Total 3,066 Customer Service job vacancies in Singapore River, Central Singapore

Jobs Responsibilities

• Resolve complaints in an independent, effective and timely manner within the firm’s service standards
• Deliver timely and quality responses to customers’ queries and feedback received at various customer service touch points
• Manage customer surveys and call-backs with accuracy and in a timely manner
• Support delivery of projects and monthly statistics
• Perform other duties periodically assigned by team lead

Job Requirements

• Prior customer service experience from banks/insurance/financial institutions

Application Procedures

Interested candidates, please email your resume to:
Attention: Lynn Mak Ling Ling (CEI No. R1986990)
[email protected]
Recruit Express Pte Ltd (EA No. 99C4599)

We regret that only shortlisted candidates will be notified.

•Front desk duties including handle incoming and outgoing calls, booking appointments, attend to customer’s inquiry

• Selling of products and services

• Communicating with customers via telephone, WhatsApp, face-to-face, social media and email

• Handle POS system and collecting payments

• Handling customer’s feedbacks

• Assist marketing team

• Improving customer service procedures, policies and standards

REQUIREMENTS:

• Team player

• Excellent verbal and written communication skills

• Possess strong interpersonal, efficiency & organisational skills

• Multi-tasking capabilities and willingness to go for the extra mile

• Able to converse in English

• Able to converse in Mandarin will be helpful as well

• Must be able to work retail hours (including weekend) our salon hours are currently 10.30am to 7.30pm / 8.30pm for festive period

• 5.5 days work week

Base Salary $2000 - $2800 depending on expereience

Plus commissions

Compensation:

SGD 3950 (Fixed) + RSUs

Your mission: 

• Communicating with Wise's business customers and helping them over the phone and via email whilst forming valuable, long-lasting relationships. 

• Collaborating internally with operational and product teams to make sure that we are providing the best service and custom solutions for our business customers.

The role will give you the opportunity to:

• Be a Problem Solver: With a customers-first mindset and empathy, enable a smooth customer experience for our business customers

• Go above and beyond the call of duty: work with less supervision and solve complex problems by working with other teams

• Grow through mentoring and side projects with other teams, developing your skills and figuring out how to have a big impact on our customers

• Work with Empowerment - at Wise you get in what you put out so you’ll need to take the initiative when it comes to your career progression

We are looking for a Customer Service officer to maintain highest level of customer satisfaction in the management of spare parts / tools / support service to the Customer Service Team.

Duration : Min 6 - 8 months contract

Working hours : 9am to 6pm (Monday to Friday)

Date to start : January 2025

Job Summary:

• Oracle Repair Administration: Support full repair administration flow
• Parts Allocation : Allocate parts for workshop repairs and handle order inquiries
• Inventory Control : Oversee spare parts and conditioning inventory, including analysis and
• replenishment
• Order Fulfilment : Ensure stakeholders’ spare parts and tools orders are fulfilled
• Recycling Program : Manage movement exchange and precious parts recycling
• Logistics/Shipment : Handle logistics and shipment for all stakeholders
• Quality Reporting : Report on OM quality defects and next service requirements

Requirements

• With 3 years of experience in a similar capacity
• Good computer skills in Microsoft Words, Excel. Knowledge in Salesforce, CEGID and Oracle will be an added advantage
• Trustworthy and ability to handle luxury items with care, accuracy & commitment
• Strong analytical mind, well-organized and an eye for detail
• Mature, independent and good initiative
• Effective communication to coordinate with stakeholders and support the CS department
• Able to work independently, meet tight deadlines, work under pressure with minimum supervision

Job Description

• Handle high volumes of inbound and outbound calls
• Identify customer needs and provide solutions
• Offer information on products, services, and policies
• Update customer records and interactions in the CRM system
• Resolve complaints and escalate complex issues as needed
• Follow up with customers to ensure satisfaction
• Maintain professionalism and empathy in all interactions
• Meet performance metrics and participate in training sessions

Requirement:

• No education requirement
• Prior Customer Service / Call Centre exp

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Salary: Up to $5K

Working Hours: Mon - Fri: 11am - 8pm (might need to reach earlier), Sat: 11am - 4.30pm

Location: Central

Job Scope:

- Perform front desk duties like Walk-Ins, answering treatment inquires, answering phone calls.

- Able to understand customers aesthetic requests and book appointments accordingly

- Ensure customers inquires and/or complaints are handled in a timely manner

- Effectively communicate with the team and doctors to ensure maximum client satisfaction in terms of needs and service

- Maximise sales opportunities wherever : Promote products, tell about latest treatments, showcase doctors.

- Follow up on clients on post procedure, treatment progress and following appointment/s for next treatment or review (continuity of business)

- Equip oneself with Customer handling : Provide professional customer service, possible treatment recommendation, Skincare knowledge)

- Perform reception and administrative duties as required. POS, day to day closing)

- Work together with the marketing team to further understand the make-up of our customers

Job Requirements:

- Min. 1-2 years relevant experience in customer service roles

- Keen interest in aesthetic clinics

For interested applicants, please send your updated resume to: [email protected] All candidates’ information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
99C4599

Working Hours: Office Hours / Shift (Can choose)

Pharmacy Assistant duties:
- Packing and labeling of drugs
- Maintaining pharmacy inventory
- Maintaining a safe and clean pharmacy by complying with procedures, rules, and regulations
- Any other general administrative duties/ad-hoc projects as assigned by immediate supervisor

Patient Service Associate duties:

- Handle patient admission

- Register patient and family members

- Assist in making appointment for patient

Requirement

• Min GCE 'N/O/A' Level / Diploma in any fields

Interested candidate, kindly send a copy of your resume to [email protected]



Adeline Lim Xin Ying [R23112000]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

Location - Orchard(Bowling Alley)

Working Days - 6 Days a week

4pm-1am shift (Transport included)

Meal Allowances and bonuses are included.

The applicant must be a team player as she/he will be working with many internal/external customers.

Job Duties

- Greets customer and provides infomation and center programs and services, pricing etc.

- Answers phone in a professional manner and take reservations

- Accurately assigns lanes and rental shoes

- Track lane availablity, assigns and open lanes

- Accurately input sales at counter and follow cash control procedures.

- Assist in F&B Operations

- Assists in Events Coordinations

- Promptly notifies mechanic of lane malfunctions.

- Assist in basic trouble shooting.

Location :

Outram

Monthly salary :

$1900-2100

Working hours :

5.25 working days

Mon to Fri, office hours

Alternate half Saturdays

Requirements :

- Nitec/N/O Levels will do

- Able to start immediately/soon

Job Scope :

• You have to provide prompt front-line and admin services to patients such as to answer phone calls, arrange for appointments, transfer calls, collect payment, attend to patient’s general enquiries etc.

• You will also have to chaperon patients and doctors, assist the doctor in the consultation room, assist to take height and weight etc.

• You also have to engage in some administrative handlings on a departmental level.

- Any other ad hoc duties assigned.

WA me at https://wa.me/+6584998483 NOW!

Interested candidates, please submit your resume to [email protected]

JeAnn Leow

Outsourcing Team

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

• Be the first point of contact. Maintain a friendly, neat, pleasant and professional image to visiting faculties and other visitors.
• Welcome and greet them (by name if known) always in a warm and professional manner.
• Responsible for day-to-day front desk reception duties, including answering phone inquiries and emails professionally.
• Provide general administrative support such as creation of purchase requisitions, purchase quotes and process of tax invoices.
• Maintain and organize the e-filing system for Admin-related documents and keep track of Admin purchases and expenses.
• Travel reservations and arrangements for employees, i.e. book air tickets, accommodation, and purchase travel insurance (including arranging hotel accommodation and transportation for Teaching faculties)
• Liaise with building facilities management on classroom and office maintenance or fault reporting.
• Prepare a calendar-formatted list of training or short courses, course evaluations, and course registration for staff.
• To plan, source for vendors and quotes for ad-hoc events and festivities.
• Manage the inventory for pantry supplies, stationeries, and cleaning necessities. To place orders when necessary.
• Ensure clean, neat and tidy of the meeting rooms, common areas and pantry.
• Upkeep the office equipment and monitor its agreement.
• Maintain proper records for access cards for staff and visiting faculties.
• Assist with couriering documents (local / overseas) and receiving mail/documents.
• Assist in the logistics for ad-hoc company events.
• Any other ad-hoc duties as assigned.

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

The Opportunity

• This is an exciting opportunity to work for one of the leading banks.
• It is an opportunity for an experienced Funds Service Specialist to join their team
• It will start off as a 6 months contract

The Job

• Responsible for Transfer Agency Services, including the communication of dealing orders, contract notes and attending to queries from investors and fund managers
• Manage the daily deliverables such as settlement, reconciliation, corporate action, dividend processing and other ad-hoc reporting
• Maintain and prepare Registrar Reports for fund managers and issue monthly statements to shareholders
• Calculate performance fees, process subscriptions, redemptions, transfers and issue the related contract notes to investors
• Perform due diligence on investors such as KYC, AML, name screening checks
• Assist with FATCA/CRS reporting on the investors on behalf of the fund managers
• Demonstrate a high level of accuracy and attention to details
• Liaise with different teams and external vendors to provide reports and other investor related services to clients
• Support new TA system build

The Talent

• Degree holder with related Operations experience
• Ability to work under pressure and meet critical deadlines within a changing work environment, and willing to work beyond working hours (if necessary)
• Able to communicate effectively (verbal & written) with product owner, external customers, counterparties and internal BUs.
• Accurate and able to work in fast paced environment
• Has an eye for details and is meticulous
• Team player who can work independently
• Good communication & interpersonal skills

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to [email protected]
• Email Topic: Apply Funds Service Specialist
• All shortlisted candidates will be contacted

Cecilia Sim Xin Yang

Personnel Registration No. R22105099

EA Licence No.91C2918

Locations :

Outram

Novena

Monthly salary :

$1900 ++

Working hours :

5 - 5.5 working days

Mon to Fri, office hours

and/or alternate/ every half Saturday

Requirements :

- Nitec/N/O Levels minimum

- Able to start immediately/soon

Job Scope :

• You have to provide prompt front-line and admin services to patients such as to answer phone calls, arrange for appointments, transfer calls, collect payment, attend to patient’s general enquiries etc.

• You will also have to chaperon patients and doctors, assist the doctor in the consultation room, assist to take height and weight etc.

• You also have to engage in some administrative handlings on a departmental level.

- Any other ad hoc duties assigned.

WA me at https://wa.me/+6584998483 NOW!

Interested candidates, please submit your resume to [email protected]

JeAnn Leow

Outsourcing Team

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Key Responsibilities:

• Answer incoming calls and respond to customer inquiries promptly.
• Provide information about products and services.
• Assist customers with troubleshooting and problem resolution.
• Maintain accurate records of customer interactions and transactions.
• Follow up on customer issues to ensure satisfaction.
• Collaborate with team members and other departments to enhance service delivery.

Qualifications:

• N/O-level/ Nitec/ Diploma Holders
• No experience needed, training provided

TELE me at @renovatingmyhouse or WA me at https://wa.me/+6586882353 NOW!

Interested candidates, please submit your resume to [email protected]

Celine Liew

Outsourcing Team

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

JOB DESCRIPTION:

•Intensive and careful search for suitable candidates, which includes their identification, assessment and presentation

•Advise candidates’ career progression & development

•Interacting and interviewing prospective candidates

•On job training and orientation will be provided

Qualification:

Min A Level /Diploma

Working Location: Orchard

Interested candidates please send in your resume to:

[email protected]

EA Personnel: Valerie Yong Kian Fung

CEI No.: R1103704

Recruit Express Pte Ltd, EA License No.: 99C4599

• Attached to Premier Wealth Segment Support
• Support the premier RMs in branches operationally
• Premier Credit Administration
• Segment support in administrative aspects
• Cross referrals to RMs for portfolio reviews
• Other adhoc duties as assigned.

Requirements:

• Min Diploma/ Degree
• Must have experience in sales and service support environment

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Key Responsibilities:

• Greet and assist patients and visitors.
• Handle patient registration and appointment scheduling.
• Answer inquiries and provide information about services.
• Coordinate communication between patients and healthcare staff.
• Maintain patient confidentiality and adhere to hospital policies.

Qualifications:

• N/O-level/ Nitec/Diploma Holders
• No need experience, training provided

TELE me at @renovatingmyhouse or WA me at https://wa.me/+6586882353 NOW!

Interested candidates, please submit your resume to [email protected]

Celine Liew

Outsourcing Team

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Location: Jalan Besar

Working days/hours:
5 days, 830am - 6pm

Job Description:
• Assists in clinic operations duties in the call centre
• Provides Clinic Operations Support for front desk
• Maintains a proper filing system for documents and files in call centre department
• Provides admin support in data entry and preparing reports at the call centre

Requirements:
• Vaccinated with Tdap, Varicella, MMR
• Able to start work immediately

Interested candidate, kindly send a copy of your resume to: [email protected]



Jessica Fong Zhi Tong [R1879124]
Email Address: [email protected]
Recruit Express Pte Ltd
EA Licence No: 99C4599

Job Descriptions and Requirements

Established educational centre operating for more than 30 years is looking to recruit part-time English Teacher to support Japanese students in learning the English language.

This position requires you to deliver lessons catered to Intermediate to Advance learners who are taking TOEFL, IELTS or Eiken. You should be able to explain grammatical rules clearly with adequate examples.

If you have prior experience in teaching the English Language to International students, we would like to hear from you.

Plan, Teach, Evaluate and Manage Class
Preparation for lessons:
- establish clear objectives for all lessons and units, deliver lessons according to objectives
- lesson planning according to teaching curriculum
- develop and create interactive course materials to address Read, Listen, Write, Speak

Conduct lessons & manage class:
- delivery of lessons according to curriculum
- explain, communicate basic principles of grammar
- through creative and engaging activities, create opportunities to practise the language in Read, Listen, Speak and Write
- establish routines and enforce age-appropriate class management procedures
- grade and provide feedback to students on their work

Evaluate:
- provide timely review of students’ performance

Qualifications & Requirements

1. Minimum Diploma and above with good credit in English Language

2. At least 3 years in teaching Academic English as a second language to international students (ESL).

3. Good in written and spoken English

4. Experience in TOEFL or IELTS examinations is advantageous

5. Patience and dedication to work with international students

6. Good sense of initiative, responsibility and punctuality.

Work hours available:
Thursday: 1900hr-2100hr
Saturday: 1500hr-1910hr

Remuneration: $50-$60/hr (depending on qualification & experience) ($1250-$2000)

Location, 5-8 minutes walk from Somerset MRT.

To apply, please email a copy of your latest resume to [email protected]
We regret to inform that ONLY shortlisted candidates will be notified.

Working Hours: 5 days office hours

Salary: Up to $6K Max + AWS + VB

Job Scope:

The Assistant Manager, Hospitality role is to assist Head, Hospitality to complete all Hospitality-related operations in the Nursing Home, ensuring our establishment works smoothly and to assist in conducting training on Hospitality-related curriculum.

This role is responsible for building relationships with residents and their family members, identifying their needs and a seamless service delivery.

There will be an agreed Key Performance Indicators set for maintaining the service excellence of the nursing home.

Job Scope:

• Ensure that all Hospitality policies are implemented
• Build meaningful and professional relationships with residents and family members
• Ensure that all Household are equipped with clean linens
• Ensure that all Household are equipped with kitchen items
• Ensure that family members are updated on the residents well- being in terms of activities, outdoors events etc.
• Support the operation team in maintaining key relationships, by promoting relevant services to new/ existing residents
• Handle complaints when necessary
• Conduct essential hospitality training for Care Staffs
• Supervise and evaluate Care Staff service delivery
• Ensure all records are kept properly and consistently
• Prepare reports for Head, Hospitality review

Job Requirements:

• Min. Diploma/ Degree in hospitality or any relevant field
• Min. 2-3 years relevant experience in hospitality/ customer service field

For interested applicants, please send your updated resume to: [email protected]
All candidates’ information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
99C4599

We are seeking an experienced and dynamic Senior Service Delivery Manager to join our team. The ideal candidate will have 8-10 years of relevant experience in managing service delivery, field service management, and handling projects in the IT industry. The Senior Service Delivery Manager will play a crucial role in ensuring the successful delivery of services and projects, maintaining high customer satisfaction, and driving continuous improvement.

Key Responsibilities:

1. Service Delivery Management

- Oversee the end-to-end service delivery process, ensuring all services meet the required standards and SLAs.

- Monitor service performance and implement improvements to enhance efficiency and effectiveness.

- Act as the primary point of contact for customers, addressing their needs and resolving issues promptly.

2. Field Service Management:

- Manage field service operations, ensuring timely and effective resolution of on-site issues.

- Coordinate with field service teams to ensure optimal resource allocation and utilization.

- Develop and maintain field service policies and procedures.

3. Project Management:

- Lead and manage multiple projects simultaneously, ensuring they are delivered on time, within scope, and within budget.

- Develop project plans, define project scope, and allocate resources effectively.

- Monitor project progress, identify risks, and implement mitigation strategies.

4. Stakeholder Management:

- Build and maintain strong relationships with clients, understanding their business needs and objectives.

- Communicate project and service delivery updates to stakeholders regularly.

- Collaborate with internal teams to align service delivery and project outcomes with customer expectations.

5. Vendor Management

- Oversee the maintenance and support provided by third-party vendors to ensure service continuity.

- Manage relationships with vendors and third-party service providers.

- Negotiate contracts and ensure vendors meet performance standards and deliverables.

- Conduct regular performance reviews and manage vendor-related issues promptly.

6. Process Improvement:

- Continuously evaluate and improve service delivery processes to enhance customer satisfaction and operational efficiency.

- Implement best practices and innovative solutions to drive process optimization.

7. Requirements:

- Ensure compliance with industry standards and best practices, including ITIL.

- Maintain relevant certifications and promote continuous learning within the team.

8. Qualifications:

- Bachelor's degree in Computer Science, Information Technology, or a related field.

- 8-10 years of experience in service delivery, field service management, project management, and vendor management.

- ITIL certification is required.

- Experience with cloud technologies, including AWS and Azure.

- Cloud certification (AWS/Azure) is required.

- Experience with ITSM tools such as ServiceNow and Jira.

- PMP certification is a plus.

- Strong leadership and team management skills.

- Excellent communication and interpersonal skills.

- Proven ability to manage multiple projects and deliver high-quality results under tight deadlines.

- Proficiency in English and Mandarin as to effectively communicate with mandarin speaking clients and stakeholders.

- Only Singaporeans/SPR due to security clearance requirements

Mars Veterinary Health (MVH) is a global leading provider of high-quality, advanced veterinary care for companion animals. Our business offers a wide range of high-quality medical services covering preventive and basic health care as well as advanced diagnostics, internal medicine, intensive care, surgery and orthopaedics. MVH also provides rehabilitation, physiotherapy, dietary advice and offers selected pet food, pharmaceutical and care products.

Working together to improve the lives of veterinary professionals, pets and clients.

We invite you to join us as Client Service Coordinator if you

• Enjoy working with clients face to face
• Have a love for animals
• Like interacting with different people in a fast pace environment

Do you have

• 'O' levels certificate or above education?
• Prior front facing customer experience?

Our role is full time, at 44 hours per week on rotation (inclusive of weekends). This is a full time role with minimum one year of commitment. Eligibility to work without visa sponsorship is required for this vacancy.

Responsibilities for this role (not exhaustive):

• Manage incoming phone lines & directing calls
• Scheduling appointments and communicating booking requirements to clients
• Communicating patient arrivals and emergencies to clinical staff
• Finalizing invoices, processing payment, and balancing the till
• Dispensing medication
• Perform various ad hoc administrative duties

Do note that only shortlisted candidates will be notified.

BARISTA/ SERVICE CREW

Job Description:

• Greeting customers and serving customers.
• Have passion and creativity in preparing coffee.
• Handle daily operations such as cashiering, kitchen duties, and order preparations.
• Ensure outlet cleanliness and well maintained for all equipment.
• Taking orders and serving food and beverages.
• Willing to cooperate and work closely with other staff to achieve the highest customer service satisfaction.
• Other ad-hoc duties requested from managers.

Job Requirements:

• Candidates with relevant work experience in the F&B industry are an advantage.
• No experience is also welcome to apply, on the job training is provided.
• Willing to learn and be trained with a positive attitude.
• Able to establish good communications with different customers.
• Follow food hygiene policies, procedures, and safety.
• Able to work on shift, in a 24hrs operation.

Job Scope

1. Comb through patient database for patients not on recall.
2. Collate patient data in spreadsheet (Google Sheets) for tracking and data monitoring purposes. This spreadsheet is to be kept as current as possible.
3. Work with front office and scheduling coordinator to contact patients (phone calls, WhatsApp and emailing required).
4. Present fortnightly progress report to clinic manager and the dentists whose schedules you are looking after.
5. Work with front office and scheduling coordinator to book patients who are contacted into the optimal appointment slots.
6. 3-Day Work Week.

Requirements

This job is for you, if you are:

1. Self-motivated
2. Very organised
3. Able to work independently
4. Able to collaborate with a small team
5. Good communication skills (phone and written). Must be fluent in English (spoken and written). Advantage if fluent in spoken Mandarin to speak with Chinese-speaking patients.
6. Able to communicate efficiently with both local and expat patients.
7. Able to work independently and punctually on deadlines and deliverables
8. A fast learner and able to navigate a cloud-based scheduling system.
9. Efficient at completing tasks and extracting information from phone/WhatsApp conversations.

Responsibilities:

• Patient registration
• Scheduling of appointments
• Limited patient care activities and orientation to patients and their relatives.
• Cashiering duties
• Assist in administration work
• Any ad hoc duties as assigned

Requirements:

• min. NITEC and/or Diploma and above
• Prior healthcare / customer service experience will be advantagous !!
• Excellent interpersonal and communication skills

Interested candidates please send your updated resume in MS Word Format to:

[email protected]

Subject: Patient Service Associate

or call 6736 3280 and ask for Kate

EA Personnel: Kate Leau Wei Xuan (R1552331)

Company Registration No.: 99C4599

Responsibilities

- Attending to inbound calls
- Attending to call back requests from customers
- Ensure follow up on cases escalated
- Point to point enquiries from customers
- Perform simple investigation on customer's requests
- Attend to emails enquiry/ Live chat as required
- Other ad hoc duties as assigned by Supervisors

Requirement

- Minimum Nitec/Diploma in any disiciplines
- Team player with good interpersonal and communications skills
- Self-motivated and able to work independently with minimal supervision
- Comfortable with Working hours: Any 5 days per week - inclusive of weekends - 8.00am – 5.30pm / 8.30am – 6.00pm, off on Public Holidays

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin
CEI Registration No.: R1765524
Recruit Express Pte Ltd
EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.