Total 73 communications executive job vacancies in F&B / Tourism / Hospitality category in singapore south east

Responsibilities:

• IT infrastructure (Hardware and software), POS system installation and maintenance including remote troubleshooting
• Liaising with third part vendors for new store infrastructure setup
• Updating the store systems if it is needed
• Provide Level 1 and Level 2 support and standby for the store operation
• Conduct training new Supervisors in how to use all systems and how to handle minor technical issues
• Prepare system manual guidebooks of all software systems and editing for any updates
• Participate in UAT testing before GO-LIVE and release the new version
• Update windows and security patches of store POS and laptop and ensure cybersecurity
• Maintain store IT inventory list and update documentation on IT asset management
• Facility Management: Ensure the office space is in good condition by liaising with vendors or managing minor repairs as necessary
• Other ad hoc duties as assigned by superior

Requirements:

• 5 days work week (weekend included), (standby allowance)
• Minimum Diploma in Information Technology or equivalent
• At least 2 years’ working experience in the related field - preferably with retail sector
• Good knowledge of Microsoft windows operating systems
• On-site support and resolution of all software and equipment issues
• Excellent analytical, troubleshooting and communication skills
• Ability to work in a fast-pace and dynamic environment
• Good understanding of Microsoft SQL server and scripts

• Need to oversee facility maintenance by upkeep of essential systems, such as air conditioning, lighting, and fire safety.
• Coordinate with vendors and contractors, ensuring maintenance and repairs are executed punctually and in line with company quality and safety standards.
• Develop and manage a comprehensive maintenance schedule to optimise facility operations and ensure timely completion of routine tasks, inspections and projects.
• Assist in facility-related projects, ensuring all activities adhere to company policies, safety guidelines and established protocols.
• Ensure all facility operations comply fully with internal company policies with particular attention to safety and risk management protocols.
• Maintain precise facility records, handle timely renewals of necessary licenses and permits and ensure documentation aligns with company requirements for quality control and compliance.
• Oversee on-site activities to ensure that vendors and contractors rigorously follow company safety policies and contractual terms.

Job Requirements:

• Min 1 year experience in similar position and industry (Logistics/3PL)
• Good interpersonal skills and attention to details.
• Excellent communication skills, able to communicate with all levels internally or externally.
• Good problem-solving skills and ability to work independently.
• Good time management and good team player.

JOB RESPONSIBILITIES

• Handle daily operational administrative duties in sales enquiries and services (via phone, email or in-person)
• Organize any club tour in-person with prospect or membership enquires.
• Work with the Finance Department to reconcile Membership and Financial reporting.
• Process membership application, its supporting and payment for submission to finance and Management in a high degree of accuracy.
• Assist to drive relationships across the Club and identifying new sales opportunities within existing and new memberships / relationships.
• Work together with the team to grow sales and membership revenues and increase excellency in membership services and patronage in Club.
• Assist with the operational and monthly sales reporting; amendments of any forms, S.O.P and policies when necessary, pertaining to membership matters.
• Rotating membership enquiry duty on weekdays and once every weekend or as and when assigned.
• Manage all aspects of event planning, financing and operational administrative duties, meets deadlines and stay within budget for membership events and trips.
• Establish relationship and coordinate with inter-departments and external vendors and suppliers.
• Any other jobs/ duties as assign as and when by the management.

JOB REQUIREMENTS

• Good command of languages, able to speak and write in English & Mandarin fluently.
• Meticulous, detail-oriented and with great responsibility and proactiveness to get things done efficiently.
• Possess a high level of confidentiality and excellent interpersonal and communication skills in handling both employee and member relations.
• Good time management and strong sense of urgency and priorities.
• Ability to perform under pressure and multi-tasking in a fast pace environment.
• Initiate great learning attitude and a good team player who is able to work under pressure and tight deadlines.
• Five-day work week and weekend rotating duties. Must be willing to commit on weekends and event duty (weekends / public holidays).
• Proficient in MS Office (Word, Excel, Outlook), Google forms, EMS and etc.
• Position offered will be based on job skills, work performance and experience (incentive will be determined and awarded accordingly when team’s monthly KPI is met).

BENEFITS

• Company Transport Pick-up/Drop-off point: Simei MRT
• Duty Meals, F&B Discount, Dental / Medical / Insurance coverage
• Family and Friends Hotel Room Rate Globally, Learning & Development Opportunities, Staff Recognition Award

Join us, at Eatz Group of companies, a dynamic and expanding player in the culinary world, offering diverse and innovative F&B solutions through our multiple brands. We pride ourselves on delivering exceptional culinary experiences, tailored to for every event. Be part of our growth and bring your passion to the table!

Management

• Head the entire team at Eatz Group of Companies
• Planning and development of menus and recipes to maximise efficiencies, cost-effectiveness and whilst keeping bottom-lines healthy (Daily Menus, Special Occasions. etc)
• Advise management and ensure updated cooking technics, food-production processes to improve the overall productivity.
• Attend management meetings, plan daily briefings
• Attend to client’s feedbacks and communicate upwards to ensure a high level of staff satisfaction.
• Control and monitor the optimum food cost to yield the maximum amount of outlet profit and maximum guest satisfaction.
• Create exciting seasonal, trendy yet executable & sustainable menus, daily specials and promotional activities.

Kitchen Operations

• Handle overall kitchen operations in the central kitchens.
• Oversee service standards relating to catering, special large-scale events.
• Manage & ensure that inventory levels and quality by placing orders based on projected demand; and upon delivery, check to ensure quality of delivered supplies.
• Ensure safe operations and proper upkeep of all equipment.

Human Resource

• Lead by example a team of kitchen staff in planning & executing daily work in the central kitchen.
• Schedule and coordinate the work of chefs, cooks and other kitchen employees - staff management work schedule, leave arrangement, recruitment and others.
• Manages and trains the kitchen staffs effectively to ensure a well-organised and motivated team.

Quality & Health

• Ensure to meet the quality standards and presentation of all food items.
• Ensure the consistency in food quality of all the dishes and make sure that all dishes end products are quality-controlled for its taste, quality and safety and hygiene standards.
• Ensure consistent preparation during food production processes. Compliance with ISO22000 certification and Hygiene & Safety Regulations (HSE) set by the Government, the company.
• Perform any other related duties as assigned by the Directors and the COO.

Requirements

• Minimum 15 years’ experience of working experience of at least Head Chef (Catering Industry or Banqueting min >3,000 meals).
• Experience with Cook & Chill Cooking Methods and/or R&D experience would be an advantage.
• Strong leadership and organisational abilities with a mindset of being a mentor for the kitchen team.
• Positive with a can-do attitude with good communication skills.
• Ability to work flexible hours, including weekends, and holidays, as needed, 6-day work week.
• Possess WSQ Food Safety Course Level 1 certification. Possess higher food certifications would be an advantage.
• Able to learn and adapt swiftly. Computer literate and/or IT-savvy.

Work Location: Bedok Industrial Area

Please email updated resume to [email protected] and/or WhatsApp to 9857-9292 with:

1. Last & Expected Renumeration

2. Earliest Availability

3. Vaccination/COVID Status

Only Shortlisted and Successful Candidates will be contacted. Remuneration offered shall be commensurate with qualifications and relevant experience.

Main Responsibilities:

As a Senior Administration & Business Support Executive, you are responsible for the day-to-day operations of the office and playing a key role in creating a safe and pleasant workplace environment for the company. This includes the management of all vendors including building management, all third-party service providers (cleaning staffs) and vendors. You are also the primary contact point with our business travel providers and in providing Executive Support for Senior Management as required. You will also be required to support on other administrative activities such as coordination and support of internal visitors and company events and in receiving external guests.

• Manage day-to-day operations of the office, ensuring a safe and welcoming office environment for all staffs
• Manage office pantries, key 3rd Party service providers (Cleaning Staffs) and Building Management/Landlord
• Manage all vendors (Office Supplies, Services) to deliver efficient and cost-effective support for daily operations
• Liaise with external vendors and manage office maintenance servicing for pantry facilities and appliances, landscaping, and overall office cleanliness
• Monitor office inventory and vendor contracts (service and maintenance) and ensure office is fully equipped to support day-to-day operations
• Act as the primary contact point for business travel providers, ensuring staffs have high quality and seamless travel experience and manage relationships with hotels and airlines
• Support in procurement of corporate contracts
• Update and track office administration expenses and monitoring of annual budget
• Coordinate and support office events and arrangements such as travel logistics, restaurant/venue booking and liaison
• Organize and sort company correspondences including coordination of internal and external courier activity
• Keep track of joiners and leavers and manage administration on/offboarding, profile creation/deletion
• Coordinate with HR and manage company merchandise
• Check and submit vendor/travel invoices for processing
• Provide business support to Senior Executives such as arrangement of travel and hotel bookings, calendar appointments and business claims as required
• Responsible for upholding the appearance of the reception area, creating a positive experience for internal and external guests
• Ensure external guests are professionally received and directed as required
• Support internal visitors to Singapore Office including hotel bookings, visa/invitation letters and general logistics

Experiences:

• At least 3-5 years’ relevant working experiences in Secretarial / Administration / Cabin Crew background in a fast-paced MNC environment

Other skills (Computer Skills, etc):

• Proficient in MS Office (Word, Excel, PowerPoint, Outlook)
• Highly effective communication skills to work with internal/external stakeholders in a fast-paced, multicultural and diverse setting
• Good organization and time management skills
• Meticulous with a keen eye for detail
• Proven ability to handle confidential and sensitive information with discretion
• Self-motivated, confident, and mature approach
• Able to juggle multiple priorities and concurrent tasks
• Willingness to learn with positive attitude
• Team-player

Languages:

• Proficiency in English and Bahasa/Mandarin to work with internal/external stakeholders who converse only in English, and with Bahasa/Chinese counterparts who converse only in Malay/Mandarin

Academics:

• Diploma/ Degree in Office Administration/ Business Management/ Secretarial Studies or any related field of study

Dusit Thani Laguna Singapore is a luxury urban resort offering an exceptional blend of comfort, convenience, and sophistication. Situated within the grounds of the Laguna Resort, we provide world-class dining experiences that merge the finest international and Asian cuisines. We are seeking a passionate and dynamic Executive Chef to lead our culinary team and deliver innovative, high-quality cuisine that reflects our commitment to excellence.

Role Summary

As the Executive Chef, you will be responsible for overseeing all culinary operations across our diverse range of restaurants, bars, and event spaces. You will lead, train, and inspire a talented team of chefs while ensuring the highest standards of food quality, presentation, and service. Your creativity and expertise will drive our food and beverage offerings, enhancing the overall guest experience at Dusit Thani Laguna Singapore.

Key Responsibilities

• Lead and manage the culinary team, including menu planning, food preparation, and service standards.
• Develop innovative menus that showcase local and international flavors while adhering to the resort's brand and culinary philosophy.
• Ensure all food is prepared to the highest standards of taste, quality, and presentation.
• Maintain kitchen efficiency and ensure smooth day-to-day operations, including inventory management, cost control, and compliance with food safety and hygiene regulations.
• Collaborate closely with the Food & Beverage and Events teams to create bespoke dining experiences for guests, including private events, banquets, and special occasions.
• Train, mentor, and develop the culinary team to ensure continuous improvement and a positive work environment.
• Monitor and manage kitchen budgets, ensuring cost-effectiveness while maintaining quality.
• Stay updated on culinary trends and innovate to keep Dusit Thani Laguna Singapore at the forefront of the dining scene.

Requirements

• Minimum 10 years of culinary experience, with at least 3 years in an Executive Chef or similar leadership role in a luxury hotel or resort.
• Proven track record of managing high-volume, high-quality food production in multiple outlets.
• Expertise in international and Asian cuisines, with a flair for innovation and presentation.
• Strong leadership, communication, and team management skills.
• Excellent knowledge of food safety, sanitation, and HACCP standards.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Passionate about creating exceptional dining experiences that exceed guest expectations.

Organisation Overview

Formerly Very Special Arts Singapore, ART:DIS, established in 1993, is a non-profit dedicated to enhancing learning and livelihood opportunities for persons with disabilities (PwDs) through the arts. Our diverse programmes nurture the artistic interests of PwDs, bolstering their self-confidence and integrating them into a supportive community beyond formal education.

Our professional development pathways ensure sustainable impact, offering valuable work experience to empower PwDs for independent living. We run 3 centres in the community, and serve over 870 individuals annually through the 27 programmes we organise.

Role Overview

This role specifically focuses on growing livelihood opportunities for our artists with disabilities, mainly through the sale of their artwork merchandise, artwork license and commissioned work opportunities.

The sales channels include various public pop-up events e.g. Boutiques Fair, Clay Fest Market, and you would be responsible for the logistics preparation and sale of our merchandise at these events, engaging directly with public customers.

Part of your role also requires you to engage with corporates for commissioned art, corporate workshops and corporate gifting needs.

The role will report directly to the Executive Director covering the following work tracks:

• Sales of merchandise (@art.dis.studio | www.artdis-studio.com)
• Commission artworks;
• Corporate Workshops;
• Sale of artworks and artworks licenses;
• Account manage existing partnerships with government agencies, corporates and individuals, families and grow new leads.
• Manage administrative tasks such as issuing quotations and sales invoices, arranging logistic supports (product packing, printing, setting up in booth sales)
• Manage and participate in pop-up events for ARTDIS Studio

Qualifications/skillsets:

• Diploma or Bachelor’s degree
• Good interpersonal skills to engage with team mates and stakeholders
• Excellent communication skills
• Resourceful, self-motivated and able to work independently
• Strong planning and organisational/administrative skills
• Able to handle deadlines and stress in fast paced environment

Work Experience

• At least 2 years of working experience in events management / sales / arts & design sector would be an advantage

· Open to hire fresh grads or mid-career applicants

(Only Singaporeans and Permanent Residents need to apply)

We, are seeking for One to fulfilled our vacancy at our Marketing Department, Kai Residences Pte Ltd, in the vicinity of Newton/Bukit Timah Area.

1. Singaporeans/Singapore PR - female preferred due to our working enviroment which is mainly for female guests and their newborns.
2. With minimum of 02 years of working experiences in an marcom environment or media environment.
3. Minimum Diploma of Marketing & Sales.

Our Job descriptions for positionMARKETING EXECUTIVE (Offline & Online 0

• Creating and implementing comprehensive digital marketing strategies. 
• Analysing online trends and identifying opportunities for brand positioning in the digital space. 
• Optimizing website content to improve search engine rankings. 
• Conducting keyword research to drive organic traffic. 
• Managing digital communication with past customers and prospects. 
• Managing social media platforms such as Facebook, Instagram, YouTube etc. 
• Creating engaging content (posts, videos, infographics) to drive audience engagement. 
• Run and manage paid ad campaigns on social platforms (Facebook / Instagram ads). 
• Develop content strategy, for all online/offline material. 
• Designing and sending email campaigns, newsletters, and automated marketing
  messages. 
• Track website traffic and online campaign performance. 
• Analysing data to determine ROI on digital marketing efforts. 
• Preparing performance reports and suggesting improvements. 
• Updating and maintaining the company’s website backend regularly, on updates and
  ensuring a seamless user experience in mobile optimization, quick loading time, and
  user-friendly navigation. 
• Optimizing product listings and driving traffic to the online store. 
• Managing e-commerce page on website, checking on orders status from time to time
  throughout the day. 
• Managing relationships with vendors and monitoring affiliate marketing strategies,
  optimizing programs to increase sales. 
• Identifying appropriate business partners for brand leverage / collaborations. 
• Event Coordination- Plan and manage company quarterly events, as well as other adhoc events with external partners. 
• Require to coordinate, support and work well with all other departments / teams in the
  company as and when needed.

Please email us your detailed resume, your portfolio, contact number with a non returnable photo, your notice period, salary expectation to [email protected] or whatsapp HR at 88770722.

The Food and Beverage Service Executive supervises the team by proactive, interactive and reactive leadership, allowing each member of the team to feel confident and to completely satisfy our guests during their dining experience. He/she assists the management in supervising the overall operation and service standards of the restaurant to meet and exceed guest’s dining experience expectations. 

We are hiring for the following outlets:

• Raffles Courtyard
• yi by Jereme Leung

Primary Responsibilities

Oversees Daily Operations and Achieving Targets

• Oversees the set-up and operation of a station/section in a restaurant.
• Supervises and participates in running an efficient and profitable operation in the assigned areas. 
• Assists the Outlet Manager/Assistant Outlet Manager in enabling employees achieve highest service and product delivery standards with a highest degree of client care and service at all times.
• Provides services for guests such as order taking and promoting the restaurant food and beverage offerings.
• Provides excellent service at all times to all of our guests based on established hotel standard operating procedures.
• Assists colleagues and guests efficiently and in a professional manner.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options, advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in in a timely and efficient manner.
• Arranges all tables following established standards.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keep chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and wishes guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Follows through opening and closing duties. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Ensures NEA rules and regulations are met and achieve.  
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out adhoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Providing a Leading and Consistent Guest Experience
• Promotes sales through direct guests’ contact. 
• Constantly obtains guest feedback during operation ensuring guest satisfaction.
• Handles minor complaints and reports to the managers for proper follow up.
• Builds strong relationships with local guests and builds loyal following as foundation for a successful operation. 
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times. 

Management and Leadership of Outlet

• Acts as a mentor and role model to the Food & Beverage Associates.
• Proactive, innovative with in depth Food & Beverage and market knowledge. 
• Observes colleague’s individual performances, grooming, and punctuality and communicates with the managers accordingly. 
• Provides a high level of Safety and Security for guests and colleagues. 
• Checks daily opening and closing duties.

Training, Learning and Development of the Team

• Conducts regular on the job trainings for colleagues to develop their skills and knowledge. 
• Assists in records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Job Description:
We are looking for a passionate and creative Brand Executive to join our team. The ideal candidate will be responsible for developing and executing digital marketing strategies to increase our online presence, engage our audience, and drive sales growth. If you have a knack for storytelling, a keen eye for design, and a deep understanding of digital trends, we want you on our team!

Key Responsibilities:

• Develop, implement, and manage digital marketing campaigns across various channels, including social media, email, SEO, and paid advertising.
• Create engaging and relevant content for social media platforms, website, and email newsletters.
• Monitor and analyze the performance of digital marketing campaigns, providing insights and recommendations for improvement.
• Manage the company's social media accounts, including content creation, scheduling, and community engagement.
• Collaborate with the design team to create visually appealing graphics and videos.
• Conduct market research to identify trends and opportunities for growth.
• Stay updated with the latest digital marketing trends and best practices.
• Coordinate with external vendors and agencies as needed.

Requirements:

• Min Diploma in Marketing, Communications, or related field.
• At least 1 year of relevant experience in marketing.
• Proficient in using social media platforms (Facebook, Instagram, LinkedIn, etc.) and digital marketing tools
• Excellent written and verbal communication skills.
• Creative mindset with a strong attention to detail.
• Ability to work independently and as part of a team.
• Knowledge of graphic design software (Adobe Creative Suite, Canva) is a plus.

Interested applicants, you may either apply via here or sent an email at [email protected].

At present, we do not require assistance from recruitment agencies. All applications should be submitted directly by candidates.

Responsibilities include:
-Assist in daily operations
-Ensure that the restaurant and kitchen is properly maintained and clean
-Oversee food preperations, presentation and storage to ensure food health and safety compliceny.
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

· Positive attitude and commitment to excellence

· Respective skills in functions to be performed

· Excellent interpersonal and communications skills

· Team work

· Willing to learn and able to work under pressure

· Experience in F&B Operations

· Preferably 3 years of previous experience in serving in restaurant

. Must be able to work night shift or split shift
. Must be able to work extra hours or weekend if needed

Key Responsibilities

1. Marketing

· Develop and execute strategies to position and enhance SCDT’s branding.

· Create comprehensive marketing plans, including advertising, promotions, and strategic initiatives to boost awareness, audience engagement, and student enrolment for SCDT’s programmes.

· Drive marketing efforts for membership, sponsorship, partnerships, and fundraising activities.

2. Programmes & Engagement

· Support the smooth planning and implementation of SCDT’s programmes;

· Implement targeted marketing strategies to build awareness of SCDT’s offerings;

· Engage donors, members, and patrons through programme-related activities;

· Work towards achieving key performance indicators (KPIs); and

· Foster strong relationships with all stakeholders.

3. Communication

· Develop press releases and liaise with media for effective coverage;

· Communicate with stakeholders through media channels to boost awareness of SCDT and its initiatives;

· Manage SCDT’s website and digital presence; and

· Assist in collection and respond to feedback and inquiries for continuous improvement.

4. Operations

· Provide support to SCDT’s daily operations when required.

Other Duties / Tasks

· Prepare and submit marketing workplan/budget for each fiscal year;

· Manage marketing and engagement initiatives within budget and effectiveness;

· Handle administrative tasks with follow-up as needed;

· Oversee the production of marketing materials such as newsletters, brochures, posters, and banners; and

· Any other tasks assigned by SCDT.

Qualifications:

· Diploma in Marketing / Business / Communication

· At least 2 years’ experience in marketing. Some experience in events management is a plus.

· Proficiency in English and Mandarin (spoken and written) due to operation needs.

· Strong interpersonal and communication skills.

· Customer-focused, service-oriented, and able to work independently

· Able to use graphic design software (e.g., Adobe Creative Suite), videography and Photography

Benefits:

· Full-time, 5 days work (inclusive of weekends due to operational needs)

· Office hours: 9 - 6 pm (to be shifted due to operational needs)

· Collaborative work culture

· Medical and Insurance Coverage

· Bonus

· 14 days of annual leave

Job Description:
We are looking for a passionate and creative Brand Executive to join our team. The ideal candidate will be responsible for developing and executing digital marketing strategies to increase our online presence, engage our audience, and drive sales growth. If you have a knack for storytelling, a keen eye for design, and a deep understanding of digital trends, we want you on our team!

Key Responsibilities:

• Develop, implement, and manage digital marketing campaigns across various channels, including social media, email, SEO, and paid advertising.
• Create engaging and relevant content for social media platforms, website, and email newsletters.
• Monitor and analyze the performance of digital marketing campaigns, providing insights and recommendations for improvement.
• Manage the company's social media accounts, including content creation, scheduling, and community engagement.
• Collaborate with the design team to create visually appealing graphics and videos.
• Conduct market research to identify trends and opportunities for growth.
• Stay updated with the latest digital marketing trends and best practices.
• Coordinate with external vendors and agencies as needed.

Requirements:

• Min Diploma in Marketing, Communications, or related field.
• At least 1 year of relevant experience in marketing.
• Proficient in using social media platforms (Facebook, Instagram, LinkedIn, etc.) and digital marketing tools
• Excellent written and verbal communication skills.
• Creative mindset with a strong attention to detail.
• Ability to work independently and as part of a team.
• Knowledge of graphic design software (Adobe Creative Suite, Canva) is a plus.

Interested applicants, you may either apply via here or sent an email at [email protected].

At present, we do not require assistance from recruitment agencies. All applications should be submitted directly by candidates.

Job Description & Requirements:

We are looking for a fun, motivated, and driven team player to join our retail team at our flagship store in Singapore - a key figure in the overall OSN offline brand experience.

You should be someone who understands the brand and embodies our values.

Candidate must be able to commit on a full-time basis. We offer attractive salary packages, benefits and career growth potential.

The current position offered will be Full-Time Retail & Operations Executive or such other post as determined by the Employer, its holding company or its associate or subsidiary companies (together called the "Group").

Responsibilities include:

Retail:

• Executing and overseeing day to day operations i.e., Opening/Closing, inventory management, replenishments, customer service, cashiering, sales reporting, visual merchandising, goods receiving or deliveries
• Assisting in setup and roll out of new stores locally and overseas
• Achieving or exceeding sales and customer growth targets
• Ensuring excellent in store customer service and experience
• Executing in store-activities, events or campaigns
• Reporting on a daily/weekly/monthly product and sales performance
• Contributing regularly at internal meetings with team members to optimise store operations, improve workflow and productivity
• Reporting to Retail & Community manager

Customer service:

• Handling daily customer queries with prompt and appropriate solutions and escalating concerns to relevant departments
• Contributing regularly to innovation and improvement of workflow between online and offline sales channels
• Inspecting returned items and processing store credit refunds
• Ensuring excellent customer experience online and offline

• Minimum I year working experience in retail (Fashion or F&B a bonus) or a customer-facing role
• Honest, hardworking, responsible, pro-active and a strong team player
• Able to converse fluently in English
• Must be able to commit 44 hours a week, including one day each weekend (Saturday and/or Sunday)

Please apply by submitting your CV to [email protected].

• Health Insurance
• Staff Discount
• Meal Allowance
• Transport Allowance (Launch Prep Shifts)
• Birthday Leave

Interfaces with business team and operations to support the process of winning work. Leads responses to client RFI/RFQ/RFPs and applies standard pursuit processes to ensure efficiency in schedule and bid compliance. Responsible for print, electronic and oral proposal deliverables. Provides market research and competitive intelligence and leverages data systems and tools to support proposal strategy and business strategic planning efforts. 

Job Description

• Manage all technical and commercial components for multi-disciplinary services bids

• Preparation of internal governance, production of winning proposals and presentations to drive business growth.

• Coordinates and manages proposal technical components, internal governance, pricing and presentations.

• Demonstrates excellent communication skills and the ability to recognise, process, and present information.

• Fully understands the requirements of the RFP, coordinates with technical leads for required technical and commercial inputs.

• Coordinates with other End Markets and Regions to ensure that the RFP scope is addressed adequately and all costs are accurately considered.

• Obtains quotes from sub-consultants as required and negotiates appropriate terms and conditions based on AECOM's standard contract and risk committee requirements.

• Preparation of compelling proposals with win themes based on a complete understanding of client needs.

• Understands the competition and market trends and works closely with the Major Pursuits Team on strategic pursuits.

• Verifies that all legal qualifications and the Southeast Asia risk committee directives have been included in the final bid document before submission to the client.

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.

We are seeking a highly motivated and analytical individual to join our team as a Executive - Land & General Management under the direct supervision of the CEO. This role is designed to provide comprehensive exposure to the executive management function, with a primary focus on strategy execution, research, report generation, and analysis. The ideal candidate will be a strategic thinker with strong research and analytical skills, capable of supporting the CEO in driving organizational goals and initiatives.

Responsibilities

1. Strategy Execution:

• Assist the CEO in the development, implementation, and monitoring of strategic plans.
• Coordinate with various departments to ensure alignment with strategic objectives.
• Track and report on the progress of strategic initiatives and projects.

2. Analysis:

• Perform detailed financial, operational, and strategic analysis.
• Identify opportunities for improvement and provide recommendations.
• Support the CEO in evaluating business performance and strategic outcomes.

3. Research:

• Conduct thorough research on industry trends, market conditions, and competitor activities.
• Prepare detailed reports and presentations based on research findings.
• Stay informed about developments within the industry to provide actionable insights.

4. Report Generation:

• Develop comprehensive reports for executive meetings, board presentations, and other key stakeholders.
• Ensure accuracy and clarity in all reports and presentations.
• Gather and analyze data to support decision-making processes.

5. Project Management:

• Manage special projects as assigned by the CEO, ensuring timely completion and high-quality results.
• Collaborate with cross-functional teams to achieve project objectives.

6. Communication:

• Facilitate communication between the CEO and other senior executives, departments, and external stakeholders.
• Prepare and review internal and external communications.

Requirements

• Degree in business administration, Management, Economics, or a related field.
  • Preferably at-least 1-2 years of experience, open to fresh graduates with similar internship experience
  • Strong analytical and research skills with the ability to synthesize complex information.
  • Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and data analysis tools.
  • Ability to work independently and manage multiple tasks simultaneously.
  • Strong organizational skills and attention to detail.
  • High level of discretion and confidentiality.
  • Excellent written and verbal communication skills.

Why DB Schenker?

Competitive salary package

Opportunities for career growth and development, both locally & internationally

Supportive and collaborative team environment

Access to company-wide training programs and initiatives

What’s Next?

Interested in this unique job opportunity? Submit your application today!

Join us, at Eatz Group of companies, a dynamic and expanding player in the culinary world, offering diverse and innovative F&B solutions through our multiple brands. We pride ourselves on delivering exceptional culinary experiences, tailored to for every event. Be part of our growth and bring your passion to the table!

Management

• Planning and development of menus and recipes to maximise efficiencies, cost-effectiveness and whilst keeping bottom-lines healthy (Daily Menus, Special Occasions. etc
• Advise management and ensure updated cooking technics, food-production processes to improve the overall productivity.
• Attend management meetings, plan daily briefings
• Attend to client’s feedbacks and communicate upwards to ensure a high level of staff satisfaction.
• Control and monitor the optimum food cost to yield the maximum amount of outlet profit and maximum guest satisfaction.
• Create exciting seasonal, trendy yet executable & sustainable menus, daily specials and promotional activities.

Kitchen Operations

• Handle overall kitchen operations in the central kitchens.
• Oversee service standards relating to catering, special large-scale events.
• Manage & ensure that inventory levels and quality by placing orders based on projected demand; and upon delivery, check to ensure quality of delivered supplies.
• Ensure safe operations and proper upkeep of all equipment.

Human Resource

• Lead by example a team of kitchen staff in planning & executing daily work in the central kitchen.
• Schedule and coordinate the work of chefs, cooks and other kitchen employees - staff management work schedule, leave arrangement, recruitment and others.
• Manages and trains the kitchen staffs effectively to ensure a well-organised and motivated team.

Quality & Health

• Ensure to meet the quality standards and presentation of all food items.
• Ensure the consistency in food quality of all the dishes and make sure that all dishes end products are quality-controlled for its taste, quality and safety and hygiene standards.
• Ensure consistent preparation during food production processes. Compliance with ISO22000 certification and Hygiene & Safety Regulations (HSE) set by the Government, the company.
• Perform any other related duties as assigned by the Directors and the COO.

Requirements

• Minimum 10 years’ experience of working experience of at least Head Chef (Catering Industry or Banqueting min >3,000 meals).
• Experience with Cook & Chill Cooking Methods and/or R&D experience would be an advantage.
• Strong leadership and organisational abilities with a mindset of being a mentor for the kitchen team.
• Positive with a can-do attitude with good communication skills.
• Ability to work flexible hours, including weekends, and holidays, as needed, 6-day work week.
• Possess WSQ Food Safety Course Level 1 certification. Possess higher food certifications would be an advantage.
• Able to learn and adapt swiftly. Computer literate and/or IT-savvy.

Work Location: Bedok Industrial Area

Please email updated resume to [email protected] and/or WhatsApp to 9857-9292 with:

1. Last & Expected Renumeration

2. Earliest Availability

3. Vaccination/COVID Status

Only Shortlisted and Successful Candidates will be contacted. Remuneration offered shall be commensurate with qualifications and relevant experience.

Dusit Thani Laguna Singapore is a luxury urban resort offering an exceptional blend of comfort, convenience, and sophistication. Situated within the grounds of the Laguna Resort, we provide world-class dining experiences that merge the finest international and Asian cuisines. We are seeking a passionate and dynamic Executive Chef to lead our culinary team and deliver innovative, high-quality cuisine that reflects our commitment to excellence.

Role Summary

As the Executive Chef, you will be responsible for overseeing all culinary operations across our diverse range of restaurants, bars, and event spaces. You will lead, train, and inspire a talented team of chefs while ensuring the highest standards of food quality, presentation, and service. Your creativity and expertise will drive our food and beverage offerings, enhancing the overall guest experience at Dusit Thani Laguna Singapore.

Key Responsibilities

• Lead and manage the culinary team, including menu planning, food preparation, and service standards.
• Develop innovative menus that showcase local and international flavors while adhering to the resort's brand and culinary philosophy.
• Ensure all food is prepared to the highest standards of taste, quality, and presentation.
• Maintain kitchen efficiency and ensure smooth day-to-day operations, including inventory management, cost control, and compliance with food safety and hygiene regulations.
• Collaborate closely with the Food & Beverage and Events teams to create bespoke dining experiences for guests, including private events, banquets, and special occasions.
• Train, mentor, and develop the culinary team to ensure continuous improvement and a positive work environment.
• Monitor and manage kitchen budgets, ensuring cost-effectiveness while maintaining quality.
• Stay updated on culinary trends and innovate to keep Dusit Thani Laguna Singapore at the forefront of the dining scene.

Requirements

• Minimum 10 years of culinary experience, with at least 3 years in an Executive Chef or similar leadership role in a luxury hotel or resort.
• Proven track record of managing high-volume, high-quality food production in multiple outlets.
• Expertise in international and Asian cuisines, with a flair for innovation and presentation.
• Strong leadership, communication, and team management skills.
• Excellent knowledge of food safety, sanitation, and HACCP standards.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Passionate about creating exceptional dining experiences that exceed guest expectations.

Responsibilities in Events & Retail Stores:

Providing A Great Shopping Experience

• Handling customer complaints and concerns.
• Answer to customers questions through in-person, phone, email, chat and may also providing timely, empathetic help that keeps customers’ needs at the forefront of every interaction.
• Be personalized, competent, convenient and proactive.
• To ensure stocks are fully replenished on retail shelves at all times.
• Operate P.O.S machine and handle cash and other payment methods professionally, courteously. Understands how to handle local and foreign currency.

Provide Retail Experience That Meets Guest Expectations

• Participate in monthly inventory stock take.
• Proactively engages with all guests and upsells items.

Work with Shop in Charge on the Retail & Events Team

• Equipped in technical skills and product knowledge.
• Constantly improve or maintain performance and provides guidance where performance is below expectation.
• Ensures execution and maintenance of all Visual Guideline as well as guaranteeing the visual presentation of retail store is meeting standards.
• Ensures that safe working practices are followed
• Maintains levels of confidentiality and discretion for all VIPs.

Online Orders And Store Orders

• Ensure that all web orders and enquiries are answered timely.
• Ensure all online products information, inventory and new products are up to date

Other Responsibilities

• To oversee and ensure smooth processing of mail orders request.
• Addressing feedback from VIPs to enhance guest’s experience.
• To observe professional and customer focused telephone etiquette at all times.
• To be familiar with any and all promotional events for the Retail store or Pop up events.
• To record and handle any defective and damaged goods and highlight to management in a timely manner.

We are seeking for a Marketing Executive for Kai Residences, an confinement care centre situated at the vicinity of Newton.

Our Requirements:

1. Diploma / Degree in marketing or equivalent qualification
2. Minimum of 2 years’ experience in a related role will be advantages.
3. Good interpersonal skills.
4. Excellent written and verbal communication skills.
5. Strong problem solving and resourceful
6. Able to work independently and self-motivated
7. Willing to learn attitude, adaptable.

Job Descriptions for Marketing Executive (Offline & Online)

• Creating and implementing comprehensive digital marketing strategies.
• Analysing online trends and identifying opportunities for brand positioning in the
• digital space.
• Optimizing website content to improve search engine rankings.
• Conducting keyword research to drive organic traffic.
• Managing digital communication with past customers and prospects.
• Managing social media platforms such as Facebook, Instagram, YouTube etc.
• Creating engaging content (posts, videos, infographics) to drive audience engagement.
• Run and manage paid ad campaigns on social platforms (Facebook / Instagram ads).
• Develop content strategy, for all online/offline material.
• Designing and sending email campaigns, newsletters, and automated marketing messages.
• Track website traffic and online campaign performance.
• Analysing data to determine ROI on digital marketing efforts.
• Preparing performance reports and suggesting improvements.
• Updating and maintaining the company’s website backend regularly, on updates and ensuring a seamless user experience in mobile optimization, quick loading time, and user-friendly navigation.
• Optimizing product listings and driving traffic to the online store.
• Managing e-commerce page on website, checking on orders status from time to time throughout the day.
• Managing relationships with vendors and monitoring affiliate marketing strategies, optimizing programs to increase sales.
• Identifying appropriate business partners for brand leverage / collaborations.
• Event Coordination- Plan and manage company quarterly events, as well as other ad-hoc events with external partners.
• Require to coordinate, support and work well with all other departments / teams in the company as and when needed.

Interested Applicants please email your detailed resume with your photo, and contact to [email protected],

The Restaurant & Bar Executive will deliver prompt and professional F&B service to Hotel’s guests and assisting the management of all aspects of the Restaurant & Bar, Meeting Space, Swimming Pool functions, in accordance with operation standards. He/she must be familiar with ALL Loyalty Program to recruit members and be able to share information when handling existing ALL members.

Outlet Operations

• Coordinate and assist in opening/closing duties and ensure that all settings are completed according to standards and procedures prior to the start of operations.

• Assist management to supervise junior team members and casual labour under his/her leadership/section and to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards.

• Take and record restaurant reservations/cancellations in accordance to departmental standards. Reconfirm reservations through phone calls or email on a daily basis.

• Take food and beverage orders according to guest’s requirements and preferences.

• Deliver food & beverage services in accordance to departmental standards and procedures.

• Ensure that all food & beverage are serve according to LQA service standard.

• Up-sell and promote food and beverage offers at every available opportunity in order to maximize sales revenue. Cross sell other dining venue when outlet is full.

• Remember individual guest’s names and their preferences to extend a personalized service.

• Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)

• Collect food and beverage supply requisition, ensure that the stock collected is as per requisition

• Handle guests’ complaints and comments tactfully and efficiently. Report any complaints, incidents or other irregularities to management

• Supervise and assist in assigned work station’s activities and oversee the operation of outlet in the absence of management

The Food and Beverage Service Executive supervises the team by proactive, interactive and reactive leadership, allowing each member of the team to feel confident and to completely satisfy our guests during their dining experience. He/she assists the management in supervising the overall operation and service standards of the restaurant to meet and exceed guest’s dining experience expectations. 

We are hiring for the following outlets:

• Raffles Courtyard

Primary Responsibilities

Oversees Daily Operations and Achieving Targets

• Oversees the set-up and operation of a station/section in a restaurant.
• Supervises and participates in running an efficient and profitable operation in the assigned areas. 
• Assists the Outlet Manager/Assistant Outlet Manager in enabling employees achieve highest service and product delivery standards with a highest degree of client care and service at all times.
• Provides services for guests such as order taking and promoting the restaurant food and beverage offerings.
• Provides excellent service at all times to all of our guests based on established hotel standard operating procedures.
• Assists colleagues and guests efficiently and in a professional manner.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options, advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in in a timely and efficient manner.
• Arranges all tables following established standards.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keep chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and wishes guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Follows through opening and closing duties. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Ensures NEA rules and regulations are met and achieve.  
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out adhoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Providing a Leading and Consistent Guest Experience
• Promotes sales through direct guests’ contact. 
• Constantly obtains guest feedback during operation ensuring guest satisfaction.
• Handles minor complaints and reports to the managers for proper follow up.
• Builds strong relationships with local guests and builds loyal following as foundation for a successful operation. 
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times. 

Management and Leadership of Outlet

• Acts as a mentor and role model to the Food & Beverage Associates.
• Proactive, innovative with in depth Food & Beverage and market knowledge. 
• Observes colleague’s individual performances, grooming, and punctuality and communicates with the managers accordingly. 
• Provides a high level of Safety and Security for guests and colleagues. 
• Checks daily opening and closing duties.

Training, Learning and Development of the Team

• Conducts regular on the job trainings for colleagues to develop their skills and knowledge. 
• Assists in records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

The Executive Chef is responsible for overseeing all aspects of kitchen and stewarding operations, including menu planning, food preparation, staff management, quality control, cost management, and ensuring compliance with health and safety standards. He/she is responsible for the maintaining of culinary standards and reputation of the establishment.

Primary Responsibilities

• Responsible for designing and creating menus that align with the restaurant's concept, target audience, and culinary vision. This involves creating new dishes, selecting ingredients, and considering factors such as seasonality, food trends, and dietary restrictions.

• Oversees and participates in food preparation, ensuring that dishes are prepared to high standards of taste, presentation, and quality. Also be responsible for specialized cooking techniques and handling intricate recipes.

• Responsible for recruiting, hiring, and training kitchen staff, including sous chefs, line cooks, and prep cooks. Provide guidance and mentorship to the team, ensuring a positive work environment, and maintaining high levels of productivity and professionalism.

• Manages all aspects of kitchen operations, including workflow, organization, and scheduling. Ensure that food is prepared and served efficiently, maintain cleanliness and hygiene standards, and monitor inventory levels of ingredients and supplies.

• Maintains strict quality control standards to ensure that all dishes leaving the kitchen meet the restaurant's standards. They taste and evaluate food regularly, monitor portion sizes, and provide feedback and guidance to the kitchen staff to maintain consistency and quality.

• Responsible for controlling costs in the kitchen, including food costs and labor expense, develop and manage budgets, negotiate with suppliers, and optimize the use of ingredients to minimize waste and maximize profitability.

• Collaborates with other departments, such as front-of-house staff and management, to ensure smooth operations and excellent customer service. Communicate effectively with the team, providing clear instructions and fostering a positive and collaborative work environment.

• Ensures compliance with health and safety regulations and food handling standards. Establish and enforce proper sanitation and safety procedures, conduct regular inspections, and address any issues or concerns promptly.

• Aware and updated on trends, techniques, and innovations. They seek opportunities for creativity and experimentation, incorporating new flavors, ingredients, and cooking methods into the menu to keep it fresh and appealing.

• Interact with guests, receive feedback, and handle special requests or dietary requirements. And participates in culinary events, promotions, and collaborations to enhance the restaurant's reputation and attract customers.

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia, expanding into a leading SME neobank. We are licensed and registered in Singapore, Indonesia, Thailand, Malaysia, and operating in Vietnam, and backed by Sequoia India, Softbank Vision Fund and SMBC bank amongst many others. Funding Societies | Modalku provides business financing to small and medium-sized enterprises (SMEs), which is funded by individual and institutional investors.
And here at Funding Societies | Modalku we live by our core values GETFS:

• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.
• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.

Job Overview: This is a crucial role within the Singapore Business Unit, providing dynamic support across multiple functions, including Partnership, Financial Products, Credit, Sales, Operations, and Collections. The focus of this role may shift in alignment with business directions and needs, requiring flexibility and adaptability.

Responsibilities

• Lead and Support: Manage borrower-facing activities, including acquisition, onboarding, collection related processes (e.g. product calculation, preparation of Statement of Account,Giro/DDA application processing, etc) and telesales team management, etc.
• Backend Operations: Oversee backend activities related to borrowers and partners, such as KYC checks, CRM updates, referral fee payouts, collection monitoring, partner contract generation, loan drawdown processes, etc.
• Reporting: Prepare and deliver daily, weekly, and monthly reports for various stakeholders, including the Business Unit weekly tracker, Financial Product Portfolio trackers and Partnership tracker, etc
• Process Improvement: Enhance and maintain existing Standard Operating Procedures (SOPs) to ensure operational accuracy and efficiency.
• Undertake ad-hoc responsibilities as they arise, demonstrating the ability to adapt to new challenges and align with evolving company objectives.

Requirements (Must-Haves)

• Exceptional attention to detail with the ability to multitask effectively in a fast-paced environment, meeting strict deadlines.
• Creative problem-solving skills with the ability to devise sustainable solutions to complex challenges.
• Strong communication skills, confident in conveying information clearly, and adept at collaborating across teams.
• Self-motivated, humble, and a proactive team player.
• Willingness to share knowledge, ideas, and best practices with colleagues.
• Proficient in MS Office, especially Excel/Gsheets, with a strong understanding of advanced features.
• Strong business acumen with a genuine enthusiasm for supporting SMEs.

Additional Requirements (Good-to-Haves)

• Prior experience in Sales or Operations support roles.
• Familiarity with Slack and/or Google Workspace.
• Basic knowledge of SQL and Python, as required by the scope of work.

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Assist the outlet manager on daily Front of the House and Heart of the House operations
• Monitor the reservation status and communicate with culinary team
• Plan and arrange manning to meet business needs
• Check the appearance, orderliness, cleanliness and set-up of the outlet and its related areas, and be ready before 10 minutes of the commence of each meal period
• Maintain service, standards and procedures for the outlet and to ensure that they are achieved and followed by
• Ensure hygiene and food safety compliance in the outlet and related areas
• Offer a personalize guest dining experience and ensure the compliance of LQA standards and delivery of Service Promise
• Lead a Heartist® approach to guest experience/service with the F&B team
• Provide immediate attention to guest complaints and provide appropriate service recovery. To follow up on correct procedures implemented by outlet manager as to prevent future recurrence
• Focus on the dining experience for LCAH members
• Ensure that safe working practices are followed including emergency procedures
• Assist Outlet Manager to organize and implement F&B promotions and special functions periodically
• Oversee the stock requisition and usage of operation equipment/supplies
• Maintain and check the outlet’s/heart of the house’s cleanliness and comply with the F&B sanitation and hygiene rules and regulations
• Participate in departmental leadership activities as a member of the team
• Maintain levels of confidentiality and discretion for guests
• Develop own knowledge and skills as a contributing member of the F&B team

Qualifications:

• 1 year F&B management experience
• Experience in similar size/style of 5* hotel
• Diploma in Hospitality Management
• Evidence of Leadership / People management
• Good interpersonal and communication skills
• Able to work under pressure and independently
• Good interpersonal skills with ability to communicate with guests and all levels of colleagues and management
• Service oriented with an eye for details
• Good computer skills and proficient in Microsoft Office-Words & Excel
• Good problem solving and decision making skills
• Effective conflict management skills, respecting a diverse, multi-cultural environment
• Use sensitivity and discretion in supporting guest needs
• Lead to constantly improve the guest service experience and team performance

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

If you feel you are ready for your next professional challenge, apply on: https://careers.accor.com/