Total 6,290 Customer Service job vacancies in sg ensign kallang place l8 left wing

Tech Support

• Working Hour : Monday-Saturday [ 10am-7.30pm ]
• Location: Sim Lim Square (Rochor)
• Salary: $2000-$2500

Requirements:

• Proven experience as a technician or other customer support role
• Tech savvy with working knowledge of office automation products, databases and remote control
• Good understanding of computer systems, mobile devices and other tech products
• Ability to diagnose and resolve basic technical issues

Job Scope:

• Serve as the first point of contact for customers seeking technical assistance through walk ins, over the phone or email
• Perform remote troubleshooting through diagnostic techniques and pertinent questions
• Determine the best solution based on the issue and details provided by customers
• Walk the customer through the problem-solving process
• Assist in onsite installation/service
• Assist in RMA processing
• Direct unresolved issues to the next level of support personnel
• Provide accurate information on IT products or services
• Record events and problems and their resolution in logs
• Follow-up and update customer status and information
• Pass on any feedback or suggestions by customers to the appropriate internal team

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

about the company

Our client is a leading provider of innovative technologies and solutions for all areas of human health, from prevention to diagnosis and treatment. As a total healthcare company with over 20 years of experience in Singapore, our client is committed to improving the lives of patients worldwide.

about the job

• Scheduling and Coordination of Field Service Engineers for PM / Sales Support / Breakdown calls / Installation & commissioning for Service Engineers
• Creation of jobsheets
• Handle requests from Service Engineers & support them on parts requests
• Sales Order Entry for Supplies/Parts and Accessories
• Contract invoicing
• Responsibe for allocation & upkeep of Company registered vehicles for service usage
• Checking of Technical Service Engineers OT forms for monthly submission
• Support in completing any risk assessments required at customer’s sites

skills and experience required

• Diploma / Higher NITEC in Engineering / Supply Chain / Business or equivalent
• Schedule duty roaster for field service engineer
• Understand client requirement and able to convey to field service engineer
• Hands on enough to be on site for the coordination (if need be)
• Basic understanding of revenue, profit, and margin
• Proficient in Oracle, Salesforce, MS Office (excel is a must-have)
• Willing to work around Ubi / Macpherson / Kaki Bukit area

If you are interested in the position , kindly send your CVs to yitwei.kwan(@)randstad.com.sg

Please include your availability, expected salary and reason for leaving current job

We regret that only shortlisted candidates will be contacted

EA: 94C3609 / Reg: R1325913

Remote - Republic of Singapore

Location: Singapore (Remote)

Salary: 40,000 SGD - 60,000 SGD + 10% Performance Bonus (DOE & Geographic Location)

*This position is remote and not eligible for relocations. All positions must reside within the country listed within this job description.

About the Role:

Applied Value Technologies is seeking a Triage Specialist to assist in the delivery of our mission- and business-critical application services with internal customers. Reporting into Application Support team, our goal is to deliver excellent technical support with outstanding customer service, satisfaction, and timeliness. Candidates must be passionate about technology, live for amazing customer service, and thrive in a fast-paced environment.

Our clients are Fortune 100 technology companies, providing platforms that help connect people around the world. They share a core value of scaling business by putting people first, and the Application Support team is uniquely positioned to propel this work to the next level as the customer’s needs act as the guiding compass, not the technology’s limitations!

About You:

We are looking for someone to:

• Provide efficient support on product and integration issues, and ticket triaging.
• Follow detailed processes and workflows to support engineering teams.
• Support service Request Management.
• Support content creation, content update, and knowledge management.
• Solve basic admin, and configuration issues in SFDC.
• Rapidly diagnose, investigate, and resolve or troubleshoot issues and refine them into clear, concise communication and documentation.
• Communicate effectively with engineering teams to identify solutions to recurring product issues and improve on-the-ground engagement quality with cross-functional partners.
• Effectively and concisely communicate technical resolution, workarounds, or product confusion to bug reporters and/or engineering teams.
• Efficiently and effectively execute SOPs and develop and maintain the knowledge base.

We want someone who:

• Is a collaborative utility player mentality (low ego) with a proactive sense of curiosity
• Actively investigates to get relevant information
• Demonstrates proactive and professional communication skills with all stakeholders and partners
• Maintains a professional, adaptable, and respectful manner
• Provides high quality service to all users

Some stuff you need:

• 1-2 years of hands-on technical application, product support, or business process experience.
• Familiarity with Salesforce - Service Cloud (some knowledge of Case Management, SOQL, LWC, read through Apex Code, Live Agents, and WhatsApp)
• Experience operating with SLAs in a client-facing role in a production support environment.

Nice to have:

• Bachelor’s degree in computer science, Business, or a similar area
• Salesforce (Service Cloud) and Mulesoft qualified, certifications, etc.
• Experience in techno-functional Salesforce and Mulesoft integration in a hands-on support role
• Application development and ERP implementation experience.

A little bit about us:

Applied Value Technologies is an early-stage, mission-driven venture revolutionizing the way companies view IT productivity. We help our customers scale with next-generation application services that accelerate user productivity through enhanced automation and a highly personalized user experience. Our goal is to be a trusted partner, collaborating with customers to design and implement user-centric, technology-enabled support solutions at scale.

• Provide pre and post technical support to customer on machine vision application.
• Estimate and qualify new products.

Requirements:

• Diploma in Electrical/Optics Engineering or equivalent
• At least 3 years of experience on machine vision application.
• Knowledge of camera/lens/optical

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

• Act as the main point of contact and intermediary between the CEO and both internal and external stakeholders.
• Handle the CEO's calendar, arrange appointments, and facilitate meetings, including the compilation of meeting documents and presentations from relevant parties.
• Assist in the submission of commercial tenders and project bids.
• Aid in market research by creating and maintaining a market database, gathering, structuring, and analyzing business data.

Requirements:

• Diploma and above.
• At least 3 years of experience in secretarial duties.
• Proficient in business writing to craft reports and presentation slides for Senior Management and the Board.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Service Delivery

Execute after sales business activity preventive & condition based maintenance, trouble-shooting, repairs andcommissioning.

Actively coordinate with operation supervisors for optimal service potentials from regular customer interactions.

Proactively involve in self learning and practical exposure for continuous competence and productivityimprovement.

Maintain high level of personal leadership on safety and quality on work performed as well as documentations.

Reports early any technical/contract/quality/program/cost issues to management, along with recommendationsfor resolution

Requirements

• Diploma, ITC or equivalent in Electrical/Electronicsengineering with at least 5 years hands on repair andservice experience on electrical equipment.
• Experience on LV & MV VFD will be an advantage
• Strong electrical or electronics engineeringfundamental knowledge. Knowledge on theory,structure, application, testing methodology andcomponent fault diagnosis/analysis will be addedadvantage.
• Strong self-discipline with initiative and learning spiritwith positive attitude, team work and responsibility.
• Effective spoken and written communication in English.

• 5 days, 9:30am - 6:30pm
• 3 days WFO, 2 days WFH - (Subjected to changes and number of meetings in office)
• Location: Eunos
• Salary: $2,600 - $3,200

RESPONSIBILITIES

• Plan, coordinate and execute events
• Devise and improvise systems and processes for event support
• Prepare and handle event logistics
• Manage programme portfolio
• Consolidate critical data and generate reports
• Train and supervise event support assistants
• Maintain relationships with stakeholders (coaches, customers and participants)
• Provide administrative support for events management

REQUIREMENTS

EDUCATION & EXPERIENCE

• Proficient in Microsoft Office
• Open to evening and weekend shifts
• 1 year experience in event management.
• Experience in Trading (Stocks, etc) and/or running events is a plus.

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

• Coordinate and monitor service arrangement. (e.g Travel plans, accommodation, and other document application etc)

• Handle administration and paperwork (e.g Marketing research, Meeting mints, etc).

• Ensure efficient in assisting our clients with any requirements, handling feedback.

• Prepare for consultation and recommendation report when required

• Handle clients’ mails, messages, and answering phone calls.

• Supervise and ensure the smooth and efficient ongoing project.

• Supervise on project budget, schedule, and quality.

• Ensure clients receive an optimum level of service and care at all times.

• Ensure vigilance of any service discrepancies.

• Perform any other ad-hoc duty as requested by superior or management. Not limit to perform Household Duty (i.e Regularly monitor maintenance work, Financial record, and shopping list etc. )

Desired Profile:

• Experience as concierge, customer service or from hospitality related industries would have advantage.

• Self-motivated and open-minded with ample cultural awareness and eager to work in a multicultural environment.

• Proficient in Microsoft office (Word, Excel,PPT and other Windows programs)

• Good attitude, strong communication, interpersonal and customer service skills.

• Excellent judgement, attention to detail and ability to handle confidential information.

• Having Experience service VVIP or VIP will have advantage.

1. Incident Management

• To log all incidents (either via phone or email) into the Incident Management System and taking ownership of incidents and service requests from end user and ensure follow up and resolving the tickets within agreed SLA timeline
• Provide 1st level support and resolution to technical issues involving desktop clients, standard and client applications, and hardware issue
• Provide technical service to end users, troubleshooting issues related to personal computers, applications and IP phones
• Perform remote assistance through diagnostic techniques and pertinent questions
• To follow through all the necessary escalation to L2 or 3rd Party hardware vendor and also to Team Lead
• Single point of contact between end-users, next level support until issue is resolved
• To ensure all the information entered into the Incident Management System are accurate and complete

2. Asset Management

• Setup of new desktops and laptops in accordance to organisation policy
• Ensure all desktops / laptops and IT peripherals deployed are in working condition else rectification to be done
• Ensure the accuracy of the asset information such as all are tagged and recorded into the asset database accompanied by necessary form duly signed
• Report any discrepancy of data to Team Lead

3. Desktop Software/Patch Management

• To assist in the testing and rollout of the software / patches to all desktops / laptops
• Work closely and provide technical support to other IT teams as required
• Provide daily /weekly/ monthly update on the progress

4. Job Request

• Understand the user requirement, provide recommendation and solution to the user within SLA
• Provide timely updates on the status of the request assigned

5. Miscellaneous

• Primary support for data centre facility management
• Secondary network support with focus on data point provisioning
• Level-1 network troubleshooting for CCTV and IP Unified communication
• Perform administrative and other tasks as deemed necessary by the Team Lead

Required qualifications:

• Be empathetic and possess a strong focus on customer service
• Possess outstanding interpersonal and communication skills
• Strong knowledge of Windows OS platforms
• Ability to work individually and within a team
• Strong organizational and managerial skills and detail-oriented work ethic

POSITION DESCRIPTION AND RESPONSIBILITIES

• Perform reception duties, registration, payment collection and administrative duties relating to patients.
• Taking patients' sample, vital sign such as measure of blood pressure and temperatures
• Assist the doctor, nursing staff or other healthcare personnel in the treatment & examination of the patient
• Performs phlebotomy or blood taking services under minimum supervision
• Maintain a safe & clean environment for the patients at all times
• Consult and coordinate with health care team members to assess, plan and implement patient care plans
• Administer medication as prescribed
• Answer the patient’s enquiries
• Ad-hoc duties as and when assigned.

QUALIIFCATIONS/REQUIREMENTS

• At least NITEC in Nursing with minimum 3 year of work experience
• Registered with Singapore Nursing Board
• Possess Basic Care Life Support (BCLS) & Phlebotomy certification
• Good communication skills and able to build rapport easily
• Confident and poise in delivery of care
• Team-player

Responsible for the provision of accessible, timely, effective, efficient and professional quality service to resolve problems and to delight customers.

1) To provide accessible, timely, effective, efficient and professional quality service to resolve problems and to delight customers.
2) Be available to take calls.
3) Polite and professional service.
4) Prompt response to queries via voicemail / email / fax.
5) Accurate assessment/ resolution of problems. 6) Provide first level support to troubleshoot and solve technical problems.
7) Regular updates for follow up actions & problem status.
8) Escalation of problems to second level as per work instructions.
9) Work to improve processes where applicable.

10) Work with Team Lead to feedback and / or improve processes

Customer Support Specialist

• Working Days: 5 days Monday – Friday
• Working Hours: | 9am – 6pm
• Location: Pioneer
• Salary: $2,600 – $3,000 + $200 Transport Allowance

Job Description:

Warehouse operation management

• To manage inbound and outbound cargos and operation activities.
• To be responsible for maintaining acceptable and accurate inventory levels.
• To communicate and coordinate with warehouse operation team according to customer requirements.
• Handle Transportation arrangement and co-ordinations.

Team management

• Support Team work on daily reporting such as inventory report, warehouse and distribution tracking report.
• Work on monthly billing report for transportation and warehouse customers and do system invoicing.
• Communication with customer to receive orders and enhance customer satisfaction.
• Willing to take challenges and work offsite for different projects in the future.

Quality control and continuous improvement

• To assist with warehouse team leader/Manager for quality control and continuous improvement.
• To propose to warehouse team leader on continuous improvement schemes.
• To conduct the cost saving within the team.
• Monitor bonded (duty unpaid) cargoes, tally inventory with Singapore custom record.
• Monitoring products inventory and make sure the accuracy between physical stocks and system quantity.

Job Requirements:

• Diploma in Logistic Management / Supply Chain / Business Management.
• Minimum 2 years’ experience working in a warehouse environment preferably in a logistics, freight forwarding or related industry.

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Salary: S$3,000

Work Duration: Till 31 August 2024 (May extend till 30 September 2024 depending on project requirements)

Working Hours: 5 days work per week Monday – Sunday (Based on duty roster). Up to 44 hours per week.

Work Location: Clarke Quay (Work In Office)

Responsibilities:

• Conduct survey interviews via outbound calls and field visits to collect timely and reliable data for national statistical information
• Reach out to the respondents to assist them to complete the survey
• Schedule interview appointments with respondents
• Compile, record, input survey returns and data accurately into the system
• Conduct verification to ensure completeness and accuracy of data collected
• Identify and resolve inconsistencies in responses by means of appropriate questioning and explanation
• Explain survey objectives to respondent
• Interpret survey questions to help respondents’ comprehension
• Respond to queries from respondents in a professional manner
• Ensure that the given KPI are being met based on the project timeline
• Provide status report to the supervisor

Job Requirements:

• Only Singaporean
• Travel across Singapore to do survey | Microsoft Excel | Communication Skills
• Selected candidates are required to complete the training course and passed the tests based on the given criteria
• Strong phone and verbal communication skills along with active listening
• Proficient in using computer and Microsoft Office
• Experience with Key Performance Indicators (KPIs) preferred
• Willing and able to persuade respondents to participate in surveys
• Excellent customer service skills - Focus on quality and customer service
• Excellent problem solving and negotiation skills
• Able to work in high pressure, stressful situations

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Job Responsibilities :-

• Perform phlebotomy procedures using proper, sterile and safe techniques.
• Perform health care assistant duties and procedures such as taking appointments, registration, billing and collection of payment for services, proper documentation, prepare completed laboratory reports and arrange follow-up appointments.
• Perform basic assessment for patient
• Explaining and introducing health screening packages to patients and tailoring appropriate screening programs to individuals
• Assist doctors during consultation
• Ensure accuracy of clinical data entry into computer system
• Prepare submission for corporate claims
• Prompt for low stock medications and supplies
• Assist doctors with chaperoning and conduct minor procedures.
• Daily e-submission of Managed Care claims for different insurance schemes
• Maintenance of the physical facility of the clinic
• Perform data entry and closure of daily settlement
• Rendering assistance during nebulizer use, perform First-aid and triage patients.
• Any other duties as may be assigned by Immediate Supervisor and/or the Management

Qualification & Experience:-

• Possess certification as a phlebotomist
• Able to work in fast paced environment
• Team Player
• Good communication skill

Responsibilities:

· Troubleshoot and resolve technical issues on semiconductor equipment and systems including computer systems, complex software, or networked and/or wireless systems.

• Perform on-site installation, continual improvement programmes, parts' overhaul, preventive maintenance, modifications, and repair works on equipment.

• Serves as company liaison with customer on administrative and technical matters for assigned projects.

• Coordinate logistics arrangements and with customer on equipment related matters.

• Responds to customers’ complaints, provides time to solutions to resolve customers’ issues.

• Monitors the performance of the product, provide regular update report and feedback on customer’s service requests.

• Reports common complaints of customers to management to address the situation for future reference.

Requirements:

· Degree/Diploma in Electrical/ Electronic Engineering or its equivalent

· At least 2 years of relevant experience with semiconductor equipment knowledge

· Strong communication and good interpersonal skills

· A meticulous, organized and resourceful team player

· A highly motivated individual who works independently with little supervision

· Work in cleanroom environment

· Require to work or be on standby during after office hours/weekend/public holiday

To apply, please visit to www.gmprecruit.com and search for Job Code: 19186

To find out more about this opportunity, please contact Lionel Liew at [email protected].

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793| EA Personnel: Lionel Liew | Registration No: R1330693

Job Responsibilities:

• · To provide day to day admin & operational support to the respective internal AHP clients
• · Handle walk-ins and phone call appointments
• · Provide excellent customer service
• · Cashiering duties and tallying of daily sales
• · Assists in daily operations within the premises
• · To assist in any ad-hoc duties assigned

Job Requirements:

• · Possess GCE “O” Level qualification and above
• · Possess excellent interpersonal skills and strong sense of punctuality and responsibility
• · Approachable, proactive, and consistent
• · Basic Computer Skills: MS Excel
• · Ability to liaise in both English and Mandarin
• · Able to work on Saturdays

- Establishing everlasting connections with our clients.

• Maintaining contacts with airlines, trade, industry and government bodies to keep abreast of information and economy/market developments
• Manage daily shipping co-ordination of shipments by air, sea (export/import/3rd party/local delivery)

Requirements:

• GCE O Level and above
• At least 2 years of working experience as Sales admin

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Vast school selection: Wide range of AOP and premium school
• Work Near Home
• Better pay and benefits. Work-Life Balance

Job Description

• AOP & Private Premium Singapore Childcare & Preschool Centers
• Singapore Islandwide Opportunity
• East: Tampines / Pasir Ris / Bedok / Tanah Merah / Ubi / Paya Lebar / MacPherson
• North: Yishun / Woodlands / Sembawang / Sembawang / Marsiling
• Central: Tanjong Pagar/ Raffles Place
• West: Jurong West / Jurong East / Clementi / Queenstown / Alexandra
• North East: Hougang / Kovan / Punggol / Sengkang
• Others: East Coast / West Coast / Katong / Pasir Panjang

Job Responsibilities:

• Provide various experience and activities for children including songs, games and storytelling
• Establish routines, provide positive guidance and build children's esteem
• Conducting of lessons according to centre's curriculum
• Monitoring learning progress of students
• Building good rapport with parents, staff and students
• Provide a safe and secure environment for children to feel comfortable
• Guide, motivate and monitor Assistant Teacher/Classroom helpers in carrying out their tasks
• Follow assigned work shift patterns of the centre.
• Perform other related duties as required
• Candidates must possess at least a HCIC / ACEY / Diploma in Early Childhood Care and Education or Diploma in Pre-school Teaching, those with EY1 & EY2 / L1 / L2 are advantages.

For jobs update join our telegram group https://t.me/sgeducationjobs

Karen Lee Kai En Reg No: R22108159

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Job Responsibilities :-

• Managing front desk, including answering phone calls, Whatsapp messages, emails
• Handling patients’ inquiries and providing general information about the clinic’s services.
• Schedule patients appointments and maintaining appointment calendars
• Informing patients about completed health screening medical reports,reminding/ recalling patients for appointments/ reviews
• Adhering to privacy and confidentiality regulations when handling patient information.
• Prepare completed laborato
• Back end support duties, assist in clerical and data entry.
• Prepare submission for corporate claims and insurance claims.
• Maintenance of the physical facility of the clinic
• Ad-hoc duties as and when assigned

Qualification & Experience:-

• Min GCE “N”/”O” level and above
• Able to work in fast paced environment
• Competent in using computer, Microsoft word, Excel and emails.
• Front line customer experience
• Good communication skill
• Able to work 5.5 days include Saturday half day.

Position Overview: We are seeking an experienced and compassionate Nurse Manager to lead our dedicated team of 8-10 nurses providing homecare services. The Nurse Manager will be responsible for ensuring the delivery of high-quality care, managing the nursing team, and maintaining compliance with clinical standards and organizational goals.

Key Responsibilities:

Team Leadership and Coaching:

• Manage and coach a team of 8-10 nurses.
• Lead and support the development needs of the nursing team.
• Prioritize care in collaboration with patients and caregivers.

Nursing Manpower Management:

• Manage nursing manpower in the areas of recruitment and talent retention.
• Acclimate new nurses to the team as a preceptor.
• Conduct regular home visits with the nurses to establish best practices and maintain standards of care.

Performance Management:

• Ensure that the team reviews and adopts measures to achieve KPI targets.
• Ensure compliance with clinical pathways in management.
• Provide patient and caregiver education on symptom control and coping skills.

Resource Management:

• Manage and maintain an adequate stock of medical drugs and equipment.
• Oversee and prepare the annual budget in accordance with the organization's strategic plan.
  

Requirements:

• A state registered Nurse with at least 5 years of experience in leadership.
• Experience in Palliative Care Nursing is preferred.
• At least 8 years of nursing experience, preferably in an acute setting such as a restructured hospital.
• Good management and coaching skills.
• Clinical supervision skills.
• Conflict management skills.
• Ability to apply both rational and creative processes.
• Bilingual and the ability to communicate in the local dialect will be advantageous to communicate with dialect-speaking patients and families.

To apply, please visit www.gmprecruit.com and search for Job Reference: 23385
To learn more about this opportunity, please contact Goh Bao Yee at [email protected]
We regret that only shortlisted candidates will be notified.

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | Goh Bao Yee | Registration No: R1766609

Far East Service Centre Pte. Ltd. was established in Singapore in 2023. A one-stop service platform.

It focuses on bringing the quality products to the service, business and financial resources integration and upgrading with its platform "Belife" for middle and high-end families.

Performance bonus

Job Description

• Support CEO on a daily basis.
• Schedule and coordinate appointments, meetings, and events for the executive.
• Coordinate travel plans, including flights, accommodations, and transportation.
• Provide administrative support to the company’s operations, such as pantry supplies, stationery, office equipment etc.
• Handle reception duties and attend to guests when needed.
• Other PA matters and administration tasks as assigned by the CEO.

The Ideal Candidate

• Candidate must possess at least a Diploma in Business Administration or other relevant.
• At least 2-year related experience.
• Good communication and time management skills.
• Ability to multi-task and work under timeline.
• Familiar with MS Office application, Word, Excel.
• Proficient in English and Mandarin
• Candidates who are able to start immediately or within short notice will be advantageous.

about the company
Our client, one of the biggest insurance broker globally and focus on commercial and general insurance.

about the job

In this position as a Claims Support Specialist, you will be working alongside with a team of 4 others and supporting them with incoming documentation from clients and underwriters. This would be an exceptional opportunity to collaborate and work with a leading global insurance broker and gain exposure working with different clients in the Property & Casualty claims space.The ideal incumbent should come with experience using tableau and basic understanding of dashboard.

skills and experience required

• Highly motivated, team player with good interpersonal skills
• Experienced using tableau (work, school or projects inclusive)
• Understanding of Dashboard and ability to craft for management reporting purposes
• Strong communication and written skills
• Ability to navigate swiftly in a fast-paced environment

If the above position interest you, kindly click on the ‘apply now’.

EA: 94C3609/R132534

Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.

The Role

Client facing role for an experienced individual contributor. The position will be part of a team of direct sales, commission based, professionals in APAC to deliver against sales targets (new sales, revenue, market coverage, customer retention, among others). The position will own a substantial portfolio/territory (with a primary focus on ASEAN/South Asia/Australasia) and manage the full sales lifecycle to ensure complete client coverage.

One of the primary objectives is to drive relevance of Second Party Opinions (SPOs) and other ESG products offered by MIS in the region to a significantly higher level, with a primary focus on ASEAN/South Asia/Australasia. This comes with an increased number of new SPO relationships through direct sales, leveraging the existing sales platforms within MIS, and maximizing the number of business opportunities. Other critical output targets are customer retention, price capture and re-subscription (renewals, amendments etc.). Targets segments are all potential and actual ESG issuers – the position will need to build a strong network among intermediaries, other external stakeholders and influencers.

The position will report to the Head of ESG Relationship Management for APAC and will work closely with other stakeholders, including the broader APAC coverage RM team across Asia Pacific.

Responsibilities:

• Actively participate in the development and implementation of the ASEAN/South Asia/Australasia’s and broader APAC region strategic and tactical sales & marketing plan in close collaboration with the ASEAN/South Asia/Australasia coverage RM team, the ESG APAC Head and Global Head of ESG Relationship Management
• Actively support and collaborate with coverage RM team on ESG related business development, and leverage existing MIS relationships to reach exponential outreach capacity
• Ensure delivery against input and output targets
• Develop and run extensive outreach programs to target issuers and intermediaries, local industry associations and other stakeholders in the financial markets
• Directly manage a portfolio of customer and targets (expected to spend approximately 70% of their time meeting customers)
• Analyse and understand key underlying dynamics of sustainable finance in the region.
• Provide feedback on product needs/ideas/concepts to the Product Management Team
• development through market and customer exposure
• Work with marketing and product strategy teams to drive marketing initiatives.
• Find ways to use data and technology to drive sales enablement and efficiencies.
• Act as speaker or facilitator of expert panels in internal and external meetings and conferences
• Drive continuous service improvement with goal of revenue production and customer retention.

Qualifications:

• Proven track record of sales success, fast growth and consistently achieving commercial targets a must
• Bachelor’s degree in finance, economics or related area required
• Experience in ESG, Sustainable Finance and/or Financial Services is required
• A minimum of 7 years of experience in a sales/business development role
• Familiarity with financial sector and intermediaries in ASEAN/South Asia/Australasia
• Significant experience in managing sales professionals
• Outstanding customer relationship management experience, including C-level interactions
• Proven interaction and networking capabilities with regional industry bodies and associations
• Fluency in English is mandatory and proficiency in Korean would be a plus