Total 542 Customer Service job vacancies in Toa Payoh

Are you looking out for an office receptionist role? Here's an opportunity!

You are responsible for providing support to the multidisciplinary clinical team in the administration of patient records and registration of caregiver training programme as part of HCA’s palliative care support programme. You will make home visits to obtain personal documents of caregivers, follow the guidelines on administering means testing for patients and submit the results of means testing to MOH. You will also assist in conducting patient feedback surveys and collating caregivers’ feedback in the patient care system.

The scope of work will generally encompass the following duties:

• Perform all administrative duties for home hospice patient records, including setting up of new files and closing of files
• Lend a listening ear to patients and their family members and alert the clinical team when patients or their family members have any social problems or needs e.g. bereavement and grief counselling
• Conduct means testing interviews with patients’ family members, including assessment of household income, computation of MOH subsidies and obtaining necessary documentation from them
• Administer any subsidies given to patients e.g. MOH, NCSS, NTUC Income, IDAPE etc
• Open a new case file for every registered patient and make the first phone call to introduce HCA services
• Check to ensure accuracy and confirm the home visit records provided by the doctor, nurses and the psychosocial services team
• Conduct the customer satisfaction survey with patients and collate their feedback
• Perform audit checks of all closed files to ensure that all visits are recorded, forms are correctly filled in by the clinical team and signed
• Provide regular weekly/ monthly reports
• Support the coordination and preparation of the Caregiver Training Programme at the Satellite Centres
• Support the Sunflower Remembrance events and other bereavement programmes
• Any other duties as assigned

Who you are

• Minimum GCE “O” levels
• Preferably with 5 years of relevant experience
• Good communication and interpersonal skills
• Good multi-tasking and time management skills
• Meticulous and systematic
• Able to work independently and in a team
• Able to work efficiently in MS Excel, Word and PowerPoint
• Previous experience in an administrative role and familiarity with the healthcare environment will be an advantage
• Candidates who are able to work part-time or temp may be considered

Remuneration will be commensurate with the candidate’s qualifications and experience.

If you are ready to make a difference and be part of a greater purpose, please submit your application with the following details:

• Detailed resume
• Current and expected salary
• Two referees, both whom are your ex-supervisors who can comment on your suitability for the position

We regret that only shortlisted candidates will be notified

COMPANY DESCRIPTION

Established since 1981, Care Corner Singapore has been a steadfast pillar of support for those in need and the less privileged within our community. Our journey spans over decades, dedicated to making a meaningful difference in the lives of others. At the heart of what we do is our core values of integrity, Compassion, Authenticity, Respect and Excellence as we continuously strive to develop new innovative programmes to support the needs of our community.

At Care Corner, we offer a positive and collaborative work environment that promotes staff wellbeing and believes in the development and growth of our people. We recognise that our employees are our greatest asset.

Join our team and be part of an innovative organisation where every role contributes to making a meaningful difference in the lives of individuals and families. Whether you are an experienced professional or just starting your career, if you are seeking a rewarding opportunity to be part of something bigger than yourself, we invite you to apply today.

Visit us at www.carecorner.org.sg to learn more about our organisation and available opportunities.

RESPONSIBILITIES

1. Support team in monitoring of seniors' physical and mental health and well-being: 

• Conduct visual check and take/monitor vital signs 
• Act on clients' irregular conditions, report to senior care staff or supervisor and caregiver, if necessary, record in communication notes, submit incident report where needed
• Identify changes in seniors' well-being/behaviours, report to caregivers, plan and monitor Individualised Care Plan (ICP)  with Physiotherapist or Occupational Therapist.
• Respond to emergency and accidents. Use of PPE if required
• Administer medications following SOP, after being trained 

2. Provide high level of customer service and engagement:

• Plan and lead in exercises and activities for the seniors
• Serve meals and teabreaks
• Provide personal care to seniors to carry out their routine activities, being attentive to their needs and ensure their safety in the centre.

3. Ensure safety and cleanliness:

• Assist seniors in toileting.
• Mobility and transfer safety after being trained
• Follow infection control procedures, maintain cleanliness and safety of the premise
• Provide support as a transport escort to send and fetch clients to and from centre, if BCLS-trained. 

Minimum 1 year of working experience in healthcare/eldercare setting is preferred or possess any of the following:

• Diploma in Healthcare Management or Gerontology
• WSQ Diploma in Social Service
• SGUS programme for Care and Coordination (Community Eldercare)
• WSQ Certificate in Healthcare (Therapist Support or Nursing)

Requirements:

• Only Singaporeans
• Passionate and patience in serving the seniors
• Required to attend to seniors who are mostly mandarin/dialect-speaking. Proficiency in mandarin and/or dialects is essential
• Humble, willing to learn, team player
• Self-driven, willing to take on challenges
• Able to drive is an added advantage.

Location: Toa Payoh

Thank you for your application. We regret that only shortlisted candidates will be notified for interviews.

Job Descriptions:

To provide TCM medical consultation and advice to patients
为顾客提供中医医疗咨询和建议

Based on traditional Chinese medicine theory, provide and advise appropriate medical treatment and dispense medicine to patients
根据中医理论，为顾客提供和建议适当的医疗和配药

Good basic salary
高工资

Good company benefits and attractive remunerations for the right candidate
良好的公司利益和福利

Leave and Medical Benefits
休假和医疗福利

Insurance Benefits
保险福利

Salary Increment after probation
试用期后加薪

Good Career Development and Overseas Exchange Opportunity
良好的职业发展和海外交流机会

Job Requirements:

Min 10 years experience in Singapore
最少10年在新加坡工作经验

Possess at least a Diploma in TCM
至少拥有中医文凭

Working Hours:
5 working days, 10am – 7pm

Key Responsibilities:

Develop and maintain the company’s website, ensuring a seamless user experience for students and staff

Create and optimize web-based learning platforms, integrating e-learning tools and content

Implement online enrollment, course booking systems, and student portals with secure access

Collaborate with the marketing team to design and develop landing pages, lead generation forms, and promotional web content

Integrate payment gateways, course management systems, and other third-party applications

Troubleshoot and resolve website issues, ensuring optimal performance across browsers and devices

Optimize websites for SEO and ensure compliance with web accessibility standards

Monitor and analyze web traffic, suggesting improvements to user interface and engagement

Stay updated with the latest in web development technologies and best practices, especially in the education and training sectors

Ensure web platforms are secure, adhering to data protection and privacy standards.

Requirements:

Proven experience as a Web Developer, preferably within the education or training sector

Strong understanding of front-end technologies such as HTML, CSS, JavaScript, and responsive design principles

Experience with web development frameworks

Knowledge of e-learning platforms, learning management systems (LMS), and content management systems (CMS)

Familiarity with backend development and database management .

Strong understanding of SEO principles and best practices

Excellent problem-solving skills and ability to work on multiple projects simultaneously

Bachelor’s degree in Computer Science, Web Development, or a related field (or equivalent experience).

Preferred Qualifications:

Experience in building or maintaining platforms for online learning or certification processes

Familiarity with real estate software, training tools, or course management systems

Experience with cloud hosting platforms such as AWS or Google Cloud

Job Description

• Oversees team operations and daily performance while providing guidance and coaching.
• Monitors transactions to ensure that client service quality consistently meets established standards.
• Distributes tasks effectively, manages workloads and backlogs, and makes necessary adjustments.
• Identifies opportunities for improvement and implements new structures and processes as needed.
• Promotes team discipline, communication, and morale to enhance collaboration.
• Engages with clients to execute service recovery actions when service levels fall short.
• Regularly updates the team on current products, services, and operational procedures.
• Ensures team members are informed about new developments within a specified timeframe to perform their roles effectively.
• Collects and reports relevant statistics daily, weekly, and monthly as part of their responsibilities.
• Performs additional duties as assigned by management when required.

Requirements

• At least 3 years of experience in IT support, including 1 year in a leadership or supervisory capacity.
• Proven track record of managing and motivating teams to meet performance targets and deliver excellent customer service.
• Strong communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels.
• Demonstrated problem-solving skills and a proactive approach to identifying and addressing issues.

- Location: Kaki Bukit, walking distance from MRT

- Experience in technical Hands On M&E

- Salary: Up to $4,000

- Interested applicants, kindly email me at: [email protected]

Responsibilities:

• To perform calibration, engineering assessment, preventive maintenance, corrective maintenance, troubleshooting, on-site installation and commissionin
• To provide quotation for repair parts replacement work
• Assist on customers technical inquiries

Requirement:

Diploma in Electrical Engineering

Roles & Responsibilities

To provide quality back & shoulder and full body massage services.

At least 1 year experience in massage establishment.

Able to work on weekends and public holidays.

Customer oriented with pleasant personality.

Must have at least one of the WSQ Certification in Full Body Massage/ Holistic Massage.

Minimum 1 year of experience as a Beautician in beauty salon/spa

Facial skills

Beauty services skills

Manicure and pedicure skills

Provide professional advices for clients.

Attend to walk-in customers

Ensuring work area is clean and sterilised after each use

Salary 1800 -5000

Full Time Position

Able to converse in different languages

The Technical Support Assistant (Junior) (contract-based, yearly renewal) is to assist our clients with all technical-related issues.

The candidate will be required to respond to the reported tickets and assist clients via remote access or on-site, which may include installing software systems, diagnosing and resolving issues, installing upgrades, co-ordinate with Development and Infra teams.

During software testing and deployment, the candidate will be expected to work in shifts around the clock and odd hours to support the activities.

The responsibilities of the Technical Support Assistant (Juniore) include the following:

• First level of analysis and responding to technical support tickets.
• Contacting clients to find out the nature of the technical issue.
• Assist and coordinate with the maintenance and development team for troubleshooting.
• Diagnosing and troubleshooting software, network, database issues.
• Traveling to clients' offices or Data Center within Singapore.
• Rotate in shift work during software testing and deployment.
• Maintaining good client relations.
• Ability to proposing simple and effective solutions.
• Documenting the detailed analysis of the ticket and reporting.
• Excellent Team player.

Requirements:

• Diploma in computer science or information technology-related field
• Knowledge of code execution, web services, and API e.g. C++, Java, RoR, Ansible, Unix, SQL Command.
• Knowledge of scripting (Shell, Perl) is good to have.
• Ability to troubleshoot complex software, hardware, network issues.
• Excellent written and oral communication and articulating the observation and problems noticed.
• Critical thinker.
• Good interpersonal skills.

Job Objectives/Job Summary:

As a Customer Service Executive, he/she is required to ensure customers receive outstanding support and all their needs are met. He/she oversees the customer support department’s day-to-day functions as well as establishes standards and protocols to be used by the customer service team to promote customer satisfaction.

Responsibilities/Duties:

· Prepare quotations and submit to customers

· Handling/processing of customer sales order

· Monitoring of delivery status

· Logistic arrangement/coordination for local and overseas shipment

· To support sales personnel in new project coordination

· Supporting sales team in processing documentation for sales

· Ensure customer satisfactory are met

· Coordinating with internal department on job orders and requirement

· Follow standard operating procedures

· Any other ad-hoc duties as assigned by HOD

Job Description:

• Reception duties in welcoming visitors and directing them to the relevant office/personnel.
• Support Office Management as the centralised booking point for Sales Team to make restaurant (meals) reservations for all business meetings.
• Ensure premises security and access authority – issue access card, termination, change of access profiles and printing of cards.
• Track and replace office supplies including pantry as and when necessary to avoid interruptions.
• Handle office maintenance and activities such as ordering F&B for birthday celebration and special meetings, vendor maintenance of plants etc.
• Assist in office facilities management and office administration.
• Ensure the tidiness of reception area and meeting rooms, and with all necessary stationery and material.
• Support Marketing Dept on festive decoration and event decoration.
• Any other ad-hoc duties as assigned by Office Manager.

Job Requirements

• Diploma/NTE in administration, business or relevant field is preferred.
• Minimum 1 - 2 years of experience working as office admin or similar positions.
• Experience with administrative tasks.
• Experience of Microsoft Office and other office management tools and applications
• Good organizational and time management skills
• Be detail-oriented, and be able to handle multiple tasks effectively
• Able to prioritize and carry out routine responsibilities with minimum supervision
• Good command of written and verbal communication skills

About Us: We are an innovative company planning to be at the forefront of the food and medical equipment industries, committed to bridging the market gap between China and the ASEAN region. Our mission is to enhance cross-border trade and cooperation, bringing high-quality products to new markets and fostering sustaining growth.

The Role: We are seeking a dynamic and experienced Sales/Marketing Director to lead our efforts in establishing and expanding our sales and marketing channels between China and the ASEAN countries. This role is crucial for our strategic growth and requires a professional who is deeply knowledgeable about both markets. We also welcome candidates who has an interest to take an equity stake in the company given the seniority of the position.

Key Responsibilities:

Strategy Development: Craft and execute a comprehensive sales and marketing strategy tailored to the China-ASEAN corridor, focusing on food-related and nursing equipment products.

Channel Building: Identify, develop, and manage sales and marketing channels, including distributors, agents, and partnerships, to maximize market penetration and revenue growth.

Market Analysis: Conduct in-depth market research to understand trends, challenges, and opportunities within the China and ASEAN markets, adapting strategies as necessary.

Team Leadership: Lead and inspire a team of sales and marketing professionals, fostering a culture of excellence, innovation, and continuous improvement.

Stakeholder Engagement: Build and maintain strong relationships with key stakeholders, including suppliers, partners, and customers, to ensure alignment and drive mutual success.

Brand Advocacy: Champion our brand, ensuring our value proposition is clearly communicated and understood in target markets, enhancing our brand presence and reputation.

Requirements:

Proven Experience: A good level of experience in sales and marketing, with a significant focus on international trade, preferably between China and ASEAN countries.

Market Expertise: Deep understanding of the food and nursing equipment industries, as well as the cultural, economic, and regulatory landscapes of China and ASEAN markets.

Strategic Thinker: Strong strategic planning and execution skills, with a track record of successfully launching products and building markets in new territories.

Leadership: Exceptional leadership and team management skills, capable of motivating and leading teams towards achieving ambitious goals.

Communication: Excellent communication and negotiation skills, with fluency in English and Mandarin. Proficiency in an ASEAN language is a plus.

Adaptability: Ability to adapt to rapidly changing market conditions and business needs, with a problem-solving mindset.

Why Join Us:

Impact: Play a pivotal role in expanding the reach of high-quality food and medical equipment products to new markets, making a positive impact on communities.

Growth: Be part of a fast-growing company with ample opportunities for personal and professional development.

Culture: Join a team that values innovation, excellence, and collaboration in a supportive and dynamic work environment.

Application Process: To apply, please submit your resume, highlighting your interest and fit for the role.

We look forward to hearing from you and exploring how you can contribute to our mission in the China-ASEAN corridor. Join us in making a difference!

Responsibilities

- To attend service fault call, troubleshooting and rectification work at customers’ premises.

- To co-ordinate with the customer and sub-contractor for ad-hoc service works.

- To carry out periodic maintenance servicing.

- To provide technical support including installation, testing and commissioning.

- To provide standby after-office hours.

- Able to work independently.

- Able to travel for overseas jobs.

- Able to work in Construction Site.

Qualification Requirements

- ITE Nitec and above / Technical certification or Diploma in Building Services / Security / Electronics Engineering / Electrical Engineering / Related working experience.

- Basic technical knowledge on ELV, Networking and Security Systems (Public Address (PA), CCTV and Card Access) will be an advantage.

- Applicants with experience in Bosch Public Address System, Integrated BIS, Video Management System & Stentofon Intercom will be an advantage.

- Preferred with Class 3 driving licence.

1 Broad Function

• Assist the head of department in managing feedback, appeals and executing of organisational service initiatives.
• Assist the head of department to nurture and maintain a high level of service quality, tapping on innovation and creativity, towards organisational and operational excellence.

2. Responsibilities

• Responsible for managing feedback and ensuring service recovery. This includes working with heads of departments in investigations and facilitating family conferences and replies.
• Execute organisation-wide service quality initiatives and projects to continually improve service standards, as well as provide active support for training, working with stakeholders on training needs and materials.
• Prepare quarterly reports on service initiatives and progress, as well as preparing monthly reports on service performance indicators.
• Develop the service programme as part of the annual Quality Week such as service day and quizzes.
• Help to highlight areas of improvement from feedback management and suggest improvement in workflows and processes, working across the organisation to help ensure smooth delivery of care and service. These include use of quality improvement tools and working with stakeholders.
• Support and execute duties relating to service including, but not limited to, putting up abstracts/consolidating data for award submissions, national surveys, collating and analysing feedback.
• Any other duties assigned by the Reporting Officer.

Requirements

• Candidate must be able to start immediately
• Recognised degree, preferably in Business, Hospital Management or any other healthcare-related discipline.
• At least 3 years of experience.
• Experience in service quality and complaint management.
• Experience in healthcare management and administration is preferred. Experience in service industries will also be useful.
• Proactive self-starter with an analytical and creative mind.
• Good people, planning communication, systems thinking, writing and presentation skills.
• Good spoken and written English, and ability to speak and read another language will be preferred.
• Meticulous and organised, and able to manage multiple projects.
• Able to work autonomously and establish a strong internal network to ensure effective collaboration to achieve desired results.
• Proficient in Microsoft Office tools.

*Please note that this is a 6 month's contract*

As a Customer Service Agent/Officer, you'll be a key part of creating a positive travel experience for our passengers. Whether you're assisting passengers at the check-in counter, providing exceptional service in our exclusive lounges, coordinating departure activities or leading a team of dedicated professionals, your contributions will be invaluable.

Key Responsibilities:

• Manage check-in processes: Ensure accurate documentation and boarding passes are issued.
• Assist and guide passengers: Guide passengers using Self-Service Kiosks and Auto Bag Drops, escort transit passengers between the arrival gate and the Transfer Holding Area and assist passengers who require special accommodations or support.
• Perform gate handling: Coordinate departure activities, communicate with airline crews, and work collaboratively with various departments to ensure a timely and efficient departure.
• Provide exceptional customer service: Assist passengers with a friendly and professional demeanour, creating memorable and positive experiences.

Salary & Remuneration:

• Basic Salary from $2,000 - $2,500
• Monthly allowances up to $500
• Sign on bonus up to $5000
• Eligible for OT
• Variable Bonuses (AWS / Performance Bonus)

Requirements:

• Minimally NITEC / Higher NITEC / Diploma
• Prior experience in customer service is a plus but not required
• Excellent communication and interpersonal skills
• Keen learner who can work independently and as part of a team
• Must be able to commit to rotating shifts (morning/ afternoon/ night)

If you're passionate about providing exceptional customer service and looking for a rewarding career, we invite you to join our team. Apply now!

Dynamic Human Capital Pte Ltd (EA Licence No: 12C6253)
Lisa Chi (R24124761)

Our Hopsital Client is seeking highly motivated individual to join them as Clinic Assistant / Patient Service Associate. Successful candidate will play a crucial role in providing exceptional frontline services, ensuring smooth clinic operations, and fostering positive patient interactions.