Total 4,698 customer service manager job vacancies in F&B / Tourism / Hospitality category in Singapore

A Multi-National Company managing Co-working space/offices looking for

IT SUPPORT & CUSTOMER SERVICE EXECUTIVE.

Job Description:

- Maintaining and supporting all IT hardware and software matters and supporting ERP and OA systems.

- Ensuring smooth operation of IT services, provide support and optimal use of Systems, Servers, Network and any other IT, Videoconferencing, printing and Audio Visual systems.

- Work closely with other departments on IT matters.

- Liaise with vendors for purchasing of IT equipment and software licenses.

- Responding to product & offering, service-related queries or requests from members, visitors/guests from various channels (online or onsite inquiries)

- Assisting members with the ‘move-in, move-out’ experience.

- Assisting on the day-to-day Centre operations, ensuring usage ready for tenants, visitors & guests, including but not limited to Centre opening and closing, general cleanliness and premise maintenance, setting up and managing specific spaces (e.g. pantry, meeting rooms) usage, etc.

- Responsible for handling Customers feedbacks/complains in a timely, accurate and reasonable manner.

- Administrative work required for Centre operation (e.g., handling front desk duties, courier matters, performing payment charges, creating invoices, submitting receipts, updating Centre and member records/transactions, etc)

- Assisting with and/or participating in members events and any other community related/driven initiatives.

- To perform any other duties or tasks assigned by the Supervisor.

Requirements:

- Diploma in Computer Science, Information Technology or equivalent.

- 1-2 years relevant working experience.

- Exposure in ERP system support and some hands-on programming knowledge will be an added advantage.

- Knowledge in technical IT support and troubleshooting, covering PC hardware, networking and Microsoft applications.

- The Company is looking for candidates who possess friendly, energetic and cheerful personality, strong communication and coordination skills, team spirit, outgoing personality, responsible, ambitious, willing to learn new things and have a clear long-term career plan.

- Able to start work immediately or within a short notice.

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Whatsapp text ONLY +65 82250145

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The Duty Manager is responsible for overseeing the smooth operation of the front desk and ensuring that all guests receive exceptional service throughout their stay. This role includes managing front desk staff, addressing guest concerns, and coordinating with other departments to ensure a seamless guest experience. The Duty Manager is the point of contact during their shift, handling any emergencies or issues that arise.

• Oversee the check-in and check-out process to ensure a high standard of service.
• Handle guest inquiries, complaints, and special requests promptly and efficiently.
• Ensure all guest interactions reflect the hotel's commitment to providing exceptional service.
• Conduct regular inspections of the lobby and front desk area to ensure cleanliness and orderliness.
• Monitor daily operations, including room availability, bookings, and guest arrivals/departures.
• Coordinate with housekeeping, maintenance, and other departments to ensure guest needs are met.
• Ensure accurate billing and financial procedures are followed at the front desk.
• Maintain and update front desk records and reports.
• Lead, train, and motivate front desk staff to deliver excellent service.

Requirements:

• Diploma in Hospitality Management, Business Administration, or a related field preferred.
• Minimum of 3 years of experience in a front desk or guest service role.
• Proficient in hotel management software (e.g. Opera)
• Strong leadership and team management skills.
• Excellent problem-solving abilities and the ability to handle high-pressure situations.
• Exceptional communication and interpersonal skills.
• Detail-oriented with strong organizational skills.

Other Information:

• Working location: Orchard
• Working hours: 5 days work week, rotating shift (including overnight shift)

We regret that only shortlisted candidates will be notified.

By sending us your personal data and/or resume, you are deemed to consent to AM Recruitment Pte Ltd or its agents to collect, use and disclose your personal data and/or resume for the purpose of processing and administrating this job application.

Registration No: R23117478 (Mandy Lim Teng Hong)

EA Licence No: 23C1821 (AM Recruitment Pte Ltd)

Our client is a market leader in the Property & Facilities industry. They are looking for a Senior Fire Safety Manager to assist their Facilities team for the next phrase of their business. They are located across Singapore– easily accessible. The Senior Fire Safety Manager is responsible for:

Duties

• Prepare and submit incident reports for fire incidents or emergencies, and provide reports to the Authority when requested.
• Monitor and implement measures to reduce false fire alarms on the premises.
• Endorse the annual Fire Certificate renewal with Professional Engineer (PE) endorsement.
• Ensure seamless service continuity, including any changes to the appointed FSM/SFSM.
• Respond on-site to any fire-related incidents or emergencies at any time.
• Comply with and adapt to any changes in requirements by SCDF/Authorities related to Fire Acts Regulation, including any other assignments directed by the supervisor.

Requirements

• At least 3 years’ experience as an appointed FSM
• Certified with Senior Fire Safety Manager certification

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115141 (Tan Su Yee)

# Project Management

# Business travel industry experience/background

# Experience Pricing ,P&L

# Good in -(Excel pivot and Macro/VBA)

Key responsibilities

• Evaluate product data quality and map out sources and uses of data in the region and at the global level
• Establish daily balance sheet monitoring at client level leveraging on global tools
• Develop functional ownership of the global pricing tool and act as an owner of the tool for the region – identify improvement opportunities and ensure usability for all deals
• Consolidate global pricing for Asia led deals, Business P&L Profitability
• Lead pricing forum reviews for Asia and represent Asia

Requirements:

• Degree
• Project management experience
• Skills-MC Office (Excel pivot and Macro/VBA);
• Understanding of Business P&L, revenue and expense dynamics;

#Plus:

• Cards / Payment industry experience or background;
• Business travel industry experience/background
• Knowledge or experience with pricing activities in transaction banking area
• 
  

Send you Resume to [email protected]

Job Title : Senior Assistant Manager, Surgical & Spec Svcs

Job Type : Permanent

Job Location : Southwest Singapore

Key Skills : Hospital Operations

Job Responsibilities:

· Manage service point operations assigned

o Responsible for daily operations of these service points, including front counter services, administrative / operational matters and partnering Clinic Nurse Manager, Clinicians, Allied Health Professionals and other stakeholders to solve system and process problems.

o Ensure that system and processes are in accordance to SOP to create a positive experience for patients along the continuum of care.

o Manage service points through annual financial budgeting and regular reviews with clinical heads, and development of new services.

o Ensure that workflows for new and existing services are reviewed, optimised and streamlined.

· Partner Head, Ops & Admin in achieving patient / caregiver satisfaction targets

o Responsible for devising innovative services to continually improve service levels and delight patients.

· Involvement in Campus development workshops and planning.

o Responsible for achieving volume and financial targets for clinical targets assigned. Develop and carry out clinical service plans in consultation with clinical chiefs to ensure that goals are met.

o Manage Service Associates (SAs) providing services in service points, as the Reporting officer

o Ensure that SAs receive appropriate induction, orientation, and training so that they possess appropriate skills and knowledge to carry out their jobs.

o Responsible for staff engagement, recruitment and retention to achieve stable, skilled and motivated workforce and achieve the desired patient / caregiver and service outcomes.

o Responsible for two-way communication between staff and management and ensure timely dissemination of information, escalation of issues and recommending solutions to problems

o Participate in committees and other tasks as assigned

Job Requirements

· Degree in any discipline with minimum 3 years’ work experience in Healthcare industry Healthcare operational experience will be advantageous

· At least 4 years of experience in managing frontline staff

· Analytical, quantitative with strong communication skills (written and verbal)

· Proficient in Microsoft Word/Excel/PowerPoint

If the role sounds interesting to you, please contact [email protected]to learn more about the role. We regret to inform that only shortlisted candidates will be notified.

All Curriculum Vitaes will be treated with the strictest confidentiality. By sending us your personal data, you are deemed to consent to RMA Consultants Pte Ltd and its affiliates collecting, using and disclosing your personal data for the purposes set out in our Data Protection Policy at http://bit.ly/3GHgskn and Privacy Policy at http://bit.ly/3W63rp7.

Manisha Sharma

RMA Consultants Pte Ltd

EA License No 93C4403

EA Regn No R1872602

Responsibilities:

• Implement and support compensation programs per policies.
• Manage annual compensation cycles, including salary reviews, bonuses, and other payments.
• Oversee performance appraisals and support budgeting.
• Assist with compensation and benefits audits.
• Advise on compensation and benefits matters.
• Review and update compensation policies.
• Develop and execute communication plans for compensation programs.
• Participate in compensation surveys and HR projects.

Requirements:

• Bachelor’s degree.
• 4-5 years of relevant experience.
• Proficient in MS Office (advanced Excel) and SAP HR.

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

• Checking the daily cash balance
• Interacting with the customers that come to the counter
• Organizing all the work they do and maintaining the accounting records
• Reporting discrepancies they find within the accounts to their superiors
• Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
• To assist in taking orders from customers
• To assist in cashiering duties and responsibilitiesTo assist in cashiering duties and responsibilities
• To ensure cleanliness of equipment and surroundings
• To Prepare Ice and Hot Beverages
• Any other duties assigned by supervisor/manager

Dian Xiao Er Group Pte. Ltd.

RESTAURANT MANAGER

Job Description:

• Oversee entire front of house restaurant operations
• Ensure customer satisfaction through promoting excellent service
• Respond to customer complaints tactfully and professionally
• Maintain quality control for all food served
• Conduct weekly roll call to communicate and reinforce company’s policy
• Analyse staff evaluations and feedback to improve the customer’s experience
• Oversee and ensure compliance hygiene, sanitation and safety standards
• Train new employees and provide ongoing training for all staff
• Maintain administrative functions, ensure all paperwork are completed accurately
• Assist in promoting marketing campaigns and implement marketing initiatives in the restaurant
• Communicate effectively, both verbally and in writing, to provide clear direction to the staff
• Efficient manpower planning and rostering

Requirements:

• At least 5 years of experience in a Chinese restaurant setting with 1 year of supervisory experience
• Bilingual in English and Mandarin to liaise with stakeholders
• Thorough knowledge in food and beverage operations
• Possess excellent communicate and management skills
• Decisive and critical thinker with strong leadership skills
• Well-groomed and presentable

Dian Xiao Er Group Pte. Ltd.

RESTAURANT MANAGER

Job Description:

• Oversee entire front of house restaurant operations
• Ensure customer satisfaction through promoting excellent service
• Respond to customer complaints tactfully and professionally
• Maintain quality control for all food served
• Conduct weekly roll call to communicate and reinforce company’s policy
• Analyse staff evaluations and feedback to improve the customer’s experience
• Oversee and ensure compliance hygiene, sanitation and safety standards
• Train new employees and provide ongoing training for all staff
• Maintain administrative functions, ensure all paperwork are completed accurately
• Assist in promoting marketing campaigns and implement marketing initiatives in the restaurant
• Communicate effectively, both verbally and in writing, to provide clear direction to the staff
• Efficient manpower planning and rostering

Requirements:

• At least 5 years of experience in a Chinese restaurant setting with 1 year of supervisory experience
• Bilingual in English and Mandarin to liaise with stakeholders
• Thorough knowledge in food and beverage operations
• Possess excellent communicate and management skills
• Decisive and critical thinker with strong leadership skills
• Well-groomed and presentable

Data & KYC Officer

1. As key officer for on-boarding of Treasury FIs/NBFIs, to perform all required initial KYC, Due Diligence, AML, related party & other required screenings.
2. To diligently perform regular KYC, Due Diligence, AML and related reviews for Treasury’s FIs, NBFIs & Issuers.
3. Data officer for all Treasury FIs/NBFIs/Issuers static data, to perform static data maintenance & review.

FI Relationship Management

1. To work in collaboration with Group FI in managing a network of FI relationship that is instrumental to revenues generation and expense controls.
2. Maintain regular close relationship or communications with FIs & NBFIs for products, business opportunities and dealing lines/relationship.
3. To liaise with GFI in annual review of lines and increase the counterparty banks lines for Singapore.

Financial Perspective

1. Cross sell of existing Treasury/FI Products to generate and increase revenue
2. Assist with Bank’s NCD program and eMTN issuances and other funding sources
3. Support the Department/Division Head in the delivery of banking services to meet the Department/Division’s revenue targets. 

FI Support and Advisory

1. Provide support /advisory role Treasury and Branch on queries relating to international FI business
2. Provide FI solutions and support from agent banks for their international payment, trade and treasury support requirements

Customers / Client Coverage

1. Build and maintain effective relationships with correspondent banks/NBFIs that enhances service delivery for Treasury
2. Develop and maintain strong stakeholder management with key stakeholders both internally and externally
3. Involved in negotiation with correspondent banks on matters with regards to services fees and pricing, as well as seek solutions to finalize new/potential business transactions.
4. Develop and maintain strong stakeholder management with key stakeholders both internally and externally

Attachment Description

Our company are looking for a F&B operations manager is a professional who is responsible for managing and overseeing all food and beverage operations in a hospitality establishment. They are in charge of ensuring high-quality service, effective cost management, and guest satisfaction. He will also manage the day-to-day operations, developing menus, purchasing supplies, training and supervising staff, maintaining health and safety standards, and implementing strategies to maximize sales and profitability. They also monitor customer feedback, resolve issues, and strive to continuously improve the overall dining experience for guests.

Specific Responsibilities

Intern will be responsible for:

1. Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards

2. Preserve excellent levels of internal and external customer service

3. Design exceptional menus, purchase goods and continuously make necessary improvements

4. Identify customers needs and respond proactively to all of their concerns

5. Lead F&B team by attracting, recruiting, training and appraising talented personnel

6. Establish targets, KPI’s, schedules, policies and procedures

7. Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork

8. Comply with all health and safety regulations Report on management regarding sales results and productivity

Technical Skills and Competencies

1. Use POS systems for order taking, billing, and inventory management and learn software use for staff scheduling.

2. Create and update menus that meet customer preferences and trends and in-depth knowledge of health and safety regulations.

3. Hiring, onboarding, and training staff to ensure a skilled and motivated workforce and learn to address and resolve workplace conflicts effectively.

4. Handle customer complaints, ensuring satisfaction, and fostering a positive dining experience and developing and implementing service protocols to ensure consistent, high-quality customer service.

5. Negotiating with suppliers to secure the best prices for ingredients, equipment, and services helps control costs and improve profit margins and ensuring favorable payment and delivery terms can improve cash flow and operational efficiency.

6. Set up events such as private parties, corporate functions, and special promotions.

Duration

6 months

Location: Bedok North

Working hours: 6 days per week

Roles & Responsibilities

Job Description

Central Kitchen Manager manages the overall performance of an organisation's central kitchen. Besides monitoring production output levels to ensure that quality levels are maintained, he is also expected to have a hand in setting up new food production standards and kitchen operation guidelines, as well as support research and development activities.

1. Manage central production operations

2. Manage compliance with food and beverage hygiene policies and procedures

3. Manage food production operations

4. Manage non-compliant quality cases

5. Monitor overall production output levels. manage inventory, monitor stock levels and conduct regular stock take

6. Maintains a high standard of hygiene and follows relevant safety and hygiene regulations,in accordance with current regulations

7. Ensure sufficient supply of ingredients for food preparation

8. Arrange and transfer supplies and equipment between storage and work areas, in accordance to Workplace Safety

9. manage kitchen staffs schedule

10. monitor kitchen peformance and KPI metrix and staff training

Requirements

1.Able to solve daily operational issues with efficiency

2.Able to communicate effectively to all levels and receptive to feedback

4.Able to work under pressure in a fast paced, dynamic and challenging work environment

5.Able to work split shift, weekends and public holidays

6. experience in central kitchen and SFA compliances

• Position: Pastry Cook
• Working Days: 5 days rostered work week (May be required to work weekends/PH)
• Working Hours : 8am to 5:30pm
• Location: Buroh Lane[ Shuttle service from Lakeside MRT ]
• Salary: up to $2600

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Requirements:

• Certificate in Pastry Skills or its equivalent
• Preferably 1 year of pastry experience
• Able to work on weekends/public holidays

Job Scope:

• Daily production of pastry products in accordance with specifications from recipes
• Maintain highest quality and consistent products standards
• Ensure safe and proper use of equipment at all times
• Maintain a high standard of cleanliness in and around workstation and strictly abide with health/sanitation regulations
• Any other ad-hoc duties base on operational needs

• Position: F & B Service Ambassador
• Working Hours: 6 days [2 Shift between 7am-10pm, rotated shift , 44 hours per week]
• Location: Hillview / Clementi / Bedok
• Salary: up to $2500

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Requirements:

• Preferably 1 year working experience in F&B – cafes/ restaurants/ similar capacity
• Able to work on weekends / public holiday

Job Scope:

• Ensuring excellent guest experience through providing of warm and genuine service
• Take, prepare and serve food & drinks orders and operate cash register
• Ensure product items are well stocked and display cases are attractive and clean.
• Maintain a high standard of cleanliness in and around workstation and strictly abide with health/sanitation regulations
• Any other ad-hoc duties base on operational needs

COMPANY DESCRIPTION

A leading general insurer with a local presence of over 100 years, MSIG Singapore offers an extensive range of insurance solutions for commercial and personal risk protection, enabling the security and safety of individuals and businesses. MSIG Singapore holds an A+/Stable financial rating by Standard & Poor's.

A testament to its growing strength and influence, MSIG Singapore has garnered numerous awards for delivering digitally innovative and customer-centric solutions. In 2023, 2022 and 2020, MSIG Singapore was awarded Insurance Asia Awards' Claims Initiative of the Year.

MSIG is a subsidiary of Mitsui Sumitomo Insurance Co., Ltd, and a member of the MS&AD Insurance Group one of the largest general insurance groups in the world with presence in 50 countries and regions globally, 18 of which are in Asia Pacific including all ASEAN markets as well as in Australia, New Zealand, China, Hong Kong, Taiwan, South Korea and India. Headquartered in Japan, MS&AD is amongst the top non-life insurance groups in the world based on gross revenue.

RESPONSIBILITIES

Management Role

1. Oversee and support the operations of Direct & Japanese Corporate department.

Staff Development

1. Supervise, mentor and coach all staff by enhancing their product/ market knowledge.

Client Management

1. Identify and develop potential business areas and maintain professional relationship with existing and potential customers. This shall include provision of technical advice on customers' insurance needs.
2. Review, accept and underwrite business within Risk Acceptance Authority and guidelines including claim matters, recommendations on wordings and liaison with MSIJ, MSIG Asia, overseas Business Units and reinsurers.

Others

1. To participate at company level committees for ad-hoc projects to improve and expand Company's operations/ business.
2. Manage and implement proper credit control procedures and bad debt recovery.
3. To review and improve the Department's operations/ business.
4. To undertake any other duties as may be assigned.

1. Tertiary education
2. Relevant qualifications in general insurance (minimum CGI & HI)

1. Sound knowledge of general insurance
2. Minimum 3 years experience in general insurance industry
3. Management Skills
4. Business acumen, strong communication and interpersonal skills
5. Leadership with burning drive for results
6. Strong marketing and portfolio management

PROGRAMMES EXECUTIVE

As our Programmes Executive, you will report to the Manager, Recreation Programmes & Engagement and Assistant Manager, Programmes. This position involves planning, administering, organising and executing of recreation programs for our members.

Responsibilities:

• To assist in the planning, coordination, organising and execution of all social events, activities and programmes for our Club member.
• To support in the promotion and engagement of a wide diverse range of social programmes to interests the members to sign up for the programme related events and outreach efforts.
• To support in the marketing and promotion strategies to help raise the awareness and participation rate of the programmes.
• Assist in the contributing more new social programmes and event ideas that attracts all demographic.
• To adhere to the Club rules and regulations when organising social programmes and events.
• Work closely with the team and events/programmes partners, instructors and sponsors.
• To assist in all the administrative work of organising social programmes.
• To assist the Club’s members on the inquiries of all social programmes.
• Perform any other duties as assigned by the Manager and Assistant Manager, Programmes.

Requirements:

• Min. Diploma with at least 1 year of relevant working experience in an event organizing or co-ordination
• Able to concurrently plan & organise multiple events / activities to meet deadlines
• Willing to work extended hours including weekends and public holidays when necessary
• Good planning, organising and customer service skills
• A team player
• Able to start work within short notice (an advantage)

Starting salary will commensurate with qualifications and relevant work experience. We regret that only shortlisted candidates will be notified.

We are hiring Temp Customer Service Officers to be outsourced to healthcare organizations in Singapore!

Job Description:

• In charge of registration of patients

• Scheduling of appointments

• Assist patients with the self-registration

• Attend to patients' enquiries and needs

• Handling of phone calls and ad-hoc admin duties

Requirements:

· Min N/O levels and above

· Candidates with customer service experience are welcome!

Apply now by sending your resume to [email protected],

or call Chloe at 6736 3280 for more enquiries.

We regret to inform you that only shortlisted candidates will be notified.

Ashley Loo | R2095115 | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

• Responsible for leading and managing the terminal operations function to ensure efficient and safe operations.

• Drive all-aspect service excellence

• Establish effective communication between customers and internal parties particularly in delivery needs and requirements.

• Plan and manage the department's resources and budget to meet the company's objectives.

• Contribute to the development of annual and longer-term business plans, forecast performance against business key performance indicators, develop business case for new projects and estimate financial and resources required to deliver performance targets

• Support in Commercial Inquiry from the Commercial team on the feasibility of a new product or project

• Monitor and review operations on site are carried out in accordance with safety, health, environment and loss preventive policies, rules, regulations and according to company’s standards.

• Ensure operations employees are trained on SHE and regulatory training to perform their roles effectively.

• Ensure operational continuous process improvement.

• Provide leadership and manage people competencies and development

Requirements

• Atleast 5 years of experience in similar role and industry preferably terminal operations

• Good knowledge of operations, safety and product knowledge.

• Knowledge of safety, health and environment practices

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Registration No.: R2093254

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Title: Senior Supplier Management & Category Manager (Capex MRO/EPC)
Location: Singapore

About the role:
Our client is a recognized Global Renewables & Energy Management Business.

They are market leaders in championing innovative solutions that support the energy transition and sustainable development globally.

The company has a significant presence in Singapore and the rest of Asia in terms of its reputable market, and takes pride in ensuring a sustainable, low-carbon future responsibly through optimized urban developments.

They are looking to hire a Senior Supplier Management & Category Manage, a Subject Matter Expert who is the critical point of contact in terms of procurement advice to ensure a smooth flow of end to end procurement and sourcing strategies for global sites, optimally supporting their Capex MRO & EPC needs to maximize business profitability.

Reporting to the Group Procurement Head and this position will be focusing on the below:

1. Partner actively with Digitalization, Tendering and Market procurement teams to strategize and derive competitive winning proposals to secure cost-competitive contracts for both direct and indirect spends, focusing on the renewable energy categories
2. Develop efficient regional Sourcing methodologies and Procurement Governance checklists to optimally support the success of new builts/new developments globally
3. Lead and improve MRO/EPC Category strategies by staying aligned with up-to-date procurement regulations and market trends, with the key objective to make happen effective Alternate Sourcing work flow where required
4. Streamline regional/ global supplier base by means of deep dive analysis and possible consolidation, with the key objective to make happen smooth SAP S4 HANA system implementation
5. Enable improvements in strategic supplier contracts negotiations

Requirements

• Bachelor’s Degree with at least 8 - 10 years of relevant experience in end-to-end Procurement and Strategic Sourcing Management experience for EPC, MRO, Capex spend preferably in renewable energy, oil and gas or chemical industries environment
• Proven track record in acquired solution-oriented mind set to manage complex negotiations and contracts managements for multiple sites in Singapore and beyond
• Excellent interpersonal communication skills to relay and/or drive process improvements across a global organization to important stakeholders
• Good understanding of GEP System and equivalent ERP system is highly preferred
  

Interested? Here’s what to do next:
Please apply to the role with a recent copy of your CV. We will be in touch once we review your profile for suitability.
If you have any questions on this role, or are looking to explore job opportunities generally, please reach out to the poster of this role via LinkedIn
Singapore Employment Agency License No.: 16S8069
Privacy Statement: By submitting an application and sharing your personal information with us, you consent to such information being collected, held, used and disclosed in accordance with our Privacy Policy (https://www.wilsonhcg.com/privacy-policy)

• Manage annual performance appraisal exercises, provide support for manpower budgeting during budget planning cycle;
• Provide support during compensation and benefits audit exercises;
• Advise line managers, staff and HRBP on compensation and benefits matters;
• Review compensation and benefits policies and guidelines;
• Develop communication plan, prepare materials and organize sessions to engage management and staff on compensation and benefits related policies and programmes;
• Participate in compensation and benefit surveys; and
• Lead/participate in HR projects and tasks per assigned

For interested candidates, please send your updated resume:

Email: [email protected]

Whatsapp: 96503173

Telegram: @jesswongie

Jessie Wong Yuan Si

R2197171

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Team Summary

We are seeking a passionate, collaborative, and strategic Inclusion & Diversity (I&D) Manager who wants to make a sustainable impact in our talent and business strategy. You will support the Head of I&D and work with a variety of internal and external partners, including business leaders, HR partners, I&D champions, ERG Leaders, and Corporate Communications, to deliver tangible I&D results. You will influence the uptake and implementation of data-driven solutions that drive improvement in I&D and have a direct impact on the way we recruit, develop, retain, and engage all our employees.

If you enjoy strategic planning, influencing, and delivering transformative change, please get in touch today:

What an I&D Manager does at Visa:

• Lead and implement components of the I&D strategy in partnership with the regional I&D Director.
• Inspire and motivate colleagues across the AP region to be active advocates and champions for I&D.
• Collaborate with talent acquisition, talent management, people business partnering, and regional leadership to build inclusive practices across the organization and employee lifecycle.
• Identify and address systemic biases in existing policies, processes, and systems, working with the wider People team.
• Partner with Visa University to ensure I&D training and content are fit for purpose and facilitate sessions where appropriate.
• Promote I&D learning and development across Visa in AP.
• Support the growth and development of regional employee networks.
• Manage the annual ERG planning process and monthly connects with ERG leads.
• Bridge gaps between ERG activities and business initiatives.
• Consult and advise on ERG campaigns and initiatives to ensure alignment with the I&D and business strategy.
• Provide strategic advice to functions to build diverse and inclusive teams.
• Leverage data and metrics to inform our approach, communicate priorities, and measure progress.
• Manage vendor contracts and payments process for I&D.

Why this is important to Visa

Universal acceptance for everyone, everywhere is at the heart of our company. We promote diversity of thought, culture and background that connects the entire Visa family.

F&B Service Crew cum Cashier

Job Description & Requirements

F&B Service Crew cum Cashier

$2300

5 working days per week

11 hours per day (included 1.5 hours break)

47.5 working hours per week

Working Location: Island wide shopping mall

Responsibilities:

· To greet customers and provide good customer service

· To have good product knowledge (training provided)

· To ensure overall cleanliness of the shop at all times

· To perform duties at the cashier, ensuring that payments are charged correctly

· Perform other related tasks as assigned by managers and supervisors

Requirements:

· No Experience required, training will be provided

· Candidates who possess a Basic Food Hygiene certificate will have an added advantage.

· Team player, with a good learning attitude

Job Description: Restaurant Manager

Position Overview:As a Restaurant Manager, you will be responsible for overseeing the daily operations of our restaurant. Your primary goal will be to ensure excellent customer service, manage staff, maintain quality standards, and drive profitability. You will work closely with the management team to uphold the restaurant's reputation and achieve its business objectives.

Key Responsibilities:

1. Staff Management:Recruit, train, and supervise restaurant staff, including servers.
   Schedule shifts and assign duties to ensure optimal staffing levels and smooth operations.
   Provide ongoing coaching and performance feedback to employees, fostering a positive work environment.
   
2. Customer Service:Ensure that guests receive exceptional service by maintaining high standards of hospitality and addressing any issues or complaints promptly.
   Monitor customer satisfaction levels and implement strategies to enhance the dining experience.
   
3. Operations Management:Oversee day-to-day activities, including food preparation, inventory management, and cleanliness.
   Maintain compliance with health and safety regulations, food quality standards, and sanitation procedures.
   Manage restaurant finances, including budgeting, cost control, and revenue optimization.
   
4. Quality Control:Uphold quality standards for food, beverages, and service, ensuring consistency and customer satisfaction.
   Conduct regular inspections to assess cleanliness, organization, and adherence to operational procedures.
   
5. Marketing and Promotion:Collaborate with the marketing team to develop and implement promotional strategies to attract customers and drive sales.
   Monitor market trends and competitor activities to identify opportunities for growth and differentiation.
   
6. Administrative Tasks:Maintain accurate records of inventory, sales, and expenses.
   Prepare reports for management, summarizing key performance metrics and areas for improvement.
   

Qualifications:

• Proven experience as a Restaurant Manager or similar role in the hospitality industry.
• Strong leadership and interpersonal skills, with the ability to motivate and inspire a diverse team.
• Excellent communication skills, both verbal and written.
• Solid understanding of restaurant operations, including food and beverage management, staffing, and customer service.
• Proficiency in basic accounting principles and restaurant management software.
• Flexibility to work evenings, weekends, and holidays as required

Company Description

At Chatterbox, we believe in the simple truth that food is the soul of society and eating is a sensorial affair. At the heart of each compelling dish is a history, a rich broth of heritage and culture.

Job Description

RESPONSIBILITIES

• Understand operations flow for both front and back of house
• Able to execute SOPs in outlets and ensure implementations are being carried out accordingly
• Able to explain and recommend food, wine and sake selections according to guest requests and requirements, such as preparation methods, ingredients used, portion size and presentation, etc
• Ensure that strict hygiene and cleanliness standards are constantly and consistently upheld and adhered to in the restaurant, as well as excellent upkeep of personal grooming
• Schedule and manage manpower arrangements of outlets under supervision to achieve operation effectiveness
• Motivate, develop and manage team members to achieve individual, team and business objectives
• Coach and provide feedback to staff on quality of service and food rendered
• Be service oriented, uphold quality, sincere, intimate customer relations service
• Work closely with Executive Chef in achieving P&L goals
• Liaise with various departments where necessary
• Any other duties as assigned by Management

Qualification

• At least 3 years of F&B work experience in similar capacity
• Willingness to work rotating shift hours, weekends and public holidays
• Possess great service attitude
• Passion for people & food
• Energetic team player
• Able and willing to coach and develop team members
• Great multi-tasking skills
• Proficient in MS Office

Other Information

Why Join Us?

• Encouraging Work-Life Balance.
• Good Career Development Opportunities.
• Work with a Small and Vibrant Team.
• Opportunity to Wear Many Hats and Gain Different Sets of Skills.

Please note that your application will be sent to and reviewed by the direct employer - Chatterbox

Job Scope

· To be overall responsible for the coffeeshop operation aspects including general maintenance, work area cleanliness and safety.

· Handle and liaise with all upcoming tenants/existing tenants service agreements

· Finding new tenants and meet KPI

· Ensure licenses are always valid

· Reviewing staffs’ performance

· Manage team schedules to the needs of the business

· Serve as role model for company values and standards

· Build and maintain good working relationship with the tenants

· Need to onsite to ensure operations are moving smoothly

· Training and briefing staffs on workplace safety and certain job scopes

· Responsible with all outlet sales report and update

· Provide daily, weekly and monthly performance reports for management to review

Job Requirement

· Need to have at least 6 years of experience working in a managerial position in a coffeeshop environment

· Able to work on weekend shift

· Resilient & ability to perform under pressure excellent communications & interpersonal skill

· Have integrity and reliable to handle issues