Total 2,031 Customer Service job vacancies in tanglin road central singapore

• Attend to patients enquiries.
• Scheduling and registering patients for appointments.
• Providing assistance to patients.
• Handle feedbacks and complaints.
• Other duties as assigned by superiors.

Job Requirements:

• Min. GCE 'N' / 'O' Levels and above
• Relevant experience will have an added advantage

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Stephanie Toh

EA Personnel Reg No: R1217674

Job Description

The person is responsible for communicating with the customers/distributors on the solution needs and after-sales needs.

The job will require providing the quotation, sales follow, sales forecast,and sales presentation.

Generate and review sales quotations,order processing and invoicing.

Review customer sales orders,proposals, purchase orders, andrelated information.

Preparation of documents for sales operations, customer-related reports to management, sales and customersas required.

Generate price list for sales team,based on information from principals.

Monitor & update sales team with relevant information from principals.

Effectively engage with externalcustomers, suppliers, financiers andinternal colleagues including shipping,finance, technical, service, sales andmarketing, as required.

Provide admin support where necessary. e.g. filing, data entry,retrieval of documents, or any other duties assigned.

Job Requirements

Two years of relevant working experience in a manufacturingenvironment.

Excellent communication andinterpersonal skills.

Able to multi-task and work withminimal supervision.

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

The IT Operator is responsible for:

Provide single point of contact for incident, service request and escalation.

• Monitor, manage and maintain data centre operation and facilities.

• Manage equipment movement

• Daily monitoring of status

• Ensure proper running of the existing data centre systems.

• Perform tape mount and un-mount for the backup operation.

• Handle the portable media storage for off-site storage.

• Liaise with the vendor on maintenance and enhancement issues.

• Troubleshoot and report system incidents/problem and abnormalities.

• Resolve incidents related to routine problems or known issues.

• Adhere to service level agreement for response time and turnaround time.

• Able to work shift including weekends and public holidays.

• Possess Diploma in Computer Science/Electronics/IT or equivalent

• Minimum 1 year of relevant working experience in IT infrastructure operation

• 12 hrs shift working

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

1. Singapore locals or PRs are preferred;

2. It is best to have CUSTOMER SERVICE MANAGER work experience.

3. Those who can accept overtime work, Accept the 24-hour two-shift working system.

4. The monthly salary is between SGD2500-4800

5. The work place is in the club store. You must be approved by the police station before you can start working.

Interested applicant please email your resume at [email protected] or contact us at +65 86969408. Singjob International Pte Ltd | Rainobw Deng | R1871429 | EA License No. 18C9193

• Carry out the programes of the respective centres
• Facilitate, guide and assist the clients in their activities
• Participate in development and implementation of group activities
• Assist in conducting group exercise / activity programme
• Assist in conducting therapy programme / intervention for clients
• Assist in medical administration and basic hygiene care
• Assist to provide basic counseling to clients & their families
• Assist to provide case management for client to support them
• Involve in developing Individualized Care Plan for client with other team members by assisting in identifying their needs, strength, limitations and potential and implement intervention plans with SMART goals.
• Measure & monitor clients’ vital signs include Blood Pressure (BP), Heart Rate (HR) or Pulse Rate (PR) & Respiratory Rate (PR).
• Assist in identifying patient with early onset of diseases or condition
• Assist to befriend & provide mental or social support to the clients / caregivers
• Assist to conduct in-service training sessions for staff and volunteers

Job Requirements:

• Diploma in social service or related discipline, with a social service background

1. Job Description

• Maintain the highest standard of cleanliness, the maintenance of furnishings and equipment and the proper set up in the Restaurant and connected areas or pantries
• Ensure POS system is turned on and functioning properly
• Refill receipt paper if necessary
• Take count of any money in the register
• Sweep, mop, and/or vacuum floors
• Position chairs neatly around tables
• Stock necessary areas with clean glassware and silverware
• Reference reservations list and be aware of any special requests or other notes regarding the upcoming service
• Properly set tables and maintain silverware
• Ensure restaurant is fully stocked with supplies such as cutlery, glasses and condiments
• Ensure floors are clean and well mopped
• Take out the trash if necessary to ensure restaurant is clean for next shift
• Perform miscellaneous job-related duties as assigned

2. Job Requirements

• Be able to manage tight deadlines and be flexible about his/her work requirements and demands
• Be flexible, firm yet friendly and approachable
• Have excellent spoken and written English
• Be willing to learn
• Projects a professional outlook and can-do attitude
• Must be discreet and maintain confidentiality on information that he/she comes across in the course of his/her work

SINGAPORE ONLY

HALAL CHINESE FOOD Restaurant

Arab Street (Bugis, Central)

Days/Time: 6 Days | 10AM-3PM & 5PM-9PM

SGD 1,800 - SGD 2,500

Based On Experience

Immediate Hire

JOB HIGHLIGHTS

· Free Daily Meals Included

· Quarterly Hong Bao If KPI Is Met + Good Performance Incentive

· Annual Leave

· Annual Bonus

· Insurance Coverage

· OT Payment

JOB REQUIREMENTS:

1. Service Crew No Experience Welcome.

2. Must be able to speak in English as need to liaise with English speaking clients.

DUTIES AND RESPONSIBILITIES

· Warmly welcome and greet customers at all times

· Possess good product knowledge and be well-versed in our menu items

· Confidently present menu and propose food and beverage choices

· Place orders through POS correctly

· Assist in clearing and resetting the table according to hygiene standards

· Maintain a high standard of cleanliness for the outlet

International Medical Clinic provides the highest quality of family, children and travel medicine to the international community of Singapore. We strive to give patients trusted medical care in a professional and friendly environment. This role involves supporting our doctors and clinical nurses with administrative duties.

Job Responsibilities:

• First point of welcome, greeting and being personable to patients when they arrive for their appointment
• Respond to phone calls, emails, and messages promptly and courteously
• Arrange for specialist appointments on behalf of patients
• Assist with New patient registrations
• Ensure patients are seen by the doctor on time
• Ensure calls from patients are directed to the appropriate member of staff
• Ensure patients’ needs are attended to, in a timely and professional manner
• Maintain patient's confidentiality at all times
• Support with front desk administrative duties as required
• Billing and cashier duties
• Any other admin duties as and when assigned

Job Requirements:

• At least GCE N/O/A Levels or Diploma in any field
• Related experience in a healthcare discipline would be of an advantage
• Cheerful disposition, approachable personality with good working attitude
• Excellent communication and interpersonal skills
• Ability to communicate in other languages is an advantage
• Able to work independently and work well in a team
• Customer service background would be most advantageous
• Computer skills are essential

Job Description

• Willing to work in shifts to provide 24/7, on-call,holiday and weekend support.
• Has experience or knowledge on Incident and Problem management.
• Health check and monitoring production system and job scheduling to ensure SLA is meet.
• Troubleshoot and solve production issues related to performance and reliability throughout the software stack.
• Proactively identify bottlenecks in the system and work to resolve these issues before they become a problem.
• Continuous improvement of the system, e.g. job automation, performance tuning.
• Should be able to identify and fix the bugs.
• At least 2-5 years of hands-on experience on troubleshooting the applications run on full stack preferably in Java, Spring-boot, Microservices.
• At least 2-5 years of working experience, preferably in Banking or Anti money laundering.
• At least 2-5 years of working experience in production support in banking applications running on Windows and Unix environments.
• Should have strong hold on SQL server/Oracle databases and able to write/debug the SQL programs.
• Good knowledge in Linux/Unix/Windows scripting.
• Hands on experience on monitoring tools like Grafana has added advantage.
• Should be open to learn and adapt to new technologies.
• Knowledge on GIT Bitbucket and Jenkins has added advantage.
• Knowledge on Actimize/Hadoop has added advantage.

Mandatory Skills :-

Unix,Windows, SQL, Java Support Experience, Programming on any language, incident and change management

Shift timing

1. 7am to 4pm
2. Need to support on weekends

a. Sat 10pm to 6am

b. Sunday: 6am to 3pm

There may be times to be called during off- working hours during the weekday to provide on call support for production issues.

Inventory & Shipment

• Prepare KCT’s stock on hand for the fortnightly discussions.
• Provide projection of stocks holding period based on latest sales information.
• Highlight any shipment plans needed and ensuring no out of stock situation.
• Oversee the paper work required for importation and exportation.
• Keep track of the local stocks and overseas shipment arrival dates.
• Ensure the accuracy of goods arrivals (SKUs, quantities and shelf life etc) based on the agreed terms with supplier.
• Update the operation team on the shipment arrivals and stocks’ ready date for sale.

Marketing

• Prepare weekly update of channel marketing and price promotions reports for team meeting.
• Coordinate with different channels and suppliers for tactical marketing and price promotions.

Business Development

• Promptly supporting in listing new products and promotions as per agreement between KCT and channels.

The Reception cum Admin Assistant is responsible for providing administrative support, administering office stock, organising company records and more, to ensure that all administrative activities run smoothly on a daily and long-term basis. This role reports directly to the Senior Manager for Administration.

• Manages and places orders for office supplies (stationery, business cards etc.) for both the corporate office and hotel operations when necessary.
• Manages and places orders for all printed forms (eg, luggage tags, location cards, key card jackets etc) for hotel operations.
• Assists in the renewal of the required Properties Fire insurance & Public Liability Insurance, permits to operate lifts etc.
• Assists in liaising with vendors on office maintenance and repairs for lighting, telephony, IT services, furniture/fittings, office equipment, etc.
• Updates the corporate office on important notices such as the periodic fire evacuation drills, temporary electricity shutdown periods etc.
• Basic sourcing and cost comparison of vendors and goods & service providers.
• Distributes and dispatches correspondence (letters, invoices, packages etc).
• Assists in meeting room bookings as required.
• Manages reception counter.
• Any other adhoc duties required by the Senior Manager, Administration.

• Manage the day-to-day operations of the Day Care Centre include enquiries, feedback and incidents.
• Formulate and review the Standard Operation Procedure (SOP) regularly.
• Ensure there is compliance of the SOP/work processes and proper documentation required by the relevant authorities.
• Coordinate & collaborate with different services within the organisation to ensure smooth transition of patient care.
• Oversee clients' Individual Care Plan.
• Manage, develop, supervise a team of healthcare staff.

The Executive / Senior Executive provides casework support to low-income families and individuals in improving their resources and ability to cope with their challenges. He/She manages the senior learning programmes and activities at CDAC Centres and in the community to help seniors stay active and lead a fulfilling ageing journey. He/She also work closely with volunteers who contribute in it.

Key Job Duties

a) Case Management

· Assesses and recommends appropriate financial assistance and other forms of support to families and individuals.

· Supports and monitors families’ progress in improving their resources and ability to cope with their challenges.

b) Programme Management

· Manages the operation of the programme

· Organise activities and projects to engage and support beneficiaries

· Evaluate the activities and projects

c) Stakeholders Management

· Engages volunteers and partners in programme planning and implementation

· Manages volunteers systematically from recruitment, training to providing feedback and recognition.

REQUIREMENTS

· Minimum Degree, preferably in Social Sciences

· Has passion to work with low-income families, seniors and volunteers.

· Good interpersonal and communication skills, with a service-oriented attitude

· Strong organising skills with the ability to work in teams and independently

· Ability to converse in English, Mandarin and preferably a dialect

· Willing to work on Saturday

· Caring, responsible and resilient

· Proactive in learning

Job Scope

Reports to Contact Centre Team Lead
Handle customer service hotline and provide first level of supports from OMNI Channels
Resolve customer queries efficiently and escalate problems/issues promptly.
Follow Standard operating procedures closely.
Work as a team and ensure that the contact centre service level is met

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

We’re looking for a Customer Support Associate to join our team in Singapore. This role is a unique opportunity to have an impact on Wise’s mission in helping our customers have a great experience when using Wise.

Your mission: 

Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hard-earned money with the world’s first platform to offer true multi-currency banking. Your mission is to help customers have the best experience possible with our product working across email, phone and chat.

The role will give you the opportunity to:

• Help customers have the best experience possible with our product working across email, phone and chat
• Be flexible working during business hours but sometimes covering an early morning(from 6am), and up to 2 weekend shifts per month
• Go above and beyond the call of duty: work with less supervision and solve complex problems working with other teams while still achieving your KPIs
• Grow through mentoring and side projects with other teams, developing your skills and figuring out how to have a big impact on our customers
• Work with Empowerment – at Wise you get in what you put out so you’ll need to take the initiative when it comes to your career progression

Nearest MRT: Caldecott
Contract Duration: 12 Months
Working Hours: Monday – Thursday: 8.30am – 6pm, Friday: 8.30am – 5.30pm
Basic Salary: $2,800 per month

Job Responsibilities:

· Process financial assistance subsidy applications and recommend the appropriate subsidy and duration of assistance.

· Be familiarised with system interfaces to process the applications.

· Ensure that applications received are completed

· Liaise with stakeholders if more information is required.

· Other additional duties as required by the management.

Job Requirements:

· Minimum Diploma in Early Childhood / Psychology / Social Work / Social Sciences / Community Development.

· Experience in processing financial assistance schemes will have an advantage for this position.

· Early Childhood background will be preferred.

· IT savvy and comfortable in working with numbers.

We regret to inform that only shortlisted candidates will be notified. Interested candidates, please forward a copy of your resume to: [email protected].

Justin Lee: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275

Job Role

• To assist the Head of Home is responsible for the overall management of the Home’s operational needs and complying with the regulatory requirements.

Duties and Responsibilities

• Assist the Head of Home in ensuring the operational needs of the Home is running smoothly.
• Preparation and submission of relevant reports (ie; status report, weekly staff and residents’ movement, minutes of meeting and monthly duty roster)
• Check the daily occurrence and visitors book
• Perform daily inspection of the dormitories and the residents
• Ensure programmes are maintained by the welfare officers and nursing aides
• Maintain the logistics requirements as well as indenting of all logistics and transport matters in consultation with the Administrator
• Maintain the registry of all office records (includes donation in kind) and case files
• Coordinate all activities, visits and outings by institutionalized bodies and organizations
• To support PERTAPIS Headquarters and inter-departmental initiatives by planning deployment for events and fundraising projects.
• Deputy Head of Home will be deputised in the absence of the Head of Home.

Requirements

• Minimum degree, preferably in social work or psychology, or equivalent
• Min. 2 years of relevant working experience
• Knowledge of basic IT (MS Word, Excel, Access and PowerPoint)
• Good interpersonal and communication skill (oral and written)
• Multi-tasking and time-management skills, with the ability to prioritize tasks.

Location

PERTAPIS Senior Citizens Fellowship Home

Blk 222 Lorong 8 Toa Payoh, Singapore 310222

Work Schedule:

5 days work

**Disclaimer: Only shortlisted candidates will be notified.

This role is specifically for the TSE Implant support organization in AMSEA within AGS and as such requires product specialism in Implant VIISta and Legacy hardware and associated software and systems.

Location is anywhere in AMSEA geographical region.

Key Responsibilities

Responsible for all technical support related within AGS TSE. Mainly supporting technical escalations, Root cause analysis and follow up tech doc creation, system installation support , FSO improvement programs and service contract SME support.
Acts as intermediary and field escalation focal point between customer and Division by providing tech support and documentation to field engineers, technicians and product support personnel who are diagnosing, troubleshooting, repairing and debugging equipment. 
Can Provide Alpha Site support to Engineering  specifically related to installation, operation, calibration, service and /or testing of a new hardware, process or software design in house or on an engineering tool
Can Provide Beta Site Support; specifically related to installation, operation, calibration, service and/or testing of a new hardware, software or processes on a customer tool. 
Can Present at customer level and has the communication skills to present at all levels within AGS and the Business Unit

Functional Knowledge

• Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines

Business Expertise

• Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market

Leadership

•  Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements

Problem Solving

• Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information

Impact

• Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies

Interpersonal Skills

• Explains difficult or sensitive information; works to build consensus. Can effectively Manage complex conversations with key partners in the field org and business units

Qualifications

Education:

Skills:

Certifications:

Languages:

Years of Experience:

Work Experience:

Additional Information

Time Type:

Employee Type:

Travel:

Relocation Eligible:

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. 

Key Responsibilities:

Technology Strategy and Vision:

• Develop and articulate a comprehensive technology strategy aligned with the overall business objectives and goals.
• Drive innovation by staying abreast of industry trends, emerging technologies, and competitive landscape.
• Collaborate with executive leadership to ensure technology initiatives are aligned with the company's strategic direction.

Team Leadership:

• Lead and manage a high-performing technology team, fostering a culture of innovation, collaboration, and continuous improvement.
• Recruit, develop, and retain top technology talent, ensuring the team's skillset aligns with the company's needs.
• Provide mentorship and guidance to the technology team, fostering a culture of learning and professional development.

Product Development:

• Oversee the development and implementation of technology solutions that meet business requirements and regulatory standards.
• Collaborate with product management, engineering, and design teams to ensure seamless integration of technology into product offerings.
• Drive the development of scalable and secure financial platforms and applications.

Infrastructure and Security:

• Manage and optimize the technology infrastructure, ensuring scalability, reliability, and cost-effectiveness.
• Implement robust cybersecurity measures to protect sensitive financial data and ensure compliance with industry regulations.
• Stay informed about cybersecurity threats and implement proactive measures to safeguard the company's technology assets.

Regulatory Compliance:

• Stay updated on relevant financial regulations and ensure technology solutions comply with applicable laws and standards.
• Collaborate with legal and compliance teams to address regulatory requirements and navigate the complex regulatory landscape.

Risk Management:

• Identify and assess technology-related risks, implementing mitigation strategies to ensure the stability and security of financial systems.
• Develop and maintain disaster recovery and business continuity plans to minimize disruptions in technology services.

Key requirements:

• Proven experience as a technology leader in the FinTech industry.
• In-depth knowledge of financial systems, regulations, and compliance requirements.
• Strong strategic thinking and problem-solving skills.
• Excellent leadership and team management abilities.
• Demonstrated experience in driving innovation and leading technology transformations.
• Strong understanding of cybersecurity, risk management, and recovery management.
• Excellent communication and interpersonal skills.
• Minimally Bachelor's or advanced degree

Job Summary:

We are seeking a highly experienced and dedicated academic English language teacher to join our team of educators. The ideal candidate will have a passion for teaching and a deep understanding of English language pedagogy.

As a freelance academic English language teacher, you will be responsible for delivering engaging and effective lessons to students of all levels, assessing student progress, and contributing to the ongoing development of the English language curriculum.

Responsibilities:

• Develop and deliver high-quality lessons to students of all levels, utilising a variety of teaching strategies and resources to meet diverse student needs.
• Assess student progress through a range of methods, including formative and summative assessments, and provide feedback to students and their families as needed.
• Collaborate with colleagues to develop and implement effective English language curriculum, including lesson plans, assessments, and materials.
• Participate in professional development activities to continuously improve teaching skills and knowledge of English language pedagogy.
• Maintain accurate and up-to-date records of student progress, attendance, and grades.
• Communicate regularly with students, families, and colleagues to foster a positive learning environment and promote student success.

Requirements & Qualifications:

• A Bachelor's or Master's degree in English language teaching, TESOL, TEFL, TESOL or CELTA required (in lieu of experience).
• At least 1-2 years of teaching experience, preferably in an academic setting.
• Confident in teaching adults primarily but must be able to teach children as well.
• A strong understanding of English language pedagogy, including current best practices and methodologies.
• Experience with curriculum development, lesson planning, and assessment design.
• Strong communication and interpersonal skills, with the ability to build positive relationships with students, families, and colleagues.
• Fluency in English with excellent written and verbal communication skills.
• *Must be available for weekend classes.

*We regret that only shortlisted candidates will be contacted.

Hiring: Receptionist

Location: Holland Campus (nearest MRT: Holland Village)

Salary range: S$2200-2600 per month (commensurate with experience)

Start date: end of June 2024

Responsibilities:

• Answers all phone calls politely, and disseminates messages promptly when the staff is unavailable
• Assisting parents in locating their children in school, relay messages to classrooms, sending items from parents to children to the classrooms
• Providing necessary assistance to primary school children such as contacting parents, sending birthday cakes to classrooms etc..
• Assists the Directors in making appointments for meeting
• Directs walk-in customers to the Customer Service Executives promptly
• Takes messages for Directors
• Assists Customer Service Department in ensuring that the brochures are available, updated and accurate
• General administrative duties such as printing of staff pass / data-entry etc
• Arranging dispatch items and coordinates all deliveries/postages
• Ensures a clean and tidy reception area
• Other duties as assigned

Requirements:

• Neat, organized and meticulous
• Passion for children
• Able to work independently

Interested candidates, please send in your resume to: HR @ DIMENSIONS.EDU.SG & indicate in the subject as "Receptionist (Holland)".

We regret that only shortlisted candidates will be notified.

1. Technical Duties (Lab maintenance, AV support, photocopiers)

2. Procurement matters

3. Photography and Design support

4. Staff training coordination

5. Facility bookings (for staff usage, interview setups)

6. Staff welfare management (pantry)

7. Reception counter duties

Brief description of the Restaurant

Al Borgo, which means, ‘small town’ in italian is an authentic Italian Trattoria situated along Bukit Timah road. It is set up in ___ and has since won the hearts of many Singaporeans and tourists. Its rustic interior will fly you to a traditional italian family restaurant where you will enjoy your meal in a warm and cozy atmosphere.

Job Descriptions

• Provide excellent customer services
• Always strive towards best customer satisfaction
• Greet customers and present menus
• Make suggestions based on their preferences which requires knowledge regarding the food preparation as well as ingredients due to Allergy concerns.
• Take and serve food/drinks orders
• Up-sell when appropriate
• Arrange table settings
• Keep tables clean and tidy at all times
• Check products for quality
• Deliver checks and collect payments
• Cooperate and communicate with all serving and kitchen staff
• Adhere to all relevant health department rules/regulations and all customer service guidelines

Job Requirements

• minimum one year of experience as a waiter or waitress
• Experience with developing a constructive working and interpersonal relationships with colleagues and customers
• minimum one year of experience with a cash register and any ordering information system
• Critical thinker and problem-solving skills
• Team player
• Good time-management skills
• Great interpersonal and communication skills
• Active listening
• Good physical condition
• Customer-centric
• High school diploma; food safety training will be considered a plus

Working hours

• 10.30am - 2pm, 5pm - 9.30pm
• 6 Days Work Week

Job Responsibilities

- Welcome guest in a warm friendly manner, and provide excellent courteous service

- Manage peak periods effectively with good hosting and queue management skills

- Handle guest feedbacks by following the procedures and ensuring guest satisfaction

- Full knowledge of maintaining standards about the restaurant, service, and product knowledge

- Maintain outlet service quality and display good customer relation skills

- Display good supervisory skills with ability to assign and delegate duties among staffs, and manage staff discipline and performance issues

- Perform day to day pre-opening and closing activities as per SOPs

- Maintain restaurant hygiene and upkeep

- Ensure food hygiene and safety standards are maintained and comply

- Serve food, and ensure quality and presentation are up to standard and manage service recovery

- Monitor and complete daily inventories of F&B supplies

- Assist the Restaurant Manager with facilitating the work schedules and deployment, and execute outlet administrative duties

- Achieve sales target and manage maintenance, labour and food costs

- Perform any other duties as assigned

Job Requirements

- Possess at least a Professional Certificate/NiTEC, Food & Beverage Services Management, Hospitality/Tourism/Hotel Management or equivalent

- At least 1 year of relevant experience in F&B, preferably with managerial experience

- Excellent service attitude, outgoing personality, and able to work in a high-volume environment with the team

- Passionate, motivated & energetic individuals that are willing to learn, grow and exchange their experiences within team

- Willing to work on rotating shifts including weekends and public holidays

- Good command of spoken English, communication, and interpersonal skills

- Salary will commensurate with experience

- Staff meal provided

Welfare & Benefits

- Annual Salary Increment

- Performance Bonus

- Annual Leave

- Medical Leave

- Medical Benefits

- Comprehensive Medical Insurance Coverage

- Career Advancement Opportunities

- Teambuilding Activities

- Company Transport

Job Description:

Are you a dynamic leader with a passion for education and sales? We are seeking a Centre Manager to join our language learning center and drive our operations to new heights.

United Language Centre (ULC), a leading language school and community hub for expats in Singapore, is actively seeking a dynamic and results-oriented Centre Manager to lead our Operation & Sales team. The Centre Manager will play a crucial role in guiding and supervising our Operation & Sales team, ensuring they effectively connect with expats and assist them in reaching their language learning goals.

Responsibilities:

• Lead the daily operations of the language learning center, ensuring smooth functioning and high-quality service delivery.
• Develop and implement strategies to achieve both team and individual sales targets.
• Recruit, train, and supervise a team of language instructors and administrative staff.
• Foster a positive and collaborative work environment that motivates employees to excel.
• Monitor and analyze center performance metrics, identifying areas for improvement and implementing corrective actions as needed.
• Handle customer inquiries, concerns, and complaints in a professional and timely manner.
• Collaborate with the marketing team to develop promotional campaigns and attract new students.
• Maintain up-to-date knowledge of industry trends, competitors, and customer preferences.
• Prepare regular reports on center activities, financial performance, and student enrollment.
• Conduct staff performance appraisals and provide support and guidance to enhance the staff’s professional development based on individual training needs.
• Collaborate with other departments to put in place best practices and ensure efficient processes for ULC
• Ensure compliance with company policies, procedures, and regulatory requirements.
• Undertake such other duties as may be assigned.

Requirements:

• Bachelor's degree in Business Administration, Marketing, Education, or a related field.
• Proven track record of successful operations and sales management, preferably in the education sector.
• Strong leadership skills with experience in team management and development.
• Excellent problem-solving abilities and decision-making skills.
• Exceptional communication and interpersonal skills.
• Ability to work effectively under pressure and meet deadlines.
• Flexibility to work evenings and weekends as required.

What we offer:
Base salary with an attractive commission structure, recognizing and rewarding sales achievements.

Opportunities for career growth and advancement within a rapidly expanding organization.

Ongoing training and professional development programs to enhance your leadership skills and knowledge.

Collaborative and supportive work environment, encouraging teamwork and the sharing of best practices.

Make a positive impact on students' lives and contribute to their language learning journey.

Join our dynamic team and embark on an exciting leadership career with United Language Centre!

Please note that only shortlisted candidates will be contacted. We appreciate your understanding.

United Language Centre is an equal opportunity employer. We value diversity and believe that a diverse workforce strengthens our organization. We look forward to receiving your application!