Total 3,631 customer service manager job vacancies in Information Technology category in Singapore

• Well Established Company
• Basic $5000 - $7000 + Allowance + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Clementi
• Working days: Monday to Friday
• Working hours: 8.30am – 5.30pm

Job Responsibilities:

• Lead, train, and manage a team of technical professionals (project and system engineers) to provide Project Management, System commissioning, technical support, and Pre-sales to satisfy customer’s requirement and achieve company’s objective
• Provide guidance and mentorship to team members, fostering a collaborative and innovative work environment
• Effectively allocate tasks and responsibilities among team members based on their skills and expertise
• Establish clear communication channels within the team. Ensure that team members are kept informed about project updates, organization changes, and any other relevant information
• Conduct performance evaluations, set goals and provide feedback to team member to enhance their performance and career development
• Collaborate with other departments, such as Sales, Operations, Service, IT, Finance & Admin to ensure alignment and coordination of technical activities with overall business objectives
• To evaluate new products/system to assess its suitability to be included in the new product and service packages for promotion to customers
• To assist Sales Dept in the Pre-sales and tender bidding to secure new jobs
• To manage purchasing of equipment and company’s equipment and inventory
• Preparation of project budgets and proposals for capital expenditure and investments in equipment, systems, or other assets and resources
• To monitor performance of Sub-contractors to meet customers’ expectations with enforcement of Sub-contractor Control Procedure stipulated in ISO9002 procedure
• Ensure systems and processes comply with workplace safety and health regulatory requirements
• Ensure that customer quality specifications are constantly met
• Any other ad hoc duties as assigned

Job Requirements:

• Possess minimum Degree in Electrical & Electronics Engineering or equivalent qualifications
• Possess at least 3-5 years of relevant working experience in Security Industry

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

Leong Wei Ling (R23117584)

EA Recruitment Pte Ltd

EA License No: 21C0492

Our client is one of Singapore’s leading A1 civil contracting firm which has a strong construction portfolio in large scale infrastructure projects. They are looking for an experienced Senior Technical Manager in overseeing all technical aspects of the large civil projects.

Job Description:

• Lead design team and review shop drawings such as foundation, geotechnical, structural, civil etc
• Collaborate with project managers and other stakeholders
• Interprete architectural, civil, structural, and M&E drawing
• Ensure design deliverables – design submission and approval process, procurement, supply, construction, erection, installation, testing and commissioning issues
• Highlight project risks, design optimization and changes
• Provide practical construction solution
• Provide coordination with QPD/QPS and client regarding engineering proposal and submissions to carry out construction work for LTA projects
• Management and control design deliverables involving BIM, technical, contractual and cost issues
• Manage sub-contractor design team for designing clearance

Requirements:

• Min Bachelor's Degree in Civil Engineering recognised by PE Board Singapore
• Min 12 - 15 years of LTA large scale infrastructure project experience required (consultancy / contractor environment)
• Demonstrate strong technical skills and ability to lead a team

For a confidential discussion please email apply or email to serena(at)archerrecruitment.com

To view more roles within; construction, real estate, engineering, architecture or renewables, please visit our website: www.archerrecruitment.com, contact one of our specialist consultants http://archerrecruitment.com/about/our-people/ and/or 'follow' our LinkedIn page for regular industry updates.

We appreciate every application, however, due to a high volume of applicants, only shortlisted candidates will be contacted.

EA Licence No: 17C8952 | R2197282

Technical Service Technician
Working location: Ang Mo Kio
Working date and time: 8.30am-6.15am (Mon-Fri)
Salary: $2,000-$3,000 + AWS + Bonus

Responsibilities

1. Machine set up, installation and training
2. Lapping and polishing machine operation & RD lab jobs.

Experience & Qualification

- Min. Higher NITEC / Diploma in Electrical or Mechatronics discipline graduates or any technical qualification in Precision Engineering

* Preferred candidates with min 2-3 Years Working Experience in Precision Engineering machine operation or machinery servicing.

* Training will be provided.

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Responsibilities:

• Provide project planning and management, resource allocation, scheduling, product documentation and coordination with end users, partners, and vendors, to ensure project is on schedule.
• Design and provide implementation of L2/L3 switches, wireless AP & controllers, firewall, Network Access Controller (NAC), and Certificate Authority for enterprise network infrastructures, as well as cybersecurity applications.
• Provide presales support, technical solution proposals and documentation for turnkey projects and tender submission.
• Manage a small team of engineers to execute projects and support presales engagement.

Requirements:

• Minimum CCNA/CCNP
• Min 5 years working experience of related role
• Strong business acumen with strong interests in keeping up-to-date with current technologies.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Hooi Wai Man (Samantha)

EA Personnel Reg No: R21100062

☑ AWS + Performance Bonus

☑ Family Friendly Environment

☑ Near MRT

Job Description:

• Lead a team of IT Business Analysts and Software Engineers in new IT application projects
• Monitor IT project from inception till completion/handover
• Making sure all project milestones are met/exceeded and within budget
• Creating a detailed business analysis, outlining problems, opportunities and IT solutions

Requirements:

• At least a Diploma in computer science/IT or related certifications
• At least 5 years of relevant experience.
• Proven analytical skills

To apply, please include the following details inside your CV for faster processing:

• Reasons for leaving each past & current employment
• Salary drawn for each past & current employment
• Expected Salary
• Earliest availability date

We regret that only short-listed candidates will be contacted shortly.

Loh Puay Hwee David

EA License | 14C7092

EA Registration Number | R1766892

Our client is a listed company in Engineering and Manufacturing industry. Due to business needs, they are now recruiting a Technical Sales Specialist to be part of their Sales team for ongoing transformation projects. They are located in the East Area - easily accessible.

Roles and Responsibilities:

• Collaborate with Sales and Project Management for the successful execution of assigned programs and projects
• Develop and implement project plans, encompassing coordination, tracking, and budget management
• Ensure prompt attention to customer inquiries and requests
• Facilitate communication between internal departments and clients
• Any other adhoc duties as assigned

Requirements:

• Diploma in Mechanical Engineering or related field
• Minimum 2 - 3 years of relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

5 days, Permanent, Eunos

Our Client

Data Centre Builder , Data Center facility Management Company

Job scope

· 60% hunter and 40% farmer in prospecting for corporate clients who needs to build new / maintain existing data center.

· Active prospecting, identify sales opportunity.

· High technical proficiency in identifying b2b corporate client need

· Collaborate with all parties from plan, design, to project delivery.

· Maintain good relationship with client through period visit for servicing and upselling opportunity

Requirement

· Min diploma in mechanical/electrical engineering

· Have existing good contact with business owner, Consultant, Level1 Builder

· 3 years sales experience of data center M&E infrastructure service/ data center related equipment.

· Able to work in bilingual environment.

Work location : Eunos

Whats on offer

(1) Attractive package

(2) Stable Management

(3) Dynamic work environment

Please submit resumes(in MS word document format) to [email protected] with the following details :

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Michelle Goh

EA License No : 22C1142

We regret that only shortlisted candidates will be notified

Job Description

• Lead the project team in managing hotel requests, including Furniture, Fixture & Equipment (FFE) replacement and procurement, space planning, and interior design.
• Ensure effective coordination and communication within the team.
• Participate in quarterly hotel inspections and follow up on necessary actions.
• Maintain compliance with local authorities and certifications, including Fire Safety Manager certification.
• Provide technical support to the leasing team, including AutoCAD layout, technical coordination with external consultants, and contractors.
• Manage projects, ensuring timely completion and adherence to quality standards.
• Project and design manage new development and renovation projects.
• Collaborate with the Asset Management team on various ad hoc projects such as GSTC implementation and ESG initiatives.

Qualifications and Skills:

• Diploma/Degree holder in Architecture or Interior Design
• Minimum of 5 years of relevant experience in architecture, interior design, hospitality, or developer firms

☑ AWS + Performance Bonus

☑ Family Friendly Environment

☑ Near MRT

Job Description:

• Lead a team of IT Business Analysts and Software Engineers in new IT application projects
• Monitor IT project from inception till completion/handover
• Making sure all project milestones are met/exceeded and within budget
• Creating a detailed business analysis, outlining problems, opportunities and IT solutions

Requirements:

• At least a Diploma in computer science/IT or related certifications
• At least 3 years of relevant experience.
• Proven analytical skills

To apply, please include the following details inside your CV for faster processing:

• Reasons for leaving each past & current employment
• Salary drawn for each past & current employment
• Expected Salary
• Earliest availability date

We regret that only short-listed candidates will be contacted shortly.

Loh Puay Hwee David

EA License | 14C7092

EA Registration Number | R1766892

Job Description:

• Oversee the planning, execution, and monitoring of projects. Coordinate BU resources, timeline, and deliverables to ensure successful completion within schedule. Regularly review projects progress, identify risks, and implement mitigation strategies.
• Manage and lead the project team to realize the project QDC objectives (estimate, plan and track the project development activities).
• Build and maintain strong relationships with internal and external stakeholders, including BU, staff customers and partners.
• Take ownership and keep track of customers’ request and project issues, and work closely with team for resolution on quality, delivery, and cost.
• Make recommendations to prevent problems and manage potential risks when necessary.
• Need to be flexible to adapt to deadlines, changing schedules and requirements, and unpredictable events.
• Frequent travel for new project kick-off, project progress discussion and alignment.

Job Requirements:

• Bachelor’s degree in Science, Computer, Mechanical, Electrical & Electronics Engineering degree or equivalent.
• Minimum 8 years of work experience as Program Manager with project management skills in industrial or automotive industry.
• Ability to manage the different phases of the project life cycle, budgets, contracts, schedule, risk, etc.
• Strong interpersonal and communication skills with the ability to collaborate effectively with diverse stakeholders.
• Ability to prioritize and manage pressure.
• Good communication skills.
• Possess Project Management Professional Certification (PMP) is an added advantage.
• Experience in cost and effort estimation for project quotations.
• Willingness to travel frequently in Asia region, such as India.

The above information on this description has been designed to indicate the general nature, and level, of the work performed by this position. It is not designed to contain, or be interpreted, as a comprehensive inventory of all duties, responsibilities and qualifications required.

Interested candidates may also apply or write to CS Chua, EA 12C6130/ R1548619 [email protected]. Shortlisted candidates will be contacted for a discussion.

Technical Delivery Manager (TDM) for Data Governance initiatives, you will be responsible for overseeing and ensuring the successful implementations. The role involves coordinating with cross-functional teams, understanding business requirements, and ensuring the alignment of technical solutions with data governance objectives. Key responsibilities for this role are:

Project Leadership: Lead planning, execution, and delivery of Business Glossary, Metadata management and Data lineage solution, ensuring alignment with organizational goals and objectives.

Requirements Analysis: Collaborate with business stakeholders to gather and analyse requirements, translating them into actionable project plans.

Tool Selection and Implementation: Oversee selection and implementation of metadata management tool, ensuring it meet the organization's needs and integrate effectively with existing systems. Conduct POCs involving new data technologies. Prioritize implementation scope for incremental coverage; Independently install, customise and integrate software packages and programs. Maintain and recommend software improvements to ensure a platform centric management of software applications

Lifecycle Management: Manage full lifecycle of metadata management and data lineage initiatives, from conception and design to implementation, maintenance, and optimization of end to end data lineage extraction; provide remediation for broken data lineage across multiple technologies, products and platforms. Review & deliver documents such as solution design, program specifications for target solutions

Cross-Functional Collaboration: Work closely with cross-functional teams, including data stewards, IT professionals, and business analysts, infrastructure & information security teams, to ensure a cohesive and integrated approach to metadata management and data lineage; Create frameworks, technical features which helps in establishing end to end data lineage for Critical Data Elements

Quality Assurance: Implement quality assurance processes to ensure the accuracy, consistency, performance & SLA monitoring and completeness of metadata and data lineage information in SIT, UAT and production environment

Vendor Management: Coordinate with vendors providing metadata management solutions, overseeing their contributions to the successful implementation of the projects.

Project Management & Risk Management: Plan, execute, and deliver metadata management and data lineage projects within scope, on time, and within budget. Identify and mitigate risks associated with metadata management and data lineage projects, ensuring compliance with industry standards and regulations.

Training and Documentation: Provide inputs for training programs and ensure documentation to enhance understanding and adoption of metadata management and data lineage best practices within the organization.

Performance Monitoring: Establish key performance indicators (KPIs) to monitor the performance of metadata management and data lineage initiatives, making adjustments as needed to meet objectives.

Stakeholder Communication: Maintain transparent and effective communication with stakeholders, providing regular updates on project progress, challenges, and resolutions. Convey technical concepts to non-technical stakeholders in simple ways.

Continuous Improvement: Drive continuous improvement initiatives, staying abreast of industry trends and emerging technologies to enhance Business Glossary, Metadata management and Data lineage capabilities within the organization.

Technical Skills

8+ years of experience in implementing data governance solutions with a strong background in deploying such solutions, encompassing both on-premise and cloud-based models.

Metadata Management Tools: Proficiency in using metadata management tools such as Informatica IDMC, IBM Watson Knowledge Catalog or equivalent tools (Collibra, Alation, Solidatus)

Data Lineage Tools: Experience with data lineage tools like Informatica IDMC, IBM Manta or similar solutions to establish and visualize end-to-end data flows. Identify and build both business and technical lineage, including strategies for fixing lineage breaks

Database Technologies: In-depth knowledge of various database technologies, including but not limited to Hadoop, Teradata, SAS, Oracle, Postgres, and Cassandra DB.

ETL/ELT Tools: Expertise in ETL/ELT tools like Informatica PowerCenter, SSIS, and other data integration platforms to understand and document transformation logic.

Scripting and Programming: Proficient in scripting languages (e.g., Bteq scripts, Spart ETL) and programming languages to support metadata extraction and manipulation.

Cloud Platforms: Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and their services relevant to metadata management and data governance. Strong background in addressing security considerations for cloud-based implementations is crucial, demonstrating the ability to design and implement secure solutions in alignment with industry standards.

On-Premise Container Solutions: Expertise with Red Hat Open Container Platform; showcasing proficiency in overcoming complexities related to deploying, managing, and optimizing applications in this environment. Integrate various components seamlessly and ensure a cohesive and efficient operation within the OpenShift cluster

Visualization Tools: Experience with data visualization tools such as Qlik, Microsoft Power BI, Tableau to create intuitive representations of metadata and data lineage.

Knowledge in Data modelling, working with calculations, leveraging the Set Analysis Experience in Implementing RBAC policies for various user groups such as Data Owners, stewards, consumers/stakeholders etc within the metadata management tool

· Implementation of out-of-the-box as well as custom workflows, user personas, custom reports / dashboards within the metadata management tool

Functional Skills

Business Glossary Management: Strong understanding of business glossary concepts and the ability to work with business stakeholders to define and manage business terms and their relationships.

Data Governance Frameworks: Knowledge of data governance frameworks and best practices, including BCBS239, and the ability to implement governance policies for metadata and data lineage.

Regulatory Compliance: Understanding of regulatory requirements related to data management, ensuring compliance in metadata and data lineage implementations.

Should have worked in large scale data warehouse & on-premise Power BI, Qlik based visualisation

Other Critical Skills

Strong analytical and problem-solving skills to address challenges related to metadata quality, data lineage accuracy, and overall data governance effectiveness

Fast Learner, enjoy analytical and data modelling work and proactive in providing solutions

Good interpersonal and communication skills with attention to details

Be forward looking and agile to adapt to changing bank’s needs and dynamic working environment

Identify ideas to improve system performance and impact availability

Embrace tackling and resolving complex technical design issues

Possess strong problem solving and decision-making skills while exercising good judgment

Ability to work on multiple projects at a time

Job Description

As a Manager, Technical Solutions (Architect), you will be responsible for developing and managing technical solutions in Data Centre Engineering projects from inception to completion, developing pre-sales solutions by coordinating closely with the Commercial team and/or wider DC&N teams, and working with various investment stakeholders to assess feasibility of Pre-deals. You will work with both internal and external stakeholders to ensure that the job responsibilities are completed with a viable technical and budget proposals within time limits. You will coordinate with the Project Management team and provide Project Management inputs and considerations across your job responsibilities. You may be expected to travel for work to support your projects and customers when required.

• To be familiar with the design and construction of Data Centres, and working with knowledge of all technical disciplines, typical customer requirements and standard Basis of Design
• As the Architecture Specialist of DC&N Technical Solutions team, to be responsible for constant review and update to the Basis of Design, and develop Architecture Drawings, 3D models as needed for various Projects requirements.
• Execute the technical qualification, planning and development of technical solution for prospective deals as the Technical Solutions Head of Department shall direct. Manage and generate technical solution, project cost and planning structure for prospective deal engagements and investment approval.
• Provide project scheduling and construction process assessment for all technical solutions, pre-projects, pre-deals and pre-sales solution, and perform necessary organization and handover documentations to the Project team for delivery, and provide necessary support and follow up where required
• Coordinate and obtain inputs from Technical Solutions, Project Management, Operations, Consultants, Contractors and vendors etc. to develop a viable Technical Solutions, Pre-Sales Solutions or Pre-Deal responses to various relevant stakeholders
• Work with Asset Owners, Sales and Commercial, Asset Management, and Investments Teams to determine the Project budget proposal with adjustments to the Overall Project Budget and Investments Returns, while ensuring coordination with the Project Construction Costs and Design
• Obtain proposals, select, and appoint consultants to develop design and cost estimate. Thereafter, manage selected consultant team for awarded scope of works
• Engagement with Statutory Authorities and Safety Matters
• Support project team to execute projects’ quotation and/or tendering process for the various packages such as project consultancy, contractors, nominated sub-contractors, vendors, suppliers, etc in accordance with the inputs provided during the various technical solutions, pre-sales and pre-deal phases of work
• Organize and conduct regular separate and/or combined meetings with Clients, Asset Owners, appointed consultant, contractors, vendors, etc to address all technical related matters during pre-project and during engineering project execution
• Technical Solutions management and track progress of solutions development and project cost against the approved schedule during pre-project investment approval and design phases
• Technical solutions report including solution development and its corresponding risks and mitigation, compliance to the Customer and/or industry standards, project cost estimation and its corresponding validation and risks, etc. for investment approval.
• Technical solutions and Pre-Sales support to project team during project execution.
• Work closely with Client, Asset Owner and Operation team on any technical issues arising from pre-project stage, project execution stage and support the project team for timely handover to Client, Asset Owner and Operation team respectively.
• Any other scopes as directed by the Technical Solutions Head of Department

Job Requirements

• Master’s or Bachelor’s degree in Architecture or equivalent
• Minimum 10 years of professional experience in Data Centre or equivalent design and construction work etc.
• Good knowledge of variable design standards, including BICSI, TIA, Uptime Institute Tier Standard, etc.
• Ability carry out technical solution discussions effectively with multi-function teams
• Good problem-solving, communication and interpersonal skills with high resilience and drive in achieving objectives and goals. High desire for innovation and learning.
• Excellent verbal and written communications skills in English.
• Relevant experience in a multi-cultural work environment fostering a climate of teamwork and collaboration.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for LKCSB (Lee Kong Chian School of Business).
• Matriculation Process.
• Coursework phase:
  • Manage Group emails / enquiry.
  • Curriculum and course outlines.
  • Liaise with PG support team to ensure the following:
    • Class enrolment
    • Teaching/Contract letter is issued to instructors
    • Grading by instructors
    • Payment to instructors
    • Course Evaluation
    • Qualifying exam
• Dissertation phase:
  • Dissertation Committee setup.
  • Oral Proposal defence.
  • Final Dissertation Defence.
  • Administer the processes and forms for approval.
• Candidature Extension phase:
  • Follow up with students who are reaching 5 years of candidature.
  • Administer the candidature extension process to include:
    • Candidature extension forms.
    • Processing of payments.
    • Seeking approvals.
• Others:
  • University/School Events.
  • Programme Tuition fee billing matters.
  • Other reporting support.

• A degree with 3 to 5 years of pertinent work experience is required.
• Previous experience in a related role or gained through education will be advantageous.
• Must be analytical, meticulous, and detail-oriented.
• Excellent team player with the ability to work independently and take initiative.
• Capable of multitasking with strong interpersonal and communication skills, both written and verbal.
• Technologically proficient, with expertise in MS Office applications (Excel, Word, PowerPoint).
• The incumbent must be effectively bilingual and possess strong written abilities in both English and Chinese, as collaboration with partner universities in China is part of the role.

#LI-KC1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Marketing and Corporate Communications
  • Assist with the development of print collaterals for marketing of SMUs Postgraduate Research (PGR) programmes and provide advisement to schools, coordinating a standardised look-and-feel of the programme-specific brochures.
  • Support the promotion of PGR programmes across appropriate digital marketing channels, including Search Engine Marketing campaigns, display advertisements and developing research videos, blog posts, opinion editorials, e-flyers and e-newsletters.
  • Assist with the interviews of PGR students for write-ups or videos on their experiences and research achievements.
  • Work in partnership with SMUs Corporate Communications and Marketing team to provide guidance on university-level branding policies to key internal stakeholders managing PGR programmes.
  • Maintain CGRS websites (both public-facing and intranet).
  • Prepare and send publicity materials for various CGRS events and activities.
• Recruitment and Partnership Liaison
  • Assist with the implementation of a university-level recruitment strategy for SMUs PGR programmes to promote the alignment of PGR student recruitment in accordance with national-level directives.
  • Coordinate with Schools on overseas outreach and recruitment events to establish SMUs presence in the high priority markets.
  • Support centrally coordinated outreach events like the annual CGRS Open House, HeadHunt Postgraduate Fair and Information Sessions to increase the quality of recruitment leads.
  • Support the establishment of partnerships with academic institutions to promote dual-degree PhD or collaborative degree programmes.
  • Manage a streamlined onboarding process for international collaborations relating to SMUs PGR programmes.
• General
  • Support the analysis and reporting of SMUs annual recruitment data for PGR programmes in accordance with national-level directives.
  • Assist with the ROI measurement of various marketing, recruitment and outreach campaigns.
  • Maintain CGRSs mailing lists for recruitment leads and graduate placements.
  • Custodian of CGRS common mailboxes, ensuring that emails are responded in a timely manner.
  • Serve as CGRSs Assistant Data Protection Officer Representative.
  • Support institutional benchmarking research to drive the review and development of PGR educational policies to ensure relevance and alignment with best practices;
  • Business improvement projects to increase productivity and drive consistency in business solutions that cut across the SMU schools; Gather user feedback and partner key stakeholders to assess outcomes of improvement or change management projects;
  • CGRS teammates with other responsibilities, duties and tasks, as required.

• University Degree with a minimum of 2 to 3 years of relevant work experience with good administrative and organisational skills.
• Prior experience in understanding the tertiary education landscape would be an advantage.
• Experience in organising student activities and events management will be an advantage.
• Experience in managing and updating social media and web content.
• Able to design event marketing collaterals using design application (Canva).
• Good communications (both written and spoken) and interpersonal skills.
• Strong organisation and execution skills, and an eye for detail are essential.
• A team player who is able to work interdependently with others.

#LI-JN2

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Job description

In your new role you will:
Focusing on Mobile, Wearables, Robotics and Lifestyle Applications, the individual should:

• Drive for Design Win and management of G2M strategy, contributes market introduction and G2M activities on application level by deploying via Application Management (Regional)
• Contributes to lifecycle Management of offering for application in commercialization phase and provide guidance regarding application and market development
• Contributes to application roadmap
• Contributes to refinement and tailoring of value proposition to customer and related channels

Your Profile

You are best equipped for this task if you have:

• Min B.Eng degree and knowledge in Marketing will be preferred.
• Good communication and presentation skills.
• Able to interact with cross-regional team members, and travel within Asean, India, Korea.

Benefits

What we offer you in Singapore

Singapore is our regional headquarter for Asia-Pacific and consists of production, research & development, sales & marketing, supply chain and many central functions.

Find out more about our location Singapore

Why Us

Driving decarbonization and digitalization. Together.

Infineon designs, develops, manufactures, and markets a broad range of semiconductors and semiconductor-based solutions, focusing on key markets in the automotive, industrial, and consumer sectors. Its products range from standard components to special components for digital, analog, and mixed-signal applications to customer-specific solutions together with the appropriate software.

We are on a journey to create the best Infineon for everyone.
This means we embrace diversity and inclusion and welcome everyone for who they are. At Infineon, we offer a working environment characterized by trust, openness, respect and tolerance and are committed to give all applicants and employees equal opportunities. We base our recruiting decisions on the applicant´s experience and skills.
Please let your recruiter know if they need to pay special attention to something in order to enable your participation in the interview process.
Click here for more information about Diversity & Inclusion at Infineon.

• Develop and maintain relationships with SME clients and prospects to increase business opportunities
• Sell SME loans, hire purchase loans, machinery loan, and equipment loans to prospective and current clients
• Meet sales targets and achieve sales goals through effective sales techniques and strategies
• Analyze clients' financial statements, credit history, and other relevant information to assess creditworthiness and risk
• Structure credit proposals and prepare credit recommendations for management approval
• Provide excellent customer service to clients by promptly addressing their concerns and needs
• Stay up-to-date with market trends, industry news, and changes in lending policies and regulations
• Prepare regular sales reports and analyses for management review.

Requirements

• Possess a Diploma in Business or equivalent
• At least 2 years of relevant working experience dealing with SMEs in a Financial Institution or similar capacity
• Proficient in Microsoft Office Applications
• Excellent verbal, written and interpersonal skills
• Good time management skills and able to work under tight schedule and pressure
• Able to work independently with strong problem solving skills

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected];

EA License No.: 13C6305

Registration No.: R1872398

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

As the Technical Product Manager, you will be responsible for the end-to-end product lifecycle, from ideation to execution. Your primary responsibilities will include:

1. Business Storytelling & Research: Develop compelling narratives, create executive presentations and conduct in-depth market research to define the product’s value proposition and market positioning.
2. Needs Assessment: Establish a structured framework for conducting needs assessments, identifying pain points and collecting feedback from clients and stakeholders.
3. Business Use Cases: Define and document business use cases, ensuring alignment with client needs and product capabilities.
4. Product Strategy & Roadmap: Collaborate with cross-functional teams to define the product strategy and create a comprehensive, well-prioritised product roadmap.
5. Vendor Evaluation: Evaluate vendor proposals, ensuring a deep understanding of technical details and how they align with business objectives. Provide a clear framework in the evaluation, scoring and selection process through compelling business writing.
6. Technical Requirements: Generate comprehensive technical requirements to guide the development of the platform’s design and implementation. Facilitate technical discussions and provide essential guidance to bridge business needs with technical solutions.
7. Product Development: Translate business requirements into technical specifications and communicate effectively with technical teams.
8. Commercial Model Development: Define the commercial model for the platform, considering pricing, monetization and revenue strategies.
9. Cross-Functional Program Management: Lead and coordinate a program that involves various stakeholders, from securing budget to defining RACI and resource required.
10. Leadership Engagement: Engage with sponsors and stakeholders to help shape their vision and provide guidance in aligning business goals with the product.

Qualifications:
1. 5-8 years of experience in program management, product management, or similar roles within the financial services industry. High preference will be given to candidates with Securities Services, Capital Markets background.
2. Technical acumen with the ability to understand complex technical concepts, API specifications and nuances that come with a SaaS platform, and to engage in technical discussions.
3. Exceptional business writing, storytelling and research skills.
4. Strong project management skills with the ability to drive projects forward in an ambiguous environment.
5. Experience in needs assessment, user research and market analysis.
6. Proficiency in evaluating vendor proposals and conducting vendor assessment
Desired Skills:
1. Techno-functional expertise with an understanding of the Securities Services business and technical aspects.
2. Experience in building and launching digital products from ideation to commercialisation.
3. Excellent communication, presentation and stakeholder management skills.
4. Strategic thinking and the ability to identify opportunities for product innovation.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Support OOC (Office of Overseas Centres) in the development and execution of strategic plans for market entry and expansion into new overseas locations.
• Co-ordinate and communicate with internal teams, including business units, marketing, and operations, to ensure alignment of objectives, timelines and OC launch action plans.
• Update strategic market intel by conducting market research to identify potential partners and stakeholders, and analyse market trends and competition.
• Help manage relationships with overseas partners and stakeholders, and act as a liaison between SMU and local entities with cognate stakeholders.
• Co-ordinate business and programme development with Professional Continuing Education and PGPP units, including tracking and monitoring of new opportunities, and to build overseas centres revenue pipeline.
• Develop and implement marketing and communication strategies for the Office of Overseas Centres, including but not limited to supporting PR, advertising, social media and corporate communications.
• Manage strategic projects such as the Overseas Chambers of Singapore in the region.
• Support other daily operational activities under the Office of Overseas Centres.

• Bachelors Degree.
• Familiar with local business environment and culture in target locations in the region, updating intel pertinent to legal and regulatory requirements, market trends, and competition.
• Minimum 5 years of relevant work experience.
• Experience in regional business development in the higher education/training sector.
• Proven ability to develop and execute successful market entry and expansion strategies, with a focus on risk management and prudent budgeting.
• Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with local partners and stakeholders.
• Strong track record of project management experience, with the ability to manage budgets, timelines, and resources to achieve objectives.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Programme Manager

Location: Telok Blangah

Working Days & Hours: 5.5 days | Mon-Fri: 9am to 6pm ; Sat: 9am to 1pm
Salary: $4700 - $5500 (AWS + Performance bonus available)

Job Responsibilities:

• Manage a team of staff to ensure the smooth running of the programme’s daily operations and maintenance of our community service centre.
• Provide guidance and motivation to staff to achieve the programme objectives, develop workplans for the team in alignment with agency goals.
• Conduct internal and external environmental assessments to identify areas for development and improvement so as to better meet the needs of the clients.
• Oversee the curation and development of programmes based on needs of clients.
• Provide coaching and guidance for casework management, needs assessment and intervention plans.
• Perform casework management for complex issues and conduct home visits with the team, as needed.
• Ensure service standards are maintained through programme supervision, strong operational framework and monitoring of programme outcomes.
• Spearhead and sustain community outreach efforts through regular engagement and collaboration with external stakeholders (including volunteers, corporate partners, donors, FSCs, grassroots community).
• Oversee budgeting, financial planning of the programme including but not limited to funding applications and co-supporting fund-raising events.
• Work closely with all the corporate function teams to ensure smooth organisational processes.
• Any other duties as assigned by Deputy/Director or CEO to support the cultivation of the agency’s values, vision and mission within the team.

Job Requirements:

• Bachelor’s degree in social work, with a minimum of seven years of postgraduate professional experience in social work.
• Social work accreditation with SASW. Candidates with counselling experience and professional accreditation in this field may also apply.
• Possess at least 3 years of people management experience, with strong stakeholder management and people skills.
• Knowledge of relevant laws, regulations, and ethical standards governing social work practice.

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Job Purpose:

· To administer, maintain and manage all systems located in SG Branch.

· To support and provide solutions to all staff on IT functions, systems and services outsourced to Head Office and/or third party vendors.

· To work closely with HO IT team to solve IT related issues and IT related initiatives· To administer, maintain and manage all systems located in SG Branch.

Job Responsibilities:

· Monitor and maintain servers, network and internet service to meet predefined service level.

· Monitor and maintain the bank’s CCTV system, Access Card System and IT Telephony and recording system.

· Provide support to the Disaster Recovery Site and coordinate with users for disaster recovery and BCP drill.

· Install PC/LAN hardware and software and assist users in resolving PC/Printer/Phone system by performing troubleshooting.

· Periodic review, evaluate and standardize networking and server platform including hardware/software.

· Manage and oversee vendors and manage contract and maintenance renewals.

· Provide support in facility management.

· Conduct risk assessment and review to ensure compliance to Security guidelines to MAS TRM, CTS and Outsourcing.

· Work closely with vendor on patch management and maintenance of server room.

· Support frontline and adhere to anti-money laundering / counter terrorist financing requirement and sanction risks controls in accordance with regulatory standards and CNCBI policies.

Job Requirements:

· Diploma / Degree in IT related discipline

· 5 years’ experience in networking/security, preferably with experience in PC/LAN implementation and support.

· Working experience in banking environment.

· Familiar with the administration of Microsoft Windows operating system.

· Familiar with network protocol such as TCP/IP, OSPF, BGP, EIGRP.

· Familiar with different system/network security tools including IDS/IPS, Anti-virus solution.

· Familiar with the latest networking monitoring tools.

· Familiar with CISCO router, knowledge of CISCO networking and products is an advantage.

· Knowledge on wholesale banking business with experience on various platforms’ operation system.

PURPOSE

The candidate is expected to have deep technical expertise in the use of Data Centre products and their use in the design of Converged Infrastructure through Network, Compute, Storage and Virtualization architecture. The role requires to understand the evolving infrastructure architecture to help the organisation transform to a robust cloud-based architecture, including the migration planning and execution.

KEY ACCOUNTABILITIES

• Provide technical guidance to support infrastructure systems and networks
• Proven capability in management of enterprise firewall, switches and other devices.
• Proven capability in architecture solutions in following areas; Server, Network, Database System administration and Data Centre and/or cloud infrastructure.
• Covers the full cycle of Enterprise IT Infrastructure from project management, planning, approval, solutioning, implementation to handover to the operations team on project completion.
• Manage all security programs including metrics to provide early and timely detection, reporting, escalation and remediation of security risks and outstanding issues.
• Leads availability, capacity and continuity management, through providing High Availability and Disaster Recovery of each service and their performance improvements and management.
• Maintain up to date systems documentation based on approved services and change requests.
• This role requires strong co-ordination and problem-solving skills with multiple departments across Group Office and Business Units in executing the infrastructure projects

QUALIFICATIONS / EXPERIENCE

• Degree holder in Computer Science / Information Technology or equivalent with more than 5 years of relevant experience in enterprise level
• At least 3-5 years of solid experience in IT Infrastructure Management and/or IT security

KNOWLEDGE, SKILLS & ABILITY

• CCNA, Checkpoint, Palo Alto or other certification.
• Good expertise in Server, Network Infrastructure, Storage, Virtualization, DR Management and IT Security
• Has relevant experience in at least 3 or 4 of the following:

1. Infrastructure management system, such as puppet, chef, terraform MS
2. MS Active Directory, MS Exchange, MS IIS, SharePoint, AWS
3. Cisco Networking, Checkpoint Firewall, SSL, VPN
4. Virtualization Technology (VMware ESXi, VDI), SAN Storage Management
5. Mobile Devices, Antivirus / AntiSpam solution, Network security solution

• Strong problem solving, management and analytical skills
• Experience in Mobile Apps & Web system Architecture
• Strong team player and is passionate and committed to deliver excellent IT services to stakeholders

Responsibilities

· Perform market research and analysis, including competitor analyses, sales forecasts, and monitoring new market trends, to support proposed marketing programs and new product introductions.

· Take responsibility for presales activities and post-sales support, ensuring a high level of customer satisfaction in the region. Negotiate Commercial related topics with key customers / partners.

· Visit customers to perform technical qualification of potential projects and update potential sales opportunities with the global sales team.

· Organize and Coordinate trainings for customers and regional partners.

· Stay informed about new product launches and acquire technical knowledge about them.

· Prepare and propose technical slides, demo kits, and other materials as required by market conditions.

· Take responsibility for loan/sample requests and work with the sales team to ensure maximum results.

· Develop product go-to-market programs to achieve overall revenue targets and market share goals.

· Support RMA (Return Merchandise Authorization) issues to ensure customer satisfaction.

· Provide weekly updates to the supervisor.

· Perform any other duties assigned by the supervisor from time to time.

Requirements

· At least 5-8 years relevant experience

· Knowledge of marketing management, product planning, and sales forecast principles, methods, and practices.

· Proven analytical capabilities for competitive assessment, market research, and strategic planning.

· Experience in Process Safety Applications will be an added advantage.

· Familiarity with and a preference for working in an SME-type structure.

· Occasional travel in the region is required.

To apply, please visit to www.gmprecruit.com and search for Job Code: 23994.

To find out more about this opportunity, please contact Lionel Liew at [email protected].

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lionel Liew | Registration No: R1330693

Job Description:

We are seeking an experienced Technical Project Manager to join our dynamic team. The ideal candidate will have a strong background in project management, solution architecture, budget management, and process optimization. As a Technical Project Manager, you will play a key role in ensuring the successful end-to-end delivery of projects, meeting customer expectations, and contributing to the growth and success of our organization.

Key Responsibilities:

• Efficiently manage end-to-end project delivery, adhering to timelines and budget constraints.
• Estimate overall project costs, plan schedules, and manage resources effectively.
• Lead the Request for Proposal (RFP) process, defining scope, evaluating vendor bids, and executing successful projects.
• Drive system design and deliver future-proof APIs, contributing to enhanced performance and digital experience across various channels.
• Analyze industry trends and competing products, providing valuable insights for product development and strategic planning.
• Define functions, performance, and API interfaces, preparing comprehensive API requirements documents.
• Implement Agile methodology with a focus on microservices (Java, Spring-boot) for Real-Time Payments/Enquiries, Industry DDA, and Open API.
• Monitor progress, escalate issues as necessary, and promote a collaborative and efficient work environment.
• Review Open-Source Software Security issues regularly, advising on the latest updates, mitigations, or resolutions.
• Ensure smooth production deployments and provide ongoing support, resolving incidents and collecting root causes.
• Lead and mentor a team of professionals across multiple regions, ensuring defect-free enhancements delivery and successful project completion.

Qualifications:

• Bachelor's degree in IT/ Computer Science
• Proven track record with a minimum of 5 years of experience in technical project management.
• Strong experience in solution architecture, API design, and Agile methodologies.
• Excellent leadership and team management skills.
• Effective communication skills with the ability to engage with stakeholders at all levels.
• PMP Certified is a plus

Responsibilities

• Assist the Head of Technology in developing and executing the technology vision, strategy, and roadmap for the company, aligned with the business goals

• Explore emerging technologies such as AI, Generative AI, IoT, cloud, and 5G that are aligned with the specific needs of the various business units within URS.

• Develop and implement R&D strategies to ensure that all R&D projects are well aligned with market/customer needs.

• Manage R&D projects including monitoring and reporting for both internal and external grants to ensure timely submission of progress reports and disbursement of funds.

• Collaborate with internal and external stakeholders, such as business units, vendors, and authorities, to understand their needs, expectations, and feedback.

• Represent URS BA and act as a liaison between the URS and the GTO community, ensuring that strategic objectives, technological initiatives, and priorities are effectively communicated, coordinated, and executed.

• Prepare product and technology reports and presentations required by the GTO community.

• Facilitate discussions between URS with other BAs relating to R&D collaboration projects. Ensure alignment among stakeholders, leveraging effective communication channels and consensus-building techniques to drive optimize outcomes for the projects.

• Ensure URS LOBs are kept informed of Group events related to product and technology. Facilitate participation and provide necessary guidance and recommendation (eg. Innochamp, InVent)

Requirements

• Bachelor's degree in a relevant field. Advanced degrees or certifications are a plus.

• Proven experience in technology coordination, project management, or similar roles within the technology sector, preferably in satellite communication or related fields.

• Strong understanding of satellite communication technology, industry trends, and emerging technologies.

• Excellent communication, interpersonal, and collaboration skills with the ability to work effectively across diverse teams and stakeholders.

• Strategic mindset with the ability to translate vision into actionable plans and initiatives.

Licence No: 12C6060