniorities
• Prior experience of Customer Support / Success / Experience
• Can-do attitude: given a problem, you quickly understand the requirements and can output a solution
• Proficient in developing spreadsheets, diagrams, and processes to document needs and communicate them with all levels of the organization
• A drive to improve processes to positively impact productivity, ease of use, security, execution speed, human time spent, and more