Total 3,467 affairs manager job vacancies in F&B / Tourism / Hospitality category in Singapore

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Join our globally integrated team of dedicated indirect tax professionals and you will combine technical knowledge, industry understanding and technologically advanced tools and methodologies to identify risks and sustainable planning opportunities for indirect taxes throughout the tax life cycle at the local level. You will help us provide effective processes, improve day-to-day reporting, reduce attribution errors, reduce cost and ensure indirect taxes are handled correctly in transactions for our clients.

The opportunity

Our GST team is one of the leading GST practices in Singapore reputed for its technical competency and its deep knowledge of businesses. The services offered by our GST team include GST advisory, Assisted Compliance Assurance Program review, Assisted Self Help Kit review, GST return preparation and review, GST due diligence and GST training. As a member of the team, you will not only have the opportunity to enhance your technical knowledge and be creative, but also experience the challenge of being a trusted GST and business advisor.

Your key responsibilities

You’ll be responsible for leading the successful delivery of GST engagements, taking a professional, practical and commercial approach and ensuring technical excellence. You will be required to give professional advice, both written and in person, on GST impact on clients’ supply chain and financial and accounting systems, as well as identifying and addressing areas of GST risk, advising clients on the GST implication of transactions and assist them in complying with GST regulations. Your role will also include building & maintaining relationship with our clients and helping people to develop through effectively supervising, coaching and mentoring staff.

Skills and attributes for success

· Ability to build strong client relationships and committed to delivery of exceptional client service

· Relationship management skills

· Sound technical knowledge in GST through advising on complex GST issues and establishing best practice

· Excellent communicator in a range of situations both written and oral

· Strong coaching skills in developing junior staff and conducting trainings

· Dedicated, innovative, resourceful and analytical

To qualify for the role you must have

· A degree in economics, finance, tax or accounting; a CPA or similar certification

· Minimum of 6 years of work experience in a professional services or professional tax organization dealing indirect tax matters

· Hands-on experience for complex GST technical review

· Excellent verbal/written communication skills

· Strong drive to excel professionally, and to guide and motivate others

· Independent in managing own workload, ability to work under pressure and to keep things moving and to juggle multiple tasks

· Excellent team player

Ideally, you’ll also have

· Experience working in multicultural teams

· Accreditation by SCTP

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

What we offer

EY offers a competitive remuneration package where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements. Plus, we offer:

· Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

· Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

· Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

· Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

Program & Games Manager

Apply: [email protected]

Interested applicants MUST apply by resume and cover letter through emailing [email protected]. We MUST receive an email application from you in order to consider you.

Roles and responsibilities

1. You will be responsible for

- procuring customers through coldcalling and marketing for all activities related to www.ministryoffootball.com.sg and www.ministryofsports.com.sg

2. managing all MOF and MOS programs and games

3. Recruit, coordinate and assign referees and coaches to these programs and games.

Join us for the greatest sports experience in Singapore! See our website and social media pages!

http://ministryofsports.com.sg/

https://www.facebook.com/mos.com.sg/

https://www.instagram.com/ministryofsports.stars/

Interested applicants MUST apply by resume and cover letter by email.

You should possess the respective qualifications in international, regional or local associations of your respective sports. Additionally, NROC or other certifications / qualifications would be very advantageous.

Interested applicants MUST apply by resume and cover letter through emailing [email protected]. We MUST receive an email application from you in order to consider you.

Restaurant Manager

Salary up to $6000

Location: Islandwide

Benefits:

• AWS & CNY Bonus

• Staff meals Provided

Responsibilities:

• Oversee overall day-to-day operations in the Dining Hall area, Pantry and Stewarding sections

• Ensure the outlet is run in an efficient manner and proper service is offered at all times

• Ensure all special requirements needed for service or food are prepared for and carried out for customers

• Handle customer feedback calmly, professionally and efficiently at all times, resolving any disputes and recovering service effectively

• Keep the management /Chef updated on any food delay, complaints and customers feedback

• Manage restaurant inventory levels, handling purchasing of necessary items when necessary

• Manage restaurant environment, handle and schedule regular maintenance and upkeep of restaurant, such as pest control, servicing, etc

• Resolve any reservation and cashiering issues

• Handle restaurant petty cash disbursements and reimbursements

• Schedule staff roster to ensure good and sufficient allocation of manpower for service

• Manage and train staff

Requirements:

• Prior experience as Restaurant Manager

EA Name: MANPOWER ACCESS PTE LTD

EA License No: 13C6854

EA Personnel Name: Teo Zhi Wee

EA Personnel Registration No: R22103947

Job Description

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction.
• Respond efficiently and accurately to customer complaints.
• Lead and train team members to achieve guest satisfaction, operation efficiency and productivity.
• Regularly review product quality and research new vendors
• Organize and supervise shifts.
• manage restaurant P&L to optimize man profit, monitor and control operational costs, cost of goods, labour and other controllable expenses.
• Manage and oversee all storage supplies for the restaurant to ensure smooth operation.
• Appraise staff performance and provide feedback to improve productivity.
• Estimate future needs for goods, kitchen utensils and cleaning products.
• Manage restaurant’s good image and suggest ways to improve it.
• Create detailed reports on weekly, monthly and annual revenues and expenses.
• Promote the brand in the local community through word-of-mouth and restaurant events.
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations.
• Monitor inventory to ensure that resources are used effectively and minimizing wastage.
• Maintain a high standard of personal hygiene and appearance at all time.
• Ensure compliance to Company Standard Operating Procedure (SOP) as well as the cleanliness and sanitation at work areas. Make sure that the restaurant attains every form of licensing requirement, like liquor licenses, and quickly attend to repairs that have to be made within the restaurant.
• Any other ad hoc duties as assigned by the Company.

Job Requirement

• Minimum 3 years of working experience in F&B industry.
• Possess good supervisory skills such as accountability, organizing and planning skills.
• Able to control costs & use given resources efficiently and productively.
• Able to train, manage, motivate and inspire your team.
• Good leadership, communication skills and influence. Candidate must be able to read and understand basic Chinese (Chinese restaurant environment)
• Able to work under pressure in a fast paced, dynamic and challenging work environment.
• Able to work split shift, weekends and public holidays.
• Customer oriented, service focus, responsible and positive working attitude.

(1) Experienced in F&B operations for at least 2 years.

(2) Independent with initiative.

(3) Maintain daily and monthly reports of outlets.

(4) Preparation of profit/loss statements.

(5) Purchasing of materials if required.

(6) Sourcing for clients to rent stalls.

(7) Daily operations of outlets.

(1) Experienced in F&B operations for at least 2 years;

(2) Independent with initiative;

(3) Maintain daily and monthly reports of outlets;

(4) Preparation of profit / loss statements;

(5) Purchasing of materials if required;

(6) Sourcing for clients to rent stalls;

(7) Daily operations of outlets.

* Strong passion in Culinary and F&B industry
* Career growth from Mid to Senior Management level
* Stability and well-established organization

Job Responsibilities:

• Manage Operations & Food Cost Strategic Planning to upscale Operations Menu Planning, Culinary Innovations,
• Ability to lead, multi-task, team player and be supportive to the team of 20 to 25 kitchen & service staff (Manpower Planning)
• He / She will need to manage some assigned Kitchen/Outlets
• Role requires streamlining processes and cultivating a continuous work improvement culture
• Liaise, coordinate and disseminate information to key support functions
• Maintain and build good relationships with the corporate customers

Job Requirements:

• Preferable Degree in any discipline
• Minimum7 years experience in Institutional Catering (Mass Cooking) at a Mid to Senior Management Level
• Started his/her career as a Chef with operations management experience
• Highly organized, meticulous and able to work under pressure
• People-orientated with strong project and management skills
• Strong written and communication skills

Interested applicant, to email resume [email protected] or contct 62251232

We are on the look out for a Restaurant Manager for our newest concept –a Burmese restaurant in the heart of Singapore. We are big believers in hospitality from the heart, providing quality service to our guests and we are looking to find the right person in this key leadership role to embody this spirit!

Interested applicants should bring a mix of grit and grace. The Restaurant Manager will be hands-on, willing to do the hard stuff, but also maintain a polished presence and poise. The role demands a great attention to detail and a strong grasp of our restaurant’s financial footprint. Responsibilities include hiring staff, overseeing inventory management, making purchasing decisions, managing the restaurant’s budget and facilitating all maintenance needs.

Responsibilities

• Oversee the execution of efficient restaurant operations
• Maintain high standards of production, productivity, quality and customer service
• Foster and develop a positive team culture filled with both fun and hard work
• Rally and motivate team to achieve its highest potential
• Identify areas of improvement while also celebrating successes
• Develop short-term and long-term growth plans and financial goals that align with overall strategy and operational plans
• Manage food quality control, inventory management, profit and loss controls, labor cost monitoring and product cost monitoring
• Notice gaps in guest experiences and put corrective plans in place
• Ensure staff follow all health and safety rules and regulations
• Review financial statements and performance data to assess cost reduction needs and program improvements

Requirements

• Dynamic self-starter who is equal parts inspirational and influential
• Knowledge of business processes and functions such as finance, HR, procurement and operations
• Superb communication skills
• Strong leadership skills
• Great budgeting and planning skills
• Entrepreneurial attitude and mindset
• Proven experience as a Restaurant Manager or similar management role
• Well-groomed, professional presentation

Benefits:

• Employee discount
• Staff Meal
• 5-day work week
• Be a part of a dynamic and lively hospitality group headquartered in Hong Kong

Job Description

· Evaluate and revise the existing Group’s policies and procedures where necessary and assisting entities in implementation

· Following up on compliance issues that require investigation

· Identifying and monitoring possible emerging risks at a region and country-level

· Setting up regular internal training in Singapore and overseas subsidiaries, to provide coaching and update on the Group’s processes and procedures

· Continuously review, improve and optimize internal processes and standards

· Conducting regular SFRS analysis on new and updated controls and best practices in the industry

· Perform periodic training/consulting for management

· Develop and maintain clear / adequate Risk Control Matrices

· Examine and evaluate financial and information systems, management procedures, and internal controls to ensure records and controls are accurate

· Cooperate with internal auditors, IT to promote best practice, internal control automation and increased reliance on Test of Design and Test of Effectiveness to optimize external audit

· Prepare regular management reports and executive summaries to Audit Committee

· Develop and strengthen the Group’s risks management framework, methodologies, system, policies, procedures and processes

· Identify potential risks, evaluate the impact across the organization, and engage risk owners to develop appropriate controls and tracking metrics to mitigate and monitor the risks

· Work closely with the entities and functions to ensure timely preparation, analysis and reporting of risks to the stakeholders.

· Develop and implement initiatives to integrate risk management practices into operations

· Drive and promote a strong risk culture throughout the organisation.

· Identify, develop, design and deliver trainings in risk management to strengthen competencies

· Implement leading practices, systems, and technologies in risk management to drive continuous improvements

· Other adhoc tasks as assigned

Requirements

· Minimum degree in accounting

· Certified CA holder

· Minimum 5 years of relevant working experience (Advantageous if the candidate have internal audit experiences)

· Candidates on short notice advantageous

· Positive team player with good communication and interpersonal skills

· Meticulous and able to excel under pressure

· Designation shall commensurate based on candidates experience

[What you will be working on]

You will be involved in the following duties:

• Managing biosecurity risks associated with the import, transhipment and quarantine of animals and animal products. This includes:

- Conducting biosecurity inspections and surveillance of animals and animal products

- Carrying out risk assessments for movement of animals and animal products through Singapore

- Oversee daily operations at Changi Animal and Plant Quarantine (CAPQ)

- Managing non-compliances detected during import inspections

• Working and communicating with a wide variety of internal and external stakeholders such as importers and overseas government organisations on the import/transhipment/export of animals and animal products

• Plan, lead and implement biosecurity projects from ideation to implementation

• Contribute to the development and innovation to improve service delivery in CAPQ

• Other administrative duties as required to ensure daily functioning of CAPQ

[What we are looking for]

• Degree in Biological Science, Veterinary Science, Veterinary Medicine, or other related fields.

• Previous experience working in animal or veterinary related industry will be an advantage.

• Comfortable with handling live animals (dogs, cats, birds, small mammals, poultry, horses etc.).

• Team player with initiative, drive, good interpersonal/communication skills, and able to work independently.

• Good IT and data analytical skills would be an advantage.

Office Location:

• The office location will be at Changi Animal and Plant Quarantine, Gate C7, Airport Cargo Road, Changi Airfreight Centre.

Only shortlisted candidates will be notified.

Job Role & Responsibilies

• Management and Expansion of existing and new outlets
• Improving and managing various sales revenue streams
• Developing business plans
• Developing a risk management framework, policy and process
• Developing and establishing a financial budget and plans
• Developing & maintaining business continuity strategies, policies and guidelines
• Developing high potential employees through organizational talent capability review
• Drive customer loyalty for service excellence
• Drive service quality and customer satisfaction
• Establish and maintain strategic business partner relationships
• Establish business continuity processes
• Establish business strategies for the business function
• Facilitate innovation process within the organization
• Manage compliance with food and beverage hygiene policies and procedures
• Oversee revenue and expenditure management
• Oversee and manage outlets' Profit and Loss by meeting monthly business targets
• Strategize service operations by improving productivity and efficiency
• Recruit , mentor and train newly employed staff to fulfill job scope requirements
• Manage marketing efforts across social media platforms and affiliations through content creation and marketing analyses
• Execute weekly stock control and management
• Reports directly to General Manager

Job Description:-

• Assist store manager for the smooth operations of the restaurant and efficiently to achieve sales target and enforce on HDC standards
• Order taking & cashiering, packing & meal preparation, backend kitchen support.
• Restock item (about 5-10KG)
• Solicit customer feedback to understand the needs and wants of customers
• Consistently monitor product, labour costs and other operating cost to remain within budget
• Assist store manager to achieve sales targets and ensuring profitability of the outlets

Requirements: -

• Pro-active, a team player and able to work independently with minimum supervision
• Possess excellent interpersonal, oral and written communication skills
• Able to perform shift work and work on weekends
• Minimum 1 year experience in F&B

Kok Nge Siong (EA Personnel Registration No: R1111015)

Inter Island Consulting Pte Ltd (Co Reg: 201026915R/ EA License: 11C3031)

Please send your updated resume by clicking "Apply". Only shortlisted candidates will be notified

Responsibilities:

• Oversee every day operations function.
• Upholding standards and maintaining the business's integrity.
• Increase revenue by implementing operational plans.
• Addressing concerns and complaints from clients.
• Cost control.
• Handling restaurant liability by implementing safety, security, and human resource requirements.
• Upholding strict guidelines for hygienic practices and quality control in restaurants.
• In charge of recruiting, providing training and managing employees.
• Set an example for behavior, appearance, and performance standards at all times.
• In charge of inspiring and creating a performance-driven team.
• Planning for manpower, ensure that there is adequate manpower to support daily operations.
• Staff briefings, planning, and event implementation.
• Supporting the beverage and wine menu planning process.

Requirements:

• Diploma or Degree in Human Resource Management, Business Administration or equivalent.
• At least 5 years of working experience in F&B (Assistant Manager/Manager).
• Ability to start work within short notice will be an added advantage

Interested candidates who wish to apply for the advertised position, please click the APPLY button below to send in your resume.

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Our client is a well-established market leader in the F&B industry. They are looking for a Restaurant Assistant Manager assist their team for the next phrase of their business. They are located in Central – easily accessible.

Duties:

• Responsible for planning, coordinating and running the daily restaurant operations.
• Responsible for creating a positive guest experience and handle customer’s request professionally and promptly.
• Responsible for coordinating all reservations to ensure optimum capacity.
• Responsible for handling complaints or feedback concerning food and service.
• Responsible to ensure compliance with sanitation and safety regulations.

Requirement:

• Minimum 3 years of experience in managing a restaurant

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job Responsibilities:

1. Coordinate daily Front of the House and Back of the House restaurant operations
2. Deliver superior service and maximize customer satisfaction
3. Respond efficiently and accurately to customer complaints
4. Regularly review product quality and research new vendors
5. Organize and supervise shifts
6. Appraise staff performance and provide feedback to improve productivity
7. Estimate future needs for goods, kitchen utensils and cleaning products
8. Ensure compliance with sanitation and safety regulations
9. Manage restaurant’s good image and suggest ways to improve it
10. Control operational costs and identify measures to cut waste

Requirements:

• Position - Over 8 years relevant experience in the area of fine dining restaurant
• At least 5 years working experience in the senior position
• Well groomed and hardworking
• Attainment for F & B Safety and Hygiene Policies and Procedures
• Excellent organizational skills and communication skills
• Able to work in a fast pace environment
• Possess positive attitude and responsibilities

Job Title: Assistant Strategic Partnerships & Key Accounts Manager

Function: Sales

Reports to: Business Development & Strategy Leader (Unilever Food Solutions, Singapore)

Scope: Local

Location: Singapore

Terms & Conditions: Full Time, Permanent | CD Incentive Inclusive | Transport reimbursement basis

ABOUT UNILEVER

Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world. You will work on brands that are loved and improve the lives of our consumers and the communities around us. You will learn from brilliant business leaders and colleagues who provide mentorship and inspiration so that you can become a better you.

UNILEVER FOOD SOLUTIONS

Unilever Food Solutions (UFS) is the €2.5bn+ foodservice division of Unilever. It leads the dynamic Food Service market across its categories and has ambitious growth objectives, marketing a range of professional food and beverage products and services to operators in 72 countries. At UFS, our purpose is to Free Chefs to love what they do. We work with Hotels, Restaurants and Caterers to create exciting menus that are good for diners, and good for the planet. Our brands include Knorr Professional & Best Foods— trusted and used by chefs and F&B operators every day.

JOB PURPOSE

We are searching for a strategic partnerships key account assistant manager with strong commercial acumen and entrepreneurial spirit to harvest growth from white spaces, while managing and developing strategic partnerships with key accounts. You will lead end-to-end the identification and capturing of growth from white spaces, including driving new business models, strategy, portfolio and partnerships. You will also manage key accounts, securing their partnerships towards win-win growth opportunities.

This is an exciting hybrid role of strategy, key account sales and business development that allows the individual to develop into holistic sales leadership. If you have strong business acumen, is results-driven, and want to co-create the future food scene with key leaders across the food industry, then this role is for you!

ROLE RESPONSIBILITIES

• Define, Implement and manage new source of growth white space segments
• Create business case to size opportunities, and make recommendations for investments using data; Drive data-driven analysis and decision-making
• Drive relevant pilots necessary to testbed new models and ideas for current and future-fit growth
• Innovate product solutions and value-added service propositions through industry partnerships and new business models
• Deeply understand key strategic customers to develop and deliver joint business growth plans and pipeline opportunities
• Identify and maximise key strategic customers’ product mix to deliver healthy and profitable growth
• Negotiate effectively (e.g. value proposition, marketing support, product offers) to maximise ROI
• Develop, deliver presentations, pitch decks for key customers interactions
• Build strong and sustainable customer relationships
• Conduct active engagement with relevant associations and new corporate relations, to land growth initiatives
• Manage industry relations and grow UFS network and presence
• Act as active ambassador of Unilever externally and internally

The roles of duties are not exhaustive and may change according to business requirements.

ROLE QUALIFICATIONS

• Proven track record in Business Development and/or Key Account Management
• Strategic Thinker with on-ground implementation experience
• Entrepreneurial and eager to develop new leads
• Proven ability to pitch and negotiate
• Strong communicator and people skills
• Strong in business acumen, business case development and data analysis
• Excited working in fast-paced, complex, multi-functional organization
• Self-driven and agile to adapt
• Knowledge of Singapore food service industry highly preferred

Skills

• Strategic thinking
• Customer relationship management and negotiation
• Powerful communicator
• Data-Driven
• Project management
• Strong business acumen
• Resourceful
• P&L Understanding
• Stakeholder influencing and management
• Resilient

Leadership

• You are energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
• As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.
• Critical SOL (Standards of Leadership) Behaviors
  PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner’s mindset, using data and insight to make decisions.
  PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience.
  CONSUMER LOVE: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers.
  PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.
  AGILITY: Explores the world around them, continually learning and developing their skills.

• Direct and supervise the day-to-day activities of all sections within the Front Office and other services rendered by other operational departments
• Responsible for the proper, efficient and profitable functioning of the hotel
• Ensure guests are attended to with promptness, courtesy and efficiency and that guest complaints are handled with tact and diplomacy
• Asisst in checking in/out of guests. Assist to inspect rooms assigned to VIPs before their arrival. Meet and escort them to their rooms
• Check logbook for messages and follow-up actions upon commencement of shift. Check housekeeping discrepancy report; report any variance and take corrective actions
• Monitor room inventory closely to ensure maximum utilisation of rooms to generate higher revenue

Team Summary 

The Client Services team provides industry-leading operational support to Visa’s clients around the world. With our deep knowledge and expertise, we bring the voice of the customer into the design, development and successful deployment of Visa products and services. We are trusted partners to Visa’s clients, providing expertise to support and successfully grow their business.

The Client Delivery team is responsible for designing the client service experience for new solutions and delivering end-to-end client implementations for products, solutions, infrastructure and new client onboarding.

What a Sr Consultant, CS Onboarding & Advisory Services does at Visa: 

CS Onboarding & Advisory Services is a team of specialized project and program managers providing high touch support for strategic projects and non-routine client requested initiatives which would benefit from Visa technical expertise.

This position serves as Visa Project Manager (PM) for implementation services provided to Clients with specific focus on new client onboarding (including fintechs), strategic, multi-market and multi-solution and multi-phased projects. Depending on the complexity of the project, the PM may perform an additional role of an Advisor and deliver consultancy services to the client.

This is an individual contributor responsible for high-touch delivery while solving complex problems and taking a broad perspective to identify innovative solutions. This role serves as a critical touchpoint with Visa Clients, to ensure the implementation is executed successfully with a Go Live objective.

In this role, you are expected to:

• Lead and execute Visa client projects across new client onboarding and strategic client projects to ensure customer expectations are exceeded while maximising Visa Solution adoption and implementation in parallel to product developments and a changing landscape 
• Drive pre-sale discussion, dealmaking and pitching activities to deliver technical advisory services on deep dive topics to solve clients’ technical and operational challenges
• Coordinate directly with clients to analyze card program setup requirements to implement Visa products and services to support the business and formulate implementation solutions 
• Prepare and maintain detailed project plans, risk/mitigation plans, status reports, and issues logs to enhance internal and external communications
• Gather and document project requirements while providing client consultative guidance on Visa regulations, fees, features and functionality
• Represent client system and operational requirements to internal Visa organizations. Constantly create good functional collaboration with internal and external stakeholders, by being able to speak confidently with a professional demeanor 
• Set priorities, influence others, manage client expectations and multi-task under tight deadlines 
• Be accountable for delivering agreed objectives. Be responsible for own workflow assignments and must be able to take the initiative to resolve problems and ensure delivery on commitments 
• Orientation towards quality enhancement and process improvement; proactively identify opportunities and implement recommendations to increase service quality and/or efficiency
• Assume appropriate decision-making authorities to ensure flawless execution of project objectives 
• Coordinate internal Visa resources to ensure delivery on commitments 

Why this is important to Visa:        
The role works across a breadth of internal and external stakeholders to achieve the stated project objectives. If required, this role escalates projects that are in jeopardy and works with line management within Visa and the Client organization to make decisions that bring needed resources to resolve any issues.  The role serves as a technical/functional specialist and works independently with guidance only in the most complex situations.  

Projects you will be a part of: 

The team will continue to define and improve the service experience for new client implementations for all new client types to develop & provide deeper levels of support to meet new client needs. This will include phasing project plans to encourage the adoption of more Visa solutions at the time on client onboarding.

The team will implement strategic or complex client projects requiring enhanced support which may include regional client projects spanning multiple markets, bundled solutions requiring a phased approach incorporating multiple stakeholder and multi-phased projects.

The team will provide advisory services for project use cases or clients that requires a deeper level of technical support, as part of a comprehensive service offering that Client Services is offering as part of onboarding.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Job Description

• Report to Area Manager
• Leading service operations
• Maintain outlet service quality and display good customer relation skills
• Ensure food quality and presentation are up to standard and manage service recovery
• Manage peak periods effectively with good hosting and queue management skills
• Display good supervisory skills with ability to assign and delegate duties among staffs
• Plan outlet schedule and deployment
• Manage staff discipline and performance issues
• Execute outlet administrative duties and management reporting
• Maintain restaurant hygiene and upkeep
• Achieve sales target and manage maintenance, labour and food costs
• Work with the Area Manager to ensure that sales revenue and operating costs targets are met
• Improving procedures and systems
• Conducting basic training and ensure SOPs are adhered to
• Motivate team members and maintain a high level of team cohesiveness
• Manage site/outlet and equipment maintenance
• Any other duties assigned

Requirements

• At least 5 year(s) of related working experience
• Excellent communication and interpersonal skills
• Excellent team player and friendly individual
• High initiative and positive attitude
• Able to multi-task and work in a fast-paced environment
• Willing to work on weekends, public holidays, and rotating shifts
• Strong operational and leadership skills
• Able to source, retain and motivate staff

Staff Welfare & Benefits

• 36 hours a week, 6 day work week
• 50% staff discount for dining in the restaurant (after the probationary period)
• Medical Benefits
• Staff Meals on duty
• Transport provided for morning shifts
• Annual, Sick & Hospitalisation Leave
• Off in lieu for working on a Public Holiday
• Long Service Rewards
• Referral Incentive Program
• Fast Career Growth Opportunities
• Fun and exciting working environment (We believe in productivity at work comes from making our working environment a fun one!)

Available Work Locations

• Indoor Stadium (Stadium MRT)
• One Fullerton (Raffles Place MRT)
• Orchard Rendezvous Hotel (Orchard MRT)
• Riverside Point (Clarke Quay MRT)
• Woodleigh Mall (Woodleigh MRT)
• Seletar Aerospace (28 mins away from The Seletar Mall)
• Parklane Green (East Coast Park)

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

We offer:

• 5 Days Work Week (Including Sat, Sun & PH)
• FHC Sponsored
• Attractive Salary Package
• Variable Bonus
• Medical Benefits
• Staff Discount
• Staff Meal Allowances
• Great Career Progression

Responsibilities:

• Greet and serve walk-in guests with your warm and friendly smile
• Promote boutique specialties and offers recommendations
• Handle payment graciously to our guests
• Handle restaurant set-up, cleaning duties, table setting and etc for our next dining guest
• Make sure the hygiene is in excellent condition
• Any other appropriate duties and responsibilities as assigned by the Superior
• Able to commit to Weekends and Public Holidays

At PwC South East Asia Consulting, we help businesses to work smarter and grow faster. We partner with our clients to build effective organisations, innovate and grow, reduce costs, manage risk and regulation and, leverage talent. Our aim is to support businesses in designing, managing and executing lasting beneficial change. PwC’s South East Asia Consulting practice provides a comprehensive range of professional services and experience to deliver large scale, cross territory transformation projects, wherever our clients need us to be – from strategy through to execution

About the Role

• Involvement in business process improvement and ERP enablement initiatives
• Conduct business needs analysis and identify key business challenges choices based on knowledge of Ariba capabilities and constraints
• Identify improvement opportunities to achieve clients’ desired business outcomes and engage clients in workshops and interviews to analyses process and reporting requirements
• Advise clients on industry/cross-industry leading practices and on SAP recommended processes and functions
• Design target state SAP solutions for clients and influence clients’ thinking in adopting leading/standard practices while developing target state
• Analyse application landscape to design interfaces to SAP solution
• Perform SAP configuration and tests and develop specifications for development of forms/reports/ interfaces
• Define ‘To-Be’ stage of processes, procedures, organisations, capabilities, solution application requirement and performance measurements
• Develop deployment/enablement strategy, roadmap and plan to achieve ‘To-Be’ stage effectively
• Demonstrated experience in effectively managing a team and mentoring juniors
• Strong project management experience
• Manage/conduct deployment activities and measure achievement of desired outcomes
• Support team with gaining access to tenders, build proposals, win work and deliver projects
• Effective stakeholder management skills

About You

• A recognised degree qualification
• Minimum of 8 - 10 years and above of relevant experience, preferably in a professional services firm
• Strong understanding of how business processes work and integrate in an ERP environment
• Prior experience in area of Ariba Sourcing, SIPM and Contracts space with minimum one implementation, where upstream and downstream Ariba solutions were involved/in scope
• Involvement in full life cycle of SAP Ariba Sourcing, SIPM and Contracts implementations
• Ability to design and drive changes for business process reengineering and organisational change
• Good understanding of SAP ERP functionalities in Supply Chain Management (Procurement/Sales/Manufacturing)
• Business experience in large organization in procurement and sourcing, vendor and contracts management
• Must have knowledge of Ariba Contracts, Ariba SIPM and Ariba P2P
• Must have Ariba configuration, enhancement and customization experience
• Must have experience with integrating Ariba solutions with SAP and non-SAP applications
• Demonstrated success in multicultural work environment
• Sound understanding of business process, industry nuances and leading practices in area of focus
• Ability to facilitate effective workshops to lead target state design
• Broad understanding of SAP design and appreciation of Digital Enterprise and Emerging Technologies
• Strong written and verbal skills
• Strong analytical and problem solving skills
• Strong client service mindset with good project management skills
• Flexibility to travel in the region when required

• In charge of broiler station – meat preparations ( doneness )
• Able to perform basic ordering, maintain inventories, invoices
• Able to manage basic staff scheduling & attendance
• Familiar with kitchen recon, line checks, par sheet, temp charts, and wastage sheets
• In charge of all machinery and kitchen equipments
• Must maintain a high level of cleanliness and hygiene
• Must able to follow sanitation practices & follow recipes specifications
• Must be able to read and converse in English
• Experience in western style kitchen (broiler, sides, pantry) is an advantage

At least has 10-12 years restaurant experience in western full-service restaurant kitchen is required.

Job Duties :

• Maintain customer service at the dining area through close supervision of staff.
• Maintain housekeeping and cleanliness by enforcing the in-house housekeeping and cleaning schedule.
• Maintain in good condition for all equipment and fitting in the restaurant through enforcement of maintenance programs.
• Maintain quality of food and ice cream by checking on preparation procedures and taking actions if necessary.
• Place orders for restaurant inventories to meet the required level and follow strict receiving, checking and storage procedures.
• Plan and conduct training classes on all aspects of operations.
• Develop, coach and train supervisors and staff to meet performance standards.
• Enforce discipline and ensure proper conduct of all staff.
• Ensure accuracy for all sales taking, including cash bank-in, credit card payment, etc.
• Assist in any other duties assigned by the Duty Manager.

Interested Candidate,

☎️ Call Or WhatsApp : 9689 1693

Job Duties :

• Ensure that the restaurant operates in compliance with the Operating Level Program Standards, local authorities and MOE’s regulation. Design and implement an in-house housekeeping schedule.
• Maintain quality of food and ice cream by checking on preparation procedures and obtaining feedback from the customers for improvement.
• Maintain high standards in customer service through direct supervision planning and implementation of in-house training and development programs. Handle customers’ complaints with tact and diplomacy.
• Plan and maintain a safe level of restaurant’s inventory for the business operation. Ensure strict receiving, checking and storage procedures for inventory.
• Ensure security for all cash and gift vouchers. Approve petty cash claims and maintain accurate records. Ensure accuracy for all sales taking, including cash bank-in credit card payment, etc.
• Enforce discipline and ensure proper conduct of all staff. Create a high level of morale amongst the staff in the restaurant.
• Monitor and control labor cost through effective manpower scheduling. Chart and monitor leave for staff.
• Maintain all equipment and fitting in the restaurant in good condition through planning and implementation of maintenance programs. Liaise with assigned contractors on maintaining and servicing of equipment.
• Handle all restaurant administrative duties. To submit all necessary records and paperwork to corporate office timely.
• Develop and implement effective internal cost control system with clearly set procedures. Exercise cost controls by ensuring accurate portioning, minimize wastages, preventing and proper inventory control. Enforce strict receiving, checking and storage procedures. Control monthly stock checks of all inventories.
• Analyze and interpret monthly profit and loss statements and take actions for improvement of results.
• Ensure proper coordination and execution of marketing programs and activities developed by Marketing Department.
• Recruit and select non-managerial staff. Follow through and approve appointments, transfers, termination and promotion of non-managerial staff.
• Develop, coach and train managers to meet performance standards. Conduct performance appraisals for managers and staff.
• To undertake any other duties and responsibilities that assigned by the management.