Total 13 pr media communications job vacancies in Information Technology category in singapore tanglin road

Job Description

1. Help manage the Sustainability Reporting and Environmental, Social, and Governance (ESG) datasets for the Group, for GRI, ISSB, and EU CSRD reporting.

2. Work with internal and external stakeholders to incorporate ESG principles and factors into corporate sustainability policies, strategies, and reporting.

3. Monitor industry and sustainability ESG ratings and market developments

4. Write ESG-related thought leadership content

5. Support on sustainability-related tasks such as Assurance, Due Diligence, Benchmarking, and audits.

6. Establish an information network to collect and compile data from publications, sustainability reports, and various field sources.

Requirements

1. Degree in Business, Humanities, or Communications discipline

2. Excellent command of written and spoken English

3. Knowledge of key sustainability issues, GRI-based sustainability reports, ESG international standards/ principles, and best practices

4. Attentive to detail, highly meticulous and accurate

5. Good interpersonal and communication skills

6. Strong data analytical skills, proficient in Excel and PowerPoint

7. Resourceful, flexible, and responsive in dealing with people

8. Willing to travel

9. 1 to 3 Years relevant working experience

10. Excellent project and time management skills and can operate in an environment of ambiguity.

11. Experience in sustainability and/ or the palm oil sector will be a plus

Publicis Groupe is not just a company you work for; it’s a platform for you to take your talent to the world.

If you want to help change the world, ideas alone are not enough. Real impact can only come from having meaningful access to a world of knowledge, people and resources. At Publicis Groupe, you are connected to our global network, intelligence, tools, clients, brands and 80,000 brilliant minds with expertise in data, technology, media, strategy, creativity and business transformation, all literally at your fingertips.

Go ahead, the world is waiting.

Publicis Groupe is the third largest communications group in the world. Founded in Paris in 1926, we are present in more than 100 countries as leaders in marketing, communication, and digital business transformation. Two of its biggest solution hubs in Singapore - Publicis Communications and Publicis Media & Digital.

Publicis Communications, the creative communications hub of the Publicis Groupe, is a collective of the most passionate, purposeful, and progressive creative agencies in Singapore. They are Publicis Worldwide, Leo Burnett, Saatchi & Saatchi, Prodigious, and MSL.

Publicis Media & Digital, which is comprised of global media agency brands Starcom, Zenith, Spark Foundry, and Performics, is powered by digital-first, data-driven global practices that together, help our clients navigate the modern media landscape.

Our two other solution hubs, Publicis Sapient and Publicis Commerce, empower businesses to embrace digital transformation and equip them with a total commerce experience.

Description

In this role, you will work closely with the regional teams to define, build and enhance the Precision supply road map in a way that provides consistent benefits while meeting unique market needs across APAC. In particular, your role requires a strong relationship with Publicis Media’s regional and local investment & commercial teams to manage supply partnership – strategically and commercially – including opportunity assessment, proposal management, negotiations and commercial awareness. You will vet new opportunities & innovative solutions, maintain & grow existing relationships on the supply side, and develop new business plans to enhance existing & develop emerging supply solutions that are commercially viable.

You will collaborate with Precision leadership – globally, regionally and at market level – as well as internal departments across the Publicis Media Groupe, including:

• Investment – structuring and managing inventory partnerships
• Agencies – educating, gathering feedback, and developing/ sourcing solutions for agency and client needs
• Finance & Legal – collaborate and provide digital and tech expertise when negotiating for new or existing contracts
• Leadership – helping shape the state and scale of supply solutions supporting business objectives

The ideal candidate will have had technical and commercial exposure to digital media planning & buying agencies, technical and strong supply management knowledge, very strong interpersonal, analytical, and writing skills and the ability to make clear, concise presentations. Also, an ability to build strong business cases for supply products and being able to program manage the roll out of solutions across markets in APAC is a key to success in this role.

A solid working knowledge of the following is desired: ad exchanges, sell side platforms, demand side platforms, online video, mobile media, ad operations / ad-serving systems and verification solutions. In addition to a strong affinity for technology and infrastructure development, a proven commercial awareness is a plus.

Responsibilities

Supply management

• Identify commercially viable key supply partners and solutions – globally and regionally – that allow for a strong differentiation of our positioning in an increasingly cluttered marketplace
• Work with existing supply side vendors on new product features, roll out and adoption. Explore, meet and test new supply solutions that may fulfill our clients’ needs
• Continuously define client needs and translate needs into opportunities for Precision
• Develop and negotiate supply partnerships to extract maximum media value and unique benefits that are only available to Precision and Publicis Media
• Establish key supply packages and offering catered to clients’ needs and seasonal offering
• Maintain and refine internal supply feedback loop with operations and agencies

Marketing and training

• Build supply marketing and training materials to be rolled out to agencies and regional markets in a systematic way. This may include hosting events with key launch partners, connecting with local markets on a regular basis, or regular email updates
• Conduct monthly supply updates and knowledge share
• Collaborate with Precision client servicing and account management teams to grow and maintain adoption

Team management

• Cultivate a center of operational expertise for Precision in Asia Pacific
• Manage and retain a small team of supply manager(s)
• Recruit the best talent in market

Qualifications

To be a successful candidate, you will be/have:

• A Bachelor’s degree or higher
• Proven track record of top performance measured against product and supply development, maintenance and growth
• Extensive knowledge of data-driven and programmatic platforms such as DSPs, SSPs, Ad Exchanges as well as DMPs, Social Media Management platforms, DCO tools etc.
• 9+ years in digital media with experience with ability to project manage from start to finish
• Strong commercial experience and negotiation skills is a requirement
• Excellent interpersonal, verbal, written communication and presentation skills
• Strong analytical thinking
• Ability to lead projects independently from start to finish, working with internal and external teams to make decisions and maintain forward momentum
• In-depth understanding of digital advertising landscape from either agency or sales perspective
• Excellent time management / project management skills, with ability to manage detail work and communicate project status effectively to all levels

Job Description:

We are seeking a talented Social Media and Content Writer Specialist to join the Marketing & Communications team.

The ideal candidate is a creative thinker, excellent writer, and adept researcher who can develop engaging content across various platforms. You will work closely with colleagues in the Marketing & Communications team and Programming & Producing teams to create compelling content that resonates with our target audience.

Duties & Responsibilities:

Research & Ideation

• Conduct research to generate ideas and conceptualise creative content for various target audiences across platforms, including social media, video, and e-mailers, to achieve communications, marketing, and festival / programme objectives.
• Develop good knowledge of organisation / festival / programme brand knowledge, positioning and tone of voice.
• Stay updated with industry trends and best practices in content writing and digital marketing to enhance the editorial calendar.

Content Creation and Editing

• Write clear, concise, and engaging content for our website, social media, e-mailers and other marketing channels.
• Identify, curate and develop content from festivals and programme assets.
• Creating an editorial calendar for timely and strategic content ideas throughout the year.
• Conduct interviews, attend rehearsals, etc., for content generation.
• Craft stories that resonate with various target audiences and encourage engagement.
• Distil complex concepts into easily understood content.
• Create and schedule posts for multiple social media channels.
• Edit and proofread content for accuracy, clarity, consistency, and adherence to the festival / programme brand style and tone of voice.

Monitoring and Management

• Manage content distribution to online channels and social media platforms to increase web traffic.
• Keep up to date with industry best practices and monitor content activities of other arts centres and festivals websites.
• Monitor and analyse online statistics, including social ad web traffic, user demographics, and content performance, to inform content strategy.
• Manage and complete multiple content writing projects on time.

Collaboration & Strategy

• Collaborate with the Marketing & Communications and Programming & Producing teams to develop content strategies supporting marketing initiatives, ensuring alignment and consistency in messaging, branding, and style across social media and digital platforms.
• Develop content distribution and promotion efforts to increase brand visibility and drive traffic across social media and digital platforms.
• Strategize content creation and distribution for respective social media platforms based on target audience.

Requirements:

Education

• Degree in English, Marketing, Communication, Journalism or a related field

Experience

• Minimum 5 years of experience in arts/events related industry such as events marketing, arts marketing, digital marketing and social media
• General knowledge of the arts is important
• Proven experience as a Content Writer, Copywriter, Social Media Manager/ Specialist or similar role
• Strong writing and editing skills to produce high-quality content
• Familiarity with various writing styles and media types
• Proficiency in content management systems (CMS) and other digital tools
• Experience candidate will be considered for a higher appointment

Skills

• Excellent research skills and the ability to gather, analyse and present information effectively
• Highly articulate and versatile writer with excellent editorial skills; solid command of English with the ability to create compelling headlines that capture attention
• Good knowledge of respective social media platforms, their uses and functions and target audience
• Excellent project management skills
• Strong communication and collaboration skills

Characteristics

• Ability to thrive in a fast-paced, high-energy work environment
• Strong multi-tasking skills and ability to meet tight deadlines

Do note that this is a 2-year contract role.

COMMUNICATIONS & MEDIA PLAN 

• Formulate communications and media calendar for each revenue stream, ensuring timely and accurate execution of each initiative through coordinating with relevant teams 
• Responsible for consistently creating positive and relevant news to drive P R value from earned local and global channels   
• Work to enhance the brand image of each venue through reviewing all communications materials including but not limited to sales decks, in-house collaterals and displays, press materials, ad copies and assets 
• Direct the creation of compelling content that highlights the unique features and experiences offered by the hotels, convention centre, dining outlets, and spa, ensuring it resonates with our target audience.
• Lead submissions for all awards targeted by the complex and actively canvass for votes and nominations with relevant stakeholders. Leverage all awards to drive revenue 
• Source and collaborate with relevant partners and suppliers to create unique guest experiences and events

CAMPAIGN & EVENT MANAGEMENT

• Plan communications campaigns with marketing team and agencies to cover digital marketing, social media, email marketing, and traditional advertising, to increase brand awareness and sales
• Host and entertain media, bloggers, content creators and influencers to drive positive coverage and beneficial commercial outcomes 
• Drive the marketing and promotion of hotel-led events held at the complex, ensuring they attract the desired clientele and achieve attendance targets
• Monitor and analyze the performance of communications campaigns and prepare regular reports to evaluate the effectiveness of different strategies

MARKET RESEARCH & ANALYSIS

• Conduct market research to identify consumer preferences, market trends, and competitive landscapes
• Analyse data from various platforms to provide informed proposal to meet commercial and business goals 
• Review competitors to create in-depth communications strategies to promote all products and service

PARTNER & INDUSTRY ENGAGEMENT

• Proactively initiate partnerships drive business synergy and reduce costs
• Host prolific partners and industry players for continual engagement while seeking opportunities for mutually-beneficial collaborations 
• Seek relevant brands for co-branded guest experiences

BUDGETING

• Monitor and maintain budget for all communications campaigns, ensuring forecast accuracy 
• Responsible to gathering scope and costs for budgeted items related to marketing communications 
• Manage and allocate the communications budget effectively to achieve desired results and a strong return on investmentPlan and prepare for annual budget submission and presentation 

OTHERS

• Comply with hotel and department policies and procedures at all times 
• Assist with any other Sales & Marketing projects as requested 
• To carry out other duties as and when assigned by the Management of the Hotel

Main Roles and Responsibilities

1. Design & develop module guides and assessments, project supervision, and provide advice to the various programmes within the School/Faculty to deliver on program outcomes:

a. Advertising

b. Graphic Communication

c. Illustration Design with Animation

d. Screen Media

and/or component(s):

a. Adobe Creative Suite (i.e., After Effects, Illustrator, InDesign, Photoshop, XD)

b. Design Theory and Research Communication

c. Transformation and new technologies

2. Mentor and teach students, as well as lead and facilitate activities to provide an all-round development for them, which includes providing pastoral care and support, career guidance and supervision in the industry-based learning programme

3. Develop and/or manage administrative duties and support in the academic management and delivery of assigned modules, including but not limited to:

a. Undertaking assigned contact/teaching hours and research

b. Designing, preparing, and developing module/teaching materials

c. Contributing towards the review of research, curriculum, and academic matters

d. Maintainingrecords relating to students’ progress, performance, and attendance

e. Performing administrative duties as expected of an academic staff

4. Lead, assist and/or facilitate school activities (i.e., student exchanges, study trips) and contribute to administrative / management tasks (i.e., outreach, student recruitment, internal/external)

5. Engage in teaching duties and support for 20-24 hours/week during academic semester

6. Establish and maintain links with industry and institutions, to foster a total approach of academic pursuit alongside industry practice

7. Engage actively with industry partners and the Academy to embrace continuous learning and stay up to date with current/ new trends in the educational and professional arena

8. Perform any other duties that may be assigned from time to time

Requirements

1. Minimum Master’s degree with relevant certification in relevant area

2. Proficient in applications, objectives, and platforms of relevant area

3. Minimum 8 year(s) of extensive academic and/or industry experience

4. Positive, enthusiastic, and results-oriented with the ability to engage students in their learning

5. Able to perform in a fast-paced environment, to adapt, multi-task and meet deadlines

6. A team player with excellent communication, interpersonal, presentation and writing skills

7. Strong track record of research/practice, with actual or potential for research output in your chosen field

8. Excellent problem-solving and analytical skills

9. Provide a full CV and a statement of teaching and research interests

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• The role will lead in the development and execution of communications projects, initiatives and global media partnerships in support of SMU's engaged city university strategic thrust.
• In enhancing SMU's brand and reputation regionally through the University's overseas centres, the role will provide support through strategic communications and media publicity planning, and work with partners on the execution of plans.
• The role will develop compelling content that clearly conveys the meaningful impact SMU makes through its education, research and global engagement, with focus on its three strategic priorities to realise SMU Vision 2025 and beyond.
• In internal communications, the role will develop strategic plans, write and oversee the preparation of SMU President's communications to the University community.
• The role will oversee the creative conceptualising, planning and production of the University's annual report and corporate newsletter.
• Other duties include conducting research, developing, writing and editing a wide variety of materials including quotes, video scripts, speeches, talking points, background materials, narratives, opinion-editorial and thought leadership pieces.
• The role will be Principal Counsel on comms and media publicity matters to School of Accountancy and School of Social Sciences, and to Office of Partnerships and Engagement, Office of Industry Engagement, International Office, Office of Overseas Centres and its affiliate offices, SMU Libraries and Dato' Kho Hui Meng Career Centre.

• A bachelor's degree in journalism, English, literature, communications, creative writing, or a similar discipline.
• A master's degree is preferable.
• Minimum of 10 years of relevant experience in a similar capacity, with at least 5 years of leadership experience in managing a team.
• Be adept with working with senior management and with various stakeholders across the organization.
• Keen interest in current affairs, and geopolitical and socio-economic issues and is also intellectually curious.
• Positive attitude with the ability to pivot quickly to changes.
• A good understanding of public speaking, aware of language subtleties and always crafts speeches as well as messages with the audience in mind.
• Excellent research skills and ability to work independently.
• Strong strategic, analytical thinking skills, with demonstrated excellence in creating, articulating and presenting ideas.
• Exceptional writing, editing and oral communications skills ability to produce compelling content for internal and external audiences to achieve desired results.
• Strong leadership and organisational skills with ability to successfully manage multiple assignments simultaneously and at speed while collaborating with multiple teams across the university.
• Experience in integrated communications, including knowledge of earned, paid, owned and shared media.
• Creative, state-of-the-art communications knowledge who understands emerging technologies, communication best practices, and has a passion for exploring new methods of communicating.
• Social media proficiency, along with familiarity with web-based communication.
• Ability to remain resilient and work well under pressure as this role must deliver high-quality communications under tight deadlines, with excellent attention to detail.
• Demonstrated leadership as well as teamwork and collaboration in a professional setting.

.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

RESPONSIBILITIES

• Plan and execute the marketing plan.

• Develop the brand image in terms of brand reputation (relevance and desirability).

• Support both short-term business targets and long-term objectives, thereby capitalizing on the investments made.

• Align the plan with the global strategic objectives.

• Manage effective launch of new products into the territory through the 360 approach and category development (build and grow iconic collection).

• Monitor editorial performance & put place action plans accordingly.

• Develop and approve event calendar with the objective to drive sales and elevate brand image.

• Oversee and Implement all typologies of brand events, (commercial as well as awareness events) including overall project lead, trade marketing implementation and cohesive client experience deployment.

• Manage, develop and foster marketing and communication team members through strong leadership and support skills.

• Build a strong collaboration network with other key stakeholders within the regional organization, HQ and other markets.

• Ensure clear and supported guidance, direction & objectives for each team member.

REQUIREMENTS

• Successful related experience of 10 years within the sound industry

• Strong Project Management skills

• Skilled in Microsoft Office and Adobe Creative Suite

• Knowledge of the media environments and key stakeholders preferred

• Flexible schedule and ability to work outside of regular business hours

• Organizational skills

• Communication and verbal skills

• Creative, Attention to details

• Problem-solving, Flexibility

• Dynamic, agile and passionate

Job Description:

We are seeking a talented Content Writer and Social Media Specialist to join the Marketing & Communications team.

The ideal candidate is a creative thinker, excellent writer, and adept researcher who can develop engaging content across various platforms. You will work closely with colleagues in the Marketing & Communications team and Programming & Producing teams to create compelling content that resonates with our target audience.

Duties & Responsibilities:

Research & Ideation

• Conduct research to generate ideas and conceptualise creative content for various target audiences across platforms, including social media, video, and e-mailers, to achieve communications, marketing, and festival / programme objectives.
• Develop good knowledge of organisation / festival / programme brand knowledge, positioning and tone of voice.
• Stay updated with industry trends and best practices in content writing and digital marketing to enhance the editorial calendar.

Content Creation and Editing

• Write clear, concise, and engaging content for our website, social media, e-mailers and other marketing channels.
• Identify, curate and develop content from festivals and programme assets.
• Creating an editorial calendar for timely and strategic content ideas throughout the year.
• Conduct interviews, attend rehearsals, etc., for content generation.
• Craft stories that resonate with various target audiences and encourage engagement.
• Distil complex concepts into easily understood content.
• Create and schedule posts for multiple social media channels.
• Edit and proofread content for accuracy, clarity, consistency, and adherence to the festival / programme brand style and tone of voice.

Monitoring and Management

• Manage content distribution to online channels and social media platforms to increase web traffic.
• Keep up to date with industry best practices and monitor content activities of other arts centres and festivals websites.
• Monitor and analyse online statistics, including social ad web traffic, user demographics, and content performance, to inform content strategy.
• Manage and complete multiple content writing projects on time.

Collaboration & Strategy

• Collaborate with the Marketing & Communications and Programming & Producing teams to develop content strategies supporting marketing initiatives, ensuring alignment and consistency in messaging, branding, and style across social media and digital platforms.
• Develop content distribution and promotion efforts to increase brand visibility and drive traffic across social media and digital platforms.
• Strategize content creation and distribution for respective social media platforms based on target audience.

Requirements:

Education

• Degree in English, Marketing, Communication, Journalism or a related field

Experience

• Minimum 5 years of experience in arts/events related industry such as events marketing, arts marketing, digital marketing and social media
• General knowledge of the arts is important
• Proven experience as a Content Writer, Copywriter, Social Media Manager/ Specialist or similar role
• Strong writing and editing skills to produce high-quality content
• Familiarity with various writing styles and media types
• Proficiency in content management systems (CMS) and other digital tools

Skills

• Excellent research skills and the ability to gather, analyse and present information effectively
• Highly articulate and versatile writer with excellent editorial skills; solid command of English with the ability to create compelling headlines that capture attention
• Good knowledge of respective social media platforms, their uses and functions and target audience
• Excellent project management skills
• Strong communication and collaboration skills

Characteristics

• Ability to thrive in a fast-paced, high-energy work environment
• Strong multi-tasking skills and ability to meet tight deadlines

Do note that this is a 2-year contract role.

Main Roles and Responsibilities

1. Design & develop module guides and assessments, project supervision, and provide advice to the various programmes within the School/Faculty to deliver on program outcomes:

a. Advertising

b. Graphic Communication

c. Illustration Design with Animation

d. Screen Media

and/or component(s):

e. Adobe Creative Suite (i.e., After Effects, Illustrator, InDesign, Photoshop, XD)

f. Design Theory and Research Communication

2. Lead and/or facilitate assigned activities such as projects, productions, collaborations, etc

3. Supervise and assess assigned students’ assignments/works/projects

4. Maintain records relating to students’ progress, performance, and attendance for reporting

5. Contribute to the review of the assigned programme(s) and/or component(s)

6. Mentor and provide academic care and support, including career guidance to students

7. Keep up to date on the development of discipline-related teaching practices and learning strategies

8. Establish and maintain links with the industry and institutions to foster a total approach of academic pursuit alongside industry practice

9. Contribute to interdisciplinary collaboration and research

10. Engage and/or teach in other courses within the Faculty of Art and Design or across the Academy as appropriate, if required

11. Perform any other duties that may be assigned from time to time

Requirements

1. Minimum Bachelor’s degree in Design and/or Media, or related discipline, preferably a Master’s degree

2. Proficient in applications, objectives, and platforms of a programme by the School

3. Minimum 5 year(s) of extensive academic and/or industry experience

4. Positive, enthusiastic, and results-oriented with the ability to engage students in their learning

5. Able to perform in a fast-paced environment, to adapt, multi-task and meet deadlines

6. A team player with excellent communication, interpersonal, presentation and writing skills

7. Strong track record of research/practice, with actual or potential for research output in your chosen field

8. Excellent problem-solving and analytical skills

9. Provide a full CV and a statement of teaching and research interests, if relevant

World Wide Fund for Nature (WWF) is one of the world’s largest and most respected independent conservation organisations. WWF’s mission is to stop the degradation of the earth’s natural environment and to build a future in which humans live in harmony with nature. As one of WWF’s international hubs, WWF-Singapore supports a global network spanning over 100 countries. WWF Singapore works closely with local stakeholders towards a greener and more sustainable Singapore and the region around us. We work to address key conservation areas, such as climate change, sustainable finance, deforestation, illegal wildlife trade, marine conservation, and sustainable production and consumption, through collaboration, education and outreach efforts involving the community, businesses, and governments. For more information, please visit wwf.sg.

1 MISSION OF THE DEPARTMENT

● To engage audiences across the globe to accelerate conservation impact and to build the WWF brand;

● To ensure a coherent ‘One Brand, One Voice’ by integrating and supporting the communications functions across the network (Practices and Country Offices);

● To facilitate and coordinate the development and alignment of the WWF network to a global brand and communications strategy;

● To provide a centre of excellence to the network and convene the communications community in terms of communications practice, and coordination across Practices, techniques, platforms, and digital media;

To provide common technology platforms network-wide to enable communication with the audience.

2 MAJOR FUNCTIONS

● Provides technical support to users of the different technology platforms, and keeps them up to date with the latest improvements done to the various systems;

● Builds and manages effective working relationships with the community of communicators;

Promote and establish a 'learning organisation' that improves the problem-solving capacity of our users by creating better access to knowledge.

3 Major Duties and Responsibilities

● Serves as an initial point of contact for the Technology & Applications Unit handling all the Level 1 queries and providing them advice on appropriate solutions

● Investigate and route the Level 2 and Level 3 queries to the respective development team members with sufficient background information on the query;

● Collect and analyse feedback submitted by members to the team's Zendesk email address;

● Effectively follows up and close Zendesk tickets with proper notes;

● Uses Mailchimp and/or similar tools to build a virtual community of communicators and sends out regular and relevant (ad-hoc/monthly) updates & newsletters to the users of different systems;

● Creates training manuals for the various technology platforms provided by the Unit and is responsible for keeping these documents up to date with the most recent developments;

● Conducts virtual calls with the community to demonstrate the changes implemented to our systems;

● Through the relationships built with the network, gather feedback & relay requirements to the development team to effectively help the team stay ahead of the user's needs;

● Continuously focus on improving our support processes and delivering high-quality customer support in line with the scaling of operations

4 PROFILE

Required Qualifications.

● Bachelor's Degree in a relevant field

● At least 3 years working in a communications role in a team handling technology platforms.

● Demonstrated experience in successfully providing technical and customer support would be preferred.

Required Skills and Competencies.

● An approachable communication style with the ability to ask the right questions to uncover the finer details;

● Displays a positive and problem-solving approach to working with others and empowering users; Ability to translate the technical detail into a business user-friendly structure;

● Experience in creating or reviewing training materials;

● Virtual facilitation skills, expertise in Zoom management, Web sites, and MailChimp;

● Excellent command of written and spoken English; other languages a plus;

● Proven experience using Zendesk ticketing system is a plus;

● Proven experience using any documentation tools is a plus;

● Embraces the WWF mission and values of the organisation: Courage, Integrity, Respect & Collaboration.

5 WORKING RELATIONSHIPS

Internal.

● Works very closely with the Head, Technology and Apps and Senior Specialist & Specialist in the Technology & Applications unit.

● Works closely with the Brand & Digital teams within the division.

● Works with the communication managers of the various WWF Network offices.

External.

● Occasionally interacts with external agencies.

This job description covers the main tasks and conveys the spirit of the sort of tasks that are anticipated proactively from staff. Other tasks may be assigned as necessary according to organisational needs.

[What you will be working on]

Responsibilities:-

• Website Content Management

  • Oversee the revamp of the SP Website in collaboration with various internal/external stakeholders and work with the web vendor to ensure that timelines and milestones are well-planned and adhered to, including regular updates to management on the progress of the project

  • Create or adapt content for website in line with organisation strategy

  • Ensure content is updated for corporate pages (About SP) and corporate events (Graduation) on SP website

  • Work with internal stakeholders to ensure all content on the SP Website is accurate, current and updated

  • Manage web vendor for the creation of campaign webpages for corporate events

• Website Administration and IT support

  • Day-to-day administration of the SP Website including creation/deletion of user accounts and troubleshooting user account-related issues

  • Provide support to internal stakeholders for website-related queries, including organising training sessions to ensure all stakeholders are up-to-date on best practices

  • Manage web vendor to work on Service Requests from the various schools and departments (evaluate feasibility, budget, timeline, etc.)

  • Manage the website budget and procurement processes

• Web Traffic Analysis for actionable insights

  • Work closely with the content team to analyse the impact of paid campaigns in driving traffic to the website

  • Monitor website analytics data (WOGAA, Google Analytics, GTM) and provide timely updates to management, with actionable insights to improve the SP Website user experience

• Support other administrative duties where required

[What we are looking for]

Requirements:-

• Degree in Information Technology, Computer Science, Computer Engineering, Marketing, Communications, Advertising or related fields

• 3-5 years of experience working on websites that use enterprise-level content management systems eg: Sitefinity, Sitecore or Drupal

• Excellent project management skills, including managing external vendors, agencies and internal stakeholders

• Knowledge on User Interface and User Experience design and best practices will be advantageous

• Proficiency in basic website coding will be advantageous eg: HTML, CSS, Javascript

• Proficiency in data analytics will be advantageous eg: Google Analytics

• Proficiency in basic image editing software will be advantageous eg: Adobe Photoshop

Successful candidate will be offered a 2-year contract in the first instance.

Closing date: 28 March 2024

If you are shortlisted for the position(s), you should hear from us within 30 days of the closing date of the advertisement.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Lead in the development and execution of communications projects, initiatives and global media partnerships in support of SMU's engaged city university strategic thrust.
• Enhancing SMU's brand and reputation regionally through the University's overseas centres, the role will provide support through strategic communications and media publicity planning, and work with partners on the execution of plans.
• Develop compelling content that clearly conveys the meaningful impact SMU makes through its education, research and global engagement, with focus on its three strategic priorities to realise SMU Vision 2025.
• Internal communications, the role will develop strategic plans, write and oversee the preparation of SMU President's communications to the University community.
• Oversee the creative conceptualising, planning and production of the University's annual report and corporate newsletter.
• Other duties include conducting research, developing, writing and editing a wide variety of materials including quotes, video scripts, speeches, talking points, background materials, narratives, opinion-editorial and thought leadership pieces.
• Principal Counsel on comms and media publicity matters to School of Accountancy and School of Social Sciences, and to Office of Partnerships and Engagement and its affiliate offices, Office of Overseas Centres and its affiliate offices, Office of Advancement, SMU Libraries and Dato' Kho Hui Meng Career Centre.

• A bachelor's degree in journalism, English, literature, communications, creative writing, or a similar discipline.
• A master's degree is preferable.
• Keen interest in current affairs, and geopolitical and socio-economic issues and is also intellectually curious.
• Positive attitude with the ability to pivot quickly to changes.
• A good understanding of public speaking, aware of language subtleties and always crafts speeches as well as messages with the audience in mind.
• Excellent research skills and ability to work independently.
• Strong strategic, analytical thinking skills, with demonstrated excellence in creating, articulating and presenting ideas.
• Exceptional writing, editing and oral communications skills ability to produce compelling content for internal and external audiences to achieve desired results.
• Strong organisational skills with ability to successfully manage multiple assignments simultaneously and at speed while collaborating with multiple teams across the university.
• Experience in integrated communications, including knowledge of earned, paid, owned and shared media.
• Creative, state-of-the-art communications knowledge who understands emerging technologies, communication best practices, and has a passion for exploring new methods of communicating.
• Social media proficiency, along with familiarity with web-based communication.
• Ability to remain resilient and work well under pressure as this role must deliver high-quality communications under tight deadlines, with excellent attention to detail.
• Demonstrated leadership as well as teamwork and collaboration in a professional setting.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Overview

As part of Pfizer's Marketing Transformation initiative, Publicis has created a bespoke global operation within the Publicis Groupe network with the single-minded mission to accelerate Pfizer's goal of revolutionizing how Pharma connects and engages with Healthcare Professionals, patients, caregivers, payers and consumers - with an ambition of being viewed as a global marketing leader, not just in pharma.

Publicis Groupe is creating Integrated Agency Teams (IATs) - across brands and geographies - by drawing from the best talent across the Groupe to deliver cutting-edge expertise and diverse skills, acting as one integrated, end-to-end operational model to serve advertising, marketing production, digital experience, media/omnichannel engagement, data Intelligence, analytics, web, and social commerce - all supported by the scientific rigor pharma needs to deliver personalization at scale in a compliant manner.

Pfizer is pioneering the marketing model of the future, and Publicis Groupe recognizes that our success is intertwined with the success of Pfizer's transformation and the growth of their brands.

Opportunity

The IAT Data Lead for Asia plays a critical role in helping lead the marketing transformation initiative within Pfizer. This individual understands that marketing today, is largely driven by technology and data. And in healthcare, providers and patients are relying on technology more than ever, which allows new and different connection points for businesses; The best marketing is high-touch and high-tech.

The IAT Data lead will design Pfizer’s data strategy and deliver innovate new ways to connect with patients and healthcare providers across Southeast Asia and India.

Key Responsibilities

· Collaborates effectively with both client and internal teams across Southeast Asia and India to identify specific client needs, business outcomes, and priorities that can be achieved or supported by data-driven marketing products and services developed by the data, tech and tools team.

· Converts the desired business outcomes and priorities into high potential use cases for increased data maturity, crafting client-facing proposals for use case implementation, including scope, feasibility, dependencies, and roadmaps.

· Operates as a 'data translator' - liaising with non-data experts in the wider teams to connect their priority outcomes to the art of the possible, in a way that enables client understanding of the value add from data, tech and tools.

· Develops an expert understanding of the current and potential future state of client's data, tech & tools landscape, to understand both opportunity areas and obstacles that need to be overcome.

· Incorporates outcomes from ex-Asia data, tech and tools market readiness assessments (that give a snapshot of current 1st and zero party data maturity, availability, and connections to 2nd and 3rd party sources, martech setup, audience segmentation, channel preferences, and local pharmaceutical market regulations) into locally relevant use case definition to maximize feasibility and scaling across the region.

· Adopts a cross-functional approach to data strategy that considers the omnichannel customer journey, experience mapping, and optimization, the role of paid, earned and owned media insights in developing customer understanding and segmentation, strategies for capture and enrichment of customer data, taxonomy strategy, and developing marketing effectiveness frameworks that link marketing activity to commercial outcomes.

Skills & Experience

· Must Have

o 10+ years working in a data strategy capacity or similar field where data-driven decision-making is core to the role.

o Demonstrable experience of turning analysis and observations into actionable insights that deliver value to the business, especially in the areas of audience targeting, message sequencing, communication effectiveness, brand and campaign measurement plans, and real-time campaign optimizations.

o Ability to explain technical concepts to a non-technical audience, to simplify complexity, and to explain insights in a broader strategic context.

o Experience in planning and delivering data-driven strategies and understanding how they will affect the client's business.

o Awareness and knowledge of the evolving martech landscape for analytics, CRM, personalization, and media, including understanding of the relative pros & cons of solutions from different providers.

o Ability to lead data partnerships with media & data vendors that are critical to driving business growth, particularly in emerging markets where digital roadmaps are still in infancy stage.

o Skilled in cross-team collaboration with multiple internal and client-facing departments, leveraging cultural fluency to connect with Southeast Asia and India-based and ex-Asia stakeholders.

· Good-to-have:

o Experience within a pharmaceutical marketing discipline & familiarity with the pharma regulatory environment in Southeast Asia and India.

o Experience using Tableau or Microsoft Power BI to visualize data insights in a clear and actionable way.

o Experience using JIRA & Confluence (or similar tools) for project management and collaboration.