Total 596 course director job vacancies in Information Technology category in Singapore

Position Overview:

As the Operations Head, you will be responsible for overseeing all aspects of operational efficiency and delivery excellence within the organization. Your role will encompass strategic planning, resource allocation, process optimization, and team leadership to ensure the successful execution and delivery of projects and services. The ideal candidate will possess strong leadership skills, a deep understanding of operational processes, and a proven track record of driving results in a fast-paced environment.

Key Responsibilities:

Strategic Planning:

• Develop and implement operational strategies aligned with the company's goals and objectives.
• Collaborate with senior management to define short-term and long-term operational goals.

Operational Excellence:

• Streamline operational processes to improve efficiency and reduce costs.
• Establish and monitor key performance indicators (KPIs) to measure operational performance.
• Identify areas for improvement and implement initiatives to enhance operational effectiveness.

Delivery Management:

• Oversee the end-to-end delivery of projects and services, ensuring timely completion and high-quality deliverables.
• Allocate resources effectively to meet project deadlines and client expectations.
• Implement project management best practices to optimize delivery processes.

Team Leadership:

• Provide leadership and guidance to the operations and delivery team.
• Foster a culture of collaboration, innovation, and continuous improvement.
• Set clear goals and expectations for team members and conduct regular performance evaluations.

Client Relationship Management:

• Serve as the primary point of contact for clients regarding delivery-related matters.
• Build and maintain strong relationships with clients to understand their needs and expectations.
• Address client concerns and ensure high levels of client satisfaction.

Risk Management:

• Identify potential risks and develop mitigation strategies to minimize their impact on operations and delivery.
• Implement effective risk management practices to ensure the integrity and security of operational processes.

Financial Management:

• Manage budgets and resources efficiently to achieve operational targets.
• Monitor expenses and identify opportunities for cost savings without compromising quality.

Qualifications:

• Bachelor's degree in business administration, operations management, or a related field.
• Proven experience in a senior operations management role, preferably in a similar industry.
• Strong understanding of operational processes, project management methodologies, and quality assurance principles.
• Excellent leadership and interpersonal skills, with the ability to motivate and inspire teams.
• Exceptional problem-solving abilities and strategic thinking capabilities.
• Outstanding communication skills, both written and verbal.
• Demonstrated ability to manage multiple priorities and deliver results in a dynamic environment.

Additional Requirements:

• Familiarity with relevant software tools for operations management and project delivery.
• Commitment to upholding ethical standards and promoting a culture of integrity within the organization.

The Director of Marketing is a dynamic and creative marketer who is able to drive the integrated marketing strategies and execution of digital media and e-Commerce activity for Mondrian Singapore Duxton. The incumbent is responsible for hotels’ marketing plans by developing digital marketing and eCommerce programs. Digital marketing efforts include: search engine marketing (including PPC and SEO), social media marketing, display advertising, email marketing and assisting with social media planning.

The incumbent will manage overall activation of the property strategies in owned, social and third - party electronic channels (Brand.com, multi-lingual global sites, OTAs, meta search sites, search engines, and other eMarketing vehicles), to effectively pull through the sales, marketing, and customer engagement activities that drive awareness, bookings and profitability.

OUR EXPECTATIONS

Managing Marketing Activities

• Be responsible for the planning and execution of content creation as well as the briefing to creative agencies (including copy writing, photo/video shootings) ensuring delivery in adherence with brand guidelines and hotel positioning.
• Drive the positioning and activation of the restaurants & bars on the local market. Work with internal and external resources to define clear positioning for each outlet that resonates under the overall hotel positioning. Develop & implement local marketing activities (including event strategy) aiming to engage with locals and increase capture ratio from in-house guests.
• Act as a Brand Champion with the hotel teams. Together with the General Manager, drive brand activation and ensure the brand experience comes alive through the hotel messaging and guest experience.
• Support sales team with the creation of marketing collateral and tactical promotions associated with the key market segments (E.g. Groups, Corporate, Suites)
• Champion the Social Media strategy and specific focus on online reputation management and guest engagement.
• Constantly monitoring and update competitive research analysis.
• Assist with all local promotional activities that support the needs of the hotel and restaurants/bars. This could include photo shoots, broadcasts, celebrity interviews, press visits and other specific events that require personal attention. Also, forge local partnerships and At Mondrian Singapore, we create a vibe that makes our guests want to live every moment more intensely.
• Review opportunities for local level promotions and sponsorships to gain recognition and beneficial status within the community.

Digital and e-Distribution Strategy Execution

• Executes appropriate on-strategy eCommerce priorities and tactics.
• Coordinates with the Director of Sales & Marketing to validate and track ecommerce goals for the hotels.
• Reviews hotel progress against established goals, provides reporting and analysis, and troubleshoots performance issues.
• Manages budgets for Digital Marketing and eCommerce activities.
• Follows and tracks progress on quarterly game plans for hotels by identifying key focus for the coming months.
• Collaborates closely with Marketing and Communication teams to execute online Brand Marketing strategies and plans for the hotel.

OTAs and Meta Search Channel Optimization

• Regularly audits content, images, and star ratings on OTAs, and execute the hotel OTA merchandising plan(s).
• Meta Search sites and works with partners to make appropriate corrections.
• Manages marketing budget for OTAs including Booking.com, Agoda Sponsored listing, CTRIP cast ads and other approved products and works closely with the Director of Revenue on this.

Marketing and Communication Partnership

• Assists in the development and execution of the hotels and destination marketing plan (e.g. retargeting campaign etc.)
• Identifies and obtain merchandising placements as appropriate.
• Creates additional modules/content/sites for domestic segment marketing efforts where needed (e.g. events).
• Assists with paid social media advertising campaigns, including setup, targeting and tracking.
• Develops offer and promotion content to aide selling through organic and paid social activities.

e-Commerce Communication and Training

• Trains and educates other team member on how to enhance the hotel eCommerce and digital marketing strategy.
• Participates in regularly schedule eCommerce and Marketing web conferences and calls to review performance, share best practices, and troubleshoot issues.
• Delivers a monthly report for hotels Management Team. o Stay up-to-date on and communicate industry and competitive trends, with a focus on the online travel landscape.

How do I deliver this?

• Tell it like it is - Authentic, honest, you mean it, sincere, true.
• Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual. I've got your back - Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.
• Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.
• Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

PRODUCT AREA

When our millions of advertisers and publishers are happy, so are we! Our Google Customer Solutions (GCS) team of entrepreneurial, enthusiastic and client-focused members are the "human face" of Google, helping entrepreneurs both individually and broadly build their online presence and grow their businesses. We are dedicated to growing the unique needs of advertising companies. Our teams of strategists, analysts, advisers and support specialists collaborate closely to spot and analyze customer needs and trends. In collaboration, we create and implement business plans broadly for all types of businesses.

JOB DESCRIPTION

As the Sales Director for the App Developer segment APAC, you will lead a diverse team that engages with large, medium and small App Developers to help them grow their user base. Our APAC Apps business represents one of the fastest growing, most diverse, and dynamic parts of Google. The App Developer sales team has big ambitions and global reach. You will work with the next generation of mobile-first businesses and drive change to accelerate Google’s position in the fast-growing and strategic business of app install and engagement. Your interest in sales and the digital economy and your entrepreneurial drive enables these relatively new advertisers to expand their businesses with Google's latest advertising products and solutions. Your understanding of the app ecosystem across iOS and Android combined with your commercial acumen shape how new and existing businesses grow. Using your effective communication skills, you are the face of Google to the external audience, to a large portfolio of clients (Large and Small) whose needs you listen to, and help define the vision and strategy for how their products and services can reach millions of users. You will also play a pivotal role across the Global App Developer leadership team in addition to collaborating with leaders in product, sales operations, APAC sales leadership, and in-country teams to ensure we are building a robust business.

Qualifications

JOB RESPONSIBILITIES

• Set high-level priorities within the team to appropriately engage clients across your book of business. Consistently deliver against assigned quota and strategic objectives.
• Work with the Global Apps Solutions Specialists, Product management, Eng teams to define key APAC opportunities across Google’s suite of app install products.
• Collaborate with strategy and ops stakeholders to ensure alignment and assess APAC go-to-market needs.
• Analyze data trends and client performance, develop solid strategic sales plans, and prepare and conduct strategic pitches and sales presentations. Serve as an evangelist at targeted events and conferences.

MINIMUM QUALIFICATIONS

• BA/BS degree or equivalent practical experience.
• Experience in mobile, advertising sales, account management and/or client services.

PREFERRED QUALIFICATIONS

• Experience leading teams across different product areas
• Experience building strong relationships with senior, cross-functional stakeholders
• Experience leading large highly motivated sales team to sustain the entrepreneurial culture
• Track record of effective sales/operations management and strategic planning
• Excellent communication and facilitation skills

Job Responsibilities:

• Leading PMO to deliver the regional projects undertaken by the team
• Coordinating and overseeing the execution of Strategic Project deliveries ensuring completion on time and within budget in partnership with project sponsors
• Providing strategic project governance support, monitoring project progress ensuring projects are on track to meet deliveries and deadlines
• Creating reporting and presentations to support updates and progress of Strategic Project deliveries
• Drive decisions to ensure optimal solutions are based on both commercial and business requirements
• Building project book of work and performing high-level project requirement assessment
• Providing necessary update of projects to the management team and project sponsors, etc

Job Requirements

• Minimum 10 years work experience in regional strategic project management with focus on change management
• Minimum 7 years’ experience in stakeholder management such as conflict resolution, consensus building skills, and an ability to build partnerships and influence beyond the immediate area of responsibility
• Minimum 5 years’ experience in of corporate banking such as first line coverage
• Experience in driving process improvements by using tools such as process mapping and design, data analysis and automation
• Experience in managing multiple complex projects and competing priorities, completing milestones, and working toward multiple deadlines simultaneously
• You will be highly organised, with a structured and logical approach
• Regional project management experience
• 1st Line coverage or product business management planning experience
• Experience in offshoring

We regret to inform that only shortlisted candidates will be notified.

Job ID: 10064118

• Be a part of one the earliest employees in a growing brand globally
• Lots of autonomy and growth opportunities in a growing team

About Our Client

My client is a global F&B brand who is growing their presence in the region and we are helping to build their team here in Singapore. They are looking for a Director of User Operations - Regional who will be responsible for driving customers in the SEA region to their various online channels and grow their userbase. You will be responsible for leading a team of User Operations Manager in each markets and drive their omnichannel presence. The client is a strong industry leader within the F&B retails space with more than 2000+ outlets globally and is expanding to the region. Page is partnering with them in setting up their team here.

Job Description

The Director of User Operations - Regional will be owning the online channels and communities of the brand. You will be responsible for the entire customer lifecycle management (CLM) and the whole customer journey online as well as driving marketing efforts to their online channels across different markets. You will also be reponsible in growing the team and brand presence in new markets as they expand beyond the Singapore and Malaysia markets where they already have a strong presence in.

They are looking for someone who ideally has worked on operational aspects with regards to online F&B channels, be it working with customers or merchants, they are open to candidates who has worked closely in optimising operations with merchants and users in internet companies outside of F&B as well. They will be looking for a hands-on, user-centric individual who is not afraid to roll up the sleeves to get things done and are able to make decisions driven by data. You will need to be well-versed in brand marketing as well as has had directly impacted the user growth for online channels prior. You should have managed multiple markets previously.

The Successful Applicant

The ideal candidate must have the following:

• 6 or more years' of experience in User Operations within B2C Internet companies
• Ability to manage internal stakeholders across seniorities and functions
• Quantitative and analytical skills; make good data-driven decisions
• Deep understanding of Internet and mobile app ecosystem, experience in managing F&B/retail in an online capacity is a plus.

What's on Offer

Our client offers an amazing opportunity to join one of the fastest-growing companies in the world with more than 35 million active users. The ideal candidate should be an individual with high energy, passionate about product, hands-on and is highly flexible to do what needs to be done to drive continuous growth.

Contact

Maureen Yeoh (Lic No: R1987106/ EA no: 18S9099)

Quote job ref

JN-032024-6353548

Phone number

+65 6541 9946

Michael Page International Pte Ltd | Registration No. 199804751N

To maximise overall hotel room revenue through the development and implementation of effective inventory and pricing strategies based on future demand, current trends and historical data to drive market share.

KEY RESPONSIBILITIES:

• Drive market share and revenue performance through proper pricing and mix management.
• Daily checks on rate discrepancies and total room revenue and occupancy.
• Develop overall pricing strategy to include all market segments and distribution channels.
• Manage all inventory (transient, group, wholesale allotments and other) and pricing strategy in all distribution channels including branded web, 3rdparty sites, Starlink and the GDS.
• Monitor competitive pricing and understand the impact of relative pricing decisions on property performance.
• Review and analyse data on an ongoing basis. This includes daily reports, arrival checks and reservation pace.
• Communicate to hotel team the strategic vision and objectives on how to drive revenues and improve performance.
• Provide the hotel team with regular updates on hotel performance to include market share and market segments.
• Lead the property’s weekly forecast meetings and contribute to the Daily Operations Meeting.
• Produce accurate forecast on weekly/monthly basis.
• Produce all relevant components of the Budget pertaining to Revenue Management.
• Identify and develop soft participations/promotions and strategies.

About the Role

As VP of Risk Operations, you head up Aspire’s Risk Operations department. You report to the COO and are part of Aspire’s leadership team.

What will you be doing?

• Build and lead the risk operations teams, currently composed of 5 teams and ~15 people
• Lead the operations linked to the scope described above
  • Manage the software we use to manage risk: fraud management software, reconciliation software, and continuously look for new technologies to improve our capabilities and automate our operations
  • Design and maintain the policies, processes, programs.. associated to risk operations
  • Investigate, document, and escalate any incidents, as well as suggest and align on remediative and preventive measures
  • Monitor and test the effectivity and resilience of rules, processes, policies, programs, and continuously improve them
  • Report on relevant metrics: Fraud rates, Reconciliation rates, SLAs, volumes, incidents, automation rates, cost, etc.
• Create, align, own the strategy to manage risks on daily basis across the company, in a scalable and cost-effective manner, including strategies to improve accuracy and hit ~100% automation levels
• Work closely with relevant stakeholders - internal stakeholders like Finance, Product, or Compliance, and external stakeholders like partners or regulators - to rally everyone around creating strong and effective practices across the company, align on the strategy as well as short & long term action plans, resolve incidents and identify and fill gaps, as well as all of the above
• Be the PIC and present the risk updates to Aspire’s Risk Committee

We would love to get to know you if you have the following:

• You are an experienced leader - Minimum 12 years experience; Track record in a leadership role in tech or financial services, as well as in operations
• You are a true owner - You are highly self-driven and take initiative all the time. You make things happen today versus tomorrow, and are hands-on when needed
• You can create, articulate & execute your strategy - You understand the trajectory of the company and create & implement a strategy to bring it to the next level; You can prioritize tasks & targets in a highly unstructured environment
• You can build a team - You are used to hiring A players and coaching your team, and you understand how to address strengths and weaknesses, and leverage new opportunities to uplevel the team
• You can balance risk & business - You are able to make calls that balance risk and business objectives, and are able to rally the stakeholders around them.

Exciting news! We are on a growing journey and building a stellar team!

Why should you be part of Sunnystep’s success?

We are an innovative force in consumer retail with a clear brand purpose — we believe wellness starts with our feet. Good shoes support our feet and our body, and help us move and live better.

We are redefining comfort in every step to an unparalleled experience without compromising on style. Our mission is to revolutionize the footwear industry by crafting the most comfortable shoes with unwavering commitment to environmental responsibility ensuring that every step our customers take not only embodies unrivalled comfort but also leaves a positive impact on the planet.

As the Director of Operations for APAC, you will be a strategic thinker with a strong understanding of retail operations, supply chain management, and customer service.

You will also -

• Lead the retail distribution strategy for Sunnystep in Singapore and across APAC region
• Manage retail store expansion plan that include but not limited to site selection, CAPEX analysis, budgeting, lease negotiation with major mall operators and high street landlord
• Take charge of in-store operations in all retail channels, that include but not limited to staffing, sales training, inventory and warehouse management, restocking, renovation and visual merchandising, logistics and sourcing, customer service, order fulfilment
• Build a high performance retail operations team that drive high sales and high NPS score
• Assist in the hiring and training front-line sales staff so that we can provide the best service standard in the industry while helping sales staff achieve their highest potential and keeping the staff satisfaction level high
• Work closely with marketing team to plan and manage in-store marketing events based on yearly campaign calendar
• Source and lead new retail business partnerships to expand our sales channels and increase our brand awareness

You MUST be or have –

• Passionate about Sunnystep products and mission, and passionate about consumer products that impact people’s lives
• At least 5 years of hands on experience developing and implementing strategic plans for large scale retail operations in a regional capacity
• Strong leadership skills with the ability to inspire and motivate teams to achieve goals and objectives.
• A solid experience in supply chain management, inventory control, and logistics
• Excellent analytical and problem-solving abilities, with a strategic mindset and attention to detail
• A start-up / growth scale-up mindset, flexible, and open to adapt to changing requirements when needed

Based in Singapore, Sunnystep is committed to fostering community, inclusivity, integrity, and technology to support everybody’s journey of possibilities.

We review each application thoroughly and will arrange an initial discussion with the shortlisted candidates who best meet our requirements. If you find that the requirements align to your experience and expertise, you may express your interest through this job advertisement or you may reach out to our Hiring Team - [email protected].

Job Responsibilities:

• Ensure effective continuity of the country-market level revenue over the agreed period
• Achieve profitable growth through continuing the development & implementation of our growth strategy.
• Overseeing and managing a market mapping exercise
• Strong understanding of the entire universe of opportunity to support the strategic targets and profitable growth strategy.
• Cold calling and Lead Generation utilising the Compass Group sales process to maximise strike rates and effectiveness.
• Own the proposal development process, leveraging operational and functional support expertise.
• Utilisation of CRM system to track activity and opportunities
• Own the customer relationship and act as the voice of the customer at country leadership level.
• Build and maintain strong rapport with current and new clients.
• Strong rapport with the Operations team to ensure client requirements are delivered.
• Engage operations and functional support teams for the development of commercial offers.
• Understand customer needs, provide solutions and grow existing relationships.
• Identify prospects, determine needs, introduce capabilities and arrange for leadership support in prospecting and closing
• Development and growth of current contracts to ensure maximum profitability
• Develop and execute business plan that meets or exceeds established sales target
• Responsible for managing sales pipeline of prospect

Job Requirements:

• The successful applicant must have a bachelor's degree or master in business, finance, operations or sales & marketing discipline from a recognized tertiary institution with minimum 10 years of relevant experience in sales and business development
• Good understanding of market trends in the local F&B, Service or hospitality industry.
• Possess high level of professionalism and integrity.
• Project Management experience
• Strong business acumen and keen customer/client focus.
• Able to lead change in a fast paced environment.
• High interpersonal and presentation skills - Strong negotiation skills
• Results-orientated / high achiever with strategic vision and ability to manage hands-on.
• Highly adept at managing figures with strong analytical & presentation skills
• Effective Leader with proven team leadership

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

About Us

Founded in the same year that Singapore gained independence, NUS Business School stands today among the world’s leading business schools. It is distinctive for offering the best of global business knowledge with deep Asian insights, preparing students to lead Asian businesses to international success and to help global businesses succeed in Asia.

For more than 50 years, NUS Business School has offered a rigorous, relevant and rewarding business education to outstanding students from across the world. That would not have been possible without a group of dedicated professionals who are passionate about building a positive environment to grow and groom future business leaders. And we are looking to add to our BIZ family!

To learn more about the NUS Business School, please visit https://bschool.nus.edu.sg/

Job Description

The incumbent will oversee the Strategic Relations Office (and possibly the Corporate Communications Office as well). He/she will be responsible for identifying, developing, managing, maintaining and leveraging the School's relationships with key external institutional stakeholders, in order to advance the School's strategic goals.

Duties and Responsibilities of the Strategic Relations Head:

• Identify and develop initiatives that both locally and globally, will propel the School to be the partner of choice, for industry, government and peer academic institutions
• Strategize with the Deanery to formulate initiatives that will take the School to the next stage of growth and success
• Effectively engage with a variety of stakeholders to support existing relationships and partnerships, form new regional and global relationships and partnerships, garner new opportunities aligned with strategic goals, build international brand and increase institutional resources
• Lead teams through a culture of professional excellence and accountability
• Establish goals, key performance indicators, engagement strategies and timelines for team members; put in place adequate resources, systems and processes to track scaling progress and action plans, so as to measure success
• Lead, coach, develop and retain high-performance staff members
• Work collaboratively and persuasively across teams to gain buy-in and support in implementing strategic initiatives
• Support the School's Management Advisory Board and build meaningful board involvement
• Oversee the School’s Accreditation processes and MOU agreements
• As the role may also involve oversight of Corporate Communications (to be assessed), it will be necessary to have an excellent understanding of brand management, communication strategies across multiple channels with multiple stakeholders in multiple geographies, corporate communications and public relations. It will also be crucial to understand their use in the successful implementation of strategic initiatives.

Qualifications

• A minimum of 10 years work experience (more experience much preferred), with a track record of initiative. It is important that the person be able to build cohesive and capable, high performing teams
• Visionary, Analytical, Imaginative and Shrewd, with the ability to identify and exploit opportunities, and solve problems
• Strong executive presence, communication and pitching skills to instil confidence, establish and build rapport with the NUS Business School community and its stakeholders, and to represent the School to external parties
• Ability to think strategically, connect the dots, problem solve, exercise sound judgment and identify opportunities in a fast paced, demanding and ambiguous environment
• Ability to rally teams to work collaboratively and achieve common objectives
• Resilient, resourceful and able to work well under pressure
• Experience in external relations, business development (corporate engagements), alliances and partnerships
• An extensive global professional network would be favourably viewed
• Experience in corporate communications and public relations would be favourably viewed
• Experience in Institutions of Higher Learning would be favourably viewed

(Appointment job grade will commensurate with the selected candidate's experience)

GOODWOOD PARK HOTEL SINGAPORE

One of Singapore’s most established Heritage Hotel and strategically located at Scotts Road, the Goodwood Park Hotel has celebrated its timeless elegance, legendary hospitality, and tradition of excellence. We are committed to building a high-performing team that is thoroughly engaged in achieving service excellence to exceed our guests' expectations.

To continue the legacy of Goodwood Park, we are looking for dynamic and committed candidates to join our Marketing Communications Office Department.

Reporting to the Hotel Manager, your job responsibilities include, but not limited to:-

Primary Responsibilities

· Develops the marketing communications strategy and tactical plans to strengthen the Goodwood Park Hotel’s brand to drive revenue, encompassing rooms, F&B establishments as well as meeting and event facilities.

· Collaborates with internal cross-functional teams to review business needs to identify opportunities and gaps for establishing, planning and execution of marketing and promotional activities.

· Manages relationships with all stakeholders to enhance marketing outreach.

· Analyses reports of campaigns and makes recommendations on strategies, tactics and insights to address level of effectiveness.

· Adheres to corporate guidelines and consistent brand articulation in owned marketing assets, paid media channels and partner platforms.

· Works with the in-house designer or external vendors on conceptualisation and development of marketing materials.

· Collaborates with appointed PR agency to schedule and conduct media engagement activities to generate editorial opportunities and maximise coverage.

· Evaluates and recommends sponsorship or collaboration requests.

Secondary Responsibilities

· Ensure the contents for marketing communications campaigns are accurate and free of errors.

· Supervises media and external partner requests for photoshoots, filming and interviews.

· Plans and manages internal photography or videography requirements.

· Monitors industry trends and competitor activities in the hospitality sector.

· Provides administrative support, when required.

Requirements:

· Recognised degree in Business Management / Marketing / Mass Communication.

· Minimum 8 to 10 years of relevant experience preferably in the hospitality, travel or F&B industry.

· Excellent command of English with proficiency in Chinese languages.

· Strong contacts with food & business writers from mainstream and lifestyle media and online platforms.

· Strong contacts with Key Opinion Leaders ( KOLs).

· Creative and innovative thinking.

· Upholding the Hotel’s 5-star brand & image so as to deliver a consistent 5-star experience.

· Knowledge and experience in new social media marketing strategies.

· Able to exemplify leadership qualities and mentor all staff on job functions and excellence in customer service.

· Upholds the Hotel’s core values at all times.

· Able to work independently and a good team player.

· Able to commence work within short notice.

Position Objective
Stamford seeks a dynamic, mission-driven leader as Director of Student Support Services. This position oversees the school’s MTSS (Multi Tiered System of Support) program including: early intervention services, social-emotional counseling programs, speech and language therapy, occupational therapy, and academic and behavioral supports. Stamford’s MTSS model includes support for building Tier 1 capacity, Tier 2 interventions, and a Tier 3 Intensive Support Program. The Director collaborates with administrative teams, teachers and specialists to offer the highest quality support services in a leading program in Singapore. The Director directly supervises the Head of Intensive Intervention, the Head of Therapy and provides extensive support for Academic Support and School Counseling teams.

Responsibilities
The job holder’s responsibility for promoting and safeguarding the welfare of children and young persons for whom they are responsible, or with whom they come into contact will be adhered to and ensure compliance with the relevant Cognita Safeguarding; Child Protection Policy and Procedures at all times. If in the course of carrying out the duties of the role, the job holder identifies any instance that a child is suffering or likely to suffer significant harm either at school or at home, they must report any concerns to the School’s Designated Safeguarding Lead or to the Head or indeed to the Cognita Regional Safeguarding Manager so that a referral can be made accordingly to the relevant third party services.

Strategic Leadership of the MTSS Model at Stamford
● Lead the strategic development of all student support services for students N-G12 at SAIS
● Collaborate with Divisional Administrators to ensure articulation of services between divisions and grade levels (N- G12)
● Support school leaders and educators in maintaining inclusive positive and supportive learning environments and highly effective educational programming for all students (N-G12)
● Facilitate and/or coordinate professional learning that supports effective instruction and social emotional supports for all students
● Participate in divisional teams to coordinate a cohesive support model
● Engage in schoolwide teams and committees to identify and address academic, social and emotional, and behavioral needs
● Support teacher leaders in facilitating divisional screening and referral process
● Collaborate with safeguarding, nursing, and discipline committee on escalated student needs

Recruits, Coaches, and Provides Professional Learning for Student Support Members
● Develop SSD team members’ professional growth opportunities as it relates to student services functions
● Actively recruit and collaboratively plan the onboarding of SSD team members
● Facilitate learning of teacher leaders to support SSD staff’s professional growth and progress towards team goals
● Provide training and support in the planning of intervention at all tier levels including screening, goal writing, and progress monitoring
● Guide in the collection, analysis, and use of data in intervention decisions and instructional planning
● Serve as the Primary and/or Secondary Hiring Manager for SSD positions
● Demonstrate outstanding interpersonal skills in the course of supporting SSD team members’ collaborative efforts with any/all professionals across campus

Maintains & Improves upon Administrative Policies, Systems, & Documentation within the SSD Program
● Serve as a productive partner and liaison to all stakeholders in an effort to enhance SAIS student services
● Partner during the admissions process for the screening of files and leading student, parent, and teacher interviews
● Revise systems for identification and support of students who are in the EAL program and demonstrate a need for intervention services
● Collaborate with the Head of the Intensive Support Program to identify openings, criteria for entry/exit, and communication structures
● Responsible for budget related to Student Support Program, including the Intensive Support Program budget and resource allocation
● Ensure that appropriate data is collected and records and reports are maintained to comply with SSD, AHPC, Cognita, CIS / WASC and CPE policy and regulation

Other duties as assigned by the Superintendent or Deputy Superintendent Position

Requirements
● The ability to lead initiatives with staff and students to build school culture aligned with the school vision
● Problem solver
● Positive attitude toward challenges
● Strong organizational and communication skills
● Effective collaborator and team-member
● Excellent interpersonal and time management skills
● Exemplifies the IB learner profile – knowledgeable, inquirer, open-minded, principled, caring, communicator, risk taker, thinker, balanced, reflective
● Resilient - able to work long hours depending on the demands of the job at various times throughout the year
● Demonstrates the Stamford Values – Courage, Ingenuity, Compassion, Integrity

Qualifications
● Master’s Degree / PhD in a related field (Special Education, Education Leadership, Educational Administration)
● At least 3+ years experience in a position of significant leadership (i.e., SSD Director, Deputy Principal, etc)
● Minimum 5 years teaching experience in Special Education and/or inclusive General Education classroom contexts
● Experience implementing Multi-Tiered Systems of Support and experience with selecting, training, and supporting the implementation of intervention programs
● Current Teaching Certification in Special Education (Mild/Moderate and/or Severe Licensure)
● Experience supporting English Language Learners
● Experience with Universal Design for Learning (preferred)

Contacts
● Stamford Community
● Stamford and Cognita Leadership Team
● Parents and Students
● PTA Other Stamford Teaching and Non-Teaching Staff

Working Conditions
● School Environment
● Based at SAIS Woodleigh campus with travel to Lorong Chuan campus for meetings
● Working hours 8am to 4:30pm, Monday to Friday, plus occasional staff meetings and trainings
● School holidays are paid and free except staff days and training days (please refer to the website to see the school calendar with school holiday dates)

Terms of Employment
● Annual Leave: 30 working days
● Medical Benefits: Medical insurance provided where applicable
● Sick Leave/Hosp: 60 days hospitalization leave including 14 days sick leave
● Probation Period: 3 months from date of commencement
● Referee request: Required
● Background Check: Required

Stamford American International School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Pre-employment background checks are mandatory and appointments are strictly subject to confirmation that all reference and background checks are completed to the satisfaction of Cognita, Stamford’s holding organization.

We are an equal opportunity employer and disallow discrimination of age, ethnic origin, nationality, gender, religion, sexual orientation, family status, pregnancy, marital status, medical or mental health history, physical characteristics or disability. We welcome applications from all qualified candidates.

Please note that only shortlisted candidates will be notified.

**Company Overview:**

Are you passionate about driving sales performance and helping businesses reach their full potential? Look no further than 1000Steps. Established in 2015 with roots in Singapore and the UK, 1000Steps has rapidly expanded its footprint, with teams globally, including in Australia,, Indonesia, Philippines, Thailand, continental Europe and New York. Our global clientele spans various industries, from burgeoning startups to established enterprises, united by a common goal: the pursuit of enhanced sales outcomes.

**About Us:**

At 1000Steps, we specialize in crafting bespoke sales and marketing strategies tailored to our clients' unique needs. Our comprehensive suite of services encompasses targeted lead generation, outbound business development, and the implementation of integrated CRM solutions. With a dedicated team of experts boasting a proven track record of success, we pride ourselves on delivering measurable results that propel our clients towards their business objectives.

**Position: Director of Client Services**

**Role Overview:**

As the Director of Client Services, you will play a pivotal role in driving our clients' success by spearheading new business sales initiatives, managing internal client relationships, and contributing to ad hoc consulting projects. Reporting directly to CEO Fraser Morrison, you will have the opportunity to make a tangible impact on our clients' growth trajectory.

**Responsibilities:**

**1. New Business Sales:**

- Lead the onboarding process for new clients, particularly for our outbound Business Development service.

- Utilize your expertise to identify opportunities and develop strategies that align with clients' objectives.

**2. Internal Client Management:**

- Serve as the primary point of contact between clients and our internal team, ensuring seamless communication and collaboration.

- Assume client management responsibilities delegated by the CEO, fostering strong, long-lasting relationships built on trust and mutual success.

**3. Ad Hoc Consulting Projects:**

- Engage in ad hoc consulting projects as needed, leveraging your strategic insights to provide value-added solutions to our clients.

**Requirements:**

- Proven track record in sales, business development, or client management roles, preferably within a consultancy or agency environment.

- Exceptional communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels.

- Strong analytical and problem-solving abilities, coupled with a strategic mindset.

- Demonstrated ability to thrive in a fast-paced, dynamic environment, managing multiple priorities with ease.

- Bachelor's degree in Business Administration, Marketing, or a related field; advanced qualifications preferred.

**Join Us:**

If you're ready to embark on a rewarding journey with a global leader in sales performance optimization, we invite you to join the 1000Steps team. As we continue to expand our presence and clientele, we remain steadfast in our commitment to delivering unparalleled service and driving measurable results. Take the next step towards your career aspirations and apply today!

**Location:** Singapore

**Application Deadline:** [Insert Deadline]

**To Apply:** Please send your resume and cover letter to [Insert Contact Information].

At 1000Steps, every milestone begins with the first step. Join us and let's take those steps together towards success.

• To assist and/or lead the operations activities to deliver performance, aligned to the company’s strategic drive and goal.
• To drive a mindset of seeking improvement and service excellence to deliver best possible outcomes for the hotel and company.

Job Description

• Work with internal and external stakeholders and develop strategic operational plans and activities for hotels to drive service efficiency & quality and process optimisation.
• Work with hotel General Managers to achieve efficient operations, service standards and staff satisfaction level. Oversee the development and implementation of operational policies and procedures.
• Manage everyday activities, plan, and assign work ensuring you always have the right staffing numbers.
• Implement best practices and standardization initiatives across the portfolio to optimize efficiency and guest satisfaction.
• Assess Guest Experience in TrustYou, Booking.com platforms and propose opportunity.
• Prepare, review, and analyse reports timely for management reporting.
• Review Opera user access matrix and data on a periodic basis.
• Assist in all (including pre-opening) operations activities and drive completion of critical paths by department.
• Act as operations liaison with other corporate functional teams to provide support to hotels. Drive and deliver hotel goals with outsource partner and manage outsource services efficiently and effectively.
• Ensure all risk management programs are conducted in compliance with our brand standards and necessary compliance activities and documentation are up to date and checked for accuracy.
• Carry out duties/projects as assigned by line manager from time to time.

JOB REQUIREMENTS

• A bachelor's Diploma or Degree in hospitality management or a related field
• 4+ years of experience in a hotel management or operations role
• Good interpersonal skills and poses excellent problem-solving.
• Well-verse in Microsoft Office application
• Strong and demonstrable people skills with clear verbal and written communications, together with professional presentation style
• Strong analytical & critical thinking skills with eye for detail

The Director of Operations (DOO) must have an excellent level of commercial awareness and can build and maintain relationships with internal and external guests. Is responsible to direct and lead the daily operations and assist the General Manager in the development and business components of the serviced suites through providing effective and relationship-oriented leadership. The DOO is responsible for highlighting issues to the General Manager to help formulate solutions. He / she will co-ordinate all activities of the serviced suites and ensure the maximisation of room revenue and profit and guests’ satisfaction. The DOO is required to assist in the preparation of the annual Budget and monthly forecasting process. The DOO will also work very closely with the senior management team members in developing and implementing annual and medium-term strategies, championing projects and objectives to achieve profitability and business growth targets as set and agreed by Pan Pacific Hotels Group.

Operational Responsibilities

· Fully responsible for the operations of Front Office, Housekeeping, Engineering, & Security operations.

· Support and work with all Head of Departments to ensure efficiency and high standards of operations in the assigned areas.

· Inspect and ensure the front and heart of house are in operative condition to receive and serve the guests at high levels of guest satisfaction through the consistent execution of all Corporate brand standards, visible operational leadership, active trend analysis and hands-on interaction with guests and associates

· Conduct regular operations team meeting with Heads of Department and Managers to effectively communicate to the teams on strategies, operational issues, action to be taken for service recovery and staff issues.

· Formulate strategies and collaborate with associates to continually improve the guest experiences while maximizing revenue and profits.

· Keep ahead of industry trends and creates new revolutionary standards to upkeep guest satisfaction and service recovery process.

· Ensure active implementation and adherence to PAN PACIFIC Brand Touchpoints & Magnifiers through implementation of Standard Operating Procedure.

· Understand the updated local and international markets and lead strategic initiatives to maximise revenues in any given situation.

· Ensures all serviced suites-related licensing and legal requirements are in place and maintained in accordance with the laws of the country.

Financial Management :

· Drive achievement of Gross Operating Profit through revenue growth and management of expenses while abiding by the Policies & Procedures dictated by the Pan Pacific Hotels Group.

· Oversee the timely development and completion of the annual Budget and monthly Forecast, and to regularly monitor performance and assume responsibility for its achievement.

· Monitor the productive deployment of operations expense budgets and purchases whilst keeping with regulatory and audit guidelines.

People & Culture

· Support the General Manager in developing human capital to ensure on-going management and staff capability development through its selection and performance management.

· Work closely with the Heads of Department to develop and grow the teams through mentorship and coaching and provide timely and constructive feedback when required.

· Continuous focus on associate satisfaction through driving People & Culture initiatives, building highly efficient and motivated teams who are committed to guest satisfaction and care.

Other Responsibilities

• Support the Mission, Purpose and Values of the Pan Pacific Hotels Group.
• Comply with all relevant Workplace Safety & Health practices and maintains a safe workplace for all associates.
• Always exercise responsible behaviour to uphold the image and reputation of the Pan Pacific Hotels Group, Serviced Suites and department.
• Carries out any other reasonable duties and responsibilities as assigned.

Associate Director, Technical Account Management

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

• Responsible for the preparation and analysis of Treaty data & underwriting information for the production of contractual documents- including but not limited to slips, cover notes, wordings, endorsements, addendum, presentations; signing of contractual documents.
• Preparation and technical analysis of statistics and other underwriting information supporting the negotiation and placement of Treaty business by the broking team.
• Preparation of summary term sheets, Treaty programme structure charts
• Maintenance of placement correspondence/ documents
• To ensure accurate and timely data input in the data system (GRiDS) as well as ensuring compliance with relevant Company and Market Rules and Procedures.
• Updating on progress of the placement using the appropriate trackers
• Other incidental duties related to the negotiation and placement of Treaty reinsurance contracts.
• Ensure the optimum use of Aon’s business systems in line with current Aon business practices.
• Collaborate with colleagues throughout the Asia Pacific and Global network to achieve objectives
• Support brokers in their follow-up communications with clients and reinsurers
• Maintain and share technical expertise in specialist/ technical areas

Skills and experience that will lead to success

• 6+ years of relevant experience (broking or underwriting support), preferably with exposure to Treaty Reinsurance, or relevant technical accounting experience
• Proficient with MS Word, MS Excel, PowerPoint. Familiarity with WordSensa will be an added advantage.
• Confident communiction skills, both written and verbal
• Attention to detail, able to organise and analyse large volume of data
• Able to work independently within established guidelines

Our Esteem Client is looking for a technical staff to assist the Head of Technology in leading the technology strategy, innovation, and delivery. You will be responsible for overseeing the technology department, driving innovation, developing technology policies, managing technology-related projects, and collaborating with internal and external stakeholders.

Responsibilities:

• Developing and executing the technology vision, strategy, and roadmap aligned with the business goals
• Explore emerging technologies such as AI, Generative AI, IoT, cloud, and 5G
• Develop and implement R&D strategies to ensure that all R&D projects are well aligned with market/customer needs.
• Collaborate with internal and external stakeholders, such as business units, vendors, and authorities, to understand their needs, expectations, and feedback.
• Represent and act as a liaison ensuring that strategic objectives, technological initiatives, and priorities are effectively communicated, coordinated, and executed.
• Prepare product and technology reports and presentations.
• Facilitate discussions between stakeholders relating to R&D collaboration projects. Ensure alignment among stakeholders, leveraging effective communication channels and consensus-building techniques to drive optimize outcomes for the projects.
• 
  

Requirements:

• Bachelor's degree in a relevant field. Advanced degrees or certifications are a plus.
• Proven experience in technology coordination, project management, or similar roles within the technology sector or related fields.
• Strong understanding of communication technology, industry trends, and emerging technologies.
• Excellent communication, interpersonal, and collaboration skills with the ability to work effectively across diverse teams and stakeholders.
• Strategic mindset with the ability to translate vision into actionable plans and initiatives.

Our client, a leading financial institution with a large presence in the region, is looking for a Director, Technology Risk Manager to join their team here in Singapore and lead their efforts in managing technology-related risks effectively. As the Director of Technology Risk Manager, you will be responsible for overseeing the identification, assessment, mitigation, and monitoring of technology-related risks within the organization. You will play a pivotal role in ensuring that our technology infrastructure remains secure, compliant, and resilient to emerging threats and vulnerabilities. The successful candidate will collaborate closely with cross-functional teams, including IT, security, compliance, and business units, to develop and implement robust risk management strategies and frameworks.

Responsibilities

• Conduct comprehensive assessments of technology risks associated with the organization's systems, applications, networks, and infrastructure.
• Analyze internal and external risk factors, including emerging threats, regulatory requirements, industry trends, and best practices.
• Develop risk models, metrics, and frameworks to quantify and prioritize technology risks effectively.
• Develop and implement technology risk policies, standards, and procedures in alignment with regulatory requirements and industry standards.
• Ensure compliance with applicable laws, regulations, and guidelines governing technology risk management and information security.
• Monitor regulatory developments and emerging trends to update policies and procedures accordingly.
• Collaborate with IT and security teams to identify and implement effective controls and safeguards to mitigate technology risks.
• Evaluate the effectiveness of existing controls and recommend enhancements or modifications as needed.
• Facilitate risk mitigation efforts through the implementation of technical solutions, process improvements, and employee training programs.
• Serve as a trusted advisor to senior management and business stakeholders on technology risk matters, providing timely updates and recommendations.
• Communicate risk assessment findings, trends, and recommendations through comprehensive reports, presentations, and dashboards.
• Foster a culture of risk awareness and accountability across the organization through training, awareness campaigns, and knowledge-sharing initiatives.

Responsibilities

• Bachelor's degree in Information Technology, Computer Science, Risk Management, or a related field; advanced degree or professional certification (e.g., CISA, CISSP, CRISC) preferred.
• Minimum of 8-10 years of experience in technology risk management, cybersecurity, or information security roles within the banking or financial services industry.
• Proven expertise in conducting technology risk assessments, developing risk management frameworks, and implementing controls and mitigation strategies.
• In-depth knowledge of regulatory requirements, industry standards, and best practices related to technology risk management and information security (e.g., FFIEC, NIST, ISO, GDPR).
• Strong analytical, problem-solving, and decision-making skills with the ability to evaluate complex issues and develop practical solutions.
• Excellent communication and interpersonal skills with the ability to effectively engage and influence stakeholders at all levels of the organization.
• Demonstrated leadership abilities with a track record of driving results, managing projects, and leading cross-functional teams in a fast-paced, dynamic environment.

Join a dynamic team and be part of a forward-thinking organization dedicated to excellence, integrity, and innovation in technology risk management within the banking sector.

About us

As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience. If you’d like to embrace a wider world of experiences and opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Your day to day

Lead and manage the overall function of Sales (Corporate Sales and M&E Sales) to maximise performance through total revenue generation and achieve budget revenue.

Financial Returns

• Direct Sales team to manage account base to maximise performance across all revenue streams (Rooms, Meetings & Events and Food & Beverage)
• Development of sales strategies and action plans to ensure plans are implemented, results are monitored and goals are achieved – launch tactical promotions if required
• Develop solid understanding of numbers to evaluate revenue performance, understand profit contribution to GOP and monitor sales department’s impact on hotel profitability
• Constantly evaluate business potential and opportunities in new geographical markets and across new market segments
• Participate in the preparation of long-range planning and the annual departmental operating budget, the hotel marketing plan and business plan as well as financial plans.
• Monitors competitors’ activities and assists in marketing intelligence
• Builds profile within local market place through attendance at various events and local market place

People

• Foster a positive and productive work environment, builds, motivates, and leads an effective team that delivers results and is highly engaged
• Coaching and mentoring of the Sales team through the development of personal development plans to either improve in their current role or set them up for next role
• Develop and maintain strong relations with stakeholders whose support, cooperation, and services are critical to the success of sales
• Work closely with the leadership team to ensure quality product delivery, design products and concepts to improve the customer experience, and maximise revenue and profit.
• Travel when required to promote the hotel and develop potential business in other markets
• Ensure active management of individual GAPs and personal development plan.
• Consistent engagement with guests and customers within the hotel, at client events, industry gatherings and other social functions
• Other duties as assigned by Director of Sales & Marketing or the management

What we need from you

• Diploma/Degree in Business or Hospitality management or related disciplines
• Minimum 5 years sales experience, preferably in luxury hotel or 5-star hospitality
• Strong presentation, commercial and communication skills
• Strong interpersonal skills to develop and foster beneficial relationships
• High level of passion, enthusiasm and drive for results
• High level of common sense and high skill of problem solving and decision making
• In-depth knowledge of sales principles and techniques
• Strategic and tactical thinker - ability to develop strategic sales plans, establish goals and objectives, set performance targets and deliver projects on time
• Keeps abreast of changes and assesses trends in market conditions and consumer buying behaviour to create strategies that drive business opportunities

What we offer

In return for your hard work, you can look forward to a highly competitive salary and benefits package – including:

• 5-days work week
• Duty Meal
• Uniforms/ Laundry Services
• Midnight Transportation
• Birthday Off
• Learning and Development Opportunities
• Flexi Benefit
• Insurance Coverage
• 50% F&B discount at Hotel’s selected Restaurant
• Special Employee rate at all IHG Hotels worldwide

What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow. And because the InterContinental Hotels & Resorts brand belongs to the IHG® family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6000 hotels in over 100 countries around the world.

So whoever you are, whatever you love doing, bring your passion to the InterContinental Hotels & Resorts brand and IHG and we’ll make sure you’ll have room to be yourself. Find out more about joining us today by going to careers.ihg.com

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.

PRODUCT AREA

Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.

To learn more about gTech, check out our video.

JOB DESCRIPTION

gTech Ads is responsible for support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services, enabling better self help and in-product support, providing better support through interactions, setting up accounts and implementing ad campaigns, providing media solutions for customers business and marketing needs, and providing complex technical and measurement solutions along with consultative support for our large customers.

As Director, you will make customer experience a differentiator for Google Ads, leading team of technical experts and sales engagement leads across APAC supporting our Large Customer Sales (LCS) organization. You will be accountable for managing our relationship with APAC LCS leadership and representing gTech Ads services. You will own the delivery of technical solutions for our customers. You will work closely with gTech Ads hubs and regional teams to ensure priorities are shared, ensuring global consistency of operations.

In this role, you will establish an agile engagement team that ensures an effective two-way communication between our customers and gTech Ads, providing visibility on various service requests and progress, and incorporate customers feedback in our operations in a structured manner. You will develop teams that have the consultative and technical skills to understand our advertisers' needs and deliver technical and measurable solutions. You will help Sales Managers drive their teams to deliver on goals, and take initiative to partner with clients to exceed business growth across markets and verticals.

Qualifications

JOB RESPONSIBILITIES

• Lead a team of deep technical experts that help our customers achieve their objective through developing complex technical and measurement solutions involving custom engineering, data science, and ads ecosystem knowledge.
• Partner with the sales leadership and go-to-market (GTM) team to define focus around customer interventions and goals. Deliver on product adoption goals, provide opportunities that enable business pipelines for the LCS team and provide customer satisfaction.
• Land existing and new services/service constructs. Drive services and support constructs in partnership with GTM.
• Nurture a culture of problem solving and thought partnership, leading to development and growth of the team.
• Represent the services of gTech Ads. Deliver tech solutions to advertisers. Account for seller satisfaction with services in partnership with gTech Leadership. Review solutions that can scale and automate for proposal to the Ads Solutions Hub.

MINIMUM QUALIFICATIONS

• Bachelor's degree or equivalent practical experience.
• 15 years of people management experience, leading global teams.
• 10 years of digital marketing experience with advertisers, agencies, or Ad tech companies.

PREFERRED QUALIFICATIONS

• Ability to navigate ambiguity in a fast paced, ever changing environment.
• Ability to deliver quantifiable results in a matrix structure.

[What you will be working on]

Industry Engagement and Business Development

• Strategise, develop and implement impactful industry-related initiatives and programmes with diversified stakeholders to achieve corporate outcomes;

• Facilitate the research of and identify leads for industry partnership;

• Establish and maintain positive collaborative relationships and strong network with internal and external stakeholders;

• Manage and cultivate industry partners to create value for the polytechnic.

Donor Development and Stewardship

• Develop and oversee the implementation of fundraising initiatives in support of the polytechnic’s education, annual giving, major gifts, endowment, scholarships and other institutional-related donations programmes;

• Provide stewardship and engagement of current donors to ensure continuity of support and sustainability of donations in support of education for our students;

• Engage and maintain positive relationships with donors, grant making organisations and corporates

• Lead the administration and support the secretariat functions of the polytechnic’s education funds

[What we are looking for]

• A passion for working with people, especially in account and relationship management

• 8 to 10 years of relevant work experience, preferably gained in the education and/or charity sectors

• Team leadership capabilities, with the ability to coach/mentor staff

• Solves novel and complicated issues on a regular basis

• Uses best practices and knowledge of internal or external business issues to improve performance, services or processes

• A self-starter with an open and positive mindset

• Strong collaborative and time management skills

• Excellent interpersonal and communication skills (written and spoken)

• Proficient in Microsoft Tools e.g. Outlook, Word, Excel and PowerPoint

A powerful combination

It’s never been a more exciting time to join our organisation. Tricor and Vistra have now merged to form one organisation, which means we’re now a powerhouse of over 9000 colleagues in 50+ jurisdictions across the globe. We’re seizing the opportunity to create a purpose-led organisation that will unlock significant value for our business, our clients, and our people.

Vistra is a leader in the digital transformation of corporate services, offering innovative solutions that streamline essential business processes. As part of our growth strategy in the Asia Pacific region, we are seeking an Associate Director Business Development with a strong background in sales, a track record of working with large corporates, and comprehensive experience in managing the full sales cycle. This role is a unique opportunity to drive the success of our digital platform, which simplifies company formation, governance, reporting, and accounting for businesses. This role will report to the Head of Commercial (Global Entity Platform).

Key responsibilities:

• Drive the growth and adoption of our digital corporate services platform among large corporates in the Asia Pacific region.
• Utilize a robust network and strategic outreach to introduce and sell our digital platform to new clients.
• Manage the entire sales process, from lead generation to deal closure, ensuring the platform’s unique features are effectively communicated.
• Collaborate with internal teams to align platform capabilities with evolving client needs.
• Achieve and exceed sales targets, contributing significantly to the platform's market penetration and revenue goals.
• Provide market insights to inform continuous improvement of the platform and maintain a competitive edge.
• Represent Vistra in industry events and conferences, positioning our digital platform as a leader in corporate services technology.
• Build and maintain strong, long-term relationships with clients, ensuring high levels of satisfaction and repeat business.

Key Requirements:

• 8 years of experience in business development or sales, ideally in digital platforms or SaaS products, targeting large corporates.
• Established network in the Asia Pacific region, with a focus on corporate services or related industries.
• Proven track record of successful sales and business development in digital solutions.
• In-depth understanding of the digital landscape in corporate services, including trends and client needs.
• Exceptional communication, negotiation, and presentation skills.
• Ability to work collaboratively and effectively across different cultural contexts.
• Willingness to travel extensively within the region.
• Bachelor’s degree in Business, Marketing, Technology, or a related field is preferred.

What We Offer

• A vital role in the expansion of an innovative digital platform in a leading global company.
• The opportunity to work with a diverse client base, including some of the largest corporates in the Asia Pacific region.
• Professional growth opportunities in a supportive and dynamic work environment.

Company Benefits:

At our Singapore office, we believe in putting our employees’ well-being first! We offer a flexible hybrid working arrangement and birthday leave.

Additionally, we provide comprehensive medical insurance and dental coverage, wellness allowance and competitive annual leave entitlement to support your well-being and time to recharge or explore your passions out of work.

As advocates of continuous learning and professional development, we provide an internal mentorship program and reimburse professional membership fees for certifications like CA, or ACCA, ensuring you stay ahead in your field.

Our client, a hotel group, is looking for a Deputy CFO to join their finance team to assist the CFO in overseeing the financial activities of the hotels in the group to ensure fiscal accountability.

Responsibilities:

• Assist the CFO in overseeing the management of the Hotels’ finance team in the Group.
• Coordinate and work closely with hotel senior management to develop financial forecasts and budgets, oversee the preparation of all financial reporting to the Board and ensure that all deadlines are adhered to
• Develop and implement financial strategies, policies, and procedures to ensure fiscal accountability
• Monitor and analyse financial performance, provide guidance to Finance team
• Liaise with external authorities, and oversee tax strategies to ensure compliance with local and other applicable regulations
• Research revenue opportunities and economic trends, analysee internal operations, and identify areas for cost reduction or improvements
• Prepare ad-hoc reports and other financial information as and when requested by senior management and stakeholders
• Deputise for the CFO in the latter’s absence

Requirements:

• 10 or more years of experience in executive leadership roles
• Chartered Accountant , Degree in Accounting, Finance or related field
• Strong Finance background in the Hotel & Resort industry preferred
• Possesses excellent interpersonal, communication, and leadership skills
• Self-motivated, resourceful, resilient, and able to cope under pressure
• Ability to strategize and solve problems
• Proficient in MS Office and Hotel operation and accounting systems
• Proactive and able to work in a hands-on manner independently
• Willing to travel

We regret that only shortlisted candidates will be notified.

Employment Agency License No.: 08C3209

Registration No.: R1101742

A powerful combination

It’s never been a more exciting time to join our organisation. Tricor and Vistra have now merged to form one organisation, which means we’re now a powerhouse of over 9000 colleagues in 50+ jurisdictions across the globe. We’re seizing the opportunity to create a purpose-led organisation that will unlock significant value for our business, our clients, and our people.

Vistra is at the forefront of revolutionizing corporate services through digital innovation. We are seeking an experienced Director of Business Development to be based in our Vistra, Singapore office, to spearhead the growth of our cutting-edge digital platform. This platform streamlines the process for businesses to onboard, order, and track essential corporate services, including company formation, governance, reporting, and accounting, particularly in the vibrant Asia Pacific market. This role will report to the Head of Commercial (Global Entity Platform).

Key responsibilities:

• Drive the growth and adoption of our digital corporate services platform among large corporates in the Asia Pacific region.
• Utilize a robust network and strategic outreach to introduce and sell our digital platform to new clients.
• Manage the entire sales process, from lead generation to deal closure, ensuring the platform’s unique features are effectively communicated.
• Collaborate with internal teams to align platform capabilities with evolving client needs.
• Achieve and exceed sales targets, contributing significantly to the platform's market penetration and revenue goals.
• Provide market insights to inform continuous improvement of the platform and maintain a competitive edge.
• Represent Vistra in industry events and conferences, positioning our digital platform as a leader in corporate services technology.
• Build and maintain strong, long-term relationships with clients, ensuring high levels of satisfaction and repeat business.

Key Requirements:

• 10+ years of experience in business development or sales, ideally in digital platforms or SaaS products, targeting large corporates.
• Established network in the Asia Pacific region, with a focus on corporate services or related industries.
• Proven track record of successful sales and business development in digital solutions.
• In-depth understanding of the digital landscape in corporate services, including trends and client needs.
• Exceptional communication, negotiation, and presentation skills.
• Ability to work collaboratively and effectively across different cultural contexts.
• Willingness to travel extensively within the region.
• Bachelor’s degree in Business, Marketing, Technology, or a related field is preferred.

What We Offer:

• A leadership role in an innovative and fast-growing sector within Vistra.
• Opportunity to be part of a new team shaping the future of digital corporate services.
• A dynamic, collaborative, and forward-thinking work environment.

Company Benefits:

At our Singapore office, we believe in putting our employees’ well-being first! We offer a flexible hybrid working arrangement and birthday leave.

Additionally, we provide comprehensive medical insurance and dental coverage, wellness allowance and competitive annual leave entitlement to support your well-being and time to recharge or explore your passions out of work.

As advocates of continuous learning and professional development, we provide an internal mentorship program and reimburse professional membership fees for certifications like CA, or ACCA, ensuring you stay ahead in your field.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Lead in the development and execution of communications projects, initiatives and global media partnerships in support of SMU's engaged city university strategic thrust.
• Enhancing SMU's brand and reputation regionally through the University's overseas centres, the role will provide support through strategic communications and media publicity planning, and work with partners on the execution of plans.
• Develop compelling content that clearly conveys the meaningful impact SMU makes through its education, research and global engagement, with focus on its three strategic priorities to realise SMU Vision 2025.
• Internal communications, the role will develop strategic plans, write and oversee the preparation of SMU President's communications to the University community.
• Oversee the creative conceptualising, planning and production of the University's annual report and corporate newsletter.
• Other duties include conducting research, developing, writing and editing a wide variety of materials including quotes, video scripts, speeches, talking points, background materials, narratives, opinion-editorial and thought leadership pieces.
• Principal Counsel on comms and media publicity matters to School of Accountancy and School of Social Sciences, and to Office of Partnerships and Engagement and its affiliate offices, Office of Overseas Centres and its affiliate offices, Office of Advancement, SMU Libraries and Dato' Kho Hui Meng Career Centre.

• A bachelor's degree in journalism, English, literature, communications, creative writing, or a similar discipline.
• A master's degree is preferable.
• Keen interest in current affairs, and geopolitical and socio-economic issues and is also intellectually curious.
• Positive attitude with the ability to pivot quickly to changes.
• A good understanding of public speaking, aware of language subtleties and always crafts speeches as well as messages with the audience in mind.
• Excellent research skills and ability to work independently.
• Strong strategic, analytical thinking skills, with demonstrated excellence in creating, articulating and presenting ideas.
• Exceptional writing, editing and oral communications skills ability to produce compelling content for internal and external audiences to achieve desired results.
• Strong organisational skills with ability to successfully manage multiple assignments simultaneously and at speed while collaborating with multiple teams across the university.
• Experience in integrated communications, including knowledge of earned, paid, owned and shared media.
• Creative, state-of-the-art communications knowledge who understands emerging technologies, communication best practices, and has a passion for exploring new methods of communicating.
• Social media proficiency, along with familiarity with web-based communication.
• Ability to remain resilient and work well under pressure as this role must deliver high-quality communications under tight deadlines, with excellent attention to detail.
• Demonstrated leadership as well as teamwork and collaboration in a professional setting.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.