Total 542 Customer Service job vacancies in Toa Payoh

Hiring EMTs / Nurses / Paramedics

Immediate Vacancy

Location: Islandwide

Working Days:

Monday to Friday -

8am to 6pm / 11.30am to 9.30pm

Two weekend duties per month.

Incentives and bonus

Salary: $2,200 - $2,500

Job Description: Provide care and assistance to patients .

Maintain equipments in the ambulance.

Requirements:

Valid Emt / Paramedic / Nurse Liscense

Valid BCLS / ACLS cert

Singaporeans only

Able to start immediately.

Call 65034010

2. Minimally Nitec qualifications in IT related disciplines

3. Minimum 1 year Customer Service Experience in technical or non-technical call center environment

4. Strong customer service skills, good problem-solving skills, and the ability to work well in a team environment.

5. Able to manage multiple tasks simultaneously, work under pressure, and have a flexible schedule to accommodate varying shifts.

6. Basic computer skills and proficiency in typing are also important.

Service Consulting Manager, Roche Diagnostics Asia Pacific - (3 Years Contract)

The Opportunity:

Lead regional initiatives to implement field service topics and drive digital service adoption in line with the Global Support Strategy 2030. Act as a product owner for field service processes and tools, manage the APAC affiliate teams’ community of practice, and provide consulting on operational efficiency and customer satisfaction. Develop and test prototypes for strategic initiatives, collaborate with global teams, and propose a vision for strategic alignment and organizational mobilization. You will report to the APAC Service Consulting Team Manager Service & Support.

As the Service Consulting Manager, you will be responsible for:

• Create the vision for the product you will own, identify and prioritise the business needs for the product, identify the value proposition and ensure the values are being delivered
• Set up & Lead the APAC community of practices/interests
• Collaborate with global and APAC affiliates to implement global as well as regional initiatives and be accountable for the successful adoption of changes
• Proactively identify opportunities to engage with affiliates to drive the global support strategy initiatives. Provide proactive guidance and assistance to the business teams with proposals to achieve the regional goals.
• Coordinate the cross functional team to ensure effectiveness and cooperation amongst the team members. When necessary, drive and support other cross-functional teams within the agile framework and with internal stakeholders across value streams and chapters.
• Exercise customer-centric business thinking beyond the product / service by evaluating potential customers and addressing needs from commercial to operational challenges.
• Report to the Service Consulting Team Manager.

Who you are:

• Bachelor degree or equivalent in the related field. Advanced degree (Masters, MBA) in the related field is an advantage, preferably with at least 5 years of work experience in related fields.
• Proven knowledge and expertise in the area of focus and in the Asia Pacific region.
• Demonstrated system thinking, connecting the dots proactively across geographies and business areas.
• Experience or certification in Agile frameworks like scrum, SAFe can be an added advantage.

Qualification:

· At least Nitec in Technology for Facility Management, GEC “O” or “N” level, “A” Level or equivalent

· At least 2 years’ relevant working experience

Job Description:

· To man the FRC. The FRC is first point of contact whenever a user seeks for urgent assistance.

· To receive fault reports through the hotline and email, and redirect the fault reports to the relevant maintenance contractor

· To accurately and timely log-in/update fault reports into the MMS (Maintenance Mate System)

· To ensure the completion of the repair or servicing of any outstanding faults and service requests within the KPI

· To receive, process, and follow up events and logistics requests

· To perform other ad-hoc duties required

Qualification:

· At least Nitec in Technology for Facility Management, GEC “O” or “N” level, “A” Level or equivalent

· At least 2 years’ relevant working experience

Job Description:

· To man the FRC. The FRC is first point of contact whenever a user seeks for urgent assistance.

· To receive fault reports through the hotline and email, and redirect the fault reports to the relevant maintenance contractor

· To accurately and timely log-in/update fault reports into the MMS (Maintenance Mate System)

· To ensure the completion of the repair or servicing of any outstanding faults and service requests within the KPI

· To receive, process, and follow up events and logistics requests

· To perform other ad-hoc duties required

About Us:

Care Community Services Society (CCSS) is a non-profit organization dedicated to supporting vulnerable communities in Singapore by providing essential social services and programs. Through our wide range of initiatives, we aim to foster social integration, uplift individuals and families, and build a more caring and inclusive society.

Position Overview:
We are looking for a dynamic and highly motivated Executive in Corporate Communications to join our team. This role will involve overseeing all aspects of internal and external communications for CCSS, including managing corporate collaterals, content creation, and liaising with service providers. Additionally, this position will take on the responsibility of enhancing SG Cares Volunteer Centre’s branding strategies.

Roles & Responsibilities:

Corporate Communications

• Develop and implement communication strategies to strengthen CCSS's corporate identity and messaging across various platforms.
• Create and curate engaging content for internal and external communications, including newsletters, reports, social media, website content, and more.
• Vet and review content for clarity, tone, and consistency, ensuring alignment with CCSS's values and goals.
• Oversee the production of corporate collaterals such as brochures, annual reports, press releases, and promotional materials.
• Collaborate with design teams to ensure high-quality visual assets and artwork align with branding guidelines.

Brand Strategy for SG Cares Volunteer Centre

• Develop and execute branding strategies to enhance SG Cares Volunteer Centre’s visibility and engagement.
  • Ensure cohesive messaging for SG Cares initiatives across various platforms, collaborating with relevant stakeholders to promote volunteerism and community service.

Stakeholder Engagement

• Liaise with internal teams and external service providers to ensure smooth and effective communication flow.
• Build and maintain relationships with key media contacts, partners, and service providers to support communication efforts.

Requirements:

• Bachelor’s degree /Post Graduate Diploma/Professional Degree in Mass Communications, Public Relations, Marketing, or a related field.
• At least 2 years of experience in corporate communications, content creation, or branding.
• Strong written and verbal communication skills, with a keen eye for detail.
• Proven experience in content creation, copywriting, and managing corporate collaterals.
• Familiarity with design principles and working with design teams (knowledge of design software is a plus).
• Ability to handle multiple projects simultaneously and meet deadlines.
• Strong interpersonal skills and the ability to work collaboratively with cross-functional teams.
• Passion for social causes and community service is a plus.

Benefits:

• Comprehensive healthcare benefits
• Opportunities for professional development and training
• Meaningful work that makes a positive impact on community
• Supportive and collaborative work culture

How to Apply:
Interested candidates are invited to submit their resume, along with a cover letter and portfolio (if applicable), to [[email protected]] by [25 Nov 2024].

Join us in making a difference in the lives of those who need it most!

We are looking for air con apprentice or technician, not necessary to have experience in air con work, fresh grade welcome to apply but must willing to learn.

- Perform servicing, repairing and replacement of air con and cooling system for Server Room, HDB, Condominium, Private house.

- Attend customer enquiries and complaints.

-Able to start work immediately.

Interested applicant kindly submit resume to [email protected]

Job Highlights

• 5 weeks paid annual leave
• Flexible working culture
• AWS & Performance bonus
• Lunch provided Responsibilities:
• To develop and implement Primary and Secondary Chinese curriculum content.
• Conduct research and design Chinese teaching resources for new curriculum content.
• To organise curriculum material and ensure data is secure and backed up.
• Ensure all curriculum is implemented according to the guidelines.
• To teach Chinese language enrichment lessons to Primary and Secondary students.

Requirements:

• Candidates must possess at least a bachelor’s degree/Post-Graduate Diploma/Professional Degree in Linguistics/Languages, Education/Teaching, or equivalent.
• Minimum 1 year of relevant experience in teaching the Chinese language and material development.
• Must have positive working attitude, strong writing skills and ability to work in a team.
• Good interpersonal skills (in both English and Mandarin)
• Able to work during weekends

Responsibilities:

• Assist users in navigating the system applications as well as providing L1 technical issues resolution via phone.
• Ensure all L2 and L3 issues are promptly forwarded to the software engineering team and to follow up to ensure these issues are resolved.
• Ensure issues are resolved within set Service Level Agreement and Objectives timeframes.
• Ensure user issues and resolution reports are submitted on a daily basis.

Prerequisites:

• Diploma or Degree in Computer Science and Information Technology or equivalent
• 1 to 2 years of relevant working experience in IT ticketing will be advantageous.
• Possess some technical knowledge in Java or C# will be beneficial.
• Strong customer service experience with end-users/customers involving each IT ticketing request/incident handled.

Toppan Ecquaria is an equal opportunity employer and values diversity within our company. We welcome all interested candidates to apply for this position, however, we regret to inform that only shortlisted candidates will be contacted by us for an interview.

Find us at www.topppanecquaria.com or www.linkedin.com/company/toppan-ecquaria

For more career opportunities, please visit our career site at:- https://toppanecquaria.com/careers/job-openings?utm_source=Jobstreet&utm_medium=Page&utm_campaign=2020

(Please copy & paste the above link onto your browser)

Location: Changi Aiport

Working Hours:

• Monday to Friday: 2 staggered time - 7am - 4pm / 10am - 7pm

Salary: Up to $2,800 (based on qualifications and experience)

Responsibilities:

• Provide 1st Level Technical Support via phone, remote assistance, and email.
• Escalate and track incident/service requests professionally and promptly.
• Provide onsite support as needed.
• Assist with additional administrative tasks as required.

Requirements:

• Minimum 6 months of experience in an IT service desk environment preferred.
• Strong written and oral communication skills in English.
• Excellent telephony and problem-solving skills.
• Self-motivated with a customer-oriented attitude.
• Ability to collaborate effectively in team environments

For interested applicant, click 'apply'

EA Reg no: R1328476
EA License No: 16C8443
EA Personnel Name: Melody
EA Personnel No: R2095899

Infant care centre looking for infant educarer.

You will be responsible for the daily care for the children.

Experienced with lots of care and patience for the babies.

ACEY/HCIC or equivalent can apply.

If you have the passion but untrained, do find out more on the train as you work arrangements.

Nice cosy environment with low teacher to infant ratio.

Want to be part of a fun and exciting team in one of the fastest growing IT companies in Singapore? Xtremax is an established IT company that provides IT services such as website development and design to government agencies and private companies to help them transform their digital experience. We are expanding and actively looking for an experienced and highly motivated individual for the Technical Support role.

Responsibilities:

• Provide customer support by answering phone and email enquiries
• Primary investigation, information gathering before escalating to internal team for further diagnosis
• Manage operational issues/risks in a timely manner; escalating when necessary
• Keep track of service requests to meet service KPIs
• Follow standard operating procedures, and respond professionally
• Communicate effectively between customers and development team on escalated issues
• Understanding of issues raised by customer
• Good sense of ownership to customers’ reported issues and track them through resolution and bring to closure of ticket raised
• Serve as a key point of contact based on agencies assigned
• Cross functional collaboration: You are required to work with different teams within our organisation to meet the needs of our business.
• Escalate critical issues / roadblocks to the Technical Support Team Lead

Requirements

• Minimum polytechnic diploma in IT, computer engineering, or relevant experience
• Preferably have knowledge in cloud services (eg. Microsoft 365, Amazon Web Services, Microsoft Azure, Google Cloud)
• Preferably have knowledge in ticketing system (JIRA)
• Good interpersonal and communication skills
• Strong analytical and problem solving/troubleshooting skills
• Strong interest in technology
• Ability to communicate highly technical information to both technical and non-technical customer audience
• Ability to work independently and as a team in a dynamic environment

By submitting your resume/CV, you consent and agree to allow the information provided to be used and processed by or on behalf of Xtremax Pte Ltd for purposes related to your registration of interest in current or future employment with us and for the processing of your application for employment.

You also represent to us that you have obtained the consent of your referees when you disclose to us their personal data for the purpose of conducting reference checks.

The personal data held by us relating to your application will be kept strictly confidential and in accordance with the PDPA. You may also refer to our Privacy Policy for more details here: https://www.xtremax.com/privacy-policy

We regret to inform you that should you not consent to providing the necessary data required for us to process your application, your application will be considered void.

Apply for this job

Deployment:

Mon to Fri - 7.30 AM to 5.00 PM

Service not required on Sat & Sun/PH

Scope of Works:

· Customer Service – Front counter duties, such as attending to students, parents, walk-in customers, vendors, etc

· Call Management – Make and answer telephone calls, record messages, direct calls and relay messages to relevant school personnel as necessary

· Record keeping – Assist in data entry and compilation

· Logistics – Assist with ad-hoc staff requests, such as preparation of school materials, facility booking, etc

· Student Services – Collate student data, administer applications for financial assistance and other support schemes

· Any other duties as and when assigned by the School.

Company Description

Modern dental clinic in Central Singapore is looking for a young, energetic and motivated full-time/part-time dental assistant to join our team!

Role Description

· Welcoming patients

· Assist the dentist during procedures

· Prepare examination rooms for appointments by sterilizing instruments and preparing all necessary equipment

· Maintaining cleanliness of the clinic and treatment rooms

· Reception duties including making phone calls, scheduling patient appointments

Qualifications

· Excellent communication and interpersonal skills

· Ability to maintain confidentiality and professionalism

· Strong organizational skills and attention to detail

· Basic computer skills for maintaining digital records

· Fluent in English and preferably Mandarin

· At least 1 year experience preferred

Remuneration

· Base salary $2400-3000, depending on experience

· Incentives and bonuses throughout the year

· Annual leave, birthday leave, medical and dental benefits

Working hours

· Shift work, 44 hours per week

· 9:30 am-6:30pm/1:30 pm-9:30 pm/9:30 am-9:30pm

· Off on public holidays

Personnel to be deployed at the following hours:

• Mondays to Thursdays: 8am to 5:30pm, inclusive of 1hr lunch break

• Fridays: 8:30am to 5:30pm, inclusive of 1hr lunch break

• Service maybe required on Saturdays, Sundays and gazetted public holidays

The Services required are set out as follows:

The roles and responsibilities of the Operations Executive will be as follows:

(a) Assist Operations Manager to manage daily operations on site.

(b) Assist Operations Manager to plan manpower for operations.

(c) Assist Operations Manager in minor repair work.

(d) Identify faults to ensure school is safe and building is properly maintained.

(e) To accompany, monitor and supervise contractors when in school for repairs/maintenance

(f) Security control at the school foyer in the even of event.

(g) Support all school operations and OM/AM and School Leaders

About Senserbot:

Since 2016, Senserbot has been a leader in robotic solutions, specializing in advanced technology for asset tracking, inventory control, anomaly detection, and recently, fully interactive robots for concierge services.

Our state-of-the-art robotic solutions are developed from scratch and are deployed in the different economic sectors such as the museums, columbarium, hospitals, oil & gas installations and the libraries where we are increasingly offering our products and solutions as Robot As A Service (RaaS) to our customers.

We are also expanding our library robots globally by working with established and reputable global RFID companies who are already quite entrenched selling to the libraries.

Job Overview:

We are seeking a dynamic and young executive to manage the office and support the operations of the company.

Key Responsibilities:

• Report to the CEO or a Senior Executive designated by the CEO;
• Manage the Office and liasie with external service providers such as the accounting firm, the office cleaner and delivery and transport companies
• Arrange meetings for the CEO and take minutes of weekly meeting
• Keep track of leave application of staff
• Support the Production and Tech Support to obtain quotations, produce and delivery of robots
• Arrange for travels of staff

Job Requirements:

• Diploma in Business or Office Management or a related field;
• At least 1 year of experience in office management and/or sales support role;
• Good communication and organisational skills;
• Willing to learn and work hard.

Job Summary:

• Take customer orders and serve food.
• Ensure a clean and organized dining area.
• Assist with food preparation and kitchen tasks as needed.
• Maintain high standards of customer service and food quality.
• Handle customer inquiries and resolve any issues.

Benefits:

• Monthly incentives, staff meals, and discounts.
• Medical benefits and annual leave.
• Career advancement opportunities.

Locations:

• Jurong West, Fusionopolis, Woodlands, Yishun, Ang Mo Kio, Marine Parade, Simei, Downtown East, Redhill, Dhoby Ghaut, Yew Tee, Hougang (Upcoming), Bedok (Upcoming).

For interested applicant, click 'apply'

EA Reg no: R1328476
EA License No: 16C8443
EA Personnel Name: Melody
EA Personnel No: R2095899

Job Description & Requirements

• Basic PC Troubleshooting
• Installation, Re-configuration, re-location and maintenance of Point of Sales System in Retail Stores
• Technical support on Window and Linux based system
• Debugging and Repairing of Computer Hardware and Accessories at Customer’s Site
• Training of system will be provided

Job Summary:

• Industry: Healthcare
• Working location: Queenstown
• Employment type: Permanent, full-time

Job Responsibilities:

• Assist the team with day-to-day operations of RISPACS, NGEMR systems, and Diagnostic Imaging equipment to users
• Perform image amendment requests
• Perform daily administration of PACS application and RIS modules
• Rostered to provide 24/7 on-call support on a rotational basis.
• Communicate IT issues identified by users to vendors or respective parties involved.
• Respond to systems-related issues promptly and escalate when necessary.
• Assist the department with the import and export of radiology images
• Assist in image or data extraction and de-identification of images based on accepted hospital policies.
• Work with the hospital IT Department, vendors, and end-user groups to coordinate change requests about Radiology IT systems.
• Involved in project management and assisted in system migration and implementation phases of current to incumbent system
• Perform any other duties assigned by the Imaging Informatics Manager/HOD

Job Requirements:

• Diploma in Business IT/Information Technology/Health Informatics/ Diagnostic Radiography or equivalent, with 2 to 3 years of working experience
• Basic understanding of IT and network concepts.
• Proficient with Microsoft Office and intermediate Excel skills
• Strong interpersonal, communication and written skills
• Willing to do on-call duties and flexible in working hours as some tasks (such as system maintenance) can only be performed after office hours.

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret that only short-listed candidates will be notified.

Registration No: R24123448 / EA Licence No: 12C6253

Responsibilities:

• Provide first-level helpdesk and end-user support.
• Install, configure, and maintain hardware, software, networks, printers, and scanners.
• Monitor and manage network infrastructure and connectivity (patch panels, UPS, routers, switches, firewalls, VPN, etc.).
• Administer physical and virtual servers, including patching and updates.
• Manage user accounts (Active Directory, LDAP) and troubleshoot and resolve system and network issues.
• Perform equipment repairs and replacements as needed and oversee backup operations.
• Maintain documentation and create relevant support reports.
• Support application rollouts and maintain software license records.
• Manage IT assets, inventory, and supplies.
• Coordinate with vendors for procurement and maintenance.
• Test and evaluate new technologies.

Requirements:

• 3-4 years of experience in end-user IT support or a computer operations environment.
• Proficiency in installation, configuration, migration, and maintenance of servers, PCs, OS, and software.
• Strong troubleshooting skills for Windows 10/11 and experience with Windows Server 2012/2016/2021.
• Experience with Active Directory, email accounts, Symantec Endpoint Protection, and Veritas Backup Exec.
• Basic networking (DNS, DHCP, VLAN) and advanced printer/peripheral troubleshooting.
• Interest in learning new technologies; cybersecurity knowledge is a plus.

To Apply:

Interested candidates who wish to apply for the advertised position, please click on “Apply Now” and “ATTN: HL”

Loh Hui Ling | Registration No: R24122909 | EA Licence No: 12C6253
Dynamic Human Capital Pte. Ltd. | 2 Kallang Avenue #03-08 CT Hub Singapore 339407

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

Under the revised Employment Agencies Licence Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g., NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above. PDPA requirements on collection, use and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement.

https://www.mom.gov.sg/faq/submit-quarterly-referral-and-placement/are-employment-agencies-allowed-to-collect-personal-data

COMPANY DESCRIPTION

Since 2003, we have dedicated ourselves to ensuring we provide the highest standards of care and education for our children. But we are more than just that.

Our literature-based curriculum is thoughtfully designed to ignite learning valuable experiences in the early years. Besides building a strong foundation for literacy, we are invested in nurturing other important competencies. We want to help our children develop skills such as critical thinking, collaboration and communication skills essential for the 21st century.

With over 40 centres island-wide, Star Learners is one of the largest wholly-owned private child care brands in Singapore. Under the Partner Operator scheme (POP), we dedicate our strengths to provide quality care and education while ensuring affordability and accessibility. We are also strongly committed in investing in the professional development of our early childhood educators.

Join us today to raise heroes of tomorrow!

RESPONSIBILITIES

As a Centre Leader/ Principal, you will be responsible for developing strategic plans and structures to foster a culture of care and trust, mentoring, collaborative professionalism and continuous learning within the Centre. You will manage and improve Centre operations, and strive for programme excellence by establishing robust processes in strategic areas. You will set an example by embodying the Centre's mission, vision, and values, and oversee the well-being of all Centre staff.

Roles & Responsibilities:

• Oversee and improve centre operations while complying with industry regulations and Star Learners' standard operating procedures
• Emphasise the importance of maintaining appropriate health, safety, nutritional, and hygiene standards and procedures
• Promote the vision, mission, and values of the centre among staff and stakeholders
• Establish strategies that foster a culture of mentoring, coaching, and skill development among staff
• Develop proactive strategies to address challenges faced by staff within the centre
• Lead the development of effective classroom management strategies using best practices beyond the centre level
• Evaluate the effectiveness of initiatives aimed at improving the quality of the learning environment
• Inculcate a collaborative culture within the centre
• Provide direction for parent partnership and community engagement efforts

• Diploma in Early Childhood Care & Education (Leadership) or its equivalent
• Degree in Early Childhood Education will be an advantage
• Minimum 3 years of teaching and management experience in a preschool
• Proficient in Microsoft Office (Word/Excel/PowerPoint)

• Comprehensive staff benefits package, which includes free childcare for your child
• Supportive work culture that values teamwork and collaboration
• Opportunities for growth and development

Key Responsibilities:

• Ensures that the assigned infrastructure at the client site is configured, installed, tested and operational.
• Ensures that any software that is part of the solution is installed and configured according to client requirements.
• Proactively identifies problems and errors as they occur and logs such incidents in a timely manner with the required level of detail.
• Liaises with all stakeholders including client IT environments, carriers and colleagues to expediate diagnosis of errors and problems and to identify a resolution.
• Investigates second line support calls assigned and identifies the root cause of incidents and problems following knowledge articles.
• Responds to and diagnoses all alerts, escalate to L3 Field Engineer when unable to resolve within the stipulated time.
• Ensures incidents are updated with progress and resolution details in a timely manner using the required platform.
• Ensures the efficient and comprehensive resolution of incidents and requests.
• Applies tools, techniques and processes to track, log, report on and correct configuration items, components and changes.
• Investigates problems in systems, processes and services and assists with the implementation of agreed remedies and preventative measures.
• Provides second line remote and onsite technical support to clients.
• Provides second line field engineering services to clients.
• Reports and escalates issues to 3rd party vendors if necessary.
• Follows the required handover procedures for shift changes to ensure service continuity.

Knowledge and Attributes:

• Good communicate skills, both verbal and written.
• Ability to plan activities and projects well in advance and take into account possible changing circumstances.
• Ability to maintain a positive outlook at work.
• Ability to work well in a pressurized environment.
• Ability to work hard and put in longer hours when it is necessary.
• Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting.
• Ability to adapt to changing circumstances.
• Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey.

Academic Qualifications and Certifications:

• Bachelor's degree or equivalent in Information Technology or Computing or related field.
• Professional level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNP (DC), ONTApp etc.
• Professional level certification in different Networking technologies such as Cisco, Juniper, Aruba, F5, CCNP, JNCIP, ACMP etc.
• Collaboration certifications such as - Valid CCNP Collaboration Certification required; Microsoft Voice certification (MS700 & MS720) advantageous; Valid Webex Calling & Webex Contact Centre certification.

Required Experience:

• Moderate level experience in Collaboration technologies such as Call managers, Voice Gateways, Call recording, Scripting, Messaging, VOIP, IP Telephony.
• Moderate level experience in technical support to clients.
• Moderate level experience in diagnosis and troubleshooting.
• Moderate level experience providing remote support in Collaboration technologies.
• Moderate level experience in relevant technology (Cisco and its product stack, SBC's such as AudioCodes and Oracle, CUBE's, Webex calling etc.).
• Basic understanding of Network routing and switching.

Assist in the promoting the health and wellness benefits to customer receiving massage therapy on regular basic,to have proficient knowledge and skill in performing various need of treatment for customer.

Must have good communication skills, empathy and decision making skill.

A team player and able to maintain house keeping of workplace and sanitize equipment for customer use,

Job Summary –

• Have computer foundation, have a certain understanding of computer operating system, and commonly used software and hardware.
• College degree or above
• Knowledge in customer support

Years of experience needed – 0-2 years.

Technical Skills:

• Provide professional remote technical support services for client users
• Remotely guide users to deal with system and software problems, including system installation, debugging, use, and related software
• Troubleshoot and diagnose hardware failures, inquire about scheduled spare parts, and coordinate follow-up maintenance.
• Special cases are upgraded in time, and cooperate with other teams to solve user problems.
• Clearly and completely record case information in the system according to the process.
• Find out the user's usage needs, and recommend upgrading products and configurations to improve the user's experience.

Interested candidates, please send over your resume to [email protected]

Responsibilities:-

• Respond inquiries via phone, email or in person
• Coordinate with internal secretarial teams to deliver client services, eg: assist in client due diligence
• Ad-hoc administration in other work areas as and when required/necessary

Requirements:-

• 'O' level, NiTEC, Diploma, Business Admin or equivalent
• Fresh graduates will be considered for junior position
• At least 3 years of relevant work experience
• Good oral and written communications in English are essentials
• Independent, multi-tasking, good personality with positive attitude