Total 1,983 F&B / Tourism / Hospitality job vacancies in sg office robinson road

We are looking for a reliable and innovative solution

We are looking for a restaurant chef who can manage daily orders.

Operations in our live restaurant.

The candidate must know Turkish

arabic cuisine.Restaurant experience

management will be advantageous.

• Preparing the restaurant's meals and organizing everything necessary for service.
• Supervises the restaurant kitchen.
• trains staff and manages the restaurant's kitchen units.
• At least 10 years experience.

We are a 1-year old concept cafe, extension of Bakery Brera, collaborating with National Museum of Singapore to serve the seniors, dementia and the general public.

Looking for a team player, one who can work as a FT cook with a flair of culinary, understand food safety, basic cooking, making sandwiches, salad, handling bread and pastries etc. Any baking experience is a plus.

You need to do stock taking of ingredients, ordering and follow the SOP and recipes properly, be willing to learn and have keen interest on food knowledge, serving, cooking and baking.

Enjoy delighting customers and great serving attitude.

A reliable and team player to join an exciting team with lots of opportunity to grow in Brera family and to contribute to the overall good of the community.

Please contact 98163637 Thrina for a quick discussion or email [email protected] your resume.

About the Company:

The Bible mission began in Singapore in 1823, largely because of Sir Stamford Raffles and Dr Robert Morrison working with the British and Foreign Bible Society. On 4 July 1837, the Singapore Auxiliary Bible Society was formally established with the aim of serving the needs of the region.

Our mission is to make the Word of God known to all people by making it available through the work of translation & publishing, accessible through distribution & literacy programmes, and credible through engagement & advocacy.

Job Description:

International Bible Experiences Pte Ltd, a social enterprise of The Bible Society of Singapore, candidate will have a holistic training from frontline customer services to back-end operations of the company. Hands-on opportunities in areas of event management, e-commerce, marketing and communications.

Specific Responsibilities:

• Support daily operations. Eg. Process registrations and other administration work etc.
• Handle customer enquiries
• Plan and organise events and manage our volunteer-based project
• Assist in marketing and communication projects. Eg. Create collaterals, manage social media publicity etc.
• Assist in ecommerce projects. Eg. Tracking of sales and data analytics

Technical Skills and Competencies:

• Customer service skills - Managing customers and follow up.
• Computer skills - MS Office and other software and apps.
• Event management - Pre-planning to execution of event and post-event.
• Marketing and communications skills - Designing collaterals, website maintenance and social media publicity.
• Ecommerce skills - Setting up the ecommerce and managing the platform etc.

Education Qualifications: Polytechnic Diploma or equivalent

• Working Days: 6 working days (Follow roaster schedule)
• Working Hours: 6.30AM - 2.30PM
• Working Location: Bugis
• Salary Range: $2800 - $3000

Responsibilities:

• In charge of Breakfast & Lunch session
• Food preparation
• Measure and assemble ingredients for menu items
• Maintain accurate food inventories
• Properly store food items at appropriate temperatures
• Rotate stock items as per established procedures
• Restock kitchen for subsequent shifts
• Ensure that the food prep area and kitchen are cleaned and sanitized at the end of your shift

Requirement:

• Minimum 2 years in Chinese cuisine
• Preferred have hotel working experience
• Strong team collaboration and communications skills.
• Felxibility to work evenings, weekends, and holidays as required.

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a F&B Manager to join our team!

As a F&B Manager we rely on you to:

• Oversee the everyday operation, management, marketing and overall performance of the outlet.
• Conduct departmental daily briefings to ensure that all pertinent information is well received by team members
• Supervise team members to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards
• Maintain complete knowledge of all food & beverage services, contents & preparation methods, outlets and hotel services/features
• Ensure that health, safety and security procedures are in place in the outlet
• Attend all briefings, meetings and trainings as assigned by management
• Participate in annual business planning and budgeting
• Work closely with marketing to develop and implement effective marketing and branding strategies
• Actively involved in the selection and recruitment of staff

Requirements:

• Experience in handling VIPs
• Neat and articulate
• Diploma / Degree in food and beverage / hospitality Management
• Minimum 3 years’ experience in a similar capacity in an international class hotel
• Displays initiative
• Commitment to professional values

The Receptionist/Concierge is responsible for the good management of the appointment bookings, whilst supporting the collection of data and consolidation of reports. He/she is responsible for generating sales opportunities through a variety of techniques, develops and attains guest experience in the Spa and sells products and services offered by the spa. He/she is expected to maintain guests’ confidentiality and adhere to the PDPA (Personal Data Protection Act) policy.

Primary Responsibilities

Sales and Guest Experience

• Full knowledge and understanding of Raffles Spa products and services.
• Full knowledge of Raffles Spa Extraordinary Guest Experience.
• Performs pre-consultation for all first time guests and regular guests.
• Executes sales, service and guest experience initiatives in the outlet.
• Meets and exceeds assigned goals for; guest experience and reputation, sales and service, revenue and productivity.
• Attends scheduled meeting, training, educational sessions.
• Reviews guest feedback daily.
• Escalates appropriately any billing or service issues.
• Updates guest profile and treatment redemption record promptly and accurately.
• Consistently adheres to the Code of Business Conduct.
• Generates appointments from calling list.

Product Quality and Knowledge of Work

Maintains complete knowledge of:

• All spa features/services, hours of operation.
• Spa products.
• Current spa promotions and activities.
• Maintains complete knowledge and complies with company policies and procedures.
• Keeps guests updated on currently available promotions and discounts in services offered in the spa.
• Processes payments from guests for services ordered from the spa.
• Makes sure all information and personal data provided by guests are kept strictly confidential. Guests’ treatment forms must be filed back properly after used. It should not be left unattended and should always be kept out of sight.

Administrative Duties and Inventory Management

• Light administrative and clerical duties, such as updating guest profile, updating treatment usage in the system, sales report, filing and data entry.
• Assists Spa Managers in maintaining a good level of spa collaterals and printing materials such as guest profile folder and consultation cards.

General Housekeeping and Maintenance

• Ensures the general cleanliness of the reception area, lounge and retail area.
• Ensures the diffuser burner is lit at all times at the reception, lounge and retail area.
• Replenishes all writing materials and marketing collaterals at the reception.
• Reports to Spa Manager on any defects of spa facilities and equipments.
• Performs any other duties and responsibilities that may be assigned.

Training

• Attends all training courses as deemed necessary, and adheres to training as set by the Spa Manager.
• Fulfills all scheduled theory and practical training requirements.

Candidate Profile

Knowledge and Experience

• Attained secondary education or higher.
• Ability to pleasantly communicate in English.

Competencies

• Ability to promote Spa products and services.
• Ability to focus attention on guests needs, remaining calm and courteous.
• Ability to promote positive relationship with all guests.
• Ability to maintain confidentiality of all guest information and pertinent hotel data.
• Ability to perform job functions with minimal supervision.
• Ability to work cohesively with other departments and co-workers as part of a team.
• Well versed with Microsoft office.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.

Job Responsibilities

1. Assist Senior Reservations Officer in processing individual and group reservations in a systematic and professional manner

2. Ensures all booking details are accurately entered into the computer system

3. Responds to guest requests via faxes, vouchers, mails and internet correspondence in a timely and confidential manner

4. Files and maintains reservation correspondence in accordance to Hotel’s standards

5. Maintains confidentiality of all room rates and selling/sales strategies of the department

6. Familiarize with the latest update knowledge of the Hotel’s products and services especially in the area of reservations handling and processing

7. Performs any other duties and responsibilities as and when assigned by the Management

Education and Work Experience

1. GCE ‘O’ Level

2. Experience in customer contact center preferred

3. Familiar with Opera PMS System application preferred

4. Possesses good telephone etiquette and telemarketing sales techniques

Job Description:

• Responsible for the full spectrum of Accounts Payable
• Check, verify and process invoices, expenses claims & reimbursements
• Invoice payments are made accurately, on time
• Data entry into accounting system
• Responsible in supporting monthly and year-end closing
• Other accounting related duties as assigned

Requirement:

• Min qualification Diploma in Accounting or equivalent
• Min. 1 year of experience in AP function
• Able to multi-task in a fast-moving environment
• Strong attention to detail and good analytical skills
• Possess a positive working attitude and able to work as a team

JOB SUMMARY

Leads and operates Information Technology (IT) discipline for properties and managed offices in scope. Manages a team of IT resources and is accountable for day-to-day hotel and company office IT operations. Provides support to operations leaders for owner relations and negotiations on IT matters. Once handed over from the direct manager, accountable for new opening/acquisition construction oversight, countdown, and live operation. Executes property internet support. Works with direct manager on vendor management and product development for the assigned market.

CORE WORK ACTIVITIES

General

· Maintains status documentation (goals, scorecard, LPA tracking, etc.) to verify accuracy.

· Strives to achieve balanced scorecard and goals by leveraging resources and concepts to achieve desired results.

· Monitors assigned company owned and managed offices to verify IT operations are running effectively.

· Meets with direct manager to provide updates on IT activities and business plans.

· Meets with business point of contact of each property (General Manager, Director of Finance, etc.) or in-person contact at least once every two months to seek feedback and provide effective updates on IT activities and plans. Produces follow-up report, action plans and information distribution.

· Assists with the activation of all potential properties within the cluster by building business cases and engaging owners and business partners.

People

· Owns IT vendor relationship for properties in scope.

· Participates in the Talent Acquisition process according to company procedures.

· Verifies induction program for new associates or associates transferring to new role is effective.

· Trains associate(s) to provide backup coverage in the department to cover cluster leader’s function during vacation and sick leave.

· Performs LPA’s on a timely basis and allocates sufficient time, research, and effort to verify the process effectively benefits the development of associates.

· Verifies effective communication, training, and execution of all talent development programs and related initiatives.

· Develops a personal management style that is intended to bring positive results from Associates.

· Builds and maintains positive and effective relations with direct team members.

Product

· Strives to remain informed on the most up to date knowledge regarding vendor activities.

· Notifies direct manager to put resources in place to verify owners have sufficient vendor choices in each market/city.

· Where assigned, delivers pilot phase early review/completion/recommendation report and relevant documentation.

· Where assigned, documents technology pilot scope and objectives with business partners.

Process

· Maintains IT inventory for the assigned properties/offices in cluster.

· Manages cluster IT Agreements for assigned properties.

· Verifies cluster associates are treated appropriately and in alignment with local operational practices.

· Verifies the execution and tracking of rollouts on a timely basis.

· Compiles, seeks approval, monitors, and strives to meet operating budgets; manages expenses using tracking and forecasting tools and engages with the accounting team closely.

· Verifies resources assigned to IT escalation and tracking processes are effective and meet the service level agreements.

· Monitors flow of issue management amongst continent support desk, vendors, and cluster organizations to verify effectiveness.

· Implements cluster best practices and suggests enhancements with the intent to benefit the wider IT community.

· Implements cluster IT policies and procedures as received by regional IT.

· Attends IT Education Calls.

· Verifies planning and accomplishment of technology disaster and contingency plan testing for each property and office.

· Completes other reasonable duties as requested by leadership.

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a Sales Coordinator to join our team!

As a Sales Coordinator we rely on you to:

Responsibilities:

• Produces required reports for the management of goal setting, incentive plans, budget and audits to facilitate and support the sales teams in order for them to achieve their established goals.
• Responsible for the production of all reports ensuring that, where possible, these are fully automated or require minimal manual intervention.
• Assist with the preparation of all training for the department.
• Assist with the collection and reporting of market and competitive data as necessary.
• Assist with the implementation of standard operating procedures and associated training to improve automation and process efficiencies.
• Works closely with the Shangri-La Singapore sales teams in order to assist with the achievement of overall sales targets for the hotels.

Requirements:

• Prior experience in sales, preferably within the hospitality industry
• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and team members
• Strong organizational and multitasking abilities, capable of handling multiple projects simultaneously
• Ability to work independently and as part of a team, adapting to a fast-paced and dynamic work environment

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a Senior/Manager, Sales – Leisure & Luxury (Singapore) to join our team!

As a Senior/Manager, Sales – Leisure & Luxury (Singapore) we rely on you to:

• Responsible for multi-property implementation of sales activities to maximize business opportunities and revenues in their specific area of responsibility, in order to achieve and to exceed the segment goals for the Singapore hotels.
• Responsible for implementing all sales activities to maximize business opportunities and revenues in their specific area of responsibility, in order to achieve and to exceed the segment goals for the Singapore hotels
• Develops strategies to secure and/or maintain preferred hotel status for global accounts and optimizes revenue contribution from these managed accounts for all Singapore hotels.
• Solicits and drives all negotiated–transient and group leads to achieve the set segment sales goals and targets for the Singapore hotels.
• Implements all sales action plans related to respective market(s) and account portfolio.
• Participates in development of the Area Sales Plan, budget and market audits, and implements corresponding sales action plans with the Leisure & Luxury sales team.
• Supports the development and maintenance of the client database and all other sales systems. Establishes and maintains up-to-date client profiles in all relevant systems.

Requirements

• Effectively bilingual in English and Simplified Chinese to liaise with associates/clients from China Market
• 3-5 years of relevant working experience, preferably in Hotel industry.
• Able to maintains the highest standards of professionalism, ethics and attitude towards all hotel guests, clients, colleagues and employees.
• Strong leadership, communication, and interpersonal skills to effectively manage a sales team and build client relationships.
• Excellent negotiation, presentation, and influencing abilities to secure new business opportunities.

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a Senior / Manager, Events to join our team!

As a Senior / Manager, Events we rely on you to:

• Work directly with the organizers on their event programs and requirements in order to provide professional advice to facilitate and assist on their planning.
• Conduct venue inspections with the organizers or external contractors for planning meeting or event setup.
• Provide menu recommendations or custom menu design to offer service flexibility as well as to drive upselling.
• Coordinate food tasting arrangement for the organizers on high profile or special events prior to the event days to meet customer expectations.
• Work independently with external vendors to coordinate on special event arrangement, such as venue theme decoration, entertainment arrangement, etc.
• Develop close rapport with organizers to strengthen guest loyalty for repeat business in future.
• Maintain an effective communication and cohesive working relationships with Sales & Marketing team, F&B and other operating departments of the hotel.
• Observe and follow events management service guidelines and standards according to Events Manual.

Job Requirements:

• Candidate must possess at least Professional Certificate/NiTEC, Bachelor's Degree/Post Graduate Diploma/Professional Degree in any field.
• At least 2 Year(s) of working experience in the related field is required for this position.
• Preferably Manager specialized in Hotel Management/Tourism Services or equivalent.
• The successful candidate will be required to wear company issued uniforms in adherence to the property's grooming and uniform guidelines

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a Sales Executive to join our team!

As a Sales Executive we rely on you to:

• Drive group lead conversion to achieve the set segment sales goals and targets for the Singapore hotels.
• Qualify prospective clients considering the goals set forth in the sales strategy, negotiating optimum rate for the benefit of the business.
• Sell all facets of hotels in Singapore. In assigned territory, responsible for rooms, catering, food & beverage and other revenues as set out in the hotels’ budgets.
• Proactively seeks in-depth knowledge of accounts owned to understand total revenue impact on the hotels for better negotiation opportunities.
• Maintain excellent relationships with existing accounts and solicits new business.
• Conduct all sales activities including sales blitzes, telesales, sales calls, site inspections, entertainment, business trips (domestic and international), attendance at trade shows, and other assigned sales related activities.

The hostess responsibilities include greeting guests, providing accurate wait times and escorting customers to the dining and bar areas. You are also required to assume the role of a waiter/waitress as deemed by the management. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure. You should also be available to work in shifts and manage reservation requests, enquiries and emails.

Ultimately, you’ll ensure we provide excellent customer service and a pleasant dining experience to our guests.

Job Description

• Set up cutlery, crockery and glassware on table
• Provide menus and announce Waiter/Waitress’s name
• Welcome guests to the venue and during departure
• Monitor the guest waiting list from time to time to manage customers' waiting time
• Lead customers to assigned dining or bar areas
• Allocate seats to customers by processing collated reservations
• Build good rapport with customers to improve customers' experience
• Follow customer service Standard Operating Procedures (SOPs)
• Comply with the Company's personal, food and beverage hygiene standards
• Comply with the Company's Workplace Safety and Health (WSH) policies and procedures
• Adhere to legislative requirements pertaining to handling and consumption of alcoholic beverage
• Perform opening, operating and closing of shifts
• Execute daily operational tasks according to staff roster
• Answer incoming calls and address customers’ queries
• Suggest areas for continuous improvement within work area
• Coordinate with service staff about available seating options
• Other admin tasks

Requirements

• Prior F&B Experience preferred
• Personable, charming and outgoing personality, with a strong service-attitude
• Able to multitask and work efficiently under pressure
• Possess stamina to stay on feet for long periods
• Able to work evenings, weekends, and holidays
• Only Singaporeans

We are looking for kids club ambassadors to be responsible for the daily operation of buds by Shangri-La, Splash, and other family experience activities necessary. HE/SHE will manage the day to day operations in terms of executing play activities, assisting and interacting with guests to ensure a fun and safe guest experience, maintaining the areas, equipment and facilities cleanliness, tidiness and safety at buds, splash and all other kids play space.

Responsibilities

• Executing day to day operation of BUDS Family Experience
• Responsible for playing area of indoor & outdoor
• Able to carry out activities and interact with the guests to ensure an energetic, fun, safe and educational session.
• Maintaining the Kids Club clean and tidy at all times.
• To provide support to the parties, e.g., food delivery, decorations and set-ups.
• Maintaining the daily communication with the superiors and all colleagues to ensure the smooth operations.
• To be always alert, attentive and assume a pleasing and helpful attitude toward members and colleagues at all times.
• Ensure all activities are conducted in such a manner to ensure the health, safety and security of each child.

Requirements

• Experience working in theme parks, tourist attractions, kids' corner in museums / hotels, childcare Centre is an added advantage
• Able to work weekends/public holidays

What’s in it for you:

• A fun and supportive work environment
• Career progression with international work opportunities
• Daily meals
• Competitive remuneration, rewards & recognition
• Transportation benefits
• Flexible benefits

WHAT’S THE JOB?

Responsible for supporting the Sous Chef / Executive Chef in managing the daily productions, preparation, presentation and stock ordering of Western banqueting operations for weddings / catering events that is related to Western cuisine, monitor and delegating job duties for junior colleagues. Control labour and food costing while ensuring quality is maintained or improved

YOUR DAY-TO-DAY

• Administers and adhere HACCP policies and procedures within the hotel
• Supervises and maintain cleanliness and hygiene of your kitchen and all work stations
• Ensure the consistency in the preparation of all food items for A La Carte/ Buffet/ Festive menus according to hotel recipes and standards
• Take responsibility for the quality & presentation of Chinese banquet & weddings events
• Educate and train junior colleagues in accordance with hotel brand standards to foster productivity
• Work with your superiors and plan appropriate manning level, ensuring effective utilization of manpower and labour cost
• Actively share with superiors the conduct and work performances of junior colleagues; ideas and opinions
• Ensure new colleagues/ trainees are properly trained, provide guidance and support when needed
• Liaise daily with banquet managers to keep effective communications regarding guests’ feedbacks and improve on it
• Able to provide professional, friendly and proactive guest service while supporting fellow colleagues

WHAT WE NEED FROM YOU

• Diploma / Vocational certificate in Culinary Skills or related field
• Minimum 5 years’ related experience as a chef including in 1 year in supervisory in banquet and catering operation kitchen – specialised in local malay cuisine with knowledge on western food in international hotels in high volume kitchen
• Oral and written fluency in English
• Aid in menu planning and costing, organising special events, develop new dishes with comprehensive product and equipment knowledge
• Commitment to work rotating shifts, weekends and public holidays
• Valid Food Hygiene/ Food Handler certificate as required by local government
• Outgoing and people oriented
• Motivator and confident in problem handling
• Great communication skills, ability to interact with guests, employees and third parties that reflect highly on the hotel, the brand and the company
• Look smart – wear your uniform with pride

Job Description & Requirements

To implement Revenue Management strategies to optimize and maximise the Hotel’s revenue

Responsibilities

• Manage rates, room inventory, distribution channels and market segmentation

• Oversee revenue management, develop and provide strategic direction in support of critical revenue cycle initiatives and goals.

• Monitor competitors and market to develop rate and market-mix strategies

• Conduct daily pick-up analysis, make appropriate changes to address any issues or trends after review with the management

• Provide a weekly dynamic forecast of expected results, variances and budget comparisons.

• Manage and oversee strategy for all 3rd party distribution. Evaluate performance of all the distribution

partners and the contracted rates, eg. OTA, FIT, corporate, consortia etc.

Requirements:

• Bachelor’s Degree in Hospitality / Tourism / business or equivalent

• Minimum 5 years related working experience in the Hospitality Industry with Reservations and Revenue background at the managerial level.

• Excellent communication and presentation skills.

• Have good knowledge on all room rates / packages and promotions

• Proficiency in MS Office applications and Opera system.

• Good knowledge of commercial contracts, legal and pricing

• Highly analytical and commercial minded.

• Highly organized, detail oriented, able to handle multiple complex projects simultaneously

• Strong leadership and problem solving skills

Job Responsibilities

• Greeting and Bidding Customers Farewell
• Lead Customer to their tables
• Present Menu to Customer
• Inform Customer of Daily Specials and Take Order
• Serve Food & Beverage Order
• Clear & Clean Tables
• Any Ad-Hoc Duties that may be assigned by the Manager

Job Requirements

• Excellent Customer Service
• Good Command in English
• Able to work Independently and Team Worker
• Possess Initiative and Good Working Attitude
• Salary will be based on experience

Other Information

• Location: Bugis
• Full Time, Part Time, Intern Available
• Candidate with more experience will be hire under Senior Service Crew

Please kindly email your resume to [email protected]

Job Responsibilities

• Prepare Food
• Wash Untensil
• Keep Kitchen Clean
• Any Ad-Hoc Duties that may be assigned by the Manager

Job Requirements

• Able to speak English or Chinese
• Able to work Independently and Team Worker
• Possess Initiative and Good Working Attitude

Other Information

• Location: Bugis
• Full Time, Part Time, Intern Available
• Candidate with more experience will be hire under Senior Chef

Please kindly email your resume to [email protected]

As a Reservation Executive, We Rely On You To

• Provide the highest level of service to promote customer satisfaction and retention while optimizing booking opportunities
• Assist to maintain effective booking processes and follow through guest bookings
• Deliver an exceptional customer experience at the point of booking with both telephone and email reservations
• Assist in handling reservation sales and guest requests in a professional and efficient manner

We Are Looking For Someone Who

• Has a passion for customer sales
• Preferably has experience working in reservation and with relevant hospitality background
• Loves interacting with guests
• Has strong interpersonal skills and communication skills
• Enjoys working as part of a team
• Has a can-do attitude
• Is a self-starter
• Enjoys crafting best-fit solutions for guests

Burnt Ends has established itself as one of Asia’s most exciting places to dine. It is a modern Australian-style barbecue restaurant which believes that magic that comes from cooking with wood. The main restaurant and office is located at Dempsey and there is one Meatsmith restaurant in Telok Ayer.

JOB SCOPE AND RESPONSIBILITIES:

• Develop & manage a compelling and engaging social media content framework & strategy for the Group’s social media platforms, as well as explore other potential platforms for greater online engagement and visibility
• Develop & manage attractive campaigns & manage promotional collaterals to boost sales, as well as drive traffic to website and social media platforms
• Monitor and collate data of all digital marketing platforms i.e. number of impressions, unique visits, number of followers, link clicks, weekly sales, etc.
• Identify digital marketing trends and market activities
• Support the maintenance & updates of all marketing & eCommerce platforms e.g. Website, Chope, Oddle, etc
• Collaborate closely with Photographer/ Graphic Designer to help develop attractive visual content for emailer campaigns and ads
• Maintain online websites & web stores for all brands, venues
• Update website copy
• Organize Quarterly Promotions meetings and action plan post-meeting
• Other related tasks as and when assigned
• Maintain, monitor, and engage in social media community discussions
• Assist with Menu changes and updates
• Other related tasks as and when assigned

JOB SUMMARY

Functions as the strategic business leader for residential service activities required between the homeowners and the management company. Manages luxury condominium facilities with attention to and support of the 4 Pillars of Operational Excellence. Monitors the development and implementation of residential brand strategies and supports the leadership team in flawless execution. Assists in developing and implementing property-wide initiatives that deliver products and services that create owner engagement while remaining in-line with the condominium documents. Acts as the liaison between the management company and the homeowners and fosters positive relationships between all parties.

CANDIDATE PROFILE

Education and Experience

• Bachelor’s degree from an accredited university in Hotel Management, Hospitality, Business Administration

OR

• Related major; 2 years’ experience in residential hospitality, or related professional area preferred.

CORE WORK ACTIVITIES

Maintaining Residences Operations

• Maintains knowledge of owners’ name/number/family members, residence numbers, and floor plans and hours of operation.

• Maintains knowledge of all marketing packages and promotions used by the sales team (if the property is still in sales).

• Maintains knowledge of the Hotel Reservation Services

• Responsible for assisting in the day to day operations for Residences, including vendor activity on-site and office administration.

• Conduct daily line-ups

• Participate in monthly departmental meetings to review and assist in the implementation of action plans to improve employee and owner satisfaction.

• Provide employee recognition on an ongoing basis, including an annual staff event.

• Maintain complete knowledge and comply with all residences policies and procedures and protects the privacy of the owners.

• Maintain knowledge of homeowner Rules & Regulations.

• Communicate with the General Manager or the Director of Residences regularly regarding issues and information relating to residents.

• Provide feedback to the General Manager of Director of Residences for local standard operating procedures and assist with departmental compliance.

• Create an environment of open communication for Ladies, Gentlemen and Owners.

• Monitor logbooks and service requests to verify timely completion of tasks.

• Monitor unit admittance procedures and verifies correct key inventory

• Creates and maintains filing system: work orders, reports, home care records, invoices, correspondence, owner forms and proof of insurance.

• Office Communication should be replied to and filed in a timely fashion

• Communication via newsletters, email, and faxes may be required on behalf of the association. The General Manager or Director of Residences will monitor the communications the Residential Services Manager will execute.

• Maintains accurate homeowner’s roster and follow up with services deficiencies

• Knowledge of the computer systems including, Mystique, Buildinglink, scheduling software and key control software.

• Communicates with homeowners, management and employees.

• Manages owner expectations while remaining calm and courteous.

• Works flexible hours, including weekends, holidays and evenings if necessary.

Managing and Conducting Residences Activities

• Responsible for assisting in the planning and execution of services and lifestyle activities involving homeowners and the hotel when applicable.

• Responsible for supporting the leadership team in fostering and maintaining good relationships with the homeowners and their representatives by providing services and amenities aligned with Ritz-Carlton Brand and quality standards.

• Actively participate in activities and communication that support full participation in the Owner Engagement Survey.

• Document all resident requests, complaints or problems immediately, implement them in to Buildinglink and notify the designated departments.

• Serves as a liaison between homeowners and various departments and builder/developer.

• Provide homeowners with at least 3 options for vendors or Ritz-Carlton services that can aid in home or unit maintenance. Will report any issues that pertain to vendors or service providers and will assist in resolving the issue.

• Communicate a la carte services provided by Hotel and will communicate requests in a timely manner.

• Submit maintenance and housekeeping requests to the appropriate department and follow up accordingly.

• Collect resident owner’s preferences, track and record additional preferences and put them in Mystique.

• Report any common area items that are not in line with Ritz-Carlton Brand Standards.

• Create an environment that fosters WOW stories and Lionshare Best Practices.

• Familiar with Business Priority Matrix.

• Participation in the creation of WIG’s, Lead Measures and the WIG Boards. Participate in weekly calls.

• Familiar with the balanced scorecards in Employee/Owner Engagement.

• Plan regular social gatherings for owners and assist in the creation of newsletters and other methods for communicating events.

• Assists in the properties cleanliness and is responsible for their part in protecting the physical asset through visual inspections and self-audits.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

• Assists in training, motivating, directing and supervising the work performance of the employees in the F&B operations
• Assists in developing and maintaining all on-the-job training programs on a continual basis to ensure a high degree of professionalism among the staff
• conduct a daily briefing with the staff on station assignments, details regarding menu, functions, and activities within the hotel
• Maintains a daily housekeeping program that covers storage and operational areas
• Performs menu recommendations to patrons and offer other F&B services such as cross-selling of other in-house restaurants and hotel facilities, so as to enhance their dining experience
• Able to take reservations, assign seating arrangements, lead patrons to seats, and build rapport with patronsObserves the personal grooming, attitudes and degree of professionalism of the staff to ensure that the quality service standards are up kept
• Conducts spot-checks on staff service attitudes and product knowledge randomly at least twice a week
• Assumes an active role in implementing safety procedures and following up within the department for such procedures
• Responds to any hotel emergencies or safety situations with urgency
• Fosters a close working relationship with other departments and promote effective inter-departmental communication
• Reports all incidents to the Managers
• Attends to telephone enquiries
• Be conversant with the opening and closing procedures of the restaurant, and ensure that the staff adheres to these procedures.
• Attends to guests’ complaints, enquiries, or situations as satisfactory to the guests as possible
• Performs any other duties as may be assigned from time to time by the Management

Requirements

• GCE 'N' Level or with any relevant experience
• Ability to speak mandarin to liaise with mandarin speaking customers/guests
• Able to work on a shift roster

Roles & Responsibilities

• Familiar with all daily events taking place in the hotels, arrival/departure information, group movements, GTC arrivals/departures, current occupancies and those for the immediate period and key future dates, details of special hotel/company promotions and rates.
• Maintains updated and relevant information to handle guests’ inquiries
• Ensures that the facilities of the Guest Service Centre are always in excellent working order, tidy and clean and that unauthorized persons do not enter the area.
• Ensures prompt answering of all calls
• Handles all guests’ requests or inquiries promptly and in a professional and helpful manner.
• Ensures all guest service requests are accurately and correctly recorded in accordance with the hotel’s policies and procedures and co-ordinates with departments to ensure the timely execution of the requests.
• Ensures that all requests for wake-up calls are fulfilled at the time requested.
• Ensures that the emergency PA system, public area music system and paging systems are in perfect working order at all times.
• Is totally familiar with the telephone/PABX back up procedures in the event that any equipment malfunctions in the Guest Service Centre.

Experience:

• Minimum 1-2 years working experience in a supervisory or management Front Office position in a 200+ room, four/five star international hotel or in a supervisory/management position in a Call Centre or large, high traffic switchboard.
• Front Office PMS experience

What’s in it for you:

• A fun and supportive work environment
• Career progression with international work opportunities
• Daily meals
• Competitive remuneration, rewards & recognition
• Transportation benefits
• Flexible benefits

Job Description:

• Direct and participate in the preparation, seasoning, and cooking of Si Chuan Cuisine dishes,

• Plan and price menu items, order supplies, and keep records and accounts. Monitoring and controlling stock levels,

• Maintaining/raising the food’s profit margins for the restaurant,

• Hiring and firing employees,

• Meeting health and safety standards,

• Assist in adhoc duties as and when required.

Requirement:

• Proven work experience as a Chef or Cook,

• Hands-on experience with various kitchen equipment,

• Ability to remain calm and undertake various tasks,

• Excellent time management abilities,

• Familiarity with sanitation regulations.