Total 2,107 Customer Service job vacancies in singapore tanglin road

Job Responsibilities

• To perform cost in and cost approval for shipments includes air freight, logistics and trucking shipments.
• Arrange, handle & organize air import shipments to ensure on-time delivery to customers.
• Liaising with external and internal stakeholders for shipment status and handling.
• Attend to customers' requests for flight information, cargo and delivery status, permit, invoice, etc.
• Arrange custom clearance and declare permits.
• Arrange pickup/delivery to the consignee’s premises.
• Process and issue billing to customers.
• Other assignment assigned by the management.

Job Requirements

• Possess Diploma in Logistics/Supply Chain Management or equivalent
• Preferably with at least 1 year of experience in Freight Forwarding with the understanding of incoterms will be an advantage
• Proficient with Microsoft Excel
• A team player with good interpersonal and communication skills
• Ability to multi-task, prioritize, and manage time effectively
• Exceptional customer service and follow up skills

The Executive / Senior Executive provides casework support to low-income families and individuals in improving their resources and ability to cope with their challenges. He/She manages the senior learning programmes and activities at CDAC Centres and in the community to help seniors stay active and lead a fulfilling ageing journey. He/She also work closely with volunteers who contribute in it.

Job Responsibilities:

a) Case Management

• Assesses and recommends appropriate financial assistance and other forms of support to families and individuals.
• Supports and monitors families’ progress in improving their resources and ability to cope with their challenges.

b) Programme Management

• Manages the operation of the programme
• Organise activities and projects to engage and support beneficiaries
• Evaluate the activities and projects

c) Stakeholders Management

• Engages volunteers and partners in programme planning and implementation
• Manages volunteers systematically from recruitment, training to providing feedback and recognition.

Job Requirements:

• Minimum Degree, preferably in Social Sciences
• Has passion to work with low-income families, students and volunteers.
• Good interpersonal and communication skills, with a service-oriented attitude
• Strong organising skills with the ability to work in teams and independently
• Caring, responsible and resilient
• Proactive in learning
• Able to serve English and Mandarin-speaking clients
• Able to serve Dialect-speaking client will be preferred
• Willing to work on Saturday

Duties and Responsibilities

• Assist the Head in the management of the Home’s operations in compliance to the SOC and SOPs.
• Implement, manage, evaluate and improve current operational processes and procedures in accordance with the standards and procedures.
• Oversee core functions including staffing, recruitment and development of the Operations Department.
• Develop training roadmap and conduct trainings for staff.
• Assist in developing strategies and implementation plans to improve and standardize all aspects of operations.
• Oversee implementation of measures to mitigate risk to clients
• Develop, write and implement SOPs.
• Assist the Head of Home in monitoring the execution and review of Strategic Plan.
• Establish metrics for key areas of measurement within operations and hold teams accountable to achieve or exceed these goals.
• To ensure that all records, accounts, documents and correspondences are properly maintained and kept up to date.
• To ensure timely and accurate submission of reports to internal and external parties (i.e. the Ministry, other government agencies, etc.)
• To assist in ensuring preparation of monthly and quarterly reports in the Home.
• To assist Head of Home in conducting Resident’s Suggestion and Feedback session with the residents.
• To ensure that the Home’s security measures are adequate and make recommendations based on residents needs.
• To provide guidance and support to Operations Department, Program & Admin Department, and Support Staff.
• To assist Head of Home with facilities/logistics matters
• To support the HOH in raising the profile and quality of care of the Home by recommending and managing initiatives including fundraising, partnerships and programmes with corporations and donors.
• To support PERTAPIS Headquarters and inter-departmental initiatives by planning deployment for events and fundraising projects.
• To develop and review Business Continuity Plans.
• Carry out preliminary investigation of incidents and to conduct disciplinary actions.
• Overseeing facility maintenance in the Home.
• To carry out any other relevant tasks as required for the Home and PERTAPIS.

Candidate Requirements

• Min. diploma / degree in operations management or similar
• Min. 3 years of relevant working experience, preferbly in social service sector.
• Able to perform morning and afternoon shift duties
• Knowledge of basic IT (MS Word, Excel, Access and Powerpoint)
• Good interpersonal and communication (Oral and written) skill
• Multi-tasking and time-management skills, with the ability to prioritize tasks.

Work schedule

• 5 days work

Location

PERTAPIS Children's Home

993B Kovan Road Off Yio Chu Kang, Singapore 545676

**Disclaimer: Only shortlisted candidates will be contacted.

We are an established Dental Clinic looking for Oral Health Therapist to join our growing team!

• Good patient flow
• Opportunity to build up a patient pool with a diverse types of patients
• Familiar with OHT job scope with Singapore Dental Council
• Applicants with qualifications that can be registered with the Singapore Dental Council can be considered

If you want a career in healthcare and you enjoying helping patients, please send in your resume.

Visit www.smilepoint.com.sg to know more about us.

The Executive / Senior Executive provides casework support to low-income families and individuals in improving their resources and ability to cope with their challenges. He/She manages the senior learning programmes and activities at CDAC Centres and in the community to help seniors stay active and lead a fulfilling ageing journey. He/She also work closely with volunteers who contribute in it.

Job Responsibilities:

a) Case Management

• Assesses and recommends appropriate financial assistance and other forms of support to families and individuals.
• Supports and monitors families’ progress in improving their resources and ability to cope with their challenges.

b) Programme Management

• Manages the operation of the programme
• Organise activities and projects to engage and support beneficiaries
• Evaluate the activities and projects

c) Stakeholders Management

• Engages volunteers and partners in programme planning and implementation
• Manages volunteers systematically from recruitment, training to providing feedback and recognition.

Job Requirements:

• Minimum Degree, preferably in Social Sciences
• Has passion to work with low-income families, students and volunteers.
• Good interpersonal and communication skills, with a service-oriented attitude
• Strong organising skills with the ability to work in teams and independently
• Caring, responsible and resilient
• Proactive in learning
• Able to serve English and Mandarin-speaking clients
• Able to serve Dialect-speaking client will be preferred
• Willing to work on Saturday

1. Job Responsibilities

Provide assistance and plan programs for Community Service Department beneficiaries

• To attend to beneficiary applications’ and follow up including reviewing of submissions and requesting for additional documents
• To support in communicating with beneficiaries on the distribution arrangements and enquiries
• To assist and implement programs activities with other team members
• To collaborate with relevant agencies for beneficiary’s programs
• To plan and execute on logistic matters for monthly food ration distribution
• To manage data in the CRM system

Project & Events

• To source, negotiate and manage vendors
• To co-ordinate with relevant parties, and monitor the implementation of projects & events
• To carry out any other relevant tasks as required by Management

2. Requirements

• Min. “N” or “O” levels
• Preferably with Min. 1 year of relevant experience.
• Entry level welcome
• Outstanding verbal, written, and interpersonal communication skills.
• Pro-active, a good team player and able to work independently.
• Ability to multi-task and meet deadlines.
• Sensitive to clients’ needs.
• Strong attention to detail and has the ability to work efficiently, accurately, as well as to follow up on pending items in a timely manner.

3. Work Schedule

5 days work week

***Disclamer: Only shortlisted candidates will be contacted.

Job Role

• The Head of Home is responsible for the overall management of the Home’s operational needs and complying with the regulatory requirements.

Duties and Responsibilities

• Responsible for the overall supervision, control and discipline of staff
• Perform strategic planning for effective running of the Home within the Management’s policy and keeping abreast with current trends
• Ensures up-to-date records, documentations and administration
• Maintains the residents’ personal files and ensure their well-being
• Responsible for the management of the Home’s budget
• Furnish the Management regularly with progress reports, strategic plans and programme updates
• Close liaison with the law enforcement, healthcare providers, community centres, HDB, welfare homes, Management Committee and other related agencies.
• To support PERTAPIS Headquarters and inter-departmental initiatives by planning deployment for events and fundraising projects.

Requirements

• Minimum degree, preferably in social work or psychology, or equivalent
• Min. 3 years of relevant working experience
• Knowledge of basic IT (MS Word, Excel, Access and PowerPoint)
• Good interpersonal and communication skill (oral and written)
• Multi-tasking and time-management skills, with the ability to prioritize tasks.

Location

PERTAPIS Senior Citizens Fellowship Home

Blk 222 Lorong 8 Toa Payoh, Singapore 310222

Work Schedule:

5 days work

**Disclaimer: Only shortlisted candidates will be notified.

1. Job Description:

• Responsible for the supervision, review and implement the organisation’s IT strategies and policies for all business processes in respect to the law, regulations, guidelines and IT standards including digitalisation of processes.
• Advise higher management on business operations relating to IT, risks and any other policy requirements
• Manage projects, including the design and deployment of new IT systems and services within the organisation
• Manage and supervise staff and identify opportunities for team training and skills advancement.
• Monitor performance of information technology systems to determine cost and productivity levels, and to make recommendations to improve the IT infrastructure.
• Analyse departmental needs, identify vulnerabilities, boost productivity, efficiency, and accuracy to inform business decisions
• Ensure network components work together seamlessly to meet business needs, using its full range of capabilities, and stay informed about new features and competitor solutions
• Review, update and implement IT policies, SOPs and processes
• Generate IT reports on a timely manner
• Propose and monitor the department budget and tap on governmental grants to innovate, upgrade or refurbish existing systems
• Source, monitor and manage vendors to ensure the best-possible services are being offered and value for money and business needs
• Train employees on software and hardware matters, troubleshoot issues and provide technical support as and when required
• Develop and execute business continuity plans and maintain data backups
• Analyse business requirements by partnering with key stakeholders across organization to develop solutions for IT needs.
• Carry out any other tasks assigned by the CEO and higher management

2. Candidate Requirements:

• Bachelor’s Degree in Information Technology or Computer Science
• 2 years of experience in IT management
• Management and leadership skills
• Knowledge of programming languages and operating systems, current equipment and technologies, enterprise backup and recovery procedures, and systems performance monitoring
• Expertise in implementing, configuring, and testing IT solutions
• Strong creative and analytical thinking
• Ability to work under pressure, plan personal and team workload effectively, and delegate accordingly.

3. Work Schedule

5 days work week

Monday to Friday: 9am - 6pm

***Disclamer: Only shortlisted candidates will be contacted.

1. Job Role

• The Head of Case Management oversees a team of case workers responsible for resident care coordination. Develops and implements case management programs, including utilization review, intake or discharge planning, and manages the department as per the regulatory practices and policies.

2. Job Description

• Responsible for direction, coordination, management, review, implementation and evaluation of resident case management for the organisation in alignment with the organisation’s strategies and policies and procedures and directions of higher management
• Manage and supervise a team of case workers and identify opportunities for team training and skills advancement
• Manage the safe custody, discipline and needs of the residents in the Home.
• Maintain proper records of Admission and Discharge Register, Records of Residents’ Personal Effects and Disciplinary Meeting Records.
• Ensure all case management records, ECRM accounts, CANS and YLS assessments of residents are properly maintained and kept updated
• Draft and review the Standard Operations Procedure and Best Practices of the Home in accordance to the Standard of Care and policies of the organisation
• Prepare the Monthly Statistical Report
• Assist the Head of Home in the Review Committee and Advisory Board meetings, attend court reviews and family conference and answer queries or clarifications from relevant stakeholders
• Conduct regular assembly sessions with residents on feedback received from relevant stakeholders
• Liaise with Clinical Consultants, Psychologists, Psychiatrists for consultation sessions where required
• Manage and oversee the Individual Care Plan for all residents
• Responsible for the Clinical Intervention components in the Home (include counselling, therapy and care services).
• Work closely with Programme Department and relevant stakeholders to analyse the needs of the residents and to ensure the effective execution of the programme in accordance to the resident’s needs.
• Supervise Trauma Informed Positive Behaviour Interventions and Supports (TIP-BIS) and SDM-PFS implementation in the Home.
• Establish and carry out proper training programs for staff in respect of laws, regulations and policies
• Carry out any other tasks assigned by the Head of the Home, Deputy Head and higher management

3. Candidate Requirements

• Bachelor’s Degree in Counselling or Psychology
• 2 years of experience in case management of residents
• Has supervisory management skills and knowledge
• Excellent interpersonal, verbal, and written communication skills
• Ability to work with all age groups

4. Work schedule

5 days work week

5. Work location

The selected candidate will be allocated to EITHER of the locations as follows;

1. PERTAPIS Centre for Women & Girls (PCWG) - 42 Surin Ave, Singapore 535638

2. PERTAPIS Children's Home (PCH) - 993B Kovan Rd, Singapore 545676

*Disclaimer: Only shortlisted candidates will be contacted.

1. Job Description

• Develops, executes, and manages the Home’s moral education programmes.
• Conduct weekly classes.
• Handles outreach efforts with current stakeholders.
• Monitor and evaluate residents’ progress and submit monthly report to HQ.
• To support and work closely with the Head of department and Programme Coordinator.
• Possess good conduct and be a role model for the residents.

2. Candidate Requirements

• Diploma/Degree holder in Islamic Studies from recognized institution
• ARS Certified/PCICS graduate is welcomed.
• Multilingual in Malay and English
• Microsoft office proficiency
• Excellent communication and interpersonal skill
• Great work team player
• Positive self-motivated and able to commit to flexible working hours.

3. Work Schedule

5 days work week (Shift timing)

Mon to Fri : 9am - 6pm OR 1:30pm - 9:30pm (rotational)

4. Work Location

Selected applicant will be allocated to either of the following welfare homes.

- Halfway House : 50 Lor 34 Geylang, Singapore 398239 (Catered to Male residents)

- Children's Home : 993B Kovan Rd, Singapore 545676

- Centre for Women & Girls : 42 Surin Ave, Singapore 535638 (Catered to Female residents)

- Senior Citizens Fellowship Home : Blk 222 Lorong 8 Toa Payoh 8, #01-693 /707/711, Singapore 310222

**Disclaimer: Only shortlisted candidates will be notified.

Duties and Responsibilities

• Ensure that residents comply with the Centre’s Rules and Regulations.
• Setting up of Individual Care Plan for all residents
• Responsible for the Clinical Intervention components in the Centre (include counselling and caring services).
• Assist in ensuring safe custody of residents
• Work closely with other departments/government agencies/schools in relation to the welfare of residents
• Ensure that the security measures are adequate in the Centre.
• Assist Deputy Head of Home in submission of reports of all serious incidents and occurrences of unusual and serious nature pertaining to staff and residents to the Home’s Management Committee.
• Work in close liaison with law enforcement, welfare regulators and other related agencies.
• Interview and assess all residents upon admission and discharge.
• Prepare reports for submission timely and submit for vetting by the Deputy Head of Home.
• Ensure that all records, accounts, documents and correspondence are properly maintained, kept current and up-to-date.
• Facilitate applications and renewals of Medical Fee Exemption Cards for all residents
• Facilitate the application and disbursement of the School Pocket Money Fund for the residents.
• Facilitate group counselling, family sessions, one-to-one sessions and maintain case recordings.
• Facilitate home/school/employment visits and other significant tasks
• Work closely with the residents and their family for successful reintegration back to caregiver
• Responsible for the development of the Centre
• Provide support to the Operations of the centre
• Carry out any other tasks assigned by the Head of the Home, Licensee and Governing Board
• Responsible to lodge a Police report when necessary

Job Requirements

• Diploma / Degree
• Entry level
• Good care management and counselling skills
• Good interpersonal and communication skills
• Meticulous and a team player

Work Schedule

5 days work week

Location

PERTAPIS Centre for Women & Girls

42 Surin Ave, Singapore 535638

*Disclaimer: Only shortlisted candidates will be contacted.

1. Job Role

• This role supports the HR Manager in administering the company's policies and handles the hiring processes. This includes on-boarding and off-boarding practices, foreign worker administration and liaising with agencies on employment requirements.

2. Job Description

• Coordinate and conduct the administration, recruitment, employment relations, medical coverages and training of employees for the organisation in alignment with the organisation’s strategies and policies and procedures and directions of higher management
• Prepare and monitor employment contracts, pre-employment medical check-up and submissions of security screening details to governmental agencies
• Facilitating new hires on-boarding orientation and conduct periodic check-in sessions
• Create new hire records such as Staff Personnel File and profile creation via the HR system
• Process new hire and employee’s staff pass, name stamp and name cards
• Monitor the probationary period of new hires and obtain the confirmation recommendation letters from respective supervisors for management approval
• Conduct the off-boarding process such as exit interviews, handover, final settlement of last drawn salary and archiving staff personnel file documents
• Administer the foreign worker matters such as liaising with recruitment agencies on foreign worker manpower needs for the organisation, work permit applications and renewals, coordinate the submission of 6 monthly medical examinations (6ME) and repatriation matters
• Liaising with government agencies (ie;MOM/HDB) concerning Other Converted Living Quarter (OCLQ)
• Coordinate career fairs and road show campaigns and network with agencies and organisations for internship and recruitment opportunities
• Regular update of employment records via HR system
• Handle employee and department enquiries pertaining to employment matters, policies and procedures
• Conduct investigations and submit reports on employee grievances
• Manage the administration for Cab Charge matters for respective centres
• Raise the Material Service Requisition Form (MSRF) for any expenditure matters
• Carry out any other tasks assigned by the HR Manager and higher management

3. Candidate Requirements

• Bachelor’s Degree in Human Resource or Business Management or Administration
• 1 year of experience in the relevant field
• Familiar and experience working with HRM systems
• Excellent interpersonal, verbal, and written communication skills
• Ability to coordinate and work as a part of the team.

4. Work Schedule

5 days work week

*Disclaimer: Only shortlisted candidates will be contacted.

International Medical Clinic provides the highest quality of family, children and travel medicine to the international community of Singapore. We strive to give patients trusted medical care in a professional and friendly environment. This role involves supporting our doctors and clinical nurses with administrative duties.

Job Responsibilities:

• First point of welcome, greeting and being personable to patients when they arrive for their appointment
• Respond to phone calls, emails, and messages promptly and courteously
• Arrange for specialist appointments on behalf of patients
• Assist with New patient registrations
• Ensure patients are seen by the doctor on time
• Ensure calls from patients are directed to the appropriate member of staff
• Ensure patients’ needs are attended to, in a timely and professional manner
• Maintain patient's confidentiality at all times
• Support with front desk administrative duties as required
• Billing and cashier duties
• Any other admin duties as and when assigned

Job Requirements:

• At least GCE N/O/A Levels or Diploma in any field
• Related experience in a healthcare discipline would be of an advantage
• Cheerful disposition, approachable personality with good working attitude
• Excellent communication and interpersonal skills
• Ability to communicate in other languages is an advantage
• Able to work independently and work well in a team
• Customer service background would be most advantageous
• Computer skills are essential

The Product Support team are a talented, engineering focused department with an emphasis on customer service whether that is dealing with external clients or internal business functions. We work with a number of different areas of the business and are responsible for service excellence and ownership of client incidents.

We are looking for a Product Support Specialist in our Singapore office.

We require a smart and driven individual who thrives in a fast-paced environment where helping the customer is a top priority, and who loves to figure out and solve technical problems. In this role, you will be primarily responsible for escalated technical support of our software products, handling customer inquiries and working with internal teams to develop solutions to client-reported issues.

What you'll be doing

• Provide 2nd line technical support and expert product consulting, via email, phone, and our internal support portal, to all users of our Opus 2 platform, Transfer and Annotate products (SaaS, Enterprise and Internal).
• Troubleshoot and test client-reported product defects, liaising with QA and DevOps for the deployment of fixes.
• Creating automation tools with bash, python (or similar) to fix data-related issues across the product suite.
• Work cross-functionally with other teams to ensure that all client needs are satisfactorily met.
• Identify, triage, and escalate defects to appropriate internal personnel, providing a clear outline of the problem with technical detail.
• Capture client feedback, and escalate improvements to appropriate internal personnel, providing a clear story of the improvement in clear detail.
• Assist with proactively engaging clients with best practices to optimise product usage and maximise adoption.
• Consult with Enterprise clients to provide expert product knowledge and technical product workflow solutions.
• Track and manage support activities in the Helpdesk or incident tracking system.
• Recognise and promote opportunities for training and professional services.

What we're looking for in you

• Provide 2nd line technical support and expert product consulting, via email, phone, and our internal support portal, to all users of our Opus 2 platform, Transfer and Annotate products (SaaS, Enterprise and Internal).
• Troubleshoot and test client-reported product defects, liaising with QA and DevOps for the deployment of fixes.
• Creating automation tools with bash, python (or similar) to fix data-related issues across the product suite.
• Work cross-functionally with other teams to ensure that all client needs are satisfactorily met.
• Identify, triage, and escalate defects to appropriate internal personnel, providing a clear outline of the problem with technical detail.
• Capture client feedback, and escalate improvements to appropriate internal personnel, providing a clear story of the improvement in clear detail.
• Assist with proactively engaging clients with best practices to optimise product usage and maximise adoption.
• Consult with Enterprise clients to provide expert product knowledge and technical product workflow solutions.
• Track and manage support activities in the Helpdesk or incident tracking system.
• Recognise and promote opportunities for training and professional services.

Working at Opus 2

Opus 2 is a global leader in the LegalTech space, creating solutions to drive digital transformation in the legal industry. We are the trusted partner of the world’s leading legal teams, with the world’s largest law firms are using Opus 2.

Our achievements are underpinned by our unique culture and our people are our biggest asset. Working at Opus 2, you’ll receive:

• 22 days annual holidays, flexible working, and length of service entitlement.
• Loyalty Share Scheme.
• Healthcare Insurance.
• Dental Insurance.
• Additional Childcare Leave.
• A day of leave to volunteer for charity and an active CSR team raising money towards a company charity.
• Accessible and modern office spaces
• Company social events.

Responsibilities:

• Provide administrative support to the sales team which includes tender preparation, quotations and Coordinate deliveries
• Managing customer accounts, following up with customers for administrative purposes, and providing assistance for orders, account statuses, and other problems.
• Supporting sales team to provide excellent service to achieve client retention
• General administrative duties as assigned

Requirements:

• Minimum Nitec in any field
• Experience as a sales support specialist would be highly desirable
• Ability to develop and build relationships with distributors and partners.
• Self-starter, mature, independent, result drive with high level of uncompromising integrity.
• Good written and spoken communication skills in English

Interested candidates who wish to apply for the advertised position, please click on the apply button

EA License No: 13C6305

Reg. No.: R2094940

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Roles and Responsibilities

• Assist dentists in dental treatments
• Sterilization duties
• Maintenance of equipment and clinic cleanliness
• Inventory and stock-taking

Requirements

• Minimum GCE N levels
• Able to work on one weekend (Sat or Sat)
• Patient-centric
• Team player
• Those without prior experience but with keen interest in dental industry are welcome to apply

Benefits

• Full structured training program provided for those without relevant experience
• Work-life balance - 5-day week, no night shifts
• Annual leave
• Medical & Dental benefits
• Convenient work location near MRT station

The L1 System Engineer is responsible for: • To provide 24 x 7 support for Data Center running on 12 hours shift • Assisting the Customer in the verification, isolation and/or provision of a temporary work around for the incident/problem logged. • Resolving the incident/problem onsite. • Escalating unsolvable problems and service requests to the System and/or Software Engineer and reporting the escalation to the Project Manager. • Generating the relevant administrative records and reports. • Introducing and integrating new technologies into existing environments. • Applying operating system updates, patches, and configuration changes. • Adding, removing, or updating user account information, resetting passwords, etc. • Answering technical queries • Maintaining the configuration of the system. • To implement Service Request and Change Request • Contacting OEM/Vendor for technical support

•Preferably with Microsoft Certification and/or ITIL certification.
• Good Knowledge of following products will be advantageous:
-Linux
-Unix
-Active Directory/DNS
-Microsoft Azure Stack
-Microsoft Windows 2008-2016
-Commvault Backup and Recovery
-Symantec Endpoint Protection
• ITIL certification will be an advantage.

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

We regret that only shortlisted candidates will be notified.

Job Description

• Overseeing and reviewing works done by the finance team
• Producing financial reports related to budgets, account payables, account receivables, expenses etc.
• Developing long-term business plans based on these reports
• Budgeting and forecasting for the business
• Liaising with external auditors and tax agents
• Looking into strengthening current internal control and process improvement
• Liaise with external parties (e.g. Ministries, Donors, Auditors & etc)
• Manage the Finance Department as a whole

Job Requirements

• Degree in Accountancy or Finance
• 5 years’ experience in the Finance and Accounting field
• Extensive understanding of financial trends both within the company and general market patterns
• Proficient user of finance software
• Capable of forecasting finances for future references
• Ability to monitor and track the organisation budget

*Only shortlisted candidates will be notified.

1. Job Description:

• Responsible for the supervision, review and implement the company’s strategies and policies for all business processes in respect to the law, regulations, guidelines and compliance standards
• Advise higher management on business operations relating to compliance, policies, audits, risks and any other relevant matters
• Manage and supervise staff and identify opportunities for team training and skills advancement.
• Analyse internal business systems to ensure compliance with industry regulations and ethical standards
• Design control systems to address cases of violation of internal business policies
• Develop and document risk management strategies on potential compliance risks
• Conduct documented investigations for non-compliance and provide recommendations to rectify as per the regulatory standards
• Conduct compliance reviews and periodical checks within the organisation and all centres to ensure regulatory requirements are in accordance to the organisation policies and procedures
• Generate compliance reports and manage risk dashboard on a timely manner
• Liaise with departmental heads to ensure that all business operations are in line with business policies
• Establish and carry out proper training programs for staff awareness of laws, regulations and policies
• Prepare and monitor departmental budget and tap on any available governmental grants
• Conduct timely actions to ensure compliance and carry out reviews and investigations to find gaps in the current compliance strategies and rectify them as per the regulatory and organisational requirements
• Carry out any other tasks assigned by the CEO and higher management

2. Candidate Requirements:

• Bachelor’s Degree in Compliance, Law or relevant field
• 3 years of prior experience working as a compliance manager or in a similar position
• Management and leadership skills
• Proficiency in industry trends, laws, and regulations
• Outstanding analytical skills and problem-solving abilities
• Experience in risk management and auditing
• Exposure to curating, executing and monitoring compliance systems

3. Work Schedule

5 days work week

Monday to Friday: 9am - 6pm

***Disclaimer: Only shortlisted will be contacted.

Duties and Responsibilities

• Provide first level end user support including troubleshooting, escalation of issues to vendors for quick resolution, applying upgrade/patches to computer systems installation and upgrade of computer application software, regular IT reviews, etc.
• Monitor and respond quickly and effectively to requests received directly from users.
• Provide a timely support to users with desktop related issues (both hardware and software).
• Install, configure, administer & maintain IT equipment (desktops, laptops, printers and network peripherals).
• Perform basic network LAN switching troubleshooting.
• Provide proper escalation for unresolvable issues to Senior IT Executive.
• Updating of documentation of systems and manual standard operating procedures.
• Ensure compliance with IT security standards, policies and procedures.
• Any other duties as assigned.

Job Requirements

• Minimum 2 years of relevant working experience
• Fresh graduates with relevant studies and certifications are encouraged to apply.
• Foundation knowledge in managing Window Servers.
• Profound experience in network management and help desk support.
• Good practical experience of managing IT systems and applications, troubleshooting and mitigating issues.
• Foundation knowledge of TCP/IP protocols and LAN/WAN configuration.
• Strong communication and interpersonal skills.
• Strong organizational and coordination abilities with close attention to detail
• Additional certification (ITIL v3/4, CompTIA Network+٫ CompTIA Security+ etc.) will be an advantage.

**Disclaimer:

Only shortlisted candidates will be notified.

Responsibilities:

• Engaging with customers to address inquiries, concerns, and requests promptly and accurately. Providing information and assistance on quotations and operational matters in a timely manner to uphold excellent customer service standards
• Handling inquiries, preparing quotations, and facilitating shipment activations, including cross-trade shipments
• Coordinating with customers for their incoming, outgoing, and cross-trade shipments, ensuring smooth logistics operations.
• Completing all required documentation accurately and on time, maintaining meticulous records to support efficient logistics operations.
• Handling customer issues promptly and effectively, taking appropriate actions to prevent recurrence. Escalating complex issues to relevant stakeholders as needed.
• Ensuring accurate data entry and reporting, maintaining up-to-date records to support decision-making and performance analysis.

Requirements:

• Minimum of 2 years of relevant experience in a similar role.
• Good working attitude with a positive customer-centric mindset.
• Ability to work under pressure in a fast-paced environment, with a willingness to adapt to changing priorities.
• Basic experience in sea/air shipment procedures is desirable.
• Strong interpersonal and communication skills, with the ability to work collaboratively in a team environment.
• Capable of working independently with minimal supervision, demonstrating initiative and accountability.
• Willingness to commit to overtime when required to meet business needs.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R2094940

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

The Raffles Service Agent delivers friendly and professional service that meets guest’s reservation experience expectations prior to their arrival.

Primary Responsibilities

Delivers Friendly and Professional Service

• Ensures smooth operation of Raffles Service department by attending to incoming calls, fax and emails that are pertaining to room reservation.
• Obtains all the necessary information to complete a room reservation in the Opera system, i.e. stay dates, flight details, rates, special requests and reservation notes.
• Completes the reservation process by combining all reservation details (including any Food and Beverage or Spa arrangements) and sending a confirmation to the guest.

Focuses on Guest Experience

• Supports guest’s decision to proceed with the reservation by providing accurate information on the price, room type, availability and the amenities.
• Is well versed with the preference of the regular guests and provide them with the consistent service anticipating their needs in advance.

Involvement in Wider Job Function Actions/Relationships

• Supports the Raffles Service colleagues to achieve upsell goals in various revenue streams.
• Coordinates with other departments (Front Office, Concierge, Food and Beverage, Raffles Spa, Housekeeping and Butler) on the guest’s needs and requirements.
• Works closely with Revenue department to be aware of the occupancy of the hotel (i.e. sold out dates, blackout dates and the need periods).
• Advises Raffles Service Manager of any deviations in rate applications or reservations arrangement.
• Maintains an accurate and updated filing system of all correspondence.
• Is familiar with hotel’s credit policies and handles billing instructions correctly.
• Performs clerical and administrative duties.
• Adheres to Raffles Hotel Singapore and Room Reservations department standard operating procedures, guidelines and grooming standards.
• Supports Accor Corporate programs, such as Planet 21.
• Ensures service standards and individual performance are aligned with Accor Hotels Values.

Kindergarten in the East looking for passionate individuals to join us as

Kindergarten Teacher – Full Time

Responsibilities:

• Some who is fun-loving, jovial, with a passion for working with children.
• Be able to set up stimulating learning class environment.
• Able to plan, implement and execute age appropriate lessons with enthusiasm.
• Complete developmental observation reports and portfolio for each child, paced throughout the year.
• Able to work independently with minimum supervision.
• Strong communication skills, verbal and written.
• Positive attitude and willingness to learn.

Requirements:

• ECDA certified – L1/ L2.
• Candidates completing their Diploma will be considered too.
• Preferably with Montessori knowledge or experience. Training will be provided for candidates without Montessori experience.
• Team player with strong communication skills
• Singaporeans only. (We do not have quota).
• Able to speak Mandarin is an advantage.

We offer:

• Competitive salary and benefits.
• Medical and Insurance coverage.
• 5- day work week, 8am-5pm.
• Small teacher-child ratio.
• Lesson plans provided.

Interested candidates send resume to: [email protected]

or whatsapp your CV to: 91491733

STARLUX Airlines invites applications from qualified professionals for the Customer Service Specialist position, which will be based in Singapore.

Responsibilities

1. Collaborate with the Company's Sales and Marketing Team and Airport Office to generate outstanding customer service.

2. Handle passenger reservation, ticketing and customer service related tasks.

3. Ensure safekeeping, control and proper usage of accountable documents.

4. Ensure urgent cases are handled timely.

5. Submit weekly station reports, including Ad-hoc waivers and STPC summaries.

6. Perform other related tasks as assigned by manager.

Qualifications

1. Ability to work under pressure and meet strict deadlines in a busy and evolving environment, whilst delivering professional support services.

2. Communication and interpersonal effectiveness.

3. Problem-solving skills to overcome organizational challenges on people policies, issues and conflicts.

4. Proficiency in Microsoft Office.

Preferred

1. Demonstrates skills and knowledge in GDS systems, such as Amadeus.

2. Has excellent customer service and communication skills, both verbal and written.

3. Is detail-oriented, organized, resourceful and strives for perfection.

4. Is self-motivated and capable of motivating others.

5. Takes on challenges and can work under pressure.

6. Possesses good judgment and is a strong team player.

Education

Diploma and above or equivalent experience.

Work Experience

Minimum one year’s experience in the travel industry, focusing on customer service or reservation and ticketing.

Licenses and Certification

None.

Due to the high volume of applications, we will only able to contact candidates who have been shortlisted. We look forward to hearing from you!

Responsibilities

• Work closely with and render support to Relationship Managers
• Work closely with various departments to ensure a smooth process in delivering the necessary deliverables to vendors.
• Friendly approach in handling customers and vendors queries efficiently
• Liaise and maintain a good relationship with Vendors’ Sales and Admin throughout the sales process
• Provide general administrative support to the Vendor Financing Team

Requirements

• Ability to work with people across different departments in the Company and is a strong believer in customer service for both internal and external stakeholders
• Meticulous and takes initiative in problem resolution
• Possess a pleasant disposition and a team player

Job Highlights

• 5-days work week, Mon-Fri, 8.30 am to 5.30 pm
• No OT
• Training provided

Interested candidate who meets the essential prerequisites, please submit your resume and contact telephone number.