Total 2,402 quality assurance executive job vacancies in F&B / Tourism / Hospitality category in Singapore

Our client, a leading MNC Oil and Gas company headquartered in Saudi Arabia, is embarking on a global expansion and is in search of a dynamic individual to join their largest subsidiary in the Asia region. As an Office executive, you will be a key player in supporting various business functions, contributing to the success of the team, and participating in the growth of this dynamic organization.

Key Responsibilities:

• Event management for Asia's most prestigious Oil and Energy industry conference.
• Maintaining accurate records for efficient business operations.
• Courier management to ensure timely and secure delivery of documents.
• Contract management to oversee agreements and ensure compliance.
• Travel management coordination for company-related trips.
• Procurement management to support the organization's supply needs.
• Occasional weekend work may be required.

Requirements:

• Diploma in procurement.
• Strong problem-solving skills.
• Good time management, attention to details
• Previous experience in event management is a plus.

Next Steps

• Click the "Apply Now" button to submit your application.
• Shortlisted candidates will be contacted.

Strictly Supervise and Comply to ALL SOPs in order to reduce wastage.

Responsible all staff work Progress with records and schedule for training.

Responsible all food costs, maintainance and expenditures control.

Responsible for staff development and works upgrade.

Supervise staff in food knowledge, storage and acceptable quality.

Strictly Comply and Execute ALL SOPs.

Supervise Kitchen operational SOP, hygiene, cleanliness, maintainance…

Supervise staff to ensure and comply with FIFO procedures.

Ensure all products comply to company's requirement and quality in achieving its maximum profitability.

Able to create new dishes in order to meet market needs and expectation.

Able to cook China Chinese Cuisine.

Our client is a Trading MNC, one of the leading players in the Oil & Gas sector. Due to business needs, they are now recruiting a Accounts Executive to be part of their Accounts team for ongoing transformation projects. They are located in the Town – easily accessible.

The Duties of Accounts Executive:

• Managing the entire account closing process, including the full spectrum of activities.
• Compiling financial analyses and reports for submission to headquarters and auditors.
• Maintaining and reconciling accounts on the balance sheet and general ledger.
• Assisting in the preparation for annual audits.
• Investigating and resolving discrepancies identified during audits, addressing account discrepancies, and ensuring compliance.
• Preparation of federal, state, local, and special tax returns.

Job Requirements:

• Min Degree in Accounting, Finance or other business-related field
• At least 3-5 years of full spectrum accounts experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume / cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte. Ltd.
• EA License No. 19C9682
• EA Reg. No. R2198636 (Oh Puey Xin)

Responsibilities:

• Handling AR and AP functions like data entry, processing payments and bookkeeping.
• Assist in all the daily administrative work include duly issue of invoices, quotation, collection of payment, filling, etc.
• Assist in preparing and generating monthly financial statements and supporting documents.
• Assist in preparing quarterly GST report.
• Handling HR related matters, staff claims, etc.
• Other ad hoc duties assigned.
• Only Malaysian & Singaporean will be shortlisted

Requirements:

• Minimum Diploma in Administrative/ Accounting or equivalent qualification.
• At least 2 years of bookkeeping experience.
• Previous bookkeeping experience in Construction industry advantageous.
• Proficient in Microsoft Office (Word/ Excel/ PowerPoint)
• Analytical and hands-on team player.

Responsibilities include:
-Assist in daily operations
-Ensure that the restaurant and kitchen is properly maintained and clean
-Oversee food preperations, presentation and storage to ensure food health and safety compliceny.
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

· Positive attitude and commitment to excellence

· Respective skills in functions to be performed

· Excellent interpersonal and communications skills

· Team work

· Willing to learn and able to work under pressure

· Experience in F&B Operations

· Preferably 5 years of previous experience in serving in restaurant

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Two MICHELIN-starred Saint Pierre is a modern French restaurant located at One Fullerton & we are looking for committed & experienced individuals to join our team.

Role Description

• As a F&B Executive, the incumbent will be assisting the Restaurant Manager in the day-to-day functions of the restaurant.
• A F&B Executive should be proactive and methodical, dispensing their duties with a smile to ensure that they provide efficient and excellent service to the guests at all times.
• The incumbent will take directions and guidance from the managers and operationalise all customer interactions, ensuring that all restaurant service standards and standard operating procedures are maintained.
• The F&B Executive will manage all customer interactions, including seating, recommending/upselling menu items, taking orders, fulfilling orders and servicing their needs as guests of the restaurant.
• The incumbent must assist in other operational functions including restaurant opening and closing duties, cleaning and clearing tables and other side duties, e.g. polishing glassware, filling condiments.
• A F&B Executive is expected to be a team player, stepping up to assist, support and lead other members of their team when necessary.

Requirements

• Degree in Hospitality, Restaurant Management, or other.
• Individuals with 1-2 years of experience in a fine dining restaurant/Michelin-starred establishment or similar setting.
• Passion to develop career in a fine dining restaurant.
• Able to work shifts, weekends and public holidays.

Send your resume to [email protected]

Responsibility

1. Establish, update and sustain effective implementation of the plant’s Food Safety (ISO 22000), Quality (ISO 9001), HACCP, Organic, and Halal Management Systems and its PRP prerequisite programs, certified by 3rd party certification bodies.

2. Responsible to support operations (incoming quality, production deviation management, non-conformance trouble-shooting), ensure products released meet statutory and regulatory requirements.

3. Drive continuous improvement by applying 7 QC tools in trouble shooting, problem solving and identify root causes of investigating non- conformities originated from suppliers, operations, internal/external audits and customer /consumer complaints.

4. Ensure compliance to CCP, OPRP and Quality Control Points as defined, coordinate non-conformity processes, i.e. product on-hold, re-inspection of rework / disposal of stock, and final disposition conclusion.

5. Raise CAR internally and externally should non-conformance and complaint arise, follow-up and ensure timely closed out of complaint investigation reports and nonconformance CAR, corrective actions are verified for effectiveness and closure.

6. Laisse with government agencies / certification bodies, i.e. SFA, HPB, MUIS, on all matters on product registration or plant certification information

7. Design and execute trial in plant scale, validate test protocols for new product, packaging and equipment.

8. Establish, update and maintain product formulation and specification, review and verify nutritional information, sensory and shelf life for new / market products

9. Evaluate and review acceptability of raw material / packaging from new suppliers

10. Foster cross-functional collaboration within the company and partnership with suppliers and customers to solve quality and food safety issues in ingredients, materials, products and packaging.

11. Co-ordinate, control and verify change in improvement initiatives of systems and processes, to achieve cost optimization and comply food safety and quality standards.

12. Conduct internal audit activities, to verify operation activities meet HACCP, GMP, hygiene / sanitary, ISO 22000 and ISO 9001 requirement periodically.

13. As Master Document Controller, formalize documents for Food Safety and Quality document and records as per documented information procedure, maintain record keeping.

14. Provide training (GMP Hygiene, HACCP and Food Safety) to Operations and Production staff

15. Conduct incoming raw material check, in-process QC check and finished product microbiological testing, review QA/QC reports for accuracy and compliance.

16. Ensure Quality KPI are met for areas of responsible

17. Any ad hoc tasks assigned by superior, and able to perform superior’s roles and responsibilities during his/her absence

Functional Skills and Capabilities required

1. Timely response to meet internal and external customer expectations to ensure high customer service level and satisfaction.

2. Adhere to service level agreements with other functions in alignment with Company’s vision, mission, values, goals and objectives.

3. Familiar with ISO standards for Quality and Food Safety, ie QMS 9001, FSMS 22000, HACCP, PRPs e.g. 5S, GMP.

4. Capable to collect data, analyze statistically, propose actions for KPI improvement

5. Have strong written and oral communication skills and the ability to interface with individuals at all levels and functions of the business.

6. Work well in teams with others from diverse organizational functions and backgrounds as both a leader and an individual contributor.

7. Work independently with minimal guidance required, i.e. good time management planning/organization and decision-making skills.

8. Network with both internal and external suppliers, customers and stakeholders to foster collaboration, partnership and co-operation.

9. Quality and action orientated, resilience and dedicated team player

10. Systemic thinking and application of Quality tools in problem solving and providing solutions.

11. Provide coaching, feedback and counseling to supervisors and inspectors on functional skills, technical knowledge and behavior

Requirement

1. Degree holder in Food Technology, Food Science or related fields

2. Has minimum 3 years working experience, QA/QC in relevant industry is added advantage

3. Bilingual – English/Mandarin beneficial

4. Advantage to possess knowledge and experience in Statistical Process Control, visual board management and waste elimination

Shoukouwa Shinjidai, is looking for committed & experienced individuals to join our team.

Role Description

• The incumbent will be assisting the Restaurant Manager in the day-to-day functions of the restaurant.
• The incumbent should be proactive and methodical, dispensing their duties with a smile to ensure that they provide efficient and excellent service to the guests at all times.
• The incumbent will take directions and guidance from the managers and operationalise all customer interactions, ensuring that all restaurant service standards and standard operating procedures are maintained.
• The incumbent will manage all customer interactions, including seating, recommending/upselling menu items, taking orders, fulfilling orders and servicing their needs as guests of the restaurant.
• The incumbent must assist in other operational functions including restaurant opening and closing duties, cleaning and clearing tables and other side duties, e.g. polishing glassware, filling condiments.
• The incumbent is expected to be a team player, stepping up to assist, support and lead other members of their team when necessary.

Requirements

• Degree, Diploma or technical certificate in Hospitality and/or Restaurant Management
• Individuals with experience in a fine dining restaurant/Japanese restaurant/Michelin-starred establishment will be added advantage
• Ability to speak Japanese is an added advantage.
• Willing to work shifts, weekends and public holidays.

Send your resume to [email protected]

Indicating position applied, last drawn salary, expected salary and date of availability.

Chateraise Singapore has vacancies for F&B Operations Executives (Retail hours)

Job Role and Responsibilities

• To assist Country Manager in Chateraise’s aggressive expansion

• To embark on management training, cross-functional job rotations across core commercial functions such as Sales and Marketing so as to be able to lead and manage both operations and management.

• Support Japan HQ initiatives: Maintain effective communication to ensure smooth execution of promotions, events, or activities. Example, marketing activities & online store database management

• Ensuring all policies and procedures of the company are followed by outlets accordingly

• Conduct checks and audits at outlets to ensure requirements/standards are met

• Any other jobs or duties assigned by the Country Manager from time to time

Requirements

• A Bachelor Degree or equivalent; minimum 2 year working experience in related field

• Track record of non-academic, co-curricular activities

• Keen sense of business acumen, excellence in critical thinking and analytical skills

• Team player with strong communication and interpersonal skills;

• Driven and ambitious in delivery of results

• Able to work well as a team and as a leader when needed

• Good learning ability (both to learn and help others learn).

• Passionate about F&B/ Confectionery an added advantage

• Working Location: Island wide

• Working Hours: 5 days/week, 44hours (inclusive of ocassional weekends and PH)

• Interested candidates are welcome to call 6659 3895 or email CV to [email protected]

Responsibilities

• Supervise and train the team members in accordance to the service standards, ensure suggestive selling techniques are performed by all team members
• Assist in development of the wine list and ability to pair and suggest wine to guest and decanting of the wine
• Operate the cash register, compute the cash register and records total transactions on a daily basis
• Provide excellent guest engagement while serving food and beverage to the guest

Requirements

• Possess WSET certificate or its equivalent
• Preferably 5 years’ experience in fine dining restaurants
• Good interpersonal and communication skills with cheerful personality

Job Info:

• 5 days work week: Fair Rotational Shift
• $2500 - $2800 (Inclusive AWS) + Medical Benefits ($2000/year) + Flexible Benefits ($1000/year) + 14 AL + 2 Flexi Family Care Day + 1 Birthday Leave

Job Description:

• High visibility in the lobby area, interacting and mingling with guests.
• Manages and maintains a comprehensive and detailed database of guest’s information.
• Knows the requirements and needs of individual guests and works closely with the various departments, namely Front Office, Housekeeping, Engineering to ensure the requirements are consistently met.
• Liaises with the operations to highlight importance of specific guests.
• Handles guests’ enquiries in a courteous and efficient manner.
• Delights guests with the occasional mementos and surprises.
• Applies common sense approach when faced difficult situation
• Enforces brand standards and ensure consistency in delivery in all guests contact area.
• Communicates regularly with guests to stay in touch.
• Regular check of airport check-in requests.
• Standby at the airport for guests who are confirmed for airport check-in and assist with luggage service.
• Executes Clan Keeper services such as running the bath, personal guide for local precinct tour, apparel pressing, shoe shine and running a bath.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified* We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Chan He Guang | EA Personnel No.: R23117560

· Contributing to the development of marketing strategies.

· Preparing marketing and sales strategies.

· Actively seek out new sales opportunities through cold calling, networking and social media

· Conducting market research on company services

· Designing and implementing marketing plans for company services

· Working with the Management team to develop targeted sales strategies.

· Answering client queries on Company services

· Maintaining good client relations.

· Tracking sales data to ensure the company meets sales target and quotas.

· Creating and presenting monthly or quarterly sales performance reports.

· Relevant experience in Petro chemical industries will be an advantage.

Job Highlights

• Great Learning Opportunity with Career Progression
• Fun & Vibrant Working Environment
• Alternative work from home schedule available

Responsibilities:

• Managing accounts payable and receivable functions, which involve generating quotations, processing invoices and payments, verifying company credit card statements, tracking payments, and ensuring timely collection of outstanding receivables.
• Manage the timely closing process and reconciliations, including for intercompany transactions.
• Assist in the preparation of the financial statements of the Company.
• Work with the company secretary on filing with ACRA.
• Conducting periodic reconciliations of bank accounts, and other financial records to ensure accuracy and identify discrepancies.
• Quarterly GST submission.
• Daily cashbook update.
• Verify sales commissions and incentives.
• Work with Malaysia's accounts assistant to ensure the team's effectiveness and productivity.
• Fully in charge of general administrative functions, including office administration, IT equipment, and answering company calls.
• In charge of business trip arrangements.

Requirements:

• A diploma in accounting, finance, business administration, or a related field is typically required.
• At least 2 years of relevant work experience in accounting.
• A strong knowledge of accounting principles, tax regulations, and administrative processes is essential.
• Proficient in Microsoft Word, Excel, and PowerPoint.
• Experience using accounting software (Xero, HubSpot) is an advantage.
• Strong organizational abilities to handle both financial and administrative tasks efficiently.
• The ability to manage diverse responsibilities and adapt to changing priorities and deadlines.
• Strong problem-solving skills to address financial and administrative challenges effectively.
• Ability to work under tight deadlines and handle confidential information with discretion.

Benefits and remunerations:

• Annual salary review
• Performance bonus
• Healthcare benefits
• Unrecorded leave
• Birthday voucher
• Alternative work-from-home schedules are available

**We regret to inform that only the successful candidate will be notified.**

Roles & Responsibilities

• Supporting general accounts duties.
• To assist in handling the training department’s administrative work.
• Responsible to verify and validate training information and details submitted to corporate training whilst ensuring timely processing of all training applications
• Perform housekeeping of training records, including verifying training completion supporting documents and updating of training records on a timely and accurately manner.
• Provide support in periodic internal and external audit on training processes, documentation and record-keeping.
• Handle and support ad-hoc assignments

Job Requirements:

· Minimum GCE ‘O’, N level or Nitec qualification

· Fresh graduates are welcome.

· Proficient in Microsoft (Word, Excel & Outlook).

· Positive working attitude, trustworthy, highly motivated, meticulous in work, able to multi- task and willing to learn

Job Description

- Manage outlet business matters on daily basis

- Maintain operations at store level including hiring and HR management

- Inventory Stock taking and ordering

- Accountable for outlets sales and banking

- Scheduling staff working hours

- SOP driven

- Must work stations during peak period to assist outlets and identify bottlenecks to improve workflow

- Monitor and plan staff training development

- Monitor staff productivity, achieve company goal progress and store activity level

- Involve in projects relating to the company, improving overall efficiency and level of operations

- Manage and Resolve customers feedback, and earn loyalty

3-5 years of F&B Experience

At least diploma

Drive and Passion in F&B

Team player

Able to work weekends and public holidays

Job Description

• Industry/ Organization Type: Freight Forwarding/ Warehousing
• Position Title: Trade & Compliance Executive
• Working Location: Cecil Street
• Working Hours: 5 days (Mon to Fri, 9 am – 6 pm)
• Salary Package: Basic + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Collaborate with cross-functional teams to enhance internal processes related to quotation speed, relevant shipping documents, inventory management (oversees WH), and supply chain planning in general.
• To assist in quotation matters.
• To liaise with partners on compliance matters.
• To ensure compliant coordination between pricing and operations team.
• To foster a culture of continuous learning and professional development within the team.
• Other necessary tasks as assigned.

APPLY NOW!!!

• Minimum Diploma holder.
• Critical Thinking & Problem-Solving skills.
• Ability to work independently and with initiative.
• MS Office skills.
• Candidates without experience are welcome to apply; training will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65644 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C016 | Angel Lim | EA Reg No: R1769781

• Position: Accounts Executive/Officer
• Location: Jalan Besar (Walking distance from MRT)
• Working Hours: Monday to Friday (9am - 6pm)
• Salary (commensurate with experience): Up to $3,800 + AWS + Performance Bonus
• Duration: Permanent
• Industry: Electrical & Instruments

Main Responsibilities:

• Handle Accounts Payable, Accounts Receivable
• Month-end financial review meetings
• Preparation of balance sheet reconciliations and cashflow forecast
• Provide annual tax submission within the timelines shared by external auditors
• Any other ad-hoc duties assigned

Requirements:

• Possess Diploma/Degree in Business/Finance/Economy/Management or equivalent
• Prior experience in MYOB
• At least 2 years of working experience in Accounting
• Proficient in Microsoft Office (Word, Excel, etc)
• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications

Email to: [email protected] for more information.

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Associate Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

• Responsible for the proper administration and documentation of all HR records

• Preparation and issuance of Letters (Confirmation, Appointment Letters. etc)

• Perform payroll computation

• Assist with salary benchmarking

• WICA / GHS Insurance claims submissions

• Review and analyse variances in manpower expenses

• Involved in month-end closing and reconciliation

• Handle all related claims or reimbursements, eg. NS make-up claim, Maternity Leave claim.

• Processing of monthly CPF and Foreign Worker Levy, IR21 and IR8A reports

• Work closely with internal and external on payroll matters

• To attend to all employee queries/clarifications on HR related issues with a sense of urgency

• Any other duties and responsibilities as assigned by the Management.

• Familiar with Infotech HRMS

• Perm, hybrid
• AWS, Variable Bonus, Flexi Benefits
• With 3 years of hands-on experience in payroll processing, which includes managing payroll vendor
• Prior experience working with a global HRIS systems, such as Workday, SuccessFactors, Ceridian or similar platforms

Job Description

Payroll Processing & Administration

• Liaise and work closely with payroll vendor to ensure the monthly payroll computations and ad-hoc payroll computations for new joiners and terminations are accurate and in compliance with Singapore labour laws and statutory requirements.
• Ensure the accuracy of payroll data by verifying data against supporting documents.
• Liaise and manage payroll vendors in overseas offices (e.g. China) to review and process payroll for overseas employees in compliance with local tax and labour laws. Check overseas payroll reports (e.gs. Dubai and India).
• Ensure employee expense claims are accurately recorded in the payroll system for payment.
• Handle monthly statutory submissions, including CPF, government paid leave, including national service leave, maternity leave, paternity leave, childcare leave, and other relevant obligations.
• Annual income tax preparation and declarations for employees in compliance with local tax regulations. This includes foreign employees’ tax clearance.
• Provide detailed monthly payroll reports and journals to finance.
• Manage and oversee employee loan repayment, which could involve authorized deductions from employee salaries.
• Administer contracts and fees related to the company directors.

HRIS Support

• Assist in global HRIS implementation, aligning it with organizational needs and best practices.
• Help migrate data from the legacy system to the new HRIS, ensuring data integrity and accuracy.
• Continuously review processes and systems for operational excellence, including system user acceptance testing.
• Conduct training sessions to educate users on HRIS functionality and provide ongoing support to maximize system utilization.
• Maintain accurate employee data in the HRIS platform in a timely manner.
• Collaborate with cross-functional teams for system updates, enhancements, and integrations.

HR Operations Responsibilities

• Support the HR team in pre-hire, on-boarding, off-boarding, and training records administration.
• Support the HR team in preparing reports, analysis and surveys preparation, e.gs. MOM, MPA, salary and benefits surveys.
• Identify opportunities for HR operations transformation by leveraging technology for increased effectiveness and efficiency.
• Ensure data integrity, control and compliance in HR operations.
• Handle HR-related queries and perform any other ad-hoc duties as required.

• Bachelor’s degree in Human Resource, Business Administration or similar specialization.
• Minimum 3 years of hands-on experience in payroll processing, which includes managing payroll vendor.
• Strong understanding of payroll regulations and compliance standards, ensuring accurate and lawful compensation to employees.
• Tech-savvy and proficient in Microsoft Office Suite (especially MsExcel) and various technology tools for efficient work.
• Prior experience working with a global HRIS systems, such as Workday, SuccessFactors, Ceridian or similar platforms, showcasing the ability to navigate and utilize these systems effectively.

Interested candidates please apply online or send your CV to [email protected]

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd
Registration Number: R23118389
EA: 21C0661

• Perm
• Hybrid
• AWS
• Variable Bonus
• Flexi Benefits
• Good company culture

Company Information

GLC Recycle was established by an experienced team of industry-hardened professionals who have an extensive history of more than 15 years of trading experience in the non-ferrous metals and battery cathode materials industry who are now venturing into battery recycling.

Main functions and responsibilities

Supply Chain Management

• Liaison with government agencies/authorities for all regulatory requirements including (but not limited to) licenses, permits/approvals, and trade agreements etc in import/export of goods and materials
• Arrangement of freight shipments with forwarders
• Liaison with factories, freight forwarders and warehouses
• Tracking and managing of warehouse inventories

Operations Management

• Preparation of sales/purchase contracts, confirmations, and other documents
• Tracking and proper filing of prepared documentations
• Tracking and updating of shipping information
• Preparation of operational reports
• Preparation of shipping documents

Stakeholders Management

• Support as and when required, client onboarding process, and static data maintenance.
• Handle queries and communications with overseas and local counterparts, sellers and customers

Skills/Requirements

• Minimally 2 years of experience in similar position
• This role requires proficiency in English and Mandarin both Spoken & Written (you will be liaising with Chinese-speaking stakeholders who are only able to communicate in Mandarin
• Familiarity with incoterms
• Knowledge and experience in import and export procedures
• Independent, responsible and initiative
• Flexible and willing to learn
• Good communication skills

Salary

• $3000 - $4000

Other Information

• Location: Paya Lebar
• AWS
• Annual Leave – 15 days and incremental up to 20 days
• Corporate Insurance and Medical Benefits

CMC are hiring! We have a permanent opportunity for a bilingual Client Services Executive (Mandarin or Cantonese & English) to join our CFD team, based onsite in our Singapore office.

Please note that this role is only open to Singapore based candidates who are Singapore Citizens, Permanent Residents or LTVP Holders with PLOC.

Why you’ll love working at CMC Markets:

• Growth: RG146 (Financial Regulatory) qualification, Linkedin learning, internal opportunities, intensive training and support from the L&D team.
• Team: You’ll work alongside a collaborative and diverse team with supportive Team Leader and Manager that all value an amazing workplace culture.
• Social: We have our own in-house Culture Club that organises a bunch of activities such as: Parties, Dinners, Networking events, bowling etc. We also have social clubs where like-minded colleagues can bond over ocean swimming, fine dining or gaming etc.
• Perks: Day off for your birthday, free breakfast and coffee every day, additional day of leave after each year of service, volunteer opportunities, discounted rates at various retail stores.

What will you be doing:

• No cold calls! The aim of this role is to support our clients, which are at the heart of everything we do.
• Proactively respond to inbound client queries through Phone, Email, Live Chat and Messaging.
• Act as a brand ambassador by providing excellent and high calibre client service to ensure a positive experience for all clients.
• Proactively identify opportunities to improve the client experience.
• Maintain KPI and SLA targets, both individually and as a team.
• Take ownership for ensuring accurate client information is recorded in relevant internal systems (e.g. Pega).

Who we’re looking for:

• Strong customer service orientation.
• Operates with integrity and a highly client centric mindset, with an ability to build and enhance strong and meaningful client relationships.
• Demonstrates passion and enthusiasm for the financial services industry and financial markets.
• Excellent verbal and written communication skills (Mandarin or Cantonese & English, typing included).
• Strong resilience and capacity to work with customers with varying degrees of market knowledge in a call centre environment.
• Customer service experience will be helpful.
• Undergraduate degree in relevant discipline desirable (Business, Finance, Economics etc.).

Full time position Monday - Friday, ideally on a rotating roster. Shift times are 7am to 4pm, 1pm to 10pm or 2pm to 11pm.

About CMC Markets:

CMC Markets is a global leader in CFD trading and share investing. Our vision is to provide the ultimate online trading experience so everyone can achieve their financial potential. Since our launch in London in 1989, we’ve expanded globally with offices across Europe and Asia Pacific. Over 1.2 million clients make 67 million trades with us every year, and we’re still growing.

CMC Markets is powered by our people. We are an equal opportunities employer and are committed to creating a diverse and inclusive workplace, where our people feel confident to be themselves, feel valued and are able to do their best work. We don’t just value differences and unique perspectives, we seek them out and we invite them in, because we know it will lead to better outcomes for everyone.

Job Description

- Understand and comply to company’s policies and procedures

- Work closely with the managers to lead staff

- Ensure smooth operation of outlet

- Confident in interacting with customers

- Provide recommendations and upsell to maximize profitability

- Able to handle POS and staff roster
- Maintain good hygiene and housekeeping
- Statutory Benefits (Annual Leave, Sick Leave, Medical Claim)
- Uniform will be provided

Requirements

- Start work at midnight 12am

- F&B experience

- Able to work in a fast-paced environment

- Strong focus on operations, customer service and food quality

restaurant Service or equivalent.

Job Description

- Understand and comply to company’s policies and procedures

- Work closely with the managers to lead staff

- Ensure smooth operation of outlet

- Confident in interacting with customers

- Provide recommendations and upsell to maximize profitability

- Able to handle POS and staff roster
- Maintain good hygiene and housekeeping
- Statutory Benefits (Annual Leave, Sick Leave, Medical Claim)
- Uniform will be provided

Requirements

- Start work at midnight 12am

- F&B experience

- Able to work in a fast-paced environment

- Strong focus on operations, customer service and food quality

restaurant Service or equivalent.

Job Description

- Understand and comply to company’s policies and procedures

- Work closely with the managers to lead staff

- Ensure smooth operation of outlet

- Confident in interacting with customers

- Provide recommendations and upsell to maximize profitability

- Able to handle POS and staff roster
- Maintain good hygiene and housekeeping
- Statutory Benefits (Annual Leave, Sick Leave, Medical Claim)
- Uniform will be provided

Requirements

- Start work at midnight 12am

- F&B experience

- Able to work in a fast-paced environment

- Strong focus on operations, customer service and food quality

restaurant Service or equivalent.

Job Description

- Understand and comply to company’s policies and procedures

- Work closely with the managers to lead staff

- Ensure smooth operation of outlet

- Confident in interacting with customers

- Provide recommendations and upsell to maximize profitability

- Able to handle POS and staff roster
- Maintain good hygiene and housekeeping
- Statutory Benefits (Annual Leave, Sick Leave, Medical Claim)
- Uniform will be provided

Requirements

- Start work at midnight 12am

- F&B experience

- Able to work in a fast-paced environment

- Strong focus on operations, customer service and food quality

restaurant Service or equivalent.