Total 45,848 Customer Service job vacancies

LCentral is a reputable Premier English Specialist providing quality enrichment for students from N1 to P6 since 2008. We are seeking a dynamic candidate as a permanent part-time Customer Service Officer.

Customer Service Officers are key to supporting the daily operations of the business and managing customer service relationships. The primary responsibilities include:

Job responsibility:

• Assist in the day to day administration of the centre (roster, scheduling, payments, etc.)
• Assist in student enrolments (enquiries, assessments, registration, etc.)
• Assist in scheduling classes to ensure optimal use of resources (classrooms, materials, etc.)
• Record keeping
• Establishing excellent rapport with parents, children and teachers
• Responsible for maintaining brand standards (image and presentation, safety and hygiene)
• Ensuring a positive and nurturing learning environment

Requirements:

• Minimum 'N' Level
• Training will be provided
• Speak standard English (required)
• Bilingualism is an advantage

Flexible working arrangement:

• Permanent part-time
• Min 6 months commitment
• Min 3 working days in a week
• Mon to Fri: 1pm to 9pm ($12 per hour)
• Sat and Sun: 9am to 6:30pm ($15 per hour)
• Able to start work immediately
• Working location 750 Chai Chee Road, #01-05/06 ESR BIZPARK@CHAI CHEE Singapore 469000

Important: Please email your resume directly to [email protected].

Please only apply if you meet the requirements.

Only short-listed candidates will be contacted for an interview

Job Description:

• Liaison between sales/customer and all relevant internal teams
• Process all inbound escalations from the BID Sales Team email and/or phone call
• Effectively communicate resolutions direct to end-customers
• Regular and proactive in working with sales team to gather update on any new
• developments in the marketplace, for example: competitor behaviors, product issues,
• customer changes, wins or potential misses and report in monthly sales meeting.
• Other assigned tasks depending on business requirements

Job Requirements:

• Bachelor’s degree is preferred in Business Administration or a scientific discipline
• 2 years of related customer service experience with order entry systems and processes experiences required.

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Our client is a Global MNC, one of the leading players in the IT sector. Due to business needs, they are now recruiting a IT Support Specialist to be part of their team for ongoing transformation projects. They are located in the East – easily accessible.

Responsibilities:

• Configure network and security devices to specified versions
• Conduct power and functionality tests
• Handle inbound and outbound devices for logistics
• Maintain inventory of spares and maintenance devices
• Ensure adherence to workplace processes and procedures
• Prepare necessary paperwork and documentation
• Communicate regularly with relevant teams
• Provide training and guidance to new engineers
• Perform other administrative tasks as needed

Requirements:

• Diploma in related field
• Relevant experience
• Entry level are welcome to apply. Training provided.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is a Global Manufacturing MNC, one of the leading players in the Oil & Gas servicing sector. Due to their current expansion plan, they are looking for a Customer Service Specialist to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities:

• Assisting in acquiring and developing Company’s products.
• Manage in generating and processing of sales order schedules.
• Regularly engage/communicate with customers for sales.
• Offering consistent and efficient post-sales support to customers.
• Manage daily operations and orders in hand by liaising/cooperate with other departments.
• Responsible for the creation of necessary service manuals and procedures documentation by coordinating with the service department and customers to ensure timely availability.
• Acquiring technical information, drawings and data as needed.
• Coordinating with marketing team on customers’ needs.
• Active participation in meetings (e.g production and sales order review).
• Any other duties as assigned.

Requirements:

• Min Diploma or Degree in Business or other relevant equivalent field of study.
• Min 3 years relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

COMPANY DESCRIPTION

Montfort Care is a Social Service Agency (SSA) founded by Samuel Ng, BBM in 1998, committed to improving the lives of individuals, families, and the community facing transitional challenges through our network of services and programmes. Since its inception, Montfort Care has been guided by one purpose, that from St Louis-Marie de Montfort: "Those whom the world rejects must move you the most."

Today, we are a key contributor in the family, children and senior segments in the social service landscape, offering our services via Family Service centres, a Child Protection Specialist Centre, a community kitchen, home care services, Active Ageing Centres, and the National Anti-Violence and Sexual Harassment Helpline (NAVH).

Montfort Care is committed to grow our portfolio of services and enhance our capabilities to impact more lives. With this goal in mind, we are hiring talent to join our team in our HQ functions, social service support and direct social services. Join us to co-create a community of social service.

RESPONSIBILITIES

We are seeking dedicated and experienced Physical Security and Access Control personnel to provide support in all aspects of door access, CCTV surveillance, physical access, and inventory management of security devices within our company. The incumbent will ensure the security of our premises, protect assets, and maintain a safe environment for employees and visitors.

Physical Security and Access Control

Door Access and Telephony System

• Provide support in the implementation and management of door access and telephony systems
• Manage access credentials and control, including issuing and revoking access and maintaining access logs
• Conduct regular checks of access permissions

CCTV and Security System

• Monitor CCTV systems to ensure continuous surveillance and recording
• Maintain and troubleshoot CCTV equipment to ensure optimal functionality
• Provide support in the response to security breaches and emergencies, providing immediate and appropriate action where necessary
• Coordinate with external vendors and contractors for the installation, maintenance, and monitoring of panic alarm systems and security systems to ensure all security systems are tested regularly and are fully operational
• Assist in training staff on the proper use of panic alarms, security protocols and emergency response procedures
• Provide support to ensure compliance with relevant security regulations and standards

Security Equipment and Devices

• Maintain an accurate inventory of all physical security devices, including access control systems, CCTV cameras, panic alarms, and related equipment
• Track the deployment, usage, and maintenance schedules of all security devices
• Coordinate the procurement, storage, and disposal of security equipment
• Conduct regular inventory checks to ensure all devices are accounted for and in working order

Security Incident Management

• Assist in the investigation, preparing and maintaining documentation for all physical security-related activities and incidents
• Implement corrective actions and preventive measures to avoid future incidents

• Diploma in IT or related fields
• Relevant certifications in security management or related fields are a plus

Relevant Experience

• Preferably 2 years of relevant experience
• Fresh graduates are welcome to apply
• Proven experience in physical security, access control, CCTV management, panic alarm systems, and inventory management

Competencies

• Strong understanding of security systems, including door access controls and surveillance technology
• Ability to multi-task and work in a fast-paced and dynamic environment
• Ability to handle sensitive information with discretion
• Committed and can-do attitude
• A team player and able to work independently under minimum supervision
• Good communication and interpersonal skills
• Attention to detail

*Only shortlisted candidates will be notified

Salary: up to $2500

Duration: 6 months contract to perm

Working Days & Hours: Mon-Fri Office Hours

Location: West ((islandwide pick up)

Job Description:

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks
• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints
• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction
• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution
• Provide feedback to supervisor on improvement areas based on customer/client issues
• Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system
• Maintain up-to-date information on processes, products, price lists, etc.
• Liaise with respective operations team for issues, follow-up and actions
• Establish and maintain good working relationships with clients/customers

Job Requirements: Min Diploma in any course w min 1 yr of customer service/order processing experience

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

1. Duties and Responsibilities

• Build rapport and professional relationships with resident, families and other professionals working with the resident.
• Conduct needs assessments using the Child and Adolescent Needs & Strengths (CANS) and Structured Decision Making (SDM) tools.
• Develop and implement individual care plan and goal setting.
• Work with various stakeholders including MSF, parents / caregivers, Social Service Agencies and other professionals in implementing care plans and interventions.
• Provide linkage to community resources to residents and families to facilitate the reintegration of the residents into the community.
• Lead case conferences.
• Review casework interventions for improvements.
• Conduct closure of cases upon achieving sustainable service outcomes for residents and families.
• Ensure that all records i.e. case notes and case files, documents and correspondence are properly maintained and are kept up to date.
• Prepare progress reports, court reports and Review Committee reports timely.
• Plan and facilitate group work interventions.
• Support the implementation of standards of care, organisational health policies, procedures and programmes.
• Identify areas of improvement in models of care and service delivery based on evidence-based practices.
• Respond to crisis situations based on organisational standard operating procedures.
• To carry out any other relevant tasks as required for the Home and PERTAPIS.

2. Job Requirements

• Diploma / Degree
• Entry level
• Good care management and counselling skills
• Good interpersonal and communication skills
• Meticulous and a team player

3. Location / Work schedule

PERTAPIS Children's Home - 993B Kovan Rd, Singapore 545676

5 days work

Able to commence immediately.

*Disclaimer: Only shortlisted candidates will be notified.

Join a Premier Childcare Centre in Pasir Panjang!

First Konnection, a top-tier education recruitment agency, is thrilled to partner with an esteemed childcare centre in Pasir Panjang. Known for its dedication to excellence, this centre offers a warm, nurturing environment with air-conditioned facilities to ensure both comfort and optimal conditions for infant care.

Are You the RIGHT Fit?

Responsibilities:

• Nurture & Care: Provide attentive and compassionate care to infants, recognizing their unique needs and developmental stages.
• Play-Based Learning: Implement engaging activities that encourage exploration and discovery, fostering a love for learning from an early age.
• Safe Environment: Maintain a safe, clean, and stimulating environment supporting the physical and emotional well-being of infants.
• Parent Communication: Communicate effectively with parents, offering regular updates on their child's progress and daily activities.
• Team Collaboration: Work with a dedicated team to create a supportive and enriching atmosphere for children.

Qualifications (Mandatory):

• Educational Requirement: Advanced Certificate in Early Years or Higher Certificate in Infant Care. (Please note: Applications without these qualifications will not be considered.)
• Passion for Education: A deep understanding of infant development and a passion for early childhood education.
• Communication Skills: Strong ability to engage with both children and parents effectively.
• Nurturing Environment: Ability to create and maintain a nurturing and stimulating environment for infants.

Why Join Us?

• Innovative Learning: Engage in a play-based learning approach that emphasizes children's natural curiosity and creativity.
• Professional Growth: Benefit from a supportive, collaborative working environment with opportunities for professional growth and development.

Apply Today and Make a Difference!

EA Registration No.: R23111820 (Ben Chang)

EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

About the job

Reporting to the Customer Relations Manager, you will be expected to work with your team of co-workers provide a positive and joyful shopping experience that creates trust in the IKEA Brand for all IKEA visitors and customers.

Your assignment

• To create a positive and family-friendly shopping experience for our customers by managing shopping tools and amenities, customer care rooms and Smaland.
• To champion and foster customer-centricity and service excellence in all touchpoints.
• You will collaborate with your stakeholders to coordinate and follow up on customer engagement activities in the store.
• You will work with your manager to manage the daily operations for your team of co-workers including performance management, training and development, succession planning and recruitment.
• Manage issues raised by customers and deliver service improvement in a professional, prompt and positive manner to enhance the customer experience.
• Be knowledgeable on customer experience mapping and analyse CX-related performance indicators for business improvement.
• Work with external service providers and service contracts to provide a positive and efficient shopping experience for all IKEA visitors and customers.

Your profile

• You have a proven experience of at least 3 years in customer service management and in leading a team of co-workers in a retail or customer serviced oriented environment.
• You are customer-centric with the ability to find solutions for customers and operational issues.
• You are a confident decision-maker with strong analytical skills and computer literacy skills.
• You have the energy and drive to deliver with the ability to manage stressful situations.
• You are able to commit to working both AM & PM shifts, weekends and public holidays.

The Job:

• To manage and maintain operational standards of the dedicated building services centre
• Prepare welcome pack for residents.
• To be first point of contact for walk-in residents
• Point out selected clauses of the Supply Agreement to the resident
• Guide customers to look out for the emergency and safety information in the support kit

The Requirements:

• Min Diploma Holder with 2-3 years relevant admin working experience
• Proficient in MS Office
• Good communication and interpersonal skills

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

CEI: R1104482

JANE LUI JIE'EN

Find Your Dream Job with Us

WE ARE HIRING!! Apply now and make a difference.

Role: Production Support Analyst

Job Requisition Number:JR34461

Experience: 3-5 years of relevant experience (L2)

Location: Singapore

Job Objectives:

The Data Application Support team is within the Business Technology Services function, supporting the Bank’s suite of Data warehouse, ETL, BI and Big Data Application Systems. The team is responsible for the production stability of these applications and ensuring ongoing improvements in system availability, supportability & service levels over time. The successful candidate will be working with Business, Support and Development teams to ensure a high-quality service & swift resolution of issues

Key Responsibilities

· Provide application support to various business users. Attend to business queries and business requests promptly. Follow through the business requests to a proper closure

· Work on timely resolution for reported incidents so as to meet service level targets. Incidents include failures & queries reported by business users and technical staff; event alerts automatically detected and reported by event monitoring tool

· Perform root cause analysis to identify permanent solution so as to prevent recurring incidents and to minimize the impact of incidents that cannot be prevented

· Ensure all incidents and problems are proactively managed – Prioritizing numerous issues of varying severity and escalate issues as appropriate to necessary teams and management

· Collaborate with the development team in identifying resolutions and transitioning of releases into production environment

· Participate in BCM activities or infrastructure related upgrade

· Responsible of capacity management. To monitor & analyze current performance and capacity data and forecast the capacity required by the applications ahead

· Aside from day-to-day support duties, there will be requirements to undertake other responsibilities such as management reporting & other centrally driven project initiatives as needed

Key Requirements:

· Degree in computer science/engineering or related disciplines.

· Min 4 years of experience in application development and support environment in ETL, Data warehouse, and business intelligence

· Individual must have working experience in ETL, Data warehouse and various business intelligence tools on Unix/Windows platforms.

· Mandatory Technical skills: Informatica (Infra and data workflow tracing), BI Tools such as QLK, SAS, Power BI, Oracle, Unix/Linux, AS400, Control-M, Shell scripting · Knowledge of ITIL of similar framework will be advantage

· Experiences in Quantexa, Teradata, Big Data using Cloudera (CDH 5.8 or above), Hive, Impala, HDFS, YARN, Sqoop, Oozie, Hbase, kafka, Map Reduce/Spark are optional and good advantageous

· Excellent communication, interpersonal and analytical skills

· Excellent knowledge of banking business data across various sectors

· Excellent & proven Incident/Problem Management and organization skills a must

Please forward your resume in MS word format to [email protected] and [email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume. Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Banking client with large IT support team in Singapore is looking to hire IT Application / production support Analyst to support their mission critical datawarehouse and BI systems

• Providing Application support to a few mission critical application
• Provide level 2 support to requests from various areas of the business and investigate and troubleshoot issues.
• Performing root cause analysis
• Ensuring timefly resolution especially for high severity incidents to business users
• Providing updates on problems / issues reported
• Ensuring processes are followed
• Working with level 3 support and development team for unresolved issues

Requirements :

• Minimum 5+ years of experience working in supporting mission critical high volume applications
• Strong troubleshooting, analytical and problem solving skills
• Able to work under pressure
• Good knowledge in ITIL
• Min 3 years of experience working with BI and datwarehouse technologies
• Experinece in support SQL RDBMS
• experience in Unix and incident and problem management
• Good communication skills

Interested candidates please email your latest resume to [email protected]

• 5 days work week
• Mon-Friday 9AM-6PM
• Location: Airport Cargo (East)
• Industry: Freight-forwarding (Air & Sea)

Job Scope:

• Assist documentation work for management review
• Liaise with air & sea carriers
• Liaise with customer related to shipping process & status tracking
• Handle seafreight shipping documentation works
• Process booking for cargo shipping

Job Requirement:

• Entry level is welcome to apply as training will be given
• Knowledgeable in Microsoft office

To Apply, kindly click on the "APPLY NOW" button.

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Chong Kar Ming (John) (R21101412)

Our client is the principal of the reputable Premium German Car brand; they are urgently seeking profiles from Luxury Retail, Luxury Hospitality, Premium automobile, Airlines industry etc:

Customer Experience Sales Manager

• Demonstrate exceptional enthusiasm by being the brand advocate that create a positive environment for a customer centric, fascinating and personalized WOW moments for our prospects, customers, enthusiast and business partners
• Offer a tailored needs assessments with personalized and emotional engagement through product/service presentation
• Deliver embracing customer consultation with the Audi tailored sales process with great focus in explaining and guiding on the vehicle configuration, financial consultation, purchase journey
• Behave as subject matter expert for the brand, history, products, services and technologies while collaborating with other job roles to achieve company sales and satisfaction targets
• Optimize the sales funnel and consistently update all customer data in our CRM to ensure all active digital and physical engagement are aligned across the team
• Be in control of the well-being and hospitality of all the Experience Centre visitors and include the emotional elements to create brand excitement and build trust within the Customer Centric team
• Perform assignment allocation with guidance and supervision of the experts in the customer centric retail team
• Implement task monitoring mechanism that allows immediate follow up on all outstanding matters promptly with the team
• Deliver performance monitoring and reporting for the management

Requirements:

• At least 3-5 years of working experience preferably in the Automotive/ Luxury Retail / Tech Sales/ Hospitality and Aviation Service
• A team player with excellent interpersonal, communication skills, customer oriented with passion and motivation for sales
• Prior leadership experience preferred
• Goals oriented and flexible to change
• Proficient in MS office and ability to learn other systems for daily operations
• Required to perform shift work including weekdays evening and weekends (including PH)
• A must to possess Class 3 licence

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

Guest Relation Officer

5 days Mon to Fri 8am to 6pm
$2800 - $3000

Marina Bay Financial Centre (Downtown MRT)

Job scopes:

• To meet and greet visitors, lead them to appropriate room and do welcome script (covering use of meeting room system, restrooms, fire exits, etc)
• To attend enquires from staff/ courier services and receiving mails (recording & send email reminders)
• To offer the management staff / external guests the choice of beverages available and assist to serve / arrange staff to serve accordingly.
• To check on meeting room set up standards, floral arrangements, and report facility faults
• To provide accurate directions on meeting venues and office locations of various units (must know all facilities, locations, and operating hours)
• To have a list of amenities and facilities in the neighbouring area of CBD including operating hours, telephone numbers, etc
• To assist in the booking of executive meeting rooms
• To provide taxi booking services
• To have emergency guest amenities such as sewing kit, first aid kit, stationery, umbrellas
• To receive feedback from guests or staff on facilities and services
• To assist in overseeing events or VIP meetings at executive conference suite
• To coordinate and manage vendors / caterers onsite providing services to the VIP / executive events
• To assist managing rooms and submit reports on weekly release
• To assist in handling common & executive meeting room enquiries by phone / email / Teams
• To manage common meeting room bookings:

a. To call meeting room user 15 minutes prior to booked period to reconfirm
b. To call meeting room user for rooms left unused 15 minutes after booked period and update the system if no-show, followed by email to remind user on guidelines
c. To send reminders email to users
d. To oversee reconfiguration of meeting room set up
e. To prepare weekly schedules for stewardesses / technicians

Requirements:

• Minimally GCE ‘O’ Level
• Computer skills: Microsoft Outlook, Microsoft Excel, Microsoft Words
• With working experience as customer service executive is a plus

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Assistant Service Engineer / Service Engineer

• Working days: 5 days, 9am to 6pm (might need OT)
• Location: Woodlands & Tampines (customer site) / Changi North (our in-house repair centre)
• Salary range: $3,000 - $4,000

Requirement:

• Aircon/Refrigeration experience is a MUST.
• Flexible and able to Support Overtime
• Able to Travel Oversea within short notice.

Job Scope:

• Involve in Semiconductor Equipment Installation & Repair
• Chiller Repair
• Write Service Report
• Liaise with customer.
• Ad-hoc duty assign

Low Yu Xuan Reg No: R24123804

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Responsibilities

• Inbound call handling for Accounts servicing, campaigns, products enquiries and helpdesk enquiries;

• Fulfillment follow through on case handling and with customers;

• Ensure group compliance & control standards are observed and met in the execution of customers’ enquiries, transaction requests and maintaining confidentiality of Bank and customers’ information

Job Requirements

• Minimum of ITE, 'O' levels

• Experience in Call Centre, Banking or Customer Service (calls and correspondents) environment will be an advantage.

• Possess a positive mindset with a “CAN-DO” attitude a and passion to deliver quality customer service.

• Possess a pleasant voice, excellent comprehension, communication, interpersonal skills and work etiquette.

• Possess good command of written and spoken English. Ability to speak Mandarin will be preferred as the CSOs are required to work closely with mandarin speaking customers.

• Good analytical skills; passion for working and is good in working with numbers.

• Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.

• Passion for working, responsible and with good working attitude.

• Proficient in PC skills including MS Office applications.

• Ability to work on rotational shifts (Morning & afternoon)

• Attending to customer's enquires in the Service department
• Preparation & follow up of quotations
• Process order confirmations, work scheduling & coordination between customers and internal departments
• Maintain and update service work orders and documentations
• Manage accounts receivables and follow up on outstanding payment from customers
• Establish good rapport with customers
• Any administrative duties assign by Service Manager

Requirements :

• Minimum O' levels / ITE/ Diploma with 2 years of relevant working experience
• Good interpersonal skills
• Well-versed with MS Office
• Able to work well in a fast pace environment

• AWS + VB + Medical + Dental
• 9am to 6pm Monday to Friday

Job Description:

• Process and coordinate orders, ensuring accurate and timely delivery.
• Respond to customer inquiries promptly and ensure their needs are met satisfactorily.
• Prepare and send out quotations once approved.
• Collaborate with overseas factories on procurement, production, quality inspection, and shipping.
• Support the marketing team in planning and forecasting activities.
• Provide exceptional customer service and address any issues that arise.

Requirements:

• Minimum 'O/A' Levels or Polytechnic Diploma in relevant fields.
• Proficiency in Microsoft Office software.
• At least two years of experience in sales quotations, logistics, customer service, and administrative functions.
• Knowledge of international freight forwarding is necessary.

Tyson Jay Recruitment Pte Ltd | EA License No.: 16C7954

Ivan Lim | EA Personnel No.: R1109856

A homegrown brand with a diverse portfolio

Spa Esprit Group is a hospitality company that creates, owns and operates a series of timeless, thoughtful portfolio of concepts and brands, each with a unique story and a distinct perspective on the cultural-culinary landscape of the time. While each has a diverse language of its own, the properties are united by a carefully considered sense of place, purpose, pioneering design and above all, a commitment to the most awesome homegrown experiences for all who walk through the doors.

Job Description

•⁠ ⁠Taking ownership of customer queries / feedback received via phone, email, and in person through to resolution in line with policies/procedures, KPI’s and Customer First training best practice

•⁠ ⁠Ensures that personal KPI targets are met

•⁠ ⁠Consistently monitor individual’s progress and development

•⁠ ⁠Proven organisational skills, ability to prioritise tasks and manage time efficiently while maintaining attention to detail

•⁠ ⁠In addition to the above, this role may also be required to help on projects and workload as determined by business needs.

· To assist in answering phone calls and emails

· To attend to customer enquiry, to provide quotation and follow up with customer on PO

· General administrative duties such as filing, data entry and sorting of documents

· To generate DO and job order to production team

· To arrange goods to be delivered to customers and ensure documents have been signed and update the system accordingly

· Other ad-hoc duties as assigned

· Able to work independently

· Able to start work immediately or within a short notice

Job Description:

• Attend to patient enquiries over the counter to provide information on clinic services
• Update patient registration information and process medical records in accordance with standard operating procedures and clinic guidelines
• Provide quality customer service to patients
• Assisting in all day-to-day administrative duties.
• Ensure proper maintenance of clinic facility for cleanliness and positive image
• Perform other ad-hoc departmental tasks/activities as assigned by the management.

Job Requirements:

• Min N/O level and above
• No working experience is required as on-the-job training is provided

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Location: Novena/Clarke Quay

• Lead a team of Customer Experience Officers to achieve KPI
• Respond to survey enquiries via inbound calls and emails
• Conduct survey interviews via outbound calls
• Reach out to the respondents to assist them to complete the survey
• Ensure that the given KPI are being met based on the project timeline
• Assess work performance of officers and identify areas that need improvement
• Organize workflow and ensure that officers understand their duties and delegated tasks
• Set goals for KPI and deadlines in accordance to the project timeline to ensure project’s success
• Provide fair, constructive, and timely feedback towards performance expectations and goals
• Manage escalated cases and maintain public relations including any complaints
• Provide assistance, guidance, and coaching support to officers to meet KPI
• Monitor and provide project status report to manager
• Ensure officers understand the survey objectives
• Ensure officers compile, record, input survey returns and data accurately into the system
• Ensure officers conduct verification to ensure completeness and accuracy of data collected

Requirements:

• Only Singaporean might apply
• Travel in Singapore to do surveys
• Mandarin speaking is required to liaise with Chinese MNC companies to do surveys
• Proficient in Excel to do reports
• At least 2 years of working experience as Team Lead in Call Center environment.

Please contact Terence at +65 9645 4048 your resume directly for fast response.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO.

https://go.persolkelly.com/job/apply/6947

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Responsibilities:

• Provide application support to various business users. Attend to business queries and business requests promptly. Follow through the business requests to a proper closure
• Work on timely resolution for reported incidents so as to meet service level targets. Incidents include failures & queries reported by business users and technical staff; event alerts automatically detected and reported by event monitoring tool.
• Perform root cause analysis to identify permanent solution so as to prevent recurring incidents and to minimize the impact of incidents that cannot be prevented.
• Ensure all incidents and problems are proactively managed – Prioritizing numerous issues of varying severity and escalate issues as appropriate to necessary teams and management
• Collaborate with the development team in identifying resolutions and transitioning of releases into production environment.
• Participate in BCM activities or infrastructure related upgrade.
• Responsible of capacity management & to monitor & analyse current performance and capacity data and forecast the capacity required by the applications ahead
• Aside from day-to-day support duties, there will be requirements to undertake other responsibilities such as management reporting & other centrally driven project initiatives as needed

Requirements:

• Degree in computer science/engineering or related disciplines.
• Min 4 years of experience in application development and support environment in ETL, Data warehouse, and business intelligence
• Individual must have working experience in ETL, Data warehouse and various business intelligence tools on Unix/Windows platforms.
• Mandatory Technical skills : Informatica (Infra and data workflow tracing), BI Tools such as QLK, SAS, Power BI, Oracle, Unix/Linux, AS400, Control-M, Shell scripting
• Knowledge of ITIL of similar framework will be advantage
• Experiences in Quantexa, Teradata, Big Data using Cloudera (CDH 5.8 or above), Hive, Impala, HDFS, YARN, Sqoop, Oozie, Hbase, kafka, Map Reduce/Spark are optional and good advantageous.
• 2 – 5 years of hands-on support experience in BMC Remedy, Control-M.
• Excellent knowledge of banking business data across various sectors.
• Excellent & proven Incident/Problem Management and organization skills a must.

Sumit Sambhi

EA License No. – 23C2060

EA Registration No. - R1330510

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Assistant Service Engineer / Service Engineer

• Working days: 5 days, 9am to 6pm (might need OT)
• Location: Woodlands & Tampines (customer site) / Changi North (our in-house repair centre)
• Salary range: $3,000 - $4,000

Requirement:

• Aircon/Refrigeration experience is a MUST.
• Flexible and able to Support Overtime
• Able to Travel Oversea within short notice.

Job Scope:

• Involve in Semiconductor Equipment Installation & Repair
• Chiller Repair
• Write Service Report
• Liaise with customer.
• Ad-hoc duty assign

Low Yu Xuan Reg No: R24123804

The Supreme HR Advisory Pte Ltd EA No: 14C7279