Total 3,448 manager job vacancies in F&B / Tourism / Hospitality category in Singapore

We are seeking an experienced Operations & Maintenance Manager to oversee and manage the efficient operation of our IT infrastructure and services. As an Operations & Maintenance Manager you will be responsible for a range of key functions, including Routine Maintenance Management, Change Request Management, Service Request Management, Incident Management, Problem Management, and Obsolescence Management.

Responsibilites:

• Responsible for overall planning, executing, monitoring and controlling the maintenance project, particularly in the areas of Service Level Performance
• Produce monthly reports on the maintenance details
• Monitor and evaluate system health and performance regularly.
• Manage and prioritize service requests from end-users.
• Ensure that service requests are resolved in a timely and effective manner.
• Collaborate with IT support teams to meet service level agreements.
• Oversee incident management processes to minimize service disruptions.
• Lead the investigation and resolution of IT incidents and outages.
• Implement problem management strategies to identify root causes and prevent recurring issues.
• Ensure compliance with regulatory requirements regarding data security and IT obsolescence.
• Engaging and Communicate with Stakeholders

Requirements:

• At least 5 years of experience as a System Maintenance Manager, leading a team of maintenance engineers providing maintenance services to stakeholders according to SLA
• Have experience with managing and planning the following:

1. Routined Maintenance Management
2. Change Request Management
3. Service Request Management
4. Inventory/Asset Management
5. Service Continuity and Availability
6. Incident Management, Problem Managemen
7. Obsolescence Management

• Able to work in a dynamic environment
• A good team player
• Good communication skills in both spoken and written English
• Familiar with CII Systems

• Act as a technical lead within the sales process by providing technical demonstrations and advice to clients when required
• Providing product knowledge support, translating the technical aspects of the product to the sales team and client, being the intermediary between product management and sales
• Contribute to technical strategy, service development, and technology innovation for achieving ongoing revenue opportunities
• Develop project plans with customers and effectively communicate around these plans the progress of development, delivery, and implementation.  Provide transparent reporting of project status at any time
• Support customer satisfaction across all interactions, products, solutions, and services & train them to use products effectively
• Be a key liaison between customers and vendors, to ensure accuracy and quality of integration project scoping exists and follow up with the sales department to win new business and increase sales
• If needed, in preparation for the sales team, communicate with project management to translate clients’ requirements and smooth transition from sales to implementation
• Represent qualified customer business plans to Shiji’s business management for inclusion in development plans and strategic alignment
• Coalize with the Marketing department to discuss sales team expectations, help highlight products, introducing innovative approaches on the representation of the company/products, evaluate the methodologies and strategies applied to reach the relevant markets and clients
• Identify solutions to reduce support costs

Salary: up to $6000

Working Days & Hours: Mon-Fri Office Hours

Location: Upper Thomson

Job Description:

• ● Ensure that all Hospitality policies are implemented Build meaningful and professional relationships with residents and family members ● ● Ensure that all Household are equipped with clean linens ● Ensure that all Household are equipped with kitchen items Ensure that family members are updated on the residents wellbeing in terms of activities, outdoors events etc. ● Support the operation team in maintaining key relationships, by promong relevant services to new/ existing residents ● ● Handle complaints when necessary ● Conduct essential hospitality training for Care Staffs ● Supervise and evaluate Care Staff service delivery ● Ensure all records are kept properly and consistently ● Prepare reports for Head, Hospitality review

Job Requirements: Min Degree in Hospitality & Tourism or similar w min 4 years in the hotel industry preferably; Rooms Division

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

• The applicant should be will be able to become familiar with the POS system and establish ability in managing orders, processing payments, tracking sales, and generating financial reports, such as profit and loss statements.
• Familiase with the server role and reservation management
• Facilities management- Overseeing maintenance and upkeep of the restaurant's facilities, including equipment, furnishings, and decoration. Arrange for repairs and maintenance as needed
• Staff management- will be involved in hiring, training, scheduling, and supervision of restaurant staff and provide staff support
• Managing inventory levels
• Ordering supplies and ingredients
• Menu planning and pricing and marketing planning

Coordinate daily Front of the House and Back of the House restaurant operations

Deliver superior service and maximize customer satisfaction

Respond efficiently and accurately to customer complaints

Regularly review product quality and research new vendors

Organize and supervise shifts

Appraise staff performance and provide feedback to improve productivity

Estimate future needs for goods, kitchen utensils and cleaning products

Ensure compliance with sanitation and safety regulations

Manage restaurant’s brand image and continuously progress to improve it

Control operational costs and identify measures to cut waste

Create detailed reports on weekly, monthly and annual revenues and expenses

Promote the brand in the local community through word-of-mouth and restaurant events

Recommend ways to reach a broader audience (e.g. discounts and social media ads)

Train new and current employees on proper customer service practices

Implement policies and protocols that will maintain future restaurant operations

Responsibilities:

· Reporting to CEO and REITs Team Leader

· To provide REITs Research Services for Japanese clients

· To assist REITs Team members to proceed the research activities smoothly

· To research and analyze the REITs markets and the individual REITs in ASEAN and Oceania such as Singapore and Australia collaborate with the REITs Team Leader

· To make the research reports and provide opinions of the markets and the individual REIT for client

Requirements:

· Excellent communication skills in both English and Japanese – written and verbal

· Finance, Investment and/or Accounting related degree or professional qualification

· CFA holder is preferable

· Knowledge of accounting, financial products (especially Real Estate, Equity and/or REITs)

· Experience of research, investment and/or investment banking for the listed REITs and/or Real Estate related Equities

· Experience of research or investments for the real estate related securities (Private REITs, Private Property/ Real Estate Funds)

· Experience of real property investment or its related business activities such as real estate appraisal

· Experience of real estate related business activities in banks or rating agencies.

· Experience in writing research material in Japanese

· Strong eagerness for learning REITs and real estate related securities

· Proficiency in MS Word, MS Excel, MS Power Point and MS Outlook a must

· Ability to prioritize projects and strong problem solving skills

· Good research skills and attention to detail

Operations Manager (Air & Sea)

Care-Way Hi-Tech Logistics (Pte.) Ltd.

View all jobs

Our expanding freight forwarding company is seeking an experienced Operations Manager to lead our air and sea operations. This role requires extensive hands-on experience in both air and ocean freight sectors, with a focus on operational excellence and customer satisfaction.

Key Responsibilities

1. Manage and coordinate daily execution of air and sea shipments, including documentation, customs clearance, cargo handling, and build-up operations.

2. Ensure strict compliance with international trade requirements, regulations, and company policies.

3. Implement and monitor Operating Procedures and Service Level Agreements (SLAs) to ensure quality and efficiency.

4. Plan shipment movement to optimize cargo space utilization and export LCL consolidation.

5. Negotiate competitive rates and service terms with carriers, cargo agents, and approved vendors to maximize profitability.

6. Collaborate with head office, sales, and customer service teams to provide customer-centric solutions, develop trade lanes, and business networks.

7. Participate in joint sales calls and visit clients as needed.

8. Resolve escalated service issues promptly to maintain high customer service standards.

9. Develop and execute strategies, objectives, and metrics for operational excellence, aligning with the company's overall goals.

10.Prepare reports for senior management on department performance, project status, challenges, and opportunities for improvement.

11.Oversee procurement and capacity strategies across air and ocean logistics.

12.Accurately register job costings using internal freight systems for timely invoicing.

13.Lead and mentor a high-performing team.

14.Drive innovation and continuous improvement initiatives.

Key Accountabilities

• Oversee the overall performance of the operations department, ensuring the achievement of key performance indicators (KPIs) and key results areas (KRAs) while driving operational excellence.
• Safeguard the company's and customers' interests in all operational activities by leveraging expertise in trade compliance.
• Optimize budgets and resource allocation to maximize operational efficiency.

Ideal Candidate Profile

• Minimum 5 years of hands-on experience in both air and ocean freight operations
• Certified in Dangerous Goods handling and TradeNet declaration
• Relevant industry certifications (eg IATA, FIATA) preferred
• In-depth, practical knowledge of freight forwarding processes, including: Tariff management, Procurement strategies, Customs procedures and filings and International trade compliance
• Proven track record in leadership and team development
• Strong industry network, particularly with air and sea carriers at senior level
• Experience in creating and implementing OPs and SLAs
• Proficient with CCN platform, freight systems (Sysfreight preferred), and Microsoft Office suite
• Excellent communication, negotiation, and customer service skills
• Analytical mindset with a focus on process improvement and efficiency

What We Offer

• Competitive salary package with performance bonuses
• Career growth opportunities in a rapidly expanding company
• Opportunities to travel to overseas offices for work familiarization and cross-cultural experience
• Professional development and training programs
• Collaborative and innovative work environment

Candidates with strong potential but who may not fully meet all the qualifications for this Manager position may be considered for an Assistant Manager role.

To apply, please submit your resume and a cover letter detailing your relevant experience in both air and sea freight operations.

Only shortlisted candidates will be notified.

Responsibilities:

• Drive innovative and sustainable supply chain solutions, to accelerate commercial success for Nestle and the Customer, that deliver a competitive advantage relative to their key industry rivals by optimising cost to serve and maximising product availability.
• To coordinate all development and customer management initiatives across the Order-to-Cash process, resolve issues and build key customer relationships.
• Ensure outstanding delivery of 3PL services (warehouse and distribution) at minimum cost by closely and effectively managing the relationships with them.

Requirements:

• Experience in Customer Service in a similar market environment or trade structure or operational experience in one of the following areas: Physical Logistics, Demand or Supply Planning, Warehouse Management, Transportation, Physical Logistics Projects
• General sales experience especially Key Account / Event Management / Customer Channel Sales Development.
• Project management in a CS related area / Distribution Network Redesign / High Performance Logistics / Customer Logistics.
• Dealing or working with/for Customers or Suppliers (Distributors, Retailers, Suppliers etc).
• Experience in supervising or managing a team

Job Purpose

This role contributes to Group Insurance business role through acquisition of new business through the various distribution channel

Responsibilities:

· Prospecting and marketing Group Insurance solution and services to distribution channel partners

· Develop distribution channel value proposition and engagement activities to increase sales opportunities.

· Ability to work as a field business underwriter on risk assessment and management

· Establish and maintain strong business relationship with channel partners

· Ensure services level commitments to channel partners and clients are meet. KPIs for service level are incorporate in performance review.

· Require to contribute to product development and services review to ensure offerings remains competitive

· Require to coordinate and work with internal stakeholders on placement of new policies, claims management and credit control governance.

· Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.

· Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.

· Highlights any potential concerns /risks and proactively shares best risk management practices.

Requirements

· Tertiary degree or diploma or equivalent industry qualifications;

· Minimum 3-5 years working experience in sales and marketing in the Employee Benefits /Group Insurance;

· Possess M9, M5 & Health Insurance qualification;

· Strong knowledge of Life and Health insurance landscape

· Dynamic and driven to achieve business targets; and

· Good interpersonal and communication skills.

· Demonstrates alignment with the organisation’s core values through expected behaviours

· High level of integrity, takes accountability of work and good attitude over teamwork.

· Takes initiative to improve current state of things and adaptable to embrace new changes.

We apologize that only shortlisted candidates will be contacted. Thank you

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E
EA License No. 01C4394 • EA Registration No. R1660413 (Zhang Jiawei)

Job Summary:

We are looking for an experienced and strategic Sales Manager to lead our sales team in expanding our market presence and achieving revenue growth. The Sales Manager will be responsible for overseeing the sales department, developing sales strategies, and mentoring the sales team to effectively sell our frozen seafood products to supermarkets, distributors, and restaurants.

Responsibilities:

• Lead, mentor, and motivate the sales team to achieve sales targets and KPIs.
• Develop and implement sales strategies and plans to drive revenue growth.
• Identify and pursue new business opportunities and target markets.
• Collaborate with the executive team to set sales goals and budgets.
• Analyze market trends and competitor activity to refine sales strategies.
• Establish and maintain strong relationships with key clients and partners.
• Negotiate major contracts and pricing agreements with clients.
• Conduct regular sales meetings, performance evaluations, and training sessions for the sales team.
• Monitor and report on sales metrics, forecasts, and budget adherence.
• Prepare and present regular sales reports and strategies to senior management.
• Work closely with the Marketing team to align sales efforts with marketing campaigns.
• Ensure adherence to company policies and ethical sales practices.
• Handle escalated client inquiries and resolve issues as needed.

Qualifications:

• Proven experience in sales leadership, preferably in the seafood or food distribution industry.
• Strong leadership and team management skills.
• Excellent strategic thinking and decision-making abilities.
• Exceptional communication and interpersonal skills.
• Proven track record of meeting or exceeding sales targets and driving revenue growth.
• Knowledge of frozen seafood products, industry trends, and distribution channels.
• Valid driver's license and willingness to travel as needed.
• Ability to analyze data, make data-driven decisions, and adapt strategies accordingly.

Job Summary:

We are looking for an experienced and strategic Sales Manager to lead our sales team in expanding our market presence and achieving revenue growth. The Sales Manager will be responsible for overseeing the sales department, developing sales strategies, and mentoring the sales team to effectively sell our frozen seafood products to supermarkets, distributors, and restaurants.

Responsibilities:

• Lead, mentor, and motivate the sales team to achieve sales targets and KPIs.
• Develop and implement sales strategies and plans to drive revenue growth.
• Identify and pursue new business opportunities and target markets.
• Collaborate with the executive team to set sales goals and budgets.
• Analyze market trends and competitor activity to refine sales strategies.
• Establish and maintain strong relationships with key clients and partners.
• Negotiate major contracts and pricing agreements with clients.
• Conduct regular sales meetings, performance evaluations, and training sessions for the sales team.
• Monitor and report on sales metrics, forecasts, and budget adherence.
• Prepare and present regular sales reports and strategies to senior management.
• Work closely with the Marketing team to align sales efforts with marketing campaigns.
• Ensure adherence to company policies and ethical sales practices.
• Handle escalated client inquiries and resolve issues as needed.

Qualifications:

• Proven experience in sales leadership, preferably in the seafood or food distribution industry.
• Strong leadership and team management skills.
• Excellent strategic thinking and decision-making abilities.
• Exceptional communication and interpersonal skills.
• Proven track record of meeting or exceeding sales targets and driving revenue growth.
• Knowledge of frozen seafood products, industry trends, and distribution channels.
• Valid driver's license and willingness to travel as needed.
• Ability to analyze data, make data-driven decisions, and adapt strategies accordingly.

As an IT Manager, you will play a critical role in ensuring the efficient and secure operation of our organization’s IT systems. You’ll be responsible for managing both on-premise and cloud-based infrastructure, overseeing IT security, optimizing resources, and providing excellent end-user support.

Qualifications:

Diploma in Computer Science, Information Technology, or related field.

Proven experience in IT management, including cloud infrastructure, Network and security.

Certifications in Azure, AWS, or Google Cloud are a plus.

leadership, communication, and problem-solving skills.

Responsibilities:

Cloud Infrastructure Management:

Manage cloud-based infrastructure across Azure, AWS, and Google Cloud.

Ensure scalability, cost-effectiveness, and high availability of cloud services.

On-Premise Infrastructure:

Oversee the maintenance, upgrades, and security of on-premise IT infrastructure.

Manage servers, network devices, and storage systems.

Manage disaster recovery and backup solutions.

IT Security:

Enforce security policies, access controls, and compliance measures.

Monitor and respond to security incidents.

Vendor Management:

Evaluate, negotiate, and manage relationships with technology vendors.

Ensure vendor contracts align with business needs and budget constraints.

Backup and Recovery:

Manage backup strategies for both on-premise and cloud environments.

Test and validate data recovery procedures.

Asset and License Management:

Maintain an accurate inventory of hardware, software, and licenses.

Ensure compliance with licensing agreements.

End-User Support:

Provide timely technical assistance to end-users.

Troubleshoot hardware, software, and connectivity issues.

Day-to-Day Operations:

Oversee daily IT operations, including system monitoring, performance optimization, and incident management.

Microsoft 365 Administration:

Manage Microsoft 365 services, including Exchange Online, SharePoint, and Teams.

Introduction:

Yoshimura Food Holding Asia, a trusted name in the culinary scene.
With a legacy of excellence, we provide premium Seafood products renowned for quality and taste.
Now hiring Assistant Sales Manager to drive growth and build lasting client relationships.
Join us in shaping the future of food. Explore opportunities at Yoshimura today.

Responsibilities:

• Experienced managing small size sales team.
• Manage clients’ relations and build contacts with potential clients for new business opportunities.
• Responsible for planning and implementing market penetration strategies and sales targets and for building strong relationships with existing clients.
• Identify leads and lead new business opportunities to expand distribution channels / networks.
• To exceed or achieve monthly sales targets / new business development served in the assigned area.
• Track, monitor and analyse products, channels and customers sales trends in order to maximise sales opportunities and achieve desired sales results.
• Carry out and plan other sales and marketing functions to increase efficiency.
• Take initiative in implementing best practices to perform duties.

Requirements:

• Diploma in Business Management / Marketing / Sales
• At least 2 years of relevant experience is preferred
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint)
• Able to multi-task and work independently
• Strong interpersonal and communication skills
• Self-motivated, hardworking and organized in work

Introduction:

Yoshimura Food Holding Asia, a trusted name in the culinary scene.
With a legacy of excellence, we provide premium Seafood products renowned for quality and taste.
Now hiring Assistant Sales Manager to drive growth and build lasting client relationships.
Join us in shaping the future of food. Explore opportunities at Yoshimura today.

Responsibilities:

• Experienced managing small size sales team.
• Manage clients’ relations and build contacts with potential clients for new business opportunities.
• Responsible for planning and implementing market penetration strategies and sales targets and for building strong relationships with existing clients.
• Identify leads and lead new business opportunities to expand distribution channels / networks.
• To exceed or achieve monthly sales targets / new business development served in the assigned area.
• Track, monitor and analyse products, channels and customers sales trends in order to maximise sales opportunities and achieve desired sales results.
• Carry out and plan other sales and marketing functions to increase efficiency.
• Take initiative in implementing best practices to perform duties.

Requirements:

• Diploma in Business Management / Marketing / Sales
• At least 2 years of relevant experience is preferred
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint)
• Able to multi-task and work independently
• Strong interpersonal and communication skills
• Self-motivated, hardworking and organized in work

Introduction:

Yoshimura Food Holding Asia, a trusted name in the culinary scene.
With a legacy of excellence, we provide premium Seafood products renowned for quality and taste.
Now hiring Assistant Sales Manager to drive growth and build lasting client relationships.
Join us in shaping the future of food. Explore opportunities at Yoshimura today.

Responsibilities:

• Experienced managing small size sales team.
• Manage clients’ relations and build contacts with potential clients for new business opportunities.
• Responsible for planning and implementing market penetration strategies and sales targets and for building strong relationships with existing clients.
• Identify leads and lead new business opportunities to expand distribution channels / networks.
• To exceed or achieve monthly sales targets / new business development served in the assigned area.
• Track, monitor and analyse products, channels and customers sales trends in order to maximise sales opportunities and achieve desired sales results.
• Carry out and plan other sales and marketing functions to increase efficiency.
• Take initiative in implementing best practices to perform duties.

Requirements:

• Diploma in Business Management / Marketing / Sales
• At least 2 years of relevant experience is preferred
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint)
• Able to multi-task and work independently
• Strong interpersonal and communication skills
• Self-motivated, hardworking and organized in work

• Assist Store Manager in managing the operations of the Coffee House & Boutiques ensuring daily smooth operations
• Ensure all staff are meeting the Company grooming standards and monitor the standard of procedure adhered on a daily basis
• Prepare the Roster on a weekly basis
• Ensure all service staff are communicated correctly and meeting all established standards of service consistently
• Responsible, friendly and efficient services client services to all guests and attending to customers’ needs, and inquiries
• Process guests' orders to ensure that all items are prepared and served promptly
• Direct and coordinate the activities between kitchen and service staff
• Supervise coffee services and catered events, ensuring neatness and cleanliness of service ware
• Assists in setup and clear down of the front and back of Coffee House & Boutiques operations
• Ensure food safety regulations are followed according to SFA's policy
• Ensure waste is minimized and properly recorded
• Handling of cash, POS system, and report of take-in-cash when on duty
• Responsible for recording daily sales reports, ensuring all food and beverage items and products are accounted for
• Organize all documentation and reports on shift work on a daily basis
• Responsible for ordering stocks, inventory control, and ensuring the latest products and updated product catalogue is in the Coffee House & Boutiques
• Have the aesthetics and ability to create eye-catching merchandise displays that lead the customer through the entire Coffee House & Boutiques

Benefits:

• Daily Meal Allowance
• Daily Shift Allowance
• 13 Month Salary
• Monthly Incentives
• Birthday Incentives
• Long Service Incentives
• Staff Discount
• Panel Doctors
• Excellent Branding

Job brief

We are looking for a Restaurant Manager to lead all aspects of our business. You will deliver a high-quality menu and motivate our staff to provide excellent customer service.

Restaurant Manager responsibilities include maintaining the restaurant’s revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.

To be successful in this role, you’ll need management skills and experience in both front and back of the house. We want you to know how to oversee the dining room, check-in with customers and balance seating capacity. Back of the house management experience is also essential, as you’ll hire qualified Cooks and Wait Staff, set work schedules, oversee food prep and make sure we comply with health and safety restaurant regulations.

We’ll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant dining experiences.

Responsibilities

· Coordinate daily Front of the House and Back of the House restaurant operations

· Deliver superior service and maximize customer satisfaction

· Respond efficiently and accurately to customer complaints

· Regularly review product quality and research new vendors

· Organize and supervise shifts

· Appraise staff performance and provide feedback to improve productivity

· Estimate future needs for goods, kitchen utensils and cleaning products

· Ensure compliance with sanitation and safety regulations

· Manage restaurant’s good image and suggest ways to improve it

· Control operational costs and identify measures to cut waste

· Create detailed reports on weekly, monthly and annual revenues and expenses

· Promote the brand in the local community through word-of-mouth and restaurant events

· Recommend ways to reach a broader audience (e.g. discounts and social media ads)

· Train new and current employees on proper customer service practices

· Implement policies and protocols that will maintain future restaurant operations

Requirements and skills

· Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role

· Proven customer service experience as a manager

· Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

· Familiarity with restaurant management software

· Strong leadership, motivational and people skills

· Acute financial management skills

· BSc degree in Business Administration; hospitality management or culinary schooling is a plus

Start Date: Immediate

Duration: Full Time

Interested applicants, please send your resume.

We thank all applicants for their interest,

However, only shortlisted candidates will be contacted.

Thank you for your kind understanding.

We are currently looking for a talent to perform private dinning service for high net-worth guests. At the same time able to provide concierge services for the clubhouse.

Responsibilties

1. To provide private dinning and conceirge service for private members and VIP guests

2. Work with a range of private chefs depending on the type of cuisine for bigger group private event

3. Ability to provide private dinning services for small group of guests

4. To provide conceirge service for guests at clubhouse.

Requirements:

1. Had proven work or internship experiece in restaurants

3. Bilingual in both English and Chinese

4. Able to work fleixble hours especially afternoon to evening shift.

Join us at RB Food Group, where we offer a dynamic environment where talent thrives, supported by opportunities for growth, competitive compensation, and a commitment to excellence in the excellent service and culinary arts.

What you will be doing?

You may be required to perform the following, but not limited to:

• Assist Restaurant Manager to oversees daily restaurant administration including finance, budgetting, opening/closing administration, service floor plans, daily walkthroughs, etc.
• Overall responsibility for the efficient running and profitability of the restaurant.
• Plans, executes and communicates all promotions and company information effectively and efficiently
• Ensures that all team members are educated on our products and services.
• Liaison for FOH team and culinary team for operational and administrative matters.
• Hiring, training, and managing restaurant staff.
• Ensuring compliance with health and safety regulations.
• Developing and implementing strategies to achieve sales and profitability targets.
• Managing inventory and controlling food costs.
• Handling customer inquiries and resolving complaints.
• Overseeing the preparation and presentation of food and beverages to ensure high quality.
• Monitoring and maintaining restaurant cleanliness and hygiene standards.
• Implementing marketing and promotional activities.
• Developing and maintaining positive relationships with suppliers and vendors.
• Conducting regular inspections and evaluations of the restaurant's operations.
• Creating and maintaining budgets, financial records, and payroll.
• Planning and coordinating menus and special events.
• Analyzing sales data and devising effective strategies to increase revenue.
• Conduct meetings and coordinate reporting activities to Management

What are we looking for?

• Proven work experience as an Assistant Restaurant Manager or equivalent in F&B or Hospitality roles
• Fantastic communication skills and the ability to work as part of a team
• Takes pride in creation and has attention to detail
• Always looking for ways to get things done and do things better
• Passionate about the cuisine and offer inputs to create a better experience
• Flexible to adapt to shift requirements for special events and/or outlet requirements
• Ability to lead and be a teamplayer
• Excellent communication and interpersonal skills
• Strong problem-solving and decision-making skills
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• Flexibility to work on weekends, holidays, and evenings
• Previous experience in the restaurant industry
• Knowledge of food safety regulations and standards
• Proficiency in computer systems and software such as POS systems and Microsoft Office
• Experience with Sevenrooms is preferred
• Knowledge about alcoholic beverages and wine services is preferred
• Ability to maintain a high level of professionalism and customer service

What you will get?

• Staff meals
• Late night transport
• A positive work environment
• A company that is passionate about our food and people
• The opportunity to develop and grow with the brand

• Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
• Meeting planned sales goals.
• Setting individual sales targets with the sales team.
• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance of the sales team.
• Coordinating with marketing on lead generation.
• The ongoing training of your salespeople.
• Developing your sales team through motivation, counseling, and product knowledge education.
• Promoting the organization and products.
• Understand our ideal customers and how they relate to our products.
• Bachelor’s degree in business or related field.
• Experience in planning and implementing sales strategies.
• Experience in customer relationship management.
• Experience managing and directing a sales team.
• Excellent written and verbal communication skills.
• Dedication to providing great customer service.
• Ability to lead a sales team.

Job Description

• Ensures the efficient and profitable management of the restaurant
• Keeps the General Manager up to date with relevant issues in the restaurant and gets their input and advice where necessary
• Ensures that the stock take figures are completed and accurate as per company requirements
• Covers for floor supervisors during emergency vacations and Ad-hoc leaves
• Observes compliance with the company’s policies and procedures, as well as governmental laws and regulations.
• Supervises the opening & closing of the restaurant
• Ensures the proper cleaning and lighting of all restaurant areas
• Supervises a daily check up on the smooth performance of all restaurant machinery and equipment
• Maintains safe working conditions for employees and customers; resolves safety concerns quickly
• Assists in the implementation of manpower retention plans, and in communicating recruiting needs to the HR Department
• Coaches and trains employees in order to improve performance and to achieve the department’s objectives and targets through on-the-job-training and daily meetings
• Manages the restaurant staff working schedules
• Motivates and develops staff, in order to encourage their professional development
• Evaluates the performance of all Restaurant employees ensuring that reviews are delivered to the HR Department on time
• Suggests to General Manager the proposed salary reviews, personnel actions, promotions and provides feedback to employees
• Handles guest problems and complaints
• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction
• Maintains an efficient ordering system to ensure that all necessary Restaurant and office supplies are available as needed
• Performs other duties pertinent to this job as assigned.

Requirements

1. Degree or advance diploma in Hotel & Restaurant management

2. Preferable with Hotel F&B or Chain stores management experience

3. Min 2 years’ experience as Restaurant General Manager

4. Experience and knowledge in Wine and Sake

5. Able to perform Shift work; including weekends and public holidays

6. Possess Fine Dining operation background

Job Title: Facultative & Treaty Claims Manager

Our Client: Public listed insurance company. In Singapore for more than 50 years. Excellent financial security rating.

Key Responsibilities:

• Oversee all stages of facultative and treaty reinsurance claims, from intake to settlement
• Conduct investigations and assess coverage according to policy terms
• Negotiate settlements to resolve claims promptly and fairly
• Maintain accurate claim records and prepare necessary reports
• Implement quality assurance processes and stay updated on regulatory changes

Requirements:

• Minimum Bachelor's degree in Insurance, Business Administration, Finance, or related field
• Minimum 8 years of reinsurance claims management experience, including 3+ years in a leadership role
• Proficiency with claim processing systems, software, and Microsoft Office
• Good analytical, negotiation, and communication skills
• Detail-oriented with the ability to manage multiple tasks in a fast-paced environment

Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep.

JO Reference: JO-240802-360135

Ranked top 20 most attractive employers in Singapore - The Straits Times Singapore's Best Employers 2024

The appointee will plan, implement and oversee Addition & Alteration (A&A) works in SP Campus.

Responsibilities

You will be responsible for the following:

• Manage the full spectrum of project cycle which covers planning, consultation with users and authorities, preparation of tenders and management of external contractors and consultants
• Oversee and manage contract administration matters such as processing payment claims, assessing the need for variation works, extension of time, loss and expense, final accounts and handling of contractual disputes.
• Lead and manage site staff, consultants and contractors including conducting of design reviews and value management sessions to ensure optimisation of engineering designs that promotes sustainability, construction productivity and safety.
• Coordinate matters related to statutory requirement of buildings on campus
• Manage changes to project scope and project schedule.
• Plan and facilitate project meetings and ensure all follow-up action is taken in a timely manner

Requirements

• Relevant qualifications in Building Science, Engineering (Civil, Mechanical or Electrical) or related discipline.
• Preferably 5 years of relevant project management experience in Civil & Structural works or Mechanical & Electrical works.
• Experience in Public Sector procurement procedures and regulatory requirements will be an advantage.
• Experience in leading project development teams, contract administration, resolving design & site issues.
• Self-motivated, resourceful, a good team player and able to multi-task.
• Certification as Licensed Electrical Worker, Fire Safety Manager and/or GMA/ GMAP/ GMAAP will be an advantage.

Summary of Job:

Guest Relations & VIP Services Manager's responsibilities include leading and overseeing the VIP team's overall coordination from pre-arrival to the departure of VIP guests. Ensure compliance with Job description, daily job completion.

To provide coaching, mentoring and administrative functions in the operational guest-facing areas of the property while developing one’s own exposure to the multi-faceted hotel environment both administratively and operationally with a view toward a senior operations role within PPHG properties.

The manager has a creative mindset to propose new ideas to promote luxury services to our guests. The manager cultivates a positive working relationship with other departments to ensure a smooth preparation for the VIP guest's stay. The manager keeps in touch with Pan Pacific DISCOVERY Loyalty members to maintain a good relationship.

Key Responsibilities:

• Ensure that daily VIPs, CIPs and Loyalty members' arrivals are prepared and handled by the VIP Services team with professionalism and receive the highest level of professional service and warm welcome. Rooms are inspected and all welcome amenities are placed in the room before arrival.
• Work closely with relevant departments to attain a high level of coordination to ensure the seamless arrangement for the VIP guests' stay.
• Constantly seek creative and innovative ideas to elevate service offerings and surprise guests.
• Ensure VIP Services team operates with a sales attitude and all associates are aware of sales opportunities within the hotel, which will assist with revenue maximization.
• Keep Senior Management informed of any risk or opportunity in relation to any guest experience or inter-action.
• Support the Front Office Manager and collaborate closely with the Front Office Educator to ensure the effective implementation of a comprehensive education plan for the VIP Services team, aimed at developing all associates to their fullest potential.
• Develop and maintain a high level of communication relating to business opportunities between the Front Office and other operational departments.
• Ensure the VIP Services SOPs are up-to-date, and the team reads through and complies with the standards.
• Attend Weekly Group Advice meetings to take note of any information related to VIP guests. Share the information with the team and ensure they are followed through to prepare for the arrival.

Guest Relations

• Achieve positive outcomes from guest queries in a timely and efficient manner.
• Assume the responsibility to notice when guests are unsatisfied and use their best judgement to suggest resolutions to convert service failure into a memorable hotel experience.
• Ensure that Assistant Front Office Manager & Front Office Manager are fully aware of any relevant feedback from guests and/or other departments.
• Anticipate and appreciate the needs of guests to better cater to their needs.
• Always look for alternatives or best solutions to achieve guests' queries/ preferences.

Qualifications:

• Minimum 5 years’ experience in Front office operations holding a Managerial role for at least 1 year.
• Advanced knowledge and experience in the front office functions of Opera or equivalent Property Management Systems.
• Exposure and experience in HotSOS and LMS applications
• Advanced computer literacy and knowledge of Microsoft Office applications.
• Diploma/Degree from a recognized hospitality / tertiary institution
• A’ levels equivalent with at least 5 years hospitality supervisory/managerial experience and industry certification
• Strong operational leadership with an excellent customer service skill
• A good people manager with the ability to motivate a well-set team
• High level of both verbal and written communication
• Demonstrate high ability to handle complaints and challenges professionally
• Exposure with Opera, HOTSOS, LMS, FCS and other property management software is a must.

Join our team and be part of an extraordinary journey to provide the pinnacle of luxury and service to our valued guests.

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A luxury hotel in Singapore that escapes into a quiet garden enclave in the heart of the city – steps from Orchard Road shops and entertainment, and just minutes from the financial district. Enter a world that is intimate and exclusive, yet complete in every way, with award-winning dining and 24-hour fitness center. A warm, residential ambience showcases over 1,500 Asian art pieces, and thoughtful Four Seasons care elevates every moment.

About the role

Assistant Restaurant Manager (Jiang-Nan Chun)

To support the seamless daily operations of the restaurant, which includes maintaining exceptional service standards among team members, inspiring and engaging team members, overseeing employee relations, facilitating communication across all levels of staff, promoting career growth opportunities, ensuring compliance with wage and hour regulations, conducting training sessions, and addressing other operational needs at Jiang-Nan Chun.

What you will do

Supporting the Restaurant Manager in leading our Jiang-Nan Chun team to deliver exceptional dining experiences. Ensure adherence to all policies, procedures/standards, and training programs while fostering a positive work environment to achieve company objectives. Maintain cleanliness and functionality of front-of-house equipment, oversee employment performance appraisals, and address guest issues promptly. Manage service manpower planning, stock control, and maximize sales opportunities with comprehensive menu knowledge. Facilitate communication within the front-of-house team, and oversee new hire onboarding and training. Manage cash handling procedures, implement health and safety regulations, and contribute to smooth restaurant operations while upholding unparalleled standards of presentation and service.

What you bring

• Minimum of 2 years of service experience in a luxury hotel or Michelin restaurant, including 1 year in a supervisory role.
• Demonstrates extensive F&B service and operations expertise with a strong emphasis on VIP customer service.
• Excels in problem-solving and innovative thinking, fostering a team-oriented management style with an emphasis on open communication.
• Skilled in building and maintaining relationships across departments and with guests.
• Possesses administration knowledge in F&B operations and quality management, proficient in Microsoft Office programs.

What we offer:

With a culture built on mutual respect, a growing world of opportunities and an environment that supports the personal drive for excellence, a Four Seasons career can be exceptionally rewarding.

• Career growth opportunities
• Unique strong culture
• Best-in-industry training
• Complimentary stays at Four Seasons properties (based on availability), with discounted meals
• Paid holidays/vacation
• Dental and medical/life insurance
• Employee service awards/Birthday Gift
• Annual employee party/social and sporting events
• Complimentary meals in dedicated employee restaurant

Schedule & Hours:

This position requires a person with a flexible schedule and the ability to work on a rotating split-shift basis, including weekends, and holidays