Total 4,278 contract manager job vacancies in Information Technology category in Singapore

Infrastructure Project Manager who will be responsible for the managing and implementing of Infrastructure-based projects with quality, within scope and to ensure deliverables are on time and conform to processes and standards meeting customer’s requirements.  The Infrastructure Project Manager is also responsible for the following scope in addition to project administration, resource scheduling, project financial health monitoring, risk/issue management and quality assurance.

Project & Service Management

Lead, deliver and maintain projects within time, scope, and cost

Ensure project delivery quality

Plan & establish project schedules, quality plans, budgets, and communication and risk management plans

Manage issues arising out of scope definition and disputes that impacted scope, schedule, and cost

Manage issues arising from integration of various components of the project, e.g. hardware, software installation, testing, business process review, redesign, application development, migration and data conversion etc

Manage project financials, ensuring project cost/ revenue forecast is done accurately

Oversee the implementation of the project with regards to schedules, budget, manpower and quality

Resolve project overrun issues 

Track project progress and report to Senior Management and Customer

Manage resources in terms of mobilizing resources during different periods of time from team to team to maximize productivity or minimize wastage

Lead the project and service team on smooth project transition to operation in accordance with customer requirement and processes.

Manage project operation and ensure service level is maintained without financial penalty and security incident due to negligent or lack of awareness 

Customer/Vendor/ Stakeholder Management

Manage contracts and subcontractors

Effectively engaged stakeholders in project decisions and execution

Build long-term customer relationships by anticipating and exceeding customer’s expectation

Negotiate with customers on change control mechanism to meet schedules and prioritize changes based on business needs

Strong customer-service orientation

Stakeholder Collaboration: Collaborate effectively with cross-functional teams (IT operations, engineers, vendors) to ensure project success.

Scope and Risk Management: Oversee project scope, budget, and risk, ensuring alignment with network objectives.

Experience in managing government-approved vendors and contractors.

Understanding of procurement processes and contract management within the public sector.

Team Management 

Work cohesively, lead, guide, manage and motivate the projects’ team members in delivering quality project works, eliminating project exceptions, and delighting the customers

Plan for optimal use of resources across teams comprising of Project and Technical competencies

Manage performance review of team and maintain open communication with team for feedback on continuous improvement

Ensure high individual and staff billability

Technical Skills

Network and Server Infrastructure: Proficiency in designing, implementing, and managing network infrastructure components such as routers, switches, firewalls, load balancers, servers, storage, middleware and VPNs.

Cloud Technologies: Familiarity with cloud platforms (e.g., Azure, AWS, Google Cloud) and their infrastructure services.

Virtualization: Knowledge of virtualization technologies (VMware, Hyper-V, KVM) for server consolidation and resource optimization.

Storage Solutions: Understanding of storage technologies (SAN, NAS, DAS) and data management.

Security: Awareness of security best practices, including access controls, encryption, and vulnerability management.

Project Management Tools: Proficiency in using project management software (e.g., Microsoft Project, Jira) for planning, tracking, and reporting.

Change Management: Knowledge of change control processes and tools to manage modifications to infrastructure.

ITIL Framework: Familiarity with ITIL principles for service management.

Scripting and Automation: Basic scripting skills (e.g., PowerShell, Python) to automate repetitive tasks.

Disaster Recovery and Business Continuity: Understanding of DR/BC planning and implementation

About ByteDance

ByteDance will be prioritizing applicants who have a current right to work in Singapore, and do not require ByteDance sponsorship of a visa. Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok and Helo as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve. Join us.

About

The Global Payment team of ByteDance provides payment solutions - including payment acquisitions, disbursements, transaction monitoring, payment method management, foreign exchange conversion, accounting, reconciliations, and so on to ensure that our users have a smooth and secure payment experience on ByteDance platforms including TikTok.

Responsibilities：

- Responsible for building and expanding the global payment network platform by connecting with payment partners like mainstream payment service providers, financial institutions around the world to support ByteDance Group’s business international expansion.

- Managing end-to-end product development to deliver high-quality payment product in timely manner, taking the lead in analyzing partners' capabilities, business requirements, coordinating with Engineering, Business and other internal stakeholders, testing etc..

- Responsible for upgrading and optimizing the platform products to enhance the platform's capability in improving end-user experience, operation efficiency, system stability, meeting compliance requirement, and reducing cost etc..

Qualifications:

Minimum Qualifications:

- Experience in end-to-end product management in software or web technologies with good summarizing and abstract thinking ability.

- Strong analytical skills, be able to think logically and independently.

- Strong execution skills with a sense of responsibility and ownership, drive projects forward and solve problems timely and efficiently.

- Excellent communication skills, strong cross functional collaboration skills.

- Entrepreneurial drive with appreciation of user experience and business and commercial issues.

Preferred Qualifications:

- Bachelor Degree or above, excellent academic performance. Engineering or Computer Science background is a plus.

- 5 years or more of work experience, at least 2 years of payment related experience. Have good understanding about global payment ecosystem including but not limited to cards acquiring, cards issuing, eWallets, Bank Transfer, Cash-based payment methods.

- Experience working with payment solution providers, banking service providers is a plus. - Have experience in system and platform design is a strong plus.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

The Opportunity

In Technology Risk, the way we contribute to building a better working world, our purpose, is to translate uncertainty into confidence so that performance is accelerated. We do this for our clients, our people and ourselves. Confidence accelerates performance. Simply put, when people work better, business works better. When business works better, the world works better.

We are part of FSO Consulting providing technology risks solutions to our clients through delivering services on the design, implementation, rationalization of controls and remediation for the purpose of mitigating and preventing risks in our client’s applications, infrastructure and data. A transversal area of specialization in the area of information technology, information security and third-party risk management.

Using our proprietary methodology, our professionals help clients conduct internal controls diagnostics, perform internal controls transformations and risk remediation, and deliver internal controls testing outsourcing or co-sourcing services.

Your Key Responsibilities

As a Manager in the Technology Risk team, you will be expected to deliver assignments of high-level client satisfaction, work independently, discuss and articulate your deliverables with our clients and within the team, lead your team members to succeed in their assigned tasks including providing on-the-job coaching, share knowledge and be able to draw on subject matter specialist accordingly. You will contribute to help our clients enhance their IT risk strategy, embed an enterprise approach to risk management, optimize risk management functions and improve controls and processes.

Skills and Attributes for Success

• Practical experience and understanding of information technology risks, processes and controls.
• Possess strong interpersonal, communication and teaming skills.
• Leverage technology to continually learn, improve service delivery and maintain our leading-edge best practices.
• Strong presentation skills and proficiency in the use of PowerPoint, Word and Excel.

To Qualify for the role, you must have

• A recognized university degree in accounting, business, information technology, engineering or other relevant discipline.
• Minimally 6 years of relevant experience in the Big 4 Accounting firm, consulting or industry experience in IT risks including information technology and information security working on areas such as IT audit, risks, regulatory compliance and/or IT-related implementation. Candidates with lesser experience will be considered at Associate Level.
• Experienced in Data Visualisation e.g. Tableau, Cloud Security
• Familiarity with Technology Risks and Controls, Governance, Risk and Compliance tools.
• Knowledgeable in GRC tools configuration preferably with implementation experience in automating GRC processes using tools like Archer and Service now
• Working knowledge in the integration of the GRC tools with external data sources through API's and database integrations
• Have at least an understanding of MAS regulations around IT risk management such as Technology Risk Management, Outsourcing and PDPA.

Ideally, you’ll also have

Candidates who possess professional certifications such as Certified Public Accountant (CPA), Certified Internal Auditor (CIA), Certified Information Systems Auditor (CISA) and Certified Information Systems Security Professional (CISSP) are highly encouraged to apply.

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

What we offer

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

Apply now.

The main objective of the department is to assist the CRO’s Office to accomplish its missions by bringing a systematic, disciplined approach to evaluate and improve the effectiveness of risk management, control and governance processes of MC Branch offices and subsidiaries in the Asia-Oceania region.

In doing so, you are expected to conduct audits in accordance with Mitsubishi Corporation (MC)’s Internal Audit Regulation and The Institute of Internal Auditors (IIA) standards for MC branch offices and subsidiaries in Asia-Oceania region, as well as providing recommendations to the auditee for the improvement of their management. The roles include but not limited to the followings:

· Conduct audit assignments in line with the annual Internal Audit plan and within the budgeted time in a professional manner, adopting the best audit practices and appropriate audit procedures.

· Draft recommendations for improving the effectiveness of risk management, control, and governance processes.

· Prepare audit working paper and audit report.

· Evaluate and ensure follow-up plan is prepared by each MC branch office and subsidiary with appropriate and timely counter measures, ensure follow-up action is taken by auditee and that the required changes have been implemented and function accordingly.

· Provides findings to the personnel in-charge of the Internal Audit assignment for further action.

· Maintains records of audit reports, evidence and other appropriate documents accordingly.

· Understand company’s rules including MC’s and government regulations and keep up with up-to-date expertise.

· Guide and train other relevant employees.

· Performs other responsibilities, special assignments and tasks as directed by Department Head of the Internal Audit Department.

Job Requirements

· Minimum Bachelor's Degree in any discipline or equivalent

· High proficiency in Japanese and English (listening, speaking and writing) to communicate effectively through phone calls, video conference, emails and/or meetings with Tokyo HQ, Mitsubishi Corporation’s group companies and/or local and/or Japanese staff.

· Willing to travel for overseas business trips when required

· Professional certification in CPA/CIA etc. preferred

· Minimum 2 years of relevant experience in internal audit/internal control/accounting etc.

The Program Coordinator will be involved in the care of respiratory patients in Singapore General Hospital with chronic respiratory conditions particularly on early diagnosis of COPD and smoking cessation programme and the main responsibilities consist of screening, planning, assessment and monitoring of patients’ admissions, conducting patient education and counselling, and training of other health care professionals. The incumbent will be required to participate in training and education programmes, and research activities.

Responsibilities

• Co-ordinates inpatient/outpatient service together with nurse clinicians and Allied Health Professionals
• Screening inpatient & outpatient smoker referral for smoking cessation for symptoms and offer portable spirometry for early COPD diagnosis
• Train and perform portable spirometry
• Provide COPD, airway disease and smoking cessation counselling both inpatient and outpatient
• Provides advice on the pharmacotherapy for smoking cessation
• Provides follow up for patients
• Participates and coordinate research related to early COPD/COPD/smoking cessation

Requirement

• Bachelor in Nursing with 2 years’ relevant work experience
• Experience in counselling and having a Certification in Quit Smoking Counselling would be an advantage
• Ability to work in a multi-disciplinary team consists of other healthcare professionals
• Having a Good Clinical Practice Certificate for clinical trials would be an advantage
• Knowledge of MS Office is compulsory
• Experience in counselling patients preferred

Responsibilities

• As project resourcing needs, we are looking for a senior technical resource who can help us with technical coordination and design matters but also hands-on installation and configurations.

• Own the technical solution and design of Private Wealth IT system implementation.

• Collaborating with architects, security teams, and infrastructure teams as well as with vendor teams for solutions alignment with best practices and facilitate architecture, security, development, delivery review sessions so to comply with bank's standards and regulations.

• Develop technical specifications.

• Monitor the work of development from vendors

• Performing technical installations, deployment, configurations (hands-on) and troubleshooting issues (if any)

• Assisting project managers in identifying technical risk ,and mitigations

• Support SIT/UAT technical issues from technical perspective..

Skills/Requirement

• Bachelor's degree in Information Technology, Computer Science, etc. and above

• At least 5 years experience in Technical Solutioning for .NET Applications

• Proficiency in Microsoft .NET and SQL Server platform

• Someone who has worked in banking industry with experience dealing with IT architecture, security, infra team.

• Someone who is able to facilitate all these technical processes, and collaborate with technical teams such as infra, JRI etc throughout the project.

The Opportunity

In Technology Risk, the way we contribute to building a better working world, our purpose, is to translate uncertainty into confidence so that performance is accelerated. We do this for our clients, our people and ourselves. Confidence accelerates performance. Simply put, when people work better, business works better. When business works better, the world works better.

We are part of FSO Consulting providing technology risks solutions to our clients through delivering services on the design, implementation, rationalization of controls and remediation for the purpose of mitigating and preventing risks in our client’s applications, infrastructure and data. A transversal area of specialization in the area of information technology, information security and third-party risk management.

Using our proprietary methodology, our professionals help clients conduct internal controls diagnostics, perform internal controls transformations and risk remediation, and deliver internal controls testing outsourcing or co-sourcing services.

Your Key Responsibilities

As a Senior Manager in the Technology Risk team, you will be expected to deliver assignments of high-level client satisfaction, work independently, discuss and articulate your deliverables with our clients and within the team, lead your team members to succeed in their assigned tasks including providing on-the-job coaching, share knowledge and be able to draw on subject matter specialist accordingly. You will contribute to help our clients enhance their IT risk strategy, embed an enterprise approach to risk management, optimize risk management functions and improve controls and processes.

Skills and Attributes for Success

• Practical experience and understanding of information technology risks, processes and controls.
• Possess strong interpersonal, communication and teaming skills.
• Leverage technology to continually learn, improve service delivery and maintain our leading-edge best practices.
• Strong presentation skills and proficiency in the use of PowerPoint, Word and Excel.

To Qualify for the role, you must have

• A recognized university degree in accounting, business, information technology, engineering or other relevant discipline.
• Minimally 9 years of relevant experience in the Big 4 Accounting firm, consulting or industry experience in IT risks including information technology and information security working on areas such as IT audit, risks, regulatory compliance and/or IT-related implementation.
• Experienced in Data Visualisation e.g. Tableau, Cloud Security.
• Familiarity with Technology Risks and Controls, Governance, Risk and Compliance tools.
• Knowledgeable in GRC tools configuration preferably with implementation experience in automating GRC processes using tools like Archer and Service now.
• Working knowledge in the integration of the GRC tools with external data sources through API's and database integrations.
• Have at least an understanding of MAS regulations around IT risk management such as Technology Risk Management, Outsourcing and PDPA.

Ideally, you’ll also have

• Candidates who possess professional certifications such as Certified Public Accountant (CPA), Certified Internal Auditor (CIA), Certified Information Systems Auditor (CISA) and Certified Information Systems Security Professional (CISSP) are highly encouraged to apply.

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

What we offer

Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

Apply now.

• 7-10 years of experience in Accounting / Financial Reporting roles, preferably with prior experience in a technical accounting role
• Strong knowledge of IFRS is mandatory. Strong IFRS knowledge on share-based remuneration and revenue recognition will be required.
• Open to cands strong on technical accounting from Big 4 audit firms or MNCs.

Our client is a growing company in the e commerce sector. The co is based in Shenton Way (the employees work 100% from office).

This role is part of the finance team and will perform the following:

• Prepare technical papers on complex accounting issues
• Liaise with external stakeholders on key accounting assessments
• Prepare Group accounting policies and SOPs and align accounting policies across different entities
• Manage discussion on key accounting issues with external auditors
• Assist with preparation and review of financial statements and disclosures
• In charge of certain accounting operations such as fair value measurement, share-based compensation calculation, or impairment assessment
• Communicate complicated accounting issues in a way that a non-accounting audience can easily understand
• Conduct training sessions to finance teams on accounting concepts

Requirements

What You Will Need

• Degree level qualification in Accounting
• CPA/CA or other equivalent qualification
• 7-10 years of experience in Accounting / Financial Reporting roles, preferably with prior experience in a technical accounting role
• Strong knowledge of IFRS is mandatory. Strong IFRS knowledge on share based remuneration and revenue recognition will be required.
• Open to cands strong on technical accounting from Big 4 audit firms or MNCs.
• Passionate about accounting concepts and their applications
• Able to manage multiple stakeholders across various levels of seniority and work independently with high attention to detail
• Added ability to communicate in Bahasa Indonesia is a plus (as this role will work with colleagues based in Indonesia), but this is not necessary
• Fluency in English (both written and spoken)

To apply, pl send your cv in word doc to [email protected]. Pl also include details on your current salary, expected salary and notice period in your cv.

We regret to inform that only shortlisted candidates will be notified.

Posted by:

CAP Consulting (EA license: 14C7175)

Caroline Poh (EA Registration: R1105649)

Date ad is posted - 14 August 2024

The Opportunity

In Technology Risk, the way we contribute to building a better working world, our purpose, is to translate uncertainty into confidence so that performance is accelerated. We do this for our clients, our people and ourselves. Confidence accelerates performance. Simply put, when people work better, business works better. When business works better, the world works better.

We are part of FSO Consulting providing technology risks solutions to our clients through delivering services on the design, implementation, rationalization of controls and remediation for the purpose of mitigating and preventing risks in our client’s applications, infrastructure and data. A transversal area of specialization in the area of information technology, information security and third-party risk management.

Using our proprietary methodology, our professionals help clients conduct internal controls diagnostics, perform internal controls transformations and risk remediation, and deliver internal controls testing outsourcing or co-sourcing services.

Your Key Responsibilities

As a Senior Manager in the Technology Risk team, you will be expected to deliver assignments of high-level client satisfaction, work independently, discuss and articulate your deliverables with our clients and within the team, lead your team members to succeed in their assigned tasks including providing on-the-job coaching, share knowledge and be able to draw on subject matter specialist accordingly. You will contribute to help our clients enhance their IT risk strategy, embed an enterprise approach to risk management, optimize risk management functions and improve controls and processes.

Skills and Attributes for Success

• Practical experience and understanding of information technology risks, processes and controls.
• Possess strong interpersonal, communication and teaming skills.
• Leverage technology to continually learn, improve service delivery and maintain our leading-edge best practices.
• Strong presentation skills and proficiency in the use of PowerPoint, Word and Excel.

To Qualify for the role, you must have

• A recognized university degree in accounting, business, information technology, engineering or other relevant discipline.
• Minimally 9 years of relevant experience in the Big 4 Accounting firm, consulting or industry experience in IT risks including information technology and information security working on areas such as IT audit, risks, regulatory compliance and/or IT-related implementation.
• Experienced in Data Visualisation e.g. Tableau, Cloud Security.
• Familiarity with Technology Risks and Controls, Governance, Risk and Compliance tools.
• Knowledgeable in GRC tools configuration preferably with implementation experience in automating GRC processes using tools like Archer and Service now.
• Working knowledge in the integration of the GRC tools with external data sources through API's and database integrations.
• Have at least an understanding of MAS regulations around IT risk management such as Technology Risk Management, Outsourcing and PDPA.

Ideally, you’ll also have

• Candidates who possess professional certifications such as Certified Public Accountant (CPA), Certified Internal Auditor (CIA), Certified Information Systems Auditor (CISA) and Certified Information Systems Security Professional (CISSP) are highly encouraged to apply.

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

What we offer

Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

Apply now.

• Define and implement a comprehensive programme management framework, including tools, templates, and systems, to meet cost, time, and quality objectives, and ensure adherence through regular performance measurements and corrective actions.
• Review and guide the integrated programme plan to ensure timely, cost-effective, and high-quality delivery, while setting expectations for periodic reviews, risk identification, and stakeholder communication.
• Monitor programme progress, mentor junior staff in corrective actions, build strong client relationships, manage client escalations, and make informed trade-off decisions to align deliverables with client goals.
• Manage departmental budgets, staffing, and work allocations; foster staff development through coaching and performance management; and ensure alignment with organizational goals and policies.

Requirements:

• Degree in IT or equivalent.
• At least 5 years of working experience
• Proficient in SAP FICO and S/4 HANA

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Responsibilities

• Developing and maintaining the entire DevOps pipelines.

• Coordinate with the stakeholders from requirements gathering until successful implementation DevOps pipeline on boarding.

• Work with the vendors and for internal platforms to setup centralized DevOps solutions considering market best practice, Industry standard and ease of support.

• Work with the vendors and for internal platforms to upgrade the DevOps tools farm and integrating with tools.

• Lead analysis and resolution of root cause for Test Orchestration / Environment related issues

• Ability to multitask and work in a fast-paced, collaborative team environment.

• Excellent written and oral communication skills; writing, publishing and conference-level presentation skills

• Stays current with industry trends and leads development of key DevOps, Runtime, and Operational innovation platforms.

Skills/Requirement

• Deep technical background, with hands-on experience in supporting CI/CD pipelines (Bitbucket, Jenkins, Artifactory, Sonar, Veracode for SAST, JIRA and Confluence).

• Hands on experience building CI/CD pipelines orchestration by Jenkins, GitLab CI, GitHub Actions or similar tools is a must-have.

• Skill to containerize a application and good if Kubernetes

• Good Experience on OpenShift or AWS

• Prior technical background on different build and branching strategies.

• Deep technical background on Kubernetes deployment process.

• Good knowledge on maintaining/deploying secrets in Kubernetes.

• Prior working experience in setting up Jira workflow.

• Strong hands-on experience on Shell or Groovy scripting.

• Prior experience is customizing JIRA and Setting up confluence spaces.

• Prior hand-on experience in setting up CI/CD pipeline as a centralized solution.

• Hand on experience in setting up DevOps governance, Security standards and audit requirements.

• Prior experience in setting up DevOps pipeline in internal and external cloud offerings.

• Experience with continuous testing, techniques and tools (Junit, Sonar Cube, Veracode etc.)

• Technical exposure of automation accomplished with advanced Python, Chef, Ruby and PowerShell

A 12-months contract assigned assigned to one of our MNC client

Work Location: To be confirmed (during interview)

Salary Range : $5,000-$7,000

Job Description

We are seeking for a new talent to join the Software Engineering team where you will have the opportunity to collaborate in the client's project.

Responsibilities:

1. As an Application Developer, you will be responsible for designing, building, and configuring applications

to meet business process and application requirements.

2. You will be expected to perform independently and become a Subject Matter Expert (SME).

3. Additionally, you will be required to actively participate and contribute in team discussions, as well as

provide solutions to work-related problems.

4. Intermediate proficiency in .NET Programming is required.

5. Build Management, Configuration & Release Management, Design & Build Enablement, and

Microsoft ASP.NET with intermediate proficiency are recommended.

6. Develop innovative solutions to enhance application functionality

7. Collaborate with cross-functional teams to gather and analyze requirements

8. Perform code reviews and ensure adherence to coding standards

9. Troubleshoot and debug applications to resolve issues

10. Stay updated with the latest industry trends and technologies

Experience Requirements

1. Minimum 2 years' experience in maintaining a system with the relevant skill sets required.

2. Familiar with Batch & online application design concepts & should have experience in handing

large volume of data.

Main Responsibilities / Tasks:

1. Responsible for fixing prioritised Incident Reports (IR) assigned by Team Lead

2. Analyse and ensure IR assigned are valid defects

3. Discuss IR fixes with team members from different teams to assess impact of any changes

4. Coordinate any cross-team effort required for any integration defects

5. Ensure delivery of IR in timeframe given

6. Escalate any issues to Team Lead

7. Support Group and Team Lead in achieving their application support objectives

8. Provide production support to modules or processes to ensure day to day activities have minimum down

time

Our client is a leading power generation company in Singapore. Due to their current expansion plan, they are looking for a Technical Officer to join their team, with the aim of further developing the current high-performing team.

Key Responsibilities:

• Inspect and maintain electrical equipment in the Desalination Plant.
• Troubleshoot and resolve electrical issues.
• Supervise contractors and ensure quality work.
• Administer maintenance-related paperwork.

Requirements:

• Diploma in Electrical Engineering.
• Knowledge of electrical systems.
• Strong attention to detail and safety.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

EA License No: 19C9682

EA Personnel No: R23115655

EA Personnel Name: Michelle Yeo Swee Xiang

Our client is a leading power generation company in Singapore. Due to their current expansion plan, they are looking for a Technical Officer to join their team, with the aim of further developing the current high-performing team.

Key Responsibilities:

• Inspect and maintain electrical equipment in the Desalination Plant.
• Troubleshoot and resolve electrical issues.
• Supervise contractors and ensure quality work.
• Administer maintenance-related paperwork.

Requirements:

• Diploma in Electrical Engineering.
• Knowledge of electrical systems.
• Strong attention to detail and safety.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

EA License No: 19C9682

EA Personnel No: R23115655

EA Personnel Name: Michelle Yeo Swee Xiang

A 10-months contract assigned to one of our MNC client

Work Location: To be confirmed (during interview)

Salary Range : $6,000-$7,500

Must be Singapore Citizen

Log and Account Review

1. Log review (covering Applications, Databases, and Operating Systems)

2. Account review (covering SAP and non-SAP servers)

3. Consolidate all log and account reviews, prepare the review reports (including clarifications and follow-up

actions), and submit to Authority within

4. Authority's stipulated timeline support activities related to log and account/access rights review and

management, such as configuration of log events and maintenance of documentation to ensure accuracy

and completeness

5. Vulnerability and Security Patch Managementmonitor, mitigate, and remediate security vulnerabilities

Backup Management

1. Ensure backup configurations are in compliance with the retention period stipulated in policies, and that

annual recovery tests are conducted.

2. Constantly track the backup status for SAP and non-SAP servers, and update the SOP if there is any

change in the backup configurations

Technical Change / Service Request (CR/SR) Management

1. Shall keep track of the technical CR/SR that are raised, being implemented and ensure proper closure,

which includes maintaining the required documents in Authority's repository or case management

system.

2. Consolidate the list of technical CR/SR to update Authority on a monthly basis.

3. Others shall support technical refresh and upgrade activities for both SAP and non-SAP landscapes

where required, such as managing the timeline, coordinating activities among various parties, and

reviewing of documentation.

4. Support new initiatives, such as onboarding of compliance platform and ticketing system.

Project Management

1. Support Authority in project management and administration,

2. Support administrative work for CRs.

3. Maintain the master CR lists, provide CR statistics, provide support for CR prioritisation discussions,

and consolidate approved CRs.

4. Monitor the activities to ensure CRs are implemented within agreed implementation timeline.

5. Review all quarterly and monthly e-HR KPI for CR/SR impact assessments supervise and train

team members maintain effective continuity of operations and ensure proper handing/taking over

process is done.

Required Competencies:

1. Good Knowledge of IT Service Management (ITSM) or IT Infrastructure Library (ITIL) and IT Controls

and Compliance.

2. At least 3 years of working experience in IT.

3. At least 1 year in System Management.

4. Experience in SAP HR projects is preferred.

At least Diploma/Degree in Computer Science, Information System, Science Engineering or Equivalent

Job Details

• Full-time position with comprehensive benefits (Annual leave, medical benefits, variable bonuses)
• Monday to Friday 8.30 am-5.30 pm
• Located in the East area; Leading a team of 3-4 pax
• Proficiency in Business reporting is a must-have, Data Crunching with expertise in SQL, Power BI, Microsoft Excel (including Pivot tables and V lookup), Tableau, Python.

Job Responsibilities:

• Develop and manage data warehousing and dashboards for Sales, Procurement, Inventory, Warehouse, AR, AP, and GL modules.
• Lead and execute BI projects, ensuring timely Go Live and seamless integration.
• Utilize Microsoft SQL Server Integration Services (SSIS) for efficient data warehousing and reporting.
• Strategize and plan the BI roadmap to support smooth organizational operations.
• Conduct regular reviews of BI projects, providing progress updates to management.
• Maintain BI servers and data marts to ensure optimal performance and reliability.
• Collaborate with stakeholders, manage vendors, and prioritize projects for high-quality deliverables and maximum ROI.
• Implement information security policies across IT functions and address any identified gaps.
• Foster a high-performance culture within the technology services team, optimizing resource allocation and conducting performance appraisals.
• Ensure solutions are thoroughly tested, meet specifications, and adhere to timelines from request to deployment.
• Lead IT management activities, including Application Management, Project Management, and Vendor Management.
• Oversee all projects, ensuring adherence to management principles and effective risk management.

Requirements:

• A hands-on role with at least 5 years of experience in a similar position, with broad functional expertise, preferably in the retail industry, and technical expertise in BI Tools and all facets of IT management and technology trends.
• Working knowledge of business process design and conceptualization skills are essential.
• Must know MS SQL/SSIS, and knowledge of Crystal reports/Qlik View/Excel VBA/Python is an advantage.
• Experience with Navision is an advantage.
• Essential skills in Microsoft Office, including Word, PowerPoint, and Excel.
• Excellent verbal and communication skills and the ability to translate complex technical issues into plain sentences for customers and stakeholders.
• Strong relationship builder who develops and maintains relationships to help attain targets, shares information across teams, business lines, and geographies.
• Good analytical skills and the ability to investigate the source of a problem across several different systems if required.
• Comfortable working in a fast-paced, customer-focused organization undergoing change.

Interested applicants, please send your resume

to [email protected] or press "APPLY NOW"

Align Recruitment Pte Ltd (20C0253)

Tee Siew Mei (Reg No: R1219651)

Your role:

Do you want to design and build the next generation of digital lending products? Do you want to play a key role in transforming our firm into an agile organization?

At UBS, we re-imagine the way we work, the way we connect with each other – our colleagues, clients and partners – and the way we deliver value. Being agile will make us more responsive, more adaptable, and ultimately more innovative.

We’re looking for a Java Software Engineer to:

• Design, develop, and improve the digital products and technology services we provide to our clients and employees.
• Apply a broad range of software engineering practices, from analyzing user needs and developing new features to automated testing and deployment.
• Ensure the quality, security, reliability, and compliance of our solutions by applying our digital principles and implementing both functional and non-functional requirements.
• Build observability into our solutions, monitor production health, help to resolve incidents, and remediate the root cause of risks and issues.
• Understand, represent, and advocate for client needs.
• Share knowledge and expertise with colleagues , help with hiring, and contribute regularly to our engineering culture and internal communities.

Your team:

In our agile operating model, crews are aligned to larger products and services fulfilling client needs and encompass multiple autonomous pods. You’ll be working in the Manage My Liquidity stream in Weehawken, NJ / Raleigh, NC, helping to build a new lending platform for our diversified business lines and credit risk functions.

Diversity helps us grow, together. That’s why we are committed to fostering and advancing diversity, equity, and inclusion. It strengthens our business and brings value to our clients.

Your expertise:

• Bachelor’s degree in Computer Science, Engineering, or equivalent experience.
• Ideally 5+ years of experience building enterprise grade back-end services and APIs using Java.
• Proficient with Java, Spring Framework, and various data stores. Kafka experience is a plus!
• Familiarity with RESTful APIs and microservices architecture.
• UI development skills – ReactJs, Angular, JavaScript, NodeJS.
• Experience with cloud technologies (Azure, AWS), containerization and orchestration tools, and security best practices.
• Interested in learning new technologies and practices, reuse strategic platforms and standards, evaluate options, and make decisions with long-term sustainability in mind.
• Strong communicator, technical writer, and ability to explain technical concepts to non-technical stakeholders.

Program Assistant Manager - Manufacturing Industry

Salary: $5500 max

5 days work week

8.30am - 5pm

Location: Serangoon North

Job Scope:

To strategise, organise, govern, and manage a project within a predetermined timeframe that is committed to customer.

To successfully complete New Product Introduction (NPI) projects by meeting all the specifications and requirements and advancing them towards mass production, including anticipating and mitigating potential risks that may negatively impact the projects.

To engage and work with customers on product specifications, requirements, costs, schedules, and quality.

To generate and provide quotations for tools and moulded parts, upon receipt of Request for Quotation (RFQ).

To collaborate internally with tool designer and engineering team on design for manufacturing (DFM) and proactively manage program documentations, technical and engineering changes.

To update the status of on-going programs to the management.

To consistently pursue for new customers.

To establish and nurture a robust and affirmative rapport with our key customers to secure new and additional projects and pursue new customers to strengthen sales pipeline.

Responsibilities:

Internal Technical Response

• Provide the first technical response and feedback to the local team for system connectivity related concerns
• Identify possible causes and take care of individual and/or basic issues
• Forward any universal issues to regional or global headquarters with accurate and complete description of the cases for long term solution if needed

Partner Integrations / Technical Engagement Management

• Perform end to end testing with partner system connectivity.
• Provide API integration and testing support, both internally and externally
• Create and maintain accurate integration documentation for new integration, enhancement and migration
• Work with internal teams and partners to analyze/troubleshoot integration and operation issues
• Assist with Pilot/Beta process, acting as the liaison between Client/Support and Partner

Requirements:

• Excellent communication skills in English and Chinese is a MUST, both written and oral
• Great communicator with strong learning ability and desire to take ownership of the system
• Strong stakeholder management across both technical and commercial teams
• Be able to multitask, prioritize and escalate when needed.
• Experience in the reservation systems is a PLUS. Especially appreciated some previous knowledge of CRS, PMS, and any other ticket distribution systems and API Languages (JSON, XML).
• Internet Savvy

Key points:

· Entry level, we will train a candidate with great potential.

· Compensation will be commensurate with experience

· Hybrid working model based on local office policy

We are looking for an experienced Application Data Services and Integration Manager for one of our global clients. He/ She will be responsible for overseeing the integration of data and applications across the organization to ensure seamless data flow between systems, applications and platforms.

The ideal candidate would have at least 5 years of proven track record in delivering high performing application solutions that meet scope, cost, and date parameters. He/she would have good experience developing integrations in several technologies and languages such as Microsoft .NET, Java, JavaScript, PHP, and Python.

Key Responsibilities

System Integration:

• Oversee the integration of various systems, applications, and platforms, including ERP systems, CRM systems, data warehouses, cloud services, and third-party APIs.

Data Management:

• Manage ETL model, data mapping, transformation, and migration processes to ensure data integrity and consistency across integrated systems.

Quality Assurance:

• Monitor integration processes and performance to ensure they are running smoothly and efficiently.

• Establish and enforce integration standards, review emerging solutions, best practices, and quality assurance processes to minimize errors and ensure reliable data transmission.

Collaboration:

• Collaborate with cross-functional teams, including IT, Fleet optimization team, business analysts, developers, and other stakeholders, to gather requirements, define integration workflows, and resolve integration issues.

Vendor, Customer, Partner Management:

• Manage relationships with integration solution vendors or service providers, customers, and partners, including contract negotiation, integration solutioning, performance evaluation, and issue resolution.

Performance Monitoring and Optimization:

• Monitor integration performance, identify bottlenecks and areas for optimization, and implement solutions to enhance integration efficiency and reliability.

Documentation and Reporting:

• Maintain comprehensive documentation of integration processes, configurations, and workflows.

• Generate regular reports on integration status, performance metrics, and key performance indicators (KPIs) for management review.

Qualifications/ Requirements

· At least 5 years of experience in software development utilizing a variety of common system integration methods and technologies including web services, SOAP, JSON, REST, APIs, XML, automated testing frameworks, and orchestration tools.

· Experience developing integrations in several technologies and languages such as Microsoft .NET, Java, JavaScript, PHP, and Python.

· Experience working with Oracle databases, Oracle Cloud, Microsoft Azure Integration and API management Services.

· Data analytics, Data Modeling, Data Governance, Data Architecture Postman, API management

· Strong analytical and problem-solving skills with a commitment to customer service.

· In-depth knowledge of security concepts, protocols, best practices, and technologies.

· Strong understanding of networking, operating systems, and cloud environments.

· Highly motivated with very strong interpersonal skills, oral and written communication skills, and the ability to work effectively independently or as part of a team.

Others

· 5-day work week

· Centralised location and excellent staff benefits

Interested applicants, please send your CV to [email protected]

We regret that only shortlisted candidates will be notified.

We are seeking an experienced Project Manager to lead and manage critical infrastructure projects, playing a crucial role in supporting our digital transformation initiatives. The successful candidate will be responsible for overseeing project planning, execution, and completion, ensuring alignment with company goals, customer requirements, and regulatory standards. This role requires collaboration with cross-functional teams, effective resource management, and clear communication with stakeholders to deliver high-quality infrastructure solutions.

Key Responsibilities:

Project Management:

• Develop comprehensive project plans, including scope, schedule, resources, budget, risk management, and communication strategies.
• Define project goals, objectives, and deliverables in collaboration with senior management and stakeholders.
• Coordinate and lead project teams to monitor progress, manage budgets, timelines, and resource allocation, and ensure project delivery within scope, time, and cost constraints.
• Serve as the main point of contact for stakeholders, providing regular updates on project status, issues, and changes.
• Identify, assess, and manage project risks, ensuring proactive measures to minimize potential issues.
• Implement quality assurance processes and conduct regular reviews to ensure project deliverables meet required standards.
• Lead, mentor, and motivate project team members to ensure optimal performance and professional growth.
• Drive innovation by devising and implementing product pipeline strategies for sustainable growth and product enhancement.
• Manage product financials, including budgeting, cost optimization, and financial performance monitoring.
• Conduct project closure activities, ensuring all deliverables are completed to stakeholder satisfaction and facilitating knowledge transfer to operations teams.

Cross-Functional Support:

• Actively participate in Change Management and Major Incident management calls to ensure operational stability and incident prevention.
• Provide comprehensive support for operational activities, covering changes, incidents, and problem management.

Other Responsibilities:

• Perform any ad-hoc duties as assigned by the company.
• Foster a corporate culture based on integrity and compliance within relevant business processes.

Qualifications:

• Proven track record of successfully managing complex projects from initiation to completion.
• Strong understanding of infrastructure products and services.
• Experience in finance management and budgeting.
• Proficient in project management software (e.g., MS Project, Jira, Asana).
• Exceptional communication, leadership, and team-building skills.
• Strong analytical and problem-solving abilities.
• Ability to work under pressure and meet tight deadlines.
• Deep understanding of digital infrastructure, business drivers, and cutting-edge technologies.
• Outstanding negotiation skills, with the ability to build and maintain relationships.

To apply please click the Apply button or send us your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is undergoing a growth phase and are on the lookout for talent. Applicants are encouraged to follow Percept Solutions on LinkedIn @ https://www.linkedin.com/company/percept-solutions/ to stay up to date on our upcoming roles and events.

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Mountain View, Los Angeles, New York, London, Paris, Berlin, Dubai, Mumbai, Singapore, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

The e-Commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-Commerce experience to our users. Our product engineering team is responsible for building an e-Commerce ecosystem that is innovative, secure and intuitive for our users. We are looking for passionate and talented people to join us as we drive the future of e-Commerce here at TikTok.

Our software engineers for product infrastructure role combine software and systems engineering disciplines to run high-performance, large-scale distributed infrastructure. This means you will be deeply involved in the developmental lifecycle of critical software services, collaborating closely with product engineers to combine software code and systems knowledge to ensure that TikTok e-Commerce's services are reliable, fault-tolerant, efficiently scalable and cost-effective. You will also be leveraging your software engineering expertise to develop software platforms and tools to optimise the operational and engineering efficiencies of complex systems at scale, with particular focus on improving the systems' observability, performance and maintainability.

In this role, you will:

1. Building and managing the Global SRE team, including team recruitment, new talent training, system operation/maintenance/coordination and team culture building.

2. Improve the cross-team/time zone/regional cooperation mechanism, and provide SRE solutions in line with actual business scenarios based on business orientation.

3. Responsible for SRE team arrangement and project management, guiding basic SRE work to be more effective, and improving the overall SRE efficiency.

4. Develop process specifications and plans for compliant access, configuration, disaster recovery and fault handling of critical paths of overseas SRE services.

5. Responsible for continuously improving the core SRE capabilities of Global E-commerce SRE in efficiency, cost, quality, security, etc.

6. Develop automation, data visualization and automated monitoring processes to facilitate the optimization of the TikTok e-Commerce platform infrastructure.

7. Drive the design and engineering of tools, as well as platform solutions, to optimize product engineering and operation efficiencies.

8. Manage oncall processes to respond to performance and reliability issues, and establish best practices for coordinating escalation to resolve issues and minimize downtime.

9. Oversee the acquisition and development of software systems in organisational units.

10. Monitor the results and quality of the different software solutions and projects implemented in the organisation.

11. Oversee the development of Proof-of-Concept/ solutions and provide technical expertise on the development of software and platform features, ensuring that appropriate security and risk factors are considered.

Qualifications

1. Bachelor's or higher degree in Computer Science, Information Technology, Programming & System Analysis, Science (Computer Studies) or related discipline and good English communication skills.

2. Familiar with SRE related processes, understand the development trend of SRE technology in the industry, and have a good ability to build an SRE system, 5 years+ experience in E-commerce industry.

3. Familiar with cloud computing technologies of Amazon Web Services, Google Cloud Platform and other suppliers.

4. Demonstrable experience in one or more programming languages such as Java, C++, Go, or scripting experience in Shell and Python.

5. Expertise in operations, deployment, high availability and quality assurance of large-scale distributed systems, with a strong focus on stability and performance.

6. Possesses a strong sense of responsibility, a proactive team spirit, and a strong ability to comprehensively analyze and solve problems.

Ideal Candidate

- Agile, quick self-learner, highly self-motivated with strong sense of product ownership and creative problem solver.

- Operational experience running a 24x7 production infrastructure at scale.

- Ability to lead independent research to solve complex technical problems.

- Empathetic and results-oriented leader and mentor.

- Good collaborator and team player, comfortable working in a fast moving, culturally diverse and globally distributed team environment.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Roles and Responsibilities:

1. Involve in requirements gathering/discussing process.

2. Design, development and integration, automation, testing and deployment of scalable and responsive web applications using modern front-end and back-end technologies.

3. Write clean, efficient, and well-documented code following best practices and coding standards.

4. Implement and integrate third-party APIs, services, and libraries to enhance application functionality.

5. Collaborate with the IT team to maintain and support existing web applications, troubleshoot issues, and implement enhancements as needed.

6. Stay updated on emerging technologies, trends, and industry best practices to continuously improve our development processes and tools.

Requirements:

1. Min Diploma / Degree in Information Technology / Computer Science or equivalent

2. At least 2 years of experience in full-stack web application development

3. Good knowledge and hands-on experience in

• HTML, JQuery, AJAX, Bootstrap and CSS, Javascript, AngularJS, Blazor
• ASP.NET MVC, .NET CORE, C#
• MS SQL Server
• REST API
• Crystal Report
• Continuous Integration/Continuous Deployment (CI/CD) practices in Azure DevOps
• Mobile App Development

4. Strong team player with excellent interpersonal skills, communication collaborative working skills.

Technical Officer (Transit system), 6 months contract

• Islandwide
• Shift work (7am/1pm), PH and weekends
• 6 months contract (Renewable)

Job description:

• Provide first-level support to users of equipment at transit service centers.
• Monitor, investigate, and resolve faults with transit system equipment, implementing corrective actions as needed.
• Perform preventive maintenance and make hardware modifications to transit system equipment.
• Install software updates on transit system equipment to accommodate new operational requirements.
• Set up cabling for network routers and switches at AVM/CSM locations.
• Replace malfunctioning lighting at transit service centers.
• Assist with transit service center maintenance and improvement activities.
• Comply with company policies on personal data protection, security, and other guidelines, including the use of computer systems, networks, the internet, emails, and password management.

Requirements:

• ITC/NTC or Higher Nitec in Electronics or Eletro- Mechatronics Engineering
• Minimum 1-2 years of experience in troubleshooting transit systems equipment and electromechanical equipment
• Comfortable with 6 months contract and training provided

Interested applicants, Kindly email your updated resume to [email protected] and we regret that only shortlisted candidates will be notified

(EA License: 23115356 | UEN: 201715683K)

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

A 10-months contract assigned to one of our MNC client

Work Location: To be confirmed (during interview)

Salary Range : $6,000-$7,500

Must be Singapore Citizen

Log and Account Review

1. Log review (covering Applications, Databases, and Operating Systems)

2. Account review (covering SAP and non-SAP servers)

3. Consolidate all log and account reviews, prepare the review reports (including clarifications and follow-up

actions), and submit to Authority within

4. Authority's stipulated timeline support activities related to log and account/access rights review and

management, such as configuration of log events and maintenance of documentation to ensure accuracy

and completeness

5. Vulnerability and Security Patch Managementmonitor, mitigate, and remediate security vulnerabilities

Backup Management

1. Ensure backup configurations are in compliance with the retention period stipulated in policies, and that

annual recovery tests are conducted.

2. Constantly track the backup status for SAP and non-SAP servers, and update the SOP if there is any

change in the backup configurations

Technical Change / Service Request (CR/SR) Management

1. Shall keep track of the technical CR/SR that are raised, being implemented and ensure proper closure,

which includes maintaining the required documents in Authority's repository or case management

system.

2. Consolidate the list of technical CR/SR to update Authority on a monthly basis.

3. Others shall support technical refresh and upgrade activities for both SAP and non-SAP landscapes

where required, such as managing the timeline, coordinating activities among various parties, and

reviewing of documentation.

4. Support new initiatives, such as onboarding of compliance platform and ticketing system.

Project Management

1. Support Authority in project management and administration,

2. Support administrative work for CRs.

3. Maintain the master CR lists, provide CR statistics, provide support for CR prioritisation discussions,

and consolidate approved CRs.

4. Monitor the activities to ensure CRs are implemented within agreed implementation timeline.

5. Review all quarterly and monthly e-HR KPI for CR/SR impact assessments supervise and train

team members maintain effective continuity of operations and ensure proper handing/taking over

process is done.

Required Competencies:

1. Good Knowledge of IT Service Management (ITSM) or IT Infrastructure Library (ITIL) and IT Controls

and Compliance.

2. At least 3 years of working experience in IT.

3. At least 1 year in System Management.

4. Experience in SAP HR projects is preferred.

At least Diploma/Degree in Computer Science, Information System, Science Engineering or Equivalent