Total 1,649 Customer Service job vacancies in sg office robinson road

Job Scope

Reports to Contact Centre Team Lead
Handle customer service hotline and provide first level of supports from OMNI Channels
Resolve customer queries efficiently and escalate problems/issues promptly.
Follow Standard operating procedures closely.
Work as a team and ensure that the contact centre service level is met

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

Work done will be at the direction of the PI, and where relevant, the Industry Director and Centre Director.As the Programme is interdisciplinary and multidisciplinary by nature, you will be expected to convey yourdomain expertise and edify others (and vice versa) in as productive, constructive, and collaborative a manner as possible.

You may be asked to participate in the development of use cases and delivery of proof-of-concept prototypesfor government and industry partners in the areas of computable contracts and "rules as code". Experience inrequirements analysis and agile, iterative methodologies will be useful at this stage.The work of the team will be largely determined by these use cases and customers. We will work with multipleuse cases so that we can abstract across them and develop generalized, reusable infrastructure. We will workwith specific customers so we can build useful applications on top of that infrastructure.You will contribute to the design and development of open-source software written to serve those use cases.You will work as part of a team of research engineers, developers, and domain expertise and you will beexpected to actively participate in team meetings and text-based communications. You will be expected to beactive members of the applied research community, by validating and contributing to advances incomputational law.

You may be asked to conduct use-inspired research at the direction of the Principal Investigator. This includes

• reading academic papers, standards publications, and related material such as blog posts and presentations;
• coming up to speed in fields which may be new to you, such as computational linguistics, mathematical logic, programming language design, formal verification, and model-based architecture;
• reading (and updating/commenting, relevant) existing software documentation;
• creating presentations, video recordings, walkthroughs, etc. to document and explain research work done;
• writing (and presenting, if so decided by the PI) academic papers and materials for publication; and
• documenting in a sufficiently-detailed manner so as to share what you've learned.

You will be expected to participate in software development; this includes

• learning how to use third party tools, including editors, IDEs, databases, business process modeling software, programming languages, and libraries;
• evaluating competing software systems for suitability;
• building infrastructure to enable application development;
• managing yourself, and managing fellow team members;
• engaging in product, project, and program management as needed;
• reading books and consuming such other media forms about software development;
• writing documentation such as user/developer-facing manuals, tutorials;
• delivering community support to users and customers;
• preparing presentations to represent the project before external audiences; and
• writing actual user-facing applications throughout the "full stack", in each case, documenting, reporting, and/or presenting the same in clearly and efficiently, both internally and externally.

Researchers under the Programme should possess both mastery of their academic speciality, anddemonstrated practical experience producing and supporting high-quality open-source code throughcommunity engagement across multiple media. Candidates must have Bachelor's, Master's, Ph.D., oralternative qualifications in computer science, software engineering, (symbolic) artificial intelligence,computational linguistics, or formal methods.

Fluency in multiple natural languages, and any experience with law, are a plus.

Minimum qualifications:

Open-Source Software & Open-Standard Infrastructure EngineeringInternet Unix TCP/IP HTTP(S) XML JSON Schemas YAML Git Github TechnicalWriting Developer Relations and Evangelism

Parsers, Compilers, and Programming Language TheoryLex/YACC alex/happy Bison CFGs EBNF BNFC

App DevelopmentTest-Driven Development Continuous Integration Software Project Management Agile / XP / Scrum PairProgramming Literate Programming Unit Testing Amazon Web Services Docker Full-StackDevelopment

Programming Languages and Frameworks:Preferred: Haskell or OCaml. Python.Possible alternatives: Common Lisp Racket Scheme Javascript / Typescript / Node.

Computational Linguistics Natural Language GenerationComputational Semantics (in Haskell, Prolog, or Lisp) Montague Semantics Grammatical Framework Textplanning Surface realizationFamiliarity with: WordNet FrameNet SenseNet Controlled Natural Languages Attempto ControlledEnglish ACErules

Formal Verification and Specification LanguagesSome familiarity with any of: TLA+ Alloy IVy B Method Z notation VDM++ LTL

Preferred qualifications:

Theorem Proving and Strongly Typed Languages:CoQ Agda Idris Lean Prover F* Advanced Haskell (Templateetc) OCaml Elm Isabelle/HOL StrangeLoop Pony

Model Checkers and SAT/SMT solvers: Z3 PAT SMTlib NuSMV SPIN Sentient

IDEs, Language Workbenches, and PLT frameworks: K Framework JetBrains MPS IDEs (Vim, Emacs,Visual Studio Code, Atom, Sublime Text) Language Server ProtocolRule Systems and Logics

Formalization of Contracts, Rules, and Business Logic: Akoma Ntoso LegalRuleML PetriNets Drools iLog OPA Neota Logic Constraint Handling Rules ICAIL JURIX RuleML+RR

Model Driven Architecture: UML BPMN DMN OCL SBVR Statecharts Activity Diagrams ParnasTables

Logics: Hoare Logic Kripke structures Modal mu-calculus Dynamic Logic Deontic, Temporal, andEpistemic modals Situation Calculus Process Calculi Multivalent logics Defeasible Logic BDI AbductiveLogic F-Logic Intuitionistic Non-monotonic Logics Skolemization Well-Founded SemanticsGood Old-Fashioned Artificial Intelligence and Semantic Web

Knowledge Representation and Reasoning: Lisp Prolog F-Logic Flora-2 Datalog Answer-SetProgramming Defeasible Logic Expert Systems DocAssemble lps.doc.ic.ac.uk

Semantic Web and Ontologies:RDFa RDFt RDF RIF SWRL OWL Cyc KBpedia SUMO UFO Protg

Key Responsibilities:

• Responsible for serving food and beverages in the restaurant/bar efficiently and in a most courteous manner.
• To be well versed with menu, method of preparation and accompaniments in order to make recommendations to guests
• Maintains cleanliness of work areas
• Table settings and clearance for the next guests

Key Requirements:

• Strong passion for F&B and service oriented
• Willingness to work on PH and Weekends when required

Job Purpose:

The Admin Support Executive is responsible for coordinating, processing, and administering training grants and subsidies to support the development and upskilling of adult leaders. They ensure compliance with grant guidelines and provide administrative support in a timely manner.

Key Responsibilities:

1. Grant Management:

· Identify and understand various government grants and subsidies available for upskilling of adult learners (Skillsfuture).

· Manage the application and submission process for training grants.

· Ensure compliance with grant requirements and guidelines.

· Keep updated with changes in grant policies and regulations.

2. Documentation and Reporting:

· Maintain accurate records of grant applications, approvals, and disbursements.

· Prepare and submit grant-related reports to relevant authorities.

· Ensure all necessary documentation is complete and submitted on time.

3. Communication and Liaison:

· Act as a liaison between the organization and grant-awarding agencies.

· Communicate grant requirements and eligibility criteria to relevant stakeholders within the organization.

· Respond to inquiries related to grants and subsidies.

4. Process Management:

· Develop and implement efficient processes for grant administration.

· Collaborate with internal teams to ensure training programs align with grant guidelines.

· Monitor the progress of training initiatives supported by grants.

5. Admin and Operations:

· Provide administrative support within the Training Centre

· Supports and contributes to the company's continuous improvement and training program

Job Requirements

· Possess a Diploma or Degree in any discipline

· Must possess a keen eye for detail, ensuring accuracy in all numerical data

· Ability to identify discrepancies and inconsistencies in documents being submitted

· Strong organizational skills to manage and maintain detailed records.

· Excellent problem-solving skills to address numerical errors and anomalies.

· Good analytical, planning and organizational skills and ability to work independently.

· Candidates with experience in accounting/finance will have an added advantage.

· Computer literacy e.g. Excel, PowerPoint, MS Word, Google Docs, Sheet.

Education Consultant

• Working Location: 1 Marine Parade Central #06-07 Singapore 449408
• Working day and time: Wednesday to Sunday: 9am - 6pm, off on Monday and Tuesday
• Salary: $2500 - $4000 basic + Commission

Job Highlights

• Career Advancement Opportunities

• Off on Public Holidays

• 8 hours work/day

Job Description

We are expanding! We are looking for team members who have a passion for sales and excellent customer service. At Hanlin Education, we believe in providing personalised sales and developing positive relationships with all our customers. We welcome individuals who share the same values to be part of our dynamic team.

Job Description:

• Enrol new students through walk– ins, email, calls and marketing campaigns such as roadshow

• Provide prompt, relevant and accurate information regarding the programmes to the needs of the prospective parent and their child/children

• Accountable to follow up closely on all sales leads to achieve the sales target

• Attend and advise existing parents regarding matters concerning their child/children’s programme change, fee collection.

• Maintain positive relationships with all parents and their children at our centre

• Take ownership of assigned tasks within the team and programmes.

• Other ad hoc duties as assigned.

Requirements:

• 5 days’ work week (Including weekend)

• Experience with CRM, in sales and customer service

• Excellent spoken, written communication and interpersonal skills

• Sales Driven and self-motivated, a team player

• Organised and independent

• Immediate starter is preffered.

Product knowledge and customer system management training will be provided.

Client Care:

• Assist in the movement of clients to and from home, activities or events
• Prepare, serve, feed the clients during meal times
• Provide companionship, conversation with clients
• Cleaning and maintaining hygiene of the clients
• Ensure the safety of clients at all time
• Facilitate and create a conducive environment for clients to rest
• Provide feedback to the Manager on client's behavioural changes or issues of concern
• Assist the Manager in managing the client's family and caregiver

Day Care Programme:

• Assist or oversee executive of the Day Care Programme as directed by the Manager
• Assist and encourage the clients to participate in the programmes
• Assist in monitoring the attendance of clients
• Offer feedback, ideas to the Manager in developing new programmes

Job Descriptions

• Manage and regularly interacting with internal and external clients with through telephone calls, email communications, or face-to-face meetings;
• Manage calendars, meetings and appointments;
• Generate and prepare all correspondences, confidential documents and reports;
• Provide executive support to lawyers and senior conveyancing executives in all aspects of their works; and
• Other administrative tasks including but not limited to eLodgement, safekeeping, scanning, filing, etc.

Job Requirements

• Able to work independently;
• Conscientious worker with an eye for detail;
• Effective communication skills;
• Ability to maintain confidentiality;
• Applicants with no relevant or partial experience but are open to learning new skills and taking on challenges are invited to apply; and
• On the job training will be provided.

If you think you meet the above criteria and you are willing to rise to the challenge, please submit details of your educational background, career experience and also your personal aspirations to [email protected].

By doing so, you agree to CNPLaw collecting and using your personal data in accordance with its privacy policy, which can be accessed at https://www.cnplaw.com/privacypolicy.

Customer Service Officer responsibilities include responding to customer service inquiries, finding appropriate solutions, and updating customer accounts or services.

Responsibilities

• Being the first point of contact for our clients/guests, candidate act as the fitness club gatekeeper.
• Greet customers warmly and ascertain problem or reason for calling with an enthusiastic attitude.
• Work well with fellow customer service officers and Front of House Manager to ensure exceptionally high standard of service is being delivered.
• To handle cashing duties and account for transactions.
• Create and maintain good and friendly customer relations with members and guests.
• Issuance and recording of equipment and items loaned to members and guests.
• Ensure that the lounge and private room is ready for use when booked and closed after members have vacated the premise.
• Get members to register for upcoming events / competitions.
• Oversee and manage the corporate events at the Karaoke Lounge.
• Positive attitude and team player.
• Night shift 5PM-3AM

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

Work done will be at the direction of the PI, and where relevant, the Industry Director and Centre Director.As the Programme is interdisciplinary and multidisciplinary by nature, you will be expected to convey yourdomain expertise and edify others (and vice versa) in as productive, constructive, and collaborative a manneras possible.

You may be asked to participate in the development of use cases and delivery of proof-of-concept prototypesfor government and industry partners in the areas of computable contracts and "rules as code". Experience inrequirements analysis and agile, iterative methodologies will be useful at this stage.The work of the team will be largely determined by these use cases and customers. We will work with multipleuse cases so that we can abstract across them and develop generalized, reusable infrastructure. We will workwith specific customers so we can build useful applications on top of that infrastructure.You will contribute to the design and development of open-source software written to serve those use cases.You will work as part of a team of research engineers, developers, and domain expertise and you will beexpected to actively participate in team meetings and text-based communications. You will be expected to beactive members of the applied research community, by validating and contributing to advances incomputational law.

You may be asked to conduct use-inspired research at the direction of the Principal Investigator. This includes

• reading academic papers, standards publications, and related material such as blog posts and presentations
• coming up to speed in fields which may be new to you, such as computational linguistics, mathematical logic, programming language design, formal verification, and model-based architecture
• reading (and updating/commenting, relevant) existing software documentation
• creating presentations, video recordings, walkthroughs, etc. to document and explain research work done
• writing (and presenting, if so decided by the PI) academic papers and materials for publication
• documenting in a sufficiently-detailed manner so as to share what you've learned

You will be expected to participate in software development; this includes

• learning how to use third party tools, including editors, IDEs, databases, business process modeling software, programming languages, and libraries
• evaluating competing software systems for suitability
• building infrastructure to enable application development
• managing yourself, and managing fellow team members
• engaging in product, project, and program management as needed
• reading books and consuming such other media forms about software development
• writing documentation such as user/developer-facing manuals, tutorials
• delivering community support to users and customers
• preparing presentations to represent the project before external audiences
• writing actual user-facing applications throughout the "full stack"

in each case, documenting, reporting, and/or presenting the same in clearly and efficiently, both internally and externally.

Researchers under the Programme should possess both mastery of their academic speciality, anddemonstrated practical experience producing and supporting high-quality open-source code throughcommunity engagement across multiple media. Candidates must have Bachelor's, Master's, Ph.D., oralternative qualifications in computer science, software engineering, (symbolic) artificial intelligence,computational linguistics, or formal methods.

Fluency in multiple natural languages, and any experience with law, are a plus.

Minimum qualifications:

Open-Source Software & Open-Standard Infrastructure EngineeringInternet Unix TCP/IP HTTP(S) XML JSON Schemas YAML Git Github Technical Writing Developer Relations and Evangelism

Programming Languages and Frameworks:Preferred: Haskell or OCaml. Python.Possible alternatives: Common Lisp Racket Scheme Javascript / Typescript / Node.

Formalization of Contracts, Rules, and Business Logic: Akoma Ntoso LegalRuleML Petri Nets Drools iLog OPA Neota Logic Constraint Handling Rules ICAIL JURIX RuleML+RR

Semantic Web and Ontologies: RDFa RDFt RDF RIF SWRL OWL Cyc KBpedia SUMO UFO Protg or a commercial rules engine with ontology support

Model Driven Architecture: UML BPMN DMN OCL SBVR Statecharts Activity Diagrams ParnasTables

Logics: Hoare Logic Kripke structures Modal mu-calculus Dynamic Logic Deontic, Temporal, andEpistemic modals Situation Calculus Process Calculi Multivalent logics Defeasible Logic BDI AbductiveLogic F-Logic Intuitionistic Non-monotonic Logics Skolemization Well-Founded SemanticsGood Old-Fashioned Artificial Intelligence and Semantic Web

Knowledge Representation and Reasoning: Lisp Prolog F-Logic Drools Oracle Policy Manager Flora-2 Datalog Answer-Set Programming Defeasible Logic Expert Systems DocAssemble lps.doc.ic.ac.uk

Skills listed below this line are preferred but not required:

Theorem Proving and Strongly Typed Languages:CoQ Agda Idris Lean Prover F* Advanced Haskell (Template etc) OCaml Elm Isabelle/HOL StrangeLoop Pony

Model Checkers and SAT/SMT solvers: Z3 PAT SMTlib NuSMV SPIN Sentient

IDEs, Language Workbenches, and PLT frameworks: K Framework JetBrains MPS IDEs (Vim, Emacs,Visual Studio Code, Atom, Sublime Text) Language Server ProtocolRule Systems and Logics

Computational Linguistics Natural Language GenerationComputational Semantics (in Haskell, Prolog, or Lisp) Montague Semantics Grammatical Framework Textplanning Surface realizationFamiliarity with: WordNet FrameNet SenseNet Controlled Natural Languages Attempto Controlled English ACErules

Parsers, Compilers, and Programming Language TheoryLex/YACC alex/happy Bison CFGs EBNF BNFC

Formal Verification and Specification LanguagesSome familiarity with any of: TLA+ Alloy IVy B Method Z notation VDM++ LTL CTL

App DevelopmentTest-Driven Development Continuous Integration Software Project Management Agile / XP / Scrum PairProgramming Literate Programming Unit Testing Amazon Web Services Docker Full-StackDevelopment

Support the customers to install, diagnose and resolve Hardware, Software, Application issues on desktop PC/notebook and related peripherals.

Primary Responsibilities

• To assist in installation of hardware and software
• To ensure that hardware and software are maintained according to standards by performing upgrades, new installations and carry out routine updating procedures

Job Knowledge/Skills

• Diploma in Information Technology or Computer science or any computer related subject.
• Good knowledge in PC hardware, LAN and Windows OS
• Resourceful and able to resolve problems independently using online and offline resources
• Good communication and Interpersonal Skills
• Able to communicate effectively in English
• Well organized, proactive and self-directed
• Able to perform with minimal supervision and a team player
• Shift duty and weekend support are required when needed
• Candidateswith troubleshooting knowledge are welcome to apply
• Security Clearance is required

Additional Information

• Location: 50% at Jurong Island
• Once per week, morning shift duty ( 6 am to 2 pm).
• Weekend support for system upgrade / cutover is about once every 2 months.

Jal Yoga International is a well established Yoga studio that has 6 studios around Singapore offering Yoga, Pilates and Barre classes an expanded to Kuala Lumpur, Malaysia and Jakarta, Indonesia. We are looking for an individual who are mature and responsible who is able to handle both the studio branch and our valued customers.

Responsibilities

- Receiving members/visitors and assisting with checking in of the Yoga classes

- Attending to phone calls, emails

- Handle bookings, cancellations, and reconfirmation requests from members/visitors

- Collection of payments over the counter and able to use the NETS/VISA and other payment machines

- Admin duties such as Sales tracking reports, handles monthly consumables, late cancellations and No Shows reports etc.. Must be able to use Microsoft Excel.

- All other ad-hoc duties assigned by the Management

- Maintaining studio cleanliness, sanitising mats and props after each class ends. No allergies to disinfectants or any cleaning products

Requirements

- Highly energetic individuals, cheerful personality with a strong interest in the wellness industry

- Professional, strong interpersonal and communication skills

- Must be fully committed and reliable as you will be handling the front desk alone

- Love meeting people and interacting. Not shy and bubbly personality

- Basic computer skills

- Candidates with relevant qualifications, customer service/hospitality background, with experience in handling front desk and admin duties.

Working hours 7am-1pm Mon-Fridays.

Work location: Kovan, Yio Chu Kang Road
Successful candidates will be undergoing training first.

• Liaise with clients/carriers/transporters/hauliers to execute import and export shipments (Sea/Air).
• Ensure execution of client requests/requirements and respond to their service issues/enquiries.
• Declaration of PM4 or Dangerous goods application and follow up with carrier for approval.
• Works closely with the Sales/Marketing Dept. and assist to quote on their behalf during their absence.
• Generate booking confirmations, Bill of Ladings and invoices to clients
• Document filing. Declaration of import/export permits.
• Follow up with overseas agents/carriers on shipment status.
• Sending pre-alert notice and advice to agent abroad for every shipment.
• Handling local shipper or agent abroad for any enquiries or complaint for any delay or discrepancies on document through telephone or e-mail.
• Preparing Shipping Certificates, Certificate of Origin and Fumigation Certificate.
• Checking the Portnet everyday and updating berthing and unberthing time for every shipment.
• Updates on exchange rates and SOB.

** Min 1 year experience.

Fresh Graduates are also welcome.

On-Job-Training / Related Job Courses can be provided for suitable candidates who have the right attitude but lacking the correct experience.

** Walking distance from MRT station. Friendly working environment.

** Salary will be commensurate base on qualification and experience.

** Medical and dental benefits provided.

Job Title – lyf Guard

You are the main contact for the community, and acts as the face of lyf. You will be a multifaceted Community Manager, who revels in creating an inclusive and collaborative community at lyf. A day in the life of a lyf Guard can start from checking in a new resident, recommending the best yoga studio in town, replacing a light bulb, and ending with having a cup of coffee together with the lyf residents in the social spaces after work. You will report to the Senior lyf Guard.

Responsibilities

1) Take Care of All Residents from Pre-arrival to Post-departure

You will:

• Assist lyf residents with their check-in through the Discover ASR, and mobile access activation

• Explore the functions of the Discover ASR with residents (Eg; mobile access and message board)

• Encourage residents to explore and work with the lyf community

• Handle residents' queries on facilities, services, registration and information about shopping, banking, dining, entertainment and local events

• Handle complaints from residents and ensure that they are appeased

• Conduct tours for lyf residents, potential residents and working partners

• Handle residents' related correspondences

2) Ensure Operational Effectiveness

You will:

• Monitor room availabilities through the property management system

• Ensure that procedures follows corporate guidelines

• Perform book-keeping activities

• Conduct regular rounds to ensure cleanliness of property, especially in shared social spaces

• Handle walk-ins, emails and phone enquiries

• Perform light housekeeping and engineering responsibilities and work with relevant outsourced contractors for cleaning and maintenance

• Ensure the property is sufficiently stocked with stationery and marketing collaterals

• Review activities within the team, improve the departmental processes and enhance efficiency

• Ensure that all staff receive skills upgrading and training (Eg; On-the-job training for new hires)

• Ensure all residents' refunds through credit cards are submitted to Finance

3) Create an Inclusive and Collaborative Community

You will:

• Maintain residents' preference profiles and track their likes and dislikes.

• Assist the Ambassador of Buzz to:

• Curate and plan a calendar of events for residents

• Suggest community initiatives to encourage interaction among the residents

• Manage in-building events for compliance with house rules and intercede or escalate issues as they arise

• Solve residents' related issues to provide a cohesive community and to manage residents' expectations

• Engage with residents and provide constructive recommendations to enhance their stay experiences.

Job Requirements

You have:

• At least 1 year of relevant work experience preferably in the hospitality industry

• Attained at least a Degree or Diploma in Hospitality, Hotel Management or an equivalent qualification

• Service-oriented

• Creative and able to form a unique vision for our communities and residents

• Editing skills

• Interesting skill and talent (lyf skills) such as, coffee making, bartending, singing or a computer geek

• Passion in creative and collaborative communities

• Knowledge of current trends and happenings in the local scene

• Pick up and use new systems and technology solutions quickly

• Enjoy learning a variety of tasks, including paperwork

• Willingness to do shifts (i.e. Morning, Afternoon and Overnight)

Find Your Dream Job With Us

WE ARE HIRING !! Apply now and make a difference.

Role: Production Support Analyst

Job Requisition Number: JR26865

Job Level: 3 - 5 years of relevant experience (L2)

Location: Singapore

Job Objectives

Application support analyst to provide efficient application support service for cross-functional or regional applications to provide a stable a production environment to business.

Key Responsibilities

l Responsible for availability, incident, problem and capacity management for the applications in scope

l Response and resolve incidents, problem and user queries through proper analysis

l Manage communication for Incidents (SLA breaches, Application Major Incidents, Logistics issue) and responsible for communications within team, manager and department

l Execute continuous service improvement plan, process improvement

l Ensures essential process / procedures are followed and contribute to defining standards.

l Communicate complex technical issues to business users in a language they understand

l Contribute in effective knowledge management best practices within team and organization

l Work closely with 1st & 3rd level support and development teams to the incidents, problem and users queries are resolved within SLA

Key Requirements

Must have :-

l Minimum 4 years of experience working in Banking IT industry support. Experience in internet banking applications and mobile banking applications.

l Strong team player. Flexible and being able to manage time effectively.

l Able to work with sense of urgency under multiple deadlines and successfully organize and complete tasks with minimal supervision.

l Experience in L2 / L3 support in a Production Support group in a high availability / mission critical environment.

l Solid understanding of ITIL methodology

Essential Technical Skill :-

l 3-4 years’ experience with Distributed Technologies - AIX, MQ, Java, RDBMS, connect-direct

l 2+ years’ experience supporting native iOS / Android applications in large Production environments

l Support maintenance of OpenShift, container native applications and microservice design patterns

l Two years of experience managing or supporting OpenShift or Kubernetes infrastructures

l Experience with additional container, virtualization, or cloud technologies like Red Hat OpenShift Container Platform, Kubernetes, Docker, VMware vSphere, Amazon Web Services (AWS), etc.

l Ability to manage the container platform ecosystem

l Assist in change review of container platform for new versions of OpenShift, Hotfixes, etc.

l Integrate multi-functional applications into container-based support services

l Participate in a highly collaborative team environment, contributing to all phases of the development lifecycle

l Troubleshoot software code issues and report findings

l Review and provide feedback on project technical documentation

l Assist in the troubleshooting of incidents, timely follow up with development team for fixes

l Assist with trouble tickets with the ability to create, update, and close tickets, and track items to resolution (Remedy,Confluence, JIRA)

l Hands-On experience in writing / debugging scripts, code, database queries

l Software Engineering & Change Management

l Solid understanding of resiliency and redundancy designs

l Interfaces and Messaging systems

Personal Skill :-

l Ability to work in a team environment

l Ability to learn new skills quickly with little supervision and ensuring the detail is of high priority

l Excellent communication and interpersonal skills with the ability to communicate well at all levels

l Strong problem solving skills while being process orientated

l Self-motivating and delivery focused individual

l Ability to understand the big picture – can step back and understand the context of problems before applying analytical skills to address the issues

l Proven ability to communicate and develop long lasting relationships with all levels of Management in a clear, concise manner

Please forward your resume in MS word format to [email protected] and [email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Job Description:

1. Assist in the development and updating of School Care manuals.
2. Gather feedback and conduct research and development on course/training curriculum based on training assignments.
3. Provide professional support and training to fellow team members.
4. Collaborate with the school head to identify, source, and implement programs, projects, and activities, such as holiday workshops.
5. Monitor and manage student dropout rates, waiting lists, intakes, and studio facilities while staying informed about industry developments.
6. Attend all meetings and seminars as required.
7. Address operational personnel issues related to School Care curriculum.
8. Conduct Data Analysis (DAs) as necessary.
9. Offer advice and consultations to parents and students regarding Student Care issues.
10. Continuously gather feedback and conduct research and development on course/training curriculum based on training assignments.

Other Responsibilities:

1. Experience: Prior experience in teaching or caring for children in an educational setting is preferred.
2. Language Skills: Proficiency in English. Proficiency in additional languages, such as Mandarin, Malay, or Tamil, is advantageous.
3. Passion: Display a genuine passion for working with children and promoting their holistic development.
4. Communication: Excellent communication skills in both written and spoken English. Ability to communicate effectively with students, parents, and colleagues.
5. Patience: Demonstrate patience and empathy when dealing with children of different ages and needs.
6. Team Player: Work effectively in a collaborative team environment, supporting colleagues and sharing responsibilities.

We are a cake company, specialising in elegant, wholesome cakes.

We are looking for Permanent / Full-time/Part-time Service Crew for our Paragon outlet.

Position available

- Sales Supervisor, Sales Service Crew

Working Hours

44 hours (5 days a week)

Salary

Up to $3.5K, depending on experience and knowledge

Job Scope

- Attending to customers

- Processing customers' orders of cake and beverage

- Housekeeping of outlets

- Receiving and displaying of cakes

- Barista skills are an advantage

- Manning the POS system

- Maintaining daily opening and closing procedures

Desirable qualities

- Good people skills

- Familiarity with the concept of good service

- Good organisational skills

- A positive attitude

- A passionate and cheerful personality

Benefits

- Variable bonus based on staff and Company performance

- Confirmed staff will be entitled to reimbursement of outpatient expenses and medical insurance

- Training will be provided

Please remember to attach your resume.

We regret that only shortlisted candidates will be notified.

We look forward to having you join our team!

Sales Consultant

• Working Location: 1 Marine Parade Central #06-07 Singapore 449408
• Working day and time: Wednesday to Sunday: 9am - 6pm, off on Monday and Tuesday
• Salary: $2500 - $4000 basic + Commission

Job Highlights

• Career Advancement Opportunities

• Off on Public Holidays

• 8 hours work/day

Job Description

We are expanding! We are looking for team members who have a passion for sales and excellent customer service. At Hanlin Education, we believe in providing personalised sales and developing positive relationships with all our customers. We welcome individuals who share the same values to be part of our dynamic team.

Job Highlights:

• Enrol new students through walk– ins, email, calls and marketing campaigns such as roadshow

• Provide prompt, relevant and accurate information regarding the programmes to the needs of the prospective parents and their child/children

• Accountable to follow up closely on all sales leads to achieve the sales target

• Attend and advise existing parents regarding matters concerning their child/children’s programme change, fee collection.

• Maintain positive relationships with all parents and their children at our centre

• Take ownership of assigned tasks within the team and programmes.

Requirements:

• 5 days’ work week (Including weekend)

• Experience with CRM, in sales and customer service

• Excellent spoken, written communication and interpersonal skills

• Sales Driven and self-motivated, a team player

• Organised and independent

• Immediate starter is preffered.

Product knowledge and customer system management training will be provided.

Centre Manager (Tuition Centre)

Job Highlights

• Career Advancement Opportunities
• Off on Public Holidays

• Working Location: 1 Marine Parade Central Parkway Centre #06-07 Singapore 449408
• Working day and time: Wednesday to Sunday, 2 days off on Weekday
• Salary: $4000- $5000 (Immediate starter prefer)

Job Description

• In charge of the operations / Sales performances of centre.
• To lead and manage supervisors to achieve the target set for their respective outlet. This includes guiding the supervisors in running their teams at the centre to provide worthy service to our customers.
• To lead by example as a leader, living and spreading the Core Values, Ethos and Competencies championed by the organization.
• Recruiting, training and grooming of supervisors.
• Managing the performance of those under your charge in an effective and efficient
• Devising strategies and tactics for supervisors and the teams that they manage; for the explicit purpose to increase sales and positive branding of our centres.
• Ensuring that all customer complaints and feedback are handled professionally by the centre team.
• Monitoring results of your plans and revise your strategies and methods accordingly.
• Regular reporting of centre performance.
• Duties associated with your role as a manager.

Requirements:

• At least 3 years in a hands-on, senior leadership position in a tuition or enrichment company, managing multiple outlets with a proven track record.
• Excellent communication and management skills

Description

• Basic knowledge of our drinks and food menu
• Team player, professional and friendly. (Even in tough situations)
• Effective communication skills with guests and staff
• Quick thinking, basic math skills and great attention to detail
• Greet guests and make them feel comfortable
• Learn menu items and be able to describe them appropriately to guests
• Order Taking and Serving in a timely manner
• Check-in with guests to ensure that everything is going well
• Refill beverages throughout the meal
• General cleaning/dishwashing
• Making sure that all areas of the restaurant is clean and neat

Requirement

• No experience are welcome to apply
• Willing to learn
• Independent, proactive, resourceful and ability to work in a fast paced environment
• Team player with excellent interpersonal and communication skills
• Able to commit weekends and public holidays

We are looking for a suitable English Language Teacher on a part time or internship basis to conduct teaching and curriculum development. He or she should be able to speak and write English at a high level of competency and a passion for teaching.

Why join us?

• Flexible working hours
• Learn from experienced teachers best practices and useful tips in the industry
• Opportunity for conversion to Full-time position based on performance
• Be part of a team of educators who value the learning process, not just grades

Our ideal candidate

• has a passion for teaching English
• speaks and writes English at a high level of competency
• is self-motivated and has initiative
• is open to be travel to more than one location when necessary
• is willing to learn
• sees teaching as a possible full-time job after graduation
• is an undergraduate

The role would require you to

• collaborate with the team to developing curriculum and content
• be comfortable with leveraging technology to enhance the classroom learning experience
• engage with parents of students whenever needed
• be willing to familiarise yourself with the MOE syllabus
• plan and review lessons as a team
• be part of online content development
• teach, co-teach and/or assist in an average of 9-12 classes a week (including cover classes where needed)
• take up administrative or operational tasks/roles where necessary

Only Singaporeans and PRs need apply.

We are looking for a full time English Language Teacher [Primary and/or Secondary]. He or she should be able to speak and write English at a high level of competency and have a passion for teaching. This role is open to teachers with less than 5 years of classroom experience and those who have working experience in other fields but are looking for a career switch.

Why join us?

• Spend more time teaching and less time managing
• Teach small classes and focus on the needs of your students
• Learn to create and leverage fun and engaging materials in line with the centres needs and direction
• Be part of a team of educators who value the learning process, not just grades

Our ideal candidate

• has a passion for teaching English
• speaks and writes English at a high level of competency
• should be able to work four weekdays and at least one weekend
• is confident in speaking to parents and comfortable with maintaining a positive relationship with parents of students
• has a University Degree (local or overseas)
• is self-motivated and has initiative
• is open to teaching at more than one location when necessary
• is willing to learn and develop the necessary skills for the job

The role would require you to

• collaborate with the team to developing curriculum and content
• be comfortable with leveraging technology to enhance the classroom learning experience
• engage with parents of students whenever needed
• be familiar with the MOE syllabus
• plan and review lessons as a team
• be part of online content development
• teach, co-teach and/or assist in an average of 9-12 classes a week (including cover classes)

Only Singaporeans and PRs need apply.

COMPANY DESCRIPTION

Headquartered in Singapore, The EtonHouse International Education Group has 120 schools across 11 countries. We run pre-schools as well as K-12 international schools. Together, these schools provide internationally recognized programmes and high-quality education to over 20,000 students globally. The group also runs enrichment programmes and cutting-edge ed-tech programmes to scale the provision of high-quality education in pre-schools.

Over the last 27 years, EtonHouse has been at the forefront of international education in the Asia Pacific region and has won numerous awards. In 2019, our founder, Mrs Ng Gim Choo won the EY Entrepreneur Of The Year Award in the Education category. In addition, EtonHouse was recently selected to be in the inaugural cohort of the Scale-Up SG programme, which is an Enterprise Singapore programme selecting high-growth potential local companies which can be groomed into future global champions.

With children at the heart of what we do and the vision to make good quality education accessible to every child in Singapore, EtonHouse launched the EtonHouse Community Fund (ECF) in 2015. As an independent IPC charity, ECF continuously runs initiatives to make a difference in the lives of vulnerable children.

EtonHouse Vision

Shaping the future through education

EtonHouse Mission

Developing confident and capable global citizens

Be a part of the EtonHouse family

We welcome passionate and dedicated professionals who share our belief in the power of education. Together, we can make a meaningful difference to children and society through education.

RESPONSIBILITIES

Hampton Pre-School is a PCF centre managed by EtonHouse, catering to children from 2months to 6 years of age. The campus has a thoughtfully designed environment that offers children a meaningful and engaging learning experience. Equipped with innovative resources, the pre-school offers a unique curriculum based on respect for young children. Hampton Pre-School provides an integrated, holistic, international early childhood programme and lays the foundation for future success. We invite suitably qualified and passionate individuals to join us in the following position in our journey of learning and growth:

Job Role & Responsibilities

Undertake the teaching of a class in accordance with the schools agreed policies and guidelines.

Plan and carry out the daily programme, developmental and caregiving tasks as assigned.

Create meaningful language opportunities for children where love for Mandarin can be promoted.

Document childrens learning through contributions towards newsletters, class panels and childrens portfolios.

Attend to the health, hygiene and safety needs of the infants.

Create a safe environment and provide the best possible care to infants under their care.

Build and maintain good rapport with parents.

Obtained at least a Certificate in Infant/Toddler Care and Development, or Fundamentals Certificate in Early Childhood Care and Education (with a certificate in Infant/Toddler Care) or its equivalent

First Aid Certificate recognized by ECDA

Minimum 2 years experience in a similar setting

Good interpersonal and communication skills

Location: 126 Kim Tian Road (Near Tiong Bharu MRT Station)

Responsibilities:

• Handle customer sales inquiries, generate quotations, and manage customer communication.
• Process orders, coordinate shipments with the Factory and customers, and track order fulfillment.
• Issue daily purchase orders, sales orders, and invoices through our ERP system.
• Prepare tax invoices, shipping documents, and packaging lists for customer shipments.
• Monitor and follow up on outstanding payments and customer orders.
• Assist with administrative tasks and support finance-related matters in the office.

Requirements:

• Must possess at least Diploma/Degree in electrical/mechanical engineering, any related field.
• With well electrical motors knowledge
• At least 5 years of working experience in the related field is required for this position.

For interested applicants, kindly send your resume in Word/PDF format to [email protected]

Kindly include the following in your resume.

Current Salary

Expected Salary

Availability

Reason for leaving

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (23S1595/R23116355)

1. Plan, prepare and deliver lesson plans and instructional materials that facilitate active learning.
2. Liaise with managers to determine training needs and schedule training sessions.
3. Design effective training programs according to the requirements of clients.
4. Prepare educational materials.

Job Requirements

1. Bachelor's degree/Masters in IT/Computer Science Engineering.
2. Candidate must possess good theoretical and practical knowledge C#.Net/VB.Net/Asp.Net.
3.Strong interpersonal and communication skills.

4. Students with good technical background and passion for teaching will be considered.

5. Freelancers/Part Time

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Parkway Parade)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies