Total 313 Customer Service job vacancies in joo koon

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Parkway Parade)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Customer Service Ambassador

Monthly Salary - $2,000 - $2,500

Working time – shift work; 7am - 3pm; 3pm – 11pm

6 days work (Inclusive of Sundays and Public holidays)

Roles & Responsibilities

• Check-in/out of guests, issuance of key cards and amenities
• Front desk cashiering duties, including sales collection of room deposits and payment
• Handle walk-ins, emails, phone inquiries, and Internet hotel room reservations
• Answer inquiries about hotel services, directions, local attractions, etc.
• Maintain updated records of bookings and payments, practice of all governing regulations to lodging operations, compliance to PDPA, etc.
• Handle and resolve guest complaints and special requests in a professional manner, ensuring prompt actions at all times
• Checking of rooms upon completion of Housekeeping
• Control stock of all linens, amenities and supplies
• Minor rectification of issues and other incidents
• Co-ordinate/liaise with other co-workers to ensure smooth operation of the apartment
• Perform any other duties as required and directed by the Management

Requirements

• Basic operation of Point-Of-Sale machine and Property Management System software
• Able to multitask and work independently
• Has initiative and enjoys problem-solving
• Independent and reliable with good conduct and health
• Positive attitude and warm personality
• Great guest relation skills
• Attention to detail
• Good teamwork

Education & Certification

• Minimum Higher Nitec
• Fluent in English and one other language
• Very good written and oral skills.
• Computer literacy
• Relevant hotel customer service experience would be an advantage.

*Roles & Responsibilities*

Seeking talents and professionals who are experienced with Client Relationship and Customer Service to join our team at The Gentle Vet!

Whether you’re an experienced client relationship professional, an operations tour de force, or simply a people-oriented person with a heart to serve, The Gentle Vet will always be an open door for you!

We offer competitive remuneration and the chance to work in an environment with our companion animals.

We aspire to provide dynamic customer service and exceptional hospitality, and ensure our patients and clients receive the very best care whilst with us.

*Main duties:*

Client Relationship Professionals are important members of today’s modern veterinary team. They work alongside veterinary surgeons and veterinary nurses to create and maintain optimal client experience and good service, upholding the team ensuring client's expectations are met, and the wellbeing of the patients is paramount.

Here are some of the key duties for this role:

· Greet and welcome patients and clients as soon as they arrive at the clinic

· Attend to incoming enquiries and triage on patient's medical conditions on phone, Whatapp and email

· Provide basic and accurate information in-person and via phone, Whatsapp and email

· Manage and plan appointments according to client and patient's best interest

· Liaise between medical departments with discretion and professionalism

· Assist with admissions/treatment as per protocols

· Receiving and verifying payments

· Liaising with courier services and laboratories to ensure that samples are delivered and collected on time

*Requirements:*

· Diploma and Degree holders are welcome

· Minimal 3 years of customer relations, customer service or hospitality experience

· Animal lover

· Good communication skills, fluent in spoken & written English

· Knowledge in animal health care or relevant working experience is an advantage. Training will be provided.

· Responsible, good interpersonal skills and able to work under pressure

. Part-time or Full-time positions

*Offer:*

· Competitive Salary

· Medical Insurance

. Performance bonus

If you think you could be the right person for this job, enjoy working with people and animals, please send us your resume and availability details to [email protected] Personal data collected will be used for recruitment purpose only.

Overview

PERTAPIS HALFWAY HOUSE provides for treatment and rehabilitative services to substance abusers, enabling them to reintegrate into society and be active contributors.

Halfway House hosts 100 offenders or abusers placed under community based rehabilitation.

Our skills development programs aim to provide the tools for a seamless re-integration in society.

Job Description

• Ensure daily needs of residents are well taken care of
• Motivate residents through their day to day interaction
• Oversee security screening to ensure contrabands are not brought into the house.
• Facilitate the process of residents checking in and out of the halfway house on a daily basis and provide daily updates on the headcount and other activities/incidents (if any) throughout the tour of duty. Any unusual movements should be highlighted and reported to the relevant parties.
• Refer residents’ issues to Social Worker when necessary
• Assist in institutional programmes such as outings (optional)
• Oversee Halfway House estate management
• Assist in monitoring of workplace safety and health standards.
• Ensure the overall safety and well-being of the residents during the programmes and activities that are carried out in-house and externally.
• To ensure that there is seamless transition during the handing and taking over of shift duties. The jobholder is also responsible in ensuring that all outstanding matters have been clearly communicated to the next duty personnel and are promptly followed up with.
• Work closely with Programme/Social Work team in the case management of residents, including monitoring and maintaining proper records on the progress, movement, and other relevant information pertaining to the residents.
• Assist in handling any grievance procedure and carrying out the preliminary investigation of incidents and/or disciplinary issues (when assigned).
• Identify any defect(s) or work(s) to be carried out pertaining to the halfway house’s estate management issues during a daily tour of duty and to feedback to the Facility Department for follow up.

Job Requirements

• N Level, O Level, Nitec/Higher Nitec & Diploma
• Minimum 1 year of relevant working experience
• Able to work on rotating shifts including weekends and public holidays
• Past experience service in the Military, Police and Prison Background.
• Safety and Security

Work Schedule

6 days work - 3 rotating shifts

Location

PERTAPIS Halfway House

50 Lorong 34 Geylang, Singapore 398239

**Disclaimer: Only shortlisted candidates will be notified.

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Parkway Parade)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Benefits

• Basic Salary ($2400/month) plus unlimited sales commission (for students sign up and piano selling). Gross salary $2700-$3000/month.
• Yearly bonus.
• CPF contribution strictly follows the law requirements.
• Group Medical Insurance, outpatient and specialist covered.
• Complimentary yearly trip for employees.
• Career development, management opportunities.
• Training opportunities.
• Friendly working environment.
• 14 Days annual leave.

Responsibilities and Duties

• Welcome the customers (students and parents) and visitors.
• Answer enquires raised by visitors and customers. Manage enquiries through telephone, email, website and in person.
• Recruit new students, and make registration.
• Selling pianos and music books.
• Collect fees (tuition fees, instruments selling, books selling etc.) from customers and make proper record.
• Lesson schedule management, include arrangement and maintenance to keep the schedule up to date, clear and effective.
• Maintain attendance record for students and teachers.
• Website, social media maintenance.
• Events preparation, include concerts, competitions, masterclasses and other events.
• Routine cleaning, to keep the classroom in a welcoming environment.
• Paper work, include documents maintenance, documents drafting and design, marketing materials design and so on.
• Attend school meetings.
• Other works arranged by the director or manager.

Qualifications and Skills

• Must be patience and nice.
• Good communication skill needed.
• Be responsible and able to work in a team.
• Need to work on Saturday and Sunday.
• Candidate must possess at least a Diploma degree or above.
• Applicants must be willing to work in the east area.
• Experience in music school or have piano playing skill will be an advantage.
• English and Mandarin speaking required. Other language proficiency is an advantage.
• Working experience preferred.

Centre Manager (Tuition Centre)

Job Highlights

• Training Opportunities
• Off on Public Holidays

• Working Location: 1 Marine Parade Central Parkway Centre #06-07 Singapore 449408
• Working day and time: according to the student's class time,two days off per week.
• Salary: $4000- $5000

Job Description

• In charge of the performance / Sales performances of all centres.
• To lead and manage supervisors to achieve the target set for their respective outlet. This includes guiding the supervisors in running their teams at the centre to provide worthy service to our customers.
• To lead by example as a leader, living and spreading the Core Values, Ethos and Competencies championed by the organization.
• Recruiting, training and grooming of supervisors.
• Managing the performance of those under your charge in an effective and efficient
• Devising strategies and tactics for supervisors and the teams that they manage; for the explicit purpose to increase sales and positive branding of our centres.
• Ensuring that all customer complaints and feedback are handled professionally by the centre team.
• Monitoring results of your plans and revise your strategies and methods accordingly.
• Regular reporting of centre performance.
• Duties associated with your role as a manager.

Requirements:

• Qualification: Must have at least a degree-qualified from a good university
• Worked in the tuition or enrichment industry in Singapore for 5 years minimally.
• At least 3 years in a hands-on, senior leadership position in a tuition or enrichment company, managing multiple outlets with a proven track record.
• Excellent communication and management skills

Newly start-up Sushi Takeaway Kiosk in Tanjong Katong looking for Kitchen and Service crew to join us.

Job Description:

• Assist in preparing/cutting food ingredients/ cooking (before and during
  operations).
• Maintain the highest standards of food service quality, cleanliness, and
  hygiene.
• Ensure freshness and quality of all menu items.
• Keep workstation and equipment clean, organized, sanitized, and
  sufficiently stocked.
• Takes orders and serve customers.
• Salary: $2,000 - $2,600 per month. Additional variable bonus based on staff and company performance.
• Annual leave, Insurance, Medical, staff meal provided.
• 5-days week, 8am - 6pm with 1 hour break.
• Opportunity of promoting to outlet manager.
• With Food Hygiene Certification.

If interested, please whatsapp your resume to 9423 3890.

Childcare in Telok Kurau looking for qualified teachers

• FECCE Assistant Teachers
• ACEY Teachers
• L2 English Teachers
• Arabic Teachers

Small teacher - child ratio

Lunch provided

No SATURDAYS

If you possess the above qualification and would love to join do email to [email protected] with your resume.

Newly start-up Sushi Takeaway Kiosk in Tanjong Katong looking for Part-time Kitchen and Service crew to join us.

Job Description:

• Assist in preparing/cutting food ingredients/ cooking (before and during
  operations).
• Maintain the highest standards of food service quality, cleanliness, and
  hygiene.
• Ensure freshness and quality of all menu items.
• Keep workstation and equipment clean, organized, sanitized, and
  sufficiently stocked.
• Takes orders and serve customers.
• Time slots: 9.00am - 2.00 pm, 5.00pm - 8.00pm
• Salary: $12.00 per hour.
• With Food Hygiene Certification.

If interested, please whatsapp your resume to 9423 3890.

Job Descriptions:

• Greet and welcome clients
• Attending phone calls and replying email inquiry
• Scheduling appointments
• Registering client's data
• Filing
• Handling incoming mails / parcels
• Sending reminders with clinic management software
• Other ad-hoc duties

Job Requirements:

• Proficiency in Microsoft Office
• Professional attitude and appearance
• Good written and verbal communication skills
• Bilingual (preferably as some of our clients communicate in Mandarin)
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Good customer service attitude

Working Hour

Tue - 8:30am to 5:30pm

Wed - 8:30am to 5:30pm

Thu - 8:30am to 5:30pm

Fri - 8:30am to 5:30pm

Sat - 8:30am to 3pm

Monday off day.

Pest Control Service Technician

Job Roles & Responsibilities:

• To implement our Integrated Pest Management program and maintain pest-free premises for our Clients.

• To eliminate specific pest problems safely and effectively by inspecting and administering approved treatments.

• To advise the Client on proper housekeeping, sanitation, and proofing measures.

• To complete the appropriate Forms accurately and submit them on time.

• To upkeep and maintenance all equipment in good condition

• To drive the assigned company van safely and courteously and at all times, keep the van clean, secure, tidy, and road-worthy.

• Enjoy meeting and helping people solve their pest problems.

We offer:

• Monthly upgrading training will be conducted to make you the best you can be.

• Starting basic salary of $2,500.00 with opportunity to earn $3,500.00 or more during probation.

• Once confirmed, earning around $3,000.00 to $4,500.00.

• 13th Month AWS.

• 5-day work week with 14 days of Annual leave.

• Medical and Dental benefits for yourself and YOUR FAMILY.

Your Qualifications:

• Must possess a Class 3 Driving Licence.

• With experience

• A valid NEA Vector Control Technician Licence

• Only Singaporean.

• Completed at least GCE N-Level education.

• Enjoy working in an outdoor environment.

• Enjoy meeting and helping people to solve their pest problems.

• Have a friendly & approachable personality

Kindly whatsapp to 87883388 ( Jay )

Spark Education Group is a fast-growing global online education company specializing in interactive live-instruction with small-group classes for kids. Our mission is to "spark passion for learning, ignite lifelong growth". Since 2018, the company has attracted over half a million users worldwide and is backed by top global investors including KKR, IDG Capital, GGV Capital, Sequoia China, Carlyle, Northern Light Venture Capital and GSR Ventures.

Spark Education Group's portfolio includes:

• VISPARK, featuring Spark Math (offering a math curriculum combining Singapore Math with Common Core State Standards), and Spark Chinese (Chinese language learning curriculum)
• Huohua Siwei (a Chinese-language online learning service)
• Allschool (online marketplace connecting teachers and learners)
• ClassPod (education platform enabling interactive live-instruction for small-group classes)

The Centre Manager plays a crucial role in the overall operation and success of the enrichment centre. The role involves overseeing all aspects of the centre's activities, staff management, student engagement, and maintaining a positive learning environment.

Key Responsibilities:

1. Leadership and Staff Management:

· Supervise and lead a team of teachers, customer service executives, and course consultants.

· Set clear performance expectations and provide regular feedback and coaching to ensure a high-performing team.

· Manage staff schedules, ensuring adequate coverage during operational hours.

2. Student Engagement and Success:

· Maintain a high standard of student satisfaction and success.

· Monitor and assess student progress and provide guidance on academic and personal development.

· Handle student inquiries and concerns, ensuring a positive learning experience.

3. Operational Management:

· Oversee the daily operations of the centre, including scheduling of classes, events, and facility maintenance.

· Ensure compliance with relevant laws, regulations, and safety standards in Singapore.

· Manage inventory and supplies efficiently.

4. Marketing and Business Development:

· Collaborate with the marketing team to create and implement strategies to attract new students and retain existing ones.

· Promote the centre's programmes through local outreach and community engagement.

5. Financial Management:

· Develop and manage the centre's budget, including revenue and expense forecasting.

· Monitor financial performance, and take appropriate actions to achieve profitability targets.

6. Parent and Stakeholder Relations

· Foster strong relationships with parents and guardians through effective communication.

· Address parent concerns and feedback promptly and professionally.

7. Curriculum and Programme Enhancement:

· Continuously evaluate and improve the curriculum and programs to meet educational standards and market demands.

· Collaborate with teachers and curriculum developers to ensure teaching methods align with learning objectives.

8. Reporting and Documentation:

· Maintain accurate records of student enrolment, attendance, and financial transactions.

· Prepare regular reports for senior management on centre performance and KPIs.

Qualifications Required:

· Bachelor's degree in Education, Business Management, or a related field (Master's degree preferred).

· Proven experience in educational management, ideally within an enrichment or educational centre.

· Strong leadership and interpersonal skills.

· Excellent communication, both written and verbal.

· Knowledge of local education regulations and trends.

· Financial acumen and budget management experience.

· Proficiency in MS Office.

· Adherence to ethical and professional standards.