Total 2,067 Customer Service job vacancies in sgp singapore singapore 70 tuas west dr

• Responsible for taking orders and serving food and beverages to guests
• Polite friendly and well grown
• Verifying the identification and of any customers who order alcoholic beverages
• Submit food orders to the kitchen staffs
• Ensure customers satisfied with their meal
• work with kitchen staffs to resolve any complaints and process customer payments

(1) Experienced in F&B operations for at least 2 years.

(2) Independent with initiative.

(3) Maintain daily and monthly reports of outlets.

(4) Preparation of profit/loss statements.

(5) Purchasing of materials if required.

(6) Sourcing for clients to rent stalls.

(7) Daily operations of outlets.

• Responsible for taking orders and serving food and beverages to guests
• Polite, friendly and well grown
• Verifying the identification and age of any customers who order alcoholic beverages
• Submit food orders to the kitchen staffs
• Ensure customers satisfied with their meal
• Work with kitchen staffs to resolve any complaints and process customer payments

Responsible for taking orders and serving food and beverages to guests

Polite, friendly and well groom

Verifying the identification and age of any customers order alcoholic beverages

Submitting food orders to the kitchen staff

Ensure customer satisfied with their meal

Work with kitchen staff to resolve any complaints and process customer payments

We are hiring Barista-cum-service crew for our cosy neighborhood plant-based cafeteria – Soul Kind Café! At our café, we serve vegetarian and vegan Asian fusion cuisine. We are looking for customer service-oriented individuals with the right attitude to join us!

Job Description

• Main responsibility is barista duty
• Provide friendly, excellent, and professional service to our customers to ensure they have an enjoyable and pleasant experience
• Responsible for handling and serving food and beverages to customers (only during peak hours)
• Cashiering duties (only during peak hours)

Requirements

• Positive and can-do attitude
• Customer service-oriented individual
• Possess good interpersonal communication skills
• Must-have barista experience and able to do latte art

We are looking for an Administrative Assistant to join our team for assisting execution of ongoing programs and helping with the roll-out of new education programs.

As our Administrative Assistant, you will be responsible for providing support to a portfolio of education programs and ensuring that the programs are completed in budget and on-schedule.

This is a dynamic role and the responsibilities will include;

- Keep a record of admission numbers and assist with any queries related to the admission process.

- Assist with the booking of venues and facilities for the programs.

- Coordinate with various vendors for materials and supplies related to the program and ensure timely deliveries

- Help with the drafting is letters and documents related to programs.

- Analyse and present feedback data from the programs conducted.

- Assist the Director with other general Admin work (filing of documents, scheduling meetings, sending invitations, setting zoom meetings etc)

Job Description & Requirements

Our Quality group ensures every single material inside our products is manufactured, processed, tested, packaged, stored and distributed aligned with our incredibly high standards of quality and meets all regulatory requirements. Partnering across our internal manufacturing facilities, external contract manufacturers and suppliers we create an interdependent global manufacturing network committed to deliver a compliant, reliable supply to customers and patients on time, every time, across the globe.

What will you do

• Responsible for planning, scheduling and performing calibration, maintenance and qualification of laboratory equipment.
• Responsible for maintaining laboratory chemicals and consumables inventories and disposals.
• Responsible for archival/retrieval of retention samples.
• Ensure laboratory equipment calibration, maintenance and qualification within timely manner and in compliance to standard operating procedures with necessary laboratory safety precautions.
• Liaise and coordinate with external service providers in carrying out calibration, maintenance and qualification of laboratory equipment and tools.
• Liaise with external vendors to ensure chemicals and consumables supply continuity.
• Support laboratory investigation on laboratory equipment failure, Out of Tolerance and Out of Specification
• Be the subject matter expert of laboratory maintenance and participate as auditee in site internal audit/external audit.
• Coordinate with laboratory team to ensure equipment availability for calibration, maintenance and troubleshooting work.
• Manage archival/retrieval of record for laboratory calibration, maintenance and qualification related documents.
• Understand customer needs and identifies solutions to non-standard requests by interpreting existing procedures, processes and practices.
• Ensure work and behave in accordance with EHS procedures and guidelines.
• Maintains positive working relationships among employees and fosters an environment where employee engagement, empowerment, teamwork and accountability are the cultural norm.
• Participate in continuous improvement initiative as part of the production system culture in Singapore.
• Participate in EHS, Business Compliance, cGMP and all other compliance-related matters, where applicable.
• Uses formal data based analytical tools (such as Lean Six Sigma process) to identify and implement operating improvement opportunities to eliminate waste, improving accuracy, compliance and productivity.
• Any other duties as assigned by the Senior Manager/Director.

What you must have

To be successful in this role, you will have:

QUALIFICATION:

Bachelor Degree in Science/ Life Science, Pharmacy, Pharmaceutical Science or Engineering or proven relevant experience.

EXPERIENCE:

This is a career conversion programme under Workforce Singapore (WSG) and candidates must meet the following criteria:

• Singaporeans/Singapore PRs only
• PMETs/Mid-Careerist with no prior work experience in Biopharma industry are welcomed to apply
• Open to two years contract
• Minimum 2 years of relevant experience in GMP manufacturing environment, preferably laboratory operations.

QUALIFICATION:

Bachelor Degree in Science/ Life Science, Pharmacy, Pharmaceutical Science or Engineering or proven relevant experience.

Expertise, Professional and Functional Competencies

· A continued improvement mindset.

· Good knowledge and understanding of GMP

· To be familiar with simple statistic to apply statistical analysis and process control techniques.

· Experience in MS-office applications.

· Proficient in English.

Other Personal Attributes:

· Good organization and time management skills.

· Able to work independently.

· Meticulous with high integrity.

· Good interpersonal and communication skills, with ability to work in cross-functional teams.

· Continuous improvement mindset.

· Positive attitude and self-motivated.

Job Description:

• Manage large amounts of incoming phone calls
• Handle customer complaints, provide appropriate solutions and alternatives within time limits; follow up to ensure resolution
• Issue accurate invoicing and job production order.
• Building sustainable customer relations to deliver optimal sales and aftersales support to our clients. Customer interaction includes online platforms messengers and live chats.
• Managing delivery routes of drivers according to incoming orders
• Ability to effectively work with a team.
• Problem solving skills needed to be able to quickly resolve customer complaints and other issues that may arise from time to time.
• Staying up to date with multiple product knowledge and understanding customer needs across different services and assisting them.
• Possess a fair knowledge on how to use the computer system and its basic application.
• Daily Ad-hoc tasks assigned

Company Description:

PylonAI is a dynamic data analytics startup based in Singapore, providing integrated data services and IoT solutions for the Built Environment sector. Our mission is to create a unified analytics platform that delivers insights, enhances productivity, and ensures efficiency throughout the building lifecycle. Building lasting relationships is at the core of our commitment, and our tailored solutions aim to surpass customer expectations.

If you are seeking a workplace that values your skills, fosters your growth, and embraces challenges, PylonAI offers an exciting opportunity. Join us and be part of a team driving innovation and making a significant impact in the Built Environment sector.

Job Description:

We are hiring for a versatile team member who will take on a multifaceted role. This dynamic position involves being at the forefront of ensuring positive customer experiences, acting as a liaison between the company and clients, managing end-to-end project implementation at client sites, and playing a crucial role in advocating for client needs within the organization. The ideal candidate should possess excellent communication skills, project experience, and a customer-focused mindset.

· Act as the primary point of contact to monitor and communicate project progress, identify and mitigate risks, and ensure adherence to timelines.

· Collaborate with clients and internal stakeholders to formulate detailed project plans outlining tasks, timelines, and resource requirements.

· Manage the onboarding process for new clients, ensuring a smooth transition to our platform while updating user manuals and tailoring training to meet specific client needs.

· Support end-to-end implementation of our solutions at client sites.

· Proactively address potential issues, providing continuous assistance to clients throughout the rollout phase and subsequent operational period.

· Cultivate and maintain strong relationships with key client stakeholders, ensuring the achievement of desired outcomes with our product and service.

· Effectively communicate with clients to understand their evolving needs and challenges.

· Represent the voice of the customer within the company, conveying feedback to the product development team and advocating for new features or improvements based on client needs.

· Monitor client usage and engagement, identifying opportunities for upselling or cross-selling additional services.

· Develop strategies to enhance customer retention and reduce churn.

· Conduct reviews to gather feedback from clients and internal teams, identifying opportunities for process improvements and lessons learned.

· Facilitate training sessions for clients, ensuring a comprehensive understanding of our products and optimizing their utilization.

Requirements

· Dynamic and customer-centric individual

· Proven experience in a customer-facing role, as a Customer Success Manager, Account Manager, System Implementation or Project Manager

· Excellent communication and interpersonal skills.

· Detail oriented with strong problem-solving and analytical abilities.

· Familiarity with construction sector is a plus.

· Ability to work collaboratively in a fast-paced startup environment.

· Adept at project management and can collaborate effectively with cross-functional teams.

Responsibilities

• Provide comprehensive administration support to the Sales Engineer Teams
• Preparation of tendering documents
• Compile weekly sales call report and monthly project report
• Other duties assigned by immediate supervisor

Requirements

• Diploma or equivalent
• Able to work independently in a challenging and demanding environment
• Positive working attitude, Teamwork
• Flexibility and self learning
• Good communication and organization skills
• Attention to details, Meticulous and accurate
• Candidate without relevant experience are welcome to apply

Job Description

• Answer incoming calls from customers to take orders
• Answer inquiries and questions, handle complaints
• Provide information to customers and service providers
• Verify data and entry into the system

Requirements:

• Willing to work at the Western part of Singapore (Taman Jurong Area)
• Knowledge of Customer service principles
• Knowledge of Singapore roads
• Good data entry and typing skills
• Good communication skills

Nanyang Technological University, Singapore (NTU Singapore) is a research-intensive public university, which has 33,000 undergraduate and postgraduate students. The NTU School of Civil and Environmental Engineering (CEE) is a leading school for Sustainable Built Environment. It has about 50 faculty members and more than 1,100 students and is rapidly expanding its range of education and research activities.

As Senior Executive at the Office of Associate Chair (Students) of the School of Civil & Environmental Engineering (CEE) focuses on student care and wellbeing. The key purposes are to enhance the wellbeing, development experience of CEE students. 

The key responsibilities encompass the following:

• Coordinate with stakeholders to align care and support for CEE undergraduate students.

• Periodic monitoring and meeting with students who face wellbeing problems, as well as working with other NTU stakeholders. 

• Take charge of administrative matters that support the student leadership and mentorship for undergraduate students.

• Liaise with administrators to advise students who face academic challenges on their fulfilment of credit requirements.

• Maintain and update database of student care records.

Requirements

• Minimally a bachelor’s degree from a recognised University (degree in related field and/or work experience in the tertiary education sector will be preferred).

• A strong commitment and passion towards student wellbeing and support.

• Preferably knowledge and/or experience in counselling or interaction with young adults.

• Excellent team player with good interpersonal skills.

• Strong verbal and written communication skills.

• Proficient in Microsoft Office (Word and Excel).

We are hiring service crew for our cosy neighborhood plant-based cafeteria – Soul Kind Café! At our café, we serve vegetarian and vegan Asian-fusion cuisine. We are looking for customer service-oriented individuals with the right attitude to join us!

Job Description

• Provide friendly, excellent, and professional service to our customers to ensure they have an enjoyable and pleasant experience
• Serving food and beverages to customers
• Cashiering duties including closing the register at the end of the day – filling in the closing forms and settling all modes of payment
• In charge of the daily handling of cash revenues and the float. This requires you to be detail-oriented in counting the daily sales and float, as well as being customer oriented to process various modes of payment
• Inventory management
• Always maintain cleanliness and organization of the cafeteria
• Ability to upsell and collect feedback from customers on their meal and service

Requirements

• Positive and can-do attitude
• Customer service-oriented individual
• Possess good interpersonal communication skills

Principal Responsibilities

• Accountable for compliance with safety, health, environmental, quality and relevant industry standards.
• Responsible for the maintenance of Electrical, Instrument and Analyzer in the plant
• Responsible for trouble shooting the plant Electrical, Instrument and Analyzer issues
• Accountable for supporting the MOC process
• Responsible for ensuring Permit to Work process is followed and adhered before it is approved
• Responsible for compliance to all Procedures, Routines, Logs and other Operational Processes
• Responsible for providing technical support during pre-commissioning/commissioning and start-up
• Work closely with the Maintenance Team to resolve day-to-day Electrical, Instrument and Analyzer problems
• Work with Maintenance Team to supervise and implement the works according to the schedule and requirements
• Support process improvement, productivity and reliability projects
• Able to identify the different types of instrument cables and work according to the specifications
• Basic Knowledge about different types of control valves/Field transmitters-construction and
• maintenance.
• Must be familiar with test equipment like Multimeter, Loop calibrator, Pressure calibrator etc., Able to troubleshoot the instrument loop problems.
• Able to work long hours during emergencies to complete the work.
• Attend to emergency call-out and provide night-shift support during plant start-up and shut-down period
• Accountable for the supervision and execution of day to day Electrical, Instrument and Analyzer maintenance activities including PM / CM
• Accountable for the planning, supervision and execution of maintenance and TAR Electrical, Instrument and Analyzer activities
• Responsible for pre-comm & commissioning activities for new projects
• Participate in audits (internal & external) and accountable in closing corrective action items
• Participate in Root Cause Analysis investigation and accountable in closing action items
• Appointed as acting Site Supervisor when situation arises
• Any other day to day operational matters as required

Requirements

• At least 3 years Operational experience with demonstrable exposure to process plant operations and site-based activity or equivalent.
• 5 years E&I experience in Chemical Process Plant.

a) At least 5 years of Information Security working experience in a complex IT

(b) At least 5 years of working experience in Security Administration of one or more of the

following systems:

i) Active Directory

ii) Privileged ID Management tools

iii) Identity Governance & Administration tools

iv) Windows

v) Unix

vi) Linux

vii) MSSQL

viii) Oracle

ix) Mainframe

x) AS400

xi) Teradata

(c) Certification in CISSP, CRISC, CISM.

(d) Good Project Management experience and skills.

(e) Must be self-motivated, independent without much supervision, meticulous, systematic, dedicated, committed and result-oriented team player with strong initiative, and possess good inter-personal, communication, analytical and presentation skills.

(f) The candidate shall be required to perform some or all of the following duties according

to the area he/she is assigned to support:

i) Perform ID and Access control provisioning in one or more of the following systems:

- Active Directory

- Privileged ID Management tools

- Identity Governance & Administration tools

- Windows

- Unix

- Linux

- MSSQL

- Oracle

- Mainframe

- AS400

- Teradata

ii) Review and develop process for ID and Access control administration.

iii) Review IDs, Accesses and Security Settings to comply with polices and standards.

iv) Develop and maintain Baseline Security Standards (BSS) for Privileged ID Management (PIM), Identity Governance & Administration (IGA), Mainframe &

Database Computer (DBC) and AS400.

v) Conduct BSS compliance checks periodically for PIM, IGA, Mainframe & DBC and

AS400.

vi) Provide governance on the service provided by the Service Providers.

vii) Manage the escalation processes and perform service recovery for incidents that

directly impact services or users.

viii) Conduct internal security reviews.

ix) Assist in the extraction of artefacts for auditors.

x) Support periodic fixes/patches and upgrades.

xi) Assist in the planning, review and testing of the IT Business Continuity Plan.

xii) Ensure strict adherence to the Board’s internal processes, procedures and policies

for quality output as well as sound security controls.

The Product Support team are a talented, engineering focused department with an emphasis on customer service whether that is dealing with external clients or internal business functions. We work with a number of different areas of the business and are responsible for service excellence and ownership of client incidents.

We are looking for a Product Support Specialist in our Singapore office.

We require a smart and driven individual who thrives in a fast-paced environment where helping the customer is a top priority, and who loves to figure out and solve technical problems. In this role, you will be primarily responsible for escalated technical support of our software products, handling customer inquiries and working with internal teams to develop solutions to client-reported issues.

What you'll be doing

• Provide 2nd line technical support and expert product consulting, via email, phone, and our internal support portal, to all users of our Opus 2 platform, Transfer and Annotate products (SaaS, Enterprise and Internal).
• Troubleshoot and test client-reported product defects, liaising with QA and DevOps for the deployment of fixes.
• Creating automation tools with bash, python (or similar) to fix data-related issues across the product suite.
• Work cross-functionally with other teams to ensure that all client needs are satisfactorily met.
• Identify, triage, and escalate defects to appropriate internal personnel, providing a clear outline of the problem with technical detail.
• Capture client feedback, and escalate improvements to appropriate internal personnel, providing a clear story of the improvement in clear detail.
• Assist with proactively engaging clients with best practices to optimise product usage and maximise adoption.
• Consult with Enterprise clients to provide expert product knowledge and technical product workflow solutions.
• Track and manage support activities in the Helpdesk or incident tracking system.
• Recognise and promote opportunities for training and professional services.

What we're looking for in you

• Provide 2nd line technical support and expert product consulting, via email, phone, and our internal support portal, to all users of our Opus 2 platform, Transfer and Annotate products (SaaS, Enterprise and Internal).
• Troubleshoot and test client-reported product defects, liaising with QA and DevOps for the deployment of fixes.
• Creating automation tools with bash, python (or similar) to fix data-related issues across the product suite.
• Work cross-functionally with other teams to ensure that all client needs are satisfactorily met.
• Identify, triage, and escalate defects to appropriate internal personnel, providing a clear outline of the problem with technical detail.
• Capture client feedback, and escalate improvements to appropriate internal personnel, providing a clear story of the improvement in clear detail.
• Assist with proactively engaging clients with best practices to optimise product usage and maximise adoption.
• Consult with Enterprise clients to provide expert product knowledge and technical product workflow solutions.
• Track and manage support activities in the Helpdesk or incident tracking system.
• Recognise and promote opportunities for training and professional services.

Working at Opus 2

Opus 2 is a global leader in the LegalTech space, creating solutions to drive digital transformation in the legal industry. We are the trusted partner of the world’s leading legal teams, with the world’s largest law firms are using Opus 2.

Our achievements are underpinned by our unique culture and our people are our biggest asset. Working at Opus 2, you’ll receive:

• 22 days annual holidays, flexible working, and length of service entitlement.
• Loyalty Share Scheme.
• Healthcare Insurance.
• Dental Insurance.
• Additional Childcare Leave.
• A day of leave to volunteer for charity and an active CSR team raising money towards a company charity.
• Accessible and modern office spaces
• Company social events.

The Raffles Service Agent delivers friendly and professional service that meets guest’s reservation experience expectations prior to their arrival.

Primary Responsibilities

Delivers Friendly and Professional Service

• Ensures smooth operation of Raffles Service department by attending to incoming calls, fax and emails that are pertaining to room reservation.
• Obtains all the necessary information to complete a room reservation in the Opera system, i.e. stay dates, flight details, rates, special requests and reservation notes.
• Completes the reservation process by combining all reservation details (including any Food and Beverage or Spa arrangements) and sending a confirmation to the guest.

Focuses on Guest Experience

• Supports guest’s decision to proceed with the reservation by providing accurate information on the price, room type, availability and the amenities.
• Is well versed with the preference of the regular guests and provide them with the consistent service anticipating their needs in advance.

Involvement in Wider Job Function Actions/Relationships

• Supports the Raffles Service colleagues to achieve upsell goals in various revenue streams.
• Coordinates with other departments (Front Office, Concierge, Food and Beverage, Raffles Spa, Housekeeping and Butler) on the guest’s needs and requirements.
• Works closely with Revenue department to be aware of the occupancy of the hotel (i.e. sold out dates, blackout dates and the need periods).
• Advises Raffles Service Manager of any deviations in rate applications or reservations arrangement.
• Maintains an accurate and updated filing system of all correspondence.
• Is familiar with hotel’s credit policies and handles billing instructions correctly.
• Performs clerical and administrative duties.
• Adheres to Raffles Hotel Singapore and Room Reservations department standard operating procedures, guidelines and grooming standards.
• Supports Accor Corporate programs, such as Planet 21.
• Ensures service standards and individual performance are aligned with Accor Hotels Values.

- Site Coordination

- Responsible for coordinating, and preparing and submission of drawings and technical documents;

- Drafting - Autocad, Revit

- Technical Support

- QS

- Other duties assign by supervisor and management

- At least 1 year drafting experience preferably

- IT Savy

Working Days: Monday - Friday

Working Hours: 8.30am - 6.00pm

13th month bonus

General Manager - Operations

Our culture believes in POWERING YOUR POTENTIAL. We provide global opportunities to develop your career, make your community a better place and work with today’s most innovative thinkers to solve the world’s toughest problems.

We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That’s what #LifeAtCummins is all about.

We are looking for a talented General Manager, Operations to join our team in Tuas South, Singapore, as part of Singapore’ senior leadership team. This role will be Onsite, and it is required travelling within Singapore.

In this role, you will make an impact in the following ways:

• Develops and implements operational strategies aligned with organizational goals through the customer service and field service managers.
• Engages and collaborates with the various business segments and functions leaders to align on the country’s strategic initiatives to develop shared objectives and resolve cross-functional challenges that may impact organizational success.
• Set challenging goals and manages the business towards the Annual Operating Plan, monitors the branch’s balanced scorecards, profit and loss and asset metrics.
• Implements operating policies and procedures across multiple functional areas including customer service, service operations, finance, quality control, purchasing, Inventory management, and human resources.
• Focuses on enhancing customer satisfaction by ensuring operational excellence and addressing customer concerns.
• Drives strategic projects and initiatives for continuous improvement and to improve operational efficiencies.
• Manages compliance with Health, Safety and Environment standards and audits.
• Develops and motivates people managers. Set challenging work plans and individual development plans, building high-functioning teams, aligned to Cummins’ Values.
• Develops a deep understanding of all of Cummins’ businesses.

Qualifications - External

To be successful in this role you will need the following:

• Builds effective teams - Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.
• Business insight - Applying knowledge of business and the marketplace to advance the organization’s goals.
• Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Customer focus - Building strong customer relationships and delivering customer-centric solutions.
• Demonstrates self-awareness - Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
• Develops talent - Developing people to meet both their career goals and the organization’s goals.
• Drives engagement - Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
• Drives results - Consistently achieving results, even under tough circumstances.
• Financial acumen - Interpreting and applying understanding of key financial indicators to make better business decisions.
• Manages conflict - Handling conflict situations effectively, with a minimum of noise.
• Influence Health and Safety Culture - Champions positive health and safety behaviors by influencing leaders and employees to create the right environment.
• Understand and aligns to Cummins’ Mission, Vision and Values, while learning and exemplifying our Cummins’ Leadership Behaviors.

Preferred Qualifications:

• College, University, or equivalent degree in Engineering, Business or related field required. Advanced degree in Business or related field preferred
• Six Sigma Green Belt certification or Sponsor certification required.
• Significant relevant experience required, including managerial and budgetary experience.
• Engages and collaborates with the various business segments and functions leaders to align on the country's strategic initiatives to develop shared objectives and resolve cross-functional challenges that may impact organizational success.

Compensation and Benefits

• Salary rate commensurate with experience. Flexi benefits, Variable Compensation (bonus). Annual Salary Review. Life Insurance. Medical, Dental / Hospitalization Insurance.

At Cummins, we are an equal opportunity employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, colour, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.

· Full in charge of Machine assembly

· Handling Electrical panel wiring and machine cable routing

· Perform machine testings

· On-site installation & commissioning

· Machinery maintenance, servicing & troubleshooting

· Updating progress of given tasks to department head

· Ensure given tasks complete within given timeline

· Liaising with suppliers, contractors and customers on site installation job

· Documentations as per ISO and Bizsafe standards

· Maintain workshop cleanliness after daily job

Job Purpose:

Mechanics maintain and repair machines, heavy equipment, cranes, and sub-assemblies in the workshop.

Responsibilities:

· Positive outgoing approach and attitude to all tasks

· Maintenance and servicing experience on heavy crawler/mobile equipment, forklifts, MEWPs. Experience working on mobile cranes such as Linkbelt, Tadano, Kato, Sany, XCMG, Zoomlion (highly desirable, however we will train and upskill the right candidate from all mechanical backgrounds)

· Experience working in planned and reactive maintenance environments.

· Strong diagnostic and fault-finding skills.

· Strong time management skills

· High attention to detail with the ability to complete paperwork and service records accurately.

· The ability to pass a medical pre-employment examination.

· Any other ad-hoc duties as assigned by the Company.

Qualifications:

· Possess either NITEC or Diploma in Mechanical Engineering

Experience:

· Minimum 5 years’ experience

Competency:

· Possess valid SG class 3 driving licence is a must.

· Possess valid Class 4 & 5 driving licence will be an advantage.

Overview

The Centre for Research in Child Development (CRCD) was established in 2017 with funding from the Singapore Ministry of Education (MOE). Hosted at the National Institute of Education (NIE), the CRCD conducts studies focusing on factors that influence the course of development from infancy through middle childhood. The Centre is interested in candidates with expertise in one or more of the following areas:

• Testing, measurement, psychometrics

• With applications in quantitative psychology and early childhood

Candidates with appropriate qualifications and relevant research experience are encouraged to apply. We invite applications for the position of Education Research Scientist/Senior Education Research Scientist to join the CRCD. 

Requirements

• PhD in a relevant discipline

• Minimum 2 years of post-PhD experience

• Ability to lead a research team

• Track record in the following areas:

• High-quality publications (please provide samples and information on the quality and impact of your work based on citations and ranking of journal publications)

• Planning and writing research project proposals that are funded through competitive peer-reviewed funding processes

• Independence in research (i.e. sole authorship/senior authorship of high-quality publications and invited presentations at conferences)

• Excellent interpersonal and communication skills (spoken and written English)

• Ability to work with colleagues within a team

Responsibilities

• Collaborate with colleagues to design and implement the centre’s research programme
  Take a leading role in the development of research projects and programmes and in seeking and pursuing appropriate external funding

• Disseminate the outcomes of research in peer-reviewed publications of international standing

• Support CRCD in its efforts to impact practice and policy through research projects and programmes

• Manage and conduct administrative and management tasks associated with research or programme

• Participate in research of strategic importance to CRCD and NIE
  Participate in the wider research and service activities of CRCD and NIE 

Application

Interested applicants should complete and submit the following documents: 

• Cover letter addressing how you meet each of the requirements of this position

• Resume including a list of your qualifications, publications, grants and leadership experience, previous experience and a brief description of your achievements

• Research statement indicating your research expertise, interests, and future directions

• 1 to 3 of your best publications

• Name of at least 3 referees

• Any other documents that demonstrate your qualifications

Closing Date

• Review of applicants will continue until the position is filled.

Other Information

• Queries regarding the position should be directed to lenny@nie.edu.sg.

Note to applicants:

We regret that only shortlisted candidates will be notified via email.

Job Highlights:

• 5.5 days work week, 9am to 6pm (Weekdays) / 9am to 1pm (Weekend)
• Salary: Up to $3000 (commensurate with experience) + transport allowance + AWS + VB
• Location: Jurong Logistics Hub

Job Responsibilities
• Respond promptly to customer inquiries via various channels, including email, chat, and social media.
• Provide accurate and helpful information regarding products, orders, and general inquiries.
• Collaborate with the operations team to track and monitor order statuses and deliveries.
• Investigate and resolve customer issues and complaints in a timely and effective manner.
• Develop a strong understanding of Epitex's product offerings to provide detailed information and product recommendations.

• Maintain clear and professional communication with customers to ensure a positive and seamless customer experience
• Communicate proactively regarding any potential delays or issues with orders.
• Gather and document customer feedback to identify trends and areas for improvement.
• Provide insights to the management team for enhancing the overall customer experience.
• Perform administrative tasks related to customer service, including order processing, data entry, and documentation.
• Collaborate with the operations team to address customer-related challenges and streamline processes.
• Work closely with other departments to ensure a cohesive and customer-centric approach.
  
  Job Requirements
  • Strong interpersonal and communication skills.
  • Customer-focused with a passion for delivering excellent service.
  • Detail-oriented and able to handle multiple tasks simultaneously.
  • Proficient in using customer service software and platforms.
  • Good spoken and written English.
  • Previous customer service experience in the e-commerce is a plus.

We are looking for a candidate to independently administrate the transport operation of our company's various projects.

The role is multi faceted, and has deep involvement in customer service, transport co-ordination, planning and deployment of routes. Having an eye for transport co-ordination and safety procedures as well as being careful and meticulous is an important attribute of this position.

The ability to multi-task, communicate and manage drivers is critical for the success in this role.

The candidate is required to:

1. Receive route orders and plan on-boarding procedures for passengers;

2. Co-ordinate with customers and other stakeholders on their queries in process of onboarding;

3. Ensuring that routes are running effectively and efficiently;

4. Plan, route and co-ordinate with suitable drivers on their routes;

5. Assist in training and ensuring that service quality is upheld;

6. Deal with feedback, queries and complaints positively and effectively;

7. Other duties as required to fullfil the requirement of the position.

To succeed in this role, the candidate must have the following attributes:

1. Strong spoken and written communication skills, is patient and able and comfortable in communicating with people at all levels and from all walks of life;

2. Meticulous, able to multi-task and is focused in cordinating the tasks on hand to ensure deliverables are met to customers' satisfaction;

3. Enjoys multi-faceted co-ordination and is a strong team player;

4. Able to adopt IT processes, is adept in the use of technology and will train crew and drivers in the use of technology to facilitate the workflow;

5. Good sense of road direction;

6. Able to adapt and work independently as well as in a team and can function competently under pressure;

7. A willing and cheerful learner, worker and leader.

Prime mover driver to deliver container unit in and out of Singapore port to customer premises.

Also the role of collecting and returning of container unit from container depot to and from customer premises.