Total 3,367 sales support specialist job vacancies in Information Technology category in Singapore

Technical Sales Support | Aviation | Class 3 | Proficiency in Pivot Table / Excel Formulas / PowerPoint| Clementi

5 days, 8.30am- 6pm

Salary: $2500 -$4000

Location: Pandan Road (Clementi)

Job Description:

• Sales of Aviation cleaning chemicals
• Managing and maintaining relationship with Principal Account
• Service & maintain good customers’ relationship with existing accounts
• Managing in-direct sales channel & resellers under your account
• Opening of new accounts / exploring new business opportunities
• Handling customer’s enquiry & requirements
• Performing pricing analysis
• Inventory management
• Maintenance of customers’ database
• Delivery presentation at customers’ visits
• Weekly & monthly submission of sales report & sales plan
• Sales collection & credit payment
• Need to travel to overseas (APAC Region Countries) – business trip
• Ad-hoc duties as assigned

Requirements:

• Diploma in Sales & Marketing or equivalent
• Minimum 2-3 years’ corporate sales experience, preferably in Aviation Industry
• Has experience in cleaning chemicals for aircraft usage.
• Possesses Class 3 driving license with own vehicle
• Experience in Aviation Cleaning Chemicals Products as this role will need to be familiarise with the products as need to do Sales Demonstration. Otherwise, have sales experience in selling chemicals.
• Candidate will need to travel overseas often (APAC Region Countries)
• Proficiency in Microsoft Excel (Pivot Table, Excel Formulas), Microsoft PowerPoint

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

• Minimum 1 year relevant experience

• Provide timely and effective level 1 technical support for application-related incidents and service requests.

• Troubleshoot and resolve application issues, both independently and in collaboration with development teams.

• Research, resolve, respond to and document end user reported issues/inquiries.

• Monitor application performance, identify bottlenecks, and implement performance enhancements.

• Maintain documentation related to application configurations, troubleshooting procedures, and known issues.

Preferred Skillset:

• Oracle Database

• MySQL Database

• Jira

• Excel

about the company
Our client is a leader in genomic services and solutions. It offers a wide range of services including next-generation sequencing and bioinformatics analysis. With a global reach, the company focuses on innovation and collaboration to advance genomic research and healthcare applications.

about the job
As a Technical Specialist, you are required to,

• Work closely with the sales team to grasp customer requirements and devise tailored solutions that align with those needs.
• Offer technical knowledge and assistance at every stage of the sales journey, encompassing product showcases, technical talks, and customer discussions.
• Offer guidance and assistance to members of the sales team through training sessions and ongoing support.
• Collaborate closely with the product team to gain a comprehensive grasp of the capabilities and constraints of the product.

about the manager/team
You will be reporting to the technical specialist manager and working with a team of technical specialist.

skills and experience required

To be successful in this role, you must possess a Bachelor's Degree in the Molecular Biology or similar field with 2 years of experience in research focusing on NGS.

Capability to comprehend intricate technical ideas and articulate them clearly and succinctly.

Proficiency in Korean is required for effective communication with Korean stakeholders and customers from Korea.

To apply online please use the 'apply' function, Do note that only shortlisted candidates will be notified.

(EA: 94C3609/R22104572)

Roles and Responsibilities

1. Drives internal and 3rd party service provider/ vendor review meetings covering issues, performance, service improvements, quality and processes

2. Assist as Subject Matter Expert and drive organizational capability to effectively apply service operations and maintenance framework

3. Troubleshoot and resolution of service health issues and bring relevant parties to resolve impediments impacting service performance

4. Assist in blueprints for operational support material for disciplines of applications are concise and complete, covering (internal security and technology standards)

5. Organise system activities including planned maintenance events, system backup processes and disaster recovery drills

6. Provide guidance to the team to ensure the best support and best standarization of approaches possible for systems availability

7. Support and assist in high severity incidents and drive problem management meetings

8. Collaborate with multiple internal teams across disparate groups to restore services when incidents occurred, gather required experts to perform root cause analysis for problem resolution

9. Assist senior leaders in disaster recovery planning and activities

10. Perform troubleshooting, testing and baseline assessment in lower environment to check on operational issue reported by users prior to escalation to the next level for investigation

11. Support testing for Major Project enhancements or Change Requests if possible

12. Create, maintain, and ensure project documentations such as process documents, operations document, etc. are filed and keep up to date with proper versioning control

Requirement / Qualifications

1. Successful track record in enterprise application support, user and vendor liaison for small to mid-scale projects

2. Experience in assessment of requirements feasibility, functional and technical design, and involved in project life cycle

3. Strong analytical skills, self-motivated and ability to work independently

4. Strong competency in IT technologies covering operating systems, databases technologies, etc

5. Ability to establish and manage processes and practices through collaboration and the understanding of business

6. Ability to communicate effectively and collaborate with teams from other departments, hospital departments and/or vendors

7. Proficient in MS Office and basic understanding of Windows Servers and MS SQL/MySQL

8. Installation and setup of retail POS system experience will be an advantage

9. Able to provide support outside working hours. Support may be required during non-working hours or weekends/public holidays.

10. Experience in healthcare industry is added advantage

11. Degree in Computer Science, Computer Engineering or equivalent

Your role:

• provide front-line technical support to end users on a variety of technology issues
• support and monitor various business/IT applications, batch jobs and infrastructure components as part of an application support team providing coverage from multiple regions
• continually drive improvement to our service offering using data driven analytics, emphasizing opportunities for automation and robotics
• coordinate with multiple and varied teams to conduct and manage special events such as disaster recovery tests, infrastructure change weekends, Data Centre maintenance, and special event days
• ensure supportability and quality are maintained with the introduction of production changes
• incident Management: Incident investigation, diagnosis & resolution. Uphold high standards for timely issue resolution
• problem Management: Identification and managing tasks to both analyze incidents and implement preventative measures to avoid repeat occurrences and major incidents
• change Management: Change request review and approval, and support for production change deployment and events, including weekends coverage
• service Transition: Work with Application Development to ensure new projects are implemented in line with current standards and are ready for production, including applications that are moving to the Cloud
• service Improvement: Leveraging data driven analysis and metrics, partner with IT Infrastructure and Application Development to proactively improve and measure application serviceability, reliability, and scalability (efficiency first approach)
• knowledge Management: Maintain knowledge articles, such as support and disaster recovery procedures, to ensure that they are kept relevant and up to date
• batch Management: Resolve batch events and help identify opportunities for optimization and automation
• performance Monitoring & Enhancement

Your team:

You will be working for Application Support & Reliability AM in London, United Kingdom. We are aligned Do you have a knack for technology and interested in improving existing processes? Are you at your best when supporting others? Are you passionate about IT process automation using cutting edge tooling platforms? Have you supported large scale production systems?

Your expertise:

• ideally 8+ years of hands-on experience with support background across multiple operating systems
• knowledge of diverse technology solutions and services (networks, operating systems, infrastructure components, applications)
• knowledge of Microsoft Azure or related Cloud technologies, DevOps, Orchestration and automation (Automation Anywhere, IPcenter), Monitoring an instrumentation (Netcool, Moogsoft, AppDynamics, Splunk)
• understanding of Linus/ Windows Server, Scripting (SQL, PowerShell, Python) and Relational databases (Oracle/Sybase/MSSQL/PostgreSQL)

Job Description

• Industry/ Organization Type: Energy Equipment and Solution Provider
• Position Title: Technical Sales Manager (Telco/DC Power Solutions)
• Working Location: West (Nearest MRT: Clementi)
• Working Hours: 5 days (Mon to Fri: 8 am-5 pm or 9 am-6 pm)
• Salary Package: Up to SGD 5500 + Allowances + AWS + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Identify and pursue new business opportunities within the Telecom sector for DC power solutions in Singapore and neighbouring countries
• Cultivate and maintain relationships with key decision-makers and stakeholders
• Develop and implement effective sales strategies to achieve revenue targets
• Collaborate with the marketing team to create compelling sales materials
• Possess in-depth knowledge of DC power systems and their applications in the Telecom industry
• Conduct product presentations and demonstrations for potential clients
• Nurture and maintain strong relationships with existing clients to ensure customer satisfaction and repeat business
• Address customer inquiries and concerns promptly and professionally
• Stay informed about industry trends, competitor activities, and market dynamics
• Provide feedback to the product development team based on market insights
• Collaborate effectively with cross-functional teams, including marketing and technical support

APPLY NOW!!!

• Min. Diploma in Electrical or Electronic Engineering
• Min 3 years of working experience in Sales, specifically within the Telecom industry specializing in DC Power Solutions
• Proficient in Microsoft Office and CRM software

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66251 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Job Purpose and Impact

The Product Development Specialist I, will handle product development duties for the organization. In this role, you will provide outstanding technical advice and support to customers and field staff during and after the sale of scientific products, support senior staff and leaders for ideation and identify and implement technical solutions to meet business objectives.

Key Accountabilities

• Help build technical service partners to identify customer needs and translate these into new product development opportunities.
• Work with research and commercial brand to craft short and long term testing programs for experimental and commercial products and hybrids.
• ?Build scientific reports or datasheets detailing the organization's products and their applications.
• Monitor development throughout the season, collecting biological information and data from field and strip plots.
• Build and craft plot tours and provide product knowledge to assist in product and hybrid evaluation.
• Handle basic issues and problems under direct supervision, while escalating more complex issues to appropriate staff.
• Other duties as assigned

Minimum Qualifications

• Bachelor's degree in a related field or equivalent experience
• Other minimum qualifications may apply

Preferred Qualifications

• Master's degree
• Understanding of the application of analytical instrumentation principles, concepts, practices and standards
• Experience conducting continuous improvement events such as Kaizen, Six Sigma or Lean processes
• Experience working in a manufacturing environment
• Minimum of three year of related work experience in technical specialist / food application

Job Description

The Nutrition Support Service clinical coordinator provides the following care services:

• Care coordination, education and management of home parenteral nutrition (HPN) and enteral tube feeding.
• Clinical care and support to encourage full rehabilitation of patients on both HPN and enteral feeding under NSS and also responsible for coordinating their follow up care.
• Counselling to patients and their families on both home parenteral and enteral feeding process.
• Ordering and basic interpretation of diagnostic and laboratory tests
• Ordering appropriate treatments and non-pharmacologic therapies according to hospital protocols.
• Participate in data collection, research and community outreach activities

Job requirements:

• Degree in Nursing, Psychology, Life/Health Sciences; or
• Advanced Diploma in Nursing, Psychology, Life/Health Sciences with at least 1 year of relevant experience; or
• Diploma in Nursing, Psychology, Life/Health Sciences with at least 3 years of relevant experience;
• Proficient in Microsoft Word, Microsoft Power Point and Microsoft Excel
• Good verbal, written communication skills and interpersonal skills
• Prior experience in healthcare setting would be an added advantage
• A team-player capable of working with various stakeholders
• Strong interpersonal skills with initiative, pleasant disposition and ability to work independently
• Fully vaccinated against COVID-19

Our client is a leading German multinational company renowned for our excellence in forwarding services. As the Head of Sales for the Asia-Pacific (APAC) region, you will be a key architect in steering our sales strategy, ensuring growth, and optimizing profitability. Join us in this exciting journey as we continue to be a well-known forwarder globally.

Key Responsibilities:

• Lead and set the direction for the Regional Sales Team, aligning with budget objectives, emphasizing volume delivery, revenue growth, and gross profit optimization.
• Coach and drive the sales team to effectively sell and grow LSPP activities, encompassing supply chain, 4PL, and local products.
• Collaborate with the Regional Head and the Global Head of Sales to define and set targets for sales incentives, ensuring alignment with organizational goals.
• Actively monitor local customer satisfaction scores, including NPS, across various customer segments.
• Drive regional improvement initiatives to enhance customer satisfaction scores.
• Manage stakeholders across country, regional, and global functions, fostering positive relationships.
• Lead change initiatives in accordance with the overall company strategy.
• Facilitate best practice sharing across teams to drive continuous improvement.
• Actively provide input to product teams on product value propositions, ensuring alignment with customer needs.
• Contribute to business planning at headquarters on behalf of the APAC region.
• Build, develop, and grow an effective and engaged sales team, overseeing a span of control between 4 to 10 people of direct reports and functional reports.:Ensure succession plans are in place for key roles, including your own, to ensure business continuity.
• Manage regional engagement, ensuring a collaborative and inclusive work environment.

Qualifications:

• Possess at least a 15 years of experience in the relevant industry
• Proven leadership experience in sales, preferably in the logistics or freight forwarding industry.
• Expertise in LSPP activities, supply chain, and local product offerings.
• Track record of achieving sales targets and optimizing profitability.
• Strong stakeholder management skills with the ability to collaborate across functions and regions.
• Strategic thinker with the ability to lead change initiatives.

If you are a results-driven leader with a passion for sales excellence and team development, we invite you to apply and be a key contributor to our continued success in the dynamic APAC region.

Interested applicants please press apply now, or send your resume to [email protected]

Regret to inform you that only shortlisted candidates will be contacted by our consultant.

Align Recruitment Pte Ltd (20C0253)

Tee Siew Mei (Reg No: R1219651)

My client is a established leading provider in designs, builds and markets its semiconductor manufacturing equipment used in the production of integrated circuits which are widely used in industries such as consumer electronics, IT and communications, automotive, aerospace, healthcare and others. Its core capabilities are in providing high-end vision inspection and ultra-precision handling solutions for die-sorting, vision inspection and laser marking requirements under its proprietary brand.

• Position : Technical Support Engineer
• Working Hour : 5 days, Office hour
• Location : North (AMK)
• Remuneration : Attractive Remuneration and Bonus

Responsibilities:

• Support Set-up, troubleshooting and identify problems for onsite software issues / problems encountered.
• Provide support to FSEs for onsite software related matters.
• Review machines log files, machine configuration and related machine information to identify problems areas for software related matters.
• Liaise with Engineering Software team to clarify customers’ request, issues, problems that are identified.
• Create User request, SIR (Software Issue Report) and needed information for Engineering software team to understand the requirement as to provide correct solution.
• Support bench or machine test for new release software before onsite implementation.
• Provide technical training for FSEs / customers on Software related troubleshooting matters.
• Update and maintain all service-related documentation or reports in databases (e.g. customer feedback system) for effective recording, monitoring, and resolution for software issues.

Qualifications:

• Higher NITEC / ITC / Diploma in Electronics/Electrical Engineering
• Some experience in servicing automated / production equipment.
• Computer literate with C++ program knowledge
• Able to travel overseas at short notice

Next Step

• Interested applicants may email your resume to [email protected] with your latest updated resume
• Only shortlisted candidates will be contacted

MAIN RESPONSIBILITIES

Related to network services and infrastructure:

• Working on highly complex matters and assignments of large scope, impact, and importance.

• Working with professionals and management to identify opportunities for improvements in people, processes, and technology.

• Leading team members on the development of methods, techniques, and various analytical approaches.

• Guiding team members to solve significant problems/issues.

• Managing, monitoring, and maintenance of day-to-day activities to align with expected service levels.

• Performing routine and health maintenance.

• Managing upgrades & performance related activities.

• Identifying and correcting faults with services and infrastructure.

• Planning and execution of minor infrastructure moves, adds, changes, and disposals (IMACDs).

• Execution of business continuity tests.

• Oversight and support of all related service supplier and/or manufacturer activities.

• Proactive identification and resolution of issues before they affect service performance.

• Identifying any improvements that can improve service levels.

• Engaging in the problem management process.

• Technical peer review and approvals for all related changes.

• Support audit and compliance activities.

• Management and maintenance of related platforms.

• Ability to provide on-call support and extended working hours when called on and willingness to accept periodic rotation.

ACADEMIC AND EXPERIENCE REQUIREMENTS

The ideal candidate would meet all, or most of the below criteria:

· Bachelor’s degree in information technology, Computer Science, Engineering, or related field.

· At least 6-8 years relevant and practical experience in a network operations role.

· Extensive in-depth knowledge of network services and infrastructure.

· Vendor certifications not a requirement, proven practical experience preferred.

· Experience working in large/global enterprise IT with multiple distributed branch/campus sites.

· Experience of working within ITIL aligned Service Management organisation.

· Practical experience in managing, operating, and troubleshooting large enterprise wireless network deployments.

· Solid foundational knowledge of enterprise wireless concepts, wireless standards, authentication, policies, and access control.

· Experience in managing enterprise wireless networks that encompass wireless technologies from Cisco, Cisco Meraki, and Aruba.

· Knowledge and experience working with Cisco DNA Center and ISE.

Core Skill Set:

• Production Support.
• e Statement suite of applications, ServiceDelivery.
• MSSQL.
• Net Framework,IIS.
• Java, J2EE.
• Batch Scheduling and Monitoring.
• GIT, Devops.

Job Description:

• Technically competent in MS SQL,.Net framework,Java J2EE, Batch scheduling and monitoring (Control-M), Unix shell scripting, GIT, Devops
• Upto 7+ years of IT experience & 5+ years of application development/support
• Last 3 years of relevant experience in banking/financial servicesindustry
• Strong experience in banking/financial services industry.
• Demonstrable analytical skills with deep knowledge Production Support Environment.
• Incident,problem,andserviceOutagemanagement experience is Plus.
• Good Communication and Articulation Skills
• Able to work stand alone in recovery and in flexible timing.

Core Skill Set:

• OS: Unix/Linux platform/Window
• DB: MS-SQL and Oracle
• App/Webserver: WebLogic/IIS
• Middleware: MQ,Kafka,CD/SSH, JBOSS
• ProgrammingLanguage: Java,.NETshell script,PL/SQL

Job Description:

• Upto 9 years of IT experience & 5+ Years in banking/financial servicesindustry.
• Knowledge on Consumer Loans applications Is preferred.
• Possess good knowledge on 3tiers-architecture application to provide L2 support if required.
• Be able to understand the application architecture, and interfaces to upstream/downstream.
• Support day-to-day IT operations – production issueresolution. Analyse issue raised by users or reported by monitoring system.
• Perform impact analysis and suggest workaround solution for service recovery.
• Be able to specify the monitoring requirement and observing system abnormality ahead of time to prevent issues from happening.
• Be able to conduct application capacity planning and perform performance tuning.
• Be able to participate/conduct regular DR simulation/live DR exercise.
• Good interpersonal skills and capable to communicate with different work groups within internal IT, BU/Operations and externalvendors.

Responsibilities:

• Provide technical support and troubleshooting assistance to customers regarding refrigeration systems and equipment.
• Diagnose and resolve technical issues on-site visits.
• Collaborate with cross-functional teams to identify and implement solutions to customer problems.
• Provide training and guidance to customers on the operation and maintenance of refrigeration systems.
• Create and maintain documentation, including troubleshooting guides and technical manuals.
• Participate in product testing and evaluation to provide feedback for product improvement.
• Assist in the development and implementation of new products and features.
• Ensure customer satisfaction and provide excellent customer service.

Requirements:

• Bachelor's degree in Mechanical Engineering or related field.
• Prior experience in technical support or field service role within the refrigeration industry.
• Strong knowledge of refrigeration systems and equipment.
• Excellent communication and problem-solving skills.
• Ability to work independently and as part of a team.
• Willingness to travel as required.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Our client is a local company in Scientific and Medical industry. Due to their current expansion plan, they are looking for a Application Specialist to join their Sales Team, in hopes of developing the current high performing team. They are located in the Central area – easily accessible.

Duties of Application Specialist:

• Providing exceptional on-site application support to customers.
• Assisting sales personnel throughout the sales cycle with product knowledge and applications.
• Conducting product demonstrations and engaging in technical discussions.
• Proposing comprehensive solutions in relevant fields.
• Conducting application training, including technology presentations and hands-on sessions.
• Offering troubleshooting assistance for instruments, software, reagents, and experimental designs.
• Organizing user meetings, workshops, and seminars to update customers on products and support.
• Analyzing customer needs and matching them with appropriate products through scientific discussions.
• Connecting and integrating available or customized technologies to cater to customer requirements.
• Collaborating with the sales team to achieve collective growth targets.
• Preparing technical documents and reports for effective communication.
• Managing the demo lab and maintaining good laboratory practices.

Requirements:

• Master / PhD in Life Sciences or related disciplines
• 2 years of experience in operating and troubleshooting scientific equipment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is one of the leading technology service provider in Industrial Machinery Manufacturing. Due to business needs, they are now recruiting a Technical Sales Engineer to be part of their Sales Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of Technical Sales Engineer:

• Manage and grow a portfolio of accounts using effective account management processes.
• Collaborate with the Technical Support Team to identify and provide solutions to meet customer needs.
• Identify sales opportunities with new and existing clients and update them on service offerings.
• Draft proposals, coordinate processes, and ensure high levels of customer satisfaction.
• Investigate and resolve customer complaints, providing recommendations for solutions.
• Conduct regular service reviews with customers and operations team.
• Understand customer needs and market trends to determine pricing and sales strategies.
• Prepare and review contract terms and conditions.
• Deliver presentations of proposals to customers.
• Perform other relevant duties as assigned.

Requirements:

• Diploma in Engineering
• 2 years of relevant sales experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

• Perform pre- and post-sales technical support to customers.
• Provide support to the sales staff in technical presentations.
• Evaluate and establish a vision system performance specification.

Requirements:

• Diploma in any Engineering field
• At least 2 years of experience in field servicing and semiconductor industry.
• Able to troubleshoot electronics hardware system, PC hardware, OS and networking.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

We are looking for Business Analysts to join our team - we will work together to design, implement and deliver mission-critical web and mobile applications for our clients. It is imperative that our software applications are designed to be robust, secure and future proof, especially given our portfolio of customers. We would like to tap on your experience, knowledge and resourcefulness to deliver world-class solutions for our clients.

Responsibilities

• Work as a key member of the project team to ensure the project maintenance and enhancement are smooth and successful.
• Collaborate with client stakeholders (IT team and business owners) and internal stakeholders (project management, business management, development and quality assurance).
• Analyze and synthesize business requirements; and build suitable business cases and generate client/business needs through human-centric, visual methods for maintenance project(s).
• Analyze the impacts of requested changes, and conceptualise and recommend appropriate solutions that continuously address changing business needs.
• Evaluate and recommend suitable technology for software enhancement while aligning with the company’s and client’s technology directions, including Tech Stack, cloud-based, enterprise architecture and modernization of legacy systems.
• Conceptualize business processes and present it visually using workflow diagrams and slide decks to effectively communicate complex ideas and concepts.
• Develop user stories, functional/technical specifications and acceptance criteria.
• Document and present findings in the form of workflow diagrams, specifications and other project specific documentation.
• Manage the project timeline, plan and prioritise tasks.
• Support the software enhancement cycle to ensure smooth deployment, adoption and operations.
• Create informative, actionable and repeatable reporting that effectively presents progress and status of different aspects of the project to different stakeholders.
• Identify new opportunities for the company’s digital transformation.

Requirements

• Diploma/Degree in Computer Science, Infocomm Technology, Computer or Electronics Engineering with excellent academic records or outstanding professional or personal achievement.
• Minimum 4 years of proven experience as a Business Analyst in a software delivery project, with a focus on maintenance projects with Agile Methodology in the software industry.
• Prior relevant experiences e.g Business Analysis, Project Management, IT business analysis, application solutioning design and testing.
• Excellent analytical, conceptualisation and problem-solving skills.
• Excellent verbal and written communication skills with the ability to pitch ideas.
• Strong influencing and people management skills.
• Ability of visualizing workflows and translating them into digital mediums e.g. Word, PowerPoint, and Excel.
• Meticulous and detail oriented with excellent documentation skills.
• A driven and motivated personality with aptitude for analysis.
• Strong and avid interest in web and mobile applications.
• Being a pro-active, self-motivated and resourceful team member with good tech/digital knowledge.

The following would be a “plus”

• Prior experience in managing multiple maintenance projects simultaneously.
• Knowledge or experience in implementing projects in at least one of the following areas - Data Analytics, Agile Methodologies, Cloud, Internet and Mobile Technologies, Customer Relationship Management, Knowledge Management and Service Design.
• Business Analysis certification, e.g. Certified Business Analysis Professional (CBAP).

We seek your understanding that only shortlisted candidates will be notified.

Key Responsibilities:

• Converting the area into a sales force that is value- and solution-based and uses a reliable, repeatable process
• Strong commercial talent is attracted to and retained by a motivating leader. assembling a high-performing team with roles and responsibilities that are well defined, supported by OKRs and metrics to encourage the proper actions and results. the capacity to take the lead.
• In order to drive OKRs and overperformance, data-driven decision making from structured reporting and forecasting is essential. Salesforce and MI experience is also required. Promoting sales hygiene is essential.
• Target-driven, carrying out a very clear plan, and constantly searching the area for opportunities. exceeding goals every quarter, every month, and every year
• To promote shared success, all departments must collaborate harmoniously, productively, and dynamically, with a focus on marketing, product, and customer success.

Qualifications:

• Culturally aware and having experience leading teams across borders in a company with a worldwide clientele
• Expert grasp of a successful repeatable value-based sales process e.g. Miller Heiman, SPIN, MEDDIC, etc. demonstrated ability to successfully integrate this across several organisations
• Experience gained from working for a fast-growing company with a track record of annual growth of at least 20%
• Expertise working closely with the Customer Success Team to maintain current business at a 95% retention rate
• Freedom to travel. It is expected that travel will be necessary to improve performance because the area has several offices and national managers.
• Outstanding interpersonal abilities, seasoned presentation abilities, and exceptional Microsoft Office proficiency
• High standards of integrity, based on ethics and principles; dedicated to the company's success and willing to go above and beyond to do what is right, even when it is tough and personally taxing. treats everyone equally and consistently, regardless of their position within the company
• High emotional intelligence, little ego, and self-assurance
• Transparent, adaptable, and resilient. ability to adapt to uncertainty, inventive, creative, and coachable

Responsibilities :

• Handling technical support cases on-site or through phone, Whatsapp and email
• Responsible for carrying out on-site installation and commissioning, troubleshooting, repair and maintenance.
• Escalation and liaising with Vendors on reported technical-related cases.
• Conduct training or demonstrations to clients or users.
• Internal product repair and training

Qualification :

• Min Diploma in Electrical/Electronic Engineering or IT related.
• 2 years relevant experience
• Good presentation and written communication skills
• Customer service oriented, positive attitude

IT Application Executive - 1st Level Desktop support for end users [3770]

Location: East, Defu Lane

Working Days: Monday - Friday

Working hours : 8:30am -5:30pm

Salary : $2500 - $3000

Responsibilities

Key Responsibilites

• Assist in defining functional requirements for on-going system maintenance and future functionality.
• Provide 1st Level Desktop support for end users to trouble-shooting/resolve desktop PC/laptop problems (Software and Hardware related) and related peripherals issues (Printers, Scanners, POS, Mobile App Devices, IP/Digital Phone systems, Door Access, CCTV)
• Support for gathering, software analysis, design, development, unit testing and system integration for new projects and enhancement requests.
• To maintain and support mobile apps and websites and order portal
• Work with Application Vendor/Consultant to create and maintain design specification, documentation, and configuration.
• Work in a team to support ERP and Apps.
• Work closely with incumbent Application Vendor for enhancement and future developments.
• Perform testing and execute implementation in accordance to business operations procedures.
• Handle the project deliverables and co-ordinate with internal stakeholders and liase with external vendor to support project deliverables.
• Provide support to business operations and resolve issues during UAT testing and production roll out of projects.
• Coordinate and provide End User Training for existing application and new applications.

Interested Personal kindly contact WhatsApp :+65 8833 7969(Lydia)

OR

Email to : [email protected]

Lydia Chieng Zhi Yee Reg No: R1988890

The Supreme HR Advisory Pte Ltd EA No: 14C7279

About the role: We are seeking a highly skilled and experienced Healthcare Software & Apps Deployment Specialist to join our Global Transformation Company. In this role, you will be responsible for the successful deployment and implementation of software and applications across our client’s organization.

As a Software & Apps Deployment Specialist, you will work closely with the IT department and various healthcare providers to ensure the smooth integration of new software and applications, troubleshoot any issues that may arise, and train end-users throughout the organization. This role requires strong technical knowledge, excellent communication skills, and the ability to adapt to changing technology trends in the healthcare industry.

Responsibilities:

• Coordinate all aspects of software and application deployment, including installation, configuration, testing, and documentation.
• Conduct thorough analysis of software requirements and develop implementation plans.
• Collaborate with IT department and other stakeholders to define project scope, objectives, and timelines.
• Manage and resolve any issues or roadblocks that may arise during the deployment process.
• Create and maintain technical documentation and user manuals for software and applications.
• Train end-users on new software and applications, providing ongoing support and assistance as needed.
• Stay up-to-date with the latest trends and advancements in software deployment and healthcare technology.

Qualifications & Experience:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Proven experience in software deployment, preferably in a healthcare or hospital setting.
• Strong technical knowledge of operating systems, networks, and software development.
• Excellent problem-solving and troubleshooting skills.
• Ability to work independently and prioritize tasks in a fast-paced environment.
• Exceptional communication and interpersonal skills.
• Attention to detail and strong organizational skills.
• Certification in relevant software or applications preferred.

Skills:

• Outstanding interpersonal and communication skills.
• Strong planning, organization, and time management skills.
• Proficiency in Clinical Information Systems
• Demonstrable success in stakeholder interactions, delivering aligned solutions.
• Familiarity with clinical environments and terminology.
• Strong values of integrity, commitment, and self-improvement.
• A methodical, thorough yet flexible approach.
• Process-driven mindset.

Responsibilities:

• Engage and collaborate with stakeholders such as government agencies, grassroots, and community-based organizations to raise awareness of mental health
• Conduct mental health screening to identify those who are at-risk/diagnosed with mental health conditions and connect them with the right services for early diagnosis and treatment
• Provide basic emotional and cognitive support to clients with mental health issues and/or their caregivers and link them up with relevant services based on their needs
• Ensure proper maintenance of case documentation and timely submission of reports to external parties
• Manage volunteers to support outreach events and conduct activities when necessary
• Establish and support the run of a caregiver support group

Requirements:

• Degree Holder preferably with some social service experience
• Passionate to work in the mental health sector and community services
• Preferably able to converse in Malay or dialect as there is a high proportion of Malay and dialect-speaking clients
• Excellent communication skills and interpersonal skills
• A team player who can also work independently
• Detail-oriented in keeping proper documentation
• This position is on a contract basis

Work Location: Teck Whye/ Yew Tee

Interested applicants are to submit their resume to [email protected]. Please visit www.fycs.org for more details.

About the Job

Working closely with customers on assigned projects as a Software Implementation Lead and ensure end-end project delivery. Our ideal candidate will be quick to grasp new projects and solutions and pull together required resources. The Implementation Specialist will be expected to manage multiple projects at the same time without losing focus and quality. Expected to show great orientation to details, precision, and strong follow up to be a successful Implementation Specialist. The Implementation Specialist will be involved in every phase of our projects including initiation, design, implementation, acceptance testing, going live and project closure. Identifying and evaluating relevant technology solutions to solve business problems, exploit opportunities and drive forward continuous improvements. Assuring the realisation of business benefits.

Technical Skills and Experience Requirement

• Minimum of 2 years prior Development/Support experience would be preferred.

• Development and/or implementation experience with .NET, C#, VB.NET, Webservices,

• Code deployment experience with Web Application Servers

• Deployment of applications on Microsoft IIS would be preferred.

• Knowledge / working and troubleshooting experience with DB systems like Oracle, MSSQL

• Support experience with windows servers

• Working experience on UNIX, LINUX systems will be added advantage

Specific Responsibilities (not limited to)

• Coordinate and manage Client’s implementation by monitoring deliverables and progress through continuous communication

• Document functional specification document and participate in requirement walk through sessions

• Act as a liaison between customer IT team and our development team and help the development team with relevant information about customer SIT/UAT/Production server architecture to help the development team proceed with development accordingly

• Deploy the code packages sent by the development team on the customer environment and complete all configuration based on the release notes/product guide documents

• Completing various setup, configuration, and activation tasks

• Expediting resolution to clients

• Perform testing on the package received from the development team, troubleshoot, solve configuration issues, coordinate to the

Soft Skills Requirement

• Ability to identify, troubleshoot, educate and resolve issues

• Ability to adapt to changes and manage multiple projects

• Ability to communicate clearly (both written and spoken) with experienced IT peers or inexperienced customers

• Experience with common applications (Word, Excel, PowerPoint)

• Ability to establish credibility with clients based on industry, product, and technology knowledge

• Comfortable communicating and submitting reports to all levels of management

• Strong planning, organization, and reporting skills

• Proven emotional intelligence, reasoning and facilitation abilities

• Good time management skill

• Overall 10+ years of experience in IT End User Support domain.
• Previous experience of Team Lead / Tech Lead position for at least 5 Years.
• Deep understanding of End User Computing environment including Networking and Security.
• Critical thinking ability and solution minded.
• Provide technical and thoughtful leadership to End User On-Site Support team.
• Manage daily activity of On-Site Support Team to ensure the smooth functioning of IT Support operation.
• Provide mentoring, assistance and feedback to the team on all technical matters and team deliverables.
• Monitor and evaluate IT staff progress, assist with training, set goals, and ensure overall user satisfaction.
• Participate in discussions with customers to crystallize business requirements and change requests.
• Proven verbal and written professional communication in English.