Total 45,491 Customer Service job vacancies in Singapore

THE ROLE

The Senior Analyst- Product Support will support clients during implementation of the T24 product, upgrade and also production support.

OPPORTUNITIES

Primary responsibility is in the area of ticket resolution. Understand the details provided in the logged ticket. Validate the completeness of the information so provided and where required collect further information from the client to resolve the ticket raised.

· You will check for availability of the supporting documents for recreating the problem reported by the clients.

· You will research database for similar reported problem(s).

· You will request for further information from client, if required.

· You will do recreation of the problem.

· You will provide detailed analysis of the problem and coding, testing of the change request/fix.

· You will provide temporary workaround (till the actual solution is delivered) where feasible.

· You will clarify doubts and assist the team members to resolve the issue.

· You will review the updates and any documents prepared by the team members.

REQUIREMENTS

· You should have a degree in Computer Science or related IT discipline.

· You should have minimum 5 years’ experience in a Technical Helpdesk role.

· You should have strong analytical skills, organized, process driven and detail-oriented.

· You should have good interpersonal and communication skills.

· You must have technical knowledge - T24/GLOBUS, Info Basic, Jbase , Java, Apache Tomcat.

· You should have Products knowledge - Securities ,Derivatives, FATCA, Fiduciary, Structure Products, Asset Management, Funds Transfer, Loans and Deposits, OFS, Enquiry Reports, COB Reports, Accounts, Deal Slips, EB Composite Screen, Versions, Integration Framework(IF).

· Tools - Tortoise SVN, Lotus Notes and RTC,EDS,UXP,TAFJ

What to expect:
- Maintain friendly and welcoming service to customers
- Responsible in providing quality service standards to customers
- To provide quality service standards to customers
- Be in charge of table preparation, taking orders and serving foods to customers
- Maintain cleanliness and orderliness of the restaurant
- Ensure good hygiene practices, tidy appearance and correct uniform at all times
- Perform other duties may be assigned by the Restaurant Manager from time to time

How to succeed:
- At least 1 to 2 years experience with the same field
- Possess cheerful and positive attitude
- Possess good communication skills

EA No R1106569 | Valerie Song

Technical Service Technician
Working location: Ang Mo Kio
Working date and time: 8.30am-6.15am (Mon-Fri)
Salary: $2,000-$3,000 + AWS + Bonus

Responsibilities

1. Machine set up, installation and training
2. Lapping and polishing machine operation & RD lab jobs.

Experience & Qualification

- Min. Higher NITEC / Diploma in Electrical or Mechatronics discipline graduates or any technical qualification in Precision Engineering

* Preferred candidates with min 2-3 Years Working Experience in Precision Engineering machine operation or machinery servicing.

* Training will be provided.

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Sale Support Admin / Sales Coordinator @ North Bridge Rd (IT Industries)

Salary: $2800 ~S$3300

(Company don’t have intensive big amount each tasks)

Working Term: 1 ~ 1.5 Years Contract Term

Annual Leave: 20 Days

5 Days Week

Mon-Fri: 9.0am-5pm

- Healthy work culture

Job Responsibility: (Training Will Be Provided, so not to worry)

1. Getting cost from various vendors and consolidate to a quote.
2. Send renewal quotes to customers.
3. Do invoicing
4. Follow up payment via our accounting software
5. Answer phone calls

Requirement:

1. Sensitive to numbers, and costs.
2. Don’t mind doing multiple tasks
3. O Level

Centre Executive (Drama Academy)
Working days: 5 days (Off on weekdays, Both Sat & Sun have to work)
Working Hours: 9am - 6pm
Working location: Newton
Salary: $3000 - $3500

Interested applicants can also send your resume to

WA:+65 8151 4682 (Ms Angel) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Job Description:

• The role of the CENTRE EXECUTIVE is the day to day running of centre in order to provide quality service and further the development and reputation of centre by building strong and lasting relationships with parents, children and teachers.

Job Responsibilities:

• Overview, planning and implementation of programmes with particular focus on customer service, and teacher management.
• Overview, planning and implementation of logistics and operations.
• liaise and coordination with management, creative head/s, administrative and
  teaching staff.
• To ensure delivery of high quality customer service and work practice standards.
• General management and supervision of centre's facilities and responsibility
  for the health and safety of children, parents, staff members, and teachers.
• Overview, planning and implementation of the Academy's support services in off-site
  locations and related projects, events, and programmes.
• Plan, implement and support promotional and marketing initiatives and activities in keeping with the general mission of the Academy.
• Any other ad-hoc duties related to centre.

Requirement:

• Diploma or Degree in related fields.
• Willing to work on weekends.

• 5 days work week
• Tuas, Shuttle provided
• AWS, Bonus, Annual Leave, Sick Leave

Job Scope:

• Data entry
• Process PO
• Perform Administrative Duties
• Answering phone calls and replying to emails
• All other ad-hoc tasks assigned

Requirements:

• Familiar with Microsoft Excel
• Experience in handling PO

Aurora Asia Pacific (21C0671)|Ying Kee (R21103783）

Mandatory Skills

• Willing to work in shifts to provide 24/7, on-call, holiday and weekend support.
• Has experience or knowledge on Incident and Problem management.
• Health check and monitoring production system and job scheduling to ensure SLA is meet.
• Troubleshoot and solve production issues related to performance and reliability throughout the software stack.
• Proactively identify bottlenecks in the system and work to resolve these issues before they become a problem.
• Continuous improvement of the system, e.g. job automation, performance tuning.
• Should be able to identify and fix the bugs.
• At least 2-5 years of hands-on experience on troubleshooting the applications run on full stack preferably in Java, Spring-boot, Microservices.
• At least 2-5 years of working experience, preferably in Banking or Anti money laundering.
• At least 2-5 years of working experience in production support in banking applications running on Windows and Unix environments.
• Should have strong hold on SQL server/Oracle databases and able to write/debug the SQL programs.
• Good knowledge in Linux/Unix/Windows scripting.
• Hands on experience on monitoring tools like Grafana has added advantage.
• Should be open to learn and adapt to new technologies.
• Knowledge on GIT Bitbucket and Jenkins has added advantage.
• Knowledge on Actimize/Hadoop has added advantage.

Mandatory Skills :-

Unix, Windows, SQL, Java Support Experience, Programming on any language, incident and change management

Shift timing

1. 7am to 4pm
2. Need to support on weekends
3. Sat 10pm to 6am
4. Sunday: 6am to 3pm
5. There may be times to be called during off- working hours during the weekday to provide on call support for production issues.

About the role

We are excited to welcome an Client Account Service Executive who wants to be part of an exciting growth story. The ideal candidate will be responsible for building and maintaining relationships with our key clients through understanding their business needs and proposing solutions that align with our products/services. The Account Executive will play a crucial role in driving revenue growth, meeting sales targets, and ensuring customer satisfaction.

This role is based in Singapore where you’ll work directly alongside our founders and leadership team to grow our business globally, and travel to visit key accounts. This is the perfect role for someone who is eager to bring immediate impact and shape our global sales organization.

Key Responsibilities

• Client Acquisition:
  • Identify and pursue new business opportunities through prospecting and lead generation.
  • Conduct market research to identify potential clients and industries for business development.
• Sales Presentations:
  • Deliver compelling sales presentations to potential clients, showcasing the value and benefits of our products/services.
  • Tailor presentations to address the specific needs and challenges of each client.
• Relationship Management:
  • Build and nurture strong, long-term relationships with clients.
  • Understand client objectives and work collaboratively with internal teams to deliver solutions that meet or exceed client expectations.
• Negotiation and Closing:
  • Lead negotiation efforts to reach mutually beneficial agreements with clients.
  • Close sales deals and achieve revenue targets.
• Pipeline Management:
  • Manage and maintain a sales pipeline, providing accurate and timely sales forecasts.
  • Utilize CRM tools to track and document all client interactions and sales activities.
• Market Awareness:
  • Stay informed about industry trends, competitor offerings, and market dynamics.
  • Use market knowledge to position our products/services effectively.
• Cross-functional Collaboration:
  • Collaborate with marketing, customer success, and product teams to ensure alignment and seamless customer experiences.

Qualifications

• Bachelor’s Degree in Business, Marketing, or a related field.
• Proven experience as an Account Executive or in a similar sales role.
• Strong communication and interpersonal skills.
• Excellent negotiation and closing abilities.
• Results-oriented with a track record of meeting or exceeding sales targets.
• Ability to work independently and as part of a collaborative team.
• Familiarity with CRM software and sales automation tools.
• Customer-focused with a commitment to delivering exceptional service.

Senior Field Service Engineer – Field Support & Automation

Responsibilities:

· Manage and resolve technical issues on equipment, process and software

· Perform installation / de-installation from layout to commission

· Trouble-shooting and customer support

· Perform continual improvement program, parts overhaul, preventive measures, modification and repair work on equipment

· Provide technical advices/solution and support to achieve better quality, productivity and cost objectives

· Liaise with customer for design conceptual and requirement

· Keep track of engineering changes, prepare and update machine operation manual all documentation

· Preparation of technical issue report

· Responsible for 24/7 on-call duty

Requirements:

· Min. Diploma in Mechatronics/Mechanical/Electrical

· Engineering/Semiconductor or its equivalent

· Good communications & organization skill

· PC relevant knowledge

· Self-motivated, responsible and team player

· Service job experience or customer facing experience preferred

· Own transport will be an advantage

5.5 Days; 11am-8pm/11am-4pm

$2500-$3000 (Depends on experience)

Location: North Bridge Road [ City Hall ]

Job Scope:

• Perform a variety of tasks to offer exceptional service to customers.
• Communicating with customers in-person and over the phone.
• Monitoring customer satisfaction levels.
• Communicate and coordinate with peers.
• Handle enquiries and requests
• Filing/documents management
• Customer service

Job Requirements:

• Training provided
• Minimum O levels is required

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279

Responsibilities:

• Achieve personal and group targeted KPIs
• Daily duty activities including upkeep outlet’s cleanliness, answer phone calls and equipment maintenance
• Regular scalp check for customers
• Provide consultation and recommend suitable treatments for the customer
• Exercise full treatment compliance
• Provide after sales & after treatment follow up with customers
• Provide onsite training to junior/new hired consultant
• Training will be provided

Requirements:

• Willing to learn
• Service oriented and well-groomed
• Ability to work under pressure in a fast paced environment

Overview: -

• 5 Days work per week (Monday to Friday), 8.45am to 5.45pm
• Monthly base salary: SGD 3,200 - SGD 4,400
• AWS (13th Month) + Variable Bonus
• Kaki Bukit

Your Responsibilities: -

• Supervise testing methods and maintain high-quality standards for all processes.
• Ensure compliance with safety regulations and maintain equipment to the highest standards.
• Plan Annual Inspections, Full Load Tests, and 150% Brake Tests.
• Develop and establish standards for conducting inspections and tests on all procedures.
• Manage daily schedules and manpower deployment.
• Coordinate with internal and external stakeholders regarding planned inspection schedules and follow-up.
• Address client concerns and resolve issues.
• Ensure inspections are completed according to schedule.
• Assist employees in understanding quality standards and ensure compliance with all quality manuals and procedures.

Requirements: -

• At least 5 years of relevant experience in the industry.
• Diploma in Mechanical/Electrical/Electronic or a Technical Certificate from an accredited Technical Institute.

Interested applicants may click "Apply Now" or email to [email protected] to submit your application.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

We regret to inform that only shortlisted candidates would be notified. We wish you the best of luck!

Recruit Lync Pte. Ltd. | EA Licence Number: 22C1000

Jonathan Chang Sing Erh | EA Personnel Licence: R22110541

• Willing to work in shifts to provide 24/7, on-call, holiday and weekend support.
• Has experience or knowledge on Incident and Problem management.
• Health check and monitoring production system and job scheduling to ensure SLA is meet.
• Troubleshoot and solve production issues related to performance and reliability throughout the software stack.
• Proactively identify bottlenecks in the system and work to resolve these issues before they become a problem.
• Continuous improvement of the system, e.g. job automation, performance tuning.
• Should be able to identify and fix the bugs.
• At least 2-5 years of hands-on experience on troubleshooting the applications run on full stack preferably in Java, Spring-boot, Microservices.
• At least 2-5 years of working experience, preferably in Banking or Anti money laundering.
• At least 2-5 years of working experience in production support in banking applications running on Windows and Unix environments.
• Should have strong hold on SQL server/Oracle databases and able to write/debug the SQL programs.
• Good knowledge in Linux/Unix/Windows scripting.
• Hands on experience on monitoring tools like Grafana has added advantage.
• Should be open to learn and adapt to new technologies.
• Knowledge on GIT Bitbucket and Jenkins has added advantage.
• Knowledge on Actimize/Hadoop has added advantage.

Presto Studios’ was founded in August 2013 – A music school where music education will always be a warm and nurturing learning experience. Till today, we have nurtured thousands of students using our teaching methodology, providing them with the most nurturing music environment as they experience the love of music at Presto Studios.

We are seeking a dedicated operations and customer service executive to join our passionate team. This multifaceted role is integral to the smooth operation of our studio, providing administrative support, exceptional customer interaction, and assisting in sales and marketing coordination.

Responsibilities:

• Front Desk Excellence: Be the welcoming face of our studio, greeting students and parents, assisting with inquiries, and creating a warm and inviting atmosphere.
• Administrative Support: Handle administrative tasks, including scheduling, maintaining student records, and ensuring the studio's efficient daily operation.
• Sales Assistance: Assist in sales activities by providing information to prospective students and parents, supporting enrollment, and promoting our offerings.
• Customer Service: Deliver outstanding customer service, addressing questions, concerns, and inquiries professionally and with a smile.
• Marketing Coordination: Collaborate with the marketing team to support marketing initiatives, such as coordinating campaigns, assisting with social media, and helping to organize events.

Business Office Associate (Healthcare)

Salary: $2000 - $2500
Working Hours: 5.5days | 9am-6pm Weekdays / 9am-1pm Sat
Working Location：Fixed - Novena / Orchard

Job Description:

• Answering of inbound calls/emails and assist with enquires
• Making of outbound calls to patients and clinics
• To coordinate with clinics to ensure experience for patients are enhanced
• To make bookings and help with registrations of patients
• Assist with the issuance of tax invoices for patients or clinics
• Filing and faxing to coordinate various activities within the department
• Assisting with other ad-hoc admin duties

Job Requirements:

• Knowledge of Microsoft Office Applications, like Word, Excel and Outlook

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Role Description

• This is an on-site contract role as an Infrastructure Engineer (L1 Application Support) located in Singapore. The Infrastructure Engineer will be responsible for day-to-day Support L1 function – Monitoring the alerts and escalate. Follow the SOP and support the L1 function.

Job Description

· Work with infra and app teams on requirement gathering to implementation.

· Review and analyze infrastructure architecture and identify the gaps.

· Perform RHEL OS patching and other administration tasks for cloud projects

· Guide app team to troubleshoot infra related issues.

· Be the SME for Linux / Unix OR windows administration and automation.

Working Hours: 5 days work per week Monday – Sunday (Based on duty roster). Up to 44 hours per week.

Work Duration: Till 31 August 2024 (Extendable till 30 September 2024)

Work Location: Clarke Quay/Novena (Work In Office)

• Conduct survey interviews via outbound calls (in the first 2 months) and field visits to collect timely and reliable data for national statistical information
• Reach out to the respondents to assist them to complete the survey
• Schedule interview appointments with respondents
• Compile, record, input survey returns and data accurately into the system
• Conduct verification to ensure completeness and accuracy of data collected
• Identify and resolve inconsistencies in responses by means of appropriate questioning and explanation
• Explain survey objectives to respondent
• Interpret survey questions to help respondents’ comprehension
• Respond to queries from respondents in a professional manner
• Ensure that the given KPI are being met based on the project timeline
• Provide status report to the supervisor

Requirements:

• Only Singaporean
• Communications Skills | Microsoft Excel | Travel in Singapore to do surveys
• Selected candidates are required to complete the training course and passed the tests based on the given criteria
• Experience with Key Performance Indicators (KPIs) preferred
• Willing and able to persuade respondents to participate in surveys
• Excellent customer service skills - Focus on quality and customer service
• Excellent interpersonal skills
• Excellent problem solving and negotiation skills
• Able to work in high pressure, stressful situations

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Duties & Responsibilities

Design and develop and maintain test automation platform

Design and implement test reporting and dashboard platform

Work closely with developers, QA and DevOps engineers to align test automation objectives

Document workflows and processes

Requirements

Excellent programming skills in Groovy, JavaScript, and/or Golang

Excellent Linux administration and bash programming skills

Excellence hands-on experience in test automation platform with Selenium based ecosystems

Excellent knowledge and understanding of JavaScript testing frameworks

Excellent knowledge and understanding of test reporting and dashboarding platform

Excellent knowledge and understanding of CI/CD

Excellent knowledge and understanding of full-stack web application development

Excellent knowledge and understanding of QA principles and practices

Excellent knowledge of functional, performance, load and API Testing

Strong problem-solving and analytical skills

Excellent communication and collaboration abilities

Location: Novena/Clarke Quay

Responsibilities:

• Lead a team of Customer Experience Officers to achieve KPI
• Respond to survey enquiries via inbound calls and emails
• Conduct survey interviews via outbound calls
• Reach out to the respondents to assist them to complete the survey
• Organize workflow and ensure that officers understand their duties and delegated tasks
• Set goals for KPI and deadlines in accordance to the project timeline to ensure project’s success
• Provide fair, constructive, and timely feedback towards performance expectations and goals
• Manage escalated cases and maintain public relations including any complaints
• Provide assistance, guidance, and coaching support to officers to meet KPI
• Assess work performance of officers and identify areas that need improvement
• Monitor and provide project status report to manager
• Ensure officers understand the survey objectives
• Ensure officers compile, record, input survey returns and data accurately into the system
• Ensure officers conduct verification to ensure completeness and accuracy of data collected
• Ensure that the given KPI are being met based on the project timeline

Requirements:

• Only Singaporean
• Travel in Singapore for Corporate Survey & Outbound Calls
• At least 2 years of working experience as Supervisor in Call Center environment.

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

n PSM process, workflow, inventory, reporting and compliance

n Store backup tape media in protected room

n Use eTOC tool to track media movements

n Scan backup tape media to be uploaded into eTOC tool

n Update backup tape media movement

n Collect artefacts in all phases of tape movement

n Use Iron Mountain Services

n Perform update of authorized personnel list with Iron Mountain

n Perform update of authorized personnel recall list

n Perform spot check on backup tape media inventory

n Create report

n Perform backup tape media inventory reconciliation

n Perform site review of Iron Mountain

Handle Service Request

Job Description

• Industry/ Organization Type: Freight Transport
• Position Title: Sales Support Coordinator
• Working Location: HarbourFront
• Working Hours: 5 days (Mon – Fri, 9.00 am – 6.00 pm)
• Salary Package: Basic up to $4,000 + AWS + $100 Mobile Reimbursement
• Duration: Permanent Role

Key Responsibilities

• Collaborate with team members, agents, and other involved parties to manage trade-related tasks.
• Engage with agency offices to enhance sales and understand market trends and leads.
• Collect and assess data on customer behaviour and market trends.
• Focus on improving business operations within assigned countries, making sure equipment is used effectively.
• Prepare and present freight quotes and process orders using the company's system.
• Track sales efforts to reach or exceed sales targets.
• Take on other ad-hoc tasks as needed.

APPLY NOW!!!

• Minimum ITE or Diploma in related field.
• At least 1 year of experience with ISO tanks and shipping.
• Excellent English communication skills, both verbal and written.
• Proficiency in Microsoft Office Suite.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66170 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

n PSM process, workflow, inventory, reporting and compliance

n Store backup tape media in protected room

n Use eTOC tool to track media movements

n Scan backup tape media to be uploaded into eTOC tool

n Update backup tape media movement

n Collect artefacts in all phases of tape movement

n Use Iron Mountain Services

n Perform update of authorized personnel list with Iron Mountain

n Perform update of authorized personnel recall list

n Perform spot check on backup tape media inventory

n Create report

n Perform backup tape media inventory reconciliation

n Perform site review of Iron Mountain

Handle Service Request

n PSM process, workflow, inventory, reporting and compliance

n Store backup tape media in protected room

n Use eTOC tool to track media movements

n Scan backup tape media to be uploaded into eTOC tool

n Update backup tape media movement

n Collect artefacts in all phases of tape movement

n Use Iron Mountain Services

n Perform update of authorized personnel list with Iron Mountain

n Perform update of authorized personnel recall list

n Perform spot check on backup tape media inventory

n Create report

n Perform backup tape media inventory reconciliation

n Perform site review of Iron Mountain

Handle Service Request

The role will serve as the HR shared services Center for SEA (Singapore, Japan, South Korea, Australia, Malaysia and Taiwan) and will be accountable for the end-to-end HR service delivery. Reporting to regional HR manager APAC and collaborating closely with HR Business Partners, the role is expected to develop and implement strategic initiatives and process improvements to ensure consistency & compliance as well as HR operational capabilities are effectively leverage across the entities.

• Build and develop a strong HR Shared Services center that focuses on ensure achievement of key HR service delivery KPI, process conformance and process optimization.
• Provide guidance and support to the team in handling HR inquiries, including but not limited to employee onboarding, benefits administration, leave management, and HR policies and procedures.
• Stay updated on HR laws, regulations, and best practices to ensure compliance and provide accurate information to employees.
• Conduct regular training sessions for HR team members to enhance their knowledge and skills in HR operations.
• Recruitment coordination and posting
• Preparation of work passes and visa applications including renewals and cancellations.
• Induction and orientation planning
• Administer and check monthly payroll of the entities in a timely and accurate manner. Close liaison with HRBPs to ensure that changes in payroll are reflected.
• HRIS management including employee data, leave records and payroll records in the local HR systems and vendors. Responsible for making changes to Sucessfactor employee position and information updates, uploading of compensation portlet.
• Generate standardized letters in relation to employment, confirmation, merit increase, salary increment, promotion, acceptance of resignation.
• Ensure offboarding process is carried out in a compliant manner.
• Ensure data privacy and security in HR operations by maintaining confidentiality and adhering to data protection policies.

Minimum Requirements

• Bachelor's degree or above in HR management or a related field.
• Minimum 5 years of HR management experience, with at least 3 years in HR operations or within an SSC or multinational organization.
• In-depth knowledge of HR practices, employment laws, and regulations across the South-Eastern Asia region.
• Strong experience in managing HR processes, such as employee lifecycle management, payroll, benefits, and HRIS.
• Proven track record of managing a diverse team in a fast-paced, matrixed environment.
• Excellent communication and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels.
• Demonstrated ability to drive process improvements and implement best practices for HR operations.
• Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
• Proficiency in HRIS and other HR-related software applications (Experienced in Timesoft and SAP Successfactor would be advantegous)
• Fluency in English is required, proficiency in other languages within the South-Eastern Asia region is a plus.

Additional Information

• We offer career opportunity and advancement within the organisation and exposure to regional entities
• We offer flexi-work and hybrid work arrangements
• We offer company transportation service to our employees for easability of commuting to work
• Remuneration will commensurate with relevant working experiences

Location:

• Work Location: Central
• Contract Duration: 1 Year Contract to Perm
• Salary Range : UP to 3,400 + Completion Bonus
• Working Days : Monday to Friday
• Working Hours: 9am to 6pm

Main Duties & Responsibilities

• Processing of Purchase Orders
• Preparation of Invoices
• Follow up and monitor customer’s complaints and overdue payment
• General clerical duties, data entry including filing, a compilation of reports as and when required.
• Undertake any other duties that may be assigned by the General Manager.
• Office support and follow-up for the sales and aftersales team
• Good skill communication and coordination
• Computer literate – MS Microsoft Word, Excel, PowerPoint
• Responds to any customer inquiry
• Follow up with HQ production plant and customer import department on shipping documents
• Liaise with Local and Oversea logistics team with matters pertaining to importation and exportation.
• Keeps information accessible by sorting and filing documents
• Accomplishes the organisation’s mission by completing related results as needed.
• Documentation Skills, Basic knowledge about customs clearing, importing and exporting.
• Report meeting minutes and any issue which leads to unwelcome situations to the supervisor.
• Liaise with finance/management team on any sales and purchase finance related matters.

Requirements:

• 2 - 3 years of experience in International sales administration

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin