Job Summary:

Manages incidents and service requests logged for customer site. Has overall responsibility for managing EUC Infra, supports servers & network devices on L1 skill level.

Roles and Responsibilities

• Log & resolve incidents/service request in ITSM tool.
• Deploy hardware & software requirement to meet business IT needs.
• Act as a team player and collaborate with other site team members.
• Act as a central reference for end user issues & site level escalations.
• Have basic knowledge on latest technology to support business.
• Work with HCL offshore teams for any priority incidents and expedite resolution.

Experience Required

• Total 2 to 6 years of experience in this Windows & EUC domain.
• Experience working in Windows enterprise environments.
• Experience in working in diverse and multiple cross functional teams.
• Highly developed analytical skills and the ability to solve complex problems.
• Excellent written and verbal communication and interpersonal skills and a strong customer service orientation.

Qualification

• Any bachelor's degree.
• Knowledge on ITIL concepts.
• Windows 10, SCCM imaging & software deployment, Office 365 & Cisco switches/AP’s (L1).

Job Responsibilities

• Oversee treatment and distribution of water treatment for all exhibits and dolphin pools

• Oversee the project assigned and completion

• Manage day-to-day operations & maintenance

• Ensure all policies and procedures are instituted

• Be accountable and responsible for all operations & maintenance, projects, and financial performance of the department

• Ensuring all plant rooms and equipment meet WSH standards

• Work closely with the Curatorial team on the required water quality to ensure animal health

• Using KPI to monitor and demonstrate achievement of agreed service levels and to lead on improvement of the team’s performance

• Checking that agreed work carried out by contractors has been completed to a high standard

• Responding appropriately and controlling emergency or urgent issues as they arise

Job Requirements

• Experience in Life Support Systems maintenance or aquatic maintenance

• Certificate/Diploma/Degree in mechanical/electrical/pipefitting

• Experience in preventative maintenance

• Ability to work with others to ensure the highest standards are maintained

• Strong and proven management skills

• Able to liaise and work effectively and professionally with other departments

• Able to communicate well at all levels

• Able to give sound advice, and consultations to other departments for local and overseas projects

Technical Engineer (Electrical Industry / Class 3) Kaki Bukit

• Kaki Bukit Avenue
• Monday - Friday 8:30am - 5:30pm
• $2,500 - $4,000

Job Scope:

• Provide solutions and technical level advices to customers
• Conduct product training and provide good technical support to customers
• Able to travel and meet customers in South East Asia

Job Requirements:

• Minimum Diploma in Electrical Engineering or equivalent
• Comprehensive knowledge of Electrical Assets, the Electricity Industry and Regulation will be an advantage
• Possess Class 3 driving license is an advantage

WhatsApp or Email me your latest resume for Immediate Interview Arrangement.

Whatsapp: +65 80231200

✉ [email protected]

Daniel Wong Reg No: R2095781

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Shift Role with shift allowance

Banking industry

Responsibilities:

1.) Interact with internal & external customers to answer customers queries.

2.) Maintaining a positive, empathetic, and professional attitude toward customers.
3.) Responding promptly to customer inquiries on general and transactional enquiries
4.) Communicating with customers through various channels.
5.) Acknowledging and resolving customer requests.
6.) Customer outreach to encourage the use of digital services.
7.) Consistently deliver high quality service to our customers to achieve total customer satisfaction without compromising risk standards.

Regards,

Lini

Recruitment Consultant

R22108463

• Conduct testing and commissioning on new machines at factory and customer’s site.
• Organize and furnish customer with onsite installation / troubleshoot & service report.
• Handles project as assigned to ensure smooth execution from order till handing over to customer.
• Perform basic repair and troubleshooting to maintain equipment including associated controls.
• Good knowledge of electrical, mechanical and pneumatic system.
• Perform and maintain good general house keeping with good initiative in troubleshooting .
• ITE or Diploma in Electronics / Electrical Engineering or equivalent.
• Preferably 1 or 2 years of experience in related field.
• On-the-Job training provided .
• Entry level are welcomed to apply.

"We prefer direct recruitment, no agents, please"

Company Overview
WEG products are present on 5 continents, and together we contribute to a more innovative, sustainable and efficient world. Additionally, the company counts on state-of-the-art manufacturing processes associated with the most demanding total quality programs. Most important, the company today has the same asset philosophy as in 1961, which is based on work and discipline, multiplied by each of its employees committed to ultimate customer satisfaction. WEG Singapore Pte Ltd is a wholly-owned subsidiary of WEG Brazil. Our regional Headquarter in Singapore is responsible for the Sales, Marketing & Service Support activities for the Southeast Asia region.

Location: Walking distance from Joo Koon MRT

Working hours: 5 days from 9am to 6pm (full time, no working from home)

Job Description:

An Application Engineer(AE) is a vital member of the sales support team, serving as a crucial link between customer requirements and product specifications. AE acts as the conduit translating customer demands into the appropriate product solutions.

Job Highlights:

• AWS and Variable bonus
• Medical benefit
• Group healthcare insurance
• Annual salary increment

Responsibilities:

We will conduct product training and work closely together:-

1. Provide technical, tender pre-qualification & commercial supports to sales team.
2. Provides technical and commercial supports to customers and ensures maximum service is provided in all customers' contacts and communications.
3. Coordinates with company's business units on technical and commercial issues, work closely on quotation strategy.
4. Technical order administration.
5. Utilises all the communication devices to provide engineering information, in support of WEG product quotation, to existing and potential customers.
6. Coordinates with WEG Authorised Service Centres in providing technical support to Distributors and Customers.
7. Attend to all Distributors', OEM's and Customers' technical inquiries on all WEG products.
8. Liaises with WEG Authorised Service Centres on all aspects of motor repairs including
   warranties and service reports in the territories.
9. Perform other administration / assignments which management may assign from time to time.
10. Proficient in English and Chinese, as need to liaise with China counterpart.

Minimum Qualifications:

• Preferred have minimum Diploma/Degree in Mechanical Engineering/Electrical
• Self-motivated and able to work independently
• Good communication and presentation skills
• Computer literacy is a must

Please include following informations during your application:-

• What's your expected monthly salary?
• When is your start date?

Job Responsibilities

• Greeting and Bidding Customers Farewell
• Lead Customer to their tables
• Present Menu to Customer
• Inform Customer of Daily Specials and Take Order
• Serve Food & Beverage Order
• Clear & Clean Tables
• Any Ad-Hoc Duties that may be assigned by the Manager

Job Requirements

• Excellent Customer Service
• Good Command in English
• Able to work Independently and Team Worker
• Possess Initiative and Good Working Attitude
• Salary will be based on experience

Other Information

• Location: Bugis
• Full Time, Part Time, Intern Available
• Candidate with more experience will be hire under Senior Service Crew

Please kindly email your resume to [email protected]

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Toast Box is recruiting Full Time/ Part time Service Crew!

-Full time Salary up to $2600/month (With Basic, Allowances & OT)

- Part time salary up to $13/hr.

- Responsible mainly for food preparation, cleaning, housekeeping and customer service duties

- Four main job station comprises of:

1) Cashier

• Taking in customer’s orders correctly
• To handle POS transactions accurately and effectively during peak hours
• To operate POS functions including payment modes, promotion key, voucher redemption, staff meal, staff discount, and transaction void

2) Assist the Coffee Maker in the preparation of cold beverages

3) Toast

• Preparation of toasted bread as per customer's order

4) Kitchen

• Preparation of ingredients for Asian Food Delights as per customer's order
• Manage & ensure food stock are sufficent at all times

Responsibilities:

• Process quotations, purchase orders and sales orders.
• Coordinate with customers, vendors and engineers on delivery lead time.
• Manage Customer Consignment Program.
• Work closely with customers, vendors and engineers to ensure timely deliveries to meet customers’ requirements.
• Manage, negotiate & monitor on-time deliveries to customers.
• Maintain stocks inventory and update price book.
• Maintain an effective filing system for all documents.
• Attending to enquiries from customers and business partners.
• Build and maintain a good customer relationship.
• Prepare weekly delivery report and monthly stock analysis report.
• Liaise and coordinate with internal departments on delivery/ collection.
• Handle internal/ external customer/ vendors queries.
• Cooperate with respective departments to coordinate logistics activities.
• Any other ad-hoc tasks assigned by Supervisor or Manager.

Requirements:

1. Higher NITEC or Diploma or its equivalent
2. Good understanding of customer account management
3. Good verbal and written communication skills, able to communicate with people at all levels
4. Friendly and Customer Service Driven
5. Proficiency in MS Office knowledge and ERP system Dynamics 365 Business Central
6. Good interpersonal skills to engage with all levels in the Company
7. Minimum 2 or 3 years of experiences in Logistics operation

Client Service Executive

Location : Buona Vista

Duration: 1 year contract

Salary: Up to $3K

Job scope:

• Main point of communication between the company and clients. Handle first level enquires, primarily incoming calls through hotlines or other channels such as email and webchat.

• Provide information on services and sample collection requirements for onboarded clients.

• Arrange sample pick up at location as requested by clients.

• Provide information on when and how test results will be available.

• Assist customers with product or service-related questions, issues, and requests.

• Coordinate and ensure new client are created accurately.

• Assist delivery of laboratory results as needed by company or clients.

• Communicate delivery of results to healthcare providers following lab protocols and privacy regulations.

• Accurately update and maintain patient and client information in the healthcare company's database.

• General Administrative tasks relating to Client Service.

• Follow-up and/or notify clients of any rectification and rejection as required by the company.

• Clarify and notify clients of any matters as required by the company.

• Address and resolve client complaints or concerns promptly and professionally, aiming for first-contact resolution. Escalate complex issues to appropriate departments or management as necessary.

• Communicate and coordinate with all internal departments to ensure efficient flow of service and information.

• Respond promptly and professionally to customer inquiries via phone, email, or chat.

• Stay informed about the various diagnostic tests and services offered. Provide accurate and detailed information about our products or services.

• Understand client's needs and provide quick, accurate and satisfactory answers to their queries and concerns.

• Contribute to a positive customer experience and build lasting customer relationships. Proactively seek feedback to make improvements.

• Ensure adherence to company guidelines, healthcare regulations and service standards and requirements.

• Safeguard patient confidentiality and privacy (PDPA).

• Handle ad hoc duties as required.

Job requirement:

- Have prior relevant experience

For interested applicants, please send your updated resume to: [email protected]

All candidates’ information will be treated with the strictest confidence

Melissa Zhang Zhiqi (Mezzo)

R2197564

Recruit Express Pte Ltd

99C4599

Job Title: Playgroup Teacher

Job Location: Singapore

Company: Edufarm Learning Centre LLP

Edufarm Learning Centre LLP is a leading educational institution in Singapore, committed to providing quality education and learning experiences for students across various age groups. Our playgroup program offers a nurturing and stimulating environment for young children, fostering their development and growth.

Job Description:

As a Playgroup Teacher, you will play a crucial role in providing a supportive and engaging learning environment for young children. You will be responsible for planning and implementing age-appropriate activities to promote cognitive, social, emotional, and physical development.

Key Responsibilities:

1. Plan and implement engaging and developmentally appropriate lesson plans that cater to the individual needs of each child.
2. Create a safe, stimulating, and nurturing learning environment for children aged 18 months to 3 years.
3. Observe and assess each child's progress, provide feedback to parents, and maintain accurate records of their development.
4. Foster a positive and respectful relationship with children, parents, and colleagues.
5. Attend and contribute to staff meetings, professional development sessions, and other relevant events.
6. Adhere to the policies and procedures of Edufarm Learning Centre LLP and comply with relevant regulations and licensing requirements.
7. Collaborate with other Playgroup Teachers and support staff to ensure the smooth operation of the playgroup program.

Job Requirements:

1. Minimum Diploma in Early Childhood Education or related field.
2. At least 2 years of experience in teaching young children, preferably in a playgroup setting.
3. Strong understanding of child development and age-appropriate teaching methodologies.
4. Excellent communication and interpersonal skills, with the ability to engage and interact effectively with young children and their parents.
5. Passionate about early childhood education and committed to making a positive impact on the lives of young learners.
6. Patient, nurturing, and adaptable to the varying needs of children.
7. First aid and CPR certification will be an advantage.

Interested candidates are invited to apply with a detailed resume, stating current and expected salary, and a recent photograph. We thank all applicants for their interest and regret that only shortlisted candidates will be notified.

Job Description

Job Summary:

The role will be part of the Clean Factory Automation engineering team primarily responsible for installing, maintaining, and troubleshooting our cleanroom automated material handling systems (AMHS). The role will report to the project site for most of their working hours.

Responsibilities:

• Install, test, and calibrate our AMHS equipment in the initial phase of a project
• Carry out regular inspections, tests, and preventive maintenance after the project’s initial phase
• Perform troubleshooting and recovery tasks to minimize the downtime of our AMHS
• Liaise with customers to arrange schedules for jobs and update customers on work progress
• Supervise work done by sub-contractors for installation and mechanical modifications

Requirements:

• Polytechnic Diploma or Bachelor’s Degree in an engineering related field.
• At least 2 years of good experience in mechanical / electrical engineering intensive roles..
• Comfortable working in a cleanroom environment.
• A good team player with a positive work attitude and a willingness to learn and adapt.
• Ability to grasp current work situation and plan to keep pace with the schedule.
• Experience in cleanrooms or AMHS equipment is a huge plus.

• Performing reception and front desk duties.
• Portering and Triaging duties such as transfer of patients from one location to another.
• Attending to all enquires of patients and visitors including phone enquiries.
• Perform any duties as assigned.

REQUIREMENTS:

• Minimum GCE O levels/Nitec/Diploma in any discipline
• Any relevant working experience will be advantageous, training will be provided
• Good communication and interpersonal skills

For interested candidates, please send your most recent and updated resume to [email protected]

Alicia Cheong Ling Wei

R1104785

Recruit Express Pte Ltd

EA License No. 99C4599

Position: Diagnostic Radiographer

Industry: Radiological Centre

• Working Days: 5.5 days
• Working Hours: Mon to Fri 8.30am-5.30pm/ Sat: 8.30am-12.30pm
• Salary: $3000 - $5000 (can nego based on experience)
• Work location:Orchard Boulevard

Interested applicants can also send your resume to Whatapps:+65 8151 4682 (Angel) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

Requirements:

• Candidates must be fully registered with AHPC

Job scope:

• Perform general X-rays
• Conduct quality assurance test
• Performs radiology examinations according to the clinic procedures
• Ensure radiation protection and safety
• Being responsible for all radiation safety and checking equipment for any malfunctions
• Cleans and sterilizes equipment and workspace

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

3 Years Contract Job!

Contractual Period to be confirmed

Skills Manager

SINGAPOREANS/ PRs ONLY

(Salary: $4,000.00 - $7,000.00)

LOCATIONS

· Kent Ridge

WORKING HOURS

· 5 Days of a Week - 8.30am to 5.30pm

JOB DESCRIPTION

Partnership

• Collaborate with relevant partners and government agencies to actively promote L&D opportunities with organizations.

• Collaborate with the various Institutions of Higher Learning, Training Providers and Organization Academic Units in providing suitable academic and training programmes, seeking government funding support and engaging in organizations L&D activities.

• Manage the relationship and implementation of organisations’ manpower re-deployment plans; organizations include MNCs, Large Local Enterprises (LLEs), SMEs, members of Trade Associations & Chambers (TACs) and Unions.

• Grow a strong network of organisations as key employers and industry partners.

Learning & Development

• Be the enabler of workforce transformation through upskilling and reskilling.

• Engage and work with organisations to develop training needs analyses, identify skills gaps and execute training plans.

• Work with schools to create and execute high-impact and high-quality programmes that are aligned with learners’ needs, interests and priorities.

• Collate feedback on completed training to evaluate and measure results and make improvements as required.

• Keep abreast of Learning & Development trends, ideas and innovation to introduce and incorporate innovative and appropriate learning methodologies and technologies to facilitate learning and development.

• Source, implement, manage and evaluate relevant learning interventions (including e-learning) and facilitators/speakers/trainers to meet learning needs in alignment with business goals of organisations.

JOB REQUIREMENTS

Academic & Professional Certification

· At least a good bachelor’s degree in one of the following specialisations i.e. Education, Human Resource Development, or Organizational Development

· IT savvy and proficient in MS Office and Adobe application

· Added advantages include successfully completing ACLP, DACE or equivalent certifications and knowledge of Power BI

Experience & Attributes

Relevant working experience

· At least 8 years of relevant experience and a good understanding of L&D systems and processes, instructional design, content development, training delivery and evaluation of training effectiveness

· Experience in conducting learning needs analysis, competency skills gap analysis and training.

· Experience in curation of e-learning courseware and managing learning management systems like Canvas, Docebo and/or micro/mobile learning.

· Familiarity with learning approaches for adult/workplace learning, including self-directed learning, team-based learning models, will be an added advantage.

Understanding Skills Framework and L&D

• Understand SSG skills framework, especially ICT Skills Framework including SF series transition and course submission and review procedures.
• Proficient in facilitating small to medium-sized workshops and comfortable with public speaking.
• Demonstrated success in implementing innovative training techniques and learning technologies in multiple areas, including managerial and leadership development areas.

Attributes

• Thrive in working collaboratively in fast-paced, ambiguous, complex environments to deliver the required results.
• Excellent communication & presentation skills.
• People-oriented with strong interpersonal, verbal and written communication skills
• Meticulous, self-driven, and able to work independently and as a team
• Able to multi-task and manage requests effectively

Interested applicants, please email detailed to-

SERVICE CONNECTIONS HR CONSULTANCY PTE LTD

[email protected]

For more details please call at 6333 0052

Mondays to Fridays
9.00am - 5.00pm
111 North Bridge Road #07-30 Peninsula Plaza Singapore 179098
www.serviceconnections.com.sg

License no: 09C4937 / R11022931

Patient Service Officer

Location: Paragon/ Woodleigh
Duration: 3 months contract to perm
Working hours: 5.5 days office hours
Salary range: $2K to $2.6K

Job Scope:
• Provide receptionist duties at front counter
• Ensure accuracy of clinical data entry into computer system
• Able to apply basic patient care
• Maintain filling system, coordinate appointments and other admin duties
• Liaise with various insurance company and make payment arrangement
• Any other task as directed by the Clinic Manager or Doctor

Job requirement:
• Min N/ O Levels/ Nitec/ Diploma in any field

For interested applicants, please send your updated resume to: [email protected]
All candidates’ information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
99C4599

CONTRACT JOBS!

3 YEAR CONTRACT

Business Analyst

SINGAPOREANS/ PRs ONLY

($3,000 to $7,000)

LOCATION

Buona Vista

JOB DESCRIPTION

• Design and implement policy and process improvements; and surface opportunities for product development and enhancement to deliver organization’s operational outcomes effectively
• Conduct thorough analysis and evaluation of existing policies, processes, systems and data relating to organization’s business operations to identify areas for improvement and optimisation
• Develop a deep understanding of organization’s operational workflows and procedures and maintain up-to-date documentation of policies and processes
• Partner organization’s business units, corporate departments and key stakeholders to elicit and define business needs through user-centric methodologies and develop the appropriate business cases
• Gather, document and translate business needs into functional and technical requirements to inform product design and development; and work closely with product team(s) to deliver product(s)
• Identify interdependencies across projects/initiatives and strategise how these can be managed and coordinated, in collaboration with the relevant organization teams
• Support business transition and help drive change through actively engaging key stakeholders and end users
• Own and maintain overview of organization’s ‘business operations health’ and support operational decision-making through business analytics by:
- Establishing standards and metrics to measure impact, progress and performance of operational initiatives
- Tracking, analysing and interpreting complex datasets to surface insights that inform business units (e.g. programme planning and delivery, budget and cost estimations, potential issues, risks and benefits)
• Provide regular updates and reporting to management, highlighting key findings, recommendations and progress towards organization’s operational goals
• Keep abreast with industry trends, best practices and emerging technologies related to business operations and process improvement

WORKING HOURS

• 5 days’ work week
• Mon to Thurs: 8.30am to 6pm
• Fri: 8.30am to 5.30pm

JOB REQUIREMENTS

• Proven experience as a Service Design and/or Process Improvement Specialist or in a similar role, preferably in a business operations or process improvement capacity
• Good understanding of user-centric principles and/or service design
• Excellent problem-solving skills and the ability to think critically to propose innovative solutions
• Adept communicator (both written and verbal) with the ability to effectively convey complex information to stakeholders across all levels
• Enjoys both working independently and collaboratively in a fast-paced, dynamic environment
• Strong analytical skills

Interested applicants, please email detailed to

SERVICE CONNECTIONS HR CONSULTANCY PTE LTD

Email resume to - [email protected]

Call for more details please call at 6333 0052

Mondays to Fridays

9.00am - 5.00pm

111 North Bridge Road #07-30 Peninsula Plaza Singapore 179098

www.serviceconnections.com.sg

License no: 09C4937 / R11022931

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

We are seeking people who are dynamic, driven and people orientated to be part of our growing team!

Roles & Responsibilities

- Responsible for clinical front desk, administration & operational duties at assigned clinic(s)

- Assist Doctor / Physical Therapist in patient flow

- Schedule planning & bookings; responding to enquiries on telephone / whatsapp msg

- Educating potential patients on our services and packages

- Maintain and update client database & documentation

- Management of invoice, payments & daily sales report

- Participate in corporate events and/or in-clinic activities (if required)

- Ad-hoc duties (related to work) assigned by the management

Requirements:

- Possess good interpersonal & communication skills, with a positive disposition

- Passionate about customer service

- High energy, independent, dynamic and self-motivated

- Interest in health and wellness care

- Meticulous and systematic with administrative procedures

- Responsible, dependable, trustworthy and punctual

- Willingness to learn, takes initiative at work and with customer engagement – relationship building

- Previous experience in retail sales, customer service or working in clinics is an advantage

- Rehab / Massage therapy skills or knowledge will be bonus

Credentials:

- Possess at least a NiTEC / GCE N Level / GCE O Level / Diploma

- Preferably bilingual in English and mother tongue (Eg. Chinese / Malay / Tamil);

- Basic IT skills

- Singaporeans – PR preferably. Locally based work permit candidates can be considered.

Benefits:

- Free Chiropractic care provided for you and your immediate family

- Medical benefits

- Fix basic + Commissions / Incentives

- Applicants with other interest or acquired relevant experience, we are open to consider you for career opportunities / advancement in other areas such as Data Analysis / Digital Marketing & Corporate Sales

Please send your resume to [email protected]
Interested applicants, kindly please indicate the following in your resume:

a) your current & expected remuneration and

b) earliest join date and/or notice period required

We regret that only shortlisted candidates will be notified.

Responsibilites

• Coordinate and maintain the quality and productivity of the Customer Services and Operations function.
• Provide support to the outsourced Contact Center.
• Oversee the daily operations of the Customer Operations team, offering support in governance to ensure compliance and the achievement of performance KPIs.
• Engage extensively with both internal and external stakeholders to synchronize business goals, as well as develop and implement strategic requirements and initiatives that support the business strategy and needs.
• Address and resolve escalations, complaints, and complex customer issues swiftly and effectively with minimal supervision.
• Analyze Customer Service data regarding issues or requests to evaluate, offer feedback, and suggest improvements to internal stakeholders.
• Carry out any additional duties as assigned.

Requirements

• Bachelor’s degree with at least 5 years of relevant experience in customer service related field.
• Strong verbal, written and interpersonal communication skills are required.
• Good understanding of Customer services and experience metrics and operations.
• ​​Good knowledge in customer service best practices.
• Ability to work independently in a fast-moving yet ambiguous environment and highly confident in responding to challenging and changing circumstances.
• Hands-on experience in transformation projects
• Experience working in a Digital-Tech start-up industry

Candidates with more years of experience will be considered for managerial positions.

Responsibilities:

• Manage and grow key accounts in the elevator/lift industry.
• Build and maintain strong relationships with clients.
• Understand client needs and provide customized solutions and technical support.
• Coordinate with internal teams to ensure smooth project implementation and customer satisfaction.
• Develop and execute account strategies to achieve sales targets and objectives.
• Identify and pursue new business opportunities within existing accounts.
• Stay updated on industry trends and competitor activities.
• Prepare sales proposals, presentations, and reports.
• Provide regular updates and reports to management.
• Collaborate with cross-functional teams to improve customer experience and resolve issues.

Requirements

• Bachelor's degree in Engineering, Business, or related field.
• Minimum 5 years of experience in account management or sales roles within the
• similar industry.
• Self-motivated and results-oriented.
• Ability to work independently and as part of a team.
• Willingness to travel.

InInterested candidates who wish to apply for the advertised position, please click on

the APPLY button below to send in your resume or send

to [email protected]

EA License No.: 13C6305

Registration No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Greet and assist guests with courtesy, addressing needs promptly.
• Maintain cleanliness and organization of food service areas.
• Ensure availability and proper presentation of food and utensils.
• Serve meals according to established standards and portions.
• Adhere to strict hygiene and safety guidelines.
• Perform additional duties as directed by management.

Requirements:

• Minimum 1 year experience in F&B or hospitality.
• Strong interpersonal and customer service skills.
• Familiarity with food service protocols and hygiene standards.
• Ability to multitask in a dynamic environment.

Tyson Jay Recruitment Pte Ltd | EA License No.: 16C7954

Ivan Lim | EA Personnel No.: R1109856

Job Summary:

Salary package: $3000 - $3300 + AWS + VB
Working hours: Monday - Friday 8am – 5.15pm/8.30am – 5.45pm/9am – 6.15pm
Working location : Tai Seng

Job Responsibilities:

· Attend to sales enquiries from customers regionally and work closely with the operational team to coordinate on delivering of orders

· Ensure the availability of stock for sales and demonstrations

· Negotiate/close deals and handle complaints or objections

· Manage assigned customer accounts locally and in the region

· Process customers’ orders i.e. price quotation, checking of stock (current stock, incoming and outgoing shipment to customers) to ensure sales attainment, communication of Proforma invoices and confirmation of shipment schedules

· Be the point of contact to provide customers information on product pricing and stock availability

· Work closely with Logistics and Accounting departments to ensure smooth shipments of orders to customers Prepare documents such as Purchase Orders, Pick List for packing, Invoices, inventory checklist and other related documents

· Preparation of daily, weekly and monthly reports on sales

· Keep track on product information updates, product pricing, and dissemination of sales materials to distributors

Requirements:

· Minimum Diploma in business administration with at least 2-3 years’ experience in sales coordination/customer service in the FMCG sector preferred.

· Good in excel and able to do Pivot/ Vlookup.

· Able to multi-task, prioritize and good time management.

· Good shipping acknowledge will be advantageous Good administrative, organizational, and problem-solving skills. Excellent communication, sales, and customer service skills.

· The ability to multitask, work in a fast-paced environment, and meet deadlines.

· Current knowledge of industry trends and regulations.

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret that only shortlisted candidates will be notified.

Lau Jie Xi - DT13

Registration Number: R21103272

EA Licence No: 16C8004 (Elitez Pte Ltd)

The Opportunity

• Work with a well-established corporate and investment bank
• Location: Central

The Talent

• Bachelor's degree or higher in Computer Science or related field, or equivalent work experience in the industry. Certification in trade finance or IT will be an advantage.
• Minimum of 1 year of experience in supporting or developing applications for trade finance products such as documentary credits/collections and guarantees.
• Able to perform rotating shift between ASIA and EMEA time
• Strong analytical, logical and problem-solving skills with the ability to understand business processes and workflows of trade finance.
• Ability to multi-task and work independently with minimal supervision and adhere to IT production and deployment standards.

The Job

• You will be responsible for providing technical and functional support to a range of Corporate IT and Security applications related to trade finance. Your main duties will include:
• Communicating with end-users through phone, chat, email, or a ticketing system and addressing their issues or requests.
• Analyzing and managing incidents/problems/requests from users and escalating them to the appropriate level if needed.
• Collaborating with cross-functional teams to troubleshoot and resolve technical issues efficiently and effectively.
• Customizing the application, developing document templates and advices according to the business needs and specifications.
• Supervising and monitoring daily and monthly jobs and ensuring their successful completion.
• Processing and issuing daily, weekly and monthly reports on data and tickets.
• Working in shifting schedules (ASIA and EMEA) to provide 24/7 support coverage.

Next Steps

Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, expected package and reason for leaving.)

To apply online, please click on the link and contact us to follow-up. Alternatively, please send your resume to [email protected].

All shortlisted candidates will be contacted. All the best!