This role will involve working alongside and providing support to the Worship & Music team and Pastors in the church in the planning and organising, implementation and ensuring the smooth running of the services, events, trainings and activities in the Worship & Music ministry.

This role will entail regular office hours but may require the individual to occasionally work on evenings and weekends (Holy Communion weeks and special services/events). All efforts will be made to keep such occasional work to a minimum, with appropriate time-off-in-lieu granted.

MAIN DUTIES AND RESPONSIBILITIES

Organise, implement, execute, and manage operational workflows in the Worship & Music ministry, in close communication and collaboration with Pastoral Team Staff(PTS), Pastors, and laity. These include:

A) Service Planning

• Prepare the slides for the English services weekly, using relevant software tools
• Ensure that the liturgical cloths in the relevant worship venues are maintained and changed according to the liturgical seasons
• Oversee the care and maintenance of the liturgical furnishings in the various worship venues (including individual kneeling cushions, candles, altar book stand, standing cross, etc)
• Ensure that the Altar Books in the relevant worship venues are updated with the correct Great Thanksgiving at each Communion Service
• Maintain the stock of Holy Communion elements, including ordering, checking for expiry, and storing in a reverent manner elements that have been consecrated
• Prepare the Holy Communion elements in the trays and ensure that they are brought to their respective worship venues each week
• Liaise with relevant 3rd parties for special offerings (including getting slides/videos from them)
• Submit song reports to CCLI
• Record minutes for the Service Team Meetings and W&M Staff Team Minutes

B) Worship Services

• Roster ushers for all regular English services at the Barker Road campus, including special services
• Roster Communion Assistants for all regular English services at the Barker Road campus, including special services as required
• Brief Communion Assistants on the process and procedure for serving Holy Communion
• Assign Communion Assistants to their stations at each worship venue
• Support the pastors’ office in ad-hoc activities including special services, baptism interviews, and staff devotions

C) Floral Ministry

• Serve as liaison with the floral ministry
• Support the implementation of tools, courses, materials, and technologies
• Provide inputs and feedback on the general spiritual health of the ministry (including its volunteers), based on observations made during the course of work
• Execute all programmes and activities with sound budgeting and financial management
• Execute all programmes and activities in compliance with church policies and guidelines
• To carry out additional responsibilities when assigned by pastors or immediate supervisors in current ministry and/or other ministries

QUALIFICATIONS

• Diploma and above in any closely-related field

RELEVANT EXPERIENCE AND SKILLSETS

• An understanding of the liturgy of the Methodist Church
• Able to work independently under minimal supervision
• Strong interpersonal and communication skills (being able to communicate and collaborate effectively with various levels of staff and lay congregants)
• Strong administrative and organisational skills, meticulous with attention to detail
• An innovative team player, self-motivated, and pro-active
• Able to manage conflict professionally and with humility and respect
• Willingness and ability to leverage new technologies, where appropriate

Established in 1966, the company is the premier engineering Institution in Singapore and is often called upon by the Government to provide feedback on engineering industry matters. Its members are well-represented among key agencies and major engineering institutions of higher learning in Singapore. Through close collaboration with valuable stakeholders, it organizes courses, seminars, and talks for engineers and members to advance the continuous development of engineers. It maintains close links with regional and international engineering organizations. It aims to raise the technical competencies of engineers in Singapore through professional certification schemes and promote engineering to the community through national promotion activities. IES is a member of World federation of Engineering Organisations (WFEO), Federation of Engineering in Asia Pacific (FEIAP), ASEAN Federation of Engineering Organisations (AFEO).

Job Title: Senior/Executive, Technical Committees

Reports to: Head of Department, Technical Committees

Objective: To provide comprehensive support in organizing and executing engineering-related programs and events, ensuring alignment with organizational standards and effective communication among all stakeholders.

Key Responsibilities:

1. Support the organizationof engineering-related programs, including talks and seminars.

2. Assist committee chairpersons in liaising with speakers and managing logistical and administrative tasks.

3. Organize committee meetings, including scheduling, catering orders, minute-taking, and follow-up actions.

4. Manage and administer the event registration portal via the IES IT system (Coresof).

5. Ensure all events are scheduled in accordance with IES Standard Operating Procedures (SOP) and budgetary guidelines.

6. Handle inquiries and follow up on registrations; prepare actual profit/loss statements; verify and reconcile receipts from the payment gateway.

7. Support the Head of Department in event budget planning and tracking.

8. Oversee onsite logistics to ensure speakers’ materials are prepared, catering orders are fulfilled, and registrations are processed efficiently.

9. Assist with other related administrative tasks as needed.

Special Relationships:

The Senior/Executive will collaborate closely with Technical Committee members and team members, including the Assistant Manager of the Technical Committee. This role also involves maintaining relationships with external suppliers and supporting organizations, as well as event organizers such as logistics and caterers. Effective communication with the Head of Secretariat is essential for ensuring smooth operations.

Required Competencies / Skills:

· Diploma/Advanced/Higher/Graduate Diploma in a relevant field.

· Minimum of 2 years of experience in a related role.

· Ability to work independently and responsibly manage assigned talks, seminars, and events, demonstrating a positive and proactive attitude.

· Proficiency in Microsoft Office Suite.

Office Location: 70 Bukit Tinggi Road, Singapore 289758

Note: Chartered bus is provided for IES employees to/from the office from King Albert Park MRT Station. Lunch hours are provided at the designated venue.

We regret that only shortlisted candidates will be notified.

About the role

Reporting to the BI Solutions Support Team Lead, this role will support internal stakeholders in Asia Pacific with all performance issues relating to back office BI applications, ensuring smooth operations while looking into potential process improvements.

What you will be doing

• Monitor and manage ticketing system effectively
• Perform analysis and troubleshooting of reported issues to identify root cause
• Collaborate and share knowledge with other team members to resolve issues and identify opportunities for improvement
• Prepare or update technical documents or user guides
• Participate in the enhancement and support of cyclical processes (e.g. annual budget, year opening processes)

The successful candidate

Essential

• At least a Bachelor's degree in Information Technology, Computer Science, Business Intelligence, or related field
• At least 2 years' experience in application support or similar roles
• Strong working experience in BI tools (e.g. Tableau, PowerBI)
• Working knowledge of MS SQL server and SQL scripting

Desirable

• Motivated, self-driven
• Meticulous and able to multi-task in a fast-paced environment
• Able to communicate clearly and effectively with all levels of users in English
• Open to learn and work with new technologies

The Executive Assistant Manager, Rooms/Director of Rooms is responsible in managing all aspects of the Rooms Division including Housekeeping, Lobby Operations, Concierge, Raffles Butler and Floral Boutique at Raffles Singapore. He/she ensures the delivery of the Raffles Singapore guest excellence service experience throughout the entire guest journey meanwhile ensuring maximization of room revenue and productivity as well as developing managers and colleagues.

Primary Responsibilities

• Re-invents service every day to create the best guest journey – engaging, enticing, surprising, entertaining and fully individualised to each market and guest profile.
• Manages the Raffles Singapore guest experience by periodically reviewing and ensuring a seamless flow of processes together with the process owners; detects and evaluates possibilities for innovative enhancements.
• Supports all leaders within the division in upholding a flawless impression and perception of the Raffles Singapore services, products and colleagues through hands-on and smart operational leadership.
• Cooperates with the Finance team and ensures compliance of credit policies and procedures.
• Constantly identifies new revenue opportunities and improvement of existing revenue streams and upsell schemes.
• Ensures intelligent use of funds available by optimising spending yet ensuring availability of funds for needed improvements and new initiatives.
• Identifies and implements new opportunities for inter-hotel sales and in-house facilities.
• Seeks Constant improvement of quality in product and services.
• Ensures guests receive the experience as detailed in brand Standard Operation Procedure (SOP), Raffles Singapore Local Standard Operation Procedure (LSOP) as well as Leading Quality Assurance (LQA) and Forbes standards, and aims to achieve the scores and goals set by management.

A*STAR Skin Research Labs (A*SRL)/Skin Research Institute of Singapore (SRIS) is looking for a Administration Executive to support the business development operations, working closely with the Technology Business Development (TB) Director and the TB team, researchers, SRIS partners and internal groups within the organisation.

The key role and responsibilities include:

• Assist the Technology Business Development (TB) Operations Manager in developing, maintaining, and overseeing the policies and procedures governing industry engagements in A*SRL/SRIS
• Support the TB Director to improve the general administration of TB through close coordination and collaboration with other internal stakeholders
• Tracking and managing legal agreements and maintaining legal agreement database (e.g. CRM tracking)
• Liaising with project managers to ensure contract terms are followed
• Facilitating the negotiation and execution of legal agreements, e.g. filling in templates, checking grammar mistakes and page numbers, cleaning up drafts, summarizing contracts, liaising with collaborators for Non-Disclosure Agreements, Research Collaborative Agreements and coordinating with all parties for signatures
• Act as a check point for compliance requirements by sighting compliance related approval documentation where necessary
• Provide secretariat support for all TB and contracts negotiation meetings
• Ensure key stakeholders involved in agreements are reminded of the need for completeness when filling up standard forms and agreement templates
• Ensuring prudent use of resources
• Assist in maintaining the KPI database and provide accurate information for reports to internal and external stakeholders
• Assists in developing materials for TB engagement activities
• Provide support to facilitate the training and guiding of scientific staff using standard templates, e.g. how to fill up standard forms and agreement templates for compliance and contract negotiation respectively
• Any related duties as determined by the TB Director

Requirements:

• Bachelor’s degree in legal/research/science/technology management, or related fields with a keen interest in research and business development administration
• At least 3 - 5 years of relevant experience
• Must possess a flair for writing and good writing skills to handle minutes and draft presentation slides
• Meticulous, resourceful and uses sound judgment and demonstrates initiative in carrying out assigned duties, with good organisational skills to create / maintain detailed records
• Detailed-oriented and IT-savvy to navigate through databases and software applications
• Proficient in Microsoft Office – word, excel and PowerPoint
• Able to complete quality work within deadlines
• Excellent organizational, communication (both verbal and written) and interpersonal skills, any previous experience with reviewing and managing contracts is an advantage
• Able to work independently and as a team in a fast-paced environment
• Positive learning attitude with pleasant personality

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Duties and Responsibilities

• Plan, coordinate and develop temple activities, programmes and events
• Monitor, evaluate and improve the effectiveness of activities, programmes and events
• Develop publicity materials to promote the temple activities, programme and events
• Manage activities, programmes and events enquiries and assist visitors with registration and/or donations
• Coordinate with partners and vendors on publicity matters and event logistics
• Handle volunteer, donors and stakeholder management
• Support temple operation and administrative duties

Job Specifications

• Qualification: Diploma and above
• Year(s) of Experience: Preferably 1 year of working experience in related field
• Language(s): Bilingual in written and spoken English and Mandarin
• Passionate about engaging and serving the Buddhist community
• Required Knowledge/Skill(s): Planning and coordination skills, Communication and interpersonal skills, Proficient in MS Office, online marketing and social media tools, Design software knowledge will be of an advantage, Ability to multi-task and work within time frame with minimal supervision
• A team player with positive work attitude
• 5 days work week – 4 week days and 1 weekend day from 9am to 5pm
• Able to work on selected public holiday(s) and irregular working hour(s) during event day(s)

The Methodist School of Music (MSM) is an agency of The Methodist Church in Singapore (MCS). Its Worship and Music (WM) arm seeks to enhance the quality of worship by nurturing and equipping the body of Christ in the areas of Worship and Music. Its Community Music (CM) arm seeks to provide music education in a Christian environment, use music for outreach and to address social concerns, and use music to connect people across generations / backgrounds / culture / language.

We have a vacancy for Programme Executive (Community Music) (2-year contract).

Responsibilities and Duties

1. Programmes Development and Planning

• Conceptualize and develop innovative music programmes and projects that address specific social concerns and align with the MSM’s vision, mission and values.
• Collaborate with community stakeholders, artists, educators, and researchers to design music interventions that resonate with target audiences.
• Ensure that music programmes are culturally sensitive, inclusive and accessible to all community members, regardless of background or ability. Strive to create a welcoming and supportive environment that celebrates diversity and promotes equity.
• Stay informed about best practices, research and trends related to community music programming and social impact initiatives.

2. Community Engagement and Empowerment

• Engage community members (especially within MCS) as active participants and co-creators in the development and implementation of music-based initiatives, fostering a sense of ownership and empowerment.
• Facilitate workshops, discussion forums, and collaborative projects that use music as a medium for dialogue, reflection, and collective action on social concerns.
• Advocate for the importance of music as a tool for social change and raise awareness about the benefits of music-based initiatives for addressing social issues.

3. Evaluation and Impact Assessment

• Monitor program implementation, collect feedback from participants and stakeholders, and analyse qualitative and quantitative data to identify strengths, challenges, and areas for improvement.
• Generate evidence-based insights that document the transformative power of music in addressing social concerns and contribute to knowledge sharing.

4. Administrative Duties

• Manage budgets for community music programs, ensuring that resources are allocated effectively and responsibly.
• Maintain accurate records and documentation of music programs, including participant information, program activities, and outcomes.
• Prepare reports and presentations to communicate program achievements, challenges and impact to stakeholders and funders.
• Oversee the administrative functions of Community Music, encompassing budget management, scheduling resource allocation, and record keeping.
• Facilitate the information and document management for CM activities.

Job Requirements

• Minimum university degree from a recognised institution.
• Preferably to have degree in Social Work, Non-Profit Management, Special Needs Education, Event Management, or a related field, from an recognised institution.
• At least 5 years of experience working for social service agencies, the public service, or international non-profit organisations.
• Must have a strong network with sector leaders and regulators.
• Have proven experience in non-profit operations, with a strong understanding of the regulatory requirements for organizing community music events.
• Knowledge of local policies and grant programmes, with attention to detail in the completion of the requisite documents for programmes.
• Able to work well independently, under tight timelines, and on weekends.
• Proficient in Microsoft Office Application (Word, Excel, PowerPoint).
• Excellent communication and interpersonal skills, in interacting effectively with stakeholders of the social service ecosystem. Must have genuine patience in serving special needs stakeholders and other marginalized community members.

To apply for the above vacancy, please email us a copy of your resume.

Please indicate the following information in your resume:

• Current & expected salary
• Reason(s) for leaving
• Availability to commence work

We regret that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence. By submitting any application or resume to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information for the processing of your job application.

[Job ID: 668515]

Responsibilities:

• Provide technical support for linear motor actuator drives and programmable logic controllers (PLCs)
• Assist in the setup and provide after-sales support for linear motor actuators
• Coordinate internally with departments and HQ / Subsidiaries to resolve technical issues and provide solutions to customers

Requirements:

• Minimum 5 years of technical motion control support experience with actuators, robots, and linear motors
• Bachelor's degree in Engineering, preferably in Motion Control Engineering
• Candidates with experience in projects related to Semiconductors, Displays, and Secondary Batteries will be at an advantage

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Chay Yoke Ting Vanessa (Xie Ruoting)
EA Personnel Registration Number: R23115805
EA License No.: 07C5771

Supporting the Senior Manager, Volunteer Programme, the successful candidate will assist in managing volunteer resource to meet the organization's needs. S/He will support in recruiting, training, developing, engaging, motivating and retaining volunteers. S/He will also co-ordinate matters pertaining to volunteers’ activities to ensure sustainability of programme (eg: transport arrangement, ticket arrangements, stock check and procurement of resources). S/He will select and activate volunteers to meet needs from care teams and admin teams. In carrying out his/her duties, the successful candidate will ensure that Dover Park Hospice’s policies are adhered to at all times.

Requirements:

• Minimum a recognized Diploma from polytechnic.
• Ability to work independently and as a team member.
• Possess good communication and interpersonal skills.
• Good knowledge of MS Office applications (MS Word, Excel, PowerPoint).
• Attentive to details.
• Required to work on some weekends and weekday evenings.
• Adaptable in responding to environmental factors (e.g.: during a pandemic).

We are seeking a dynamic and experienced technical presales/architect professional eager to pivot into a solution sales role. This individual will play a pivotal role in our sales team, leveraging deep technical expertise to architect, develop, and sell compelling ServiceNow solutions that address complex customer challenges. This role offers the opportunity to directly impact our growth in the ServiceNow domain, shaping the future of digital workflow transformation for our clients.

Responsibilities:

• Solution Evangelism: Act as a key technical advisor and product advocate, articulating technology and product positioning to both business and technical users.
• Customer Engagement: Lead discovery sessions to understand customer challenges and requirements, translating them into effective ServiceNow solutions.
• Solution Architecture: Design and propose innovative solutions leveraging the Now Platform, ensuring alignment with client objectives and business outcomes.
• Collaboration and Leadership: Work closely with the sales, technical, and delivery teams to ensure cohesive and comprehensive solution delivery.
• Sales Strategy: Contribute to sales strategy and drive opportunities from qualification through to close, achieving sales targets.
• Continuous Learning: Stay abreast of ServiceNow platform updates, new features, and industry trends to maintain a competitive edge and provide value to clients.

(WEST) Temp Executive - Treasury Team

(Office of Finance)
Immediate - 8 Months @ SCHOOL

Salary: Up to $4,200
Working Hour: Office Hour

Duties & Responsibilities

• Process margin calls and interest.
• Process trades done by Investment Office.
• Process capital calls / distributions and reconcile the unfunded commitments of Limited Partnerships.
• Liaise with custodian to ensure trades are correctly posted.
• Download fund / bank / custodian statements and reports.
• Assist with daily reconciliations of cash, FX and stock positions.
• E-file and maintain records of transactions.
• Assist in Treasury initiatives and projects.
• Any other ad hoc task assigned by reporting manager

Requirements

• Degree in Banking, Finance or accounting
• 2-3 years investment / fund operations experience.
• Familiar with SAP, banks and custodian systems.
• Proficient Microsoft Office user.

This hiring is supported by NTUC’s e2i

How to apply?
(1) Email resume to [email protected]
(2) Whatsapp me (8130 1303) with quote: FINANCE

Oriental Aviation International Pte. Ltd

Bowie Chin

[What you will be working on]

Responsibilities:-

• Handle enquiries and feedback, through all frontline channels including telephone, email, Chatbot and counter
• Maintain high quality of service and ensure that queries or escalations are handled professionally
• Work with internal stakeholders for resolutions or implement service quality initiatives to improve service experience and customer satisfaction
• Compile reports from the Customer Relationship Management System and/or other administrative duties as assigned

Requirements:-

• At least a tertiary education (in any discipline)
• Proficient in Microsoft Office applications
• Strong writing and analytical skills
• Service-oriented and adept at problem solving
• Have a pleasant disposition and is passionate about helping others
• Ability to work independently and capable of being an effective team player

Successful applicant will be offered a 2-year contract in the first instance.

Closing Date: 23 Mar 2024

If you are shortlisted for the position, you should hear from us within 30 days of the closing date of the advertisement.

• Develop corporate strategy papers and reports for the board of management
• Conduct country and market analyses across all business units to result in supportive concepts for regional strategy and business development
• Prepare and coordinate top-level management meetings and workshops
• Continuously track developments and news in the region with relevance to Bosch operations
• Take on ad-hoc tasks and projects

Responsibilities:

• Obtain competitive quotes, effect purchases, and secure timely delivery for marine products and services. Ensure compliance with procurement specifications.
• Coordinate between clients and service providers. Arrange service engineers to attend vessel servicing. Facilitate technical assistance between vessels and vendors for ordering correct spares.
• Monitor service progress to ensure minimal disruption and demurrage. Maintain high service quality standards.
• Identify and negotiate with marine services providers. Onboard approved vendors onto the company's e-commerce platform.
• Identify, arrange, and follow up on off-land items from vessels for repair or service.
• Assist superintendents in dry docking and related activities.
• Update and maintain accuracy of vessel forms, plans, drawings, and DNV ship manager for PMS jobs/spares and inventories.
• Ensure all activities comply with company regulations and industry standards.
• Prepare technical reports related to procurement, service coordination, and vessel maintenance.
• Work closely with the technical team, superintendents, and other stakeholders.

Requirements:

• Diploma in Marine Engineering or other relevant discipline.
• Min 1 year of experience in a Marine Industry.
• Familiarity with ship manager software systems (e.g., DNV, Amos, PAL, Bassnet).
• Excellent communication skills for effective coordination with vendors, clients, and internal teams.
• Accuracy in documentation and adherence to procurement specifications.

Clarence Khoh

R1552376

• Leads strategic planning and collaborates with all hotel profit generation teams to actively seek opportunities to drive incremental profit for Rooms, Restaurants, Spas, and other revenue streams. ​

• Leverages Revenue Management analytics, technologies, processes, tools, and training programs to optimize hotel profits.​

• Creates short- and long-term forecasts, that yield the best decisions on pricing and yielding tactics for 2030 rooms, 12 F&B outlets and 10KSQM Convention center ​

• Actively participates in ownership conversations and presentations.​

• Monitors relevant economic, market, and competitive set indicators to derive insight-led profit generation strategies​

• Maintains relationships with local market competitors to keep informed of trends and news. ​

• Motivate, lead, coach and manage all aspects of team members’ performance towards achieving exceptional guest service and employee satisfaction results.​

Nanyang Centre for Public Administration (NCPA) at NTU is Asia’s leading institution in public administration education and research. Through its varied premium programmes and activities, NCPA actively promotes good governance and public services, facilitates knowledge exchanges, and strengthens cooperation among governments across the world. (Please refer to the website for more information: https://www.ntu.edu.sg/ncpa).

The Centre is looking for a motivated and independent Executive to support RO in the management of graduate programmes (English) as well as the activities and operations of the team.

The executive is a critical member in providing administrative and operational support to the graduate programme in a professional and timely manner.  He/ She will provide administrative support in a full spectrum of graduate academic activities under the graduate programmes delivered in English.  This includes programme planning and implementation, operations and support, scholarship, course administration, teaching resources, collation of statistics, facilitate examination and students’ activities.

The job responsibilities include:

Course advisory responsibilities:

• Provide course consultation (phone / email / walk-ins) to individuals and company representatives.
• Proactively develop and follow up on leads to achieve specific targets for a portfolio of courses
• Build and maintain the highest standard of customer relationships by handling phone and walk-in enquiries.
• Monitor and provide regular updates to management on application status in a timely manner.

Course administration responsibilities:

• Assume role of primary point of contact between students, faculty and internal/external stakeholders on programme matters.
• Engage with director and faculty on course curriculum, schedules, and delivery.
• Support application and admissions of new intakes
• Maintain and follow the progress of all applications, and to communicate to prospective and matriculated students.
• Plan and schedule semester and examination timetable
• Ensure timely billing and collection of tuition fees, and processing of scholarships.

Course logistics responsibilities:

• point of contact for graduate students and actively engage them on course related matters such as pre-course preparation, assignment, examination and etc
• Work closely with director and faculty by providing them with useful information and feedback on students for optimum engagement.
• Liaise closely with service providers / vendors on delivery, ensure quality products and services provided.
• Ensure seamless programme execution and positive students experience.
• Maintain standard operating procedures with the goal of achieving the highest service standard delivered.

Other Duties:

• Support and coordinate centre events and activities
• Undertake special assignments and related duties as needed.

Requirements:

• Diploma or bachelor’s degree in a relevant discipline
• Prior work experience in the area of education, student engagement, or event management will be an added advantage
• Commitment & Interest in students/ programme management
• Meticulous, self-motivated and a team player
• Resourceful, customer-oriented, and enjoy working with people
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint)
• Good interpersonal skill with positive and service-oriented attitude
• Provide excellent customer service to external stakeholders
• Adaptable, takes initiative, and can work independently
• Ability to multi-task, prioritize, and meet tight deadlines

As a member of Team Central Provident Fund (CPF), you will play a crucial role in helping over 4 million members save for their retirement, healthcare, and housing needs as well as helping them cope with life’s uncertainties. With a fulfilling career, career growth, and development opportunities, you will be part of a big family of dedicated professionals. Join us and champion financial security for Singaporeans while leaving a lasting legacy.

The successful candidate will support the Service Monitoring Unit of the Customer Correspondence Unit (CCU) and responsible for managing, analysing data related to customer correspondence, as well as preparing reports and presentations to support CCU's operations.

What you will be working on

• Compile, monitor, and analyse statistics related to the Customer Correspondence Unit (CCU), including the productivity and performance of officers. Present findings through various data visualization formats for comprehensive reporting.
• Dive into data to derive insights on trending topics and issues in operations and perform forecasting to better manage resources and case load.
• Provide assistance to projects leveraging data to gather customer insights and enhance the overall customer experience. Effectively communicate analysis outcomes and key concepts through engaging presentations.
• Support the preparation of presentation decks for internal and external stakeholders to showcase the work/projects under CCU.
• Support operational functions that span across the department or various CCU teams, such as standardising scheme and category tagging across different Customer Relationship Management Systems (CRMS) from various outfits.
• Collate statistics from diverse Customer Correspondence Unit (CCU) teams or outfits. Additionally, contribute to the drafting of the monthly department newsletter, ensuring a harmonized and cohesive representation of information.

What we are looking for

• Proven experience in compiling, monitoring, and analysing statistics with demonstrated experience in working with large datasets.
• Meticulous and systematic tracking of big data use to ensure accuracy in reported statistics.
• Proficient in using data and statistical tools such as Python, Tableau, Power BI, and Excel.
• Competent in using Microsoft Office tools, including PowerPoint and Word.
• Good analytical skills to extract meaningful insights from data.
• Ability to adapt to evolving tasks and responsibilities within a dynamic work environment.

We welcome fresh graduates in any discipline and candidates without working experience to apply.

To allow us gain insight into your academic background, we would request for submission of official or unofficial copy of academic transcript and any other additional documents or certificates that you believe are relevant to your application.

The successful candidate will hold the corporate title of Executive/ Assistant Manager, with seniority based on individual work experiences.

What you can expect

• A challenging and rewarding career
• A variety of formal and informal training to enhance your skills in the evolving technology landscape
• Promotion opportunities based on your capability and on-the-job performance
• A friendly work environment with like-minded colleagues to co-create and collaborate together
• A hybrid work model allowing remote work for up to 50% of the time, contingent upon the exigencies of service
• A productive yet growth-oriented workplace with a flexible dress code empowering you to decide your appropriate outfit for the day
• A comprehensive rewards package
• Annual leave and pro-family leave
• Medical and dental benefits
• Access to recreational activities
• Position is on a 1-year full-time contract directly under the payroll of CPF Board with an option to renew, contingent upon confirmation and subject to organisational needs. Additionally, there is potential for emplacement into a permanent position

Nanyang Centre for Public Administration (NCPA) at NTU is Asia’s leading institution in public administration education and research. Through its varied premium programmes and activities, NCPA actively promotes good governance and public services, facilitates knowledge exchanges, and strengthens cooperation among governments across the world. (Please refer to the website for more information: https://www.ntu.edu.sg/ncpa).

The incumbent will provide managerial and administrative support to all Chinese Master-degree programmes, especially the MME programmes, in various administrative and operational matters, as well as optimize the available resources to meet the programmes goals and ensure that all operations are in accordance with the University’s policies and guidelines.

Responsibilities:

• Coordinate and support all teaching activities including planning timetables, corporate visits, seminars and networking sessions, and overseas immersions.
• Plan and manage admissions, matriculation, orientation programmes, teaching coordination and examination matters.
• Coordinate and facilitate the opening and closing ceremonies and dinner events.
• Plan and coordinate students’ industrial visits, seminars and networking activities, as well as the overseas immersion for the MME programmes;
• Assist with marketing and publicity work for Chinese graduate programmes;
• Coordinate and support procurements matter, including ITQs for the Chinese graduate programmes (i.e., MME programme with two intakes per calendar year);
• Build and maintain excellent customer relationships through phone and walk-in enquiries.
• Support students’ affairs: serve as the graduate students' primary point of contact and and actively engage them on course related matters such as pre-course preparation, assignment, examination, etc.

Requirements:

• Diploma or bachelor’s degree in a relevant discipline.
• Prior relevant work experience in tertiary education institutions, particularly in admission, teaching and examination coordination, will be an added advantage.
• As the role involves outreach and engagement for Chinese Graduate Programmes, proficiency in both written and oral Chinese and English is essential. 
• Have good analytical and good organizing skills.
• Able to handle sensitive matters with tact and discretion, while building trust and upholding confidentiality.
• Self-motivated team player, able to multi-task and work independently with minimal supervision.
• Meticulous with an eye for details and able to manage stress under tight deadlines.
• Pleasant, positive, and approachable with good interpersonal skills.
• Willingness to adopt flexible work hours when necessary.

The Office of Campus Housing (OCH) serves to make NTU, the university with the best-in-class campus for learning, working, and living. OCH has a mission to provide optimal on-campus living environment for students and faculty to excel in learning, research, teaching and other NTU related work. It is responsible for student and faculty housing on campus, the sports and recreational facilities, and its related services.

We are looking for individuals who have a strong passion for delivering exceptional service to residents of the University’s student and faculty housing, and athletes and users of sports & recreation facilities on campus. 

The role provides the successful candidate with the opportunity to develop, contribute and grow oneself holistically across areas of excellence in customer relationship management or other leadership positions within the Department.

If you have a degree with more than 3 years of general working experience, you may be the one whom we are looking for.  Having an experience in hospitality sector, especially hotel, hostel or related industry would be advantageous for this role.

The incumbent is required to:

• Manage OCH intranet and internet website, which includes working closely with stakeholders to ensure that website content is accurate and up-to-date at all times, consistent with NTU’s and OCH’s branding and messaging, and user experience is continually improved and refined.

• Manage office administration to ensure the smooth and efficient operations of OCH, which entails creating and maintaining an organised and efficient office environment so that workflows, processes, and systems are structured and optimised to achieve effectiveness and productivity. It includes monitoring and updating all administrative recordings (e.g., office assets and phone lines), office supplies and equipment (and initiating procurement as needed).

• Support the hiring and onboarding of new staff (including Temps and Student Assistants), including all logistical requirements and setup, and OCH internal communications.

• Plan, coordinate and organise OCH events such as engagement sessions, team bonding, learning journeys and training sessions.

• Assume the role of wellbeing ambassador in OCH, with responsibilities including coordinating and sending congratulatory and condolences messages and gifts to OCH staff.

• Plan, and organise senior and middle management meetings (e.g., MT and EMT meetings respectively), including organising agenda, setup of meeting and note-taking at meetings.

• Provide comprehensive administrative and secretariat support to OCH senior officers, including tracking action items and tasks assigned during senior and middle management meetings, drafting document and presentation slides, performing research and analysis for strategic projects, as well as managing calendars, organising and scheduling meetings and appointments for OCH senior officers.

Requirements

• A degree in any discipline

• 3 years of working experience is preferred

• Work experience in hospitality sector, especially hotel, hostel or related industry would be advantageous

• ​Good interpersonal skills

• Excellent written and verbal communication skills

• Proficient in MS Office Applications (Word, PowerPoint, Excel, Access etc.)

• Resourceful, strong problem-solving skills and ability to manage deliverables under tight timelines.

• Ability to adapt and use of enterprise IT systems

• To cultivate good Work, Safety & Health environment at workshop.
• To upgrade the skill set of the technicians through the Workshop Foreman/Executive, Technical Dept. & Factory support/resources.
• To ensure quality repairs for all service and repair works meet the service standards of the Factory.
• To feedback and follow up on technical issues with Technical, Reception, Workshop & Factory to resolve them expeditiously.
• To support the Workshop Executive to counsel workshop staff on poor technical performance to maintain workshop technical competencies.
• To keep records and accountability for all equipment and special tools are well maintained.
• To conduct meetings with Workshop Executive daily on quality performance, workshop loading capacity planning and operational issues.
• Support service reception for technical advice and conduct upfront diagnostic/test drives with customers.
• Recommends continuous areas of improvement on implementation of preventive and corrective actions/methods.
• Maintain a clean, orderly, and safe environment and help to look after the welfare and interest of the workshop staff.
• Collaborate and Co-operate harmoniously with other BU/departments for the company’s common goal and objectives.
• Assist in other company’s requirements when directed and work within the authority of a Technical Executive. Perform work with due diligence on other projects and tasks assigned.

• At least 3 years in automotive trade service/ repair, with 1 year in a supervision position.

• NTC 2 in Automotive Technology (Light Vehicle) or higher educational level
• Experience in basic product training
• Good communication and interpersonal skills
• Good management and supervisory skills

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

Executive / Senior Executive / Assistant Manager

Neuroscience Academic Clinical Programme (ACP) Secretariat, National Neuroscience Institute (NNI)

Our team is expanding and we are looking for a new member to join us!

WHO ARE WE:

About National Neuroscience Institute

The National Neuroscience Institute (NNI) is the national and regional specialist centre for conditions of the brain, spine, nerves and muscles. NNI offers treatment for over 20 subspecialties, including stroke, dementia, Parkinson’s disease, brain tumour and brain injury.

NNI operates out of two main campuses (Tan Tock Seng Hospital (TTSH) and Singapore General Hospital (SGH) and four partner hospitals (Changi General Hospital (CGH), KK Women's and Children's Hospital (KKH), Khoo Teck Puat Hospital (KTPH) and Sengkang General Hospital (SKH).

NNI is a member of the SingHealth Duke-NUS Academic Medical Centre.

About Neuroscience Academic Clinical Programme (ACP)

The Neuroscience ACP exemplifies the spirit of excellence and values of NNI in putting patients as our priority. Our mission and goals have always been built on the three pillars of strength to improve the lives of our patients through Patient Care, Education and Research. We have always been involved in academic activities and have a high level of interest in research.

Academic Medicine involves the entire body of NNI. Clinicians, scientists, nurses, allied health professionals, ancillary and administrative staff have a part to play in it. The introduction of the ACP is a major milestone in NNI’s journey of improving patient care and outcomes. With the formation of the Neuroscience ACP, we can now devote more resources to further achieve our mission of driving innovation in Care, Education and Research. The pursuit of our academic mission is primarily to improve patient care and to transform the delivery of care not only in Singapore but in the region.

About the role

As an integral part of Neuroscience ACP Secretariat, he/she will be supporting someof the following duties*:

*exact work portfolio will be regularly adjusted on a consultative manner, with consideration on individual capability, experience, personal interest and future aspiration

Grant Management

· Lead end-to-end grant management process, from grant application, budget management, to progress tracking and reporting

· Support on relevant legal matters such as contract management, MOU, etc.

· Provide support to strategic initiatives such as philanthropic engagements, external collaborations, etc.

Faculty Engagement and Development

· Facilitate faculty and non-faculty engagement and development

· Coordinate the end-to-end process for Academic Appointments, Promotions and Tenure

· Lead strategic outreach and mentorship programs

Drive Strategic Growth

· Drive growth of Neuroscience Innovation through initiatives such as culture building activities and events, strategic planning, program management, etc.

· Support the shaping and growth of Neuroscience Global Health

· Support adhoc strategic initiatives and special projects e.g. process improvements, digital transformation, etc.

WHO WE ARE LOOKING FOR:

Desirable attributes

· ‘People’ person: enjoy working with people of all background; open-minded

· Thrive in uncertainties: comfortable with being the ‘first person’ assigned to a strategic task, comfortable with setting Standard Operating Procedures (SOPs) vs. following available SOPs, prefer constantly evolving work vs. routine desk job

· Self-motivated: require minimal supervision, comfortable to proactively ask for support and guidance vs. expected to be told what to do

· Committed to drive positive change: aspire to contribute to the future of Healthcare, persistent in doing the right things

· Problem solver: goal oriented and view unforeseen challenges as an opportunity to learn and improve, resourceful and innovative

Skills required

• Bachelor degree with relevant working experience preferred (for more senior position); Entry-level candidates are welcome to apply (for entry-level position).
• Comfortable with technology; Proficient in digital tools such as Microsoft Office Suite, Adobe Suite, Tableau, Smartsheet and Canva highly preferred.
• Experience &/ certification in any of the following areas highly desirable: project management, change management, grant management, strategic planning, talent development, event planning, data analysis and visualisation

NTU Shared Services (NSS) is a centralized unit within Nanyang Technological University (NTU) that provides a wide range of administrative, operational, and support services to various departments and units within the university. Its primary goal is to streamline and optimize processes, enhance operational efficiency, and deliver high-quality services to support NTU's core mission of education and research.

The NSS Technical Support Executive is responsible for providing effective IT/AV technical support role, in relation to the generic desktop/ laptop PCs, mobile devices, Audio Visual (AV) equipment, as well as NTU campus software. This includes problem diagnosis, configuration, installation, and general troubleshooting of IT/AV systems and applications, adhering closely to the Service Levels Agreements (SLAs) and policies set by the organization.

Responsibilities:

• Provide on-site Level 1 & 2 Support in relation to IT/AV- related service disruptions at the Common Teaching Facilities (Lecture Theatres, Tutorial Rooms and Meeting Rooms), One Stop Tech Lounge and Schools/Faculties.

• Diagnose and troubleshoot IT/AV equipment faults and application errors, to restore service provision.

• Troubleshoot technical problems of low to medium complexity, resolution to resolve these incidents.

• Assist in replacing generic IT/AV equipment parts and peripheral components for servicing, as required, and liaising with multiple vendors.

• Provide IT/AV technical support as assigned, in response to ad-hoc manpower request from Local Units (including providing AV support for events, video conference/ meeting/ interview support).

• Respond to all technical emergencies raised by NSS Service Desk.

• Provide face to face IT support by appointment at One Stop Tech Lounge.

• Facilitate processing and tracking of other administrative activities.

• Document IT/AV related problems and resolution procedures in Knowledge Base for future reference.

• Maintain technical documentation related to configuration of IT/AV equipment and components.

• Carry out Asset management in accordance with NTU policy and procedures. Keep track of the IT/AV asset movements at the respective storeroom locations.

Requirements:

• Minimum GCE “A”-levels / Diploma in Information Technology with 2 years of relevant working experience

• Proficient in problem diagnostics and resolution, with the ability to work autonomously

• Good working knowledge on desktop operating systems including Windows 10 and above, Macintosh OS, and associated generic applications

• Working knowledge on other IT domains, including software, hardware, servers and network operations

• Working knowledge in handling/operations on audio/video equipment and its infrastructure

• Preferred experience on programming, ServiceNow, data integration and ITIL Certified

The School of Chemistry, Chemical Engineering and Biotechnology is seeking to hire a technical specialist to provide support to the Undergraduate teaching and research laboratory. The individual will be supporting on receiving store for the school. The individual will be also supporting maker’s lab in mechanical prototype design and fabrication. The individual will be assisting lab waste disposal, general maintenance and safety of lab and inventory management.

Responsibilities

Operation and maintenance of mechanical fabrication machine and other equipment.

• Taking proactive approach in understanding the students’ projects, and providing assistance, solution and troubleshooting
• Proposing and sourcing suitable mechanical machine and materials for the mechanical workshop
• Develop troubleshooting guide
• Develop user guide
• Provide hands-on training to end user

Manage and support other undergraduate lab e.g. Maker’s lab, fluid mechanics lab

• Design and prepare the mechanical parts, adaptors, connectors and tools for the process
• Preparing materials required for the lab before the class begins
• Providing technical assistance during lab sessions
• Conduct lab housekeeping

Goods Receiving and Inventory Management

• Provide analysis of the inventory for purchasing and budget projection
• Ensure inventories are properly kept e.g. items that are temperature sensitive to be kept in the freezer
• Ensure proper inventory management by updating inventory record once consumables, apparatus and solvents are received or distributed to users
• Receive goods from various deliveries and dispense goods to end user in a timely manner
• Timely purchase of inventories
• Maintain the housekeeping of the store

Proper and timely disposal of lab waste

• Handle and coordinate the different waste (e.g. chemical, biological, food) from various teaching and research lab for disposal
• Liaise with appointed waste collector vendor to dispose waste on timely manner
• Submission of the waste disposal list to NEA on a timely manner
• Maintain good housekeeping for the waste collection room

Maintenance of Lab, Safety and Exit Clearance

• Conduct regular lab inspections to ensure safety protocol is followed by users
• Assist in lab clearance ensuring controlled chemicals and reagents are returned as well as the general maintenance of the lab
• Perform any other duties as assigned by the reporting officer and school management.

Requirements

• Relevant Bachelor's Degree in science or engineering areas
• Adequate practical hands-on skills to handle lab scientific equipment operation and troubleshooting
• More than 2 years’ relevant experience in academic, research or industrial sector
• High level of safety awareness
• Able to work independently and effectively under pressure and fast paced environment
• Ability to multi-task
• Good situational awareness
• Effective communication
• Team player and good time management skills
• Self-discipline
• Positive attitude and hard-working
• Takes ownership
• Self-motivated and proactive

The School of Chemistry, Chemical Engineering and Biotechnology seeks a diverse and inclusive workforce and is committed to equality of opportunity. We welcome applications from all and recruit on the basis of merit, regardless of age, race, gender, religion, marital status and family responsibilities, or disability.