Total 2,654 telemarketing executive job vacancies in F&B / Tourism / Hospitality category in Singapore

Our client is one of the leading ship owner companies. We are looking for an Operations Executive to be part of their Fleet Management Department. The candidate is responsible to manage and assist with the daily operation needs of managing the fleets.

Responsibilities:

• Responsible for Protection & Indemnity (P&I) and Hull & Machinery (H&M) Insurances matters in terms of certifications (issuance/renewals/reissuance), claims & reimbursements.

• Liaising with crew managers on the above.

• Charter Party (CP) – Maintains standard CP format for both Internal and External Charterers to be prepared and vetted by Legal department.

• Ensuring all CPs to be signed prior to engagement; maintained including main terms/addendum in the shared folder, clear of all clutters.

• All Deviations from the standard CPs to be recorded and sent for management approvals.

• Tracking of all Receivables on a monthly basis as per CP (Excel Report).

• Standard Time Charter Description to be prepared for all ships and maintained including new buildings/ takeovers.

• All TCDs to be shared with 3rd party only after written approval from Fleet Manager.

• Liaising with Charters/ Broker on owner’s Matter with regards to Off-Hire Claims, -Del / Redel, Positioning Voyages, Stevedores Damage Reports.

• Check with every vessel for their SDR log every month for month end reporting.

• Management Reports for Quarterly Exco and Budget reports, Monthly Charter Hire Variance Report, Off-Hire Days & Monthly Off-Hire Report.

Requirements:

• Recognised marine or engineering or naval architecture educational qualification. Having a seagoing

experience would be an advantage

• Strong communication and interpersonal skills with the ability to communicate at all levels.

• Detailed oriented, meticulous and strong analytical and problem solving skills.

• Resourceful, innovative, and independent.

• Good team player.

We regret that only shortlisted candidates will be notified.

Furama RiverFront, Singapore is looking for a committed F&B Executive to join our F&B team that responsible for the operation in the Restaurants and ensure that service provided to guests is courteous and efficient and up to the required standard. The key responsibilities will includes:

• Assist the Manager to enforce all pre-check and check control procedures.

• Ensure that mis-en place/side station is all properly set-up before the shift commences.

• Check that the service stations are properly stocked with adequate glassware, cutlery, chinaware and guest supplies at all times and ensure replenishment whenever necessary.

• Assists guests with order taking and promotes the restaurant food and beverage offerings.

• Provides excellent service at all times to all of our guests based on established hotel standard operating procedures.

• Accept reservations according to guests’ requests and ensure that their requirements are met.

• Ensures cleanliness and work safety in food preparation and service areas.

• Comply with all the rules, regulations and policies established by the Hotel.

• Be fully familiar with the emergency procedures of the Hotel.

Job Specifications

• Thorough knowledge in Restaurant Operations, Food and Beverage Services in the Hotel.

• Dynamic, Outgoing and Pleasant

• Strong customer service and problem-solving skill

• Strong planning and people management skill to lead a dynamic service team

• Team player with excellent interpersonal and communication skills

• Able to commit shift work, weekends and public holidays

The Pentagon Group is a privately-owned food & beverage company in Singapore that operates bars and restaurants. Run by an experienced and passionate team about F&B and business, the result is dining experiences made of unique taste and hospitality to remember by.

We are currently looking for F&B Executives to join our team of passionate and talented individuals in operating an All Day Dinning Restaurant.
The candidates will report to and work closely with the Restaurant Managers to strengthen the operations and services level of the ground staff.

Choices of locations and working hours available. Our company treasures talents by offering good career enhancement.

Contemporary, Visionary, Suave - do join us, if you think you have what it takes!

Responsibilities:

• Assist to oversee day to day restaurant operations
• Assist to ensure the adherence of restaurant standards, service benchmarks and company rules and regulation
• Ensure high quality of customer service consistently
• Lead and guide Captains and food runners
• Work objectively towards department and personal KPI
• Carry out ad hoc duties as per management’s instruction.
• Contribute ideas and assist Marketing Department with A&P

Requirements:
• Fluent in English and possess good interpersonal skills
• Keen Interest and passion in hospitality as well as in food and beverage
• Good work ethics, positive attitude and pleasant personality
• High quality standards in customer service, health, hygiene, food and beverage
Job Types: Full-time, Internship, Contract, New-Grad, Permanent


Benefits:
• Additional leave
• Dental insurance
• Employee discount
• Food allowance
• Food provided
• Free parking
• Parental leave
• Professional development
Supplemental pay types:
• Performance bonus
• Tips
• Yearly bonus
• Weekly Incentive $25
• Monthly Incentive $350

JOB SUMMARY:

The Senior Membership & Community Executive is responsible for ensuring our members remain
engaged throughout their lifetime as a member of 1880. The Senior Membership & Community Executive
will sit within the membership team, working closely with the Events and Marketing Communications
teams.

A large focus of the role is to onboard new members and ensure they feel part of the community at 1880.
You will be required to build community groups and organize community led events, programming and
initiatives such as the secret suppers, wellness lunches, cycling brunch, run club, under 30 events etc.

RESPONSIBILITIES:

Membership:

● Respond to membership enquiries, conduct tours and onboard new members
● Respond to member requests for suspensions, terminations and corporate transfers
● Work with membership and finance team for additional member related matters such as
renewals, disputes, suspensions, terminations and finance related matters
● Liaising with finance team for member related finance
● Troubleshoot member issues from time to time
● Support Membership & Engagement Director with member analysis, reports and surveys
● Manage highly sensitive membership data
Communities:
● Create and manage communities for our members from fitness focussed to literature loving
groups. Work with the members to understand their passions to help drive the formation of these
communities
● Drive the Under35s community at 1880 - create opportunities for introducing potential members
to the community & engaging events for our current U35 community.
● Conceptualize, produce and manage community focused initiatives, events and programming,
working with the wider 1880 team.
● Ensure a wide and diverse range of communities and associated initiatives are considered
● Ensure all events are organized and planned in time for deadlines and communicated
appropriately with relevant teams - marketing, events, ops etc.

REQUIREMENTS:

● Flexible to work occasional evenings and weekends
● Excellent communication skills
● Strong interpersonal skills and a ‘can do’ attitude
● Strong team player
● Must be able to prioritise and multi-task
● Ability to work and maximize relationships within a diverse team
● Strong proficiency in organization, problem solving and communication
● Excellent problem solving abilities and able to deal independently and maturely with uncertainty
and challenges.
● Able to implement and materialise programmes and concepts developed
● A minimum of 2 years working experience in a customer service or administrative role

Who we are

1880 is a members' club in Singapore that is interested in inspiring conversations that change the world. Combining a social club, co-working space, and an evolving calendar of events including discussions, parties, DJ nights, wellness sessions, and corporate launches, we create catalytic moments that stimulate both the intellect and the senses.

Your Perks:

● 5-day work week with diverse and energetic colleagues who work hard and play hard

● Employee discount on F&B at the club

● Staff meals every day

● $100 Transport allowance every month

● Birthday credits (Birthday Leave, $75 voucher for use in the club and Birthday Cake!)

● $1,000 Sign-on bonus and a referral bonus

● You will receive a bonus every quarter

● Monthly gratuities

● Group Insurance ( GP- unlimited free consultation & medicine, TCM, Hospitalisation)

● Flexible benefits, and more!

Job Descriptions:

1) E-commerce Key Account Management

• Drive and implement commercial plans across owned and top-tier online marketplace accounts (e.g., RedMart and Amazon).
• Achieve sales targets and stimulate growth within key eCommerce accounts, including negotiations on terms of sale, pricing, and online promotions.

2) Online Operations:

• Select the right mix of products for online sales based on market demand, target audience preferences, and competitive analysis.
• Collaborate with cross-functional teams to ensure seamless order fulfillment and timely delivery.
• Conduct accurate forecasting, monitor inventory levels, and optimize inventory turnover.
• Ensure eCommerce site optimization for navigation, secure payments, and mobile responsiveness.
• Manage compliance with contractual agreements and legal requirements, including contract renewals and negotiations as needed.

3) Digital Marketing and Social Media

• Plan and execute digital marketing campaigns on various marketplace accounts and manage corporate website, E-commerce site, and LinkedIn account.
• Enhance product visibility and sales through optimized product listings, manage on-site content, and develop engaging marketing content to drive customer engagement.
• Utilize UX/UI design and checkout process optimization to enhance customer experience and reduce cart abandonment.
• Employ various online marketing channels such as SEM, SEO, social media, email marketing, and content marketing to effectively reach target consumers.
• Generate reports on key eCommerce and marketing metrics, present findings to management, and make data-driven recommendations for improvement.
• Coordinate with external vendors, agencies, and partners to execute eCommerce initiatives and marketing campaigns effectively.

4) Brand Management:

• Ensure visually appealing digital assets and brand consistency across all digital touchpoints, including the website, social media platforms, and online advertisements.
• Support the team in providing excellent customer service and addressing inquiries, resolving issues, and managing loyalty programs for owned Ecommerce platforms.

Job Requirements:

• Minimum Diploma holder in Sales & Marketing / Business Development or a related discipline.
• At least 2 years of experience in an e-commerce/retail background.
• Strong understanding of digital marketing, eCommerce platforms, order management systems, and fulfillment processes.
• Familiarity with tools like Google Analytics, UX/UI design principles.
• Proficient in search engine optimization (SEO), search engine marketing (SEM), social media marketing, email marketing, and marketing automation.

JOB DESCRIPTION:

The Sales & Marketing Executive will be responsible for the marketing and sales of Methanol products. Reporting directly to the Regional Sales Manager, they will coordinate and customise sales activities to meet regional needs.

RESPONSIBILITIES:

Market Analysis and Planning:

· Stay informed about changes in the regional trading environment and propose strategic marketing plans to achieve Sipchem Marketing Company's (SMC) sales objectives.

· Identify potential partners and opportunities for cooperation to enhance current operations.

Product Knowledge:

· Acquire in-depth knowledge of product specifications, packaging, shipments, selling terms, conditions, competition, and customers.

Sales Planning and Management:

· Prepare sales and lifting plans based on allocation for management review and confirmation.

· Enhance product marketability and profitability by researching, identifying, and capitalizing on SMC's relative positioning.

Competitive Analysis:

· Monitor competitors' activities and disseminate relevant information to SMC's Sales and Marketing teams.

Financial Objectives:

· Meet marketing and sales financial objectives by forecasting requirements, initiating corrective actions, and minimizing costs.

Customer Relations:

· Act as the primary point of contact with distributors and end-users in the Asia Pacific region.

· Deliver marketing solutions and coordinate sales activities while adhering to company processes efficiently.

Cross-Functional Support:

· Support and assist the logistics and finance teams as required.

Performance Tracking:

· Follow and track the day-to-day operations of the regional sales team.

· Prepare a weekly/monthly performance report highlighting variances between target and actual realisation.

Channel Management:

· Manage existing channel relationships with clients and partners to ensure customer satisfaction and retention.

This position requires strong analytical skills, market awareness, and the ability to develop and implement effective marketing strategies. The Sales & Marketing Executive will play a crucial role in driving sales growth and achieving business objectives in the Methanol product segment.

► Monday to Friday

► Office Location - West Area

► Basic up to $4500 + VB

Job Responsibilities

• Drive and implement commercial plans across owned and top-tier online marketplace accounts like RedMart and Amazon.
• Achieve sales targets and drive growth within key eCommerce accounts, including negotiations on terms of sale, pricing, and online promotions.
• Collaborate with cross-functional teams to ensure seamless order fulfillment and timely delivery.
• Conduct accurate forecasting, monitor inventory levels, and optimize inventory turnover.
• Plan and execute digital marketing campaigns on various marketplaces accounts and manage corporate website, E-commerce site and LinkedIn account.
• Utilize UX/UI design and checkout process optimization to enhance customer experience and reduce cart abandonment.
• Utilize various online marketing channels such as SEM, SEO, social media, email marketing, and content marketing to effectively reach target consumers.

Job Requirements

• Diploma in Business / Marketing
• Minimum 2 years of e-commerce experiences in FMCG or Retail industries
• Strong understanding of digital marketing, ecommerce platforms, order management s
• ystems, and fulfillment processes.Familiarity with tools like Google Analytics, UX/UI design principles.

For consideration, kindly submit your CV by clicking “APPLY NOW”

*Only shortlisted candidates would be notified**

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R1326597 | Oh Jia Qi Doreen

THIS IS A 2-YEARS RENEWABLE / CONVERTIBLE CONTRACT ROLE.

Duties and Responsibilities

To be responsible for the planning, conception and implementation of guest services and customer care initiatives, including SOPs and FOH management, to achieve brand awareness, visitorship targets and positive visitor experience for the Museum’s exhibitions, programmes and events.

To develop, implement and manage training capabilities of the Museum’s ticketing, guest services and customer care needs.

To manage SOPs for volunteers and engage them in Museum operations, including their participation in programmes and events

• Enforce and adhere to Museum’s SOPs and best practise & procedures
• Produce detailed schedules which include staffing assignments and milestones for upcoming outreach and service excellence initiatives
• Support the working relationship with facility management and other events and operational departments by maintaining a master museum calendar
• Oversee the day to day operational readiness of FOH and closing duties
• Planning and allocation of resources for ticketing, guest services and customer care needs for both the museum’s day to day operations as well as for programmes and visits
• Knowledge of queue management systems, zone planning, manpower and logistical deployment, signage plans and crowd management measures
• To support the colleagues from Programmes for execution of group booking tours, VIP visits and daily tours
• Work on developing and implementing SOPs for the Museum’s ticketing, guest services and customer care needs
• Support the working relationship with external stakeholders and partners
• Manage FOH associates including service excellence training and schedules
• Carry out ongoing evaluation and analyse surveys from guest service efforts
• Manage and develop SOPs for FOH such as lost & found, customer service and support
• Perform other duties as assigned

Job Requirement

• At least 2 years of direct experience working in customer care and front of house. Candidate with more years of relevant experience will be considered for senior position.
• Diploma/Degree in Tourism, Events Management or equivalent
• An interest and passion for Singapore history, museums and the local art scene
• Self-directed learner and problem solver who remains productive under pressure
• Excellent verbal and written communication skills
• Proficient in Microsoft Office Suite
• Some proficiency with AutoCAD and floorplan drawing will be an added advantage
• Good time management skills
• Cultural understanding and empathy for diverse communities
• Availability to work on evenings, weekends and public holidays
• Team player
• Certifications in First Aid/Bizsafe will be an added advantage
• Service oriented and enjoy interacting with people
• Shortlisted candidate must be comfortable to work at the Air Force Museum located at Paya Lebar

1. Job Scope
The Theatre Practice’s (PRACTICE) Communications & Partnerships department advocates the value
and importance of Singapore theatre through marketing, communications and relationships building.
You will work closely with the PRACTICE team as the communications partner on achieving the
company objectives.

You will be reporting to the Lead of Communications & Partnerships

● Works as an integral member of the Communications and Partnership Department
under the direction of the Department Lead
● Support Manager to ensure all areas related to marketing and publicity, sales and
ticketing are well-coordinated and meticulously executed.
● Attend regular marketing and programming meetings and provide feedback, insight,
analysis and ideas to achieve marketing and sales targets
● Provide administrative support to team members as and when required

2. Job Description

Port Folio: Marketing & Publicity

● Plan and implement holistic integrated marketing communications plans that
profile PRACTICE’s programmes and initiatives in line with organization
objectives. These strategies may encompass but are not limited to direct
marketing, digital marketing, advertising, promotions, event management,
audience segment engagement, etc.
● Assist in marketing campaigns from start to end performances and programmes
which may include direct marketing, digital marketing, advertising and
promotions, event management etc.
● Develop and execute dynamic and comprehensive social media content calendar.
● Establish strategic partnerships and marketing opportunities with like-minded
partners, arts groups, clubs and associations, media partners to maximise
publicity.
● Work closely with marketing services, public relations, internal and external
partners to ensure the branding presence of the company.
● Communicate with patrons and handle enquiries professionally, and generate
feedback on events and promotion to supervisors efficiently.
● Assist in collaterals development, pre and post campaign reports and analysis of
events and promotions. Management of ticket inventory and requests from various
stakeholders.

Primary Responsibilities:

- Create visually appealing content for mosque publicity platforms, ensuring up-to-date information on programs and events.

- Develop engaging videos and reels for the mosque's social media, maintaining creativity and captivation.

- Contribute to overall designs and branding for mosque marketing platforms, ensuring consistency.

- Collaborate with departments to maintain cohesive collaterals for marketing campaigns aligned with the mosque's branding.

- Uphold the mosque's corporate image by working closely with departments.

- Formulate marketing and fundraising strategies across various mosque platforms.

- Manage social media platforms like Facebook, Instagram, TikTok, etc.

- Provide administrative support for Corporate Service department.

Requirements:

- Diploma/Degree in Media/Graphic Design, Marketing, Film, or a related field.

- Proficiency in video and graphic editing software (e.g., Premiere Pro, Photoshop, Canva Pro).

- Independent, multitasking, and a team player in a fast-paced environment.

- Ability to work under pressure and meet tight deadlines.

- Proactive and highly motivated.

Interested candidates can send their resumes to [email protected].

Only shortlisted candidates will be notified.

Job Responsibilities

• To perform weekly and daily ordering of ingredients for individual sections

• Supervise all bakery activities to ensure dishes are prepared in accordance to the established recipes

• Prepare mise-en-place/ingredients and ensure smooth day-to-day operations

• Ensure the highest standard of cleanliness in the kitchen at all times

• Train new employees in order to ensure consistency in food presentation, taste and texture

• Appraise the performance of the subordinate and make recommendations for promotions or other actions

• Co-ordinate and oversee the receiving/collection of delivery of materials from suppliers

• Set-up for new restaurant

• Make reports on all matters pertaining to kitchen operation

• Menu planning & costing

• Creating new product and recipes

• Maintain a high standard of personal hygiene and observe all guidelines pertaining to the handling and preparation of orders

Job Requirements

• Minimum GCE N-Level or ITE qualifications

• Minimum 3 years working experience in F&B or relevant experience

• Possess passion in Baking & Pastry

• Positive attitude with ability to influence and lead a team

• Possess WSQ Food & Hygiene Certificate

• Good understanding of procedures related to kitchen operation

• Able to do split shift and work on weekends and public holidays

• Able to multi-task, adapt to fast paced environment and work under pressure

• Uphold excellent food hygiene and kitchen safety practices

Able to speak japanese to liaise with japanese R&D team

Job Descriptions:

• Conducting due diligence and checks on new tenants and existing tenants prior to the issuance of the letter of offer
• Prepare and follow up on leasing contracts including stamping and other lease related documents,
• Ensure all acceptance items are complete under the offer and the internal tenancy management system duly updated
• Uphold internal compliance on authorities’ guidelines, submission and internal approvals
• Trigger rent review leases and manage Banker Guarantee top-up
• Work with the lawyer to prepare lease documents, supplemental letter, ad hoc letters, pre-termination letters & etc. and stamping of lease documents.
• Update and maintain database
• Send letters to tenants on compliance issues
• Some negotiation on tenancy agreements is expected
• Process the refund of deposit for expired / pre-termination of lease and refund renovation deposit upon Tenant’s completion of fitting out works.
• Responsible to put up a weekly/monthly report to the management to highlight any deviations from standard contracts and outstanding non-compliance with authorities
• Perform other administrative support to the department (i.e. sort, scan, process, file/ e-file documents)
• Carrying out ad hoc task/projects as and when required
• Other duties include involvement in IT-enabled initiatives for improvement on systems and process

Period:

• 2 years contract

Location:

• Tanjong Pagar

Working Hours:

• Mon to Fri: 8.30 am to 6 pm

Salary

• up to $5400

Job Requirements:

• Degree / Diploma in Business, Estate Management or equivalent
• Minimum 1 year of relevant experience in the real estate industry, preferably in the leasing sector
• Experience in Business Park and Industrial sector, overseeing leases across buildings and handled responsibilities related to industrial properties.
• Well versed with JTC policies will be an added advantage
• Good interpersonal, written and communication skills
• Team player who is also independent, meticulous and customer service oriented

In lieu of physical interviews, we will be conducting virtual interview, i.e. Skype/WhatsApp/Facetime/Zoom

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R1107390)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
3 Shenton Way, #19-01 Shenton House, Singapore 068805
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Famous Food Court Chain is looking for Management Trainee & Chef.

Open position: 9 pax

Salary: $2800-$3500 (depends on experience)

Requirement:

Experience chef or trainee willing to learn

Mandarin & English speaking

Good attitude and personality

6 days work week

Shift work

Direct application, Whatsapp your CV to Ms Ong +65 8866 1672.

The applicant would be tasked on the following:

- Handling prep work in the Restaurant which include preparing bread, preparing protein and vegetables.

- Handling cashier in the Restaurant

- Handling Quality Assurance, Service Excellence and tip top cleanliness in the Restaurant

- Perform opening shift in the Restaurant

- Perform closing shift in the Restaurant

- Aid the Operations / Area Manager in meeting scheduling needs

- Ensuring audit checks are performed regularly which specifically include food safety checks

- Keep morale of the employee high

- Manage Labour Cost in the Restaurant

- Manage Food Cost in the Restaurant

- Team player

- Highly self motivated

Weekend and Weeknights commitment are required.

Are you passionate about the food & beverage industry? Do you have a knack for creating captivating content and driving impactful marketing strategies? If so, we want you to be a part of our growing team at Far East Food & Beverage Pte Ltd.

As a Content & Marketing Executive, you will be instrumental in assisting our Marcom Manager in executing dynamic campaigns and elevating our F&B brands to new heights. Here’s what you will be doing :-

Job Scope:

• Assist Manager in campaign planning, execution and all marketing related matters for F&B brands
• Propose and plan all relevant social media and digital content calendars aligned to the Marketing Calendar (FB, IG, Tik Tok etc.)
• Be involved with photography for all social media platforms and keep websites up to date
• Influencer and community management
• Liaising with printers and vendors
• Keep current and abreast on all digital content trends and conduct market research and competitor analysis
• Assist to coordinate and liaise with media to secure brand exposure and relevant partnerships
• Weekly & monthly report analysis for campaigns and engagement
• Any ad-hoc duties as assigned

Requirements

• Candidate must possess at least a diploma in Marketing, Business Studies/ Management or equivalent
• At least 1-2 years of working experience in content creation, either in F&B or retail industry.
• Excellent copywriting skills, creative, innovative and good attention to details
• Able to work independently and a good team player
• Highly motivated, self-driven with initiative and resourcefulness
• Organised and able to work within tight deadlines

Interested applicants are invited to apply online attached with a comprehensive resume stating experience, qualification, current & expected salary via [email protected]

We regret that only shortlisted candidates will be notified

The Volunteer Management & Partnerships (VMP) Executive is responsible for recruiting and engaging volunteers to further the mission of poverty transformation with- in empowered communities. Aligned with the transformational outcome of contributing back and goodwill exchange, he/she will collaborate with the beneficiaries (also known as members), residents and other diverse external stakeholders to garner assets to enable the families towards self-reliance.

He/ she will manage individual volunteers and other diverse volunteer groups to support them in their volunteering engagement and to promote partnerships with staff and the families within our service boundary area to enhance the kampung spirit of community giving and supporting one another.

He / she will also collaborate within and across teams to identify and network for sharing of required resources to support families in their journey towards financial independence and improved family and psycho-social functioning.

Volunteer Sourcing, Onboarding and Placement

• Recruit suitable and interested volunteers from various sources (outreaches, contacts, online, community & other organisations etc).
• To network and build relationships with potential partners that have many volunteers
• Promote and raise awareness of volunteering opportunities at South Central Community Family Service Centre (SCC) that align with the centre’s mission
• Carry out suitable screening of potential volunteers
• Provision of volunteer orientation based on volunteer handbook or information about SCC including volunteering policies and volunteer rights
• Match volunteer requests and interests with the appropriate volunteering opportunity and needs of the organization using a standardized intake and interview protocol.

Volunteer Engagement, Support & Relationship Management

• Manage grievances and resolve conflicts in relationships between volunteers and internal and external stakeholders
• Engage and build relationships with the volunteers while attending to their welfare during the period of their volunteering
• Obtain volunteer feedback and assist in changes in volunteering activities
• Organize training and development sessions for volunteers.
• Produce schedules for volunteering
• To communicate appropriate programme objectives to volunteers as required
• To provide guidance to volunteers on executing effective programmes
• Monitor and evaluate volunteering activities and sessions
• To develop growing team of volunteers to support various programmes
• To identify and retain committed volunteers
• Appreciate volunteers (collaborate with platform owners) or organise volunteer appreciation initiative (s).

Plan Volunteering policies and develop volunteering opportunities

• Collaborate across teams to support development of suitable and meaningful volunteering opportunities to support the families
• Establish partnerships with external stakeholders to develop a volunteer base
• Maintain appropriate record and efficient tracking and utilisation of volunteer information and assignments in a database
• Promote volunteering internally and externally by sharing opportunities for volunteering
• Evaluate the risks associated with volunteering positions and take appropriate action to mitigate the risks associated with the activity
• Utilise social media and other marketing platforms to promote volunteering in SCC

Supporting Family Partnership Platform & Stakeholder Management

• To recruit, engage and maintain Family Partners (FP) and match suitable FPs to identified members.
• To follow up with FP and members on the continued partnership and provide ongoing support
• Managing stakeholders who are involved as volunteers/ Family partnership so as to also protect the well interests of our members.

Develop, execute and manage volunteer-driven programmes

• Manage current programmes
• Develop and plan new programmes to meet the needs of members/community.
• Timely execution and programme management.
• Programme evaluation and review.
• Communicate effectively with members, volunteers and partners to ensure programme effectiveness.

Requirements

• Diploma or Degree in a relevant discipline, preferably social science
• Relevant experience in volunteer management preferred
• People & Team oriented: The ability to work with different groups; families, partners
• Value and Worth of Communities: Believe that people and communities have intrinsic strengths and resources that can be harnessed for the betterment of family and community life;
• Communications: Excellent oral, written and inter-personal communications skills in dealing with individuals, groups and community at all levels
• Knowledge: Rich in community and social service resources for volunteering opportunities and partnerships.
• Stakeholder Focus and following up: Identifying and responding with quality service to all stakeholders while monitoring and making necessary modifications to assignments in a fluid environment
• Engagement and Facilitation: The ability to engage/ influence others to take ownership in an interest area while facilitating conversations amongst diverse groups for continual co-creation, relationship building and collaboration.

*Only shortlisted applicants would be contacted.

Job Responsibilities

• To perform weekly and daily ordering of ingredients for individual sections

• Supervise all bakery activities to ensure dishes are prepared in accordance to the established recipes

• Prepare mise-en-place/ingredients and ensure smooth day-to-day operations

• Ensure the highest standard of cleanliness in the kitchen at all times

• Train new employees in order to ensure consistency in food presentation, taste and texture

• Appraise the performance of the subordinate and make recommendations for promotions or other actions

• Co-ordinate and oversee the receiving/collection of delivery of materials from suppliers

• Set-up for new restaurant

• Make reports on all matters pertaining to kitchen operation

• Menu planning & costing

• Creating new product and recipes

• Maintain a high standard of personal hygiene and observe all guidelines pertaining to the handling and preparation of orders

Job Requirements

• Minimum GCE N-Level or ITE qualifications

• Minimum 3 years working experience in F&B or relevant experience

• Possess passion in Baking & Pastry

• Positive attitude with ability to influence and lead a team

• Possess WSQ Food & Hygiene Certificate

• Good understanding of procedures related to kitchen operation

• Able to do split shift and work on weekends and public holidays

• Able to multi-task, adapt to fast paced environment and work under pressure

• Uphold excellent food hygiene and kitchen safety practices

Able to speak japanese to liaise with japanese R&D team

Job Responsibilities

• To perform weekly and daily ordering of ingredients for individual sections.
• Supervise all bakery activities to ensure dishes are prepared in accordance to the established recipes.
• Prepare mise-en-place/ingredients and ensure smooth day-to-day operations.
• Ensure the highest standard of cleanliness in the kitchen at all times.
• Train new employees in order to ensure consistency in food presentation, taste and texture.
• Appraise the performance of the subordinate and make recommendations for promotions or other actions.
• Co-ordinate and oversee the receiving/collection of delivery of materials from suppliers.
• Set-up for new restaurant.
• Make reports on all matters pertaining to kitchen operation.
• Menu Planning & costing
• Creating new product and recipes
• Maintain a high standard of personal hygiene and observe all guidelines pertaining to the handling and preparation of orders

Job Requirements

• Minimum 5 years working pastry experiences in F&B industry
• Certificate/Diploma in Food and Beverage / Hospitality Management
• Possess WSQ Hygiene Certificate is an advantage
• Able to do shift work, including weekends and public holidays
• Good organizing skills and able to communicate well.
• Work well with others and when under pressure
• Attention to detail and ability to identify and solve problems.
• Fluent in Japanese language as need to liase with Japan Franchisor

Job Responsibilities

• To perform weekly and daily ordering of ingredients for individual sections

• Supervise all bakery activities to ensure dishes are prepared in accordance to the established recipes

• Prepare mise-en-place/ingredients and ensure smooth day-to-day operations

• Ensure the highest standard of cleanliness in the kitchen at all times

• Train new employees in order to ensure consistency in food presentation, taste and texture

• Appraise the performance of the subordinate and make recommendations for promotions or other actions

• Co-ordinate and oversee the receiving/collection of delivery of materials from suppliers

• Set-up for new restaurant

• Make reports on all matters pertaining to kitchen operation

• Menu planning & costing

• Creating new product and recipes

• Maintain a high standard of personal hygiene and observe all guidelines pertaining to the handling and preparation of orders

Job Requirements

• Minimum GCE N-Level or ITE qualifications

• Minimum 3 years working experience in F&B or relevant experience

• Possess passion in Baking & Pastry

• Positive attitude with ability to influence and lead a team

• Possess WSQ Food & Hygiene Certificate

• Good understanding of procedures related to kitchen operation

• Able to do split shift and work on weekends and public holidays

• Able to multi-task, adapt to fast paced environment and work under pressure

• Uphold excellent food hygiene and kitchen safety practices

Able to speak japanese to liaise with japanese R&D team

About Us

Chinese Swimming Club is recognised as a premier city and country club offering a total range of excellent facilities and services. We welcome you to join us to be part of this family and grow your career with us.

What you will be doing

• Oversee the day-to-day operations of the housekeeping team and vendors in ensuring the highest standard of functioning, cleanliness, order and appearance of all swimming pools and landscaping;
• Involved in inspection and/or hands-on maintenance, repair of pool equipment and showing the proper ways of disinfection, dosing and water balancing in pool water treatment;
• Conduct regular assessment of horticulture maintenance e.g. proper pruning methods for shrubs and trees, condition of landscaping and planting works;
• Ensure proper barricading of the maintenance area and the safety of stakeholders are adhered to;
• Provide support for club events relating to housekeeping;
• Scheduling and keeping track of daily pool and landscape maintenance;
• Daily routine inspections to identify and detect defects and follow up with quick rectification;
• Monitor and maintain cleaning materials and ensure all inventories are adequately stored, recorded and properly maintained;
• To conduct weekly stock checks, plan and execute supply requisitions if necessary;
• Any other duties as assigned from time to time by management.

What we are looking for

• Higher Nitec / Diploma in Mechanical Engineering or Electrical Engineering, Building or Facilities Management or Estate Management or equivalent;
• Certification in Swimming Pool, Horticulture Maintenance and Operation will be an added advantage;
• Minimum 2 years related working experience;
• Knowledge of repair, service & troubleshooting work of mechanical and electrical systems/equipment in the swimming pool mechanical plant room;
• Ability to communicate clearly and team player;
• Able to work on rotating shifts including weekends and public holidays.

All successful candidates can expect a competitive remuneration package and a comprehensive range of benefits.

For further information, do visit us at https://www.chineseswimmingclub.org.sg/.

We regret that only shortlisted candidates will be notified.

The Guest Experience & Loyalty Manager is responsible for leading the overall operation of the Executive Club Lounge by ensuring the team provides excellent guest experience and services throughout guest stay. He/she will supervise and is responsiblr for the day-to-day operations of the Executive Club Lounge. He/she will also be the centre of all communication and follow up of any incident during a guest stay.

Primary Responsibilities

Manages the guest journey from pre-arrival to post-departure

· Manages the Pullman Singapore Orchard guest experience

· Maintains close relationship with all the guests, especially Executive Club guests, VIPs

· Ensure effective management of the club’s finances, administration and inventory of stocks and equipment to meet operational requirement; monitor monthly Food and Beverage cost and Profit and Loss

· Ensure the ambience, cleanliness and exclusivity at the lounge is always maintained; maintain all equipment and furniture

· Conducts detail check of all service periods

· Manage duty roster, ensuring adequate staff coverage

· Works with all departments to ensure seamless service

· Checks on guest experience throughout their stay

· Follow up on guests’ feedback

· Ensures all guests complaints are resolved before departure and where required, to follow up after departure

· Encourages guests to post on all social media such as TripAdvisor, Instagram etc and reply to feedback accordingly

· Respond to emergency situations using appropriate procedures

Leading and managing Guest Experience Team

· Train, guide, coach and develop the team to handle day-to-day duties/tasks more efficiently

· Supervises and manages employees. Manages all day-to-day operations

· Understands employee positions well enough to perform duties in employees' absence

· Monitoring TrustYou Survey scores, replying to the feedback, updating the profile and informing the team of the

· Perform other duties as assigned

· Ensures grooming and attire of staff and makes recommendations for immediate rectification of any deficiencies.

· Keeps the guest experience team focused on the critical components of operations to drive guest satisfaction.

· Ensures guest experience team effectively handles guest requests and adheres to all hotel policies, procedures and standards while striving towards total guest satisfaction.

Job Scope

· To be overall responsible for the coffeeshop operation aspects including general maintenance, work area cleanliness and safety.

· Ensure licenses are always valid

· Reviewing staffs’ performance

· Manage team schedules to the needs of the business

· Managing schedule planning

· Build and maintain good working relationship with the tenants

· Need to onsite to ensure operations are moving smoothly

· Training and briefing staffs on workplace safety and certain job scopes

· Responsible with all outlet sales report and update

· Provide daily, weekly and monthly performance reports for management to review

Job Requirement

· Need to have at least 6 years of experience working in a managing kitchen

· Able to work on weekend shift

· Resilient & ability to perform under pressure excellent communications & interpersonal skill

· Have integrity and reliable to handle issues

• Planning and directing food preparation and culinary activities
• Must be able to operate kitchen efficiently and supervise a team of staff
• Periodically review menu with the management and design new promotion dishes
• Estimating food requirements and food/labor costs
• Keep track of all inventory, recipes and ensure quality of food is always at its best
• Ensure quality of plating/packaging meals for customers
• Able to work ot on weekends and public holiday

Job Responsibilities

• To perform weekly and daily ordering of ingredients for individual sections.
• Supervise all bakery activities to ensure dishes are prepared in accordance to the established recipes.
• Prepare mise-en-place/ingredients and ensure smooth day-to-day operations.
• Ensure the highest standard of cleanliness in the kitchen at all times.
• Train new employees in order to ensure consistency in food presentation, taste and texture.
• Appraise the performance of the subordinate and make recommendations for promotions or other actions.
• Co-ordinate and oversee the receiving/collection of delivery of materials from suppliers.
• Set-up for new restaurant.
• Make reports on all matters pertaining to kitchen operation.
• Menu Planning & costing
• Creating new product and recipes
• Maintain a high standard of personal hygiene and observe all guidelines pertaining to the handling and preparation of orders

Job Requirements

• Minimum 5 years working pastry experiences in F&B industry
• Certificate/Diploma in Food and Beverage / Hospitality Management
• Possess WSQ Hygiene Certificate is an advantage
• Able to do shift work, including weekends and public holidays
• Good organizing skills and able to communicate well.
• Work well with others and when under pressure
• Attention to detail and ability to identify and solve problems.
• Fluent in Japanese language as need to liase with Japan Franchisor

Responsibilities include:

• Assist in daily operations
• Ensure that the cafe and coffee house is properly maintained and clean
• Oversee food preperations, presentation and storage to ensure food health and safety compliency.
• Regular checks with customers to gather feedbacks
• resolving of conflicts in a professional way

Qualities we seek are:

• Positive attitude and commitment to excellence
• Respective skills in functions to be performed
• Excellent interpersonal and communications skills
• Team work
• Willing to learn and able to work under pressure
• Experience in F&B Operations
• Preferably 3 years of previous experience in serving.
• Must be able to work night shift or split shift
• Must be able to work extra hours or weekend if needed