Total 29 customer service manager job vacancies in Human Resources category in kaki bukit south east

Supervisory Responsibilities:

1. Recruits, interviews, hires, and trains new staff in the department.

2. Oversees the daily workflow of the department.

3. Provides constructive and timely performance evaluations.

4. Handles discipline and termination of employees in accordance with company policy.

Duties/Responsibilities:

5. Partners with the leadership team to understand and execute the organization's human resource and talent strategy particularly as it relates to current and future talent needs, recruiting, retention, and succession planning.

6. Provides support and guidance to HR generalists, management, and other staff when complex, specialized, and sensitive questions and issues arise.

7. Manages the talent acquisition process, which may include recruitment, interviewing, and hiring of qualified job applicants, particularly for managerial, and professional roles; collaborates with departmental managers to understand skills and competencies required for openings.

8. Analyzes trends in compensation and benefits; researches and proposes competitive base and incentive pay programs to ensure the organization attracts and retains top talent.

9. Oversee and manage performance appraisal system that drives high performance.

10.Creates learning and development programs and initiatives that provide internal development opportunities for employees.

11. Carry out employee disciplinary meetings, terminations, and investigations.

12. Maintains compliance with local employment laws and regulations and recommended best practices; reviews policies and practices to maintain compliance with local employment laws.

13. Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.

14. Performs other duties as assigned by management.

Required Skills/Abilities:

• Bachelor's Degree in Human Resources, Business Administration, or related field required.
• Minimum of 5 years of human resource management experience, preferably working in the construction industry.
• Excellent verbal and written communication skills.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to act with integrity, professionalism, and confidentiality.
• Thorough knowledge of employment-related laws and regulations.
• Proficient with Microsoft Office Suite or related software.
• Proficiency with or the ability to quickly learn the organizations HRIS and talent management.

Job Summary - HR Manager

The HR Manager directs and works with Human Resources and Operations employees to carry out the daily activities of the Human Resource Office including oversight of recruitment, total compensation, training and development, association/labor relations, and performance management. Additionally, the HR Manager focuses on delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensures compliance with all applicable laws, regulations and operating procedures.

Education and Experience

· High school diploma or GED; 4 years experience in the human resources, management operations, or related professional area.

OR

· 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 2 years experience in the human resources, management operations, or related professional area.

CORE WORK ACTIVITIES

Leading and Monitoring Recruitment and Hiring Activity

Administering and Providing Education Related to Employee Benefits

Managing Employee Development

Maintaining Employee Relations

Managing Legal and Compliance Practices

Job Summary - Assistant Director of Human Resources

Assists the Director of Human Resources in executing strategies that serve to attract, retain, and develop diverse premiere talent. Position directs and works with human resource employees to carry out the daily activities of the Human Resource Department, including recruitment, total compensation, employee relations, and training and development. Executes against objectives outlined in the Human Resources Business Plan and delivers services that meet or exceed the needs of employees and enable business success. Ensures compliance with applicable regulations and Standard Operating Procedures.

Education and Experience

· High school diploma or GED; 4 years experience in the human resources, management operations, or related professional area.

OR

· 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 2 years experience in the human resources, management operations, or related professional area.

CORE WORK ACTIVITIES

Managing the Staffing and Recruiting Process

Managing Legal and Compliance Practices

Managing Benefits Education and Administration

Managing and Conducting Staff Development Activities

Managing Employee Relations and Human Resources Communication

The HR Manager is responsible for managing the full spectrum of human resources functions in the organization. The HR Manager will work closely with business stakeholder, department heads, and employees to ensure the effective management of the workforce and the alignment of HR initiatives with the company’s strategic objectives.

• Collaborate with leaders and department heads to determine staffing needs and forecast talent requirements based on business goals.
• Manage the full recruiting lifecycle (source, screen, interview, hire and onboard) and keep track of job boards, social networks, industry contacts and other platforms that enable HR hiring especially for logistics and retail front-line positions.
• Overseeing company performance appraisal process by effectively managing the performance of employees and ensuring the development and retention of top talent.
• Develops and maintains a fair, competitive, and motivating compensation and benefits structure that supports the overall goals of the business and promotes employee satisfaction and retention.
• Streamline and maintain a record of the company's monthly incentives/commissions, and regularly review the incentives/commissions scheme to ensure it aligns with the business objectives.
• Identify the learning and development needs of employees in collaboration with managers to ensure the workforce has the skills needed to achieve organizational goals.
• Understanding of employee relations strategies to ensure a positive work environment and handling conflicts, grievances, and employee complaints in a fair manner.
• Ensure compliances to all relevant labour laws, including those related to employment contracts, benefits, and workplace rights.
• Oversee and manage all aspects of the company's insurance policies, ensuring adequate coverage for all risks. This includes coordinating renewals, reviewing policy terms, and liaising with insurance providers to ensure optimal coverage and cost-efficiency.
• Align HR initiatives with the organization’s overall strategic objectives, ensuring HR supports the company’s long-term goals.
• Oversee the HR department’s budget, ensuring cost-effective solutions are implemented for all HR functions.
• Prepare and present HR reports to management, offering insights on staffing, turnover, employee performance, and other key HR metrics.
• Any other duties as assigned by the Management

Requirements:

• Possess Diploma/Degree in Human Resource Management, Business Administration, or a related field.
• Minimum 3-5 years of experience in a human resources or HR-related role, with at least 2-3 years in a managerial position preferable in Retail/Service Industry
• Proficiency in Microsoft Office Suite (Excel for reports/ data analysis, PowerPoint for presentations, Word for policies and internal communication).
• Knowledge of Labor Laws: Strong understanding of local Employment Act, and compliance requirements, such as anti-discrimination, Tafep guidelines, and other HR-related legalities.
• Ability to identify challenges or HR-related issues, analyse root causes, and propose solutions, especially in areas like performance, employee relations, and retention.
• Mature with strong interpersonal skills and the ability to communicate effectively with employees at all levels of the organization.

Job Purpose

This role focuses on building and executing effective hiring strategies to enhance talent competencies and strengthen the organization's employer brand. It involves close collaboration with key stakeholders on workforce planning, recruitment, onboarding, retention, and knowledge management. Additionally, the role requires driving and implementing transformation and improvement initiatives to optimize HR processes and outcomes.

Introduction

We are seeking a hands-on individual who is eager to learn, grow, and build their career with our organization. This role offers an excellent opportunity to gain valuable experience, contribute meaningfully to impactful HR initiatives, and develop your skills in a supportive and dynamic environment. If you are motivated by the chance to grow alongside a passionate team, we would love to hear from you!

Hiring Strategies:

• Develop and implement innovative talent acquisition strategies to attract high-quality candidates.
• Align hiring processes with business needs and organizational goals.
• Leverage data analytics to refine recruitment methods and enhance the candidate experience.

Stakeholder Collaboration:

• Partner with department heads and stakeholders, including the Ministry of Education (MOE), to understand workforce requirements and plan hiring activities.
• Collaborate on workforce planning to ensure a balanced and sustainable talent pipeline.
• Support hiring managers with insights to make informed recruitment decisions.

Recruitment and Selection:

• Coordinate seamless onboarding experiences for new hires to ensure a smooth transition.
• Develop and implement retention strategies to improve employee engagement and reduce turnover.
• Foster a welcoming and inclusive workplace that promotes long-term satisfaction and growth.

Employee Onboarding & Retention:

• Coordinate the onboarding process to ensure a smooth transition for new hires.
• Develop retention strategies to reduce turnover and improve employee engagement and satisfaction.

Transformation and Improvement Projects:

• Lead or contribute to HR transformation and improvement initiatives, aimed at optimizing talent acquisition processes.
• Implement tools and technology to improve hiring efficiency and effectiveness.

HR Operations:

• Manage WICA and Work Pass applications
• Regularly review and update SOPs for relevance and compliance.

Ad-hoc Hosting Events:

• Host and represent the organization for external gusts and visitors when required.

Why Join Us?

• Purpose-Driven Work: Play a vital role in shaping Singapore’s next generation of leaders by ensuring the institution attracts and retains the best talent.
• Growth Opportunities: Gain exposure to transformative HR projects that challenge and develop your skills.
• Dynamic Team Environment: Work alongside dedicated professionals who share your passion for impact and innovation.
• Rewarding Culture: Be part of an organization that values creativity, collaboration, and continuous improvement in the education landscape.

Requirements

• A good Degree in HR or any discipline.
• Candidates should have 2-3 years supervisory experience.
• People-oriented with strong verbal and written communication skills.
• Highly motivated, meticulous, independent and adaptable to change.
• Excellent communication, organizational and interpersonal skills.
• Abreast with current employment legislations and HR practices.

Job Description

1. Reporting to the Vice President, Human Resources, this generalist role will be responsible for managing the full spectrum of HR and end-to-end employee lifecycle processes.
2. Partner Business Units to advise stakeholders and support in HR matters, such as manpower planning and budgeting, recruitment, remuneration, performance and talent management, learning and development, disciplinary and grievances etc.
3. Support in developing, reviewing and updating of HR policies. Keep abreast of HR regulations and best market practices, to recommend enhancement of practices and streamlining of processes.
4. Plan and lead in driving employee engagement programs and events to promote a positive and inclusive workplace culture.
5. Oversee the assessment of learning and development needs, and administration of training budget and course registrations.
6. Lead in HR System and maintain accurate HR reports, records and documentation. Conduct data analysis to identify trends and insights to support decision making and reviews.
7. Lead and manage office administration, which includes office planning, employee travel management, procurement of office stationery, equipment and other supplies etc.
8. Support in other relevant duties as assigned.

Job Requirements

• Degree in HR, Business or related discipline.
• Minimum 7 years of relevant experience. Prior experience from public sector will be an added advantage.
• Well-versed with Singapore Employment Act.
• A team player with strong stakeholder management, problem-solving and communication skills.
• Proactive, resourceful and ability to prioritise effectively.

The key responsibilities include, but not limited to:

1) Recruitment and Staffing:

• Lead and oversee the end-to-end recruitment process, including job postings, candidate sourcing, interviews, and the seamless onboarding of new hires
• Collaborate with hiring managers to understand their staffing needs and devise effective recruitment strategies
• Ensure compliance with industry-specific requirements when hiring talents

2) Employee and Industrial Relations:

• Lead and guide the HR executives to address staff concerns and resolving workplace issues
• Implement strategies to maintain a positive workplace culture in a highly competitive environment.
• Manage employee relations and union matters and participate in union negotiations, to achieve collective agreement.
• Work close to drive close labour relations through dialogue and collaboration with union

3) Training and Development and Culture:

• Identify skill gaps in the workforce and develop training programs to enhance technical and soft skills
• Collaborate with Heads of Department to create and deliver industry-specific training
• Conduct in-house orientation and staff wellness programs

4) Compensation and Benefits:

• Administer competitive compensation and benefits programs tailored to attract and retain talents.
• Assist in preparation and computation of benefit disbursement for approval
• Stay updated on industry salary trends and ensure the organization remains competitive

5) Operations:

• Monitor changes in labour laws and industry-specific regulations and update HR policies in accordance with Employment Act and Government Regulations
• Design, implement, and optimize HR shared service and adjunct operations processes to improve efficiency and effectiveness
• Identify areas for improvement and implement initiatives to enhance service quality and efficiency
• Plan, control, manage, supervise, coordinate, and implement the Club’s human resource system, including benefits & welfare, recruiting, hiring, orientations, training, wage and salary administration, human resource record administration, and legal compliance
• Manage HR operations functions such as HRIS, payroll, leave management etc

6) Performance Management:

• Establish performance evaluation processes that consider technical competencies, project achievements, and industry-specific key performance indicators (KPIs)
• Assist in career development planning for employees
• Administrate the performance evaluation system; reviews including all phases of the moderation to conclude the final rating

7) Reports and Budgeting:

• Prepare staff reports per statutory requirements and for Management review, makes presentations to Management and staff, where necessary
• Work with Finance team on HR related grant disbursement to the relevant departments
• Assist in budgeting process and act as an advisory to Heads of Department on manpower planning

8) Any other duties assigned

Job Requirements:

• Bachelor degree / Graduate Diploma in HR Management / Diploma in Learning and Development at least 5 years of relevant experience preferably in a hospitality industry.
• Sound knowledge of the Employment and Industrial Relations Act
• Outgoing personality with excellent interpersonal relations skills
• Strong conflict management and problem-solving skills
• Strong counselling with good listening skills
• Learning & Development background will be an advantage
• Willing to be hands-on in execution

Join Our Team and Enjoy Fantastic Benefits!

Job Summary:

The Assistant HR Manager (SG) supports the HR operations for Singapore to fulfil HR functions and support our internal stakeholders.

Job Responsibilities:

• Perform full HR spectrum in Singapore, including recruitment/internship, onboarding and offboarding, L&D, payroll, employee relations, performance management in compliance with SG labour laws and other relevant laws.
• Assist Group HR Manager in HR policy development and ensure compliance in HR policies and practices in Singapore office.
• Work with MY Assistant HR Manager to fulfil all candidate sourcing and onboarding requests for SG and MY executives and workers.
• Work with SG HR & Admin Team to implement the new HRIS for Group HR (SG and MY).
• Support internal audits and regulatory compliance tasks.
• Promote a unified company culture that aligns with the group’s values and mission, working closely to ensure consistency in employee engagement and workplace culture.
• Take on any other new assignments from Senior Management and Group HR Manager.

Job Requirements:

• Must possess at least Bachelor Degree in Human Resource Management, Organisational Psychology or equivalent.
• Minimum 10 years of prior HR experience in SG, with strong knowledge of Singapore Labour Laws and Regulations. Strong experience in Talent Acquisition and Talent Development preferred.
• Self-driven and hands-on person. Collaborative in nature and strong team player.
• Able to handle confidential information with high integrity and discretion.
• Energetic and willing to implement change. Able to work in fast-paced environment.
• Willing and able to go to project sites and engage with front-line staff, other than executive staff.
• Very detailed oriented and strong at producing high quality/accurate work.
• Strong with numbers and critical thinking. Able to complete HR initiatives with high cost-benefit outcomes.
• Diplomatic and excellent interpersonal and communication skills in dealing with all levels of staff.
• Knowledge and prior experience with Malaysian Labour Laws are also useful.
• Highly proficient in M365, SharePoint and HRIS.
• Willing to work beyond normal working hours and weekends, should there be work exigencies.

Job Description

1. Reporting to the Vice President, Human Resources, this generalist role will be responsible for managing the full spectrum of HR and end-to-end employee lifecycle processes.
2. Partner Business Units to advise stakeholders and support in HR matters, such as manpower planning and budgeting, recruitment, remuneration, performance and talent management, learning and development, disciplinary and grievances etc.
3. Support in developing, reviewing and updating of HR policies. Keep abreast of HR regulations and best market practices, to recommend enhancement of practices and streamlining of processes.
4. Plan and lead in driving employee engagement programs and events to promote a positive and inclusive workplace culture.
5. Oversee the assessment of learning and development needs, and administration of training budget and course registrations.
6. Lead in HR System and maintain accurate HR reports, records and documentation. Conduct data analysis to identify trends and insights to support decision making and reviews.
7. Lead and manage office administration, which includes office planning, employee travel management, procurement of office stationery, equipment and other supplies etc.
8. Support in other relevant duties as assigned.

Requirements:

1. Degree in HR, Business or related discipline.
2. Minimum 7 years of relevant experience. Prior experience from public sector will be an added advantage.
3. Well-versed with Singapore Employment Act.
4. A team player with strong stakeholder management, problem-solving and communication skills.
5. Proactive, resourceful and ability to prioritise effectively.

Job Description:

Viskou is seeking an experienced HR Manager to join our team and contribute to our ongoing growth and development. As the HR Manager, you will be responsible for comprehensive human resource management, including recruitment and selection, employee relations, performance evaluation, and training and development, laying a solid foundation of talent for the company’s long-term growth. This role requires occasional travel to other locations as needed.

Key Responsibilities:

• Develop and implement recruitment plans to attract and select talent that aligns with the company’s growth.
• Manage and improve the company’s performance evaluation system, promoting performance improvement and career development for employees.
• Design and implement employee training and development programs to enhance overall employee skills and competencies.
• Build and maintain positive employee relations, handle employee inquiries and conflicts, and foster a supportive work environment.
• Oversee and optimize HR policies and processes to increase work efficiency and employee satisfaction.
• Occasional travel to support HR functions and company initiatives at other locations.

Qualifications:

• Bachelor’s degree or above, preferably in Human Resources, Psychology, or a related field.
• At least 2 years of HR management experience; previous experience as an HR Manager or in a related role is preferred.
• Familiar with labor laws and HR policies, with a strong ability to manage employee relations.
• Excellent communication, coordination, and problem-solving skills, with the ability to handle tasks independently.
• Strong sense of responsibility, good team spirit, and adaptability in a fast-growing work environment.
• Willingness and ability to travel as needed.

What We Offer:

• Competitive salary and benefits
• Opportunities for professional growth and development
• A friendly work atmosphere and supportive team

Our Story

At TDConnex, we are more than just a consumer electronics manufacturer; we are a team of innovators, creators, and problem-solvers dedicated to enhancing everyday life through cutting-edge technology. Our journey began with a simple yet powerful idea: to connect people with the future through innovative electronic solutions. Over the years, we have grown from a small startup into a leading global player, all while staying true to our core values of quality, integrity, and customer-centricity. Our story is one of relentless pursuit of excellence, where every product we create is a testament to our commitment to making a difference in the world.

What We Do

TDConnex specializes in designing, manufacturing, and distributing a wide range of consumer electronics that cater to the evolving needs of modern consumers. From smart home devices to wearable technology and beyond, our products are engineered to deliver convenience, efficiency, and style. We leverage the latest advancements in technology to create solutions that not only meet but exceed the expectations of our customers. Whether it’s through innovative features, sleek designs, or intuitive interfaces, our products are built to enhance the way people live, work, and play.

What We Are Looking For

The Regional HR Senior Manager / Director will play a key strategic role in aligning our human resource strategy with the overall business goals. The role requires a strong background in HR leadership, experience in operational HR management, and the ability to work in a fast-paced, regional environment. As the HR leader, you will partner with senior leadership to drive all aspects of human resources including talent acquisition, employee development, labor relations, and compliance with regional and local regulations.

Key Responsibilities

• Lead and develop regional HR strategies that align with the company’s business objectives, particularly focusing on expanding operations in the Asia Pacific region
• Oversee talent acquisition and management, ensuring we attract, retain, and develop top talent across multiple regions.
• Ensure compliance with labor laws and regulations in all operating regions, particularly Singapore, China, India, and future APAC markets.
• Partner with senior leadership to develop a strong organizational culture that promotes collaboration, innovation, and operational excellence
• Act as a trusted advisor to the Group CEO on all human resource matters, providing insights and recommendations for continuous improvement.
• Drive performance management, employee engagement, and retention initiatives
• Design and implement leadership development and succession planning strategies to ensure the future readiness of talent.
• Support expansion efforts, managing HR integration for new sites and regions as the company grows.
• Develop and manage regional HR policies and ensure alignment with local practices in each region.
• Provide oversight of compensation and benefits programs to ensure they are competitive and aligned with the Group's standards.
• Lead diversity and inclusion efforts, welcoming employees from all nationalities, and promoting an equitable work environment.

Requirements

Education

Bachelor’s or Master’s degree in Human Resources, Business Administration, or a related field. Professional HR certifications are preferred.

Experience

8 to 10+ years of progressive HR leadership experience, with at least 3 to 5 years in a regional role in the manufacturing industry.

Proven experience in both strategic HR leadership and hands-on operational HR functions.

Strong understanding of regional HR practices, with experience in Singapore, China and India being highly beneficial.

Skills

Excellent communication and interpersonal skills, with the ability to work effectively with senior leadership and diverse teams across multiple regions.

If you are passionate about finance, have a strong background in financial management, and are eager to contribute to a dynamic and growing organization, we would love to hear from you.

Language

Fluent in English; proficiency in other language is an advantage.

Location & Travel

This role is based at the company's headquarter in Singapore and requires occasional travel (approximately 50% per month) to our manufacturing plants in India and China.

If you’re passionate about driving HR strategies that foster growth, innovation, and an inclusive culture across regions, we’d love to hear from you.

• Develop and implement HR strategies and initiatives aligned with the overall business strategy
• Bridge management and employee relations by addressing demands, grievances or other issues
• Manage the recruitment and selection process
• Support current and future business needs through the development, engagement, motivation and preservation of human capital
• Develop and monitor overall HR strategies, systems, tactics and procedures across the organization
• Nurture a positive working environment
• Oversee and manage a performance appraisal system that drives high performance
• Maintain pay plan and benefits program
• Assess training needs to apply and monitor training programs
• Report to management and provide decision support through HR metrics

Job Title: HR Manager

Location: TutorJohn Learning Centre, 143 Teck Whye Lane #01-231

TutorJohn ll, 144 Teck Whye Lane #01-217

Company: TutorJohn Learning Centre

About Us:

We are a dynamic and innovative tuition center committed to providing high-quality educational services to our students. Our team is dedicated to fostering a supportive learning environment where students can excel academically and reach their full potential. With All Levels, All Subjects: 1-1 Home Tuition and Small Group learning classes.

Position Overview:

We are seeking an experienced and proactive HR Manager to join our team. The HR Manager will be responsible for overseeing all aspects of human resources, including recruitment, employee relations, performance management, training and development.

Responsibilities:

Develop and implement HR strategies and initiatives aligned with the overall business strategy.

Oversee the recruitment process, including sourcing, screening, interviewing, and hiring qualified candidates.

Manage employee relations

Implement performance management systems to monitor employee performance and provide feedback for improvement.

Ensure compliance with all HR policies, procedures, and legal requirements.

Maintain accurate and up-to-date employee records and documentation.

Handle employee grievances and disciplinary actions in accordance with company policies and procedures.

Collaborate with management to identify staffing needs and develop strategies to attract and retain top talent.

Requirements:

Bachelor's degree in Human Resources, Business Administration, or related field.

Any proven work experience as an HR Manager or similar role.

In-depth knowledge of HR policies, procedures, and best practices.

Strong leadership and interpersonal skills.

Excellent communication and negotiation skills.

Ability to multitask and prioritize tasks effectively.

Proficient in MS Office and HRIS software.

Any related HR Certifications is a plus.

Company Benefits:

Health insurance: We provide comprehensive health insurance coverage to ensure the well-being of our employees and their families.

Competitive salary: We offer a competitive salary package to attract top talent and reward employees for their contributions.

Professional development opportunities: We support employee growth and development through training programs, workshops, and educational opportunities to enhance skills and advance careers.

Flexible work arrangements: We offer flexible work arrangements, including remote work options and flexible hours, to accommodate individual needs and promote work-life balance.

Employee discounts: We provide discounts on tuition fees for employees and their immediate family members enrolled in our tuition center programs.

Performance bonuses: We offer performance-based bonuses or incentives to recognize and reward employees for their hard work, dedication, and achievements.

Social events and team-building activities: We organize social events, team-building activities, and company outings to foster a positive work culture, strengthen team relationships, and boost morale.

Salary: $1,500 - 3,000

How to Apply:

If you are keen, please fill in this short form and shortlisted candidates will be asked for a Zoom interview.

https://tinyurl.com/TuitionCentreJobRegistration

We thank all applicants for their interest in joining our team. Only those selected for an interview will be contacted.

1. To maintain time management system, process payroll, CPF, IR8A and prepare related personnel reporting.

2. To maintain personnel, leave, medical, training records.

3. To perform staff recruitment, interviews, orientation, induction, exit clearance.

4. To coordinate and arrange staff training.

5. To process work permit, employment pass applications.

6. To liaise with government bodies, staff and suppliers with regard to personnel, immigration, levy, personal income tax matters.

7. To perform office administration tasks including procurement of office equipment and supplies, insurance, travel bookings, issue of stationery and staff uniform.

8. To give suggestions on the improvement of all assigned tasks with regard to efficiency and effectiveness.

9. To perform administration matters: coordinate the maintenance of office equipment, air-con, area cleaning, door access and security system, phone and public announcement system.

10. To liaise with government bodies, staff and suppliers with regard to personnel, immigration, levy, personal income tax matters.

11. To supervise Administrative Assistant.

12. To assist Financial Controller in HR and administration matters.

HR & Admin Manager (Singapore & Malaysia)

Responsibilities:

Human Resource

· Review HR and performance management policies and key KPIs

· Review company handbooks to include any updates or amendments in Employment Acts

· Handles recruitment process including talent sourcing, liaison with recruitment agencies, drafting job posts, onboarding and orientation.

· Plan manpower needs in line with Minstry of Manpower (MOM) directives and apply for work permit, S Pass, EP, DP and process pass renewals

· Organize annual medical checks for employees

· Handles off-boarding process like conduct exit interviews, termination, retirement

· Handles employee’s queries, grievances and provides career guidance

· Process monthly Singapore and Malaysia payroll using iPay and UBS SAGE including uploading to banks for payment

· Plan and implement annual performance management and propose division of bonuses

· Submission monthly CPF contribution to CPF Board and pay all relevant taxes like EPF, EIS, SOSCO, Zakat, PCB and corporate taxes to Malaysia statutory boards

· Submission of annual tax forms to IRAS and LHDN (Malaysia equivalent of IRAS)

· Apply and claim from statutory boards childcare leave and training course subsidies

· Ensures proper administration of HR and admin practices in line with corporate compliance by HQ, includes meting out disciplinary actions

· Submission of HR reports like monthly headcount, salary list, organization charts and contact list

· Organize annual team bonding sessions and quarterly staff engagement activities

· Manage and verify annual leaves and benefits entitlement, petty cash and transport claims

· Source and identify safety course providers for employees in Singapore and Malaysia

· Ensure all training, payroll and filing records are in place and maintain office cleanliness

Office Administration

• Maintain and process any of the general office admin of the company.
• Stationery & sundry purchasing for office and other ad-hoc projects.
• Tenancy/Rental Management (For both SG & MY offices and rental units for Employees)
• Stationery & Office Equipment management (Sourcing, purchasing, maintain)

IT Support

· Liaising with Vendor on IT equipment and Software matters

· Procuring and maintaining of IT equipment (both mobile phones, laptops, router and printer), issue, returns & repair

· Handling IT enquiries from employee

Requirements:

· Singapore Citizen or SGPPR

· Fluent in both English & Mandarin (Proficiency in Japanese language or Malay is a bonus)

· Preferably Bachelor Degree or Graduate Diploma in Human Resource/Capital Management

· Proficient in MS applications like Word, Excel, Powerpoint and Outlook

· At least 5years’ experience as HR practitioner in Singapore, be well versed in Singapore Employment Act and willing to learn Malaysia labour laws

· Strong communication skills (both verbal & written)

We are seeking an Senior HR Generalist who will work closely with various departments in driving HR operational excellence for the company.

We are a growing company. We are people oriented and we take care of all our staff. We provide lunch and staff discount as well as other benefits.

• Handling Staff Payroll
• Responsible for administration, analyze compensation surveys and obtain all necessary information to prepare compensation proposal and budgets.
• supporting an employee's onboarding and offboarding cycle.
• Advice employees on personnel issue, including compensations and benefits policy.
• Prepare letters for emplyees as and when, e.g.: confirmation letter, acceptance of resignation,
• Support on the HR policy and procedure establishment and improvement.
• Ensure that all employee relations issues are properly identified, reported, investigated, and resolved.
• Ensure all HR practices; records, etc. are in full compliance with statutory requirements.
• Post Job vancancies at different job portals, shortlisting and arrange interview for both candidates and hiring managers.
• Build rapport with other outlets admin/operations team.
• Responsible for completion and submitting of surveys from government statuary board.
• Support recruitment in doing online job posting, shortlisting potential candidates, arrange job interview for candidates and hiring managers.
• Participate in other HR projects, programs or activities, as assigned.

Requirements:

• Candidate must possess basic computer skills and be able to use Microsoft Excel, Word and Powerpoint.
• Positive working attidude and positive mindset. Can do spirit.
• Result oriented
• Good interpersonal and communication skills
• Good writing skill
• Tact savvy
• Be able to speak multible languages will be an advantage
• No prior experience are also welcome to apply

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a Senior Human Resource Manager to join our team!

As a Senior Human Resource Manager, we rely on you to:

• Create and drive multiple learning and keeping abreast of trends, needs, ideas and innovation, introducing and incorporating innovative and appropriate learning methodologies and technologies to facilitate learning and transformative development.
• Drive and embed the group’s culture, beliefs and nature.
• Facilitate and conduct internal trainings and orientations for new employees.
• Ensure that induction and orientation for new employees are properly carried out.
• Identify, establish and build network and partnerships with providers and partners and relevant government agencies on initiatives, grants and sponsorships.
• Prepare training budget, training plans and reports.
• Develop internal training program based on training plan for the year.
• Recommend internal and external teaching resources.
• Work on government funding projects and job redesigning
• Manage the learning and development team and its structure to develop competencies of the team.
• Work closely with HR team on compensation and benefit strategies to attract talent
• Plan and organize employee engagement events.
• Lead business transformation project

Who We Are

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment.

We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers.

Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

For more information on Singapore University of Social Sciences, please visit www.suss.edu.sg.

About The Role

To work with the Director, Student Recruitment and Admissions, for the planning and managing of the University’s student recruitment strategies, operational plans for marketing, outreach and promotional events, competitor analysis and budget management. In addition, to oversee CRM functions including provision of programme advisory to prospective applicants, calls and leads management.

What You Will Be Doing

Student Recruitment and Outreach

• To plan and manage student recruitment and outreach activities/events such as open houses, education fairs, information sessions, seminars, talks, school/university/company visits, etc., for the purpose of recruiting students.
• To plan and organise outreach activities/events, for e.g., dialogue sessions, for the Schools.
• To collaborate with external stakeholders, for e.g., Institutes of Higher Learning (Polytechnics and ITE) and industry partners, to organise outreach activities/events to promote the University’s programmes locally.
• To make presentations to prospective applicants at outreach events such as open houses, education fairs, information sessions, etc., conducted in schools, polytechnics, universities, external organisations, and so on.
• To produce and keep updated all marketing collaterals including prospectuses, brochures, inserts, flyers and any other marketing/publicity materials.
• To prepare student recruitment reports with details of outreach strategies and execution plans.
• To prepare and manage budget and financial reports of student recruitment and outreach expenses.
• To manage and analyse the statistics of student recruitment and outreach activities/events.
• To prepare competitor analysis reports, where required.
• To source for sponsor organisations for sponsorship programme.

Programme Counselling and Customer Service

• To manage enquiries and provide appropriate counselling, guidance and encouragement to the general public attending the outreach activities/events who are interested in the University’s programmes.
• To manage programme enquiries via phone, email and walk-ins, etc., received by staff.
• To manage the leads database, the CRM system and the SRC hotline.
• To prepare and analyse email and hotline statistical reports for service quality monitoring and improvement purposes.
• To manage and analyse leads captured via phone, email, walk-ins and from other student recruitment and outreach activities, and to provide recommendations for improvements.
• To manage and review all enquiries and feedback from interested applicants/signed-up applicants.

Website Management

• To ensure accurate and up-to-date information relating to SRC’s sections on the SUSS website.
• To copy edit/vet all publicity materials relating to SRC before the information is posted on the SUSS website.

Job Requirements

• Degree with at least 5 years of relevant working experience, preferably in marketing and business-oriented with customer service focused perspective, of which 3 years at managerial level.
• Proficient in Microsoft Office.
• A good team player with good interpersonal, communication, presentation and writing skills.
• Pleasant disposition with good customer service skills.
• Self-motivated, positive attitude, able to work independently and take initiative.
• Resourceful and ability to multi-task in a fast-paced environment.
• Enjoys meeting people and organising activities.
• An eye for detail.
• Mature, meticulous and possess a high level of discretion and integrity.
• Bilingual with good command of written and spoken English.

What Do We Offer

At SUSS, we advocate the Spirit of Learning and pride ourselves as lifelong learners. You will gain access to various learning platforms and plenty of development opportunities to support your growth in a meaningful career!

Besides that, you will also get:

• Competitive Pay Package
• Hybrid Work Arrangement (Subject to Job Role)
• Medical Benefits
• Flex Benefits
• Family Care Leaves
• Volunteer Service Leaves
• Wellness & Recreation Activities
• Lifelong Learning Opportunities
• Career Development Opportunities through Internal Job Postings and Transfers

Application Process

Interested applicants are invited to apply directly to our Career Portal. We regret that only shortlisted candidates will be notified.

Assisting the Assistant Director (Corporate Services) and be responsible for handling all the HR functions including recruitment, training, payroll, compensation & benefits, employee relations in Boys’ Town. Ensuring smooth HR operations on a daily basis and provide quality customer service to both internal and external clients. The incumbent needs to help to coach, counsel, and discipline HR employees. Support in developing, coordinating, and enforcing systems, policies, procedures, and productivity standards.

FUNCTIONAL – HUMAN RESOURCE

Talent Acquisition and Recruitment:

· Collaborate with hiring managers to identify staffing needs and develop effective recruitment strategies.

· Manage end-to-end recruitment processes, including job postings, candidate screening, and interviewing.

· Ensure a positive candidate experience and contribute to building a diverse and inclusive workforce which includes on-boarding process.

· Lead and participate in recruitment strategy efforts such as career fairs, career talks etc.

· Handles end-to-end process for Assistant Manager and above level entries, transfers and exit.

Employee Relations:

· Act as a point of contact for employees, addressing HR-related queries and concerns through email, face-to-face and/ or ticketing system.

· Assist in the resolution of workplace conflicts and employee relations issues.

· Contribute to the development and implementation of employee engagement initiatives.

Learning and Development:

· Identify training needs and coordinate learning and development programs.

· Facilitae training sessions and workshops as needed.

· Oversees the training and development records for all employees.

Performance Management:

· Manage the performance management process.

· Support assistant managers and above in setting performance expectations and conducting performance reviews.

· Contribute to the continuous improvement of performance management systems.

General HR Management:

· Collect HR data collection from employees for the purpose of generating operations and HR insights.

· Establish, review and manage all standards and practices of corporate governance, audits relating to HR and ensuring compliance and proper documentation.

· Ensure all HR matters are in compliance with relevant laws & regulations.

· Prepare, structure and manage HR data and information to assist in the analyses off operations and HR issues.

· Innovate HR processes and practices through digitalization by evaluating its impact on the delivery of HR services.

· Manage, review HR quality service level agreement and ability to communicate findings and outcomes of HR service quality reviews to relevant stakeholders.

· Manage, update and maintain an effective and efficient HRIS which includes Assistant Manager and above employee data and leaves administration.

· Participate in projects, committees, taskforce being appointed by the Assistant Director or management team.

· Manage and maintain all assistant managers’ level and above HR records, PFiles, training and development.

HR Administration:

· Manage HR documentation, including employee contracts, policies, and procedures.

· Maintain accurate and up-to-date employee records.

· Manage and handle payroll vendor to manage payroll processes and functions including submitting/ filing of CPF, Income Tax and all other statutory claims.

· Assist in the administration of employee benefits including insurance.

Other Administration:

· Manage, update and submit various reports eg. Headcount, Training, Management, Statutory, Surveys report etc.

· Manage and handle statutory reporting, submission of claims, grants and funding.

· Participate in manpower, C&B and any other related surveys.

· Participate and provide administrative support (which include any statutory requirement related e.g PDPA, Safe Management etc.) to the Human Resource Manager.

· Any other duties assigned.

MANAGERIAL

· Report to and provide regulare feedback to the Assistant Director (Corporate Services) of Boys' Town.

· Coach, counsel, and discipline and guide HR team members, interns and temp staff.

· Attend management and other relevant meetings and to do presentation when necessary.

REQUIREMENTS

· At least a Degree in Business Administration or Human Resources.

· At least 5 years of relevant working experience and 3 years in the capacity of a Senior HR Executive, preferably in non-profit sector.

· At least 3 years of direct payroll processing.

· Experienced in managing and leading HR team members.

· Good understanding of the Employment, CPF, Employment of Foreign Manpower, Retirement & Re-Employment, WICA, Workplace Safety and Health Act.

· Have an eye for details.

· Good in record keeping (filing/documentation etc.).

· Ability to handle sensitive and confidential information with discretion

· Proficient in HRIS and MS Office suite (i.e. Microsoft Outlook, Excel, Word, PowerPoint etc)

· Strong interpersonal and communication skills.

· Good initiative and able to work independently.

· Ability to work fast and handle pressure well.

Are you a self-motivated, result driven individual looking to working in a fast-paced environment? If you are such an individual, we are keen to explore the opportunity to have you on board.

Responsibilities:

1. Develop and execute HR management strategies in alignment with the company's business goals.
2. Formulate and implement recruitment plans, ensuring timely acquisition of suitable talents for various company departments.
3. Manage the entire employee lifecycle, including onboarding, training, and exits, to ensure career development and welfare.
4. Organize and drive employee performance evaluations, establishing a comprehensive incentive mechanism.
5. Handle employee relations, coordinate conflict resolutions, and ensure internal harmony and stability.
6. Manage HR records, ensuring accuracy and confidentiality.
7. Assist in formulating and refining company HR policies, providing improvement suggestions.

Qualifications:

1. Bachelor's degree or above, preferably in Human Resources Management, Business Administration, or related fields.
2. Over 3 years of HR management experience, with preference given to those with team management experience.
3. Excellent communication, coordination, and team leadership skills.
4. Familiarity with relevant laws and regulations, with a strong spirit of teamwork.
5. Keen insight into HR management, capable of effectively addressing various personnel issues.

We Offer:

1. Competitive salary and benefits package.
2. Excellent career development opportunities and chances for advancement.
3. Company training mechanisms with comprehensive support for personal development.

Other Information:

· 5 days work week (9:00~18：00)；

· Office at Bukit Batok;

Senior HR Executive/Assistant HR Manager

Roles & Responsibilities

Responsibilities:

· Perform full spectrum of HR functions and administration including recruitment, staff engagement, training and development, termination of service, and advisory on HR policies and procedures

· Perform end-to-end recruitment – interview, shortlisting, assessment & selection, offer and on-boarding

· Review and maintain HR policies and procedures

· Engagement with both internal and external stakeholders such as employees and HR system vendor, etc

· Reports generation

· Payroll administration

· Work pass administration

Requirements:

· 2 – 3 years’ experience in generalist HR role

. Diploma or Degree In HR

· Self-motivated and resourceful with good multitasking and organisational ability

· Meticulous attention to details

· Good communication skills

· Ability to work independently and with a team

Salary range - $3,500 - $4,500

We are looking for Human Resources Manager to lead the HR team and partner with our leaders in Singapore. You will be accountable for all areas of HR including a strategic focus on recruitment, employee engagement, compensation and reward and talent development. This role will report into the Head of Operations and will be expected to drive and manage the complete people agenda to support the growth of the restaurant group (current headcount of 100 in Singapore) and internationally. The role has one to two direct reporting HR Assistants.

A few of the defining attributes of the candidate include a resilient and positive attitude, creative and innovative solutions and strong understanding of Singapore talent market and employment regulations. Able to demonstrate solid knowledge and experience of efficient and fair Human Resources processes and procedures and the ability to foster an exciting and collaborative culture in the company.

Areas of Responsibility:

• Support departments in the development and delivery of strategic HR plans to fit with the overall business direction.
• Maintain management guidelines by preparing, updating, and recommending human resource policies and procedures.
• Contribute to shape the business from team structure, engagement and culture perspective.
  Strategic delivery of talent acquisition including collaborating with department heads to understand business growth, skills and competencies required and advising on best practice selection.
• Managing the HR Assistant in recruitment operations in end to end recruitment and selection.
  Accountable for payroll processing with the HR Assistant to ensure timely and accurate processing of payroll transactions including salaries, benefits, taxes, and other deductions.
• Establish the human resource requirements of the organization in terms of engagement retention, performance management and succession planning.
• Ensure compliance with statutory reporting and filing requirements e.g. CPF, IRAS, MOM, NS and other government-related claims as well as administering work pass application/ issuance/ renewal/ cancellation etc.
• Facilitate analytics and audits by providing reports, records and documentation to the leadership team and to internal or external auditors.
• Maintain and enhance employee benefits programs, including compensation, health insurance, expenses, reimbursement and leave entitlement.
• Review training needs of the organisation on a regular basis and advise managers and leadership of strategic learning and development as well as managing costs and investigating grant applications accordingly.
• Bridge management and employee relations by addressing demands, grievances or other issues
• Administer the overall overseas training exchange program, including inbound and outbound travel management.
• Manage other HR projects and initiatives as required which includes employees activities such as team building, year-end staff dinner.

We Are Looking For Someone Who:

• Shows a passion for people and workplace culture
  Ideally possesses relevant experience within hospitality and F&B industry
• A leader and team player, goals oriented, independent, highly motivated and with speed of execution
• Has strong communication, interpersonal and organisational skills in a fast-paced environment
• Demonstrable experience with Human Resources metrics, policies, recruitment, learning and development
• In-depth knowledge of Singapore labour laws and HR best practices in accordance with TAFEP guidelines
• Degree in Human Resources or related field with at least 3 years of HR Manager experience or Diploma in Human Resources with at least 5 years of relevant experience
  

Royal Ocean Marine, a leading headhunting /recruitment agencies company based in Singapore, is seeking an experienced HR L&D Manager to join client's team an MNC company.

As the HR L&D Manager, you will be responsible for developing and implementing effective training and development programs across the organization. You will collaborate with internal stakeholders to identify learning and development needs, design and deliver training programs, and evaluate their effectiveness. Additionally, you will play a key role in talent management, performance appraisal, and recruitment processes.

Responsibilities

• Collaborate with internal stakeholders to identify training and development needs
• Design and deliver training programs, workshops, and seminars
• Evaluate the effectiveness of training programs and make necessary improvements
• Manage the onboarding process for new hires
• Support talent management initiatives, including performance appraisal and succession planning
• Assist in the recruitment process by recommending candidates and preparing salary proposals
• Stay updated with industry best practices and trends in HR and L&D

• Bachelor's degree in Human Resources, Organizational Psychology, or a related field
• Minimum of 5 years of experience in HR and L&D roles
• Strong knowledge of training and development principles and practices
• Excellent communication and presentation skills
• Ability to collaborate and build effective relationships with stakeholders
• Strong organizational and project management skills
• Proficiency in MS Office and HRIS systems

Chan Chee Meng

EA 07C3069

R1110620

Royal Ocean Marine, a leading headhunting /recruitment agencies company in the maritime industry based in Singapore, is seeking a HR Manager to join the client's team ( Civil engineering ) in Singapore. In this role, you will be responsible for overseeing all aspects of HR operations and ensuring compliance with labor laws and regulations. You will play a key role in recruitment, talent management, employee relations, performance management, and policy implementation.

Responsibilities:

• Develop and implement HR policies and procedures
• Manage the full recruitment process, from job posting to onboarding
• Oversee performance management and employee development programs
• Handle employee relations and address any concerns or issues
• Ensure compliance with labor laws and regulations
• Manage HR data and reporting
• Work closely with management to develop and execute HR strategies

• Bachelor's degree in Human Resources or related field
• 5+ years of experience in HR management
• Strong knowledge of labor laws and regulations
• Excellent communication and interpersonal skills
• Proven experience in recruitment and talent management
• Ability to handle confidential information with discretion
• Proficiency in HRIS and other HR software
• Strong problem-solving and decision-making skills
• Ability to work independently and handle multiple tasks

Singapore Citizen and Singapore residents will be given priority in the selection process. Only the shortlisted candidate will be contacted within 2 weeks' time. If you have not received any call or email from our recruitment team, assume that you are not shortlisted for the position

Chan Chee Meng

EA 07C3069

R1110620

This is SG based role that will lead and manage a team of onsite/remote IT recruitment consultants.

• Build, develop and manage the team of tech recruitment consultants;
• Allocate job descriptions to team members and ensure that most of the job descriptions are closed to delight clients;
• Work with various client facing managers or directly with clients, to understand the clients’ needs & expectations of job descriptions and articulate the job description to recruitment consultants;
• Regularly assess that team members have understood the job descriptions well;
• Learning & Development: Coach team members to improve their technology knowledge, sourcing & screening skills, develop consultative approach & soft skills for better candidate management and to ensure a good understanding of end-to-end recruitment process;
• Strive to achieve a delightful candidate experience throughout the engagement process;
• Manage escalations in a timely manner;
• Result orientation and team leadership skills are must;
• You shall ensure the professionalism, Sciente way and integrity are maintained all the times.

Key Results Areas:

• Work with high integrity, honesty and with transparency;
• Demonstrate prudence and ownership of team for quality deliverables;
• To achieve the agreed on-boardings by the team on a monthly/quarterly basis.

Job Requirements:

• At least 8 years of work experience of which at least 3 years of total experience of managing a team focused on full life cycle talent acquisition/recruitment of active and passive IT professionals;
• Graduate degree or diploma in IT or Computer science or related field or in any business / HR / engineering discipline is required;
• Passion with a proven track-record to lead a team and make them work towards achieving revenue performance goals.
• Excellent communication and inter-personal skills, result-orientation, attention to details and passion for continuous learning are needed;
• Past work experience to source strategically and screen prudently to identify the right candidates for clients;
• Experience in engaging with potential talents, understand their career aspirations with a consultative approach and to map the candidates’ career ambitions with what our clients have on offer;
• Attention to details, aptitude for continuous learning/coaching are mandatory requirements as per our organisational culture and needs of clients/market we serve;
• Own-up the entire journey of a candidate from sourcing to onboarding;
• Passion for quality deliverables - Disciplined, focused, persevering and resourceful.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Depending upon the level of competency and prior experience, incumbent shall have appropriate responsibilities and shall be guided through The Sciente Way to deliver the Value-Innovation in Technology Recruitment Consulting

Mandatory Skills:

• Degree or Diploma in IT/Finance/Business with a proven track record of delivering results with consistency;
• Ideal candidate shall have good working experience in managing a team of IT Recruitment Consultants and/or portfolio of large clients within IT Search/Recruitment or Technology Staffing business;
• Passion for the search/staffing business is very much needed;
• Capable of making sound decisions in complex situations;
• Excellent communications, written and presentation skills;
• A person with a desire to live a meaningful life and with high integrity.

Desirable skill(s):

• Proven track record in managing an industry or a technology practice is an advantage.

Job Requirements:

• Formulate business plan, strategy, revenue forecast for IT Recruitment & Search services based on the business needs of the assigned practice of industry segment or technology arena or geography;
• Lead the practice with full ownership of both business development & delivery (or delivery only), with a successful execution to grow the business, and build relationships to ensure the customer delight within the assigned practice;
• Work towards exceeding the agreed monthly/quarterly KPIs to grow the portfolio of assignments within the practice;
• Hire, develop and manage the team’s productivity as per the demand of the business;
• Ensuring the team complies with Sciente values, policies and all laws.

Based on the performance, successful candidates can grow to Business Director position.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639