Total 45,848 Customer Service job vacancies

Information:

1. Monday – Friday : 8.15am-5.30pm

Responsibilities:

• Prepare Proforma Invoice, Contract of Sales, Sales Order Confirmation, Quotation & other sales documents
• Follow-up on product label, ensure label design are approved by customer before proceed with the printing
• Consolidate and update of Sales Forecast & Sales Summary
• Assists the Business Support team in Procurement coordination
• Liaise with Suppliers on printing of product labels, leaflets & other packaging materials
• Liaise with Regional offices for Sales/Marketing related matters
• Liaise with various department to fulfil customers’ orders
• Coordinate on exhibition held at local/overseas
• Sourcing & coordinating on diaries, calendars, table planners & corporate gifts
• Attending to visitors and setting up of meetings
• Travel arrangement on Hotel & flight booking, Visa application and submission
• Double-Tax Deduction submission to IE Singapore
• Distribution of mails to Directors
• Provide Secretarial duties to Directors
• Handling telephone enquiries & email

Requirements:

• ITE / Diploma in Marketing/Business fields
• Proficient in Microsoft Excel, Microsoft Word and Microsoft Power Point
• At least 1-2years’ experience in sales administration and coordination will be added advantage
• Past working experience in a secretary role is an advantageous

Interested applicants, send in your updated resume by clicking “Apply Now”.

Lin Weikang
EA Personnel No: R21102570
EA License No: 23C1894

About MyQueen:

We are seeking Staff Nurses passionate about mummy and baby care to join My Queen. My Queen is the 1st prenatal and postpartum wellness centre located in Sentosa, supported by a medical team. We aspire to provide prenatal and postpartum care for our quintessential women, to empower and support modern women in their maternal journey.

We strive to educate our mummies on topics varying from breast care to infant care. Marrying modern knowledge and traditional cultural insights by maternal-infant experts, we would like to deliver a blended maternal care model that emphasizes parental bonding and positive emotional wellbeing. We believe in a Happy Mum, a Happy Baby.

To learn more, please watch a short video about what we do here or visit our website here.

As a Staff Nurse (Maternal Healthcare), you will learn from our Clinical Nursing Leader (RN) to execute effective delivery of optimal care to our customers. You will need to assist our Clinical Nursing Leader(RN) to coordinate teaching and counseling plans to help meet customers’ & family's complex needs where appropriate.

• Uphold Company’s vision and mission.
• Effectively communicate our center’s nursing standards, policies and procedures and ensures these are well understood, accessible and complied by the junior health care assistants/basic care assistants.
• Assist Clinical Nursing Leader to incorporate nursing care policies and procedures in our center.
• Assist Clinical Nursing Leader to review and update relevant nursing care policies and procedures that can be implemented in our center.
• Conduct customers’ rounds to promote and maintain healthy customer satisfaction levels.
• Conduct one-one essential trainings to customers, to ensure that they are comfortable in the stay within the center.
• Act as mentor, coach & counselor to junior health care assistants/basic care assistants.
• Assist Clinical Nursing Leader in regular trainings for junior health care assistants/basic care assistants to ensure competency level of the staff.
• Ensure there is a robust Workplace Safety & Health culture within the team.
• Work effectively with other team members within the same center.
• Perform other assigned duties.
• Able to do Shift Work

A Successful Candidate should have/be:

• At least a Diploma in Nursing or equivalent (recognised by Singapore Nursing Board)
• Good working attitude with ability to work in a team
• Good communication and interpersonal skills
• Courteous and exhibit genuine concern for patients

Key Responsibilities:

• Customer Interaction:
  • Manage complex inquiries and provide expert guidance via phone, email, chat, or in-person.
  • Deliver comprehensive solutions while adhering to company policies and protocols.
• Issue Resolution:
  • Resolve high-stakes customer complaints and conflicts with minimal supervision.
  • Utilize advanced problem-solving techniques to address and preempt potential issues.
• Record Keeping:
  • Maintain accurate and detailed records of all interactions, utilizing advanced CRM systems.
  • Generate and analyze reports to identify trends and areas for improvement.
• Product Knowledge:
  • Acquire and apply in-depth knowledge of an extensive range of products and services.
  • Stay ahead of industry trends and continuously update expertise through rigorous training.
• Process Improvement:
  • Proactively identify inefficiencies and propose innovative solutions to enhance service processes.
  • Collaborate with management to refine policies and procedures based on analytical insights.
• Team Collaboration:
  • Lead and mentor junior team members, fostering a culture of excellence and accountability.
  • Collaborate cross-functionally to drive improvements and ensure a seamless customer experience.

 Experience: Minimum of 3-5 years of experience in a high-pressure customer service environment with a track record of managing complex cases.

Key Responsibilities:

• Customer Interaction:
  • Manage complex inquiries and provide expert guidance via phone, email, chat, or in-person.
  • Deliver comprehensive solutions while adhering to company policies and protocols.
• Issue Resolution:
  • Resolve high-stakes customer complaints and conflicts with minimal supervision.
  • Utilize advanced problem-solving techniques to address and preempt potential issues.
• Record Keeping:
  • Maintain accurate and detailed records of all interactions, utilizing advanced CRM systems.
  • Generate and analyze reports to identify trends and areas for improvement.
• Product Knowledge:
  • Acquire and apply in-depth knowledge of an extensive range of products and services.
  • Stay ahead of industry trends and continuously update expertise through rigorous training.
• Process Improvement:
  • Proactively identify inefficiencies and propose innovative solutions to enhance service processes.
  • Collaborate with management to refine policies and procedures based on analytical insights.
• Team Collaboration:
  • Lead and mentor junior team members, fostering a culture of excellence and accountability.
  • Collaborate cross-functionally to drive improvements and ensure a seamless customer experience.

 Experience: Minimum of 3-5 years of experience in a high-pressure customer service environment with a track record of managing complex cases.

Roles & Responsibilities

Service Captain (1-Michellin)

Introduction:
Located in the heart of Singapore, CHALEUR is a Michelin-starred France Japanese fine-dining restaurant known for its innovative take on traditional Elegance cuisine. With the finest seasonal ingredients coming from all over Japanese & France with unique cooking techniques to create refined yet soulful dining experiences. Our team is dedicated to delivering impeccable service and memorable moments for every guest.

· Industry / Organization Type: Food & Beverage

· Working Location: Central Area at Neil Road

· Working Hours: 5 days (Tuesday to Saturday)

· Basic Salary from $2800 to $3300

Key Responsibilities:

Service Supervision:

- Lead and supervise service staff, Ensure prompt and attentive service to guests.

Customer Relations:

- Greet and interact with guests, responding to guest feedback & resolve customer complaints

Service Standards:

- Maintain high service standards, adhering to establishment's policies and procedures.

- Conduct regular service checks to ensure quality.

Staff Management:

- Train, coach, and evaluate service staff performance.

Communication:

- Liaise between front-of-house and back-of-house staff. Communicate menu changes, promotions, and events.

Operations:

- Manage table assignments, reservations, and seating.

- Monitor dining area cleanliness and ambiance.

Quality Control:

- Ensure accuracy of orders, billing, and payment processing.

Social Media: (Advantage)

1. Manage restaurant's social media accounts (Instagram, Facebook)

2. Create and schedule posts showcasing menu items, promotions, and events.

3. Respond to online customer inquiries and reviews.

4. Monitor and analyse social media metrics (engagement, followers, etc.).

Required Skills and Qualifications:

- Good command of spoken and written English

- Pleasing, Mature & Cheerful personality

- Excellent guest service skills

- Good knowledge of food and beverage service – Willing to learn

- O’ Level or Diploma in Hotel Management or related field

- 2-3 years of work experience in F&B similiar

For faster response please send your resume via: [email protected]

• Position title : Afterschool Care Teacher
• Location:The Woodleigh Mall
• Working Days: 5.5day
• Working Hours-Monday to Friday 1030am to 7pm
  - Saturday 9.30am to 1.30pm
• Salary : $2,200 - $3,400

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Responsibilities

• Implement the program for the class in accordance with the policies, guidelines, framework and philosophy of the centre.
• Guide primary school children (primary 1 to 5) to ensure completion of daily homework.
• Keep accurate records of children’s progress and address each child’s educational and developmental needs on an individual basis to the best of your ability.
• Responsible for the preparation and upkeep of teaching resources, arrangement, appearance and learning environment of the classroom.
• Maintain and build relationships with children and parents.
• Conduct unique enrichment programmes.
• Ensure safety and timely transfer of students from school to student centre.
• Ensure safety of children within the premises.
• Any other ad-hoc duties as delegated by Centre Director.

Job Requirements

• Diploma or higher in any discipline with minimum of 2 years of teaching experience with primary school students.

JOB PURPOSE

The HoME+ Call Centre Agent is responsible for providing efficient 24/7 operational support to the Call Center element within the Home Monitoring and Eldercare (HoME+) program under the Community Services Department of the Singapore Red Cross. This role primarily focuses on receiving inquiries, managing home assessments, monitoring of call center dashboard and social/welfare check on clients in the programme.

Rotational Shift:

8.00am - 8.00pm & 8.00pm - 8.00am

(3 - 4 working days/week)

• 1 year Contract Role

HOME MONITORING AND ELDERCARE (HoME+)

Home Monitoring and Eldercare (HoME+) is a 24/7 monitoring system using sensors placed around the home. When inactivity is detected or when the user activates the panic button, the Red Cross' call center is notified immediately. Depending on the situation, community responders or the SCDF (for emergencies) will be dispatched to provide assistance.

PRINCIPAL ACCOUNTABILITIES

Operation Support
● Addressing inquiries from the general public or internal referrals related to interest in the HoME+ Program.
● Coordinate home assessments for both existing and prospective clients, assess their requirements, provide assistance, and supervise the installation of HoME+ devices.
● Monitor the Call Centre Dashboard and respond in accordance with Standard Operating Procedures, addressing each situation in adherence to necessary protocols.
● Conduct social and wellbeing check-up calls to clients.
● Assist in volunteer recruitment and engagement activities, cultivating a positive and collaborative relationship with volunteers to enhance the effectiveness of the program.

Administration Support
● Respond promptly to general program inquiries and provide assistance through both email and phone calls with informative and helpful responses.
● Precisely and promptly update clients' biographical data.
● Ensure coordination of home assessments and device installations
● Perform routine social and wellbeing checks on clients via phone calls, providing assistance and facilitating additional support from other programs as necessary.
● Execute any additional administrative tasks as delegated by the supervisor.

Any Other Duties
● Engage in or actively participate in department and society events or activities, contributing to the overall unity and success of collective initiatives.
● Attend to HoME+ activation as required, ensuring the smooth integration and functionality of the program as part of regular duties.
● Take on any ad-hoc projects as assigned, showcasing flexibility and a proactive approach to contribute to the accomplishment of organizational objectives beyond routine responsibilities.

ADDITIONAL SKILLS AND KNOWLEDGE

● Skilled in both verbal and written English, showcasing the ability to communicate effectively.
● Mastery of a native language or dialect offers an additional advantage for versatile communication.
● Proficient in computer skills, skilled in utilizing a variety of software and technology tools to optimize job performance [Google, Microsoft Excel/Google Sheets, Microsoft Word/Google Docs]
● Robust interpersonal and organizational abilities, cultivating positive relationships and effective task management.
● Exhibiting meticulous attention to detail to ensure precision in all tasks and deliverables.
● Outstanding multitasking skills, adept at managing numerous responsibilities concurrently.
● Proactive with a strong initiative, showcasing a self-driven approach to tasks and responsibilities.

DESIRED BEHAVIOR

● Capable of working independently while maintaining strong interpersonal skills to effectively connect with individuals at all levels within and outside the organization.
● A dedicated emphasis on tasks and outcomes, exemplifying a results-oriented approach to work assignments.
● Proactively takes initiative and fosters a collaborative spirit, contributing to teamwork and going above and beyond the defined job scope to achieve common goals.
● Flexible and adaptable to changing needs on the ground, demonstrating responsiveness to evolving situations and requirements.

QUALIFICATIONS AND EXPERIENCE

● Have a minimum qualification of O Level/Nitec/Higher Nitec/Diploma from a recognized institution.
● Preferably, possess a minimum of 1 year of experience in customer service and/or call center roles.
● Proficient in relevant computer applications.
● Able to commit to rotating shift hours

RESPONSIBILITIES

• Work with Project Implementation Team and support the Contact Centre System in a collaborative environment.
• Engagement with Client.
• Manage post implementation support whenever required.
• Use creative and innovative solutions to solve client problems.
• Problem solving in identifying problems on systems with data gathering and analysis and provide technical solutions.
• Development or customization of application development codes.
• Write the code that you are proud of and the code must be maintainable and testable
• Maintains security, integrity, and business continuity controls and documents.
• Ensure compliance to policies, processes and standards, both internal and clients’ organization

REQUIREMENTS

• Proficiency in Cisco CVP IVR development using Callstudio and maintaining the IVR applications in Production system.
• Proficiency in Java, Javascript or other languages used for customization.
• Good in Java programming language to develop applications in IVR and Finesse.
• Proficiency in RESTful API.
• Basic understanding of Finesse Gadget customization.
• Experience in MS SQL and Maria Databases.
• Good to have Spring boot framework knowledge.
• 2-5 years of software development experience in Java.
• Good Experience in Node JS.
• Good Experience in SQL Query.
• Good Understanding of relational database modelling concepts.
• Able to work independently as well as in a team when dealing with support cases.
• Contact Center exposure will be highly preferred.
• Experience from System integrator environment preferred.
• A keen technology trend follower and able to propose how these emerging technologies can be adapted in project.
• Familiar with Software Development Lifecycle, and Agile methodology
• Source code management
• Self-starter attitude is a must.
• Able to work in areas outside of your usual comfort zone and get things done quickly
• Exceptional communication skills and able to present and demonstrates solutions to clients
• Polite and able to communicate well to the clients; Client-oriented.
• Analytical and possess good troubleshooting skills.
• Willing to work in extended hours and weekend activities.

Key Responsibilities

• Identify, analyze, and resolve problems using various tools and methods, such as remote access, diagnostic software, or manuals.
• Install, configure, and update hardware and software components, such as laptops, desktops, printers, scanners, mobile devices, operating systems, antivirus, and office applications.
• Perform security checks on devices and systems, such as virus scans.
• Document and report issues, solutions, and feedback using ticketing systems (Fresh Service)
• Coordinate and collaborate with other IT staff, vendors, and stakeholders to ensure smooth and timely delivery of services.
• Provide onsite and remote support to end-users who are facing technical issues with their devices, applications, or network connectivity.
• Train and educate users on how to use their devices and applications efficiently and securely, as well as on the best practices and policies of the organization.

Minimun Qualification

• 3-5 Years work experience in relevant field

TELE me at @renovatingmyhouse or WA me at https://wa.me/+6586882353 NOW!

Interested candidates, please submit your resume to [email protected]

Celine Liew

Outsourcing Team

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Job Responsibilities:

• Assist in preparing and implementing the programmes for children.
• To assist main class teacher in managing challenging children using appropriate behavioural strategies.
• To be able to assist in teaching appropriate mealtime behaviour and supervise play times.
• To assist the main class teachers in toileting needs of the children. (Bringing the children to the toilet)
• To assist in administrative areas such as typing out various reports (e.g. IEP, Progress Report, Educational Report) to support the main teacher.
• To be able to provide input on children’s progress during case conferences or at any other discussion points.
• Assist with planning, share ideas and exchange feedback with the entire team at least once a month.
• Prepare age and developmentally appropriate teaching aids.
• Evaluate and maintain records of children’s development.
• To render basic first aid as and when necessary.
• Responsible for the upkeep of teaching resources, prepare art and craft materials, arrangement, appearance, decorations, and learning environment of the classroom.
• Use positive discipline techniques at all times.
• Maintain and build relationships with children and parents.

Job Requirements:

• Certification in Early Childhood Care & Education or Special Needs Education is an advantage.
• Passionate about working with children with special needs.
• Creative and inspiring with loving energy.
• Excellent communication and classroom management skills.
• Be familiar with all working curriculum documents, handbooks and policy manuals.
• Knowledge in educational development.

• Deliver high standard of nursing care to our renal patients.
• Perform initiation of dialysis, patient and machine monitoring during dialysis, and termination of the dialysis procedure.
• Nursing intervention to avoid complications, decreasing the need for hospitalisations.

Requirements:

• SNB Registered
• Diploma in Nursing with relevant working renal experience.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

As a Customer Service Executive with the Air Freight department, the incumbent will provide proactive and comprehensive services to both Internal and External customers ensuring their requirements are fulfilled. The role is instrumental in the company's objective of service excellence.

Responsibilities:

• Coordinate with customers and overseas agent regarding shipping activities.
• Maintain good relationships with customers and handle customers' enquiries on a timely basis
• Obtain pricing from carriers, co-loaders, and internal network (product teams, overseas stations) to provide a solution and pricing to clients as per request
• Maintain strong relationships with carriers and co-loaders
• Act as a resource for all Air- freight inquiries for ONEGLOBE CONSOLIDATORS
• Bookings of cargo with airlines
• Provide instructions to the Air Export operation team with complete information for execution as well as cost information
• Responsible for coordinating with internal and external customers to arrange collection.
• Support the team to ensure fast and accurate responses for pricing/quotations for both internal departments and overseas stations as well as clients.
• To verify vendor invoices for shipments arranged.
• Provide weekly and monthly reports to customers and account managers, when required
• Other duties as assigned

Requirements:

• Minimum 2-3 years of working experience in a similar capacity within the forwarding or airline industry.
• Minimum NITEC / Diploma in any relevant discipline
• Excellent communication and analytical skills
• Proficient in Microsoft Office (Outlook, Excel, PowerPoint)
• Able to work under pressure, in a fast-paced environment
• Ability to engage with various internal and external stakeholders
• Willingness to learn, quick learner, and accountability
• Ability in data analysis, careful calculation, and attention to detail.
• Strong problem-solving mentality
• DG certificate is highly preferred but not necessary

Employer questions

• How many years' experience do you have as a Customer Service Executive?
• What's your expected monthly basic salary?
• Do you have previous invoicing experience?
• Do you have customer service experience?

Our client is an Automotive Industry. Due to their current expansion plan, they are looking for a Customer Service Executive to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities

• Support frontline operations to deliver outstanding customer service.
• Perform administrative tasks, including job card creation, invoicing, and warranty billings.
• Engage with customers regarding vehicle servicing, repairs, and test drives.
• Manage & build positive relationships with both internal teams and customers.
• Coordinate with the Parts department and workshop to ensure timely vehicle completion.
• Assist in preparing quotations (repair and accident).
• Any other duties as assigned.

Requirements

• Min Diploma in Business Administration / Public relations or equivalent
• Min 2 years’ relevant working experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Job Description

We are seeking a Technical Support Assisitant with a background in AI, Computer Science, or Programming to join our team.

This individual will undergo comprehensive training to gain in-depth knowledge of AI/Robotics’s products and act as the primary technical support resource for customers. The role involves providing hands-on training, troubleshooting issues, and serving as a liaison between our customers and technical teams. Additionally, this position will contribute to the development of educational content, ensuring that our products can be effectively integrated into the learning process.

Key Responsibilities:

• Product Expertise

• Customer Training and Support

• Curriculum and Content Development

Qualifications and Skills:

• Background in AI, Computer Science, or Programming (Degree preferred)

• Proven experience in technical support, customer service, or educational technology roles.

• Strong problem-solving skills, with a technical and customer-focused mindset.

• Excellent communication skills for effectively conducting training and support sessions.

• Familiarity with the AI, STEAM, programming education, and open-source hardware industries.

• Proficiency in graphical programming software, with knowledge of Python, C/C++, and ROS as a plus.

Preferred Experience:

• Experience with educational institutions or tech products for learning environments is a plus.

• Prior experience in curriculum development or technical writing is an advantage.

*Rotational shifts: Members in the team will rotate accordingly around 3 shifts (time will shift to an hour later during the daylight-saving time in the year).

**On call support: This covers 7 consecutive days during non-business hours to manage escalated incidents and to work on planned changes, weekend included.

• Morning: 7am-4pm

• Afternoon:2pm-11pm

• Evening: 5pm-2am

Main responsibilities

You will mainly be responsible for:

• Performing all run activities in respect of the firm’s process, ensuring:

– SLA and priorities are respected

– Appropriate reaction, in line with the severity of an incident or escalation.

– Firm’s process are dully followed (service request, change, incident, problem management)

– Management of technical issues, escalations and ensuring good level of delivery

– Primary operational technical support and assist the functional support teams

– Good collaboration between various teams

• Continuous improvement of service

– Propose improvement and solution to reduce repetitive tasks

– Improving complex operations (DRP, Migrations, Major maintenance etc.)

– Improving reliability and quality of our systems (automation, monitoring, alerting, security, RCA etc.)

– Reducing time-to-market by implementing CICD pipelines where possible

– Improve and standardize existing workflow processes and framework

– Bridging the gap between Dev and Ops

• Managing knowledge within the team

– Share the knowledge within teams

– Promoting knowledge sharing within the organization (trainings, documentations etc.)

• Driving the most complex operations & ensures they are well prepared (involvement on DRP test, WIP, etc…).

– Act as global coordinator main events.

– Review of major releases roadmaps

– Ensure post checks are documented, performed and report is shared

Job Requirements:

– The position requires a minimum of 3 years relevant experiences as a production support or at least infrastructure support or development role.

– Experience in a banking environment is a plus.

– Minimum 3 years of experience with UNIX environments

– Minimum 3 years of experience in scripting languages such as Python, Powershell

– Minimum 2 years of hands on experience in any of these tools and technologies such as Ansible, Gitlab, Azure Devops, Docker, Kubernetes

– Experience with task schedulers such as Control-M

– Good understanding of IT ecosystems and application architectures

– Knowledge about : CICD pipelines, ITIL practices, Agile practices, Lean, Observability tools such as Grafana, Kibana, Prometheus, or Dynatrace is a plus

Interested applicants please send your resume in MS Word format and attention it to Tan Joanna (R1104661).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R1104661

Business Registration Number: 200611680D. Licence Number: 10C5117

• Oversee day-to-day financial matters, month-end and year-end accounts closing related to Payroll, which include
  • Pre-Payroll activities including, input and update employee details and manage government claims
  • Payroll activities including, process payroll, process CPF, and manage payroll payments
  • Post-Payroll activities, including provision for bonus, manage month-end/year-end closing, submission of IRAS Tax Declaration Annual Form 8E, and answer employee payroll enquiries
• Regular review on compliance to statutory requirements
• Supports and provides advice in structuring and developing the team to ensure smooth and efficient day-to-day Payroll operations.
• Liaise with internal and external auditors and/or tax agents on payroll related matters.
• Acts as contact point to institutional Finance and HR staff Partners closely to ensure organizational readiness and capability to deliver business results.
• Cover colleagues handling other companies’ payroll processing

Requirements:

• Minimum 5 years’ working experience in a finance function or financial shared service center, preferably in a supervisory role
• Prior exposure to Payroll processes and software in healthcare setting would be an advantage
• Experience in SuccessFactors preferred
• Hands on SAP HRIS system preferred.

Interested and qualified candidates, please send in your application to [email protected]

Ivy Yong Shi Mei

R2198995

Recruit Express Pte Ltd 99C4599

Position: Desktop Support Engineer (Band 1)
Working Location: Tuas / Changi (Client Site)
Working Days : 5 Days ( Mon- Fri)
Working Hours: 8am-5pm
Salary Range: $2,600 - $2,800

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

In addition the Band 1 Technician will mentor and assist Band 0 technicians in their work and provide support to Band 2 Technicians in resolving tickets.

Interested candidates feel free to contact me.

wa.me/6597930832

Liaw Ying Ru Karis Reg No: R24125303

The Supreme HR Advisory Pte Ltd EA No: 14C7279

GymKraft Singapore is seeking an Administrator.

We offer medical coverage, yearly bonus + performance bonus, paid time off and a 40 hours work week.

If you have no experience, we will train you to be a super admin.

We are not looking for academic excellence or qualification.

Your passion counts a lot more. You should:
- Love to work and interact with people
- Sporty and high spirited

Location: Kallang & Tampines

Requirements

• Able to work on weekends. (Retail opening hours)
• Ability to work well with a diverse group of children, parents and adults
• Customer service oriented
• Some experience in clerical, MS Office and administrative skills
• Management of office equipment
• Maintaining a clean and enjoyable working environment
• Great communication and interpersonal abilities
• Good organizational, planning and leadership skills
• Familiarity with office management procedures and basic accounting principles
• Able to complete administrative tasks with minimal supervision
• Some knowledge and experience in Operations, Human Resource and Finance is desirable

For more information about our company, please visit www.gymkraft.com or search ‘GymKraft’ on Facebook.

We regret to inform that only shortlisted candidate who are CURRENTLY in Singapore will be notified.

Service Crew

Address : Craig Place, will be shifting to Raffles Hotel in Dec 2024.
Working Day : Mon to Sun (2 off days)
Working Time: Split shift (one week 44 hours), work after 12am will have a company transport send directly to home.
Salary: $2800 onwards (depends on experiences)
Industry: Spanish Cuisine Restaurant

Responsibilities:

• Take and schedule reservations.
• Greet and coordinate the seating of guests Taking of orders Serving of Food and Beverages.
• Clearing dishes from table.
• Participate in monthly physical stock take of the Restaurant

Requirements:

• Minimum 2 years of relevant experience.
• Able to work in Split shift.
• Able to start work immediately or within short notice.

Interested candidates feel free to contact me.

wa.me/6597930832

Liaw Ying Ru Karis Reg No: R24125303

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Role & Responsibilities

SALES SUPPORT

1. Prepare, generate & follow up on Proforma Invoice, Contract of Sales, Sales Order Confirmation, Quotation & other sales related documents

2. Follow-up with customer on product label, ensure label design are approved by customer before proceed with the printing

3. Consolidate and update of Sales Forecast & Sales Summary

4. Assists the Business Support team in Procurement coordination

5. Liaise with Suppliers on printing of product labels, leaflets & other packaging materials

6. Liaise with Regional offices for Sales/Marketing related matters

7. Liaise with various department to fulfil customers’ orders

HANDLING OF MARKETING ACTIVITIES

8. Coordinate on exhibition held at local/overseas

9. Sourcing & coordinating on diaries, calendars, table planners & corporate gifts

PERFORM ADMINISTRATION AND SECRETARIAL FUNCTION

10. Attending to visitors and setting up of meetings

11. Travel arrangement on Hotel & flight booking, Visa application and submission

12. Double-Tax Deduction submission to IE Singapore

13. Distribution of mails to Directors

14. Provide Secretarial duties to Directors

15. Handling telephone enquiries & other ad-hoc related duties

16. Manage domain email

Job Role Requirements:

· Diploma or equivalent qualifications

· Minimum 1 year of working experience in sales administration / coordination or secretary role will be an added advantage

· Proficient in Microsoft Excel, Microsoft Word and Microsoft Power Point

· Pro-active and a Good Team Player

Working Hours:

• Monday – Friday : 8.15am-5.30pm

Benefits:

• Transport provided to and fro nearby MRT stations
• Medical Insurance upon confirmation
• AWS and profit sharing upon eligibility

About the Company

Founded in 2016, the Car Choice Group is currently the largest pre-owned automotive dealership in Singapore with 10 showrooms islandwide. The Group also operates other related and diversified entities including Bike Choice Singapore, SK Magic (Singapore), GEM Credit, and Auto Infinite.

Mission & Vision: Driving Progress

Mission: Redefine car buying, nurturing long-term relationships, and ownership.

Vision: Be the preferred destination for car buying in Singapore while upholding our commitment to sustainability and social responsibility.

Core Values: Our Pillars

1. People First: Elevating customer experience, empowering our staff.
2. Dynamic Mindset: Always responding quickly, efficiently, and decisively.
3. Sustainable Business: Prioritizing long-term over short-term objectives.

Car Choice Group - where tradition meets innovation, fostering trust through transparency. Join a dynamic powerhouse driving careers.

Responsibilities

• Assist in the preparation of sales agreements, invoices, billings, and documentation for sales and financing transactions
• Update administrative data in systems and maintain records of such data, including general record keeping and filing duties
• Assist in scheduling of workshop appointments by coordinating and liaising with customers
• Contact customers to respond to inquiries and follow up with existing customer cases
• Provide internal stakeholders with necessary administrative support and undertake any ad-hoc duties as assigned

Skills Required

• Minimum O/N level holder
• Minimum 1 year experience in a customer facing role
• Proficient in MS Office and computerized accounting systems

Other Requirements

• Possess good interpersonal and communication skills
• Meticulous and able to multi-task

Business Development Director - a strategic leadership role responsible for driving business growth and expansion initiatives within the construction sector across China and key Asian markets. This position requires a seasoned professional with extensive experience in business development, market penetration, and relationship management within the construction industry. The primary objective is to develop and execute comprehensive strategies to capitalize on growth opportunities, strengthen market presence, and achieve revenue targets across the region.

Key Responsibilities:

1. Strategic Planning: Develop and implement a strategic business development plan for the construction sector in China and targeted Asian countries. Align strategies with corporate objectives, market dynamics, and growth opportunities to maximize results.
2. Market Expansion: Identify and assess new markets, segments, and growth opportunities within the construction industry across China and key Asian countries. Conduct market research, competitive analysis, and feasibility studies to inform market entry strategies.
3. Client Relationship Management: Cultivate and maintain relationships with key clients, stakeholders, and industry influencers in China and across Asia. Act as a trusted advisor, understanding client needs, and delivering tailored solutions to enhance customer satisfaction and loyalty.
4. Opportunity Pursuit: Lead the pursuit of new business opportunities, including project bids, partnerships, and acquisitions, within the construction sector. Collaborate with internal teams to develop compelling proposals and presentations, ensuring alignment with client requirements and company capabilities.
5. Team Leadership: Provide strategic direction, mentorship, and guidance to the business development team across China and Asian countries. Foster a high-performance culture, encouraging collaboration, innovation, and continuous improvement.
6. Revenue Growth: Drive revenue growth and achieve sales targets through effective pipeline management, opportunity tracking, and conversion strategies. Monitor sales performance, analyze trends, and implement corrective actions as needed to optimize results.
7. Cross-functional Collaboration: Collaborate closely with internal stakeholders, including operations, finance, legal, and marketing teams, to ensure alignment of business development activities with company objectives and priorities. Facilitate cross-functional collaboration to streamline processes and enhance efficiency.
8. Market Intelligence: Stay abreast of industry trends, regulatory developments, and competitive landscapes within the construction sector across China and Asian markets. Leverage market intelligence to identify emerging opportunities, mitigate risks, and shape strategic initiatives.
9. Continuous Improvement: Champion a culture of continuous improvement, driving initiatives to enhance business development processes, tools, and methodologies. Implement best practices, performance metrics, and feedback mechanisms to optimize performance and drive results.

Duration: 12 months contract

Working hours: Mon - Fri (Office hours)

Location: Outram

Responsibilities

• To ensure the provision of prompt and accurate clarifications to customer queries.
• To ensure that feedback and complaints are followed-up appropriately.
• To ensure 90% of the applications are processed within five working days.
• To ensure that only applicants, who fulfil the relevant criteria, are considered for licences.
• To ensure that all queries are replied within five working days.
• To ensure that all records can be retrieved quickly upon request; and
• Make outgoing calls in reply or in response to callers who leave their numbers and request that operators call them back.
• The job holder is required to possess sound knowledge of the legislations, doctrines, policies and guidelines relevant to the licensing regimes. The job holder also has to keep updated of any changes to the legislations, doctrines, policies and guidelines to ensure that no licence applications are wrongly approved or rejected.
• The job holder is responsible for managing customers’ queries and feedback.
• The job holder has to scrutinise the results of the various screening records in deciding on the recommendations on whether to approve or reject the licence applications.
• The job holder has to analyse the applications and documents submitted to make recommendations to the relevant supervisor to approve or reject the licence applications.
• Any other ad hoc duties assigned.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

To support Corporate Banking Team in sales solutions and service the payment and cash management, coordinate with internal stakeholders and clients on all payment service and cash management business requirements, ensure client satisfaction.

Sales Pitch:

• Joint client visits with Relationship Managers to promote and publicise cash management products include but not limited to GMB functions, Fixed Deposit, Foreign Exchange requests, Global/TWD pay and Remittance.
• Deep dive into targeted customers, formulate sales plans, review and track pricing regularly, and achieve branch goals.
• Collaborate with the BU team to set target customer groups for cash management business and tools, visit customers, and develop opportunities together.
• Periodically, run incentive and pricing programs for targeted customers to increase average deposits.
• Shared branch targets with RMs to achieve number of new accounts, NII deposits, total effective deposit customers and average deposit etc.

Product Implementation:

• In charge of global product penetration.
• Feedback user experience and market information to the product PM, assist in product optimization and innovation, and provide promotional opinions on the product transaction process and content.
• Frontline education and training on cash management business to ensure that BUs have basic professional knowledge.

Transaction management:

• Maintain high service standards for corporate banking customers and ensure end-to-end daily transactions meet client satisfaction.
• Identify potential customers to grow average deposits and increase NII from deposits.
• Communicate with the cross-department to discuss transaction related application forms and policies.

Requirement:

• Bachelor’s degree in Finance or any related discipline
• At least 5 years’ of cash operations experience in corporate banking line

We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

The applicant is responsible for supporting the effective planning, reporting, and financial oversight of the Technology Group (TG) projects and initiatives. This role focuses on driving governance processes, ensuring alignment between strategic IT plans, and maintaining robust financial management practices. The individual will work closely with internal teams to execute financial reporting, project planning, and budgeting activities across the organisation

Responsibilities

1. IT Planning & Governance

• Project Pipeline and Portfolio Management: Support the development and reporting of the TG project pipeline,

including tracking and analysing project performance and key deliverables.

• Business-As-Usual (BAU) Reporting: Assist in preparing BAU performance reports for ongoing TG initiatives and align with overall strategic goals.

• Manpower Planning: Contribute to manpower planning processes, ensuring adequate staffing for IT projects and initiatives based on current and future needs.

• Transformation Office Support: Assist in activities related to the TG Transformation Office, helping to align project governance with the Digital Government Blueprint and other long-term strategic plans.

• Governance Frameworks: Assist in the implementation of IT governance frameworks to ensure compliance with organisational policies and standards.

2. IT Financial Management

• Budgeting and Financial Planning: Support the preparation of TG’s annual financial budget, working with divisions to ensure accurate forecasting of project costs and IT resource allocation.

• Financial Reporting: Assist in tracking financial performance across TG projects, including monthly and quarterly reporting on expenses, revenue, and capital expenditures.

• Asset Ownership and Management: Support the implementation of TG’s asset ownership framework, tracking and managing IT assets, ensuring accurate financial records are maintained.

• Workday Data Management: Assist in the management and maintenance of the TG Workday data management framework, ensuring financial data is accurate, updated, and aligned with TG project objectives.

• Expense Tracking and Forecasting: Collaborate with divisions to execute monthly financial forecasts, tracking variances and ensuring budget adherence.

Requirements:

• Min. 5 years of experience in IT governance, project planning, or financial management.

• Strong understanding of IT project planning, governance frameworks, and financial reporting.

• Experience in financial budgeting, expense tracking, and project portfolio management.

• Familiarity with financial and resource management tools (e.g., Workday) and IT budgeting frameworks.

• Excellent organisational, analytical, and communication skills.

• Ability to manage multiple priorities and work with cross-functional teams.

Key Skills:

• IT Project Planning and Governance

• Financial Budgeting and Reporting

• Data Management and Financial Systems (Workday or similar)

• Stakeholder Collaboration and Communicatio