Total 23,103 Customer Service job vacancies in Islandwide

Our client is a Global MNC in the Logistics and Freight forwarding industry. Due to business needs, they are now recruiting a Regional After Sales Support Specialist to be part of their Sales Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of Regional After Sales Support Specialist:

• Main point of contact for customer issue resolution and proactive account management.
• Maintain strong relationships with customers and internal teams.
• Support RFQ bid preparation for successful customer engagements.
• Advise departments to boost revenue from current business models.
• Manage regional/global accounts, reviewing performance and KPIs.
• Troubleshoot and guide global operations team.
• Escalate and resolve customer issues within timelines.
• Participate in customer-related activities, including sales, billing, and operations.
• Update SOPs and share best practices with the team.
• Source vendors for cost reduction and meet customer requirements.

Requirements:

• Relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

About Our Client

• Vehicle Manufacturer
• Monday to Friday, 8.30am to 5.30pm

Job Descriptions

• Research: Conduct thorough market research to understand customer preferences, market trends, and competitive landscape aftersales
• Data Analysis: Analyze data using statistical tools and software (NPS) to derive meaningful insights and reports
• Customer Insights: Gather and analyze customer feedback, with a focus on Net Promoter Score (NPS). Provide actionable insights to improve customer satisfaction and loyalty
• Report Preparation: Prepare comprehensive reports and presentations to communicate research findings. Present insights and recommendations to management and stakeholders
• Strategy Development: Collaborate with marketing and product teams to develop strategies based on research findings. Support the creation of marketing plans and campaigns
• Competitor Analysis: Monitor and analyze competitors' activities and market positioning.
  Provide competitive intelligence to support strategic decision-making
  

The Successful Applicant

• A Diploma/ Degree in marketing, business, engineering, statistics, or a related field is preferred
• Experience in similar function, ideally within the automotive distributor or dealer industry
• Proficiency in data analysis and familiarity with NPS methodology
• Proficiency in biligual - English and Mandarin (Both spoken and written) to deal with China market
• Experienced in IT/ Software knowledge is an additional plus
  

Please submit your updated resume by using the APPLY NOW button

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to CSearch Pte Ltd’s PDPA and e2i’s PDPA.”

CSearch Pte Ltd | 24C2261

Cheryl Lee Jin Ling | R22103993

KEY RESPONSIBILITIES

· To deliver quality and high standards of service to customers

· To handle customers’ enquiries and take orders

· To perform basic cashiering duties

· To scoop and serve gelato and beverages to customers

· To replenish merchandise on the display shelves and counter whenever necessary

· Ensure safe storage of all products in the storage room and sales floor

· To perform general housekeeping to ensure and maintain the cleanliness of the area at all times

· Any other ad-hoc duties as and when assigned by the management

REQUIREMENTS

· Minimum 'N' and below; and 1 year of experience in the same capacity within the retail environment

· Must be able to do heavy lifting of at least 10kg

· Able to commit retail operation hours

Able to commit on weekends, public holidays and overtime as and when required

The Opportunity

• Opportunity to work in a MNC environment in the FMCG Industry to support customers from Japan and Korea.
• Global leader in the beauty industry
• Salary: up to $5000 (subjected to experience)
• Location: Central West
• Good learning exposure and candidates with no experience are welcome to apply as training will be provided
• 12 months contract!

The Talent:

• At least a Diploma in any Discipline
• Logistics knowledge and understanding import/export preferred
• Good problem-solving skills, organized, meticulous and customer focused
• Team player and able to multi tasks and with good time management
• Computer literacy (Ms. Office). SAP Knowledge a definite advantage.
• Business proficiency and fluency in English and Korean / Japanese to support customers from Korea or Japan

Job Description

• Manage end to end order processing/ management
• To ensure smooth operation in daily operation and timely arrangements of orders/returns with support to system administration flow as following:
• Data entries and support the team in festive to ensure a smooth flow in daily operations.
• Tracking of Proof of delivery (POD) and Credit notes.

Next Step

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' to drop your resume and contact us to follow-up, or send your resume to [email protected]!
• All shortlisted candidates will be contacted.

Student Care Teacher [Full Time/Part-Time]

• Working Hours:
• Full Time: Monday-Friday [9am-6pm/10am-7pm]; standby 1 half day Saturday per month
• Part Time: Monday-Friday [1pm-6pm/1-7pm]
• Salary: Full Time: $1800-$2200; Part Time: $10-$15/hr
• Location: Part Time: Clementi // Ang Mo Kio; Full Time: Ang Mo Kio

Interested applicants can send your resume to ✉ [email protected] or WhatsApp: +65 94283063 and allow our Consultants to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

Job Scope:

• Supervising and guiding the P5/P6 children with their homework
• Planning and delivering activities and programmes, such as character development programme, enrichment activities

Requirement:

• Diploma in any field
• 1 - 2 years in related field

Leo Shin Guan Reg No: R22108030

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Role: Customer Service Officer - Call Center

Duration: 12 months contract, renewable based on project / performance

Location: Pasir Panjang, Singapore

JD

• Attend and respond to incoming Calls, Emails and Call-Back requests, Live Chats (if applicable to the supported Project), within Service Levels and to deliver pleasant Customer Experiences
• Follow-up on all outstanding incidents/cases
• Logged all calls reported into the case management system.
• Maintains and accurately update customer’s enquiry, problem and resolution into the case management.

Requirements

• Minimum 1 year of call center experience
• Having good communication skills (speaking and writing)
• Ability to multi-task e.g. on the call and keying in to the ticketing system at the same time. We operate on a leveraging shared model where CSOs/Agents support more than 1 project.
• Interested with policy and procedures, application/eService usage and/or transaction behaviour support in Contact Centre via phone, email, online and digital platform.

• Replying emails and responding to enquiry
• Handle complaints and assist in answering doubts
• Answer phone calls using telephone standards, handle enquiries, record and convey messages.
• Assist the supervisor in day-to-day operations and management.
• Any other general duties/ad-hoc projects as assigned by immediate supervisor

Requirements

• Min GCE N/O level or Nitec in any discipline
• Call center experience (Any industry) or frontline customer service healthcare experience will be an added advantage.

For interested candidates, please send your most recent and updated resume to [email protected]

Subject heading: Call Centre Associate

Andrea Eunice Tan Min Er
(R23112594)

Recruit Express Pte Ltd

EA License No. 99C4599

Our client is a Global MNC, one of the leading players in the IT sector. Due to business needs, they are now recruiting a IT Support Specialist to be part of their team for ongoing transformation projects. They are located in the East – easily accessible.

Responsibilities:

• Configure network and security devices to specified versions
• Conduct power and functionality tests
• Handle inbound and outbound devices for logistics
• Maintain inventory of spares and maintenance devices
• Ensure adherence to workplace processes and procedures
• Prepare necessary paperwork and documentation
• Communicate regularly with relevant teams
• Provide training and guidance to new engineers
• Perform other administrative tasks as needed

Requirements:

• Diploma in related field
• Relevant experience
• Entry level are welcome to apply. Training provided.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

About Care@Community Department:

Care@Community Department aims to deliver holistic care that is centred on an individual’s needs. It mainly targets seniors that are frail, whom have multiple care needs, that will become increasing complex with time. With the integration of community-based aged and social care services, it enables the seniors to continue to stay in the community for as long as possible, therefore allowing them to age-in-place.

Responsibilities:

• Assist in providing Advance Care Planning Facilitation to the public.
• Plan, strategize and engage stakeholders in the community.
• Conduct Outreach talks to advocate the importance of Advance Care Planning to the public.
• General Admin Duties

Requirements:

• Minimum GCE ‘A’ Level/ Diploma holder
• A trained Advance Care Planning Facilitator will be a big plus.
• Good communication & interpersonal skills.
• Able to communicate fluently in English and Chinese.
• Good public speaking skills.
• This position is on contract basis.
• Singaporeans only.

Work Location: Teck Whye

Interested applicants are to submit their resume to [email protected]. Please visit www.fycs.org for more details.

Responsibilities:

• Register incoming patients
• Prepare the patient for examination
• Respond to patient phone call queries
• Inform patient of financial responsibility
• Prepare and file patient forms
• Verifying and updating patient information
• Assisting doctors and nurses if needed
• Scheduling appointments for patients

Requirements:

• Min GCE N/O/A Levels / Diploma and above
• Keen interest in the healthcare/ medical industry
• No experience needed, full training will be provided
• Basic knowledge of Microsoft Office
• Able to start work immediately

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Thank You.

Victoria Yam Wen Ting
R21103142

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

Working Hours: Mon-Fri 8am-5pm or 8:30am-6pm; Alternate Saturdays 8:30am-12:30pm

Location: Sembawang

Job Responsibilities:

- Schedule appointments with customers.

- Address phone and email inquiries regarding appointments and installation matters.

- Send appointment reminders via SMS and email.

- Promote and respond to sales inquiries for the company's services.

- Coordinate with contractors on customer service issues.

- Provide customer assistance at the counter.

Requirements:

- Strong communication skills.

- Excellent interpersonal skills and customer focus.

- Highly motivated and a team player.

- Proficient in computer usage.

Ong Zi Qi (R2412333I)

EA License: 05C3451

Job Description:

• Pack and serve take away food as per customer order.
• Assist with food preparation and simple cooking
• Process cashless payment through POS systems
• Greet and respond to customer enquiry in a friendly manner.
• Keep work areas, such as food preparation areas, and customer areas clean and organized
• Ensure stocks and supplies are sufficient for daily operation.
• Notify management when inventory levels begin to run low.

Job Requirement:

• Interested to join in F&B industry and ''Willingness'' to learn in F&B
• Positive Attitude and Friendly
• Customer-Centric
• Ability to speak and communicate in English
• Ability to work independantly
• Ability to work as a team
• Able to perform flexi shift, and able to work in weekends and public holidays.
• 6 Days work week
• Work in a Shopping Centre environment

Benefit:

• Staff Discount
• Birthday Voucher
• Uniform will be provided
• Sales Target Incentive

Our client is an MNC and one of the leading players in the aerospace industry. Due to business needs, they are now recruiting a Customer Quality Engineer to join their team for ongoing transformation projects. The position is located in the East.

Working hours: 5 days per week

Mondays to Fridays: 8am - 5pm

Job Responsibilities:

• Serve as the primary contact for customers, ensuring adherence to their quality standards and maintaining high levels of customer satisfaction.
• Monitor and analyze customer quality data to identify trends and areas for improvement.
• Track and report on customer scorecards to measure performance and satisfaction.
• Support continuous improvement efforts within the company and for external stakeholders.
• Initiate and manage containment actions within 48 hours to address quality issues.
• Assist in drafting and reviewing technical specifications, quality plans, sampling plans, and inspection procedures.
• Ensure compliance with Quality Management System (QMS) procedures and assist in internal and customer audits.

Basic Qualifications:

• Advanced skills in MS Office.
• Familiarity with AS9100/9120 quality standards.
• Six Sigma Greenbelt certification.
• Professional quality certifications (e.g., ASQ-CQE, CQA).
• Certification in Internal Auditing and/or AS9100 Lead Auditor.
• Strong understanding of FAA regulations.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email to [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No.: 19C9682

EA Personnel No.: R23115655

EA Personnel Name: Michelle Yeo Swee Xiang

The Workplace Experience team supports the frontline operations and communications outreach across the three primary locations. The proposed manpower will be required to operate on-site services and the scope of work, but not limited to, is as follows:

• Provide on-site support various teams within organization
• Provide on-site frontline concierge service
• Provide on-site support for room and AV/IT systems management
• Support with provision of office supplies and employee indents through vending and parcel locker machines at the three primary locations when needed.
• Provide administrative and operational support for the daily topping up and up-keeping of pantries located at various floors across three primary locations.
• Manage the daily operations of the gym, including timely follow-ups on any maintenance works required to the infrastructure.
• Provide administrative support and content to drive the monthly promotion
• Provide administrative and operational support to plan, organise and conduct up to two monthly complimentary employee-related initiatives to improve employee productivity across the three buildings, such as sourcing and deployment of food trucks.
• Provide on-site wayfinding/assistance (e.g. lost-and-found) for public visitors at the Public Concierge, the proposed manpower will escalate the service requests/status enquiries/feedback to the middle office via the Employee Relationship Management System (ERMS) for case resolution
• Provide logistics and AV support for events organised within the three primary locations when needed.

Requirements:

• Diploma in Business Management or relevant discipline
• Strong service excellence mind-set
• Good knowledge of Microsoft Office software/applications (e.g. Excel) will be advantageous

Other Information:

• Location: Bukit Gombak, Hillview & Depot Road (Deployed to 1 location)
• Salary: $2,200 - $2,700
• Performance Bonus
• 14 Days Annual Leave
• Duration: 1 Year (renewable yearly up to 5+5 Years)
• Working hrs: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)

Job Description

• Industry/ Organization Type: Manufacturing
• Position Title: Service/Sales Engineer
• Working Location: Tuas
• Working Hours: 5 days (Mon 8 am – 5 pm, Tue – Fri 8 am – 6 pm)
• Salary Package: Up to $3,600
• Duration: Permanent

Key Responsibilities

• Attend to customer inquiries and requests for spare parts and services.
• Plan and execute sales action plans to engage and follow up with prospects.
• Assist in preparing proposals, tenders, and quotations.
• Build strong customer relationships and identify business opportunities within the industry.

APPLY NOW!!!

• Diploma or Degree (strong relevant experience required if no diploma).
• Good communication and presentation skills.
• Self-motivated to work.
• Possess Class 3 Driving License and own vehicle (preferred). Transport allowance provided if own vehicle is used.
• At least 1 year of sales experience in the Heavy Industry.
• Proficient in MS Office.
• Knowledge of ERP systems is an advantage.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68290 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Personal Care Officer | Up to $3.3k | Buangkok

• Salary : $2,500 - $3,300
• Location: Buangkok
• Working hours: 44 hours - perm 12 hours Night shift
• Monday - Sunday (4 days work week) 8pm to 8am

Job Responsibilities

• Plan and supervise the care of residents
• Develop and implement programmes and activities for the well-being of residents
• Put up monthly interview records for residents
• Ensure proper maintenance of the Home's equipment
• Ensure the cleanliness of the Home premises

Job Requirements

• Diploma in psychology , social work , counselling or relevant field
• Willing to work rotating shifts including night shift and weekends
• Training provided

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Job Description

• Industry/ Organization Type: Manufacturing
• Position Title: Service Administrator
• Working Location: Tuas
• Working Hours: 5 days (Mon 8 am – 5 pm, Tue – Fri 8 am – 6 pm)
• Salary Package: Up to $2,800
• Duration: Permanent

Key Responsibilities

• Attend to customer inquiries and handle incoming calls.
• Prepare quotations, process customer orders, and follow up on payments upon job completion (for COD customers).
• Prepare and track all customer service contracts.
• Provide full administrative support to the service department.
• Undertake other ad-hoc assignments and duties as needed.

APPLY NOW!!!

• ITE Certificate or Diploma.
• 1-2 years of working experience.
• Good working attitude.
• Basic knowledge of spare parts (preferred).
• Proficient in MS Office.
• Knowledge of ERP systems is an advantage.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68289 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

• Location: Bukit Gombak, Hillview & Depot Road (Deployed to 1 location)
• Salary: $2,500 - $3000
• Performance Bonus
• 14 Days Annual Leave
• Duration: 1 Year (renewable yearly up to 5+5 Years)
• Working hrs: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)

Job Description:

• Provide support for IT troubleshooting end-to-end including service levels monitoring of both internal and outsourced IT service partners
• Manage processes and data to meet the quality service and customer satisfaction standards.
• Collate, analyze and maintain data records for service standards tracking, dashboard reporting, audit and governance'
• Manage IT assets including storage and accounting of laptops
• Coordinate with partners for stock take, maintenance and top up of centralized asset pool
• Manage IT hardware tokens such as IT cards including collection, destruction and distribution of cards to users
• Manage IT accounts including coordinating with service partners for account creation, updates, enabling/disenabling, deletion in accordance to prevailing IT and security policies
• Manage IT provisioning and IT induction on new hires first day of work to issue them to necessary and orientate them on the usage based on IT policies
• Support rollout of IT projects/initiatives
• Facilitate authorization of IT configuration changes, account access rights based on prevailing IT security policies
• Educate and guide users on the policies, processes and their responsibilities in management of IT devices and accounts
• Other ad-hoc duties assigned by supervisor

* 8-10 Weeks of lead time before starting work - Pre-Employment Administration

Requirements

• Min Higher Nitec in IT field with 1 year relevant experience
• Proficient in MS Office especially Excel (Expert in V lookup and pivot table) will be advantageous

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

Customer Service Officer - Frontline | Contract Renewable | Up to $2k | Islandwide

• Working Locations: Islandwide MRT station
• Working Hours: Shift Works , Required to work on weekends
• Salary Range: up to $2000 + $120 Transport Allowance + Incentive Allowance + AWS + VB

Responsibilities:

• Sale of CEPAS cards and allied products at ticket or concession card replacement offices located at various MRT stations or bus interchanges
• Assisting in top up, card refunds or card claims.

Requirements:

• Minimum GCE ‘N’ or ‘O’ Level
• Must be comfortable with handling large amount of cash
• Willing to work rotating shifts, weekends and Public Holidays

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

The Opportunity

• Opportunity to work in a MNC environment in the FMCG Industry to support customers from Japan and Korea.
• Global leader in the beauty industry
• Salary: up to $5000 (subjected to experience)
• Location: Central West
• Good learning exposure and candidates with no experience are welcome to apply as training will be provided
• 12 months contract!

The Talent:

• At least a Diploma in any Discipline
• Logistics knowledge and understanding import/export preferred
• Good problem-solving skills, organized, meticulous and customer focused
• Team player and able to multi tasks and with good time management
• Computer literacy (Ms. Office). SAP Knowledge a definite advantage.
• Business proficiency and fluency in English and Korean / Japanese to support customers from Korea or Japan

Job Description

• Manage end to end order processing/ management
• To ensure smooth operation in daily operation and timely arrangements of orders/returns with support to system administration flow as following:
• Data entries and support the team in festive to ensure a smooth flow in daily operations.
• Tracking of Proof of delivery (POD) and Credit notes.

Next Step

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' to drop your resume and contact us to follow-up, or send your resume to [email protected]!
• All shortlisted candidates will be contacted.

We have partnered with a growing technology company to find an IT Support Engineer, who will be responsible for technical support of the existing clients in the space of networking. You'd be joining an international European company with great culture and dynamic yet supportive environment.

Responsibilities:

• Provide excellent customer service and promotes this idea throughout the organization. The goal is to increase customer satisfaction, loyalty, retention and meet their expectations,
• Provide technical support to the clients troubleshooting technical issues predominantly through phone call and email,
• Monitoring smooth operation of company's solutions ensuring full utilization of the product,
• Help customers understand the best ways to utilise our products, based on their business needs
• Provide and manage feedback to various internal customer teams to improve customer experience

Requirements:

• Comprehensive understanding of networking technology related to routers, switches and firewall in client support capacity is necessary,
• Experience in technical support and network troubleshooting,
• Any professional certifications such as CCNA or equivalent would be a plus. Similarly any exposure to the maritime industry is nice to have, but not necessary.

If you'd like to hear more, please apply and/or contact us at:

www.holloberg.com

Business Registration No: 201805144D

EA Registration No: R1653145

License No: 18C9522

Key Responsibilities:

• Operations Management: Oversee both front-of-house and back-of-house activities to ensure seamless coordination and maximum efficiency.
• Customer Satisfaction: Maintain high service standards, addressing customer concerns promptly to ensure happiness.
• Problem-Solving: Resolve customer issues swiftly and effectively, ensuring our guests leave satisfied.
• Health and Safety: Ensure strict adherence to health codes and sanitation standards, creating a safe environment for both customers and staff.
• Training: Conduct thorough training for new hires and provide ongoing coaching to maintain top-notch service standards.
• Staff Management: Monitor workstations to maintain optimal staffing levels and conditions.

Benefits:

• Annual Wage Supplement (AWS)
• Generous Vacation Time: Enjoy 10 days of well-deserved vacation annually.
• Comprehensive Medical Coverage: Extensive medical benefits to take care of your health.
• Lucrative Sales Incentives: Earn extra rewards for outstanding performance.
• Retention Bonuses: Receive rewards for your long-term dedication.
• Additional Birthday Leave: Celebrate your special day with an extra day off!
• Work Schedule: 5 days a week, 9 hours per day

EA License 22C1383

EA Personnel R22110043

Work Schedule:

• Workdays: 5 days per week
• Annual Leave: 14 days

Responsibilities:

• Warm Welcome: Greet guests with a warm and genuine smile to create a friendly atmosphere upon their arrival.
• Order Processing: Skillfully operate the Point of Sale (POS) system to process orders accurately and promptly, ensuring seamless service.
• Exceptional Service: Exceed guest expectations by consistently delivering exemplary food and beverage service.
• Customer Support: Address customer inquiries promptly and courteously, providing accurate information and assistance as needed.
• Hygiene Standards: Maintain impeccable cleanliness and hygiene standards throughout the restaurant premises to ensure a pleasant environment for guests and staff alike.

Benefits:

• Monthly Performance Incentive: $80 (Terms and Conditions apply)
• Profit Sharing Incentive
• Variable Performance Bonus
• Two Staff Meals Provided Daily

EA License 22C1383

EA Personnel R22110043

Our client is a well-established provider of general insurance in Singapore, known for almost two decades of excellence in the industry.

Key Responsibilities:

• Handle post-sales inbound and outbound calls, assisting customers with policy maintenance (e.g., endorsements, cancellations, payments, complaints).
• Understand customer needs and provide appropriate solutions.
• Manage inquiries and requests, striving for first-call resolutions.
• Resolve customer concerns and complaints to their satisfaction.
• Deliver excellent service to achieve total customer satisfaction.
• Encourage and document customer feedback.
• Participate in process improvement sessions.
• Work towards team objectives and personal goals.
• Assist with other assignments as needed.

Requirements:

• Diploma holder or GCE 'O' level; prior customer service experience is beneficial.
• General Insurance certification is advantageous.
• Excellent communication skills, with a proactive and positive attitude.

Apply now by submitting your updated CV.

(EA: 94C3609/ R23114633)

Responsibilities

• Assist in check-in for travelling passengers
• Provide customer service in premier lounges at Changi Airport
• Receptionist duties

Requirements:

• Minimum NITEC in service management or relevant
• Applicants without NITEC but with relevant working expereince are welcome to apply
• Good communication skill
• Excellent customer service skill
• Willingness to go extra mile

Other information:

• Entitled to shift allowance
• Working location: Changi Airport
• Working hours: 6 days work week, rotating shift (including overnight shift), 44 hours per week

We regret that only shortlisted candidates will be notified.

By sending us your personal data and/or resume, you are deemed to consent to AM Recruitment Pte Ltd or its agents to collect, use and disclose your personal data and/or resume for the purpose of processing and administrating this job application.

Registration No: R23117478 (Mandy Lim Teng Hong)

EA Licence No: 23C1821 (AM Recruitment Pte Ltd)