Total 21 pr media communications job vacancies in F&B / Tourism / Hospitality category in sg office robinson road

FT Kitchen Assistant Needed / Buangkok / Up to $3200 / Singaporean and Singapore PR only!

FT Kitchen Assistant Needed

Location: Buangkok

Type: Full-Time Position

Responsibilities:

- Assist with food preparation and cooking.

- Maintain cleanliness and organization of the kitchen.

- Wash dishes and kitchen equipment.

- Support chefs with various tasks.

Requirements:

- Preparing Of Ingredients

- Packing of food, taking order

- ⁠Other adhoc duties

- ⁠Need to work weekends

What We Offer:

- Competitive pay.

- Growth opportunities.

- A supportive work environment.

Interested applicants may apply here or WhatsApp 85881419

Singaporeans & PRs only!

Gladwin Teo Jian Rong

EA No. 23C1599

EA Personnel no. R1768774

We are seeking an experienced and creative F&B Marketing and Communications Manager to join our lifestyle brands: Smoke & Mirrors cocktail bar and Yàn Cantonese restaurant.

Your mission is to utilise your analytical skills and commercial acumen to lead the charge on all things marketing communications and be the driving force behind boosting brand visibility, revenue, and overall success.

Roles & Responsibilities

• Responsible for the development and implementation of marketing and communications plan and media relations strategies to increase brand awareness.
• Build strong relationships and foster cross-team collaboration with internal departments and external agencies to ensure timely and smooth execution of marketing plans.
• Manage online channels including timely, accurate updates and engaging content on social media and brand websites.
• Work closely with the in-house creative to oversee the development and production of marketing and promotional collaterals including menus, EDMs, posters, sales tools (brochures, presentations) for events and weddings.
• Work directly with external resources such as freelancers and marketing agencies to create content for digital platforms and media relations strategy for each respective brand.
• Plan and execute advertising campaigns using content library to increase traffic and sales opportunities.
• Monitor and share campaign plans with the operations team and other departments on a regular basis to ensure cohesiveness to produce effective strategies.
• Identify potential markets, propose and facilitate partnerships, barter deals, sponsorships and events that support business objectives events.
• Lead market research to assess viability of current and existing products/services and establish beneficial pricing strategies for takeaway/gifting products, menus and promotions.
• Ensure information and content on owned and external channels are accurate, up-to-date and align with brand guidelines.
• Measure, monitor and report on effectiveness of marketing and media relations efforts; ROI on marketing and PR spend; key performance indicators, which include media impressions, share of voice on owned and earned channels.

Other requirements

• At least five years of working experience in a marketing, communications or branding role.
• Demonstrated ability to build narratives and deliver quality communications at short notice.
• Able to turn data into insights to fuel sales through communication.
• Unparalleled written and verbal communication skills with the ability to adapt to a variety of writing styles.
• Positive and get-it-done attitude with a willingness to pivot quickly to changes.
• Experience with platforms - Facebook, Instagram, LinkedIn, Google Analytics, Google Ads and Meta Ads Manager preferred.
• Good to have experience managing PPC campaigns.
• Being bilingual would be preferred, with a high proficiency in English and working proficiency in Mandarin.

If this role excites you, send in your interest to us today!

FT Kitchen Assistant Needed

Location: Buangkok

Type: Full-Time Position

Responsibilities:

- Assist with food preparation and cooking.

- Maintain cleanliness and organization of the kitchen.

- Wash dishes and kitchen equipment.

- Support chefs with various tasks.

Requirements:

- Preparing Of Ingredients

- Packing of food, taking order

- ⁠Other adhoc duties

- ⁠Need to work weekends

What We Offer:

- Competitive pay.

- Growth opportunities.

- A supportive work environment.

Interested applicants may apply here or WhatsApp 85881419

Singaporeans & PRs only!

Gladwin Teo Jian Rong

EA No. 23C1599

EA Personnel no. R1768774

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Lead and manage the Advancement Communications team of 3 specialists in the field of marketing communications, annual giving and campaign operations.
• Lead and oversee the execution of an integrated Advancement marketing and communications strategy that makes a compelling case for philanthropy and engagement for a wide variety of constituencies and stakeholders, including SMU students, faculty, and staff.
• Drive all communications & marketing work plans for the department to ensure continuity and consistent messaging across gift announcements, newsletters, event collaterals, corporate branding and donor reports.
• Oversee the implementation of an advancement plan to meet annual fundraising targets with organizational strategic objectives and budget for the Annual Giving Portfolio.
• Partner with colleagues across campus, including leadership at Schools/Institutes/Centers, to strategically position key Advancement initiatives and further enable a culture of philanthropy across the organization.
• Work with fundraisers on structuring gift proposals, and collating information for opportunities that support the development of the fundraising pitches.
• Work closely with the Head, Stewardship & Advancement Services on communications matters relating to major donor engagement activities, quarterly cultivation events, campaign recognition initiatives, and support for SOCIs stewardship programmes.

• Bachelor's or Master's degree with at least 10 years' of work experience.
• Extensive experience with fundraising, communications or related fields, particularly in a higher education environment.
• Experience with managing staff, as s/he will be managing a team of communications and annual giving specialists.
• Proven track record in creating clear, persuasive content across various platforms (especially top-quality gift opportunity offerings), with a deep understanding of diverse audiences and how to communicate effectively with them.
• Experience in donor relations and stewardship is a bonus to work cross-functionally with the Head, Stewardship and Advancement Services. Able to understand how to create synergies between these functions to provide an outstanding experience to SMU donors and beneficiaries.
• Proficient in Mandarin, both written and verbal communications to facilitate content development for different segments of the donor network.
• Operates with a high level of discretion and ethics.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

KidSTART Singapore Ltd. (KSL) is a non-profit organization, incorporated as a Company Limited by Guarantee under the Ministry of Social and Family Development (MSF) in Sep 2020 to support low-income families with children 0-6 years old in child development, especially through the KidSTART programme.

Description

Corporate Communications will be in charge of sharing and safeguarding information to internal and external audiences / stakeholders and engage them in a bid to manage brand perception and organization’s goals. Using corporate communications, the team aims to champion a strong branding image of giving children a good start in life and as thought leaders in the Early Childhood Development sector while maintaining a positive reputation within both social service and early childhood sectors and bridge information gaps between KidSTART and Ministries.

Key Responsibilities

Corporate Branding

• Build, maintain & safeguard KSL’s corporate reputation by creating favourable messaging around KidSTART, and lead with good reputation, internally and externally.
• Manage Crisis Communications and Communication protocols within internal and external stakeholders.
• Be the custodian of KSL’s corporate identifiers (eg: Logo, tagline), branding tools and collaterals.
• Dissemination & enforcement of branding guidelines with KSAs and partners.

External & Internal stakeholder engagement

• Maintain good relations and oversee communications between government stakeholders and internal teams (eg: HR & IT, MSF/ComLink & ECDA)
• Support all external engagements that KSL is engaged or involved in (eg: Conferences & Panel discussions, ECC, SSDB).

External & Internal communications

• Lead, coordinate and translate formal / corporate related communication reporting & articles. (eg: Annual reports, Journal articles, Researches)
• Work with internal teams to come up with a system & content to communicate corporate information within the organization.
• Formulate and uphold communication policies.

Competencies

• Degree holder with at least 5 years of relevant working experience in the social service or non-profit sector or related sector
• At least 5 years of corporate communication experience
• Able to lead and handle projects timely and effectively with an eye for details
• Excellent independent team player with good interpersonal and communication skills.
• Good facilitation skills and ability to engage and influence different stakeholders.
• Translator for Malay reporting/articles. Proficiency in Malay is an advantage.

We're looking for a friendly and efficient team player to join us at Katong!

If you have a warm, helpful attitude, and can handle multiple tasks with ease, we’d love to hear from you!

• Good Career Growth and Personal Development
• Coaching and Training
• Convenient location (Walking distance from Marine Parade MRT)

The internship will offer:

• An exciting opportunity to get an insight to a heritage bakery
• Dedicated mentorship
• Be involved about sharing about one of Singapore's food heritage brand

Duties

• Assist Marketing & Sales Executives with regards to communications strategies and plans
• Photography, if required
• Copywriting, if required
• Coordinate and schedule meetings
• Provide support to the sales team
• Perform Administrative and Data Entry duties
• Provide administrative/secretarial support to the Director, if necessary
• Assist the Director daily tasks and follow up closely
• Other Ad-hoc duties apply if needed

Requirements

• No experience required, training provided
• Min O Levels
• Strong passion for pastries and community-oriented
• Possess a positive attitude to learn and grow with the company
• Team player and able to work well with all levels

Working Hours

• 10 - 5pm
• 5 day work week
• Working Days: Flexible (one weekend required)

Interested candidates who wish to apply for this position, please click APPLY NOW or email an updated copy of your resume/cv to [email protected]

We regret that only the shortlisted candidates will be notified.

About the Role:

The Communications & Marketing Executive plays a vital role in promoting Practice and its programmes, as well as advocating for the value and importance of Singapore theatre by crafting compelling marketing campaigns and fostering strategic partnerships. Reporting to the managers/lead of the department, you'll work closely with internal and external stakeholders to achieve our organisational goals and objectives, ensuring the success of our diverse programmes and initiatives.

What You'll Do:

• Assist the team in brainstorming and executing marketing and publicity strategies for sales, ticketing, and promotions.
• Develop and execute comprehensive marketing communication plans across various communication channels, including direct marketing, digital marketing, advertising, etc.
• Assist in creating marketing materials, preparing reports, and analysing campaign results.
• Assist the team in developing and managing timelines and project plans for various marketing and publicity initiatives. This includes:

1. Setting realistic deadlines for each phase of the project
2. Identifying and managing dependencies between tasks
3. Monitoring progress and making adjustments as needed

• Manage social media strategy and content calendar. Work closely with the team to create content, schedule and publish content consistently, track and analyse key metrics to provide feedback, and respond and engage with the online community.
• Develop and foster strategic partnerships with like-minded organisations for increased publicity.
• Collaborate with various stakeholders to maintain consistent brand messaging.
• Attend regular meetings and contribute ideas and insights to achieve marketing and sales targets.
• Communicate effectively with partners and audiences, handle inquiries professionally, and gather feedback for improvement.
• Provide administrative support to team members as needed.

Who You Are:

• You are passionate about theatre and the performing arts.
• You possess excellent communication and interpersonal skills.
• You have strong organisational and time management skills.
• You are creative, resourceful, and a team player.
• Experience in marketing, communications, or a related field is preferred.
• Proficiency in social media platforms and digital marketing tools is a plus.

1. Job Functions:

• Develop social media content plans that are consistent with the company’s brand identity.
• Create consistent, meaningful content on all social media platforms, including writing and editing social media posts, improving donor engagement, and promoting social media campaigns.
• Manage daily social media posts across all social media platforms.
• Communicate with social media followers, including responding to queries in a timely manner.
• Develop and manage social influencer programs and attend social influencer events.
• Using analytical tools such as Google Analytics, Hootsuite Pro, and Meta Business Suite, Asana, Trello to monitor and evaluate the company’s social media presence, marketing management and performance.
• Prepare monthly reports on social media marketing efforts.
• Suggest recommendations to adjust the social media marketing strategy for optimal results.
• Staying up to date on best practices and emerging trends on social media.
• Capture high-quality photos and videos to create visually appealing digital media content.
• Editing photos and videos to align with the company’s brand and marketing strategies.
• Create graphics and visuals for social media, website, and other digital platforms.
• Develop and implement design concepts for various digital media projects, ensuring a cohesive look and feel.
• Plan and execute social media campaigns that incorporate multimedia elements, such as photo shoots and video productions.
• Utilize design software and tools like Adobe Premiere Pro, Lightroom, Photoshop, Illustrator, etc to create engaging multimedia content.
• Staying current with digital media trends and technologies to continuously improve content quality and engagement.

2. Candidate Requirements

• Bachelors Degree or Diploma in Arts, Communications & Public Relations
• 2 years of relevant working experience
• Proficient in Microsoft Office
• Excellent command of English, both written and spoken.
• Strong interpersonal and communication skills to work with stakeholders of all levels across the organisation
• Conscientious and meticulous with organisational skills.
• Familiar with corporate communication functions

3. Working Hours

5 days work

4. Work Location

1 Joo Chiat Complex

**Disclaimer: Only shortlisted candidates will be contacted.

We are seeking an experienced and creative F&B Marketing and Communications Manager to join our lifestyle brands: Smoke & Mirrors cocktail bar and Yàn Cantonese restaurant.

Your mission is to utilise your analytical skills and commercial acumen to lead the charge on all things marketing communications and be the driving force behind boosting brand visibility, revenue, and overall success.

Roles & Responsibilities

• Responsible for the development and implementation of marketing and communications plan and media relations strategies to increase brand awareness.
• Build strong relationships and foster cross-team collaboration with internal departments and external agencies to ensure timely and smooth execution of marketing plans.
• Manage online channels including timely, accurate updates and engaging content on social media and brand websites.
• Work closely with the in-house creative to oversee the development and production of marketing and promotional collaterals including menus, EDMs, posters, sales tools (brochures, presentations) for events and weddings.
• Work directly with external resources such as freelancers and marketing agencies to create content for digital platforms and media relations strategy for each respective brand.
• Plan and execute advertising campaigns using content library to increase traffic and sales opportunities.
• Monitor and share campaign plans with the operations team and other departments on a regular basis to ensure cohesiveness to produce effective strategies.
• Identify potential markets, propose and facilitate partnerships, barter deals, sponsorships and events that support business objectives events.
• Lead market research to assess viability of current and existing products/services and establish beneficial pricing strategies for takeaway/gifting products, menus and promotions.
• Ensure information and content on owned and external channels are accurate, up-to-date and align with brand guidelines.
• Measure, monitor and report on effectiveness of marketing and media relations efforts; ROI on marketing and PR spend; key performance indicators, which include media impressions, share of voice on owned and earned channels.

Other requirements

• At least five years of working experience in a marketing, communications or branding role.
• Demonstrated ability to build narratives and deliver quality communications at short notice.
• Able to turn data into insights to fuel sales through communication.
• Unparalleled written and verbal communication skills with the ability to adapt to a variety of writing styles.
• Positive and get-it-done attitude with a willingness to pivot quickly to changes.
• Experience with platforms - Facebook, Instagram, LinkedIn, Google Analytics, Google Ads and Meta Ads Manager preferred.
• Good to have experience managing PPC campaigns.
• Being bilingual would be preferred, with a high proficiency in English and working proficiency in Mandarin.

If this role excites you, send in your interest to us today!

ADMIN & SOCIAL MEDIA ASSISTANT

Industry: Sports

Working Location: Work from Home

Working Hours: 5.5 days - Mon to Fri - 9am to 6pm / Sat - 9am to 1pm

Salary Package: $2,500 to $3,000 (depending on experience)

We are looking for a passionate Junior Sous Chef to join our team.

Responsibilities include planning and managing food preparation. Assisting the Head Chef in planning menus, training new staff, and recording inventory. Experience in Asian Fusion cuisine. Familiar with sanitation regulations and inventory management.

Duties and responsibilities

• Ensuring that all food is of excellent quality and served in a timely manner
• Coordinating kitchen staff, and assisting them as required
• Training staff to prepare and cook all the menu items
• Inform wait staff about daily specials
• Ensure appealing plate presentation
• Taking stock of ingredients and equipment, and placing orders to replenish stock
• Provide monthly inventory report to management
• Enforcing safety and sanitation standards in the kitchen
• Receiving feedback and making improvements where necessary

Required Skills and Abilities

• Passionate about food and learning new recipes
• Excellent communication and interpersonal skills
• Great inventory management skills
• An excellent understanding of kitchen operations
• Able to handle multiple roles within the kitchen
• Must be able to work days, evenings, and weekends as necessary

Qualifications

• Culinary school degree / diploma.
• Experience working in an established restaurant as junior sous-chef.
• Advanced knowledge of the culinary arts
• Perfectionism in sanitation and quality control
• Portfolio of creative, unique dishes
• Food safety and handling certified
• Valid vaccination that is a requirement of the job

Direct Reports to

• Head Chef

We are looking for a creative individual who has a good eye for design and a passion for translating ideas into impactful visual content to communicate the vision, mission and goals of our church. This Communications & Media Executive will work closely with the Pastoral Team and Communications Committee to develop and execute integrated communication strategies for church-wide announcements and publicity of key ministries – both internally and externally to the general public.

ROLES AND RESPONSIBILITIES

Communications Strategy

● Develop and implement effective communication strategies to:

○ Engage the congregation and neighbourhood

○ Expand the church’s online presence

● Support the launch of any publicity or digital campaigns for church-wide events/programmes and other projects as needed

● Evaluate and track engagement across all communications channels, providing regular reporting

Content Development

● Work with Pastors & Communications Committee to:

○ Curate content and communicate church messages throughout the year

○ Plan and maintain content calendar, leveraging online and offline channels

● Manage the design, copywriting, editing and production of all church communications, including the bulletin, service slides, notice boards, website, social media, brochures, newsletters, videos, etc. in both English and Mandarin

● Work with Worship & Music Ministry to livestream services and archive service recordings

● Ensure consistency of messaging and tone across touchpoints

Channel Management

● Manage the church’s communications channels, including preparing and maintaining up-to-date content across:

○ Church website

○ Church social media accounts (e.g. Facebook, Instagram, WhatsApp, etc.)

○ Google Maps

○ Video sharing platforms

○ Email newsletter

○ Any other future new channels

General Duties

● Work closely with Communications Committee Chairperson on other projects as assigned

● Assist with church administrative work when required by supervisor

REQUIREMENTS

● Degree/Diploma in Communications, Media or related disciplines with at least 2 years’ experience in marketing, communications, or other related fields

● Proficient in Microsoft Office and digital media communications tools (e.g. Canva, Facebook, Instagram, WhatsApp, Telegram, YouTube, Slideshare, etc.)

● Working knowledge of relevant technologies and current trends in digital/social media, ability to use ProPresenter, Wix or Squarespace is a plus

● Excellent English verbal and written communication skills, ability to understand Mandarin will be beneficial

● Self-motivated, resourceful and meticulous, a proactive and quick learner with the ability to work well in teams

● Ability to work half-day on Sundays (i.e. off day is during the week)

Please email your resume to [email protected] and shortlisted applicants will be contacted.

1. Job Functions

Public Relations

• Work with internal and external stakeholders for coverage of publicity of any events and programmes.
• Preparing media releases, press releases, speeches and content for CEO/Executive Director and other related parties.
• Create and cultivate relationship with key media representatives
• Outreach to corporate and individual donors through regular communications and engagement.
• Work with internal departments to support public outreach and grow existing donor relations
• Manage and update donor’s database in a timely manner

Events

• Identifying Pertapis’ requirements and expectations for each event.
• Brainstorming and implementing event concepts and themes.
• Preparing event budgets and processing invoices.
• Researching and booking venues.
• Organizing suppliers, caterers, staff, and entertainment.
• Coordinating all logistical elements of the event.
• Managing set-up, tear-down, and clean-up operations.
• Anticipating attendee needs and making preparations against potential risks.
• Developing post-event reports on the effectiveness of each event.

2. Candidate Requirements

• Minimum Degree / Diploma in Communications, Public relations, Events management, or related field. With 1- 2 years experience.
• Good command in English and Malay
• Successful candidate will require to write a Press Release or a short speech
• Excellent organizational skills with the ability to multitask under pressure.
• Strong communication and interpersonal skills.
• Creative, out-of-the-box thinking.
• Ability to lead a large team and delegate tasks effectively.
• Meticulous attention to detail

3. Work Schedule

5 days work week

Monday to Friday - 9am to 6pm

**Disclaimer: Only shortlisted candidates will be notified.

Job Description & Requirements

This contract position is responsible for supporting the implementation of sales & marketing activities, events and achieving results for clients in the tourism and hospitality sectors. The responsibilities include conducting research, writing, maintaining and tracking account information, and compiling reports.

Responsibilities:

• Maintain regional clients lists for sales teams, ensuring that they are up to date and contain accurate and relevant information based on research, interviews, etc.
• Track sales/marketing opportunities for sales/marketing team’s clients including editorial calendars, events and awards programs.
• Assist in handling special regional onsite and hybrid events such as CruiseWorld Asia, Readers’ Choice Awards and Meetings & Conventions Asia Connections.
• Liaise with the team for logistics and operational requirements.
• Work closely with event vendors and keep tab on timelines for clear and timely delivery of all materials and services required for all events.
• Follow up with any client and vendors tasks from time to time.

Skills:

• Be proficient in all areas of writing including monthly and weekly reports, email communication, letters, sales kits, newsletters etc.
• Manage time efficiently in relation to campaigns, prioritizes tasks and manages the achievement of performance objectives.

Qualifications:

• Currently pursuing / possess a Diploma/Degree or BS/BA in Business or Marketing
• Be well versed in MS Word, MS Excel, PowerPoint and internet research experience.
• Preferably, some exposure in events & digital marketing.
• Have a strong interest in Tourism, hospitality and events management.

Position requires incumbent to commit himself/herself minimum for 3 - 4 months and may extend further dependent on performance.

1. Job Functions:

• Develop social media content plans that are consistent with the company’s brand identity.
• Create consistent, meaningful content on all social media platforms, including writing and editing social media posts, improving donor engagement, and promoting social media campaigns.
• Manage daily social media posts across all social media platforms.
• Communicate with social media followers, including responding to queries in a timely manner.
• Develop and manage social influencer programs and attend social influencer events.
• Using analytical tools such as Google Analytics, Hootsuite Pro, and Meta Business Suite, Asana, Trello to monitor and evaluate the company’s social media presence, marketing management and performance.
• Prepare monthly reports on social media marketing efforts.
• Suggest recommendations to adjust the social media marketing strategy for optimal results.
• Staying up to date on best practices and emerging trends on social media.
• Capture high-quality photos and videos to create visually appealing digital media content.
• Editing photos and videos to align with the company’s brand and marketing strategies.
• Create graphics and visuals for social media, website, and other digital platforms.
• Develop and implement design concepts for various digital media projects, ensuring a cohesive look and feel.
• Plan and execute social media campaigns that incorporate multimedia elements, such as photo shoots and video productions.
• Utilize design software and tools like Adobe Premiere Pro, Lightroom, Photoshop, Illustrator, etc to create engaging multimedia content.
• Staying current with digital media trends and technologies to continuously improve content quality and engagement.

2. Candidate Requirements

• Bachelors Degree or Diploma in Arts, Communications & Public Relations
• 2 years of relevant working experience
• Proficient in Microsoft Office
• Excellent command of English, both written and spoken.
• Strong interpersonal and communication skills to work with stakeholders of all levels across the organisation
• Conscientious and meticulous with organisational skills.
• Familiar with corporate communication functions

3. Working Hours

5 days work

4. Work Location

1 Joo Chiat Complex

**Disclaimer: Only shortlisted candidates will be contacted.

KidSTART Singapore Ltd. (KSL) is a non-profit organization, incorporated as a Company Limited by Guarantee under the Ministry of Social and Family Development (MSF) in Sep 2020 to support low-income families with children 0-6 years old in child development, especially through the KidSTART programme.

Description of Division/Branch

Corporate Communications will be in charge of sharing and safeguarding information to internal and external audiences / stakeholders and engage them in a bid to manage brand perception and organization’s goals. Using corporate communications, the team aims to champion a strong branding image of giving children a good start in life and as thought leaders in the Early Childhood Development sector while maintaining a positive reputation within both social service and early childhood sectors and bridge information gaps between KidSTART and Ministries.

Responsibilities

Corporate Branding

• Build, maintain & safeguard KSL’s corporate reputation by creating favorable messaging around KidSTART, and lead with good reputation, internally and externally.
• Manage Crisis Communications and Communication protocols within internal and external stakeholders.
• Be the custodian of KSL’s corporate identifiers (eg: Logo, tagline), branding tools and collaterals.
• Dissemination & enforcement of branding guidelines with KSAs and partners.

External & Internal stakeholder engagement

• Maintain good relations and oversee communications between government stakeholders and internal teams (eg: HR & IT, MSF/ComLink & ECDA).
• Support all external engagements that KSL is engaged or involved in (eg: Conferences & Panel discussions, ECC, SSDB).

External & Internal communications

• Lead & coordinate formal / corporate related communication reporting & articles. (eg: Annual reports, Journal articles, Researches).
• Work with internal teams to come up with a system & content to communicate corporate information within the organization.
• Formulate and uphold communication policies.

Qualifications/Competencies

• Degree holder with at least 2 years of relevant working experience in the social service or non-profit sector or related sector.
• At least 2 years of corporate communication experience.
• Able to lead and handle projects timely and effectively with an eye for details.
• Excellent independent team player with good interpersonal and communication skills.
• Good facilitation skills and ability to engage and influence different stakeholders.
• Proficiency in a mother tongue language is an advantage.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for Office of Corporate Communications and Marketing (OCCM).
• Content and Social Media Strategy: Develop and execute comprehensive content and social media strategies that align with our brand's goals and values. This includes tailored strategies for each social media platform, influencer engagement, and leveraging social networks to drive qualified traffic to our brand sites.
• Social Content Creation: Oversee the creation of high-quality, timely content that responds to changing trends in social media. This includes managing the social editorial calendar, curating and creating content, and promoting it through social advertising.
• Social Media Intelligence and Measurement: Manage the budget for tools and platforms essential for effective social media marketing. Provide in-depth analysis and insights into the impact of social media channels on our overall marketing efforts, keeping the corporate marketing team updated on industry trends and best practices.
• Social Media Crisis Management: Monitor online brand mentions and potential crisis situations. Collaborate closely with the corporate communications team to address issues promptly. Manage customer communication through private messaging channels.
• Social Media Governance and Leadership: Develop and maintain a robust social media governance process. Educate internal stakeholders on best practices, content strategies, and brand application guidelines. Supervise and mentor content and social team members and student contributors.
• Stakeholder Engagement: Foster collaborative relationships with internal and external stakeholders to ensure alignment and consistency in messaging and branding.
• External Agency Management: Lead and motivate external agencies in developing innovative social media touchpoints that convey our key messages effectively. Ensure the quality of service and value for money.

• Degree in Journalism, Mass Communications, or a related field.
• Minimum of 5 years of experience in social media planning and community engagement, preferably in both agency and client environments.
• Strong understanding of digital and social media landscapes, including regional channel management, community engagement, governance, crisis communications, performance marketing, and measurement.
• Proficiency in digital and social media tools such as Drupal, WordPress, Google Analytics, Social Media Management Platforms, Social Listening Platforms, and Project Management Platforms.
• Exceptional copywriting skills; proficiency in design, photography, and videography is a plus.
• SEO expertise, including the ability to generate inbound links.
• Experience in influencer management and regional platforms such as WeChat, LINE, Tik Tok is a plus.
• Proactive, collaborative team player with excellent interpersonal and communication skills.
• Adaptable, detail-oriented, organised, and able to meet tight deadlines.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

About the Position:

We are seeking a creative and skilled candidate to join our team. The ideal candidate will have a strong foundation in WordPress development and a passion for creating responsive, visually appealing, and user-friendly websites. This role involves working closely with cross-functional teams to bring our digital projects to life.

Responsibilities:

WordPress Development:

• Create and customize WordPress themes to align with project specifications.
• Develop custom functionalities using PHP, HTML, CSS, and JavaScript.
• Ensure responsiveness and cross-browser compatibility of websites.

Interactive Website Development:

• Design and implement interactive elements and animations to boost user engagement.
• Use frontend technologies like JavaScript libraries and frameworks for dynamic and responsive UIs.

Mobile Responsiveness:

• Optimize websites for a seamless experience on various devices, focusing on mobile responsiveness.
• Conduct comprehensive testing for compatibility and functionality across different screen sizes.

Analytics Integration:

• Integrate and configure Google Analytics for tracking website traffic and user behavior.
• Implement Google Tag Manager and Facebook Pixel for efficient tracking and analysis.

Version Control:

• Use Git for version control to manage code repositories and collaborate with team members.

Frontend Technologies:

• Stay updated with the latest frontend technologies, trends, and best practices.
• Implement modern design principles to create visually appealing websites.

Collaboration:

• Collaborate with designers and marketing colleagues for seamless project execution.
• Provide input on design feasibility and technical aspects during planning.

Cross-Browser Compatibility:

• Ensure compatibility of all features and pages across different browsers.
• Resolve frontend issues related to browser variations.

Performance and Optimization:

• Optimize frontend performance for fast loading times and smooth interactions.
• Implement techniques like lazy loading to enhance website performance.

Security and Updates:

• Keep abreast of the latest WordPress updates and security patches.
• Implement security best practices to protect websites from vulnerabilities.

Continuous Improvement:

• Engage in continuous learning and professional development in emerging technologies and design trends.
• Contribute to the improvement of existing processes and workflows.

Qualifications:

• Proven experience in WordPress theme development and customization.
• Strong proficiency in PHP, HTML, CSS, and JavaScript.
• Demonstrated expertise in creating interactive websites with animations.
• Experience with analytics tools integration (Google Analytics, GTM, Facebook Pixel).
• Familiarity with Git for version control.
• Understanding of SEO best practices and website performance optimization.
• Strong problem-solving skills and meticulous attention to detail.
• Excellent communication and team collaboration skills.
• Ability to work independently and as part of a team.
• Good in social media posting and management.
• Knowledge in Videography and Video editing is a plus.

Job Description

Customer Relationship and Loyalty Program Management

· Design, develop, execute, and optimize data-driven CRM strategies to drive engagement, sales & loyalty program.

· Manage the company's Customer Database, ensuring data completeness, cleanliness, and accuracy.

· Develop and implement strategies to acquire new members and develop strategies for retaining and growing customers into loyal members.

· Conceptualize and implement plans for the generation of quality customer leads/footfalls using cost-effective mediums to meet the business objectives across key touchpoints.

· Thorough analysis to identify incremental sales opportunities and track the effectiveness Optimize CRM assets and relational content to drive customer engagement and loyalty of loyalty campaigns.

· Lead the communications of loyalty campaigns via Electronic Direct Mail (EDM).

· Work closely with internal departments such as retail, merchandising, e-commerce, and collection department to ensure smooth planning and execution of initiatives.

· Lead the communication for the loyalty program with external vendors.

· Data Security and Quality Audits: periodic audits of data & processes and ensure corrective actions.

· Perform other related duties, special projects, and assignments as required.

Marketing Communications

· Liaise with the internal department to communicate on promotions/activities.

· Create a Circular/Memo to inform Retail staff on promotions/activities.

· Perform other related duties, special projects, and assignments as required.

Malls Liaison

· Partnership with mall landlords to develop content and collaboration including events and programs for space activation.

· Liaison with mall on partnerships (Mall Promotions/Activities etc..)

· Perform other related duties, special projects, and assignments as required.

Job Requirements:

· Diploma/Degree in Business Administration, Marketing or any related field

· 2 years of experience in CRM, Marketing, Loyalty Program or related field is a must

· Retail and E-commerce experience will be advantageous

· Effective time-management and project-management skills

· Ability to prioritize responsibilities in line with business objectives

· Strong Organization and People Management skills

· Ability to understand marketing data, build reports, and summarize in a strategic way

· Ability to manage short and long-term deadlines effectively

· Well-developed written and verbal presentation skills

· Proactive and solution-oriented

· Strong knowledge of Word, Excel, PowerPoint

Only shortlisted candidates will be contacted

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to our company for our consideration

1. Job Scope
The Theatre Practice’s (PRACTICE) Communications & Partnerships department advocates the value
and importance of Singapore theatre through marketing, communications and relationships building.
You will work closely with the PRACTICE team as the communications partner on achieving the
company objectives.

You will be reporting to the Lead of Communications & Partnerships

● Works as an integral member of the Communications and Partnership Department
under the direction of the Department Lead
● Support Manager to ensure all areas related to marketing and publicity, sales and
ticketing are well-coordinated and meticulously executed.
● Attend regular marketing and programming meetings and provide feedback, insight,
analysis and ideas to achieve marketing and sales targets
● Provide administrative support to team members as and when required

2. Job Description

Port Folio: Marketing & Publicity

● Plan and implement holistic integrated marketing communications plans that
profile PRACTICE’s programmes and initiatives in line with organization
objectives. These strategies may encompass but are not limited to direct
marketing, digital marketing, advertising, promotions, event management,
audience segment engagement, etc.
● Assist in marketing campaigns from start to end performances and programmes
which may include direct marketing, digital marketing, advertising and
promotions, event management etc.
● Develop and execute dynamic and comprehensive social media content calendar.
● Establish strategic partnerships and marketing opportunities with like-minded
partners, arts groups, clubs and associations, media partners to maximise
publicity.
● Work closely with marketing services, public relations, internal and external
partners to ensure the branding presence of the company.
● Communicate with patrons and handle enquiries professionally, and generate
feedback on events and promotion to supervisors efficiently.
● Assist in collaterals development, pre and post campaign reports and analysis of
events and promotions. Management of ticket inventory and requests from various
stakeholders.

Position title: Senior Executive/ Assistant Manager, Partnership Communications & Stewardship

Reports to: Manager, Partnership Communications & Stewardship

Location: Singapore

Date: March - July 2024 (Contract Role)

About WWF-Singapore
World Wide Fund for Nature (WWF) is one of the world’s largest and most respected independent conservation organisations. WWF’s mission is to stop the degradation of the earth’s natural environment and to build a future in which humans live in harmony with nature. As one of WWF’s international hubs, WWF-Singapore supports a global network spanning over 100 countries. WWF Singapore works closely with local stakeholders towards a greener and more sustainable Singapore and the region around us. We work to address key conservation areas, such as climate change, sustainable finance, deforestation, illegal wildlife trade, marine conservation, and sustainable production and consumption, through collaboration, education and outreach efforts involving the community, businesses, and governments. For more information, please visit wwf.sg.

Overview of Partnerships Team / Unit

The Partnerships Team develops and builds partnerships and relationships that drive income to support WWF’s conservation goals. The team’s aim is to contribute significant, sustainable levels of philanthropic funding from 1) high-networth individuals (HNWI) 2) trusts and foundations, 3) companies to support the local (Singapore-based) and regional (mainly South-East Asia) conservation, sustainability and education programmes in order to advance WWF-Singapore’s mission.

The team works closely with the Senior Management Team and peers in Conservation, Communications, Sustainable Finance, and Accounting and Finance teams to effectively contribute to the implementation of WWF-Singapore’s partnerships and philanthropic strategy.

Major Duties and Responsibilities:

We are looking for an enthusiastic, self-motivated, people person with a positive attitude that could help manage and steward WWF’s partnerships. This is a maternity cover role and you will be working closely with our core team to drive long-term partnerships with new and existing partners as well as engaging them through different activities.

Primary Role in Stewardship & Communications (85%) Account Management & Relationship Building

• Multitask and manage medium to priority partnerships and ensure that existing partners are stewarded appropriately, resulting in profitable long-term partnerships.
• Maintain open lines of communication with partners and/or relevant stakeholders to foster strong relationships and ensure they are informed.
• Proactively identify partnership-related issues and challenges, communicate and implement timely solutions.
• Map partnership outcomes according to agreement terms and provide regular impact reporting to partners.
• Work with the relevant Project Team to ensure progress of partnership outcomes and deliverables are on track as per agreement.
• Responsible for managing, tracking and spending of funds received by certain partnerships, in close collaboration and alignment with the Project and Finance teams.
• Gather data and insights from the partnerships managed to be shared with the Stewardship Team for the development of long-term partnership strategies and retention plans.

Strategic Partnership Communications

• Work closely with the Partnership Communications lead on communications-related deliverables under partnerships.
• Work together with the Communications Team on development of thought leadership, PR & Media pieces for partnerships.
• To analyse, monitor and explore opportunities to communicate about partnerships through various channels.
• Co-lead the execution of the Annual Partnership Reports to recognise key partnerships and maintain transparency as part of network standards.
• Co-lead the development of the quarterly Partnerships Newsletter to communicate project updates and key highlights to the partnerships database.

Corporate Engagements

• Lead the planning and execution of community or employee engagement activities for corporate partners (eg. Green Talks, Workshops etc.).
• Work with relevant internal and external stakeholders to deliver engagements effectively.

Secondary Role in Engagements & Fundraising (15%) Business Expansion

• Support the Partnership development team with any business development activity as required.
• Identify new opportunities within existing partnership to expand the scope of work and raise more funding for WWF’s conservation work in Singapore and regionally
• Successfully renew existing accounts.
• Perform other duties as required.

Required Qualifications:

• Bachelor’s Degree in Business, Corporate Marketing, Events, Marketing or Communications or any other relevant field.
• Minimum 2-3 years experience in Agency, Corporate Marketing, Client Servicing and/or Event Management preferred.
• Previous work experience in an international NGO sector will be an advantage.
• Fluent verbal and written communication skills in the English language. Bilingual is a plus.

Required Skills and Competencies

• Possess strong account management or client servicing skills
• Adaptable and proactive in managing accounts with minimal supervision. Experience in budget management is a plus.
• Ability to plan workload, estimate timelines accurately and work autonomously in a fast-paced environment.
• Solution-oriented and ability to develop and maintain strong working relationships with internal and external parties of different levels and backgrounds.
• Great listening, negotiation and presentation skills.
• Ability to meet tight timelines and handle multiple projects while meeting the needs of project partners and stakeholders.
• Ability to work in an international and multilingual environment is essential.
• Familiarity with basic softwares such as Google Suites and Microsoft Word, Excel, PowerPoint. Experience using project management and integration tools (eg. Asana, Active Campaign etc.) is a plus.
• Basic design skills and knowledge working with Adobe softwares (eg. Illustrator and Photoshop) is a plus.

Working Relationships

Internal – Ensures intra and inter-department collaboration for the optimal use of resources and organisational alignment. Works closely with the Partnerships Team, and the wider Fundraising, Conservation and Communications Team to ensure partnership deliverables are executed in a timely manner and communicated well.

External – Works with various partners supporting WWF’s work. Coordinates with external vendors relating to events, trips, communication materials and as and when required.

This job description covers the main tasks and conveys the spirit of the sort of tasks that are anticipated proactively from staff. Other tasks may be assigned as necessary according to organisational needs.