Total 1,725 Customer Service job vacancies in sgp tuas south ave 6

Salary: Basic $3,000 - $3,800 +60 handphone allowance + VB

Time: Monday - Friday (8.30am - 5.30pm) & alternate Saturday (8.30am - 12.30pm)

Location: Raeburn Park

Responsibilities:

• Able to handle key customer account or manage accident claims operation team.
• Manage daily operational activities to ensure smooth handling of customers.
• Inspection of returned vehicles and make assessment of damages for Close Rental Assessment.
• Resolve professionally all matters relating to vehicle, accident, breakdown issues with customers.
• Manages the operation and maintenance of the organization's motor vehicles.
• Manage periodic servicing schedule, LTA Inspection compliance, AVP and reporting as it relates to the fleet.
• Manages fleet management budgets by negotiation of repair pricing with authorised workshop.
• Develops and implements vehicle and equipment preventative maintenance programs.

Requirements:

• 1 to 2 years relevant experience.
• Possess Class 3 driving license.
• MS Office proficiency.
• Ability to be a team player, motivate and work well under pressure.
• Responsible and positive with ‘can-do’ attitude.

Please submit your updated resume by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform you that only shortlisted candidates would be notified.

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Toh Qiu Wei | EA Personnel No.: R23116260

Customer Service Specialist

Job Responsibilities:

• Key focal point in coordinating customer’s logistical needs and interfacing with operation.
• Good understanding of customer’s business model and operational program.
• Attain good knowledge of the terminal's infrastructure and facilities.
• Maintain a high-quality service level to all parties.
• Manage the customer’s expectations.
• Handle customer’s complaints or inquiries.
• Responsible for the planning, scheduling and co-ordinate daily activities for all customers with optimization and anticipation.
• Orders creation for executing operations into the stock accounting system.
• Communicate effectively with the Operations Department
• Monitor the progress of activities and the completion time to ensure and efficient planning of the next operation.
• Attend to changes and amendments required by customers (including after office hours).
• Attend to and troubleshoot issues or problems raised by Operations (including after office hours).
• Assist with any re-documentation.
• Prepare picking list.
• Prepares updates and monitors stock and orders in the system.
• Co-ordinates the daily operations activities
• Monitors the arrival and collection of shipment and liaises with forwarder on any late or delayed arrival and collection.
• Ensure data integrity for all inventory transactions updated in the system.
• Liaison between clients and warehouse staff on all goods receipts and goods release.
• Arranging and monitoring of goods collection and delivery.
• Perform system inventory reconciliation, weekly cycle count and stock-take.
• Ensure relevant documents are generated for all updates of activities and rates in the system
• Troubleshoot root causes for any inventory variances and assist in the formulation of appropriate preventive actions
• Prompt response to queries and ensure proper follow-up for any outstanding queries
• Assist in the investigations of service issues and ensure actions are undertaken to close off all issues with customers.
• Proactively seek improvement opportunities to improve current operations which can enhance the order processing turn-around time
• Compliance with ISO, GMP/GDP Guidelines
• Ensure the team adhered to ISO procedures, local authority regulatory guidelines on Good Manufacturing Practice (GMP) / Good Distribution Practice (GDP) as well as the client's Regional Quality System in Inventory Management
• Any other tasks/projects assigned by the immediate manager.

Invoicing

• Assist with weekly and monthly invoice generation
• Assist with generating and checking the accuracy of invoicing report
• On-time Administration of Billing and Reporting to customers

Reporting

• Assist with generating required monthly KPI reports
• Assist with Customers' weekly and monthly reporting
• Perform reporting of Key-Performance Indexes (KPIs) accurately and on-time

Looking for cook for Indian Stall

• Able to cook Indian dishes (mainly South Indian dishes) and in big quantity.
• Minimum experience of 2 years as a cook in an Indian restaurant/stall.
• To prepare food in an excellent manner and mantain good level of hygiene.
• To delegate duties to kitchen helper according, as to wherever help is needed.

Responsibilities

· Perform overhead cranes, gantry cranes, monorail cranes electrical installation and troubleshooting task, repairs and parts replacement to resolve related site issues

· Recommendation of part replacement to ensure continuous operation of the equipment

· Coordinate and liaise with Project Engineer/Manager and respective supervisor on tasks and works relating to the project

· Responsible for doing control panel and any other works related to Electrical duties

· Ensure compliance with relevant standard

· Ensure compliance with company’s Quality Management Systems

· Working closely with Supervisor and Mechanical team to get the job done

· Ensure service and work readiness during office works hours and after hours

· Other ad-hoc duties as assigned

Requirement

Diploma/Degree in Electrical/Electronic

Minimum 2 to 3 years in the Crane industry

Knowledge of crane troubleshooting, various brands of inverters, PLC system.

Ability to generate Electrical drawings in accordance to Singapore standards a plus

Holders of Driving Licence Class 3

Position Summary: Diabetes Singapore is seeking a dedicated and versatile individual to join our team as a Customer Service cum Admin Assistant. This role is integral to our mission of providing exceptional support and information to people affected by diabetes, their families, and the community. The ideal candidate will be a compassionate communicator, well-organized, and adept at multitasking.

Key Responsibilities:

1. Customer Service:

• Respond to inquiries and provide information about diabetes and related services to clients via phone, email, and in person.
• Assist in scheduling appointments and managing client records.
• Offer empathetic support and guidance to individuals and families dealing with diabetes.
• Liaise with healthcare professionals and other stakeholders to coordinate care and services.

1. Administrative Duties:

• Perform data entry tasks and maintain accurate client records.
• Assist in preparing reports and presentations related to diabetes care and support.
• Manage office supplies and ensure necessary equipment is available and functioning.
• Support the organization in event planning and execution, including workshops, seminars, and fundraising events.

1. Outreach and Education:

• Participate in community outreach programs to raise awareness about diabetes.
• Assist in developing and distributing educational materials.

1. Team Collaboration:

• Work collaboratively with other team members to enhance service delivery.
• Participate in team meetings and contribute to continuous improvement initiatives.

Qualifications:

• Diploma in a relevant field or equivalent experience in customer service/administration.
• Excellent communication and interpersonal skills.
• Proficiency in computer skills, including MS Office and database management.
• Ability to work in a fast-paced environment and manage multiple tasks efficiently.
• Compassionate and patient-centered approach.
• Knowledge of or interest in diabetes and healthcare is a plus.

Work Conditions:

• Full-time position, Monday to Saturday.
• Office-based role with occasional community outreach activities.
• Opportunity for professional development and growth within the organization.

Application Process: Interested candidates should submit their resume along with a cover letter highlighting their suitability for the role. Applications should be sent to the specified email address [email protected] or through the mycareersfuture.gov.sg portal.

Diabetes Singapore is an equal-opportunity employer and values diversity in its workforce. We encourage applications from all qualified individuals.

Responsibilities

• Coordinate with customers on shipment and delivery enquires
• Providing prompt and professional attention to all their requests or problems
• Process all job orders into the system promptly and accurately
• Generate job instructions to relevant operations team accordingly to customer’s request correctly and on timely
• Liaise with different internal department & external contractor when required
• Pre-plan operations such as container trucking for Import and Export shipment depending on the complicatedness of the commodity and arrange special equipment such as cranes
• Timely monitoring and update of vessel details via Port net
• Build and maintain good rapport with customers to fulfil their requirement
• Respond to emails, phone calls, and other forms of correspondence.
• Prepare job sheets for account’s department to generate customers’ invoices

Job Requirements

• Have passion in customer service, friendly and possess good attitude with previous service experience in logistics will be an advantage
• Diploma holder or its equivalent with 2 years of work experience
• Good phone etiquette, problem solving, good communication and organization skills
• Able to work independently and resolve issues arising from late deliveries, customer complaints, etc..
• Customer service oriented, team player with initiative and willing to take on responsibilities
• Ability to respond to ad-hoc and urgent demand on timely and professionally

Job Responsibilities:

• Key focal point in coordinating customer’s logistical needs and interfacing with operation.
• Good understanding of customer’s business model and operational program.
• Attain good knowledge of the terminal's infrastructure and facilities.
• Maintain a high-quality service level to all parties.
• Manage the customer’s expectations.
• Handle customer’s complaints or inquiries.
• Responsible for the planning, scheduling and co-ordinate daily activities for all customers with optimization and anticipation.
• Orders creation for executing operations into the stock accounting system.
• Communicate effectively with the Operations Department
• Monitor the progress of activities and the completion time to ensure and efficient planning of the next operation.
• Attend to changes and amendments required by customers (including after office hours).
• Attend to and troubleshoot issues or problems raised by Operations (including after office hours).
• Assist with any re-documentation.
• Prepare picking list.
• Prepares updates and monitors stock and orders in the system.
• Co-ordinates the daily operations activities
• Monitors the arrival and collection of shipment and liaises with forwarder on any late or delayed arrival and collection.
• Ensure data integrity for all inventory transactions updated in the system.
• Liaison between clients and warehouse staff on all goods receipts and goods release.
• Arranging and monitoring of goods collection and delivery.
• Perform system inventory reconciliation, weekly cycle count and stock-take.
• Ensure relevant documents are generated for all updates of activities and rates in the system
• Troubleshoot root causes for any inventory variances and assist in the formulation of appropriate preventive actions
• Prompt response to queries and ensure proper follow-up for any outstanding queries
• Assist in the investigations of service issues and ensure actions are undertaken to close off all issues with customers.
• Proactively seek improvement opportunities to improve current operations which can enhance the order processing turn-around time
• Compliance with ISO, GMP/GDP Guidelines
• Ensure the team adhered to ISO procedures, local authority regulatory guidelines on Good Manufacturing Practice (GMP) / Good Distribution Practice (GDP) as well as the client's Regional Quality System in Inventory Management
• Any other tasks/projects assigned by the immediate manager.

Invoicing

• Assist with weekly and monthly invoice generation
• Assist with generating and checking the accuracy of invoicing report
• On-time Administration of Billing and Reporting to customers

Reporting

• Assist with generating required monthly KPI reports
• Assist with Customers' weekly and monthly reporting
• Perform reporting of Key-Performance Indexes (KPIs) accurately and on-time

• Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs.
• Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers.
• Answering questions about service outcomes and scheduling and booking appointments, vehicle drop-off, and vehicle pick-up.
• Providing customers with information and advice on warranty protections, potential cost savings, and the advantages of trading in versus fixing their car.
• Managing and overseeing the dealership's workflow and schedule.
• Calling customers to advise them about service changes or car pick-up times.
• Maintaining positive customer relationships to ensure repeat business.
• Ensuring all details on services rendered and costs are related to customers and processing their payments.
• Provide Excellent Customer Service by attending to drivers’ complaint as per feedback emails from drivers’ dialogue
• Compiles workshop monthly KPIs performance reports with submission to all projects.
• Conducts monthly meeting with our sub-contractor to review contractual performance
• Attends all projects’ co-ordination meeting to present monthly workshop KPIs and discuss on taxi issues
• Liaising with service technicians about parts ordering and ensuring parts are available when needed.

Requirements:

• An associate's Diploma in mechanics or a related field may be advantageous.
• Experience in the automotive field may be advantageous.
• A strong understanding of automotive technology and the automotive industry.
• Proficiency with industry-specific software.
• Excellent customer service, interpersonal, and communication skills.
• Strong organizational, decision making, and problem-solving skills.
• The ability to communicate with mechanics, customers, and management.
• 6 Days work ( Monday to Saturday)
• Work location : Jurong West
• Working Hour : 7:30 am – 5:15 pm

SERVICE SALES

· Identify and develop potential business opportunities;

· Responsible for maintaining an existing customer base, create new customer accounts and business development;

· Achieve sales & profit targets set by the company;

· Cultivate and enhance long term relationship with new and existing customers;

· To process quotation on recommended parts to customers within 1 day upon receipt of reports through eSOS;

· To generate an invoice for billing to customers within 1 day upon completion of the job through eSOS;

· Ensure immediate response to Customers and close follow-ups with Customers via email, phone call, text messaging and faxes;

· Ensuring customers’ requirements are clearly and adequately defined before handing over to the project and operation team;

· Schedule and coordinate with customers on Load Test (LT) / Visual Inspections (VI);

· Ensure all Customers crane details are updated to eSOS accurately;

· Ensure on sending mass emails to customers on new/revised service rates;

· Gather Customers’ feedback and develop corrective measures for Management reviews;

· Responsible for providing a high standard of customer service

· To generate weekly reports to update management on the progress of all enquiries and order confirmation to both internal and external customers

· Conduct weekly meeting with inter-related depts. such as Sales, Parts Executive, Finance, Store, Purchasing possible for providing a high standard of Customer Service;

· Ensure timely billing for service job completed within 3 working days through ESOS to customers;

SERVICE OPS.

· Responsible for updates of daily Technician Schedules, including breakdown calls, maintenance, load tests, visual inspection, etc to ESOS.

· To conduct morning briefing with Technicians on ensuring their awareness of the job schedule for the day itself;

· To organise weekly operations meetings with Technicians;

· Work closely with Supervisor on assigning right team for jobs;

· Ensure timely deliveries, right quality and quantity of parts to Customers;

· To ensure electrical jobs under projects are completed on time by Technicians;

· Responsible for maintenance of Equipment List and update of all relevant parts details on regular basis;

· To ensure Technicians are always in proper and clean overalls;

· To check on proper housekeeping at the Service Area, Electrical room, truck cleanliness;

· To ensure tools in toolboxes, tools in tool bags, full PPE of technicians, stocks in trucks are checked on a weekly basis;

OTHERS

· Ensure procedures, standards and guidelines are followed and maintained;

· Ensure all documentation of records are up to date and filed accordingly;

· Any other duties assigned by the Management from time to time.

DUTIES & RESPONSIBILITIES

1. Lead the Customer Service team to achieve higher standard of service to all customers.

2. Serving needs of all existing customers.

3. Pre-sales role prospecting, presenting and closing deals.

4. Resolve problems and handle complaints in a timely manner.

5. Perform and report on sales performance analytics.

6. Propose innovative solutions and ideas to increase sales and improve overall customer satisfaction.

7. Provide after-sales support to customers.

8. Undertake additional/ ad hoc tasks & responsibilities as and when required or instructed.

MINIMUM REQUIREMENTS

1. GCE ‘O’ Level and above.

2. Fluent in English and Mandarin to liaise with Mandarin speaking associates.

3. Pleasant and customer service oriented.

4. Resourceful and able to work independently.

5. Possess good time management & strong interpersonal skills to work effectively in a team.

6. Proficient in Microsoft words & excel.

7. Experienced in SAP will be an advantage.

8. Enthusiastic and good follow-up skills.

9. Applicants should be Singaporean citizens or hold relevant residence status.

A positive, dedicated & nurturing caregiver/mentor to the students who teaches and guides them on their school work, spelling and our inhouse curriculum. Our teachers are required to plan and be prepared for their daily lessons with the children. They must also be positive, responsible, patient, nurturing and approachable individuals because we are providing quality care for our children. Teachers are required to pick up the students from nearby schools which are within short walking distance during dismissal time. They must also be willing to work as a team and support other teachers when required.

Roles and Responsibility

· Delivery and presentation of lesson content to children

· Supervision primary school children (primary 1 to 6) to ensure completion of daily homework

· Ensure safety and timely transfer of students from school to student centre

· Ensure safety of children

· Regular liaison with parents and guardians regarding children’s progress and behaviour

· Fetching of students from nearby school

· Administrative work and upkeep of centre premises

· Any other ad-hoc duties as delegated by Centre Head

Requirements:

· Able to guide primary school subjects

· Possess excellent work ethics and integrity

· Exhibit a positive attitude when faced with challenges

· Possess a passion for nurturing children, love children and the learning process

· Have experience in teaching children, preferably at primary level

· Able to communicate effectively in both English and Mandarin speaking clients.

· Experience in working with children preferred.

Interested personnel, send your resume to WhatsApp 8881 3686 or email to [email protected].

Include in your resume your educational and working background, details of your last work experience and 1 referee to provide review of your previous job performance. Only short-listed candidates will be notified for interview.

Benefits :

· AWS

· Lunch provided

· Established Student Care Centre

· 5 Days Work Week (Mon-Fri)

· 14 Days Annual Leave

· Medical Benefits

Expected Start Date: Immediate/Feb

Job Types: Full-time, Permanent

Salary: $1,800.00 - $2,500.00 per month

Location: Jurong West St 52
Work week: Weekday

Part-time position

Work time: 1pm - 7pm

Work hours: 6

Work day: Monday to Friday

- Picking up of students from nearby primary school to the centre.
- Housekeeping
- Maintain discipline among student.
- Address children's behaviour using positive reinforcement strategies.

- Supervise and provide guidance on student's homework and spelling (English and Chinese).
- Assist in administrative duties such as attendance taking of students and other general administrative duties assigned.
- Assist in daily operation issues such as liaise with parents on programme registration and trainers on programme schedule
- Implement the centre's programmes and plans.
- Ensure safety is being observed at all times during the conduct of programmes.
- Supervise and guide students on their school homework and spelling
- Monitor and provide feedback on the student's progress to the centre supervisor and parents.
- Communicate in an open and honest way through providing both positive and negative feedback.
- Conduct of tuition/enrichment classes if required
- Other adhoc duties as required

Interested applicant, kindly send in your resume along with current employment status, last drawn salary and availability to 89210564.

Location: Jurong West St 52
Work week: Monday to Friday

Full-time position

Work time: 1pm - 7pm

Work hours: 6

- Picking up of students from nearby primary school to the centre.
- Housekeeping
- Maintain discipline among student.
- Address children's behaviour using positive reinforcement strategies.

- Supervise and provide guidance on student's homework and spelling (English and Chinese).
- Assist in administrative duties such as attendance taking of students and other general administrative duties assigned.
- Assist in daily operation issues such as liaise with parents on programme registration and trainers on programme schedule
- Implement the centre's programmes and plans.
- Ensure safety is being observed at all times during the conduct of programmes.
- Supervise and guide students on their school homework and spelling
- Monitor and provide feedback on the student's progress to the centre supervisor and parents.
- Communicate in an open and honest way through providing both positive and negative feedback.
- Conduct of tuition/enrichment classes if required
- Other adhoc duties as required

Interested applicant, kindly send in your resume along with current employment status, last drawn salary and availability to 89210564.

Responsibilities:

Address customers' requests and queries.

Analyse customer information and needs to improve customer relationships and experiences.

Execute order processing and order fulfilment tasks.

Maintain the client contact database to ensure it is up-to-date.

Handling of import/export enquiries.

Strive to exceed customer expectations wherever possible.

Work closely with various departments in meeting customers’ order fulfilment and achieving on-time delivery.

Meeting up with new customer in fostering customer relationship and to render better service quality.

Resolve and/or escalate issue in a timely manner.

Provide flexible support for team members and other teams and foster a positive and a motivating environment.

Requirements:

Diploma study in Administration or relevant field.

Minimum 3 years related work experience.

Able to work independently, organized and meticulous.

Excellent interpersonal and written and oral communication skills.

Customer oriented.

We are looking for an Assistant Manager to join our team for managing the delivery of ongoing programs and help in the roll-out of new education programs.

As a key person in the program management team, you will be responsible for managing a portfolio of education programs and ensuring that the programs are completed in budget and on-schedule.

This is a dynamic role and the responsibilities will include;

Managing Existing Programs

- Track program enrolment and assist with any queries related to the enrolment process.

- Assist with the booking of venues and facilities for the programs.

- Coordinate with various vendors for materials and supplies related to the program and ensure timely deliveries

- Oversee the program execution, including manage the temp staff hired during program execution.

- Analyse and present feedback data from the programs conducted.

Business Development for New Programs

- Work with the program design team to understand the details of program content and delivery methods.

- Develop information materials related to the programs.

- Conduct outreach activities for existing and new groups of clients (mainly education institutions).

The candidate attributes should include;

- Prior experience in managing events/programs or conferences.

- Good communication skills

- Good interpersonal skills

Education – Preferably a Diploma and above

JOB RESPONSIBILITIES

• Perform on-site/workshops inspection, testing, installation, repairs and servicing works for products handled by the company.
• Carry out electrical, mechanical, Can Bus system, pneumatic and hydraulic fault diagnosing and repairs for all products handled by the company.
• Complete service report including cause(s) of problems, details of repairs and detailed parts used for every job completed timely and submit daily with time sheet to the respective team leader/supervisor.
• Complete daily time sheet and submit daily to the respective team leader/ supervisor.
• Any other duties as assigned by the service management.

Qualifications:

• Candidate MUST possess at least Professional Certificate.

Diploma / Higher NiTEC / NiTEC, in Technology/ Diploma Engineering (Automotive/Electrical/Electronic/Mechanical/Mechatronic) or equivalent.

Knowledge and experience:

• At least 2 years of relevant experience are required. Training will be provided.
• Willing to hands on & able to work as team.

Requirements:

• Possesses a valid class 3 & 4 driving license would be preferred.
• MUST reside in Singapore.
• Good working attitude and good team player
• Good skills in communication and collaboration.
• Possess good customer service attitude.

Job Description:

• Coordinates, prioritizes, and resolves issues encountered by the team.
• Optimizes the usage of manpower, standard time, equipment, and energy of the team.
• Escalates critical/complex issues that will impact the business and manage quality issues.
• Contacts customer & Dealers/Distributors, collects feedback, and establishes and maintains good relationship with customers, Dealers/Distributors.
• Responds to key customer complaints and carries out customer satisfaction investigations to ensure establishment of appropriate improvement plans.
• Forecast, monitor, and document financial performance against plan.
• Manage end-end aftersales service delivery and account receivable through Microsoft Business Central.
• Recruit, interview, hire and train technicians as required to meet workload demands, and company or customer expectations and requirements.
• Manage a team of service technicians direct reports, and a few in-house subcontractors.
• Manage parts, materials and tools procurement, and logistics scheduled maintenance, repairs, and emergency service calls.
• Engage in end-end process with subcontractors, from quotations comparison to site deliverables to invoice.
• Responsible for contract renewals and simple repair quotations process.
• Drive EH&S initiatives, create EHS awareness and monitor compliance

Job Requirement:

• Degree/Diploma in Mechanical/Electrical/Electronic Engineering or equivalent practical experience.
• Min 3 Years of experience in a similar supervisory role within Aftermarket Service Industry
• Strong organizational and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Proficiency in Microsoft Business Central or similar tools.
• Understanding of EH&S standards and practices.
• Passionate in picking up knowledge of Professional/Commercial Foodservice Equipment
• Meticulous and able to handle large volume of work with high accuracy.
• Independent worker who is reliable to deliver without supervision.

Salary: Basic $3,000 - $3,800 +60 handphone allowance + VB

Time: Monday - Friday (8.30am - 5.30pm) & alternate Saturday (8.30am - 12.30pm)

Location: Raeburn Park

Responsibilities:

• Able to handle key customer account or manage accident claims operation team.
• Manage daily operational activities to ensure smooth handling of customers.
• Inspection of returned vehicles and make assessment of damages for Close Rental Assessment.
• Resolve professionally all matters relating to vehicle, accident, breakdown issues with customers.
• Manages the operation and maintenance of the organization's motor vehicles.
• Manage periodic servicing schedule, LTA Inspection compliance, AVP and reporting as it relates to the fleet.
• Manages fleet management budgets by negotiation of repair pricing with authorised workshop.
• Develops and implements vehicle and equipment preventative maintenance programs.

Requirements:

• 1 to 2 years relevant experience.
• Possess Class 3 driving license.
• MS Office proficiency.
• Ability to be a team player, motivate and work well under pressure.
• Responsible and positive with ‘can-do’ attitude.

Please submit your updated resume by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform you that only shortlisted candidates would be notified.

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Lon Kei Hin | EA Personnel No.: R23116368

As an e2i Senior/Principal Specialist, you will be part of the team to create an impact on the employment and employability of jobseekers and working people through the creation, development and delivery of integrated employment solutions via various outreach initiatives, and collaborations with partners to promote e2i’s career services to individuals. The role requires you to coach, provide career advisory and job match jobseekers to jobs. You will also need to work in close partnership with other business units within e2i and the NTUC.

You will assist the Team Lead to enhance the employment and employability of workers through the following:

• Coach jobseekers to achieve their goals, e.g. to be placed in jobs, and help jobseekers to be job ready.
• Work with both internal and external partners to ensure the smooth and efficient operations of the career centre.
• Plan and implement outreach initiatives to promote e2i’s career services for individuals.
• Draft case notes, analyse and recommend strategies for jobseekers to be able to be placed in a job, this may include sharing training courses and sharing best practices on resume writing, interview skills and so on to achieve placement targets.
• Use career coaching techniques to drive successful job matching outcomes for jobseekers and working people on a 1-1 or group basis, as well as handle in-depth more challenging jobseeker profiles.
• Monitor, track and analyse the progress of jobseekers, and follow up with jobseekers if they are unable to be placed in a job in a timely manner.
• Build and maintain relationships with new and existing stakeholders (e.g. government, private partners).
• Liaise and manage appointed training providers to deliver employment facilitation services to stakeholders (e.g. through events, job fairs, etc).
• Assist in managing the deployment of coaches required for outreach engagement and monitor their performance such as workload and Key Performance Indicators (KPIs).
• Manage feedback and appeals that come through various channels pertaining to e2i career services.
• Coordinates daily activities, ensure compliance with regulations and internal policies, monitor the achievement of objectives.
• Continuous refinement and implementation of customer service operations and process improvements.

Job Requirements:

• At least 5 years experience in job matching/recruitment/human resources/career coaching/career development facilitation/social work/counselling will be advantageous.
• Possess strong interpersonal skills and ability to engage jobseekers, network and work across boundaries to foster greater partnerships and collaboration.
• Good analytical skills, with the ability to write reports and case notes independently.
• A growing leader and team player with good relationship management.
• Able to identify gaps and provide solutions to improve processes.
• Possess excellent verbal and written communication skills.
• Be highly self-motivated, resilient and able to multitask.
• Meticulous with good time management and organisation skills.
• May be deployed to different career and job centre and other event venues island-wide.
• Flexible to accommodate to adjusted work schedules, evenings, and weekends when required to serve workers / jobseekers needs; in which time off will be offered.

Only Singaporeans may apply.

Designation and salary will commensurate with experience.

We will only contact shortlisted candidates

Reporting to Customer Care Team Lead & Sales Support, this position will serve as the primary liaison between customers and Company to handle telephone and internet inquiries, receive purchase orders and correspondences related to sales orders and verify inventory for product availability including arrangement of shipment. The candidate will also be responsible for establishing and maintaining relationships with current and potential domestic and international customer accounts to maximize sales of Company’s products.

Responsibilities:

• Manage and support specific assigned customer accounts and provide support for internal and external customers
• Act as primary contact to handle telephone and internet inquiries as well as to receive all correspondences related to sales orders and verify pricing and availability of products
• Handle sales orders and sales invoice billing including processing orders into MRP system and updating customers on shipment quantity and confirmed shipment dates
• Maintain database of customer profiles and conduct regular account and order history reviews for customer forecasting
• Drive customer engagement by providing value-added information in a consistent and timely manner
• Work closely with internal stakeholders to deliver smooth daily customer care and shipping operations in accordance to existing Operating Agreements
• Report major discrepancies, late-shipments, substitutions, damages, and other issues as and when necessary

Requirements:

• Diploma in Business Administration or related discipline with at least 4 years of customer support, import & export and dangerous goods experience preferred
• Customer orientation with good presentation and interpersonal skills
• Competent in Microsoft Office applications

About us

We are a global technology company, driving energy innovation for a balanced planet.​

Together, we create amazing technology that unlocks access to energy for the benefit of all.​

Our inclusive culture is the key to our success. We collaborate with our internal community of colleagues, alumni, and our valued external partners to support each other and achieve our goals. We aim to raise the bar high. We look for people who are committed to innovation and success and act with integrity to become and be a part of one of the most diverse group of experts in our industry, anywhere around the globe.

Global in outlook, local in practice – and with a united, shared passion for discovering solutions, we hire talented, driven people and support them to succeed, personally and professionally.

Roles and Responsibilities:

• Provide customer service support
• Perform administrative functions supporting customer service functions and sales order entries.
• Provide monthly status of open orders and follow up with customers and Production.
• Maintain record of asset delivery progress and invoicing.
• Interact with Production, Buyer and Planner for follow-up of customer orders.

Qualifications and Experience:

• Degree in Planning, Business Mgt, Supply Chain.
• 3 – 4 years of Customer service working experience, preferably in Oil & Gas Industry, Manufacturing
• Good working knowledge of MS Excel, Word, Power Point
• Able to work in a deadline driven environment

Job Description

• Answer incoming calls from customers to take orders
• Answer inquiries and questions, handle complaints
• Provide information to customers and service providers
• Verify data and entry into the system

Requirements:

• Willing to work at the Western part of Singapore (Taman Jurong Area)
• Knowledge of Customer service principles
• Knowledge of Singapore roads
• Good data entry and typing skills
• Good communication skills

Job Description
- Prepare quotations and provide support to the management and external sales staff.
- Team meeting reports and follow-up activities
- Maintain and update sales and customer’s records
- Generation of periodical reports, and other statistics for the Sales Department
- Arrange delivery and prepare invoices with supporting documents.
- Ad-hoc administration in other work areas as and when required/necessary

Requirements

• Diploma or higher in related field
• Minimum 1 year of experience in sales
• Ability to effectively communicate information
• Working knowledge and experience in SAP System (Quotation, Order Entry, Invoicing and Delivery documents).

Key Tasks:

• Process incoming and outgoing customer’s orders
• Follow up on customer’s requests and scheduled orders
• Liaise with warehouse on picking and packing matters
• Generate picking lists and delivery orders for warehouse and transport departments
• Response to customer’s complaints
• Other ad hoc duties as assigned by the Manager
• Check with the relevant stakeholders if there’s any discrepancy in the orders

Skills & Competencies:

• Minimum ITE NITEC / Higher NITEC in Logistics / Administration studies
• At least 1 year of related experience in the same capacity
• Able to commit OT, including alternate weekend duties
• Able to execute the tasks independently

We are looking for aggresive customer service cum admin to assist in the following role

1. communicate and assist customers in all their queries

2. able to handle multiple task related to customer support

3. able to handle basic social media like facebook, instagram and other platform queries

4. able to reply promptly and clearly

5. able to generate so,do, invoice and filing

Requirement

1. independant

2. like to learn

3. able to communicate clearly and accurately

4. multi task