Total 2,003 Customer Service job vacancies in Woodlands & Tuas, North West

At One World International School (OWIS), we are looking for passionate, adaptable educators who enjoy teaching students from diverse cultures. OWIS provides an individualised approach to learning that nurtures every aspect of child development. In addition to versatile learning spaces and a variety of extracurricular activities, we offer rigorous curricula that prepare students to be future innovators and leaders.

We're an IB Primary Years Programme (PYP) World School, a Cambridge International School and an IBDP School. All teaching positions require a high proficiency in spoken and written English, a degree, teaching qualifications and ICT literacy.

Overall Responsibilities

• Provide specific intervention methods to the children in the areas of academic, behaviour learning, social and communication skills.
• Provide push-in/pull-out one-on-one/small group specialist remedial intervention in literacy and numeracy.
• Assess and monitor the progress of learners and set goals for improvement, including report writing.
• Assess, interpret and formulate individualised learning plans.
• Works cooperatively with all educators and families to support children’s learning and development.
• Prepares and updates lesson plans, reports, for students on the learning cycle.
• Manage clear and precise parent interaction.
• Participate in parent interaction and maintain clear and verifiable records of agreements.
• Engage with school teams to contribute to the safe and seamless running of the organisation.
• Take up extra-curricular activities. Be a part of school events, assemblies, staff training, meetings etc.
• Promote the health and safety of assigned classes.

Requirements

• Minimum two (2) years of relevant full-time learning support experience as a qualified teacher.
• Candidates must at least possess a Bachelor's degree in Education and qualifications in learning support/learning difficulties/dyslexia teaching and certification and/or membership with local/international professional bodies.
• Familiar with common learning support/remedial/reading intervention programs, theories, tools and methodologies for identification and assessments.
• Must have strong knowledge and experience of the IB PYP curriculum and integration of learning.
• Experience in an international school environment (preferred).

Work Location: Nanyang Campus (Jurong West)

• Company bus to and from work at multiple MRT stations.
• Working location: Jalan Buroh
• Monday-Friday, 8.30am-5.30pm (Hybrid)
• DKSH is a certified Great Place To Work!

Job Summary

The Coordinator of Client Management Support plays a pivotal role in ensuring the smooth and efficient operations of the client management team. This individual will provide essential administrative and organizational support to facilitate effective client communication, relationship management, and overall client satisfaction. The Coordinator will collaborate closely with the client management team, as well as various internal departments, to maintain high-quality service delivery and uphold the company's reputation for excellence.

Job Responsibilities

1. Client Communication: Act as a primary point of contact for clients' inquiries, requests, and concerns, ensuring prompt and professional responses. Collaborate with client management team members to gather necessary information and provide comprehensive responses.
2. Administrative Support: Assist in preparing and distributing client-related documents, contracts, and reports. Maintain accurate and up-to-date client records, ensuring data integrity and confidentiality.
3. Scheduling and Coordination: Coordinate client meetings, appointments, and follow-ups. Ensure that client management team members are well-prepared for meetings with relevant information and materials.
4. Issue Resolution: Collaborate with the client management team to address and resolve client concerns or issues. Escalate complex problems to appropriate team members while maintaining clear communication with clients.
5. Cross-Functional Collaboration: Collaborate with internal teams such as operations, and finance to ensure cohesive communication and alignment of strategies related to client management.
6. Billing: Monthly billing of all client warehousing activities.

Job Requirements

• Diploma in business administration or a related field (or equivalent work experience).
• Strong organizational and multitasking skills, with a keen eye for detail.
• Excellent written and verbal communication skills.
• Proficiency in using office software (e.g., Microsoft Office Suite, Google Workspace).
• Ability to work collaboratively in a team-oriented environment.
• Prior experience in client support, customer service, or administrative roles is preferred.
• Familiarity with SAP software and database management is a plus.

This position leads and directs the entire Customer Service and Quality Support department. She/he is responsible for ensuring quality requirements are met and as well as creating customer satisfaction and meeting customer’s expectations.

You will be tasked with:

Quality

• To ensures that the QMS processes are established, implemented, and maintained.
• To involve review and planning of internal audits, discussion with process owners, or even review of the processes in person to ensure they are properly maintained.
• Report to “top management” on the QMS performance and where improvements are needed.
• Conduct safety, quality and environmental system compliance audits
• To ensures that the QMS processes are established, implemented, and maintained.
• Review and verify inspection records, identifying and documenting any quality non-conformances, including root cause analysis, corrective actions and preventive measures.
• Assessment of customer requirements by liaising with relevant parties on managing queries, feedback, complaints and returns.
• To perform products and in-process acceptance activities based on approved specification and documentation as defined in respective process SOP.
• To review maintain and update company’s ISO documentation, and ensure compliance with the requirement of ISO Standard.
• To plan and perform a yearly internal and external audit.

Customer Service Support

• Develop and implement customer support policies and procedures that support employees to proactively handle and resolve customers’ issues promptly and effectively.
• Establish and harmonise all customer care processes with corporate initiatives including reporting and resolution processes.
• Establish, track and monitor customer satisfaction standards and other performance metrics.
• Manage coverage of telephone, email and remote-diagnostic service support to customers to provide technical support in a timely and effective manner for all our products.
• Liaise with customer and suppliers on products/ systems/ services delivered to meet the quality requirements.
• Assessment of customer requirements by liaising with relevant parties on managing queries, feedback, complaints and returns.
• To perform any other duties as assigned and required.

We regret to inform only shortlisted candidates will be notified.

Salary will commensurate with education and experience.

Infant care Teacher
MapleBear is expanding and we are looking for infant educarers to join us to grow the centre and YOURSELF together!

If you possess the following skills,

• Patient and sensitive towards needs of an infant
• Responsible and attentive towards the overall safety, health and well-being of the infants
• Good communication skills to connect with parents/ caregivers
• Able to work as a team with fellow colleagues
• Ability to organize tasks and manage time to meet many and varied deadline.

We will like to invite you to join a dynamic team who is passionate about nurturing and connecting with the young ones.

Education and Licensing Requirements:

1. Obtained at least a Certificate in Infant Care (CIT), Advanced Certificate in Early Years (ACEY), Higher Certificate in Infant Care (HCIC), or its equivalent
2. Diploma in Early Childhood Care & Education OR Teaching: ACEY L1/L2 certified
3. Fluent in English/ Mandarin(spoken and written) as lessons are conducted in English/ Chinese

Apply today to be a part of our MapleBear team and make a lasting impact on young learners' growth. Please email us at or Watsapp your resume 8512 5688

ROLE : Inside Sales Operation Support - Order and Logistic Management

• Sales Order Excellence: Take the helm of our sales order process, ensuring each customer’s journey from order to fulfillment is seamless and satisfying. To manage the accounts assigned to you by increasing the sales and developing new sales
• Logistic Coordination : Assign to SG logistics management , keeping our warehouse operations effective , support regular stock takes that inform business strategy and support sales success.
• Strategic Material & Stock Coordinating: Play a vital role as team member for internal Sale and Operation to collaborate with PMC , Sales and Product team to ensure stable supply chain and quality .
• Operational Dynamo: Propel efficiency through your involvement in the inbound and outbound logistics, demonstrating an eye for improvement and a knack for problem-solving.
• Customer Success Advocate: Act as a key contributor to our commitment to customer satisfaction, where your efforts in order execution and delivery management result in triumphant customer experiences.
• Other tasks assigned by supervisory or management

• Candidate must possess at least a diploma or above cert
• Must be keen in sales
• Excellent communication, interpersonal and presentation skills
• Able to work both independently and as an effective team member
• Bilingual proficiency in Mandarin and English will be advantageous
• 1 to 2 years relevant experience

Deployment:

Working Days: Alternate Week Shifts

Morning Shift: Mon to Thurs 6.00 AM to 3.15 PM; Fri 6.00 AM to 2.45 PM

Afternoon Shift: Mon to Thurs 9.15 AM to 6.30 PM; Fri 9.45 AM to 6.30 PM.

Scope of Works :

· Maintaining the general cleanliness of equipment and the workplace.

· Providing logistical support for school events and activities, including transporting, and arranging furniture and equipment

· Simple administrative and office work

· Assisting with the cleaning and preparation of equipment, apparatus, and substances for science laboratory lessons

· When scheduled to work on morning shift, assist in traffic marshalling in the morning when students report to school.

· Any other assigned duties e.g. escorting contractors and vendors for servicing work when needed

Responsibilities:

• Provide front-line support for key field service activities in line with client's requirements.
• Perform on-site maintenance service which includes preventive maintenance, testing & commissioning, troubleshooting and repair of service equipment.
• Preparation of service and calibration reports
• In-house repairs and service of portables & equipment
• Liaising directly with customers to ensure satisfaction with products and services.
• Perform various relevant tasks required by your supervisor or manager for the proper functioning of the department.

Requirements:

• Higher NITEC / NITEC in Electrical & Electronic Engineering, Mechanical Engineering, or equivalent
• Preferably 1 year of relevant work experience
• Possess good communication skills, able to work independently with minimal supervision
• Meticulous, self-motivated, positive working attitude and multitasking
• Possessing a Class 3 Driving license would be beneficial.
• Salary will vary according to knowledge and working experience

Join Us:

• Close-knit team with a warm and friendly working environment
• A rewarding and exciting career with excellent progression and employment benefits
• AWS, Company, Mid and End-Year variable performance bonus

Responsibilities:

• Follow up of Maintenance contracts to ensure continuity and to source for new maintenance contracts and close orders for maintenance.
• Inventory control for Service Division
• Assist in the field site testing where necessary.
• To perform calibration, engineering assessment, preventive maintenance, corrective maintenance, troubleshooting, on-site installation, and commissioning
• Perform troubleshooting and recovery tasks.
• Provide technical services to maintain and troubleshoot different electrical systems.
• Follow preventive maintenance work schedules to specified standards and procedures and maintain all relevant written records.
• Timely and professionally handle field service calls and issues arising from the field service visits.
• Timely complete and submit all required paperwork.
• Communicate with the customer to ensure satisfaction and implement any necessary corrective actions.
• Monitor equipment and machinery performance and conduct safety checks.
• Communicate with clients and technicians to ensure that services are delivered effectively.

Requirements:

• Diploma in Electrical & Electronic Engineering, Mechanical Engineering, or equivalent
• Preferably 3 years of relevant work experience
• Possess good communication skills, able to work independently with minimal supervision
• Meticulous, self-motivated, positive working attitude and multitasking
• Possessing a Class 3 Driving license would be beneficial.
• Salary will vary according to knowledge and working experience

Join Us:

• Close-knit team with a warm and friendly working environment
• A rewarding and exciting career with excellent progression and employment benefits
• AWS, Company, Mid and End-Year variable performance bonus

• 5 days, MNC, Salary up to $2800
• AWS, bonus, allowances, Transport (2 ways)
• Medical/dental benefits
• Warehouse working environment

Responsibilities:

• Assist operation / logistics manager in carrying out duties.
• Customer Order processing and monitoring shipment status.
• Shipment coordination with Forwarder and Trucker.
• Generate shipment report.
• Update and file shipping documents.
• Perform invoicing to customer.
• Assist program on daily report / data support.
• Perform shipment declaration.

Requirements:

• Well-versed in Permit Declarations, Customs Procedures, Import / Export / LC documentation, Major Exporter Scheme is preferred.
• Knowledge of SAP, WMS and Microsoft Office Applications.
• Customer service oriented with good interpersonal and communication skills.
• Positive, Independent, meticulous and team player.

Interested applicants, please send your resume to [email protected]

Job Description

• Process orders and coordinate with internal departments to ensure orders are fulfilled and delivered promptly with satisfaction
• Work with customers on product enquiries, delivery status and other administrative works
• Act as Customer Service officer and respond to all customer enquiries & feedback promptly (training will be provided)
• Administrative duties
• Prepare Quotation and Sales orders
• Support sales to ensure customer and product satisfaction.

Job Requirements:

• Minimum GCE 'N' levels or diploma equivalent
• Excellent communication skills, both written & spoken
• Proficient with MS Office Skills (Excel / Word)
• Team player with good problem solving skills
• Proficient in English & Mandarin

Job Description

· Able to provide recommendation and solution to customer in term of troubleshooting in accordingly to maker’s guidelines.

· Able to hand on and lead a team consists of engineer & technician to carry the job in anchorage, terminal, shipyard or during voyage repairs.

· Prepare Risk Assessment and plan for the work to be carried out.

· Work with internal and external stakeholders to achieve service excellence.

· Oversee the workshop operations and plan the workload accordingly.

· Responsible for continual improvement

· Other Ad-hoc duties as assigned by the Management.

Requirement

· Min Diploma in Marine engineering with 7 or more relevant working experience.

· Prefer with at least 4 – 5 years of sailing experience as Chief Engineer

· Good working knowledge in handling 2 stroke or 4 stroke engine or other machineries repairs whether is in workshop, onboard or during voyage.

· Positive mindset, Self-starter, team player, strong management skills and possess good analytical and solving skills and ability to work and adapt in a dynamic environment

· Able to lead and guide the team at short notice to achieve results.

· Able to travel and sail with the vessel when required at very short notice.

Job Scope:

• Manage fulfilment of daily orders from various online platforms.
• Ensure that products are displayed neatly and are sufficiently stocked.
• Check and update product inventory.
• Requisite stocks from main store and retrieve stocks from cold room.
• Assist in the packing and repacking of products
• Coordinate with other departments to ensure sales, products and deliveries are handled efficiently.
• Handle and follow up on walk-in and online retail customers’ enquiries and orders.
• Maintain hygiene and cleanliness in work area.
• Provide sales and administrative support to the team.
• Assist in other ad-hoc assignments.
• Candidates with work experience in Food/ Meat Industry is preferred.

Requirement:

• GCE O or N Level/ITE preferably with 1 year relevant working experience or equivalent.
• Able to work on Saturdays
• Good communication & interpersonal skills
• Good team player with friendly disposition
• Able to start work in short notice is an advantage

1. Manage fulfilment of daily orders from various online platforms.

2. Ensure that products are displayed neatly and are sufficiently stocked.

3. Check and update product inventory.

4. Requisite stocks from main store and retrieve stocks from cold room.

5. Assist in the packing and repacking of products.

6. Coordinate with other departments to ensure sales, products and deliveries are handled efficiently.

7. Handle and follow up on walk-in and online retail customers’ enquiries and orders.

8. Maintain hygiene and cleanliness in work area.

9. Provide sales and administrative support to the team.

10. Assist in other ad-hoc assignments.

The Group IT Service Delivery team strives to deliver a high-quality service and experience to the end-users in the organisation and constantly challenges the status quo to improve our capbility.

Our vision is to establish a modernized service delivery ecosystem through digitization, data analytics and intelligent process automation. You will be working with a team of energetic and passionate people who wants to bring new digital experience and productivity in the work culture.

The Service Delivery Specialist is responsible in facilitating the change of our work infrastructure for the future by enabling and empowering our staff members for the digital age. The candidate will work closely with various IT teams to understand the use of the various technology in the organisation, apply their creativity and create educational content that enhance the learning experience of the employees.

• Co-lead the change of our work infrastructure for the future by enabling and empowering our staff members for the digital age
• Colloborate with business stakeholder to curate programs to promote digital literacy within the organisation.
• Work with IT team to understand business requirements, provide mapping to ServiceNow workflow processes and automate processes to drive efficiency and productivity
• Improve colleague experience using IT services and building out solutions as appropriate
• Keep up with industry trends, and work with software developers on initiatives such as new robotic/workflow automation tools and mobile apps
• Provide insights, advice and hands-on technical expertise to staff members in need.
• Identify areas for improvement and develop solutions to improve engagement with users as well as business partners.
• Assist the Service Delivery leads to drive adoption of new standards and operation processes.

Requirements:

• Diploma or Degree in Computing, Information Technology or equivalent.
• Minimum 2-3 years of software development experience using Java. Javascript, Powershell, HTML, REST API, or JSON
• Team player with a strong passion in IT service delivery and improving end-user experience.
• Fast learner with strong adaptability to new innovative ideas and technologies
• Good technical knowledge in device-related technology, e.g., Windows, iOS and Android.
• Good communication, writing and presentation skills.
• ITIL Foundation certification is preferred.
• Experiences in IT Service Management platforms and systems such as ServiceNow, Intune or Workspace ONE will be an added advantage.

**Position Overview:**

The IT Support Engineer is a key member of the IT department responsible for providing technical assistance, troubleshooting, and support to end-users within the organization. This role involves resolving hardware and software issues, setting up and maintaining systems, and ensuring smooth technology operations to enhance productivity and minimize downtime.

**Key Responsibilities:**

1. **Technical Support:**

- Respond to user inquiries and technical issues via phone, email, or in-person promptly and professionally.

- Diagnose and resolve hardware, software, and network-related problems efficiently.

- Provide step-by-step guidance to users on issue resolution or workaround solutions.

2. **End-User Assistance:**

- Assist users with software installations, updates, and configurations.

- Educate users on best practices for using hardware, software, and applications effectively.

3. **Hardware and Software Maintenance:**

- Install, configure, and maintain computer systems, laptops, printers, and peripherals.

- Perform regular updates, patches, and security measures on software and systems.

- Troubleshoot and repair hardware components as needed.

4. **Network Support:**

- Troubleshoot network connectivity issues, both wired and wireless.

- Assist in setting up and managing network devices, such as routers, switches, and firewalls.

5. **System Administration:**

- Maintain user accounts, permissions, and access levels.

- Assist in the administration of servers, domains, and other IT infrastructure.

6. **Documentation and Reporting:**

- Maintain accurate records of support requests, resolutions, and actions taken.

- Provide reports on recurring issues, trends, and improvements to management.

7. **Remote Support:**

- Provide remote assistance to off-site users, ensuring their technical needs are met.

8. **IT Projects:**

- Collaborate with the IT team on various projects, such as system upgrades, migrations, and implementations.

9. **Training and Knowledge Sharing:**

- Conduct training sessions or workshops for users to enhance their IT skills and knowledge.

- Share technical knowledge with colleagues to foster a learning culture.

**Qualifications:**

- Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience).

- Relevant certifications (e.g., CompTIA A+, Microsoft Certified: Azure

Fundamentals) are advantageous.

- Proven experience in providing technical support and troubleshooting.

- Strong knowledge of hardware, operating systems (Windows, macOS), and common software applications.

- Familiarity with network fundamentals, including TCP/IP, DNS, DHCP.

- Excellent problem-solving and communication skills.

- Customer-oriented approach and the ability to work well with end-users.

- Ability to work independently, manage priorities, and meet deadlines.

- Adaptability to changing technologies and environments.

**Benefits:**

include competitive salary, a dynamic work environment.

Benefits:

• Wide exposure across all industries

• Career Coaching

• 5 days work week

• Competitive incentive scheme

• Overseas incentive trips

Responsibilities

· Provide full spectrum of recruitment

· Work closely with business operation to identify manpower requirement

· Develop and implement talent acquisition strategies

· Create, propose and implement strategic effective hiring channels, procedures or techniques to improve recruitment measures & talent pipeline

· Effectively engage employees with daily operations needs

· Responsible for consolidation of weekly and monthly reports for operations needs and generate statistical report as and when required

· Be the point of contact to deliver value added services to both management and employees

· Others ad hoc duties as assigned

Additional Information:

· Good interpersonal and communication skills

· Ability to work independently as well as a good team player

· Ability to multi-task in a fast-past environment

Applicants who possess the relevant experience or interest are most welcome to apply.

For a quick response, you may WA to 6902 8748 in the following format.

Position applied:

Name:

Residential area:

Start date:

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Chong Wang Jo

Registration Number: R22109702

EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

• 5 days, MNC, Salary up to $2800
• AWS, bonus, allowances, Transport (2 ways)
• Medical/dental benefits
• Warehouse working environment

Responsibilities:

• Assist operation / logistics manager in carrying out duties.
• Customer Order processing and monitoring shipment status.
• Shipment coordination with Forwarder and Trucker.
• Generate shipment report.
• Update and file shipping documents.
• Perform invoicing to customer.
• Assist program on daily report / data support.
• Perform shipment declaration.

Requirements:

• Well-versed in Permit Declarations, Customs Procedures, Import / Export / LC documentation, Major Exporter Scheme is preferred.
• Knowledge of SAP, WMS and Microsoft Office Applications.
• Customer service oriented with good interpersonal and communication skills.
• Positive, Independent, meticulous and team player.

Interested applicants, please send your resume to [email protected]

About the role:

Maintain, service, testing, commissioning, troubleshooting, repair and clean Carrier owned HVAC equipment and related products in the workshop and various sites throughout Singapore and across Asia when required. This includes air-cooled and water-cooled systems from 10 RT to 600 RT; various sizes of air conditioners, pumps, air handlers, spot coolers.

Key Responsibilities:

As a Service Technician, you’ll be responsible for:

• Maintain,service, testing, commissioning, troubleshooting, repair and clean Carrier owned HVAC equipment and related products in the workshop and various sites Singapore and This includes air-cooled and water-cooled systems from 10 RT to 600 RT; various sizes of air conditioners, pumps, air handlers, spot coolers.
• Ensure all PPE is worn appropriately as work is performed in a variety of environmental conditions with exposure to outdoor temperature variations, noise, vibrations, gas or fumes, grease, cleaning solvents, degreasing agents, machinery and its moving parts, odors, and dust particles.
• Maintain accurate records for orders and inventory counts.
• Use power tools, hand tools, and other mechanical equipment.
• Communicate in a professional manner with co-employees, subcontractors, and customers.
• Perform other duties as needed, including general maintenance, cleaning, lifting, organizing, and general inventory counts.

Requirements:

We are looking for people who are good in chiller maintenance and technical servicing. If this is you, get in touch.

As a minimum you must have:

• Nitec, Diploma or Equivalent in Mechanical/Electrical/Electronic Engineering with 3 Years of Commercial HVAC experience.
• HVAC technical certification or HVAC equivalent
• Proficiency in servicing, troubleshooting, repair and cleaning HVAC equipment and related products.
• Refrigerant Handling license, SIC for Construction, Shipyard, Process Plant or training or experience in EHS & Risk Assessment is an added advantage.

Job Description

• - To train and lead a small group of Technician in trouble shooting, servicing and commissioning of Industries control system like Inverters, PLC, POD, Motors & DCS system
• - Understudy company's product and generate training procedure for both in-house Technician & customers
• - Assigning Technician's daily responsibilities and up keep of the workshop facilities and equipment
• - Assist customer service in any Technical related issue
• - Attending field related servicing or trouble shooting assignment

Requirement

• Only Singaporean need to apply
• - Diploma or Degree in Electrical or Electronic Engineering
• - Preferable with 1 - 2 years working experience in related industries with knowledge in PLC & Inverters trouble shooting skills
• - Possess good analytical & logical thinking skill
• - Good working attitude with Interpersonal Skill
• - Able to travel overseas with short notice and able to work under adverse situation or conditions.
• - Team Player & able to work with management in uniting the Engineering Team to fulfil company's objective

Responsibilities

- Trouble Shooting Of Inverters, PLC & UPS System

- Execute Overhaul & Repair Works

- Installation & Commissioning Duties

- Willing to perform hands on work & travel overseas

- Have logical analysis skill and able to work independently with minimum supervision

Requirements

- Only Singaporean need to apply

- GCE 0 Level, Nitec, High Nitec or ITE

- 'Added advantage if with Mechatronics, Electrical & Electrical Knowledge

- Good working attitude and able to exercise initiative

- Able to travel overseas with short notice and work irregular hours - Must be a team player with good interpersonal skill

Responsibilities :

• Attending phone calls / enquiries emails
• Preparing Quotations / Purchase Order / Invoices / Delivery Orders / Data Entry / Filings, etc
• Provide customer service activities, attending to customer's queries and feedback
• Liaise with customer and Engineering department
• Handle daily operation documentation and provide administrative support
• Responsible for arrangement of local and overseas couriers services / air freight / sea freight
• Co-operation with suppliers and forwarder on Incoming & Outgoing shipments
• Prepare minutes in meeting and monthly reports
• Any ad hoc duties required

Requirements :

• Minimum GCE 'O' / 'N' / NITEC / Diploma / Degree Level or equivalent with relevant work experiences
• Welcome for Fresh Graduate
• Proficient in MS Office Applications
• Positive attitude, organized and able to multi-tasks
• Self-motivated, structured, analytical, pro-active, well organized and able to work with minimal supervision
• Good team player with initiative & self-discipline and able to interact with all levels
• Excellent communication and organization skills

Job Description

e2i’s Career Centre is one of the key national nodes where jobseekers seek new opportunities and work towards being employed and employable. We are currently building our career and jobs centre operation team. Specific to the role, as a Specialist, you will be an integral part of the Career Centre operations, which runs the day-to-day activities and events of the career centre.

Your responsibilities include:

• Harmonizing processes across all career and jobs centres
• Have good understanding of the current employment landscape and the openness to find out more about current employability trends
• Ensuring that our data from various data sources are managed well, the collection process is streamline and accurate
• Prepare information in a reporting format for sharing with management to make decisions which will impact the lives of jobseekers who use our services
• You would need some experience dealing with clients as you would also liaise with internal and external stakeholders on career centre related queries
• Willing to be deploy to do career centres check at different touchpoints
• Able to work across-teams to manage events/activities deployment and tracking of masterlist
• Assisting in the cleaning and keying of data, and tracking of clients’ cases into case management system
• Creating solutions for process improvement in the provision of career services

Job Requirements

• Driven, result oriented and able to work independently.
• High proficiency in using systems, Microsoft Office tools, such as PowerPoint & Excel to analyse & present data.
• Meticulous, innovative and able to adapt to change – in the workplace and employment landscape.
• Team player with strong interpersonal, writing and communication skills.
• Able to relate to all levels of jobseekers/working people and cultivate a strong relationship with partners and stakeholders on career services matters.
• Able to work in a fast-paced environment and deliver the work within tight deadlines.

Only Singaporeans may apply.

Designation and salary will commensurate with experience.

We will only contact shortlisted candidates

Benefits:

• Basic salary + incentives pay
• Flexible working hours
• Leave entitlement up to 21 days
• Overseas recruitment
• Managerial level positions are available

Job Responsibilities:

• Provide full spectrum of recruitment.
• Work closely with business operation to identify manpower requirement.
• Develop and implement talent acquisition strategies.
• Create, propose and implement strategic effective hiring channels, procedures or techniques to improve recruitment measures & talent pipeline.
• Effectively engage employees with daily operations needs.
• Responsible for consolidation of weekly and monthly reports for operations needs and generate statistical report as and when required.
• Be the point of contact to deliver value added services to both management and employees that reflects the desired outcome of the company's people strategies.
• Other ad hoc duties as assigned.

Additional requirements:

• Good interpersonal and communication skills
• Ability to work independently as well as good team player
• Ability to multi-task in a fast pace environment

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

• Free Shuttle Bus Service (Jurong East MRT)
• Youthful & Dynamic Work Culture Environment
• Career & Growth Development

Roles & Responsibilities

Job Summary

If you enjoy working in a fast pace environment and the challenge of redefining what good service means to people, this position is for you.

Join JIJI.SG's operations and customer service team to help us improve and exceed our customers' expectations when they shop with us!

In the process, learn how operations is managed for an online store, from inbound operations such as freight forwarding and receiving shipments, to outbound operations such as picking and packing, working with 3rd party couriers and managing our in-house delivery fleet.

Most importantly, future team members must have a strong sense of dedication to our customers' happiness.

Job Description

• Responsible to deliver a customer-centric experience and assist customers across all channels including phone calls, emails and live chat.
• Going the extra mile to ensure customers’ needs and expectation are met.
• Actively involved in refining customer experience through customer feedbacks and observing daily operations.
• Proactive and initiative to constantly improve internal processes.

Requirements

• Strong communication and problem-solving skills to assist customers with any issues they face when they shop with us, including product enquiry, delivery or order related enquiry.
• Cheerful and friendly disposition when communicating with customers.
• Strong sense of dedication to our customers’ happiness.
• Process-oriented and good attention for detail.
• Accountable and responsible team-player.
• Able to work independently and also as a team.
• Past experience in either operations or customer service will be a plus.

What you will do:

As a Sales Engineer focused on selling service agreements, you will play a crucial role in maintaining and expanding our customer base. Your primary responsibility will be to engage with clients, understand their needs, and propose tailored service agreements that ensure the optimal performance and longevity of their equipment. You will work closely with our sales and technical teams to provide comprehensive solutions that meet our clients' needs and contribute to our revenue growth.

How you will do it:

• Customer Engagement: Identify potential clients and develop a deep understanding of their equipment and maintenance needs.
• Solution Development: Collaborate with technical teams to design service agreement proposals that align with clients' requirements and budget constraints.
• Presentation: Deliver persuasive presentations and proposals to clients, showcasing the benefits of our service agreements.
• Negotiation: Negotiate terms and conditions to secure service agreement contracts, ensuring they are mutually beneficial for both the client and the company.
• Relationship Building: Establish and maintain long-term relationships with clients, acting as their trusted advisor for service agreements.
• Market Research: Stay updated on industry trends, competitors, and emerging technologies to adapt your sales approach effectively.
• Reporting: Provide regular reports on sales activities, progress, and achievements to the sales manager.
• Product Knowledge: Maintain a strong understanding of our services, products, and the technical aspects of the service agreements offered.

What we look for:

• Bachelor’s degree in engineering or a related field (or equivalent experience).
• Proven experience in technical sales and/or hands-on experience, in either, HVAC, Fire, Security, or Building Management System.
• Excellent communication and presentation skills, able to explain and present complex concepts in an easy-to-understand manner. Strong in negotiation and interpersonal abilities, chosen candidate will need to participate in and sometimes lead negotiations with vendors and customers.
• Ability to work collaboratively with technical teams and develop relationships with all levels of clients
• Possess strong Hunter mentality, self-motivated, goal-oriented, and able to work independently.
• Excellent problem-solving skills and attention to detail.
• Willingness to learn with a growth mindset.
• Willingness to travel to customer sites within Singapore as needed.
• Familiarity with CRM systems, such as Salesforce, is a plus.

What we offer:

• Competitive salary
• Paid vacation/holidays/sick time
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy