Total 1,312 Customer Service job vacancies in d14 geylang eunos

Responsibilities:

The position of Technical Support is responsible for presales support to our sales team. Maintaining a high level of customer satisfaction.

• Provide technical consultation, system design and system solutions for all sales/SAM for SEA projects.
• Pre-sales activities support including site survey, client meeting, technical presentation, system demo, etc.

Quotation & Configuration Check

• Ensure all the system configuration and quotes are accurate for SEA region.
• Provide technical training for SEA sales team and technical team.
• Provide after sales technical support (project/CS) if any PM/engineer needs help.
• Provide T&C support for SEA projects.

On site client training

• Ensure quality of services following company standards and policies strictly, to deliver prompt and efficient response to all service requests within assigned region.
• Prepare customer training materials and deliver professional customer training.
• Attend internal training, improve skills.

Requirements:

• Min 3 years or above related working experience in security, electronic or small electronic project implementation and commissioning, preferably in a multinational environment.
• Basic IT knowledge in security hardware, network and database.
• Familiar with security access control system, CCTV and alarm system products / systems is an advantage.
• Candidates with technical presales background will be an advantage.
• Good communication and coordination skills.
• Client service oriented and quick learner.

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to shinleng.liew(at)cvistahr.com

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion

R23119309 | EA License 16C7883

About ONE Intervention Centre:

Officer, Marketing Support

(Based at Kaki Bukit Avenue)

Responsibilities:

• Perform operational and general office administrative checks and duties
• Work closely with Asset Management Team on end of lease process with client
• Coordinate on logistics arrangement and documentation
• Process orders secured by Marketing Officer
• Answering and responding emails and phone calls

Requirements:

• Possess a ‘O’ level / ITE / Diploma qualification
• Minimum 1 year working experience in similar capacity
• Good interpersonal and communication skills
• Familiar in logistic process will be an added advantage
• Proficient in Microsoft Office, particularly Excel and Word

COMPANY DESCRIPTION

Care Corner Singapore Ltd was founded in 1981, in a climate of changes in the early 1980s, as economic competition in the region intensified and the rift between the wealthy and the lower-income in particular the Chinese blue-collar workers, widened. Rev Tan Tien Ser and a group of passionate individuals believed that these marginalised people with lower income and little opportunities for a formal education could be helped to realise their potential and become more competent and fulfilled persons. Through a series of early outreach initiatives, Care Corner has evolved into an organisation offering a wide range of programmes and services delivered through various social service centres located island-wide. In a bid to stay relevant to the needs of the community, Care Corner has continuously strived to offer new and innovative programmes to support those in need and the less privileged.

RESPONSIBILITIES

Job Purpose

You will be part of the team to provide casework and counselling services for families, with the goal for families to achieve healthy family functioning, and to deliver divorce support programmes and services to families who are affected by divorce, with the goal for families and their children to achieve stability and self-reliance.

Job Roles and Responsibilities

Casework & Counselling

• Part of the Intake & Triage Team to conduct intake assessments for new intakesto identify needs, strengths, and risks and make necessary referrals for clients.
• Conduct counselling for individuals, couples and families who are experiencing stress due to marital and family-related issues.
• Conduct case management for clients and case conferences with stakeholders.

Support Programme & Workshops

• Plan, review and facilitate groupwork intervention for parents and children.
• Facilitate premarital and divorce related programmes and workshops to help equip couples and parents with knowledge that enhance relationships and skills to cope with life transitions.
• Facilitate and supervise visitation access of divorcing/ divorced parents with their children and ensuring that the session carries on smoothly and safely for both the parent and children.

Supervision

• Provide programme and practice/clinical supervision to junior Counsellor/Social Worker and interns/ Family Life Educators to ensure programme fidelity and quality service delivery.

Research & Practice

• Contribute to quality practice and professional matters in agency.
• Engage in research to evaluate activities and identify service gaps.
• Facilitate internal training for team / service point

Networking

• Support networking and advocacy sessions with partners and stakeholders

Job Requirements

• Master Degree in Counselling or Bachelor Degree in Social Work (preferably with a recognised certification in Counselling)
• At least 5 years of relevant casework / counselling experience in counselling, social work, or related work involving family, parents and children, and have experience in conducting training and workshop
• Preferably accredited member of SASW or clinical member of SAC
• Will need to work half Saturday (Tues - Fri : 8.30 am - 6 pm and Sat : 1.30-6.30 pm)
• Comfortable in conflict management
• Able to work in multiple site but primarily based in East

Master Degree in Counselling OR Bachelor Degree in Social Work (preferably with a recognised certification in Counselling)

Thank you for your application. We regret that only shortlisted candidates will be notified.

About the Role

- Installation and Commissioning of X-ray,

Eddy current and Ultrasonic Systems for NDT

applications

- Provide maintenance and warranty support

to customers

- Pre-sales application support to customers

- Provide training on operation of systems

- Spare part management for installed base of

systems

- 30% of regional travel to support overseas customers

About you

- Diploma in any Engineering discipline (Mechanical or Electrical Engineering preferred)

- Basic knowledge of Non Destructive Testing preferred but not mandatory

- 2-3 years of work experience in similar role

- Good communication and interpersonal skills with an outgoing personality

- Strong interest to learn and troubleshoot new products

- Exposure to automation is advantageous but not must

- Radiation related licence holder preferred, but not mandatory (willingness to attend courses to get the licence needed)

- Only Singaporeans need apply

- Class 3 driving license

Benefits/Perks

· 5 day work week

· Flexible working environment

· Salary commensurate with experience

· Health Insurance and medical benefits

About us

We are a German subsidiary established in Singapore for over 20 years with the missionto identify, source and supply qualityproducts and after-sales maintenance, repair, calibration services to our customers in thefield of Non – Destructive Testing (NDT) system and Quality Assurance & Control(QA/QC).

Roles & Responsibilities

. Assist & support sales team in providing quotations & order processing.

· Responsible for sales related coordination, document filing and other administrative functions.

· Handle day to day sales enquiries and support sales personnel

· Provide timely and effective administrative support to the sales team

. Process all sales orders and coordinate the end-to-end order implementation processes

Requirements:

· Proficient in Microsoft Office (Word and Excel)

· Able to work independently with minimum supervision and in a well-organized manner

· Able to handle Mandarin Speaking Customers

· Familiar with Auto count accounting software will be an advantage but not necessary

Additional Information:

· Working Hours: 9am-6pm (Mon- Fri)/ 9am-1pm (Sat)

· Opportunity to move up to sales role

Location: Senoko
Working Hours: Mon-Fri 8am - 5pm or 8:30am - 6pm; Alternate Sat 8:30am-12:30pm
Contract: 1-year contract (Renewable)
Salary: $1,900 + $150 allowance = $2,050

Job Responsibilities:

• Arrange appointments with customers.
• Handle phone and email enquiries regarding appointments and installation-related matters.
• Send reminder SMS/emails for appointments.
• Promote and attend to sales enquiries for the company’s services.
• Liaise with contractors on customers’ service matters.
• Station at the counter and attend to customer queries.

Requirements:

• Good communication skills.
• Good interpersonal skills and customer-focused.
• Highly motivated and team player.
• Computer literate.

Benefits:

• $150 counter allowance per month.
• Company transport (Mon to Fri) near Sembawang MRT.
• Medical benefits.

If you have the necessary skills and are looking to work in a dynamic and customer-focused environment, apply today to join our team!

EA License No: 05C3451

EA Personnel Name: Jess Woon Pei Chyi

EA Personnel No: R23119229

Job Description

• Handle customers’ enquiries (not limited to phone calls, email, live chat, instant messaging)
• Manage protocols (such as fire & emergency messages)
• Liaise with other department enquiries and requests
• Manage customers’ feedback
• Make accurate data entry to the CRM System and maintain records
• Participate in trainings, tests and audits when required

Pay Package

· Salary: Up to $2800*

· Yearly performance bonus: Up to 1 month of salary

Working hours (Shift and rostered)

• Able to work in any of the following shift: AM – 7:30AM to 5:00PM, MID - 9:00AM to 6.30PM PM – 12:30PM to 10PM, Shift shall be rostered. - With 1 hour of meal time
• 5 day work week, inclusive of 1 weekend work day

General Requirements:

• Able to work independently as well as in a team
• Proficient in MS Excel / office
• Customer service oriented

Skills Required

• CRM
• Customer Service Oriented
• Microsoft Office
• Customer Experience
• Interpersonal Skills
• Healthcare Administration
• B2B Accurate Data Entry

We welcome fresh graduates to apply, as training will be provided!

Representative Management

• Administer onboarding/offboarding of representative.
• Update of representative particulars or contact details.
• Conduct induction training for newly appointed representative on submission administrative process.

Correspondence Handling

• Handle emails coming through the department mailboxes and assign to team members in-charge of respective subject matter.
• Co-ordinate with respective stakeholders and team members to implement changes that affect operation process due to request from provider/ changes in providers’ handlings.
• Disseminate announcement from product providers to keep representatives informed on product/process update.
• Proper house-keeping of all archived emails for department.
• Ensure meeting of service level for all correspondences handled for all team members.

Service Quality

• Attend to general queries from field representatives, product providers or inter-department relating to submission process/policy/account matters.
• Handle escalated complex enquiries from representatives including Not-In-Good-Order (NIGO) or reject submissions. Work closely with Compliance on escalated cases to derive decision.

Sales Submission

• Support pre/post sales applications from representatives for submission to product providers.
• Meeting of KPIs – accuracy, quality output and service levels.
• Adherence to regulatory and internal guidelines for processing functions.

Systems & Others

• Prepare management or regulatory reports.
• Ensure Standing Operating Procedure (SOP) are up-to-date.
• Attend to ad-hoc audit requests.
• Work on enhancement for new system and perform User Acceptance Testing (UAT) for changes implemented and issue logs raised.
• Work closely with cross-functional teams for processing functions with interdependencies.
• Identify interdependencies when analyzing issues and proactive to propose resolution.
• Perform ad-hoc tasks as and when assigned.

Qualifications:

• Diploma in Business Administration or equivalent.
• Minimum 2-3 years preferably in banking/financial industry. Candidates with more experience will be considered for a senior role.
• Possess good knowledge in financial products (such as insurance and investment).
• Proficient in Microsoft Office applications.

Other competencies and traits:

• Pro-active, self-motivated and ability to work independently in a fast pace environment.
• Possess good leadership skills and ability to handle and work with different levels within/outside the organization.
• Display mature and professional disposition.
• Exhibit good interpersonal skills and good team player.
• Meticulous and possess keen eye for details.
• Ability to multi-tasks and take ownership of assigned tasks.
• Display mature and professional disposition.
• Good communication, time management and organizational skills.
• Compliance with company and regulatory guidelines.
• Self disciplined and motivated in a flexible hybrid work environment.

As we continue to grow our business, we are looking for a dedicated professional to join our team and play a crucial role in managing the fit and proper assessments for new agents and client advisors within our consumer distribution division.

Responsibilities:

• Responsible for conducting thorough fit and proper assessments under the Representative Notification Framework (RNF).
• Evaluate each candidate's suitability, making informed recommendations, and escalating any adverse findings for further review.
• Keen attention to detail ensuring all candidate documentation is complete and accurate.
• Key point of contact for candidates, hiring managers, and internal stakeholders, addressing any missing information or supporting documents required for due diligence checks, discussing funding schemes, and coordinating the signing of Agency Agreements.
• Conduct periodic reviews and checks, including quarterly reviews of representatives under enhanced monitoring, daily credit monitoring of representatives' financial statuses, and annual self-declarations from representatives.
• Support other Distribution Support functions, such as handling reference check requests, granting sales authority, and managing audit requests related to fit and proper assessments.
• Regularly review processes to streamline and ensure their relevance.

Requirements:

• Excellent communication skills will be essential in providing regular statistics and reports to our Distribution Channels about candidate and representative appointments.
• Minimum 3 years of experience in Distribution Support, particularly within the MAS Representative Notification Framework.
• A degree or diploma in any discipline is required, along with proficiency in Microsoft Office applications such as Excel, Word, and PowerPoint.
• Highly organized, focused, and able to work under tight timelines and pressure.
• Independence, self-drive, and a results-oriented mindset are essential, as well as meticulous attention to detail and strong interpersonal skills to influence stakeholders effectively.

THIS POSITION WILL PROVIDE GENERAL ADMINISTRATIVE SUPPORT

• Data entry and upkeeping of filing system
• Record minutes of meeting
• Assist in the preparation of deo / presentation materials
• Events and Travel arrangement
• Attend to queries
• Assist in the generation and distribution of documents for sales and accounts
• Any other duties assigned

REQUIREMENTS:

• PROFICIENT IN MANDARIN
• COMFORTABLE WITH THE ENGLISH LANGUAGE
• ABLE TO WORK A MINIMUM OF 5 HRS AND 3X A WEEK
• GOOD KNOWLEDGE OF MS OFFICE APPLICATION
• GOOD DIGITAL KNOW-HOW

THE COMPANY IS UNABLE TO SPONSOR WORK VISA

WE REGRET THAT ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED.

Responsibilities

Management of ICT Application Contract and Operating Budget

• Manage ICT Application contracts to ensure the project/application vendors meet contractual obligations.
• Track the projects’ expenditure and ensure meeting the agreed budget utilisation.
• Provide administrative support to all aspects of ICT procurement from seeking budget, calling tender/request for quotation/small value purchase, evaluation and award; raising purchase requisition/order, goods receiving, invoice tracking and verification/certification.
• Manage and monitor defects, issues and incidents of Authority’s IT applications and services to meet the agreed service level agreement.
• Develop guidance, process and procedures to continuously improve incidents management, escalation and system monitoring.
• Provide application support in all stages of IT application life cycle.

Management of ICT Application Security and Compliance

• Ensure compliance to Application Architecture, Agency IT Policies and Government IM8 policies relating to ICT Application services.
• Ensure security patches on ICT Application are timely updated in accordance to IM8 policy.
• Perform user access provisioning and conduct user access control. Carry out periodic user access review and log review.
• Facilitate and support IT audit activities with relevant parties.
• Manage and support ad-hoc security scans, patches and other security measures when required.

IT Operations Support

• Resolve escalated IT cases in an accurate and timely manner.
• Collate and report IT applications and operations statistics.
• Manage, support and track IT change management activities.
• Track, manage and ensure compliance of IT operational tasks and activities according to IT Policies and Standard Operating Procedures to uphold and maintain process standards Undertake and carry out ad hoc IT operation assignments and tasks arises from projects or day-to-day operation.
• Provide secretariat function for meetings/forums.

Requirements

• At least five (5) years of relevant work experience in IT project management.
• Knowledge in IT security and infrastructure designs and implementations, and working knowledge of software development methodologies and tools such as Microsoft Office and .Net framework are preferred.
• Experience in delivering and operating Government IT projects are also preferred.

You should posses the following skill sets:

- Project Management: Capable of overseeing project budgets, handling change requests, and ensuring projects are completed within financial constraints.

- Risk Management: Proficient in identifying, assessing, and mitigating project risks in a timely manner to minimize impact on project outcomes.

- Operational Management: Capable in developing and executing operational strategies to ensure systems reliability and availability to meet business objectives.

- IT Compliance and Quality Assurance: Able to understand the IT management and quality management policy to ensure that processes are adhered to established policies and guidelines.

- Communication and Stakeholder Management: Proficient in delivering clear and persuasive written and oral communication to effectively engage stakeholders.

- Personal effectiveness: Able to manage multiple tasks and effectively organise tasks in a dynamic and fast-paced environment, and work both independently and in teams with good interpersonal skills.

All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting.

1. Training needs, give consultations/assistance and health-talk to staff/customers/corporates, and maintain administration of training and service management.

2. Timely updates on product information to retail staff by developing:

· New product factsheets

· Product newsflash on need basis, e.g. competitor’s product comparison

· Memo on need basis, e.g. handling of negative news

· Key new product training (aka mini-training)

· Newsflash on monthly promotion mailer

3. Conduct staff on-site coaching

4. Ensure timely response to customer enquiries, feedback, appeals, etc.

5. Guide retail staff in handling customer’s enquiries, feedback, appeals

6. Training Scheduling, Service Audits and other administrative tasks

7. Any other ad-hoc duties assigned as and when by Superior

Job Requirements:

· Minimum Degree in Nutrition or related disciplines

· 1 year experience in relevant industry preferred

· Excellent and positive customer service attitude

· Good oral and written communication skills

· Good interpersonal skills

Working Hours:
Shift work (Morning & Afternoon only) *Rotating Shift

5 days work week

Responsibilities:

• Work closely with the Assistant Manager and provide courteous services to guests. Respond efficiently and tactfully to guests’ complaints, requests and inquiries.
• Provide courteous and efficient service, striving to fulfill each guests’ request whenever possible. Ensure all telephone calls are promptly handled within three rings.
• Handle cashiering functions and adhere to the residence’s Standard Policies & Procedure.
• Maintain good guest relations with in-house guests at all times, projecting a courteous and hospitable attitude.
• Be familiar with all room types and rates in the hotel, as well as their availability status and upsell whenever possible.
• Take ownership of problems and promptly handle guest complaints according to established procedures. Report to the supervisor for further follow-up when necessary and submit glitch reports as necessary.
• Ensure guest room security, emergency, and fire procedures are followed, and encourage the use of Safe Deposit boxes (El-Safe) while adhering to related policies & procedures.
• Acquire knowledge of hotel facilities, functions, major city attractions, and events to provide accurate information to guests upon request. Maintain a professional, courteous working relationship, and ensure effective communication with all hotel personnel.
• Maintain a well-groomed appearance and a tidy work area, upholding the highest standard of personal grooming.

Requirements:

• Strong organization and time management skills
• Excellent communication and interpersonal abilities
• Able to work independently

How to Apply:

Please prepare your updted resume (Include your current salary and expected salary) and email to [email protected]or Whatsapp +65 8512 8044

We regret only shortlisted candidates will be notified.

EA License No: 05C3451
EA Personnel Reg No: R2198644
Ellen Lee Wei Xin

• Seeking candidates with skills with some e-commerce knowledge, customer service, order processing, data entry, coordination on deliveries, computer knowledge in Microsoft Excel proficiency, good communication abilities, and general administration work.
• Fresh graduates from ITE are encouraged to apply.
• 5.5 days a week (Saturday alternate off)
• Job Training will be provided

Job Title: Administrative Support Assistant

Job Overview:

We are seeking a highly organized and detail-oriented Administrative Assistant to support our team. The successful candidate will handle a variety of administrative and clerical tasks to ensure efficient operation of the office.

Responsibilities:

• Entry and update daily required reports

• Coordinate with sales team to handle their stock replenishment requests and queries

• Ensure inventory accuracy and entry replenished stocks into outlet's POS system.

• Liaise with sales managers to work out and prepare monthly slaes team schedule

• Develop and maintain a filing system

• Assist in ordering of stocks and office supplies

• Submit and reconcile reports

• Provide general support to visitors

• Assist in the drop off and collection of shopee and Ninja parcels

Requirements:

• Fast learner

• Working knowledge of office equipment, like printers and fax machines

• Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)

• Excellent time management skills and the ability to prioritize work

• Attention to detail and problem-solving skills

• Excellent written and verbal communication skills

• Strong organizational skills with the ability to multi-task

Requirements

• 5 Days Work Week ( Alternate Saturday Off )
• Salary Range : $2500 to $3200 ( Depending on qualifications and years of relevant experience )
• Must have passion to meet people and customer service oriented
• Minimum Nitec in Automotive Engineering or any Technical Diploma
• Valid Class 3 driving license a must
• Able to work independently
• 3 yrs in automotive experience or with experience in hospitality industry
• Proficient in Microsoft Office
• Able to converse in other non-English speaking languages.

Job Description

• Attend to customer’s vehicles to determine the work scope needed, provide technical advices and quotation for consideration and acceptance.
• Manage customer’s expectation and co-ordinate with service providers to meet customer’s demand
• Work with workshop to deliver efficient and effective aftersales services
• Check invoices for correctness before billing and explain individual items to customer
• Raise technical query to Technical Team when unusual trend on vehicles is spotted
• Test drive with customer if necessary.
• Perform other related tasks as assigned by superior
• Submit Customer Incident Form in system to address customer concern
• Follow up with customer and solicit feedback on repair including scheduling for next service appointment.

Interested applicant, please indicate current and expected salary in your resume and email to [email protected]

As Assistant Care Manager, you play a pivotal role in the overall administration of the home, ensuring the well-being of elderly residents, both new and existing, is properly addressed.

Responsibilities and Competencies:

• Collaborate with the Assistant Operations Manager to ensure efficient operations, processes, and execution by maintaining a strong grasp of existing policies, guidelines, and systems.
• Participate in budget planning and resource allocation alongside the Ops personnel.
• Conduct admissions assessments for new applicants and provide orientation for newly admitted residents.
• Review and coordinate programs and activities that contribute to the residents' overall well-being, including medical appointments, medication administration and individualized care plans.
• Assess residents' activities of daily living (ADL).
• Plan and organize programs and activities for residents, evaluating, revising, and initiating new programs based on evolving needs and circumstances.
• Collaborate with community partners to effectively address the diverse needs of seniors.
• Liaise with next of kin (NOKs), authorities, medical institutions, etc.
• Implement disciplinary interventions for residents exhibiting inappropriate behaviour.

Job Requirements and Qualifications:

• Degree or equivalent professional qualifications.
• Preference will be given to candidates with a background in Nursing, Social Work, Allied Health, or related fields.
• Minimum of 3 years of experience in social services, community, eldercare, or hospital settings.
• Strong communication and interpersonal skills.
• Demonstrates genuine compassion and commitment to caring for seniors.
• Dynamic and motivated individual with a strong dedication to continuous improvement and achieving excellence in their work.
• Effective communication skills, able to lead and collaborate within teams.
• Excellent organizational skills, capable of multitasking in a fast-paced environment.
• Proficient in multitasking and time management, skilled at prioritizing tasks.
• Team player with the ability to collaborate with internal and external partners.
• Self-driven with the capability to work under pressure.
• Good computer skills and proficiency in MS Office applications.
• Able to work on weekends and Public Holidays.

• Check for upcoming job like ah-hoc, call service
• Prepare working schedule, daily report
• Arrangement service appointment with the client/s;
• Performs all general administrative tasks;
• Handles incoming/outgoing mails and answers phone calls, including customer enquiry;
• Provides administrative support to sales and service department;
• Generate Purchase Order, Quotation, Delivery Order & Invoices;
• Any other ad-hoc duties as may be assigned.

FIVE FIGURE INCOME POTENTIAL - Guaranteed base salary, and commission based on gross sales revenue. Current car sales executives are earning $6K /month, but if you are hungrier, we believe $10K is not a problem.

For someone new to this industry, training will be provided

Candidate must be an individual that is highly motivated, hardworking, charismatic, team player, self-reliable who is currently looking to launch a career with great earning potential. A proven sales individual who understands how to target a prospect, build solid pipeline of opportunities, and exceed the sales targets

Responsibilities:

• Answer customers’ enquiries via telephone and/ or email and serve walk-in customers.
• Develop and follow-up on sales lead from various sources including social media platform.
• Responsible for achieving individual sales targets set by the company.
• Display ethical conduct and practice in all business dealings.
• Maintain showroom cleanliness and manage day-to-day operations.
• Provide loan package breakdown to customers and handle sales related paperwork.

Requirements:

• Well-spoken and service-oriented
• Possess Class 3/3A Driving License
• Good communication interpersonal skills
• Preferably experience in sales and service background, ex Insurance agent, steward or stewardess and property...

Job Types: Full-time, Permanent

Pay: $4,000.00 - $15,000.00 per month

Benefits:

• Cell phone reimbursement
• Company car
• Employee discount
• Flexible schedule
• Professional development

Schedule:

• Day shift

Supplemental Pay:

• Commission pay

Apply for Position

The role requires the incumbent to manage ERP applications for Asia Pacific companies, providing daily support and implementation.

The individual will coordinate with the Japan ERP team for new project promotions and ensure seamless operations.

Duties and Responsibilities:

• Project management for Asia Pacific companies' ERP applications.
• Provide daily support and implementation for ERP applications.
• Coordinate with the Japan ERP team for new project promotions.

Job Requirements:

• Qualifications: Degree in Computer Science, Information Technology, or related fields.
• Experience: Familiarity with IT application support, SDLC/Agile methodologies, and strong data analysis skills, including SQL knowledge.
• Other Requirements:Good knowledge of ERP systems.
  Possesses good interpersonal skills; project management experience is an advantage.
  Demonstrates analytical and multi-tasking capabilities.
  Able to work independently, be a good team player, and communicate effectively.
  

Apply for Position

Basic IT knowledge

Contact Centre Experience

Customer Service Skills

Ability to Multitask

Ability to handle difficult customers

Ability to draft professional email respond back to customer

Familiar with smart TV operation and handphone application (download application/ install/ uninstall)

Familiar with internet surfing on the PC

Basic troubleshooting of PC and software

Willing to work on weekends and Public Holiday

Working hours 8:30am to 8:30pm / 1pm to 1am

Rotating shift (2 days work 2 days off)

Working location at Kaki Bukit office

Must be able to converse in Mandarin (to communicate with Mandarin speaking callers)