Total 393 customer service manager job vacancies in Education / Training category in Singapore

Wolters Kluwer is a global provider of professional information, software solutions, and services for clinicians, nurses, accountants, lawyers, and tax, finance, audit, risk, compliance, and regulatory sectors.

For 180 years, Wolters Kluwer has been innovating the way professionals and businesses work. Our employees are at the cornerstone of bringing our vision to life.

Our pursuit of excellence, coupled with the pride we take in our work, enables our customers to solve their most critical problems.

At Wolters Kluwer, we encourage you to be your unique self, bring your ideas to life, learn, develop, and thrive. We offer you a world of endless opportunities.

Join us and build a brighter future!

Website: https://www.wolterskluwer.com/en-sg/solutions/cch-tagetik

What we offer:

• Hybrid Work Model
• Flexible Working Arrangement
• Career & Learning Opportunities
• Comprehensive Benefits
• Diversified Workplace
• Fair Cultural Atmosphere
• Wellness Program

The Apac Regional Trainer works closely with regional leadership to gain a full understanding of the company’s strategic vision, as it affects training demands and key department decisions. This role requires effective communication with our key stakeholders such as Marketing, Sales, Customer Success, Alliances Management and Partner Enablement to ensure all department objectives are successfully executed. As a result, the Academy Regional Trainer works closely and reports directly to the Regional Academy Director and Global Academy.

Responsibilities:

• Supporting next-level growth, directing strategic education delivery initiatives and change management efforts, including transforming all departments (from Sales to Services) from a reactive strategy to a proactive attitude to create awareness for education services and programs.
• Conducting quality training sessions in both planning and consolidation areas.
• Expand and enhance in Training content and needs.
• Manage and grow a team of instructors and regional training coordinators (both internally and/or at partners)

Training operations and improvements:

• Internal and External Learning community relationships
• Training Facilities and Equipment
• Public and Private Training Calendar

Manage the scheduling of training classes in Apac areas (e.g., arranging venues, coordinating instructors, ordering training materials, ensuring lab availability)

Partner with:

• Customer Success to consumption of Education Services and boost renewals
• Global Alliances and Partner Enablement teams (e.g., supporting certification and product training programs, train-the-trainer and center of excellence programs)
• Sales and Services to drive education programs to optimize customer satisfaction
• Local and Corporate Marketing to create awareness and promote the CCH Tagetik Academy and all associated learning programs

Ensure consistent global procedures across the department and consistent communication across the organization

Qualifications:

• Bachelor’s degree in finance and / or IT related field preferred
• 5/6+ years of experience with CPM solution (Tagetik or others) is a plus
• Have Budgeting/ Consolidation work exposure/ Software implementation or Data Integration.
• Stand- up training experience.
• Self-motivated with excellent time management skills
• Excellent attention to detail, sense of ownership and proactive attitude towards the role;
• Ability to work on own initiative and part of a broader team
• Mandarin Chinese proficiency is a plus
• Excellent command of written and spoken English.
• Good problem-solving skills
• Strong collaboration skills
• Open-minded and open to interact with people from different
• Able to travel in Apac region on training assignment

• L&D role for adult learning and redeployment
• Stable working environment and positive culture

About Our Client

Our client is a renowned organisation in adult learning and redeployment, they partner with vendors and government agencies to develop training and skills programmes to support people for further studying and career switch. They are looking for a L&D Manager to support the project team in designing programmes and partnership.

Job Description

Your key responsibilities include:

- Enabling workforce transformation trough designing training programmes

- Working with schools and corporate to create courses that tailore to their needs

- Analysing and and providing reports/ feedback on key L&D trends

- Collaborating with relevant partners and government agencies to promote training and development

- Growing a strong network of organisations as key industry partners

The Successful Applicant

Successful candidate must have :

- experience or exposure in the area of ICT in order to understand some of the industry context and requirement

- experience in Leaning and Development programmes and training design

What's on Offer

You will work with a well-recognised organisation which enable you to create meaningful and effective partnership and develop impactful programmes. You will also enjoy good stability and staff benefits.

Contact

Heather Wang (Lic No: R1871939/ EA no: 18C9065)

Quote job ref

JN-032024-6368027

Phone number

+65 6643 9712

Page Personnel Recruitment Pte. Ltd.| Registration No. 201736642C

The L&D Manager is responsible for developing learning and development plans, based on the assessment of development areas for the workforce to meet business requirements. He/ She shall execute learning strategies, design and deliver training programs, assesses development needs, and track learning effectiveness. He/ She shall collaborate with employees and managers to support career development and manage budgets and vendor relationships.

Duties and Responsibilities shall include but not limited to:

• Design and develop overall curriculum structure and courseware materials.
• Develop talent assessment processes with assessment tools to evaluate employees’ capabilities.
• Assess capability and performance within an organisation to identify learning needs.
• Conduct learning needs analysis to assess their current capabilities and areas of development required to deliver against the organisation’s strategy and plans.
• Assess, design and integrate suitable learning modes to drive desired learning experiences.
• Equip supervisors and line managers with the skills and tools to mentor, train and provide job coaching.
• Manage the implementation and development of programmes to facilitate achievement of organisation's objectives and growth.
• Assess, design and integrate suitable learning modes to drive desired learning experiences.
• Assess overall learning experiences to measure effectiveness and drive excellence across all learning activities.
• Assess feasibility of proposals to improve internal workflows.
• Manage team resources to ensure adequate staffing and capability levels.
• Justify the resources required to support changes in resources, procedures, systems, or technology within the function.
• Manage internal stakeholders beyond the team and external stakeholders to achieve shared goals.

Requirement:

• Proven experience as an L&D Manager, Training Manager or similiar.
• Current knowledge of effective learning and development methods.
• Excellent communication and negotiation skills; sharp business acumen.
• Proficient with Microsoft Office applications.
• Possess ACTA or ATCL certification.

Prior experience in Hospitality and Facility Management industry will be added advantage.

Training Design of Training Development Project

Designing and aligning Learner-centric Pedagogies into each Training Development project – using an established templated framework, to meet the defined Learning Objectives.

Training Development work

• Development of new Lesson Plans (LPs) and review of existing LPs to incorporate/align with the latest Lesson Objectives, Content, and Methods of Instruction (MOI) required to meet the desired Training Outcomes.
• Development of new Lesson Materials (LMs) and review of existing LMs to align with revised LPs in terms of the Lesson Objectives, Content, and Methods of Instruction (MOI). New/reviewed LMs should be in digital/electronic form so that they can be loaded, archived, accessed, and transmitted on the Authority’s web-based Learning Management Systems (for online and classroom learning), and also be editable using software applications. LMs shall include (but not be limited to) the following
• Instructional Resources and Aids
• Reference Publications (excluding the Authority’s SOPs, Safety Guides, and/or as defined by the Authority)
• Presentation Slides (with interactivity up to simple branching scenarios)
• Formative Assessment Questions/Quizzes (using online/web-based applications or embedded into presentation slides).
• Training Videos
• Lesson Notes and Handouts
• Instructor/Facilitator’s Guide
• Assessment questions and scenarios/injects as well as assessment rubrics for Written & Oral Assessment Methods and Practical Assessment Methods and upkeep of the assessment question and scenario banks.

Project Management

• Manage and ensure the effective delivery of Training Development services to the clients. These include coordinating and scheduling the Training Developers to fulfil the planned and ad-hoc training development services as required by the Authority. The detailed coordination arrangement or Standard Operating Procedures (SOP) governing the program management shall be developed by the Contractor and approved by the Authority for implementation.

Requirements

• Diploma in Adult and Continuing Education (DACE) or equivalent
• Qualifications or certificates in Training Development or Instructional Design from WDA, NIE or an accredited training institution such as the Institute of Higher Learning (IHL), or equivalent.
• At least 2 years of education/training industry-related working experience.

Experience in the following areas:

• Developing a Lesson Plan (or equivalent) and drafting the document.
• Developing Training Materials such as slides and handouts and blended learning materials for eLearning.
• Competency in instructional design with expertise in development. Experience in content development project management with experience in all phases of the instructional design process.
• Knowledge of IT systems. Experience with authoring tools such as Dreamweaver, Flash, Adobe Creative Suite, Articulate, Lectora and web page creation skills using HTML, XML and other web technologies.
• Relevant Diploma in Multimedia Design or any related higher qualification or equivalent will be a bonus.
• Ex-RSN service personnel will be a bonus.
• 5 day week
• Working Location: Based in AMK area , need to travel to site often at Changi area
• Strictly Born Singaporeans only

Maestro HR

damien lee tian hong

R1106726

16c8462

Curriculum Specialist / Senior Teacher / Programme Manager

5 days work week

Island-wide Childcare & Preschool

North, North-East, West, East, Central

Travelling is required to different areas

Qualifications and Requirements:

• Experience in teaching preschool/childcare
• Experience in Robotics and Coding
• Strong understanding of the preschool structure and requirements
• Willingness to travel around Singapore
• Strong writing and communication skills
• Ability to lead the other teachers and show them the proper way to handle classes

Interested applicants can send their resume to 93211584 Jeff / [email protected]

Summary: Design, develop, and implement high-quality enrichment programmes, Teach and Train other teachers, liaise with the school and principals

Job Role & Responsibilities

Responsible for distributing the program to different preschools/ childcare

Responsible for the creation, research, development, and production of lesson plans and materials for children that are in line with the different center's teaching requirements

Effectively apply and execute an engaging interactive lesson

Prepare Termly reports to submit to the school

Create weekly lesson plans consisting of student worksheets and teacher resources

Work with teachers to implement curriculum

Teach, coach, and support children's needs

Assess work, provide appropriate feedback, and track the progress of children

Work collaboratively with parents to ensure that children are updated on their lessons

Build strong relationships with parents through close communication

Participate in curriculum development and training of new teachers

6 Months Learning and Organisational Development Manager (FMCG)

Job Duties:

• Facilitate annual Talent Review and Succession Planning
• Collaborate with Business Leaders and HR Partners for career development plans
• Implement tailored talent programs for high-potentials and future leaders
• Design and deploy career path planning initiatives
• Assist HR Director in talent strategy and development assessments
• Stay updated on L&D trends for effective training programs
• Support employee engagement campaigns and content creation
• Identify individual development goals and propose interventions
• Manage end-to-end learning and development activities
• Coordinate organisational development projects and employee engagement surveys

Job Requirements:

• University Degree, HR Management or HR Development.
• At least 7 years in a multinational organization; experience in consultancy firms preferred.
• Hands-on experience in L&D operational activities

Interested applicants please send your resume in MS Words format to [email protected] and attn it to Chu Chin Siew (Claire) (R1989696)

Short listed candidates will be notified

www.ambition.com.sg

EA Registration Number: R1989696

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. Licence Number: 10C5117

This position is responsible for managing parent inquiries, supporting school events, coordinating with various stakeholders, and contributing to student enrollment and retention efforts.

Adecco is partnering with a renowned Education Institution to hire an Admissions Executive to join their expanding team. The suitable incumbent should have 1-2 years of relevant work experience in sales or customer service with strong communication skills.

The Job:

• Address, respond to, and follow up on all inquiries from parents related to school events, student-led conferences, assemblies, etc.
• Collaborate with other schools under the same company on matters related to student transfers.
• Accompany parents on tours of the school's facilities.
• Record all complaints or inquiries raised by parents and bring them to the attention of the Principal and Parent Liaison Manager.
• Assist in planning the school's Open House
• Communicate with various stakeholders as necessary, such as transportation and uniform companies.

The Talent:

• Diploma Holders with at least 1- 2 years of related work experience in a Sales, Hospitality or Customer Service related industries
• Able to speak Mandarin to liaise with Chinese parents, a major population of the school
• Excellent written and verbal communication skills
• Results orientated with a hands-on approach

Next Step:

• Prepare your updated resume.
• Please include detailed past working experiences in point form, an executive summary about yourself in terms of experience, expertise, key achievements & highlight and your current & expected package.
• Apply through this application or send your resume to [email protected] and in MS Word Copy
• All shortlisted candidates will be contacted.

Job Description

• You will maintain expert-level knowledge in product / sales system
• You will facilitate and conduct functional training sessions, along with Area Managers
• You will assist section head to review and develop training programs to address skill gaps of front-line workers
• You will conceptualize and plan training materials for training programs, based on data and research
• You will oversee and direct training sessions or workshops for frontline staff
• You will research and implement technology enabled innovations
• You will work with various stakeholders in order to plan and schedule training effectively with minimum interruption to normal work as part of onboarding
• You will develop survey questions, plan implementation and conduct surveys
• You will build, collate and maintain a database of all training materials
• You will develop monitoring systems for evaluation of trainees’ skills and performances
• You will track and monitor training records

Who You Are

• You should have a degree and above in any discipline
• You should have minimum 2 years of relevant experience in training and/or HR
• You Computer skills e.g: Microsoft Office, Database and instructional software
• You will need to have experience with technologies and best practices for instructional manuals and teaching platforms
• You should have strong interpersonal and communication skills
• You should be able to multitask, prioritize and manage time efficiently
• You should have excellent observance and analytical skills

[What you will be working on]

The key work responsibilities include experimental design, fieldwork, as well as data analysis to better understand the community ecology of forest and urban wildlife. There may be opportunities to participate in public education and community engagement activities.

​[What we are looking for]

• Degree in Life Sciences, Biological Sciences, Ecology, Environmental Science or any related discipline

• Possess good writing, interpersonal and communication skills

• Willing to work on weekends and after office hours

• An organized, creative and resourceful team player who is able to work independently

• Enjoys working in an outdoor environment and preferably possessing a Class 3 driving license

Only shortlisted candidates will be notified. Successful candidates will be offered a 9-month employment contract.

Roles & Responsibilities

· Collaborate with global and regional teams on projects and initiatives, ensuring market relevance and sensitivity towards cultural differences

· Ensure effective communication of annual learning and development plans to ensure strong level of awareness across the business and to identify suitable candidates for the training programs.

· Hands-on development, management and implementation of learning programs and initiatives at all levels of the business by partnering with the business and local L&D counterparts in the subsidiaries

· Undertake a Facilitator’s role to educate and ensure consistency and relevance of in-house initiatives and programs.

· Negotiate and liaise with internal experts/trainers and external training providers to design and deliver comprehensive in-house training programs, and commission agreed new or specialist courses and training programs from other providers, Colleges and Universities.

· Lead, improve and evaluate a comprehensive Onboarding program to meet the needs of all staff, including key legal requirements, according to the requirements of Company policy

· Ensure employees’ individual development plans (IDP) are completed with a follow up Action Plan in place and reviewed

· Guide the business to provide quality Career Discussion with the employees and in line with career development plans (CDP)

· Actively leverage the Learning Management System to ensure completion of administrative processes related to Learning and Development processes.

· Responsible for data management, budget management, vendor management and L&D governance

· Ensure adherence to company policy on approval and budget related matters

· Undertake adhoc requests relating to Learning and Career Development

Skills & Qualifications

· Bachelor’s degree in Business Management or Human Resource Management

· Minimum 5 years in an MNC with experience in the L&D functions including Program Design and Delivery

· Savvy in working effectively with various stakeholders across varying nationality, cultures and seniority

· Exemplary communication, negotiation, influencing and presentation skills

· Warm personality with great energy and initiatives

· Creative, resourceful and meticulous and strong with powerpoint presentations

· Good with time management and prioritizing the urgent vs important deliverables

· Coaching experience will be a plus

Responsibilities:

Learning & Development

• Identify and assess the training needs of the organization through job analysis, career path and consultation with function heads.
• Identify areas for improvement in the training process and implement changes to increase effectiveness and efficiency.
• Ability to develop/create individualized and group training programs/ curriculum that address specific business needs to meet organization goals and improve performance.
• Deliver timely and effective trainings based on annual training plans and review the progress regularly.
• Organize and conduct company induction program for new hires.
• Perform training administration and maintain training records, including tracking attendance, training completion and training evaluation feedback.
• Administer training grant applications and claims in timely manner.
• Keep track of mandatory training and refresher courses

Employee Engagement

• Plan and execute employee engagement activities including awards, and monthly events.
• Deliver timely and effective employee engagement activities based on calendar of events and review regularly.
• Assist in interactive internal communication to enhance employee engagement participation level.
• Other ad-hoc projects & tasks as assigned.

Responsibilities:

• Identify training gaps for yearly training plans in compliance with the company objectives.
• Develop, implement and organize training activities in accordance with the policies and training programs of the company.
• Identify and utilize training assessment tools and provide training plans.
• Provide support to the team and improve overall employee capability and productivity.
• Conduct training program for employees, both internal and external resources.
• Write training reports for evaluation.
• Conduct research on market trends.
• Ad hoc duties as assigned.

Requirements:

• Degree in Business Administration or equivalent
• ACTA/ ACLP/ DACE Certified will be ideal
• With 4 - 6 years of relevant experience, preferably from retail/ fashion retail industry

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

[What you will be working on]

Responsibilities
1. Contribute to the development and implementation research projects.
2. Extract, transform and load data from multiple-sources
3. Conduct data analysis to address queries from stakeholders.
4. Prepare and tailor research reports and publications for a range of stakeholders (e.g., academic experts, policy-makers, public).
5. Manage research team in training of research assistants and supervising the collection of longitudinal data
6. Undertake administrative tasks related to the research project.
7. Organise research-related networking and dissemination activities (e.g., seminars, workshops, communities of practice).

[What we are looking for]

Personal Competencies:
• Demonstrable experience in tailoring written communication to a diverse range of stakeholders

• Strong project management and organisational skills. These include:
- Work planning and time management,
- Multi-tasking and working under time pressure from multiple stakeholders,
- Communication skills,
Working both independently and as a member of a team.

Skills & Knowledge:
• Excellent in quantitative and/or qualitative research methods.

• Proficient in the use of analytic software (e.g., SPSS, R, Mplus, Stata, etc).

Experience:
For the senior research specialist position, at least three years of research experience is required.
• Experience in managing and/or leading research projects is a plus.

[What you will be working on]

In addition to your teaching duties, you will carry out industry or consultancy projects to help you remain relevant in your profession and to evolving changes in industry, and maintain strong linkages with industry and schools. You will also have the opportunity to have industry attachments or experience on a regular basis to update your skills, knowledge and practices of your profession.

[What we are looking for]

You should have relevant work experience in a service orientated organization preferably in the healthcare industry.

You should possess excellent administration and operations skills, with hands-on experience / expertise to teach in at least 3 or more of the of following areas:

• Customer Service and/ or essential patient management services related background such as infection control, patient care and healthcare financial advisory & counselling
• Customer Relationship Management applications (experience in using Patient Services software used in the healthcare industry, Salesforce or Suite CRM)
• Service Quality Management
• Data analysis tools and data mining skills (experience in using Qlik, Tableau, Power BI etc)
• Service Centre Operations with experience in handling omni-channel services application (experience in using Sangoma, Zendesk, HoduSoft, OmniPath etc would be an added advantage)
• Background in service design thinking would be desirable

Background in service design thinking would be desirable

Those with good and relevant experience can look forward to Senior Lecturer or equivalent positions, with career development opportunities to leadership positions in the colleges or Headquarters.

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

MANAGER RESEARCH AND SCIENCE

PM-International is on its way to becoming Europe’s largest direct selling company in the area of health, fitness, and beauty. We are among the Top 100 most innovative Direct Sales companies and PM-International is currently #8 in the DSN worldwide. For more than 30 years we have set up the highest standards for the development, manufacturing, and distribution of premium products and we are growing every day!

PM-International is all about peak performance, bringing creativity and state-of-the-art science with one vision in mind: to achieve market leadership in the distribution of high-quality products for health, fitness, and beauty worldwide. We help people live a better, healthier, and fitter lifestyle.

We are seeking for a Manager Research and Science for our Asia Pacific Headquarter located in Singapore. The ideal candidate is a recent doctorate degree graduate who is specialized in a field related to human health. Some non-exhaustive examples of related fields include medicine, chiropractic, physiology, nutrition, or biological science.

The Manager Research and Science will represent PM-International as a presenter at product training presentations and international events, and will be expected to travel to our PM-International subsidiaries across the Asia Pacific region, including to developing Asia Pacific economies, such as China, India, Philippines and Indonesia. The candidate will also be expected to conduct product trainings via online video presentations.

As such, we require a well-groomed professional, confident in Mandarin and English.

Should the successful candidate currently reside in Singapore, he/she will work from our office.

Please note that residency in Singapore is not mandatory for the position: remote working arrangements can be discussed if the successful candidate is not currently residing in Singapore.

As there is no requirement for non-residents to relocate to Singapore, no relocation benefits can be provided for non-residents.

WHAT ARE YOUR RESPONSIBILITIES?

• Plan and prepare product presentations for FitLine nutrition supplements in Mandarin and English.
• Represent PM-International as a presenter at product training presentations and international events. PM-International events include Kick-off, National Congress, Product Academy, Product Trainings and Power Day presentations. The training sessions may be targeted at team partners, customers, potential customers, or a general audience.
• Support product development work for PM International by assessing the scientific literature, competitive landscape, nutrient function claims and traditional knowledge.
• Respond to product queries from across the Asia Pacific region.
• Support Regulatory Affairs for Nutrition and Skincare products in Asia Pacific.
• Assist in PM-International’s research projects based in the Asia Pacific region. Research projects may include internal focus group studies and external scientific collaborations with universities and research institutes.
• Ad hoc scientific projects will be assigned to meet our rapidly changing business needs.

WHAT ARE THE REQUIREMENTS?

• A recent PhD in a field related to human health is mandatory. Some non-exhaustive examples of related fields include medicine, chiropractic, physiology, nutrition, or biological science.
• A sound understanding of nutrition science and/or human physiology.
• Confident presentation skills in both Mandarin and English. Candidates must be able to communicate and present scientific information in both Mandarin and English. Additional language proficiencies in Korean or Japanese will be an advantage.
• Our Asia Pacific subsidiaries include developing countries. We also have new markets that have yet to be opened. The aspiring candidate must be ready for business trips across Asia Pacific, including to developing Asia Pacific economies, such as China, India, Philippines and Indonesia.

WHAT DO WE OFFER?

• An international, young, and fun work environment in a dynamically growing company.
• Competitive compensation package and bonus plan.
• A generous voluntary social benefit program, including monthly free products and a special purchase discount on our products.
• Access to Employee Trainings and Development Programs.
• And many more benefits.

At PM-International, you will have the opportunity to learn and grow, lead and truly make a difference. If this sounds like a perfect match for you, please include your resume/CV in English, a concise motivation letter including your salary expectations, as well as your earliest date of entry. Interested applicants should indicate their current and expected salary package. Please be aware that incomplete applications cannot be considered.

As a Training Manager, candidate will be responsible for overseeing the development, implementation, and delivery of our WSH training programs. Candidate will work closely with clients to understand their specific needs and customize training solutions accordingly. Additionally, candidate will manage a team of trainers and instructors to ensure the highest standards of quality and effectiveness in our training initiatives.

Specific Responsibilities:

1. Collaborate with clients to assess their training needs and tailor programs to meet their requirements.

2. Coordinate training sessions, including scheduling, logistics, and venue arrangements.

3. Monitor and evaluate the effectiveness of training programs, implementing improvements as needed to enhance learning outcomes.

4. Develop and maintain a portfolio of WSH training programs, including but not limited to:

-Occupational safety and health regulations

-Hazard identification and risk assessment

-Emergency preparedness and response

Workplace ergonomics and hygiene

5. Maintain accurate records of training activities, participant feedback, and program evaluations.

6. Design instructional materials, including presentations, handouts, and multimedia resources, to support training delivery.

Technical Skills & competencies :

1. Skill in customizing training programs to align with clients' specific requirements, learning objectives, and organizational culture.

2. Proficiency in scheduling software or tools to organize training sessions, allocate resources.

3. Proficiency in data analysis to interpret evaluation results and draw meaningful insights

4. In-depth knowledge of occupational safety and health regulations, hazard identification and risk assessment methodologies, emergency preparedness and response protocols, and workplace ergonomics and hygiene principles.

5. Proficiency in using database software or learning management systems (LMS) to input, update, and manage training records electronically.

6. Proficiency in graphic design software (e.g., Adobe Photoshop, Illustrator) to create visually appealing and engaging instructional materials, including presentations, handouts, and multimedia resources.

Duration of attachment: 6 months

Purpose: -

Provide administrative support to music professionals relating to Teachers' Management.

Key Responsibilities: -

1. Planning of teachers’ recruitment, orientation, deployment, and training.
2. Act as facilitator / communicator between teachers and schools &/or HQ on all teachers matters & protocols.
3. Monitor and manage teaching hours, work schedules and teachers’ feedback on admin / related office matters.
4. Liaison between YMS & PEI/MOE on registration of courses, teachers, and schools (where applicable).
5. Perform any ad hoc duties or projects as assigned.

Requirements: -

1. Diploma and above, preferably related in Business Administration, Marketing, or a related field (or equivalent experience).
2. Minimum 3-4 years of relevant working experience in administration roles, preferably in the relevant industry.
3. Excellent communication and interpersonal skills.
4. Ability to multitask, prioritize, and meet deadlines.
5. Knowledge in Microsoft Windows.

Responsibilities:

• Identify training gaps for yearly training plans in compliance with the company objectives.
• Develop, implement and organize training activities in accordance with the policies and training programs of the company.
• Identify and utilize training assessment tools and provide training plans.
• Provide support to the team and improve overall employee capability and productivity.
• Conduct training program for employees, both internal and external resources.
• Write training reports for evaluation.
• Conduct research on market trends.
• Ad hoc duties as assigned.

Requirements:

• Degree in Business Administration or equivalent
• ACTA/ ACLP/ DACE Certified will be ideal
• With 4 - 6 years of relevant experience, preferably from retail/ fashion retail industry

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

About the Hiring Company

As a leader in the Beauty & Wellness industry, the company is a reputable name renowned for their exclusive products and experiences driven from a strong desire to always push boundaries to surprise their audience. To support them in their growth plans, they are looking for an Education Manager to join their team in Japan.

Job Description

Reporting to the Regional Education Director, this position will play a key role in driving and customizing training materials for their retail advisors across Japan in order to drive productivity and growth across the region.

Responsibilities will include:

• Plan and carry out seasonal seminars and all education programs in accordance to individual market launch strategy
• Actively plan and execute training sessions via creative means (online content, digital seminars) to engage retail advisors and increase sales excellence
• Travel across various domestic locations to educate advisors and staff on product knowledge/selling strategies to consistently enhance customers experience with the brand
• Collaborate closely with regional commercial teams to identify developmental needs for the market
• Manage all training concerns, incentive programs, workshops and conferences for staff

The Successful Applicant

• Degree in Hospitality, Business Management, Psychology or related fields
• At least 5 years of experience in a training and/or customer-facing role with strong communication skills
• Prior industry experience in Cosmetic, Beauty, Luxury Goods, Hospitality industry will be preferrable
• Prior experience in Japan education training will be highly regarded
• Enthusiastic team-player with a passion to engage different stakeholders from different backgrounds
• Ability to work with minimal supervision
• Willing to travel across different domestic locations in Japan

To apply or refer suitable candidates, please send us your CV at [email protected].

NUS is a Training Partner of an IMDA-appointed Training Partner Consortium formed to set up and operate a Programme Manager Office (PMO) to support the upskilling and reskilling of the ICT workforce. The PMO isknown as NUS ICT Academy. SCALE shall, in partnership with other NUS Faculties and Schools, manage the Academy. To augment the manpower resources in the Academy, we are looking for suitably qualified candidates to join as Skills Managers (NUS ICT Academy).

This role is offered on a 3-year fixed term contract basis, subject to satisfactory performance.

Location:

National University of Singapore, at Kent Ridge

Responsibilities:

Partnership

• Collaborate with relevant partners and government agencies to actively promote L&D opportunities withorganisations.

• Collaborate with the various Institutions of Higher Learning, Training Providers and NUS Academic Units inproviding suitable academic and training programmes, seeking government funding support and engaging inorganisations’ L&D activities.

• Manage the relationship and implementation of organisations’ manpower re-deployment plans; organisationsinclude MNCs, Large Local Enterprises (LLEs), SMEs, members of Trade Associations & Chambers (TACs) andUnions.

• Grow a strong network of organisations as key employers and industry partners.

Learning & Development

• Be the enabler of workforce transformation through upskilling and reskilling.

• Engage and work with organisations to develop training needs analyses, identify skills gaps and executetraining plans.

• Work with schools to create and execute high-impact and high-quality programmes that are aligned withlearners’ needs, interests and priorities.

• Collate feedback on completed training to evaluate and measure results and make improvements asrequired.

• Keep abreast of Learning & Development trends, ideas and innovation to introduce and incorporateinnovative and appropriate learning methodologies and technologies to facilitate learning and development.

• Source, implement, manage and evaluate relevant learning interventions (including e-learning) andfacilitators/speakers/trainers to meet learning needs in alignment with business goals of organisations.

Working Hour:

Office Hour

Salary:
$5000-$7000 (Depending on experience)

Thank you!

Glendon Toh
Cornerstone Global Partners
EA: 19C9859
Reg no: R1982182

We are seeking a passionate Learning and Development (L&D) Manager to support the growth and development of our employees.

As an L&D Manager, you will play a crucial role in helping individuals enhance their skills and knowledge.

By providing training and development opportunities, you will contribute to our company’s success and ensure that our employees are equipped with the necessary skills to excel in their roles.

Join us in fostering a culture of continuous learning and professional growth.

Roles & Responsibilities

1. Policies & Programmes

• Develop, implement learning strategies, review & enhance L&D policies and procedures in line with Club’s business goals
• Develop, implement and facilitate customized programmes for staff
• Perform customization on programmes including stand-up training for some programmes
• Source, evaluate and manage training vendors
• Plan, manage and publicize training plan

2. Learning Plans, Needs Analysis & Skills Certification

• Assess development needs by conducting Learning Needs Analysis (LNA) for the organization with the derivation of Total Company Training Plan
• Manage & monitor the Learning Plans, Needs and Certification courses for departments
• Source and recommend courses to the individuals of the learning needs identified
• Monitor the completion of the Departments’ Learning Plans and Needs Analysis

3. Others – reports, grants, etc

• Ensure the smooth running of all customized in house training programme ie; logistics support in setting up the room; attendances; publicity of courses; evaluation etc.
• Handle enquires on any training related matters including resolving any issues that may arises
• Compile customized training evaluations and provide analytical reporting
• Tap on available grants to defray learning cost
• Manage & monitor training budget, programmes & calendar
• Prepare reports and presentation
• Provide support to Management/ Departmental retreat
• Participate in HR projects & cross departmental committee
• To assist in any other duties as assigned

Qualifications & Other Requirements

• Bachelor degree with minimum 8 years of HR experience especially in Learning & Development
• Proficient in Learning Management System
• Good initiative, drive & a team player
• Able to work independently, multi-task and work within tight deadlines
• Good organizational and interpersonal skill

Preferred Knowledge & Skills

• Preference will be given to those who have experience in doing LNA
• Proficiency in MS Powerpoint and Excel

Responsibilities:

• Identify training gaps for yearly training plans in compliance with the company objectives.
• Develop, implement and organize training activities in accordance with the policies and training programs of the company.
• Identify and utilize training assessment tools and provide training plans.
• Provide support to the team and improve overall employee capability and productivity.
• Conduct training program for employees, both internal and external resources.
• Write training reports for evaluation.
• Conduct research on market trends.
• Ad hoc duties as assigned.

Requirements:

• Degree in Business Administration or equivalent
• ACTA/ ACLP/ DACE Certified will be ideal
• With 4 - 6 years of relevant experience, preferably from retail/ fashion retail industry

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

My client is in the luxury retail industry and they are hiring a Training Manager.

Job Description -

Training:

· Identify training gaps for development and implementation of annual training plans in accordance with Company’s vision and directives

· Curate, develop and maintain coaching materials based on the commercial directives and training plans

· Conduct in-house programs and active coaching to identified stakeholders

· Develop evaluation/feedback tools to measure the effectiveness of training conducted and prepare action plans based on data collected

· On-site visits to observe purchase behaviour and client interactions to identify gaps

Reports:

· Generate and analyse training report where required

· Management of training calendar, working with relevant departments and entities

· Plan and monitor training budget & resource optimization

· Maintain training and attendance records

Research:

· Gather information for training materials and subjects for Brand training needs

Job Requirements:

· Possess at least 5 years of experience in luxury retail as a Trainer

· Strong presentation, communication, and interpersonal skills

· Preferably ACTA/ACLP or DACE certified

· Competent in content curation and development, with knowledge in various training methodologies

· Possess a high level of professionalism and integrity while maintaining the confidentiality of Company information

· Available to travel 50% of the time within SEA & Australia

If you are keen on this role, kindly click 'apply now' or email your updated CV to [email protected]

Position Title: Service Crew

Working Day: 5 Days (off discuss during interview )
Location: Holland Village
Working Hours: 9.30am to 8.30pm (depending on which outlet)
Salary: $2200 (no exp) - $2500 (with exp) + OT

Job Scope:

• Daily cooking of tea and pearls
• Drink concocting
• General cleaning and maintenance of shop cleanliness

Requirement:

• Training Provided

Tan Jia Jun | REG No: R23112681

The Supreme HR Advisory Pte Ltd| EA No: 14C7279

Position Title: Service Crew

Working Day: 5 Days (off discuss during interview )
Location: Holland Village
Working Hours: 9.30am to 8.30pm (depending on which outlet)
Salary: $2200 (no exp) - $2500 (with exp) + OT

Job Scope:

• Daily cooking of tea and pearls
• Drink concocting
• General cleaning and maintenance of shop cleanliness

Requirement:

• Training Provided

Tan Jia Jun | REG No: R23112681

The Supreme HR Advisory Pte Ltd| EA No: 14C7279