Total 3,397 sales support specialist job vacancies in Information Technology category in Singapore

• be the primary technical contact for customers
• Assist customers in the repair and maintenance activities, but also with providing spare parts and associate services
• identify and translate customers’ requests ;
• handle technical incidents and establish reports (troubleshooting, expertise, gathering useful information for analysis
• Guarantee, when necessary, the proper processing of offers : spare parts, onsite interventions and repairs.
• Coordinate onsite interventions actions and ensure an ongoing communication to the customer.
• provide technical assistance to the Repairs Department and Field Service Technicians + Business Centers ;
• Occasionally promote to customers Company’s technical training sessions and sales of spare parts and repairs ;
• Initiate, together with the appropriate stakeholders, the implementation of corrective actions that arose from customer complaints/claims.
• be the technical interface within Company’s departments, such as Engineering, Purchasing, Sales, Production, Global Service and customers
• identify potential sales opportunities and forward the information to the sales teams.
• Identify the spare parts needed for Sales team to quote to customer
• Recommend spare parts needed for regular maintenance/during troubleshooting
• Acts as last form of technical checks to make sure the spares quoted is according to customer’s requirement
• curb warranty costs.
• be responsible for the collection of outstanding payments for the Customer Service department
• maintain proper records of interaction with customers within the CRM tool
• control offers and order confirmation as per applicable procedures

To be our next Technical Support Engineer you will :

• Have 3 to 5 years of experience in Mechanical Engineering. Marine engineering with mechanical knowledge will also be considered.
• Be service oriented and customer focused,
• Be safety conscious,
• Be autonomous, rigorous in your work, organize and be able to work under pressure.
• Be willing to travel if needed.

Technical & Application Support

• Mon to Fri 9am to 6pm + OT depends on project
• Bukit Batok

Requirements

• With M&E or E&E or E&I background.

Role description

• Provide technical support, maintenance and servicing/repairing of equipment, instruments, and systems at site.
• Perform on-site installation and setup of equipment and systems with strong competent skills.
• Assist devices checking, technical demo, testing & training for customers.
• Checking technical specification, documentation and drawings plus prewire.
• Understand application process flow, to provide service to users by promptly responding to their queries, with necessary evaluation and prioritization.

Interested applicants may choose to apply / Contact me your updated resume for our consultant to find you a suitable oppurtunities

Contact Number : +65 90839650

LIM JUN SHENG Reg No: R22104301

The Supreme HR Advisory Pte Ltd EA No: 14c7279

The Opportunity

• Work with a well-established corporate and investment bank
• Working Hour: Rotating shift: Monday – Friday (9am – 6pm; 3.30pm – 1am)
• Location: Central

The Talent

• Bachelor's degree or higher in Computer Science or related field, or equivalent work experience in the industry. Certification in trade finance or IT will be an advantage.
• Minimum of 1 year of experience in supporting or developing applications for trade finance products such as documentary credits/collections and guarantees.
• Able to perform rotating shift between ASIA and EMEA time
• Strong analytical, logical and problem-solving skills with the ability to understand business processes and workflows of trade finance.
• Ability to multi-task and work independently with minimal supervision and adhere to IT production and deployment standards.

The Job

• You will be responsible for providing technical and functional support to a range of Corporate IT and Security applications related to trade finance. Your main duties will include:
• Communicating with end-users through phone, chat, email, or a ticketing system and addressing their issues or requests.
• Analyzing and managing incidents/problems/requests from users and escalating them to the appropriate level if needed.
• Collaborating with cross-functional teams to troubleshoot and resolve technical issues efficiently and effectively.
• Customizing the application, developing document templates and advices according to the business needs and specifications.
• Supervising and monitoring daily and monthly jobs and ensuring their successful completion.
• Processing and issuing daily, weekly and monthly reports on data and tickets.
• Working in shifting schedules (ASIA and EMEA) to provide 24/7 support coverage.

Next Steps

Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, expected package and reason for leaving.)

To apply online, please click on the link and contact us to follow-up. Alternatively, please send your resume to [email protected].

All shortlisted candidates will be contacted. All the best!

Tescom Singapore is looking for a great Application Support Engineer

This is an attractive and rewarding opportunity for the role of application support engineer to join a team of support engineers to cover a collection of critical applications for a global user base.

Main Responsibilities:

• Provide Level 1, Level 2, and Level 3 application production support services.

• Analyse, and resolve incident tickets through a pre-defined workflow and ticketing tool.

• Meet service level agreements (SLAs) for response time and resolution time.

• Apply technical skills in .NET C#, SQL and JavaScript in resolving incident tickets.

• Able to work shifts.

Experience:

• Minimum 2 years relevant experience working in an application production support team.

• Minimum 2 years work experience in software development and coding in .NET, C#, SQL

and JavaScript.

• ITIL foundation certification (good to have)

Mon to Fri 9am to 6pm + OT depends on project

$2500 to $3500 before bonuses and commission

Bukit Batok Cres

Requirements

• With M&E or E&E or E&I background.

Role description

• Provide technical support, maintenance and servicing / repairing of equipment, instruments, and systems at site.
• Perform on-site installation and setup of equipment and systems with strong competent skills.
• Assist devices checking, technical demo, testing & training for customers.
• Checking technical specification, documentation and drawings plus prewire.
• Understand application process flow, to provide service to users by promptly responding to their queries, with necessary evaluation and prioritization.

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

PRODUCT AREA

When our millions of advertisers and publishers are happy, so are we! Our Google Customer Solutions (GCS) team of entrepreneurial, enthusiastic and client-focused members are the "human face" of Google, helping entrepreneurs both individually and broadly build their online presence and grow their businesses. We are dedicated to growing the unique needs of advertising companies. Our teams of strategists, analysts, advisers and support specialists collaborate closely to spot and analyze customer needs and trends. In collaboration, we create and implement business plans broadly for all types of businesses.

JOB DESCRIPTION

As the Sales Director for the App Developer segment APAC, you will lead a diverse team that engages with large, medium and small App Developers to help them grow their user base. Our APAC Apps business represents one of the fastest growing, most diverse, and dynamic parts of Google. The App Developer sales team has big ambitions and global reach. You will work with the next generation of mobile-first businesses and drive change to accelerate Google’s position in the fast-growing and strategic business of app install and engagement. Your interest in sales and the digital economy and your entrepreneurial drive enables these relatively new advertisers to expand their businesses with Google's latest advertising products and solutions. Your understanding of the app ecosystem across iOS and Android combined with your commercial acumen shape how new and existing businesses grow. Using your effective communication skills, you are the face of Google to the external audience, to a large portfolio of clients (Large and Small) whose needs you listen to, and help define the vision and strategy for how their products and services can reach millions of users. You will also play a pivotal role across the Global App Developer leadership team in addition to collaborating with leaders in product, sales operations, APAC sales leadership, and in-country teams to ensure we are building a robust business.

Qualifications

JOB RESPONSIBILITIES

• Set high-level priorities within the team to appropriately engage clients across your book of business. Consistently deliver against assigned quota and strategic objectives.
• Work with the Global Apps Solutions Specialists, Product management, Eng teams to define key APAC opportunities across Google’s suite of app install products.
• Collaborate with strategy and ops stakeholders to ensure alignment and assess APAC go-to-market needs.
• Analyze data trends and client performance, develop solid strategic sales plans, and prepare and conduct strategic pitches and sales presentations. Serve as an evangelist at targeted events and conferences.

MINIMUM QUALIFICATIONS

• BA/BS degree or equivalent practical experience.
• Experience in mobile, advertising sales, account management and/or client services.

PREFERRED QUALIFICATIONS

• Experience leading teams across different product areas
• Experience building strong relationships with senior, cross-functional stakeholders
• Experience leading large highly motivated sales team to sustain the entrepreneurial culture
• Track record of effective sales/operations management and strategic planning
• Excellent communication and facilitation skills

This position play a crucial role in ensuring that customers derive maximum value from a product or service, ultimately fostering long-term satisfaction and loyalty. Their responsibilities typically include:

Customer Support: Serve as a primary point of contact for customers, addressing inquiries, troubleshooting issues, and providing technical assistance promptly and effectively.

Product Training: Provide training sessions & educate customers on how to effectively use the product or service to maximize its value.

Onboarding: Guide new customers through the initial setup and implementation process, ensuring a smooth transition onto the product or service.

Cross-functional Collaboration: Work together with teams across the organization, including sales, marketing, product development, and support, to ensure a unified and positive customer experience

Requirement :

-1-2 year experience in IT online software support & trouble shooting

- Entry level independent person that understand basic HR payroll or CPF concept can try as training will be provided

Mon-Fri, 830am-6pm + Incebtive

Travel in APAC country with the team

Job Descriptions:

• Conduct sales of aviation cleaning chemicals.
• Travel to APAC country with the team for customer visit.
• Maintain and nurture relationships with principal accounts.
• Foster positive customer relationships with existing accounts.
• Manage indirect sales channels and resellers within assigned accounts.
• Identify and pursue opportunities for new account acquisition.
• Address customer inquiries and fulfil their requirements efficiently.
• Place and oversee orders with attention to timelines
• Analyse pricing to ensure competitiveness.
• Manage inventory levels to meet demand effectively.
• Update and maintain the customer database.
• Deliver presentations during customer visit
• Utilize Auto Count to generate sales data and management reports.
• Submit sales reports and plans on a weekly and monthly basis.
• Prepare invoices and coordinate delivery schedules.
• Coordinate with the warehouse for stock picking.
• Prepare essential export documents, such as packing lists and weight/volume calculations.
• Perform additional duties as assigned on an ad-hoc basis.

Job Requirements:

• Possess at least a Diploma.
• Ideally have sales experience in both B2B and B2C sectors.
• Strong presentation and sales skills.
• Ability to confidently showcase the company's portfolio to customers.
• Ability to travel in APAC country with the team

Responsibilities:

• Regularly visit new and existing clients
• Increase client base through cold calling and industry expansion
• Examine and investigate emerging industries
• Offer clients post-purchase assistance
• Communicate with vendors for project sales
• Conduct a fundamental spray demonstration in the testing facility

Requirements:

• Min Nitec in Mechanical, Chemical, Mechatronic or it’s equivalent
• At least one year related outdoor technical sales experience
• Previous sales experience in fluid control products is an added advantage
• Good interpersonal skills

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

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Role: Application Development and Support

Job Requisition Number: JR30458

Job Level: 6 – 9 years of relevant experience (L3)

Location: Singapore

Key Skills: AMH, Swift, Unix, Oraclem MQ and Java

Job Objectives

Application Development is responsible for the development, modification, maintenance, and support of all applications for the firm, including both internal and external products. The Application Development focus specializes in planning, designing, and developing software systems (e.g., middleware, legacy, mainframe) and applications. Developers design, code, test, debug, and document program requirements, working with architects, product managers, and end-users in the development and enhancement of applications.

The Technology function is responsible for activities related to the strategic direction and control of all information systems and technology capabilities, both internally and externally. Includes system design and programming, network planning, budget planning, database management, and computer operations.

Key Responsibilities

Analyse business requirements and create technical design documents that are in accordance with the company's architecture standards.

Documenting design decisions, components and keep the knowledge base.

Develop the code and provide hands on engineering expertise to the development teams

Manage UAT User Queries & coordinate UAT Activities so that UAT can be completed timely.

Ensures that expected application performance levels are achieved.

Perform unit and system testing of application code as well as execution of implementation activities.

Record and track defects uncovered during the execution of tests and escalated the issues status to project management and updated Teams on items of impact and participate in resolution; design retest cases/scripts/data to retest.

Review the code developed by Vendor, enhance the system & performance Involves in performance enhancement analysis.

Key Requirements (Must Have)

SWIFT/AMH, Banking Experience with Technical proficiency

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Responsibilities:

• Proactively generate new business opportunities and manage sales for data center-related project works, including Fit-Out and A&A Works.
• Identify and cultivate new business leads to meet or exceed sales targets, understanding market trends and customer requirements.
• Lead and mentor sales team members to enhance sales performance and revenue generation.
• Travel as needed to engage with clients, planning and executing strategic sales plans to convert prospects into customers.
• Manage the entire sales cycle, from initial contact and proposal preparation to contract fulfilment, ensuring timely and effective closing of sales.
• Collaborate closely with technical teams to ensure accurate project specifications and delivery in line with sales agreements.
• Monitor and report on sales activities and project progress to senior management, aiming for continuous performance improvement.
• Maintain regular communication with clients, providing updates and ensuring customer satisfaction throughout the project lifecycle.

Requirements:

• A degree or diploma in Building Services, Mechanical, Electrical Engineering, or a related field, with at least 2 years of sales experience in an M&E or IT environment.
• Demonstrated project management experience, particularly in live data center environments, with a strong understanding of M&E systems and proficiency in AutoCAD.
• Exceptional communication skills, capable of leading project teams and interacting effectively with both internal teams and external clients.
• Commitment to ensuring project timelines are met, with the ability to produce detailed project reports and conduct regular update meetings with clients.
• Experience with IST procedures is preferred, along with a resourceful, problem-solving approach and a commitment to achieving sales and project goals.

Tyson Jay Recruitment Pte Ltd | EA License No.: 16C7954

Ivan Lim | EA Personnel No.: R1109856

Responsibilities:

• Close collaboration with the sales department
• Communicating with interested parties to fully grasp the projects' technical specifications
• Providing estimates and offering clients technical support
• Developing system designs and schematics ready for submission to tenders

Requirements:

• Min Diploma in electrical engineering, electronic engineering, or a similar field is required
• At least one year of related experience
• Good communication skills
• Familiar with Microsoft Office tools

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us

Looking for a candidate with Pricing experience (especially in airfreight)

Job Summary:

Salary: Basic up to $4500 + AWS + VB

Time: Monday to Friday 9.30am to 6.00pm
Saturday WFH 9.30am to 1.00pm

Location: Newton

Responsibilities:

• Assess and define Electronic Data Interchange (EDI) requirements for both clients and internal teams, addressing their needs and challenges to facilitate efficient information exchange.
• Monitor and troubleshoot EDI transactions, promptly identifying and resolving errors or discrepancies to maintain seamless data flow.
• Offer product and technical assistance to customers and internal staff regarding EDI guidelines and functionalities.
• Conduct testing, maintenance, and troubleshooting on EDI/B2B applications, escalating unresolved technical issues to the Manager or relevant business teams.
• Source vendor and partner rates (e.g., ocean freight, air freight, handling charges, etc.).
• Compile rates in Excel spreadsheets.
• Format spreadsheets for easy reference, incorporating features like filters.
• Generate and interpret trend analyses.
• Assist in preparing quotation proposals, RFQs/bids, and other relevant documentation.

Job Requirement：

• Proven experience working as an EDI Analyst or in a similar role.
• Solid understanding of business processes and workflows, particularly in supply chain, logistics
• Experience in Cargowise EDI
• Strong attention to detail and accuracy, with the ability to handle large volumes of data and ensure data integrity.
• Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams and external partners.
• Ability to prioritize and manage multiple tasks simultaneously, while meeting tight deadlines

Please submit your updated resume by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform you that only shortlisted candidates would be notified.

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Lee Wai Yin | EA Personnel No.: R23116005

OBJECTIVE:

§ To exponentially grow IDEX Energy business in SEA by

o Providing highly skilled technical support, service and training to customers related to the various products and applications.

o Resolving the complex technical support issues in all applications within the markets.

SPECIFIC ACCOUNTABILITIES:

§ Develop technical relationships with distributors and end-users. Develop a deeper understanding of common failures and typical commissioning support required. Be proficient in handling technical enquiries both pre-sales and post sales.

§ Provide technical support for customers, including repairs and calibrations of equipment. Troubleshoot equipment and system failures. Provide on-site service and training as required.

§ Continued to develop high level business relationships with and cater to the needs of all customers with focus on 80 customers.

§ Assist as needed with daily departmental responsibilities and tasks and ensure technical support/customer follow up are at the forefront focus.

§ Document customer complaints and follow problems through to resolution while ensuring root cause analysis provides appropriate sustainable countermeasure(s).

§ Follow all Energy department and corporate policies, procedures and instructions. Be knowledgeable on safety procedures around the handling of hazardous materials.

§ Any other tasks or duties as assigned by the Manager.

Education Level, Specialized knowledge and experience, Training/Certifications:

· Degree in mechanical, electrical or Instrumentation or related.

· At least 5 years of experience in Flow measurement & related technologies/solutions.

· Regional experience in SEA

Skills and Competencies Requirements:

· Relentless drive for results with a bias for action

· Strong analytical and problem-solving skills

· Highly customer focused with excellent verbal and written communication skills.

· Listens and accepts criticism well

· Solid cross functional influence skills

· Strong learning agility

· Highly customer focused with patience and sympathy for complex customer situations.

· Ability to work afterhours and on short notice as required in order to meet customer needs.

Job summary

Opportunity for candidates who have 5 years relevant experiences in network security to perform a pre-sales role managing large scale projects.

Key selling points

• Singaporeans only (for security clearances)
• Growing System Integrator

Responsibilities

• Account Management with Key Customers
• Partnership Management with Key Vendors
• Technical Proposal Writing for RFI/Proposal, RFP, Tender
• Perform Technical Discussion and Presentation
• Perform Proof of Concept
• Writing of Technical Proposal to Enhance Current Systems for Customers
• Design Turn-key Enterprise Solutions
• Collaborate with Pre-sales from Various Expertise for Comprehensive Solutions
• Strategize with Sales Team on Solution Design
• Stay Updated with Latest Technology Trends in the Industry
• Undertake Any Other Duties or Projects Assigned

Requirements

• Bachelor's Degree in Computer Science/Engineering or Equivalent
• 5 Years of Relevant Work Experience in Network Security and Infrastructure Implementation
• Strong Technical Experience in Architecture Design, Including SOA Architecture, Security, Best Practices, and Emerging Trends
• Experience in Turn-key Development, Implementation, and Maintenance of Large-scale, Multi-platform, Multi-vendor Systems in IT and Engineering Domains
• Good Presentation, Communication, Negotiation, Interpersonal Skills, and Customer-Service Orientation
• Possession of 1 or More Professional Certifications Such as CISSP, CCSP, ITIL, PMP, MCSD, MCSE, VCP & CCIA Advantageous

To Apply

If you're interested in this role, click 'apply now'
All Applications will be treated will with strictest confidence.
Samuel Tse
Senior Consultant - Technology
Gateway Search
DID:+65 6727 6129
www.gateway-search.com
EA Licence No: 19C9807 | Registration No: R1223789

• Diploma/Degree in IT/Computer Science.
• Strong technical knowledge and minimum 2 years of relevant Technical/Application Support experience on multi technology platforms.
• Proficient with SQL queries, preferably on Oracle or MySQL.
• Experience in troubleshooting on Solaris/Linux.
• Experience in hosting platform include but not limited to Tomcat, JBoss, IBM Websphere/WebLogic is a plus.
• Proficiency in troubleshooting application issues, performing log analysis, and using monitoring tools.
• Provide timely and effective technical support for application related incidents and service requests.
• Troubleshoot and resolve application issue, both independently and in collaboration with develoment teams.
• Monitor application performance, identify bottlenecks, and implement performance enhancements.

Preferred Skillset:

• Java
• T-SQL
• PL/SQL
• Stored Procedure

Benefits Summary

· Basic up to $3800 + AWS + Variable Bonus

· Mondays – Fridays; 8:30am-5:30pm

· Bukit Batok

· Grab car can claim company as need to go out meet client

Job Description

· Develop a thorough understanding of our complete range of product

· Responsible for preparing quotations, proposal according to customers' requirements

· Plan sales visits, customer calls

· Service existing clients and proactively identify and develop new customers and markets

· Conduct product training and presentation to customers

· Follow up on sales lead, sales orders and deliveries

· Provide application/product support to customers and internal sales team

· Provide post sale and presale application and sales support by analyzing and recommending solutions to meet customer’s needs.

· Using technical skills to demonstrate to potential customers the usefulness of the product and how it may suit the customer better than competing products.

Job Requirements

• Diploma/ Degree in Electronics / Electrical / Engineering/ Industrial/ Mechatronic
• No experience required/ Entry level candidates are welcome to apply
• Passion for automation, with creative and adaptive approaches
• Good communication skill and ability to communicate technical concepts clearly and effectively
• Training on products will be provided.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*
We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Lee Wai Yin Eunice | EA Personnel No.: R23116005

Job Responsibilities:

1.Risk Management:

Regularly inspect daily business operations to identify and handle risks and exceptional situations promptly.

2.Product Optimization:

Continuously collect customer requirements to identify bugs in platforms and systems.

Promote ongoing product optimization based on customer feedback and industry best practices.

3.Customer Onboarding and Retention:

Support the onboarding of test customers and monitor major client business situations.

Identify and resolve issues that could potentially lead to customer attrition.

Provide incremental technical support for customers to enhance their overall experience.

When customers are under DDoS/CC/WAF attacks, it is necessary to analyze system alerts, actively assist customers in formulating strategies, and avoid the attacks affecting customer websites.

4.External Collaborative Products:

Provide technical support for external collaborative products such as AWS/GCP.

5.24/7 Technical Support:

Provide round-the-clock technical support for all product lines to global customers

6.Additional duties assigned by the leader

Job Requirements:

1.Education:

Bachelor’s degree or above in Computer Science or a related field.

2.Technical Proficiency:

Proficiency in the Linux operating system.

Comprehensive understanding of protocols such as TCP/IP, HTTP, and DNS.

Experience in troubleshooting network issues is preferred.

3.Programming Skills:

Demonstrated proficiency in one or two programming languages, including but not limited to PHP, Python, and Shell.

Robust foundation in coding principles.

4.Language Skills:

Fluent in both Mandarin and English communication.

5.Personal Attributes:

Strong sense of responsibility and outgoing personality.

Strong learning ability and a proactive approach to staying updated on industry trends.

Good communication and collaboration skills.

Job Description

• Perform troubleshooting of interworking issues associated to Cisco / Meraki / checkpoint / Fortinet network elements
• Independently planning, deploy, integrate & migrate Cloud Native, Cloud Infrastructure.
• Coordinate investigations and technical solutions, as required, across multiple technologies working with internal teams.
• Meeting with customer regarding planning or optimization of their Infrastructure.
• Establish a "Trusted Advisor" relationship with customers
• Address end user issues on priority related to their desktops / laptops / wireless access points / etc
• Handle any IMAC issues at client location
• Address any networking issues on priority which may affect the Manufacturing function of the customer.
• Generate standard project documentation including High Level Design, detailed low-level design, detailed implementation plan, and detailed test plan for highly complex networks.
• Generate network device configurations from Low Level Design templates for highly complex networks.
• Support pre-sales activity for highly complex networks including scoping the level of effort, making service proposal presentations
• Plan and execute highly complex Container, Cloud Network, IMS and End user Upgrade and Migration activity
• Lead design workshops/sharing knowledge with the team
• Proactive Service & Support including device bug scrubs, migration strategy planning and new feature introduction
• Assist customer with deployment and strategy of highly complex tools and related Network Management Systems
• Understand existing customer network topology and limitation

Requirements

• Willingness to learn and become engaged in the other domains
• Ability to work effectively in critical situations and exercise independent judgement
• Customer Focused and Team Player mindset
• At least one of the Cloud Native and Cloud certifications: Docker, Kubernetes, OpenStack, VMware, AWS, Azure
• Expert level experience in Cisco / Meraki / checkpoint / Fortinet network elements.
• Experience in different Network troubleshooting and automation tools
• Well versed with AMURAA® digital platform is a key requirement.
• Mandatory certifications : CCNA, CCNP,
• Any other certifications from CCIE, CCSA, CCSE, JNCIA, JNCIP, CEH will be a plus.

Interested applicants can apply here or email to [email protected]

THIS IS A 2-YEARS RENEWABLE / CONVERTIBLE CONTRACT ROLE.

Responsibilities:

• Manage IT infrastructure platform projects and assist with the deployment process.
• To administer and configure infrastructure system and application (Active Directory Services, telephony, server storage, backup etc), network devices (Firewall, routers, VPN, internet proxy, wireless, etc), desktops, laptops, mobile devices, printers and POS. NAS), Compute Platform (Server system hardware) and Infrastructure services systems (MFT, Enterprise batch job management, Monitoring tools, patch management tools, inventory)
• Monitor system performance, troubleshoot and resolve issues related to the IT infrastructure.
• To ensure systems are backup automatically, disaster recovery plans and patches are carried out successfully and monitor the systems resources usage closely.
• Regularly maintain up-to-date documentations for infrastructure activities & user guides.
• Render technical support when required after office hours and weekend support if required during in-house events.
• Ensure regulatory and legal compliance in infrastructure operations and maintenance activities.
• To manage in-house POS system and related hardware
• Should be well versed in Firewall and Network concepts with Cybersecurity background is a must.
• Good knowledge on SSL off-loading concepts.
• Commitment to complete tasks on time and team work.
• Articulate in excellent written and verbal communication skills.
• Perform other duties assigned by management
• Able to quickly learn and adapt in any technology.

Requirements:

• Degree in IT / Computer Science
• Minimum 3 years of experience in IT System Infrastructure implementation / maintenance
• Product knowledge of Microsoft Windows, Active Directory, VMware & Fortinet
• Good technical skills in configuration and troubleshooting PC, network issues including back bone infrastructure issues, server hardware knowledge and Cybersecurity skills.
• Hands-on experience with Windows environment and experience in configuring servers, switches, Microsoft 365 technical support and Telephony systems support.
• Pen test certified will be an added advantage.

We are looking for an Application Support Engineer to join a software solutioning company delivering FinTech Applications.

• Salary package up to $4,200 + AWS + VB (~2 months bonus)
• Gain exposure to the latest web technologies
• Central work location - Hybrid working arrangement

Responsibilities:

• Provide daily support to users including answering questions, analyzing problems, and quickly forming solutions to return systems to proper operation.
• Maintain detailed records of daily interactions with users, reported issues, and completed solutions.
• Collaborate with Level 2 technical staff and project managers to establish goals and objectives for system improvements and upgrades.
• Create and implement new processes to improve efficiency and customer satisfaction.

Requirements:

• Qualification in Computer Science or equivalent.
• Experience with some programming languages (HTML, JAVA) will be an added advantage.
• Good writing and communication skills.
• 12-hour shift arrangements are in 3-2-2-3 (Work - Rest - Work - Rest days) rotating manner.
• Mandarin is required for business communication needs.

Interested candidates may apply via email to [email protected] (indicating Job ID J43936 for faster processing). All job applications will be processed with strict confidence and only shortlisted candidates will be contacted.

Lee Wen Ying (Mattias) - R23112909

ScienTec Consulting Pte Ltd - 11C5781

Our client is a local company in Scientific and Medical industry. Due to their current expansion plan, they are looking for a Application Specialist to join their Sales Team, in hopes of developing the current high performing team. They are located in the Central area – easily accessible.

Duties of Application Specialist:

• Providing exceptional on-site application support to customers.
• Assisting sales personnel throughout the sales cycle with product knowledge and applications.
• Conducting product demonstrations and engaging in technical discussions.
• Proposing comprehensive solutions in relevant fields.
• Conducting application training, including technology presentations and hands-on sessions.
• Offering troubleshooting assistance for instruments, software, reagents, and experimental designs.
• Organizing user meetings, workshops, and seminars to update customers on products and support.
• Analyzing customer needs and matching them with appropriate products through scientific discussions.
• Connecting and integrating available or customized technologies to cater to customer requirements.
• Collaborating with the sales team to achieve collective growth targets.
• Preparing technical documents and reports for effective communication.
• Managing the demo lab and maintaining good laboratory practices.

Requirements:

• Master / PhD in Life Sciences or related disciplines
• 2 years of experience in operating and troubleshooting scientific equipment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

THIS IS A 2-YEARS RENEWABLE / CONVERTIBLE CONTRACT ROLE.

Responsibilities:

• To design, create and maintain various websites in DCS by providing friendly user experience and identifying customer user journey.
• To oversee projects in DCS by applying project management and Software Project Lifecycle knowledge
• To transform DCS's processes into automation processes to enhance productivity and efficiency.
• To develop and design process workflow based on requirement define by end-users.
• To drive continuous improvement in work processes and environment to achieve assigned purpose KPI.
• To draft technical documentation on each workflow and conduct training to stakeholders using them
• To oversee DCS's IT system such as Odoo ERP, WordPress CMS, Business Process Automation, Enterprise Content Management.
• Ensure that IT-related tickets are resolve promptly and meet the Service Level Agreement set by the department.
• Ad-hoc tasks like Account Management for certain applications, Infrastructure supports and any assigned tasks.

Requirements:

• Degree in IT / Computer Science.
• Minimum 3 years of experience in IT software Systems / solutions.
• Experience with WordPress and proficient in one or more frontend framework (HTML5/Angular/React JS).
• Good understanding of information system technologies and software application.
• Proficiency in one or more backend languages (Java/Python/PHP).
• Strong fundamentals in software engineering. Data structures and algorithms.
• Proficiency in database and data analytics will be an advantage.
• Experience in frontend and backend web application development will be an advantage.

1. Do you have 3-5 years working experience in sales?
2. Did you graduate with a Biomedical/Electrical engineering / Biology / Chemistry degree?
3. Are you self-motivated with hunter sense, grounded personality with leadership traits, hunger to grow with grit and passionate for sales

Technical Sales Engineer Medical & Health Service

Key Responsibilities:

• Responsible for identification, assessment, business solicitation and market opportunities for diverse range of Testing and Certification services for Medical and Healthcare related products
• Identify and drive strategic partnerships to develop new markets, services and key accounts within assigned markets
• Responsible for developing go-to-market sales strategy and tactics to achieve or exceed assigned revenue and profitability targets and grow customer base in assigned scope and geography
• Support the management in reviewing, evaluating and developing pricing strategies for various product portfolios to improve profitability
• Develop winning business proposals to put forth our unique value propositions as a premium provider of quality, safety and sustainable solutions to customers
• Responsible for delightful customer experience from acquisition of customers to after-sales
• Forge long-term partnerships to deliver results and tangible benefits for our business partners and clients

Key Requirements:

• Minimum a Degree in an Engineering discipline, Electrical and Electronic Engineering/ Biomedical Engineering with at least 3 years of sales experience in B2B environment and international organisation. Possess knowledge in any of the following areas a plus point:

1. Knowledge in complex Service Solution selling
2. Knowledge in Cybersecurity or other technological solutions
3. Engagement with regulatory agencies

• Good account management skills.
• Strong sales and/or business development track records and the ability to use consultative selling and manage volume orders.
• Strong appetite to win, resilient, quick to acquire knowledge on a broad spectrum of subjects in a short time
• Clear and articulate presentation ability with excellent communication & networking skills

Other Information

• 5 Days work week with GERMAN MNC
• Working location in WEST Hybrid working environment.
• Remuneration is on an On-Target Earning scheme based on 12 months
• Basic salary ranges from: $3.600 - $4800 + AWS + Variable bonus + Quarterly sales incentive + Attractive benefits + Gym facilities + Commission upon achieving KPIs

Candidates with the relevant sales working experience. Kindly send in your resume.

We regret that only short-listed candidates will be contacted shortly.

EA License | 14C7092

EA Registration Number | R1110882 (Lee Ming Er)

Job Objectives

Application Development is responsible for the development, modification, maintenance, and support of all applications for the firm, including both internal and external products. The Application Development focus specializes in planning, designing, and developing software systems (e.g., middleware, legacy, mainframe) and applications. Developers design, code, test, debug, and document program requirements, working with architects, product managers, and end-users in the development and enhancement of applications.

The Technology function is responsible for activities related to the strategic direction and control of all information systems and technology capabilities, both internally and externally. Includes system design and programming, network planning, budget planning, database management, and computer operations.

Key Responsibilities

· Analyse business requirements and create technical design documents that are in accordance with the company's architecture standards.

· Documenting design decisions, components and keep the knowledge base.

· Develop the code and provide hands on engineering expertise to the development teams

· Manage UAT User Queries & coordinate UAT Activities so that UAT can be completed timely.

· Ensures that expected application performance levels are achieved.

· Perform unit and system testing of application code as well as execution of implementation activities.

· Record and track defects uncovered during the execution of tests and escalated the issues status to project management and updated Teams on items of impact and participate in resolution; design retest cases/scripts/data to retest.

· Review the code developed by Vendor, enhance the system & performance Involves in performance enhancement analysis.

Key Requirements

· 6 – 9 years relevant experience

· SWIFT/AMH, Banking Experience with Technical proficiency