Total 3,765 site manager job vacancies in F&B / Tourism / Hospitality category in Singapore

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering and duty rostering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

Responsibilities:

• Responsible for smooth and efficient running of the daily operations.

• Enforcing standards and safeguarding the integrity of the company.

• Drive sales through operational execution.

• Responding to feedback and customer complaints.

• Achieve profitability through exercising cost control.

• Manage restaurant liability through human resource standards, safety and security.

• Maintaining high standards of quality control and restaurant hygiene.

• Train and develop staff.

• Recruitment and training of staff.

• Managing staff and providing feedback.

• Role model the standards of performance, appearance and behaviour at all times.

• Responsible for team motivating and forging a performance driven team.

• Manpower planning. Ensuring sufficient staffing for Daily Operations (Weekly duty roster & Daily station plan).

• Events management (Staff briefing, preparation and execution of event).

• Assisting in planning beverage and wine menu.

• Responsible for monthly Inventory submission.

• Managing Epoint. Recording and placing new items into POS terminal, Stock Explosion etc.

• Generating monthly reports (Monthly Consolidations, Food, Beverage Sales, Lunch and Dinner Covers etc.)

• Collection of customer feedback.

• Ensuring sufficient stocks for daily operations.

• Responsible for cash bank-in.

• Ensuring parameters of restaurant is clean and proper at all times.

Requirements:

• Minimum 5 years of experience in F&B (Assistant Manager/Manager).

• Energetic, able to work in a fast paced environment.

• Great leadership, interpersonal, and communication skills.

• Service and result oriented, good team player.

5 days work week 44 hours

Are you a culinary leader ready to elevate dining experience?

Our client is seeking an enthusiastic and experienced Restaurant Manager to lead our front-of-house operations and ensure our guests receive top-notch service.

Key Responsibilities:

• Responsible for the profit & loss of the restaurant and implement appropriate cost control measures
• Manage the restaurant’s budget and forecasts to meet or exceed management expectations
• Maximize profitability of the restaurant by increasing turnover (revenues and covers) as a first priority and controlling costs as a second priority
• Oversee the daily operations of the restaurant
• Maintain and improve the overall performance of the restaurant on a regular basis including cost analysis and monitoring of processes
• Supervise food and operational safety to ensure a comfortable environment for the customers
• Ensure customers’ needs and expectations are met by providing an efficient and professional service as well as resolving potential service failure with tact and diplomacy
• Drive operational efficiencies of the restaurant by providing operational leadership in support of the organization’s service culture and maximize customer satisfaction
• Control labour through effective manpower scheduling and monitor leave of staff
• Actively involved in hiring process by identifying and selecting candidates for junior positions
• Actively involved in staff counselling and propose to management on course of disciplinary action, including but not limited to termination of employment
• Manage, supervise and groom a team of supervisors and service staff to ensure maximum utilization of manpower allocated
• Handle all restaurant administrative duties
• Any other jobs or duties assigned by the Area Manager from time to time

Specifications:

• Minimum of 6 years management experience in Food & Beverage industry
• Possess sound leadership qualities and ability to manage service staff
• Excellent communication & interpersonal skills; able to build lasting relationships with guests.
• Possess good organizational and management skills; able to lead and inspire staff.

If you're ready to showcase your FOH restaurant management expertise and lead a team team, we’d love to hear from you! So what are you waiting for? Hit the apply button now with your latest CV, detailing your experience.

Roles & Responsibilities

1. Manager

Job brief

• We are looking for competent and cheerful manager to manage a small team
• Manager responsibilities include ensuring our tables are clean and tidy when guests arrive, presenting menus, serving food and beverages as well as anticipating customers’ needs. You need to be quick on your feet and have a polite and friendly attitude. Your ultimate goal will be to provide high-quality service that will help us maintain and attract customers. If you enjoy talking to people and thrive in a fast-paced workplace, we’d like to meet you.
• Need to lead the team well and improve sales by engaging with customers and ensure a high level of service

Responsibilities

• Prepare restaurant tables with special attention to hygiene and order
• Attend to customers
• Present restaurant menus and help customers select food/beverages
• Take and serve orders
• Answer questions or make recommendations for complementary products
• Work together with other restaurant servers and kitchen/bar staff
• Deal with complaints or problems with a positive attitude
• Issue bills and accept payment

Requirements and skills

• Proven restaurant serving or waiter experience is a plus
• Attention to cleanliness and safety
• Patience and customer-oriented approach
• Excellent people skills with a friendly attitude
• Salary commensurate with qualifications and experience

What to expect

• 6 day work week
• Sales performance bonus
• On job coaching and training
• Staff meals and uniforms provided

We are seeking a dedicated and dynamic Restaurant Manager to oversee daily operations, ensure profitability, and manage a high-performing team. The ideal candidate is both a leader and a team player, capable of driving operational excellence and delivering exceptional customer experiences.

Key Responsibilities:

• Lead daily roll calls to promote operational efficiency, including cleanliness, accurate food order taking, customer service, and promotions.
• Set and communicate key performance indicators (KPIs) related to sales, service, and food quality to inspire teamwork and achieve collective goals.
• Manage restaurant operations efficiently across all shifts, ensuring smooth communication with the kitchen on guest requirements.
• Ensure compliance with licensing, hygiene, health, and safety regulations.
• Manage restaurant budgets, stock levels, and supplies of food, utensils, and cutlery.
• Address customer compliments and complaints in a timely manner, ensuring guest satisfaction.
• Prepare and present reports on manpower and sales.
• Propose improvements to restaurant operations and strategies for increasing sales and reducing costs.
• Handle daily administrative tasks, including guest reports, staff schedules, operations reports, and other paperwork.
• Maintain strong communication with other departments, suppliers, and contractors to ensure smooth operations.
• Assist with recruitment and provide induction and on-the-job training for new and promoted staff.
• Conduct employee performance appraisals, ensuring fair rewards and corrective actions.
• Prioritize staff development through mandatory training, including Basic Food Hygiene and Safety.

Job Requirements:

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field (preferred).
• A passion for delivering outstanding customer service.
• Strong leadership skills with the ability to manage teams in a fast-paced, high-pressure environment.
• Business acumen, results-driven mindset, and excellent organizational abilities.
• Strong interpersonal and communication skills.

Restaurant Manager

La Bottega @346 Joo Chiat Road

Responsibilities:

· Head the management of our Food and Beverage operations.

· Achieve the restaurant’s KPI

· Oversees the quality of food and service and be the main point of contact for all guests satisfaction matters.

• Provides leadership and support to our service team
• Holds daily pre-shift meetings and departmental meetings as needed.
• Approves the schedule and flex day requests for all restaurant staff.
• Reviewing operational challenges from time to time to identify issues obstructing performance
• Proactively taking on additional responsibilities where required.
• Liaising with customers, employees, suppliers, licensing authorities and sales representatives
• Be the Face/Go-to Person of the restaurant

Requirements:

· Good people and motivational skills

· Good organizer and planner

· Able to set clear department goals and can manage the operations independently

· Service-orientated

· Ability to operate with flexibility and creativity.

· Well-groomed

· Proactively taking on additional responsibilities where required.

· Fluent with English

· Can think out of the box

· Lead by Example

· A minimum of 5 years’ experience at a managerial level in a restaurant

Benefits:

- End Of Year bonus

- 12 days AL (with increment of 1 day per year until the max of 17 days)

- Monthly Attendance Incentives

- Annual Health Incentives (0 to 2 Mcs - $150 to $800)

- Annual Long Service Incentives from $800 (1 year of service) to $2000 (5 years and above of service

General Traits:

• Charismatic and approachable.
• Committed to delivering service excellence.
• Able to stay composed under pressure.
• Patient in training and guiding inexperienced staff.

Roles During Operations:

• Perform Guest Relations Officer (GRO) duties according to company SOPs.
• Highlight customers requiring special attention during roll-call.
• Manage walk-in customers to optimize table turnover and manage waiting times.
• Collaborate with service team to ensure timely table turnovers.
• Coordinate customer arrivals and seating to ensure smooth operations.
• Personally greet Premium members by name.
• Survey diners, handle, and resolve complaints.
• Build and maintain customer relationships.
• Lead the GRO department to ensure high service standards.
• Train the GRO team to improve proficiency and efficiency.

Roles During Non-Operations:

• Follow up on upcoming reservations within the standard timeframe.
• Ensure GRO department’s opening and closing are aligned with company standards.
• Prepare sales quotations and event materials.
• Set up GRO departments at new outlets, including staff training.
• Address and resolve customer feedback via email and online platforms.
• Standardize GRO department procedures across the brand.
• Assist the Restaurant Manager in training the service team on customer relations.
• Participate in company initiatives and special projects as needed.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No. 20C0270

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

Job Description

1. In Charge of daily restaurant operations (Hall and Kitchen);

2. Involve in Schedule planning and Sales opening and closing

3. Provide excellent customer service to our guests;

4. Respond efficiently to customer complaints;

5. Responsible in ensuring smooth operating of the restaurant;

Job Requirements

1. Team player and willingness to learn;

2. Good soft skills and management skills

3. Preferable with minimum 2 years of experience in kitchen (F&B) industry;

4. Mature and positive attitude;

5. Able to commit on weekends and public holiday;

6. Able to accept split shift

7. Singaporean or Singaporean PR only

Daily operation, able to plan scheduling, able to plan ordering, able to do staff training and able to do daily paperwork, give good service and follow the procedures been set also sop and provide timely assistance to customers also able to do bar and cashiers, 6 day work week and 1 off day on weekday.

Joining C&C is a distinctive opportunity to develop your career within a successful organization where everyone respects each other and enjoys working together. We recognize your performance in both tangible and intangible ways, by providing you development opportunities and making you feel respected.

The Opportunity

Reporting to the Senior Manager, Risk & Compliance at JC&C, you will deliver risk management and compliance support and services to Group businesses as well as to direct and oversee all local regulatory compliance and risk management activities. This role has a Southeast Asia coverage that provides a regional exposure to the candidate and may require some level of travelling.

The role primarily requires in-office presence. Candidates must be prepared to work from the office regularly, especially for collaboration, team meetings, and critical project tasks.

Responsibilities

• Lead the Internal Controls, Enterprise Risk Management, and Compliance functions for the Group's businesses.
• Partner with business units to implement policies and procedures, while closely monitoring and addressing issues identified by internal audits.
• Promote compliance and governance control awareness across business units (BUs) by collaborating with teams, sharing best practices, and fostering a culture of learning.
• Facilitate risk assessments with BUs to identify and evaluate potential risks, establish the risk register, and develop appropriate risk mitigation strategies.
• Ensure alignment of local operational risk management policies with the Group's overall risk management strategy, ensuring effective management of operational risks.
• Support the development, enhancement, and implementation of ERM and Control Self-Assessment ("CSA") frameworks.
• Coordinate Business Continuity and Crisis Management Plans across automotive businesses, including annual reviews of BC Plans.
• Drive ethics and compliance initiatives across the organization.
• Conduct investigations into whistleblowing reports, fraud allegations, misconduct, and ethics cases.
• Undertake ad-hoc and special assignments/projects as delegated by the Head of Department.

The Candidate:

• A degree in Finance, Economics, Business, Management, or Risk Management is essential.
• At least 5 years of relevant work experience, with a minimum of 2 years in a leadership role within risk management preferred.
• Extensive, demonstrable knowledge of regulatory and legal requirements.
• Strong conceptual skills, including qualitative and quantitative methods for risk management, with a solid understanding of ERM (Enterprise Risk Management) and CSA (Control Self-Assessment) frameworks.
• Comfortable working in a dynamic environment, with strong cultural sensitivity, social skills, and communication abilities.
• Process-oriented, with a problem-solving mindset, strong organizational skills, and a hands-on approach.
• High energy and resilience; independent, resourceful, creative, and able to operate with integrity.

About the Company

"A member of the Jardine Cycle & Carriage Group, C&C is one of the leading automotive groups in Singapore. We started out in 1899 as a trader in nutmegs and other sundries. In more than 100 years since, we have grown to become a major player in the automotive industry in Singapore, retailing Mercedes-Benz, Mitsubishi, Kia and Citroën passenger cars and commercial vehicles.

At Cycle & Carriage, it is more than just the recognition we have earned as being the leader in its class. "Exceptional Journeys" encapsulates our passion for our existence. Bringing together high-performing team members and technical excellence to create people-focused experiences that consistently exceed expectations. Whether it is a customer we serve, an employee that we engage, a brand that we carry, we want to support them in creating exceptional journeys for themselves.

We have a constant mission to strive towards being an Employer of Choice in the countries we operate in. Some of our better performing countries have consistently been recognized for commendable people practices such as:

• HR Asia’s Best Companies to Work for 8 years in 2015 - 2019 and 2021 - 2023
• Finalist in HR Excellence Awards 2016 for Recruitment and Leadership Development
• Winner of Innovative Talent Acquisition Strategy Award in the Annual Jardine Matheson HR Conference 2016
• Winner of Excellence In Innovative Use of HR Technology in HR Excellence Awards 2017
• Merit for Singapore Health Award as awarded by Health Promotion Board
• Jardine Matheson HR Conference 2017, where we clinched the Best Employer Brand, Best Work-Life Balance and Best HR Team Awards
• Jardine Matheson HR Conference 2018 for Excellence in Employee Transformation
• Bronze Award in HR Excellence Award 2019 for Excellence in HR Innovation

The emphasis on employee experience has been on the forefront of the C&C’s people practices. Keen for a career conversation? Connect with us to find out more.

(You would be notified if you are shortlisted. By submitting your application, you consent to the collection, use and disclosure of your personal data contained in this document by Jardine Cycle & Carriage Limited and its subsidiaries and affiliates, for assessing your career application)."

Responsibilities

• Design and implement a strategic plan to engage donors and raise funds through major gifts, corporate partnerships, and community philanthropy.
• Set and monitor annual fundraising goals, ensuring alignment with organizational priorities and long-term plans.
• Cultivate relationships with existing and prospective major donors, including high-net-worth individuals, corporations, and foundations.
• Develop donor engagement strategies to foster long-term partnerships, ensuring their philanthropic interests
• Lead donor outreach, solicitation, stewardship, and recognition activities.
• Identify, research, and engage potential major donors to support research initiatives, patient care services, and educational programs.
• Prepare compelling proposals, presentations, and reports to demonstrate the impact of donations.
• Lead the planning and execution of key fundraising events, such as charity galas, donor appreciation events, and special campaigns.
• Collaborate with internal teams to ensure successful event logistics and donor engagement
• Write and submit high-quality grant applications for foundation and corporate funding opportunities.
• Partner with the Communications and Marketing teams to create materials that effectively communicate mission and funding needs.
• Ensure all fundraising activities are in compliance with relevant legal and ethical standards.

Requirements

• Bachelor’s degree in Business, Marketing, or a related field.
• At least 10 years of experience in fundraising, major gifts, or corporate partnerships, preferably within the healthcare or nonprofit sectors.
• Proven track record of successfully building and managing large-scale partnerships and securing major philanthropic gifts.
• Strong understanding of brand development and market expansion strategies.
• Excellent communication and leadership skills, with the ability to influence and engage a diverse range of stakeholders
• Strong verbal and written communication skills

To apply, please visit www.gmprecruit.com and search for Job Reference: 24948.
To learn more about this opportunity, please contact XinYi at [email protected].

We regret to inform that only shortlisted candidates will be notified.

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: XinYi | Registration No: R1328898

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

Job Description

1. In Charge of daily restaurant operations (Hall and Kitchen);

2. Involve in Schedule planning and Sales opening and closing

3. Provide excellent customer service to our guests;

4. Respond efficiently to customer complaints;

5. Responsible in ensuring smooth operating of the restaurant;

Job Requirements

1. Team player and willingness to learn;

2. Good soft skills and management skills

3. Preferable with minimum 2 years of experience in kitchen (F&B) industry;

4. Mature and positive attitude;

5. Able to commit on weekends and public holiday;

6. Able to accept split shift

7. Singaporean or Singaporean PR only

• Sales of products and services to existing and prospective clients
• Provide and formulate sales and marketing training to customer service representatives
• Providing of hair and scalp teament procedures to customers
• Gather customer feedback on service quality standards
• Administration and documentation of customer data and servicing records
• Acheiving sales target set by the Director
• Provide sales and marketing training to affiliates from other branches and franchises
• Preferably with Sales & Digital Marketing experience.
• Effective written and verbal comunications skills
• Ability to work effectively within a team and independently
• Competency in Microsoft applications
• Strong interpersonal and relationship building skills
• Provide strategy on delivering marketing content to targeted audiences on Social/Digital Media platforms such as Google, TikTok, Facebook, Instagram etc.
• Create and design promotional materials including posters, brochures and other advertising materials
• Able to work effectively in a retail setting/environment

Key Responsibilities:

• Leadership & Supervision:

• Manage daily restaurant operations, ensuring high-quality service and smooth functionality.

• Lead, motivate, and support a team of servers, chefs, and kitchen staff.

• Conduct regular staff meetings, training, and performance reviews.

• Customer Service:

• Ensure guests receive excellent service, addressing complaints and resolving issues promptly.

• Maintain a welcoming environment for customers, enhancing their overall experience.

• Operational Management:

• Monitor inventory levels and order supplies as necessary, ensuring stock consistency.

• Oversee food safety, hygiene standards, and ensure compliance with health regulations.

• Schedule shifts, assign duties, and manage team workload.

• Ensure compliance with local licensing, health, and safety regulations.

• Financial Management:

• Manage budgets, track restaurant financial performance, and work to meet profitability goals.

• Oversee cash handling and financial reporting.

• Analyse sales data and adjust operations to improve profitability.

• Marketing & Promotion:

• Work with the marketing team to implement promotional strategies, special events, and seasonal offers.

• Monitor customer feedback and implement improvement plans accordingly.

Qualifications & Skills:

• Proven experience as a Restaurant Manager, Assistant Manager, or similar role.

• Strong understanding of restaurant operations, including customer service and staff management.

• Excellent interpersonal, communication, and leadership skills.

• Ability to manage a fast-paced environment and make decisions under pressure.

• Proficiency in restaurant management software and financial management systems.

• Strong attention to detail and commitment to maintaining high standards of cleanliness and service.

Perks & Benefits:

• Competitive salary and bonuses based on performance.

• Employee meals and discounts.

• Medical and dental benefits.

• Opportunities for career growth and professional development.

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

Job Description

1. In Charge of daily restaurant operations (Hall and Kitchen);

2. Involve in Schedule planning and Sales opening and closing

3. Provide excellent customer service to our guests;

4. Respond efficiently to customer complaints;

5. Responsible in ensuring smooth operating of the restaurant;

Job Requirements

1. Team player and willingness to learn;

2. Good soft skills and management skills

3. Preferable with minimum 2 years of experience in kitchen (F&B) industry;

4. Mature and positive attitude;

5. Able to commit on weekends and public holiday;

6. Able to accept split shift

7. Singaporean or Singaporean PR only

Responsibilities

• Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards
• Preserve excellent levels of internal and external customer service
• Design exceptional menus, purchase goods and continuously make necessary improvements
• Identify customers needs and respond proactively to all of their concerns
• Lead F&B team by attracting, recruiting, training and appraising talented personnel
• Establish targets, KPI’s, schedules, policies and procedures
• Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork
• Comply with all health and safety regulations
• Report on management regarding sales results and productivity

Requirements and skills

• Proven food and beverage management experience
• Working knowledge of various computer software programs (MS Office, restaurant management software, POS)
• Ability to spot and resolve problems efficiently
• Mastery in delegating multiple tasks
• Communication and leadership skills
• Up to date with food and beverages trends and best practices
• Ability to manage personnel and meet financial targets
• Guest-oriented and service-minded

We are seeking an experienced Assistant Restaurant Manager to oversee the day-to-day operations of our restaurant. The ideal candidate will have a proven track record in F&B management, with a strong focus on delivering exceptional service, ensuring operational standards, and fostering a high-performing team culture.

Job Description

• Responsible for the day-to-day operations and administration of the restaurant.
• To provide and ensure operating standards are according to procedures and standards established by the F&B Department.
• Daily roll-call with the service team to drive operations effectiveness, cleanliness of the restaurant, accurate food order taking, servicing the customer, promotions etc.
• Event planning and execution, work closely with kitchen crew to ensure food order is accurate and prompt during events service to ensure consistent exceeding of established standards and guest’s expectation.
• Attention to details, encouraging a culture of high standards throughout the team. High emphasis of customer service and management.
• To be knowledgeable in all service techniques and actively seek guest feedback and responding service issues accurately and efficiently in professional manner with a suitable service recovery.
• Cultivate a motivated and high performing team that is clear and committed in delivering clear goals and target.
• Ensure operational profitability, suggest and recommend improvements to achieve better sales target.
• Administer for reservation list, staff roster, recruitment process, daily sales report, inventory report and other operation reports for management review.
• Supervising of employee and provide training and development plan.
• Ensuring the cleanliness of the outlet and periodic maintenance and preventive maintenance of the outlet’s equipment and assets.
• Other ad-hoc duties as required.

Job Requirements:

• Candidate must possess min. Diploma in Food and Beverage or equivalent;
• Candidate must possess at least 3 years relevant experience in casual/fine dining/Event Execution;
• Knowledge of wine and other alcoholic beverage will be an added advantage;
• Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends;
• Strong customer service and problem-solving skill;
• Strong and dynamic personality who is willing to learn new items on food and service;
• Strong planning and people management skill to lead a dynamic service team;
• Team player with excellent interpersonal and communication skills;
• Flexibility is a must so is the ability to multi-task, work under pressure and with short deadlines;
• Able to work in fast-paced F&B environment;
• Able to commit shift work, weekends and public holidays;
• Proficient in MS Office applications for administrative work

Position Overview

As Assistant Manager, you would be responsible for assisting in the daily management of activities and services of Cassia in the hotel’s continuing effort to deliver outstanding guest service and financial profitability.

The Role

A. Leadership of the Outlet

1. Attend departmental meetings, line-ups and other training as scheduled
2. Be aware of clientele mix, seasonal periods and festivities and make recommendation to management for competitive analysis and budgeting purposes

B. Maintain Guest Experience

1. Provide guest with an enjoyable and expertly served dining experience
2. Maintain complete knowledge of hotel layout, room capacity, hours of operation for other outlets, proper table set-up and maintain the grooming standards of the hotel
3. Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately
4. Handle guest complaints following the instant pacification procedure and ensuring guest satisfaction

C. Maintain Hygiene, Safety and Standards

1. Review findings from the audits conducted by the F&B Supervisor in relation to the hygiene, waste management Standard Operating Procedures (SOPs), Workplace Safety and Health (WSH) policies and procedures etc
2. Identify operational challenges and deficiencies and work with relevant parties to formulate necessary action plans to improve operational efficiencies

Talent Profile

1. Minimum 3 years of supervisory experience in formal restaurant service

Responsibilities:

• Maintaining inventory list, and stock management
• Ordering food ingredients from suppliers
• Planning of weekly schedule
• Training and coaching of staff, handling of staff issues and assisting in evaluating of staff
• Prepare maintenance report, food loss report
• Recruitment of part time candidates
• Giving suggestions and feedback to Store Manager
• Assist in investigation in event of customers’ complaints
• Streamline processes and ensure smooth operations
• Leading the store’s daily meeting
• Cost control (food cost / labour cost)
• Ad hoc duties assigned by superior

Requirements:

• A minimum of 3 years of relevant experience in KTV/Restaurant Service/Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills Strong planning and people management skill to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so is the ability to multi-task, work under pressure and with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays

Assistant Restaurant Manager

Customer service-focused professional with a passion for leading operations to deliver excellent customer experiences and positive team outcomes. The Assistant Restaurant Manager (ARM) is the custodian of the restaurant in an operational second-in-charge function to the Restaurant Manager.

The ARM is expected to manage through the team and whilst they will understand how all the tasks involved are necessary to achieve these outcomes, they are expected to sufficiently delegate and coordinate the completion of these tasks throughout the team based on the individuals’ strengths.

The ARM is expected to be the bridge between three stakeholders: senior management, junior team members, and customers.

The ARM must seek to understand and balance the perspectives, and pressures, of all stakeholders, whilst displaying the confidence to advocate to either stakeholder on behalf of the other.

The ARM must display the following:

• Can-do attitude
• Confidence to articulate themselves respectfully to their audience
• Ability to give and receive feedback, regularly
• Ability to lead by example
• Ability to multitask and learn skills normally outside of the immediate tasks
• Ability to work under pressure while remaining calm and focused
• Ability to be an arbiter for quality control
• Ability to lead with high standards of personal integrity and professionalism
• Leads with common sense for the greater good of the organization

The responsibilities of the ARM are varied and encompass the following four areas of business impact:

1) Operational Excellence

Sufficient planning is conducted to ensure the restaurant has all the materials and tools it needs to deliver an exceptional customer experience every time.

2) People Excellence

Ensures the outlet team is a disciplined, well-trained, highly functional team with a positive team culture that radiates to customers. The ARM does this by communicating direction (the “where we are going”), the “why”, building alignment, and instilling commitment in their team. The ARM regularly gives and receives feedback from their team and seniors and is a role model for their team.

3) Customer Excellence

The customer receives consistently excellent experience, every time in alignment with our hospitality SOPs.

4) Business Excellence

Company resources are used frugally, and recipes are consistently delivered. Identifies opportunities to make cost savings that will not result in erosion of customer experience.

We are seeking an experienced and highly skilled Incident Response Consultant/Manager to join our team. The successful candidate will be responsible for providing incident response services to our clients, developing incident response plans, and managing the incident response program.

Key Responsibilities:

• Provide incident response services to clients, both local and overseas, including incident handling, investigation, containment, and recovery.
• Develop incident response plans for clients, including policies, procedures, and playbooks, tailored to their specific needs and risk profile.
• Work closely with clients to understand their business and technical environment and provide tailored incident response services and recommendations.
• Manage the incident response program, including leading incident response engagements, mentoring the incident response team, and providing guidance to clients on incident response best practices.
• Keep up-to-date with the latest threat intelligence and trends and incorporate this information into the incident response program.
• Conduct incident response tabletop exercises and post-incident reviews to continually improve the incident response program.
• Assist in developing proposals, statements of work, and other deliverables as part of the sales process.

Qualifications:

• Bachelor's degree in computer science, information security, or a related field.
• At least 5 years of experience in incident response management and cross-country IR experience.
• Knowledge of incident response frameworks such as NIST, SANS, or ISO.
• Understanding of the latest threats and trends in information security.
• Experience in leading and mentoring incident response teams.
• Excellent communication and interpersonal skills, with the ability to communicate technical information to both technical and non-technical stakeholders.
• Relevant certifications such as CISSP, CISM, GCFE or GCFA are preferred.

Candidates possessing the following abilities/skills will be considered favourably:

• Strong technical understanding of information security concepts and technologies, including network security, endpoint security, cloud security, and threat intelligence.
• Experience with incident response tools and technologies, such as SIEM, EDR, forensic tools, and threat hunting platforms.
• Knowledge of scripting languages such as Python or PowerShell for automating incident response processes.
• Familiarity with operating systems such as Windows, Linux, and macOS, and the ability to analyse system logs and network traffic.
• Experience with incident response in cloud environments, including AWS, Azure, or Google Cloud Platform.
• Familiarity with regulatory frameworks such as PDPA, GDPR, HIPAA, or PCI DSS, and their implications for incident response.
• Experience with incident response in a variety of industries, including finance, healthcare, government, or technology.

This is an exciting opportunity for an experienced Incident Response Manager with cross-country incident response experience to join a dynamic and growing organisation. The successful candidate will be part of a talented team and will have the opportunity to make a significant impact on the organisation's security posture. If you meet the qualifications and are interested in this opportunity, please submit your application today.

Job Descriptions

• Maintain overall cleanliness, tidiness & hygiene of restaurant at all times
• Manage daily reservations
• Welcome & attend to guests' enquiries
• Provide good customer experience. Making guests' feel comfortable & like home
• Explain food & wine menu to guests
• Recommend and take food & beverage order
• Manage inventories and assist in administrative duties
• Wash & wipe dry glasswares
• Events setup & service
• Event Management & Marketing

Job Requirements

• Minimum 5 year of similar job experience in Gastro-Pubs, Western restaurants
• Passionate in ensuring good dining experience for all guests & delivering quality service
• Well groomed, friendly personality with good customer service skills
• Able to work on weekends
• Basic Wine knowledge and proper wine service
• Very organised and resourceful
• Ability to use POS machine
• Good Service Etiquette
• Able to manage and lead junior crew
• Able to handle customer complaint
• Good attitude
• Eager to learn

Benefits

• Bonus subject to performance.
• AL ( 14 Days ).
• OT most of the time not require but if need we will pay OT when come to work for non opening days.
• $200 Split shift allowance per month ( prorated to number of day the employee works )

Working Hours

• Tues - Sat ( 5 working days )
• Sunday Monday and public holiday ( Off )
• 11am - 2pm
• 4:30pm - 10pm

Commercial and Disease Area Manager

As the Commercial and Disease Area Manager, you will be responsible for implementation of the commercial disease strategy developed with the Commercial and Disease Area Lead, as well as assisting affiliates for the responsible disease area, across all customer areas to ensure commercialization success. You will be the business partners to regional teams, affiliates and global to identify focus areas, drive launches and programs to increase clinical uptake of Roche solutions in the responsible disease area. It is an integrated role; you will work closely with regional clinical stakeholders directly touching the patient journey in your disease area to shape the ecosystem and impact patient outcome in APAC.

In this role, you will:

· Work with Commercial and Disease Area Lead to drive APAC disease strategy implementation by identifying gaps along the patient journey, with an aim to identify investment opportunities and to shape the ecosystem, and collaborate with Roche Pharma in jointly looking into opportunities as required

· Develop and drive sub-region/country disease strategy and focus area according to market maturity, with focus to drive and support local implementation, including clinician engagement initiatives.

· Work with Commercial & Disease Area Lead to lead Disease Area Squads comprising of members from countries, other value streams, chapters, and potentially global. Drive APAC disease commercial strategy and execution to ensure commercial success for high medical value solutions across different customer areas, leveraging on Launch Power House

· Partner with MSA and Chapter to develop clinician engagement strategy to drive clinical uptake of Roche/Partner's solutions & to establish Roche thought leadership in clinician space

· Involve in respective Global Disease Area Network or other related teams/networks that target to focus on disease management or clinical uptake of high medical value solutions

· Co-develop new business model to current care pathways by collaborating with other teams and external partners

· Own disease area commercial expertise; act as architect and catalyst of disease management topic for internal stakeholder.

· Report to Commercial & Disease Area Lead

Who you are:

· Experience and knowledge in building strategy for high clinical value arena with proven ability to engage clinician stakeholders

· Proven ability to establish and articulate a vision, set goals, develop and execute strategies, and track and measure results

· Proven experience leading cross functional teams in an agile environment

· Proven ability to build long term trusted relationships with external and internal stakeholders

· Familiarity with the trends and their relevance to the healthcare industry in the responsible disease area with preference to APAC.

· Passionate in improving clinical practice and patient outcome

· Outside the box thinking and comfortable to challenge the status quo

· Comfortable with taking risks, experiment and learn; Able to act on key decisions and opportunities, and stop any activity that is not adding value

· System thinker with the ability to identify shared purpose among stakeholders in the ecosystem and at the same time able to connect the dots across various customer areas solutions

Qualification and Experience

· Bachelor's degree or equivalent in the related field. Advanced degree (Masters, MBA, Medical Degree, PhD) in the related field desired.

· At least 5 years of work experience in related field.

· Clinician engagement experience is a must, preferably with APAC experience

· Strong communication, presentation and negotiation skills.

· Strategic thinking and planning skill with proven analytical and forward-looking thought process.

· Proven commercial acumen with strong understanding of financials.

· Stakeholder management skill with the experience of collaborations with cross-function teams and different types of external stakeholders.

About our client: Our client is a leading international engineering consultancy.

*Please note that this role will be hired on a contract basis to support our client's project, to start in 2025.

*Work Location: Tuas (company shuttle bus is provided)

*Working days: 5.5 days

About the role:

• The T&C Manager will represent the Owner’s Engineer (OE) and supervise all testing and commissioning activities of the Contractors. This includes coordinating testing and commissioning efforts related to the project.
• The T&C Manager will lead the OE’s testing and commissioning team, collaborating closely with the Resident Site Supervision (RSS) Team, the OE’s design team, and the Contractors. This collaboration will focus on reviewing and refining the Contractors' testing and commissioning plans to ensure timely achievement of project milestones for the EPC Contracts.
• The T&C Manager will oversee all aspects of the Contractors' testing and commissioning activities, managing the interfaces between EPC Package 1 and EPC Package 2 as necessary. This oversight will cover the entire process from dry/cold commissioning to hot commissioning, culminating in a successful completion of the commissioning process and trial run, including optimization of plant operations with the Contractors and Operations & Maintenance teams.
• The role involves direct communication with the Client’s Technical Directors and Project General Managers (PGMs).
• Attendance at Client Monthly Project Steering/Working Committee Meetings, chaired by the Deputy CEO, and any other relevant high-level meetings as requested by the Client, Project Director, or Site Officer is also required.

About you:

• The T&C Manager shall have at least 15 years of hands-on relevant experience in testing and commissioning (and operation) of large scale solid waste management projects (Waste to Energy - WTE, sludge incineration, materials recovery and food waste treatment), or experience with large scale industrial/process/utilities projects (i.e. waste, water, oil & gas, power) testing and commissioning.

• The T&C Manager shall have a relevant engineering degree or certification.

*Please note that only shortlisted candidates will be contacted.

EA Name: Kingsforce Management Services Pte. Ltd.

EA License: 94C3545

EAP Name: Paola Jane Ofrasio Fajardo

EAP Reg No: R1325507